Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

We are looking for a Senior Data Analyst that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission:
Drive informed decision making within the COO’s organization by turning data from our Accounting, Corporate Secretary, FinTech and Compliance operations into actionable insights that improve the robustness and profitability of Sleek’s operations.

Outcomes: 

1/ Data reliability 
Ensuring that your analysis is at least 90% accurate, with clear understanding and explanation of what causes the 10% gap.

2/ Dashboard creation and management 
- Visualizing data in Looker Studio or Tableau, in a way that is clear and concise
- Calculation of metrics are to be consistent with existing dashboards
- Dashboards are to be prototyped with the end user in Google Sheets before created
- Efficient/ scalable solutions to be proposed to ensure long-term sustainability of dashboards
- Dashboard usage is to be reviewed every quarter those with low utilization are to be archived

3/ Documentation 
Ensure all key metrics and calculations are clearly documented in Google Docs and pinned/ linked in our internal Wiki or Slack channels.  Language should be accessible to other Data Analysts and non-technical stakeholders.

4/ Data quality recommendations
Work with Tech, Product and Data Engineers to ensure data pipelines are robust and efficient, so that Big Query is maintained as best as possible.

5/ Collaborate with other Data Analysts 
Even though you’ll be embedded within the functional team and working independently, you’ll need to contribute to an inclusive, friendly, knowledge sharing culture with other DAs, so that everyone is aware of each other's workstreams/ sprints, challenges and learnings.

To do this, you will have a minimum of 5 years experience as a Data Analyst.

The interview process

The successful candidate will participate in the below interview stages (note that the order might be different to what you read below). 

We anticipate the process to last no more than 3 weeks from start to finish. Whether the interviews are held over video call or in person will depend on your location and the role. 

Case study
A ~60 minute chat with the Hiring Manager (COO) or CFO and 1-2 other Data Analysts, where they will give you some real-life challenges that this role faces, and will ask for your approach to solving them.

Career deep dive 
A ~60 minute chat with the Hiring Manager (COO). They’ll discuss your last 1-2 roles to understand your experience in more detail.  

Behavioural fit assessment
A ~60 minute chat with our Head of HR or the CFO, where they will dive into some of your recent work situations to understand how you think and work.

Offer + reference interviews
- We’ll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us. 
- We are offering SGD 3,000 to SGD 4,000 monthly remuneration for this role, along with the other financial, wellbeing and lifestyle benefits mentioned earlier in the job description.

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at sleek.com.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week if you live in Singapore or Hong Kong, or 5 days per week if you’re fully remote. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilizing AI in our space and are developing a regional center of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp: Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through Sleek Sign. We aim to be Carbon Neutral by 2030.

What will you do?

• Oversee the product “Identity”. Some examples of the data you’ll manage would be: medium description, product weight, instruction sheets and products images (both 2D and 3Ds).
• Work closely with both the technical team in charge of product development and the Schneider web team. Some of these assets are delegated to subcontractors hence you’ll have to supervise their efficiency to avoid budget wasting and make sure that deliverables are published on time.
• Be a key actor in the creation of a safe and high-quality product by leading the quality process preventing customers to make mistakes when using our products.
• Drive the creation of exciting commercial assets enabling our sales colleagues to successfully convert new customers: customer presentations, leaflets, training content, video
• Work with Schneider advertisement expert teams, giving you a wider exposition while letting you discover even more workings of the big Schneider machine.

What qualifications will make you successful?

• Degree qualification in Engineering or its equivalent disciplines
• 5 years’ experience in electronics or electromechanics for products used in an automation system
• Basic project management
• Strong communication skills and collaboration spirit, required to influence and motivate various stakeholders: internal C&S teammates, Global Marketing, subcontractors.
• Rigor, dynamism, and proactivity will help you deliver accurate content, drive your colleague into respecting the deadlines and enable you to create to ways to improve the efficiency of the marketing team.
• Curiosity & willingness to keep learning & challenging oneself.
• Comfortable managing several topics in parallel
• Open to multi-cultural and multi-disciplinary environments.

Job Descriptions:

1. Develop and provide cloud computing services (platform-as-a-service or infrastructure-as-a-service) suggestions/proposals for SME, Enterprise and various industry verticals.
2. Design data solutions aligned to the design principles and security standards of the Google Cloud Platform.
3. Design and implement solutions around data warehouse implementation ranging from architecture, ETL processes, multidimensional modelling, data marts implementation.
4. Design and optimize data acquisition, data ingestion, data processing using ETL (Extract, Load, Transform) tool and developing dashboards or other visualizations using Google Cloud Platform or other solutions.
5. Evaluate the requirements and determine actionable tasks, estimates and provide efforts for business solution build and architecture.
6. Responsible for technical documentation on solution implementation.
7. Perform operational readiness tasks and ensure production acceptance criteria are met.
8. Respond to platform technical issues in a professional and timely manner.
9. Work closely with the sales team for cloud-related sales opportunities.
10. Support Pre-Sales activities, i.e. proposal, systems design, proof-of-concept, demo, workshop conduct, etc.

Requirements:

1. Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.
2. 3 – 5 years of experience in Business Analytics, Data Engineering or Data Science.
3. Strong logical/analytical troubleshooting.
4. Experience in deploying and operating multi/hybrid-cloud platforms, such as Kubernetes, Anthos etc is a plus.

Job Description & Requirements

Position Summary/Overview:

• The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

• Evaluate the potential consequences of changes to upstream and downstream systems.
• Develop and maintain programs (shell scripts, SQL scripts) adhering to coding standards and best practices.
• Follow the organization's SDLC processes, creating and updating relevant documentation.
• Participate in system design, review, and improvement, ensuring security and performance.
• Diagnose, troubleshoot, and resolve production issues, implementing both short-term and long-term solutions.
• Perform routine maintenance tasks, including disaster recovery drills and software updates.
• Provide ad-hoc support, data analysis, and troubleshooting to users.
• Manage, maintain, and optimize applications to meet service level expectations.
• Identify and implement improvements to enhance system performance and functionality.
• Coordinate and support production releases, including on-call and after-hours support.
• Proactively identify, assess, and escalate potential risks and issues.

Requirements:

• Hold a master’s or bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Banking and Finance, or a related field.
• Have a minimum of 2 years of experience in MS SQL Server development, including work on SSIS packages, stored procedures, functions, and triggers.
• Demonstrate familiarity with the Software Development Life Cycle (SDLC) process.
• Exhibit strong problem-solving skills and thrive in a dynamic technical environment, with the ability to multitask and deliver high-quality solutions.
• Possess a comprehensive understanding of database management systems.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25015

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities

• Design and develop smart manufacturing and AI solutions in advanced factory scheduling, optimization and simulation that enable the achievement of industry leading manufacturing capability.
• Develop high-quality data analytics and applications that provides actionable insights for management and manufacturing teams.
• Explore and apply new frontier ideas, concepts and technology to enable breakthrough solutions at Micron.
• Work with management, different departments, and global manufacturing sites to identify optimization opportunities and deliver solutions to continuously improve production metrics.
• Drive global collaboration, alignment, and benchmarking of scheduling and simulation solutions.

Requirements

• Possess a drive to make a difference and a passion for exploring new frontiers.
• Highly motivated, proactive, with a strong work ethic, able to work independently and collaborate effectively with diverse teams.
• Strong problem-solving skills with logical approach.
• Masters/Bachelor’s degree in Industrial Engineering, Operations Research, Computer Science, Computer Engineering, Data Science, other technical disciplines, or equivalent professional work experience.
• Proficient in C#, Python and SQL.
• Knowledge and experience in optimization and CPLEX/Gurobi strongly preferred.
• Knowledge and experience in reinforcement learning, machine learning and deep learning preferred.
• Direct experience with factory scheduling, simulation, and application development preferred.
• Knowledge and experience with GCP, Snowflake, Visual studio, GIT, Azure DevOps preferred.
• Able and willing to travel overseas

Mandatory Skills

Key Responsibilities

• Create complex, enterprise-transforming applications in high-energy, collaborative teams.
• Work with the latest tools and techniques in a hands-on coding environment, often utilizing pair programming.
• Build high-quality, maintainable code in a collaborative team environment.
• Demonstrate a solid understanding of model implementation, data structures, data manipulation, distributed processing, application development, and automation.
• Possess knowledge of consumer financial products, data systems, environments, and processes critical for the implementation of Risk and Finance models.

Essential Skills & Prerequisites

• Bachelor’s/Master’s degree in Computer Science, Engineering, Sciences, Mathematics, or a numerate subject, with 6 years of relevant experience.
• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in:
• Designing and developing applications using Python.
• Working on the Hadoop platform (Hive, HDFS, and Spark).
• 3–5 years of experience in Unix shell scripting and SQL.
• 2–3 years of experience in Spark programming.
• Knowledge of microservices architecture and cloud computing is an advantage.
• Familiarity with Java and Scala is beneficial.

Desired Skills

• Additional experience in developing service-based applications.
• Excellent analytical skills, including proficiency in MS Office and the ability to produce board-level documentation.
• Fluency in written and spoken English, with strong communication and interpersonal skills.
• Self-starter with the ability to meet challenging personal targets and maintain a big-picture outlook with attention to detail.
• Understanding of current technologies used by Tier 1 Investment Banking Institutions.
• Team-oriented mindset.
• Advantageous experience includes:
  • Working in the financial or banking industry.
  • Knowledge of Avaloq, Windows Batch Scripting, T-SQL, and Python.

Mandatory Skills Summary

• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in:

· Python development.

· Hadoop platform (Hive, HDFS, Spark).

• 3–5 years of experience in:

· Unix shell scripting.

· SQL development.

• 2–3 years of experience in Spark programming.

Mandatory Skills

Key Responsibilities

• Create complex, enterprise-transforming applications in high-energy, collaborative teams.
• Work with the latest tools and techniques in a hands-on coding environment, often utilizing pair programming.
• Build high-quality, maintainable code in a collaborative team environment.
• Demonstrate a solid understanding of model implementation, data structures, data manipulation, distributed processing, application development, and automation.
• Possess knowledge of consumer financial products, data systems, environments, and processes critical for the implementation of Risk and Finance models.

Essential Skills & Prerequisites

• Bachelor’s/Master’s degree in Computer Science, Engineering, Sciences, Mathematics, or a numerate subject, with 6 years of relevant experience.
• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in:
• Designing and developing applications using Python.
• Working on the Hadoop platform (Hive, HDFS, and Spark).
• 3–5 years of experience in Unix shell scripting and SQL.
• 2–3 years of experience in Spark programming.
• Knowledge of microservices architecture and cloud computing is an advantage.
• Familiarity with Java and Scala is beneficial.

Desired Skills

• Additional experience in developing service-based applications.
• Excellent analytical skills, including proficiency in MS Office and the ability to produce board-level documentation.
• Fluency in written and spoken English, with strong communication and interpersonal skills.
• Self-starter with the ability to meet challenging personal targets and maintain a big-picture outlook with attention to detail.
• Understanding of current technologies used by Tier 1 Investment Banking Institutions.
• Team-oriented mindset.
• Advantageous experience includes:
  • Working in the financial or banking industry.
  • Knowledge of Avaloq, Windows Batch Scripting, T-SQL, and Python.

Mandatory Skills Summary

• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in:

· Python development.

· Hadoop platform (Hive, HDFS, Spark).

• 3–5 years of experience in:

· Unix shell scripting.

· SQL development.

• 2–3 years of experience in Spark programming.

INFORMATION:

As a Data Center Segment expert, the Sales Engineer is responsible for leading, developing sales strategies and plans as well as generate new business opportunities to the company.

The position does this by locating, developing, defining, negotiating, and closing business relationships with potential and existing key accounts, end customers, consultants, and system integrators.

The position maintains extensive knowledge of current market conditions, competitive positions, and solutions/services that PS can provide to develop the pipeline of business coming into the company.

This position has the ultimate objective to aggressively achieve profitable growth through monitoring of Data Center project pipelines and assisting to convert these into actual orders.

RESPONSIBILITIES

Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.

Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.

Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.

Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.

Establish budgetary forecasts and sales volume targets for the SEA DC market.

Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.

Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.

Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.

Analyze sales and marketdata to provide relevant information to senior management for decision making.

Plays an active role in promoting PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

Be the expert in Data Center power products and solutions, industry standards and overall on-site power system design and integration.

TRAVEL

This position requires travel up to 50%.

REQUIREMENTS

Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

Solid proven direct and channel sales track record. Able to present and negotiate with senior executives and decision makers both internally and externally.

Results driven, strong will to compete and win in a business environment.

A good team player and enjoys interacting with people of all levels.

Able to travel frequently and work independently.

CRITICAL TECHNICAL, PROFESSIONAL AND PERSONAL CAPABILITIES / SKILLS

Experience in Data Center segment is critical to the growth of PS business. Strong technical knowledge of power generation products and solutions. Has good knowledge of industry standards and requirements.

Strong people and communication skills that engages and motivate others. Able to stimulate new thinking and remain customer focused.

Strong drive to succeed; motivated, energized and demonstrates high level of enthusiasm.

Excellent team player. Able to lead or participate in cross-functional teams to achieve goals and objectives. Objective, open-minded and receptive to feedback.

WORKING HOURS / LOCATION

5-day work week

8.30am to 5.15pm

Located in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Responsibilities:

• Create complex, enterprise-transforming applications in high-energy, collaborative teams.
• Work with the latest tools and techniques in a hands-on coding environment, often utilizing pair programming.
• Build high-quality, maintainable code in a collaborative team environment.
• Demonstrate a solid understanding of model implementation, data structures, data manipulation, distributed processing, application development, and automation.
• Possess knowledge of consumer financial products, data systems, environments, and processes critical for the implementation of Risk and Finance models.

Requirement:

• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in:
• Python development.
• Hadoop platform (Hive, HDFS, Spark).
• 3–5 years of experience in:
• Unix shell scripting.
• SQL development.
• 2–3 years of experience in Spark programming.
• Bachelor in Computer Science, Engineering, Sciences, Mathematics, or a numerate subject,

Senior Data Engineer

Institution: National Healthcare Group
Family Group: Administration

The Senior Data Engineer leads the creation, maintenance, and strategic development of our advanced data analytics infrastructure, which is vital to the hospital's data-driven decision-making processes. This role oversees the acquisition, storage, retrieval, and optimization of data from various sources to support clinical, operational, and research initiatives. The position directly supports the work of the Group Chief Data Officer (GCDO) for Data Analytics and provides leadership to the data engineering team.

Leadership and Management:

• Lead and mentor a team of data engineers, fostering their professional growth and ensuring high-quality deliverables.

• Develop and implement best practices, standards, and architectural decisions for data engineering processes.

• Collaborate with cross-functional leadership to align data engineering strategies with organizational goals.

• Drive innovation in data engineering practices and technologies within the organization.

Strategic Planning and Execution:

• Develop and execute the long-term vision for the data engineering function, aligning with the institution's overall data strategy.

• Identify opportunities for process improvements and automation to enhance team efficiency and data quality.

• Manage resource allocation and capacity planning for data engineering projects.

Data Sourcing and Collection:

• Oversee the identification and evaluation of source systems.

• Guide the team in gathering requirements on frequency, volume, and types of data.

• Ensure robust data privacy and compliance measures are in place, liaising with legal and compliance teams as necessary.

Data Ingestion and Architecture:

• Lead the design and implementation of scalable, efficient data ingestion pipelines using Informatica IDMC, Spark, and Python.

• Establish architectural standards for reliability and fault tolerance of ingestion pipelines.

• Oversee data transformation strategies during ingestion.

• Manage vendor relationships and collaborations for data ingestion projects.

Data Lake Management and Integration:

• Direct the structuring of data in the DataBricks Lakehouse to ensure optimal usability and performance.

• Oversee data partitioning, indexing, and archival strategies.

• Lead integration efforts with DataBricks Lakehouse, ensuring seamless accessibility for data scientists and analysts.

Data Quality, Validation, and Security:

• Establish comprehensive data quality frameworks and validation protocols.

• Implement and oversee security measures, including access controls, data encryption, and regular audits.

• Collaborate with compliance officers to ensure adherence to healthcare data regulations.

Performance Management and Optimization:

• Set and monitor KPIs for data ingestion pipeline performance.

• Lead optimization efforts to meet and exceed SLAs.

• Conduct regular performance reviews and implement improvement strategies.

Strategic Collaboration and Communication:

• Serve as the primary liaison between the data engineering team and other departments, including data science, business analytics, and IT.

• Present data engineering strategies, progress, and challenges to senior management.

• Foster a culture of knowledge sharing and continuous learning within the team.

Qualifications:

• 8+ years of experience in data engineering, with at least 3 years in a leadership role.

• Strong technical expertise in data engineering tools and technologies, including Informatica IDMC, Spark, Python, and DataBricks.

• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.

Nice to Have:

• Proven track record of successfully leading data engineering projects in a healthcare setting.

• Advanced knowledge of healthcare data standards, privacy regulations, and compliance requirements

About Bytedance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team

Nuverse is a gaming business unit in ByteDance. The Game Technology team is playing a significant role in the whole life cycle of the game. We are responsible for the development, testing, operation, SRE, and quality assurance of the user and operating system, and give strong support for game developing and publishing. Providing comprehensive and systematical solutions, support the good operation and commercialization of the game. Responsible for the design and implementation of the deployment architecture of the game's overseas game business, and ensuring the good operation of online services.

Job Description:

1. Participate in the construction and operation and maintenance of offline and real-time data warehouses for game business;

2. Participate in the optimization of the data ETL process and solve ETL-related technical problems;

3. Participate in data governance work under complex data link dependencies and multi-data content ecology;

4. Relying on ByteDance's big data solutions, quickly implement data solutions in the business.

Qualifications

Minimum Qualifications：

1. Bachelor's degree or above in computer-related majors, with more than 4 years of big data-related work experience;

2. Master most of the big data-related technologies such as Hive, Yarn, Spark, Flink, Kafka, HBase, understand their principles and be able to complete performance tuning;

3. Proficient in using HQL, and master at least one of Python, Java, Scala, and GO;

4. Familiar with the Linux operating system and proficient in Shell programming;

5. Be proactive at work and be able to independently analyze and solve problems;

6. Be responsible, have good communication skills and teamwork ability;

Preferred Qualifications:

1. Experience in the gaming industry or managing platform-type internet products will be an advantage.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Key Responsibilities

• Create complex, enterprise-transforming applications in high-energy, collaborative teams.
• Work with the latest tools and techniques in a hands-on coding environment, often utilizing pair programming.
• Build high-quality, maintainable code in a collaborative team environment.
• Demonstrate a solid understanding of model implementation, data structures, data manipulation, distributed processing, application development, and automation.
• Possess knowledge of consumer financial products, data systems, environments, and processes critical for the implementation of Risk and Finance models.

Essential Skills & Prerequisites

• Bachelor’s/Master’s degree in Computer Science, Engineering, Sciences, Mathematics, or a numerate subject, with 6 years of relevant experience.
• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in:
• Designing and developing applications using Python.
• Working on the Hadoop platform (Hive, HDFS, and Spark).
• 3–5 years of experience in Unix shell scripting and SQL.
• 2–3 years of experience in Spark programming.
• Knowledge of microservices architecture and cloud computing is an advantage.
• Familiarity with Java and Scala is beneficial.

Desired Skills

• Additional experience in developing service-based applications.
• Excellent analytical skills, including proficiency in MS Office and the ability to produce board-level documentation.
• Self-starter with the ability to meet challenging personal targets and maintain a big-picture outlook with attention to detail.
• Understanding of current technologies used by Tier 1 Investment Banking Institutions.
• Team-oriented mindset.
• Advantageous experience includes -Working in the financial or banking industry & Knowledge of Avaloq, Windows Batch Scripting, T-SQL, and Python.

Mandatory Skills Summary

• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in - Python development & Hadoop platform (Hive, HDFS, Spark).
• 3–5 years of experience in- Unix shell scripting & SQL development.
• 2–3 years of experience in Spark programming.

Key Responsibilities

• Create complex, enterprise-transforming applications in high-energy, collaborative teams.
• Work with the latest tools and techniques in a hands-on coding environment,often utilizing pair programming.
• Build high-quality, maintainable code in a collaborative team environment.
• Demonstrate a solid understanding of model implementation, data structures, data manipulation, distributed processing, application development, and automation.
• Possess knowledge of consumer financial products, data systems, environments, and processes critical for the implementation of Risk and Finance models.

Essential Skills & Prerequisites

• Bachelor’s/Master’s degree in Computer Science, Engineering, Sciences, Mathematics, or a numerate subject, with 6 years of relevant experience.
• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in:
• Designing and developing applications using Python.
• Working on the Hadoop platform (Hive, HDFS, and Spark).
• 3–5 years of experience in Unix shell scripting and SQL.
• 2–3 years of experience in Spark programming.
• Knowledge of microservices architecture and cloud computing is an advantage.
• Familiarity with Java and Scala is beneficial.

Desired Skills

• Additional experience in developing service-based applications.
• Excellent analytical skills, including proficiency in MS Office and the ability to produce board-level documentation.
• Self-starter with the ability to meet challenging personal targets and maintain a big-picture outlook with attention to detail.
• Understanding of current technologies used by Tier 1 Investment Banking Institutions.
• Team-oriented mindset.
• Advantageous experience includes:
  • Working in the financial or banking industry.
  • Knowledge of Avaloq, Windows Batch Scripting, T-SQL, and Python.

Mandatory Skills Summary

• Hands-on development experience with PySpark, Scala Spark, and distributed computing.
• 4–6 years of experience in -Python development & Hadoop platform (Hive, HDFS, Spark).
• 3–5 years of experience in - Unix shell scripting & SQL development.
• 2–3 years of experience in Spark programming.

• Min 8 years of experience.
• At least 8 years of data-related working experience, with at least 5 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

Responsibilities:

• Design, develop, and deploy data tables, views, and marts in data warehouses, operational data stores, data lakes, and data virtualization platforms.
• Perform data extraction, cleaning, transformation, and flow, including web scraping as required.
• Build, launch, and maintain efficient, reliable large-scale batch and real-time data pipelines using data processing frameworks.
• Collaborate with cross-functional teams, including Project Managers, Data Architects, Business Analysts, and others, to develop scalable data-driven products.
• Develop backend APIs and manage databases to support applications.
• Work in an Agile environment, practicing Continuous Integration and Delivery (CI/CD).

Experience and Skills Required:

• Proficiency in data cleaning and transformation tools (e.g., SQL, pandas, R).
• Expertise in building ETL pipelines using tools such as SQL Server Integration Services (SSIS), AWS Database Migration Services (DMS), Python, and AWS Lambda.
• Strong database design skills and experience with various databases (e.g., SQL, PostgreSQL, MongoDB, MySQL).
• Familiarity with cloud technologies (AWS, Azure, Google Cloud).
• Knowledge of system design, data structures, and algorithms.
• Proficiency in scripting languages (e.g., SQL, Python).

Responsibilities:

• Design, develop, and deploy data tables, views, and marts in data warehouses, operational data stores, data lakes, and data virtualization platforms.
• Perform data extraction, cleaning, transformation, and flow, including web scraping as required.
• Build, launch, and maintain efficient, reliable large-scale batch and real-time data pipelines using data processing frameworks.
• Integrate and consolidate data silos in a scalable and compliant manner.
• Collaborate with cross-functional teams, including Project Managers, Data Architects, Business Analysts, and others, to develop scalable data-driven products.
• Develop backend APIs and manage databases to support applications.
• Participate in pair programming and code reviews with fellow developers.

Experience and Skills Required:

• Proficiency in data cleaning and transformation tools (e.g., SQL, pandas, R).
• Expertise in building ETL pipelines using tools such as SQL Server Integration Services (SSIS), AWS Database Migration Services (DMS), Python, AWS Lambda, and ECS Container tasks.
• Strong database design skills and experience with various databases (e.g., SQL, PostgreSQL, MongoDB, MySQL).
• Experience with cloud technologies (AWS, Azure, Google Cloud).
• Familiarity with big data frameworks and tools (e.g., Hadoop, Spark, Kafka).
• Proficiency in scripting languages (e.g., SQL, Python).

Position Summary/Overview:

• The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

PURPOSE

• Being a vital member of the GO Data monetization team to support and contribute to the overall Smart Insurance and Data Monetization Strategy
• Champion and drive customer acquisition, retention, cross-sell and upsell campaign across markets.
• Drive customer engagement initiatives to achieve the collective Data Monetization target set for all markets.

KEY ACCOUNTABILITIES

• Champion and drive data-driven marketing initiatives and efforts across markets. Key initiatives include Leads Acquisition, Retention and Up-sell & Cross-sell campaigns and initiatives.
• Plan, creates and implement customer-centric and data driven GO Signature engagement programme and roll out across markets
• Coach, initiate, define and support CVM activities using data and AI; drive effective demand generation programme at scale.
• Handle data and analytics comfortably and relate them to qualitative aspects of work.
• Generate insights into customer segments for data monetization campaign planning.
• Review campaigns tracking results and propose next step.
• Benchmark market standards, share best practices and provides feedback and suggestions to countries to improve local campaigns and support implementation.
• Liaise with key and senior stakeholders to maintain an evolution of information needs.
• Ensure adherence to all data governance standards as determined by regulators

QUALIFICATIONS / EXPERIENCE

• Bachelor/Master degree in a relevant field (digital marketing, CRM, loyalty or data analyses.)
• Min 5+ years’ experience in a similar field.
• Analytical, strong database management and resourceful.
• Good communication and interpersonal skills.
• Proactive and able to work in a fast-pace environment.
• Understanding of Customer Experience Management.
• Positive attitude.
• Able to travel

KNOWLEDGE & TECHNICAL SKILLS

• Familiar with customer centric marketing, customer insights, marketing campaign best practises and other enterprise marketing strategies.
• Know the business to appreciate and understand the value of the data to monetize it
• Familiar with Salesforce Marketing Cloud or other marketing automation platform preferred but not a must.
• Ability to create great presentations with strong narratives.

This position is ideal for those who is passionate about solving challenging business problems and building applications that provide an excellent user experience. As a Staff Data Engineer, you will be an integral part of the Loyalty and Marketing development team, focusing on designing and building software solutions that leverage data to solve business problems.

The role is for a self motivated individual with strong foundational software engineering skills. The candidate will be extensively involved in hands on activities, including POCs, design, documentation, and development of new functionality. The candidate must be flexible and willing to switch tasks based on the team's needs.
Responsibilities:

• This position is ideal for an engineer who is passionate about solving challenging business problems and building applications that provide excellent user experiences. You will be an integral part of the Loyalty development team focusing on design and building of software solutions that leverage data to solve business problems.
• Strategic thinker and good business acumen to orient data engineering to the business needs of internal clients.
• Lead development and oversee programming testing functions to ensure that projects are securely delivered while fulfilling expectations.
• Identify opportunities for further enhancements and refinements to standards and processes.
• Lead by example, demonstrating accountability, mentoring junior team members, and by contributing to departmental procedures, best practices, and standards.
• The candidate will be extensively involved in hands on activities including POCs, design, documentation, coding, testing, implementation, and documentation of solutions for new development, system enhancements, and production support.
• Candidate must be flexible and willing to switch tasks based on team's needs.
• Development and programming functions to ensure that projects are delivered on time and within budget with good code quality.
• Work with architects, systems analysts, project managers, QA, and other developers to successfully implement business requirements while applying the latest available tools and technology.
• Responsible for the architecture, design, development, implementation of data based software applications. This includes working with both business and technical stakeholders to deliver high quality products and services that meet business requirements and expectations.
• Interact with business units to define requirements and modifications and use case to utilize in designing appropriate solutions.
• Provide recommendation on scope and scale of effort required to develop solution.
• Design, develop, document, and implement new programs and subprograms, as well as enhancements, modifications, and corrections to existing software Develop testing and debugging routines.
• Create documentation and procedures for installation and maintenance.
• Build and maintain relationship with global and virtual teams and third parties on software development or support issues.
• Identify opportunities for further enhancements and refinements to standards, best practices, and development methodologies.
• Work directly with Architects, System Analysts, Dev leads and QA team leads to manage the technical aspects of a development pipeline.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Overview

We are seeking a highly skilled and motivated Data Operations Engineer to join our Data Solution team with focus on Commodity Trading, Logistics, Risk Management and Storage. The ideal candidate will be responsible for the development, deployment, and maintenance of our data pipelines and infrastructure, ensuring seamless data ingestion, transformation, and ongoing operations. You will work closely with data engineers, data scientists, and business stakeholders to ensure data quality, reliability, and performance.

Duties and Responsibilities

1. Data Ingestion and Transformation:

• Design, develop, and maintain data ingestion processes using Azure Data Factory, Azure Functions, and Logic Apps in close alignment with the DevOps team.
• Implement and manage data transformations using Databricks and Delta Live Tables, including the DLT-Framework.
• Develop and optimize ETL processes to ensure data is ingested, transformed, and stored effectively.

2. Maintenance and Operations:

• Monitor and maintain data pipelines to ensure continuous and reliable data flow.
• Troubleshoot and resolve issues related to data ingestion, transformation, and storage.
• Implement and manage automation tools to improve operational efficiency and reduce manual intervention.
• Ensure the scalability and performance of the data infrastructure.

3. Automation and Monitoring:

• Automate data workflows and processes to improve efficiency and reduce manual intervention.
• Implement & operate CI/CD pipelines
• Implement monitoring and alerting systems to ensure data pipeline reliability and performance.

4. Collaboration and Communication:

• Work closely with data engineers, data scientists, and business stakeholders to understand data requirements and operate or deliver solutions.
• Provide technical support and guidance to team members and stakeholders.

5. Data Quality and Governance:

• Implement data quality checks and validation processes to ensure data integrity.
• Adhere to data governance policies and best practices.

Qualifications

Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field.

Experience

Proven experience of at least 4 years as a Data Operations Engineer or similar role ideally within an agile delivery work environment.

Skill and Competencies

- Strong technical skills in a cloud environment, including:

• Azure Data Factory, Azure Functions, and Logic Apps
• Databricks and Delta Live Tables, including the DLT-Framework
• Programming languages such as Python, SQL, and Scala
• CI/CD pipelines and DevOps best practices
• Familiarity with data governance and data quality best practices

- Excellent problem-solving skills and attention to detail.

- Strong communication and collaboration skills in a hybrid- and remote Team-Setup.

- Previous experience in the field of commodity trading or banking with a focus on (credit-) risk management, product control, or trading itself is a big plus.

If you meet the qualifications and are interested in this opportunity, please submit your application via "Apply Now". We look forward to reviewing your credentials.

My Client is a Singapore head quartered global company that provides Big Data & Analytics solutions on the Cloud using a SaaS model that harnesses poly-structured data from myriad sources at the right latency, derives Insights and converts Insights to appropriate business Actions. They have a strong team of Data Scientists and Domain Experts who provide Consulting and Managed Services to realise business benefits using Big Data.

What you'll do:

• Responsible for meeting revenue targets leveraging own contacts, lead generation activities and alliance partners
• Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. Act as point of contact for resolution and escalation of all the key items with the client and internally.
• Target the right clients, grow quality pipeline, win profitable deals, and manage sales activities to create mutually beneficial, trust-based relationships that create value.
• Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle, often without an existing client relationship or opportunity.
• Create a direct relationship with the owner or decision-makers of enterprise companies in Singapore.
• Interact with senior management levels at a client, which involves negotiating or influencing significant matters.

What we look for in you!

• Minimum of 5 years experience selling Cloud (IaaS or PaaS) and/or analytics services.
• Possess any of the cloud fundamentals certifications
• Have sold deals of data warehousing, analytics solutions
• Have positioned winning strategy development and value proposition development
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills

Desired Candidature

• Has prior experience in leading and closing multi-year deals.
• Having some prior experience in selling cloud services-based data warehousing or analytics/ data science solutions.
• Ability to identify a client problem statement and craft a value proposition that provides specific outcomes addressing the client's problem.
• Ability to provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
• Ability to originate new opportunities.

JOB SUMMARY

• In Standard Chartered Bank’s Corporate & Investment Bank (CIB), we aim to be digital-first and data-driven, delivering enhanced client experiences, driving new wallet share and realizing untapped client value and market opportunities.
• Part of Transaction Banking (TB) Digital Channel Solutions, we are building a complete end-to-end, digital-first client journey from onboarding, transacting to servicing and reporting. We are passionate about developing and delivering Best in Class digital client experience through consistent, well designed, contextual user journeys across all our client touchpoints such as the web and mobile.
• The role Director, TB Data Analytics is part of Digital Channel Solutions team based in Singapore. Our Straight2Bank digital platform serves our global clients across our 45+ footprint markets. You will be responsible for data solutions to enable our Transaction Banking business, operations and technology teams, execute on it through disciplined product development, laser-focussed on delivery and time-to-market. You will collaborate with a cross-functional team of product managers, designers, engineers, and other stakeholders to deliver data analytics solutions to external clients via Straight2Bank, as well as to internal Transaction Banking business teams.
• This role reports to the Global Head, CCIB Digital Platforms and Products. We are building big data solutions for datasets in channels, payments, collections and clearing business where we have millions of transactions daily.
• The role requires close partnership with Product and Sales teams, Operations and Technology, and risk owners such as legal and compliance globally.
• To be successful, you will internalise complex information about products and services to make them understandable to real humans and manage delivery of these features under the agile framework.
• The role would be suited to a candidate having experience in data analytics, data engineering, and focussed on delivery of solutions that help business take decisions fast.
• Proven track record in building and deploying analytics solutions in Banking or Financial Services that have created significant value for customers and additional revenue based on new business models.
• Numerate and strong in data analytics and modelling using statistical methods and algorithms, including regression, classification, and clustering.
• Since this role is fully focused on solving problems for customers and business alike, it requires empathy and business understanding in equal parts.

RESPONSIBILITIES

Strategy

• Partner with the Analytics Consumers (i.e., Product, Sales Ops, CSG) and Data Product Leaders and Executive Leadership to ensure solutions alignment business and Go-To-Market (GTM) priorities.
• Influence a data-driven goal and direction for technology, solutions and use case priortisation.
• Understand the use cases (roles, personas, pain points) to drive data strategy and product vision in alignment with Business Stakeholder needs and Bank’s overall data strategy.
• Create a single, prioritized backlog to ensure data engineering / tech resources are deployed to solve right problems and enable trade off discussions.
• Collaborate with Product Leadership and technology teams to gather and synthesize user feedback, driving product improvements and removing barriers to business generation.

Business

• Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches.
• Engage with stakeholders to gather business needs, translate them into technical solutions, and lead the prioritization of deliveries in alignment with business goals.
• Apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our products.
• Collaborate with Data Engineers to ensure the data architecture supports business needs and work with Data Analysts to deliver actionable insights that can be effectively utilized by stakeholders.
• Build and automate intuitive dashboards that help visualize and answer complex business problems.
• Work with Data Scientists to develop and implement AI/ML algorithms, statistical use cases and rapid prototypes from big data sets to drive revenue generation activities for sales, products and supporting CSG and Ops teams.

Processes

• Establish a minimum SLA with tech on data quality and monitor effectiveness metrics
• Lead engagement with PMO teams and respective forums for your workstream
• Lead resources and financial management of your respective workstream

People & Talent

• Work with Engineering and Analytics teams to develop and motivate a team of engineers based in Bangalore and Chennai in the areas of focus and assist in the delivery of use cases.
• Empower, manage, coach and guide teams to deliver on timely outcomes and ensuring quality of code and rigour in analytics output.
• Encourage the team to strengthening skills through relevant training, learning and development activities.

Risk Management

• Ensure alignment of risk management aspect for all deliveries and conducting themselves in line with the Bank’s standards, policies, and procedures

Governance

• Ensure alignment of compliance and governance aspect for all deliveries and conducting themselves in line with the Bank’s standards, policies, and procedures

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Cash, Trade Product and Sales Team
• Chief Product Owner, S2B Trade
• Chief Product Owner, S2B Cash
• Technology, COO and Other Support Functions
• Specialist Data Scientist and Analytics Teams

Our Ideal Candidate

• University Degree or equivalent, preferably in computer science, engineering or analytical discipline, e.g. mathematics, statistics, IT, economics, finance, accounting.
• 8 plus years’ experience doing quantitative analysis.
• Fluency in SQL and Python.
• 4 plus years’ experience leading product analytics and influencing product roadmap
• Experience understanding ecosystems, user behaviours and long-term product trends.
• Proven experience leading data-driven projects from definition to execution: defining metrics, experiment design, communicating actionable insights.
• Analytical mind with ability to translate business problems and requirements into analytics solutions.
• Knowledge of banking products and the overall industry a strong plus
• Good verbal and written communication skills.
• Self-motivated with ethos of excellence.
• Ability to work independently but also in teams.
• Proficiency across the core analytics toolsets (SQL and or Alteryx, Dataiku) for ETL and working in Big data environment of Hadoop.
• Very strong experience in Python to build Statistical and ML models and knowledge of writing python functions to automate work.
• Knowledge of data visualization tools (Tableau) is preferable but not a must.

Role Specific Technical Competencies

• Data Analysis
• Microsoft Excel and Powerpoint
• ADO
• Programming Language - Python
• SQL
• Java Script
• Agile Product Owner

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers