WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

The Dempsey Project is looking to hire service crew, both part-time and full time. If you are passionate about food and think fast while keeping a smile on your face, we would love to have you join our team. Working as a service crew at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management.

FT Salary: $2,300 - $2,600
PT Salary: Up to $14/hr

Job Highlights:
- 5 Days (44 hours) Work Week
- 14 Days Annual Leave
- Staff Meal provided
- 70% staff discount while on shift
- $300 Employee Referral Program
- Shuttle Bus provided from Orchard/Holland V/Botanic Gardens

Job Description:
Clearing of plates and cutleries.
Serving of food and beverage.
Collection of cash / credit payment.
Basic cleaning roles
Daily use of POS system & general admin duties
Understands and adheres to all quality standards, formulas and procedures of preparation.
Understands and adheres to proper food handling, safety and sanitization standards while preparing food, serving food, and clean up.
Maintains professional standards.

Job Requirements:
No work experience required; on job training will be provided!
Possess great service attitude
Passion for people and food

Working Location:
The Dempsey Project, Block 9 Dempsey Rd, #01-12, Singapore 247697

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements,etc.
• Generate competitive quotations.
• Be part of the Control Tower for the region
• Act as the primary point of contact for customers regarding airfreight inquiries andshipments.
• Address customer questions and issues promptly, ensuring high levels of satisfaction.
• Manage the logistics of airfreight shipments, including booking, tracking, anddocumentation.
• Collaborate with carriers, customs brokers, and other stakeholders to ensure timelydeliveries.
• Identify and resolve any issues that arise during the shipping process, proactivelycommunicating with customers about any delays or changes.
• Utilize critical thinking to find effective solutions for customer needs
• Prepare and review shipping documentation to ensure compliance with internationalregulations and company policies.
• Maintain accurate records of all transactions and communications related to airfreightshipments.
• Work closely with the operations and sales teams to provide a seamless customerexperience.
• Assist in the development of operational improvements to enhance service delivery.
• Monitor customer feedback and service metrics, contributing to the continuousimprovement of processes and procedures.

Requirements:

• Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in airfreight customer service or freight forwarding.
• Strong understanding of airfreight operations, regulations, and industry practices.
• Excellent communication skills, both verbal and written, with a strong customer serviceorientation.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Location: Ubi

Duration: 26 Dec 24 to 24 Jan 25
Working hours: 830am to 6pm (M-F)
$13/hr

Assist in replying emails & some calls ins regarding government initiatives
Escalate issues
Ensure quality customer service
80% - email enquiries, 20% - calls

For interested candidates, please send your updated resume:
Email: [email protected]
Telegram: @Angie_TL
Whatsapp: +65 96272860

Angela Teh Ling Wei
(CEI No.R1104464)
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Customer Service

(Freight forward)

• Working days: 5 days
• Working hours: 9am - 6pm (Mon to Fri)
• Location: Redhill
• Salary: S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Temp Customer Service, $12/hr, CBD area, START ASAP !

• CBD area
• Monday to Friday 9am to 6pm
• START ASAP
• 3 months contract

Job description:

• Respond to customer inquiries via phone, email, or chat promptly and courteously.
• Convert handwritten words and numbers into excel file.
• Complete data entry within SLA and with accuracy.

Requirements:

• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Duties include, but not limited to application support, troubleshooting, advise customers on technical and application issues, preventive maintenance, repair and calibration activities
• Able to complete administrative tasks associated with service field, balance customer visits and requests, documentation and reporting to supervisors and management
• Apply your technical knowledge and experience to solve technical problems and perform complex repairs onsite, via phone or email
• Travel to customer sites for repair and preventive maintenance
• Assure that repair, calibration and service work is performed in compliance with the manufacturer specification
• Establish and maintain positive relationships and promote service products

Requirements:

• A background of Chemistry with minimum 2 years’ experience in analytical instrument field, calibration, troubleshooting and repair of instruments
• Strong computer, communication and customer service skills
• This position requires a highly motivated individual that is capable of completing assigned tasks with little supervision
• Possess valid driving license

Salary will commensurate with qualifications and experience. Interested candidates are invited to write in with full curriculum vitae, current and expected remuneration, recent photograph and contact numbers to:

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• Provide the technical supports with the operations and product engineering groups as an Account Manager across the customer sites in APAC and USA regions.
• Support all the workshops with the existing/new customer operations teams.
• Work closely with the various Business Unit (BU) and factory members to monitor the execution of technical activities/projects between company and the customer.
• Oversee the delivered quality, environmental sustainability, optimization of installation schedule, equipment performance benchmarking, CIPs, value engineering, etc. to customers.
• Alignment of goals between Company and the Key Customer Account on the activities/projects, to achieve the Customer Satisfaction.
• Coordinate close engagement customers' teams to enable accurate assessment of the customer’s specific requirements, the development, and implementation of the required technical solutions.
• Become a trusted and effective liaison between HQ/BU and the customer and will be responsible for managing regular management review meetings with the related customer teams.
• Collaborate with company stakeholders to structure commercial/marketing proposals on new projects and initiatives.
• Support the building of strong customer relationships, while in the meantime also balancing the needs of the customer, account, and BUs, factories & HQ

Requirements:

• Bachelor's or Master's Degree in Engineering field. Candidate with MBA qualifications will be advantageous.
• Minimum 7-8 years' of experience in semiconductor OEM, semiconductor fabrication, semiconductor parts/peripherals or related industry.
• Proven track record of successfully leading and managing teams on projects involving disparate, internal, and external stakeholders.
• Must have an excellent project management skill, especially across department in the organization.
• Strong communication skills, comfortable with presenting to both internal and external C-level incumbents/Senior Executives.
• Able and willing to travel 15-20% of the time for business purposes.
• Knowledge of Japanese is a plus for frequent liaising with Japan HQ and factory.

To apply, please click "Apply Now" or visit www.gmprecruit.comand search for job reference: 24698

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

Job Title: Salesgirl / Store Assistant (Part-Time / Full-Time)

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: As a highly reputable player in the industry, we hire based on integrity and aptitude. We are known for our exceptional customer service, so we are looking for someone who is good with names and faces, have a cheery disposition, and are able to communicate with customers clearly and pleasantly. You'll also assist in order preparation, inventory management, retail space maintenance, and cashiering duties.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. A minimum commitment of three shifts a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• During the on-job training, you will be required to learn how to operate the business in order to better understand the customer's pathway and experience. You will be required to do operations from time-to-time, in order to develop a better understanding of how to improve the experience.
• Order preparation, inventory management, retain space maintenance, and cashiering duties.
• You'll also be required to mind the store independently after probation period.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• A relevant diploma or degree is required, students welcome.
• Knowledge in gaming and trading card games industry is not required.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Gain valuable experience in a fast-growing company that focuses on customer experience, service, branding, and marketing, preparing you for a larger role in the future.
• Competitive hourly rate and flexible working hours.
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Customer service includes responding to questions and requests from clients, giving details about goods and services, and handling grievances.
• Transaction processing includes accepting orders, completing applications and paperwork, and managing returns and reimbursements.
• Customer interaction documentation includes keeping track of questions, requests, answers, and follow-up activities.
• Escalating problems: Making necessary phone calls to additional team members or departments
• Keeping track of client information, including updating databases and guaranteeing client satisfaction
• Customer feedback reporting: Providing reports on concerns and feedback from customers
• 5.5 working days

Roles & Responsibilities :

• Able to work independently.
• Preferably able to start immediately.
• Good communication skill.
• Experience in Trade Bill will be an advantage.
• Support Sales Engineer.
• Handle Quotation / PO / DO / Invoice / Profit and Loss Statements / shipments / receivables from customers / payables to suppliers / Filing / any other ad hoc duties.
• Communicate with customers / suppliers.

Job Requirements :

• Minimum 1 year related working experience.
• Experience in using MS Office.

We offer attractive remuneration plus other benefits. If interested, please email with full resume to [email protected]

Job Description:

• Received enquiry from Sales or direct customer and forward to Planner with cargo details.
• Received rates from Planner, forward to Sales and follow cargo status.
• Create JOB in Cargoware for cargo details, shipper requirements and request Planner to proceed booking with quotation email.
• Provide booking confirmation to customer or Sales once received Planner.
• Manage HAWB process in Cargoware and activate service provider - Declarator for Export permit declaration.
• Monitor shipment status of uplift, arrival and any irregularity.
• Received inbound pre-alert from customer. Activate service provider - Declarator for Import permit and liaise with OPS for terminal clearance, breakdown or delivery (if any).
• AR process and ensure receipt payment from customers within granted period.
• Others - Source prices or solutions for businesses do not transit via SG if any enquiry from Sales through WCA network.

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in air freight industy or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People First: Elevating customer experience, empowering our staff.
• Dynamic Mindset: Always responding quickly, efficiently, and decisively.
• Sustainable Business: Prioritizing long-term over short-term objectives.

Responsibilities:

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions.
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties.
• Assist in scheduling of workshop appointments by coordinating and liaising with customers.
• Contact customers to respond to inquiries and follow up with existing customer cases.
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned.

Skills Required:

• Minimum O/N level holder.
• Minimum 1 year experience in a customer facing role.
• Proficient in MS Office and computerized accounting systems.

Other Requirements:

• Possess good interpersonal and communication skills.
• Meticulous and able to multi-task.

Job Description:

· Customer Service Support

· Main focal point between sales team and customers to ensure smooth day-to-day business operations

· Ensure that customer orders and transactions are processed in an efficient and timely manner

· Responding promptly to customer enquiries and provide professional customer support

· Liaise with Singapore Finance team and monitor customer accounts as required

· Liaise with Internal Stakeholders and monitor customer logistic movement

· Manage and support administrative elements for all sales activities

· Generate and disseminate reports

· Prepare the supporting documents to facilitate audit purposes

· Perform other tasks which may be assigned from time-to-time

Job Requirement:

• Minimum Diploma with 1-3 years of customer service and relevant experience

• Proven experience in commercial role, Online Market place or logistic firm will be a plus point.

• Strong negotiation skills and experience in finding new customer.

• Excellent communication skills, with the ability to build and maintain relationships with internal and external stakeholders.

• Strategic Ability to multi-task, prioritize, and manage time effectively thinking and problem-solving abilities focus on driving results and delivering value.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficiency in Microsoft Office suite and experience with logistics management software is a plus.

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task