Job Summary
SCB is recruiting a Specialist to join its eDiscovery & Data Advisory (eDDA) team, a part of the Bank’s Legal group. The successful candidate will be based in Singapore and will join an experienced, globally distributed, highly collaborative team of data, forensic and legal experts that provides eDiscovery and data advisory expertise to support investigations and legal disputes across the Bank.
To be successful in this role, you must have 2+ years’ hands-on experience delivering core work across the right side of the Electronic Discovery Reference Model (EDRM) and have 5+ years’ total experience delivering and/or managing eDiscovery work.
As the ideal candidate, you should have demonstrable digital investigative experience, the accompanying investigative mindset and will have opportunity to demonstrate and further develop these skills whilst working closely with the Bank’s investigators, your eDDA team colleagues and other relevant stakeholders.
Your primary matter portfolio will consist of those supporting the Employee Relations function which is responsible for leading the Bank’s HR employment matters. You will be expected to contribute outside of our primary project portfolio when able to do so.
You must be well rounded and need to both understand how to use the latest technology to design and deliver eDiscovery workflows whilst being able to independently lead an eDiscovery review for eDDA stakeholders. Your breadth and understanding of eDiscovery and its related applications to the Legal space will be key to be successful in this role.
Key Responsibilities
Strategy
Coordinating our internal and external parties, executing data collections on our systems, managing Relativity eDiscovery platforms, drafting document review protocols.
Business
• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability, and integrity, providing timely, responsive, and quality support to enable the Bank to achieve its strategic objectives.
• Independently deliver the Legal functions eDiscovery for Investigation and Legal matters
• Maintain and develop relationships with all key functional stakeholders, ensuring that the Legal function’s requirements are aligned with the wider bank policy
• Provide timely advice to Legal colleagues on aspects of relevant legal discovery and disclosure frameworks.
• Support the Head of eDiscovery Operations & Analytics, in ensuring the function remains aligned to the relevant Risk Management Framework
• Work with our external service providers to execute time-sensitive managed document review.
• Support the development and growth of the function by acting as a trusted and experienced mentor.
• Be ‘client facing’ and prepared to interface with our external partners including external counsel, employees, law enforcement and regulatory bodies.
Processes
• Be responsible for the adherence and development of eDiscovery risk controls, ensuring the defensibility of all phases of the eDiscovery lifecycle.
• Assist the relevant LCS colleagues in the development of proportionate eDiscovery and Legal data review methodologies by providing expert solutions and defensible recommendations.
• Challenge and influence internal / external stakeholders on approach that should be taken.
• Execute data collections from the Banks systems in a quality controlled and documented manner.
• Provide specialist data minimisation techniques that ensure eDiscovery matters are managed in a cost-effective manner.
• Ensure eDiscovery is carried out in accordance with all legal and regulatory requirements.
• Be responsible for the technical management and utilisation of eDiscovery technology solutions (e.g., Relativity) and provide training to other members of the function when required.
• Support the Head of eDiscovery, Operations & Analytics, in collation of MI, ensuring relevant management information and key performance indicators are provided to all key internal stakeholders.
Skills and Experience
People & Talent
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
• Be responsible for the technical management and utilisation of eDiscovery technology solutions (e.g., Relativity) and providing training to other members of the function when required.
Risk Management
• Apply all relevant Group, Country, Business or Functional policies and procedures to manage risks.
• Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Governance
• Act to minimise operational loss, audit failures, and take proactive measures to respond to matters arising.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key stakeholders
• Employment Relations (ER) and Employment Legal (EL)
• Legal, Co-Sec and Shared Investigation Services (LCS)
• eDiscovery & Data Advisory (eDDA)
• Disputes and Government Investigations, Legal (DGIL)
• Compliance, including Privacy.
• Technology Operations (TTO) including Privacy Ops
Qualifications
· 5+ years’ hands-on experience in an eDiscovery or Legal role and working with platforms such as Relativity Nuix (Ringtail), Axelerate or Autonomy
· Experience in independently managing large Legal or Investigation eDiscovery matters
· Demonstrable experience in being able to work independently and collaborate with team members globally.
· RelativityOne Certified Pro – Ideal candidate has sufficient skills to pass or has already passed.
Role Specific Technical Competencies
· Advanced experience across the entire Electronic Data Reference Model (“EDRM”) including a strong understanding of eDiscovery concepts and the adoption and utilisation of technology.
· Advanced proficiency with desktop computing applications (MS Windows, MS Excel and data loading tools).
· Advanced proficiency in stakeholder / client management via communication and interpersonal skills - both written and verbal, including a demonstrated ability to translate technical concepts to a wider audience.
· Advanced analytical and problem-solving skills.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
