Are you driven and ambitious? ‼️

If so, we want you to be on our team as a Sales and Marketing Superstar!

We're a dynamic global sales and marketing powerhouse, partnering with top-tier clients to revolutionise their sales strategies and market dominance through exciting, face-to-face marketing initiatives.

We're on the hunt for fresh talent to nurture into future leaders within our industry. If you're hungry for success, our proven systems are tailor-made to propel ambitious go-getters like you!

Role

• Be the face of our clients, assisting with presentations and onboarding processes.

• Champion customer acquisition through engaging face-to-face interactions

• Take the lead on exciting marketing campaigns and projects

• Management roles with incentives! to lead a team and explore more potential campaigns

Benefits

• Gain invaluable exposure and skills that will level up your game

• Thrive in a positive, supportive team environment

• Step out of your comfort zone and into your potential

- 1-year contract (renewable / convertible)

- Marina Bay

- Hybrid Work

- Monday to Friday: 9am – 6pm (2 days WFH)

- Up to $6,500

Job Responsibilities:This role involves creating mathematical formulas and models to address business challenges and drive operational efficiency. The Data Scientist will apply advanced mathematical techniques to develop solutions that enhance decision-making and optimize various business functions.

Project Function : Data Management/ Analytics, Information Technology

Responsibilities Include:

• Design and develop advanced mathematical, simulation, and optimization models and apply them to define strategic and tactical needs and drive appropriate business and technical solutions in the areas of price, fuel, network flow, supply chain optimization, and demand planning.
• Apply mathematical optimization techniques (linear, quadratic, SOCP, robust, stochastic, dynamic, mixed-integer programming, network flows, nonlinear, nonconvex programming) and algorithms to design optimal or near optimal solution methodologies to be used by in-house decision support tools and software
• Research, prototype and experiment with these models by using modeling languages such as Python; participate in the production level deployment

The candidate should have the expertise/experience of:

• Experience in building optimization models and implementing them
• Expertise in validating and simulating math optimization model
• Experience designing and supporting large-scale optimization systems in a production environment
• Analytical Skills: Strong ability to analyze complex problems, develop mathematical models, and interpret results.
• Mathematical Proficiency: Solid understanding of optimization techniques, linear programming, integer programming, and other mathematical methods.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Problem-Solving: Strong problem-solving skills with a focus on finding effective and efficient solutions to business challenges.
• Attention to Detail: High attention to detail and accuracy in developing and validating models and solutions.
• Experience: Capable of building optimization models and implementing them with the ability of validating and simulating math optimization model

Period:

• 1-year contract (renewable / convertible)

Location:

• Marina Bay

Working hours:

• Monday to Friday: 9am – 6pm with hybrid work arrangement (3 days work in office and 2 days work from home)

Salary:

• Up to $6,500

Job Requirements:

• Master or Bachelor Degree in Operations Research, Mathematical Optimization, Statistic, Computer Science or a related field with 2+ years of similar job experience
• Expertise in at least one of the areas of convex optimization, robust optimization and supply chain management
• Strong coding skills (one or more of Python or R) and experience using one or more commercial optimization solvers
• 2+ years of experience in data science, with a focus on solving optimization problems. Experience in industries such as logistics, manufacturing, finance, or tech is preferred
• Demonstrated experience in leading optimization projects from conception to deployment, including model development, validation, and implementation

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Position :IT/Data Centre Technician (Server/Hard Disk)
• Location : Lok Yang Way
• Working hours : 5 days, Monday to Friday (8.00 am to 5.30 pm)
• Salary (commensurate with experience) : Up to $3400 + AWS + Performance Bonus + Meal
• Duration : Permanent
• Industry :Logistics MNC

Main Responsibilities:

• Perform physical and technical tasks of low complexity on Data Center Infrastructure equipment (servers infrastructure, network infrastructure, or equipment DC floor)
• Install, troubleshoot, and maintain servers, networking equipment, and cabling
• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.)
• Learn and apply diagnostic methods to troubleshoot data center equipment
• Use hardware/software tools and workflows (automation) in support of these tasks
• Strictly follow policies, processes, and procedures related to data center environment
• Perform maintenance on a timely basis with adequate recordkeeping
• Maintain supply of spare parts inventory
• Ensure equipment is started up properly and maintain equipment with minimal downtime
• Locate sources of problems by observing and listening to mechanical devices in operation.
• Maintain documentation of performance of preventive maintenance, equipment repair, part usages and other documentation
• Ensure a safe working environment and perform maintenance in a safe manner

Requirements:

• Min intermediate Vocational Education in maintenance, hardware repair or equivalent
• Minimum 1 years of experience
• Experience in Lean Principles warehousing.
• Basic knowledge of Linux OS a plus
• Able to identify basic network components and perform fiber and cabling handling
• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided)
• Physically fit to carry heavy goods
• Willing to work shift hours when required

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Responsibilities

• Define principles and implement logic for computation of variable cost components at geographical, trade level, in order to derive a standard cost box rate by equipment size type for every port-pair combination
• Continual enhancement of costings logics in order to adapt to the changing market landscape and to drive optimal pricing and cargo selection decisions
• Perform regular analysis to identify and report any variances between the calculated costs and actual shipping operations costs
• Perform periodic assessment and analysis of equipment situation at each location to determine the equipment balance assumption and repositioning costs applied in system.
• Collaboration with multiple stakeholders from regional offices, local agents, procurement, finance, trades, etc to provide accurate cost information in system
• Provide business requirements to Information System Department for any analysis of backend data and development of system enhancement to improve costing accuracy

Requirements

• Min Bachelor Degree in Maritime, Data Science, Statistics or equivalent
• No experience, training provided. Data / Business Analysis Internship exp will be advantage
• Those with experienced will be an advantage

$3.7K - No exp

Up to $4.5K - For experienced candidate

Freight Forwarding industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

Responsibilities

Rack, Build, cable, configure, and provision Intel and AMD Servers

Rack, cable, and deploy Cisco Layer 2 networking equipment

Troubleshoot, test, quality assurance of Server hardware

Professionally resolve hardware issues via trouble ticket

Desired Experience:

1 to 3 Years of experience

Experience in PC Hardware and Server Hardware (on Job training provided)

Operating System Installation - Windows Server, Linux, Unix

PC Assembly and HW troubleshooting

Understanding of basic hardware troubleshooting and applying logical methods of resolution

Basic Networking Knowledge

Rack, cable, and deploy Cisco Layer 2 networking equipment a plus

Experience with RAID levels is a plus

Make an Impact by

• Design and develop Mechanical electrical systems for new and existing data centers, including but not limited with ACMV system, Hydraulic system and thermodynamics refrigeration cycle, Fire Protection System, Plumbing & Sanitary System, etc.
• Perform various engineering calculation (i.e. cooling load calculation, hydraulic calculation, etc.), equipment sizing (i.e. chiller, pump, cooling tower, air handler) and selection and procurement of equipment ensuring it meets safety standards and performance requirements.
• Collaborate with the core team to understand, develop and update the data centre mechanical designs, starting from basis of design (BOD), feasibility study, concept and detailed design development to issue for constructions (IFC) documents, for new data centre project buildouts and major infrastructure upgrades to all levels of testing and commissioning works.
• Perform as Mechanical engineer subject matter expert to work with consultants during concept design, detailed design, procurement, bidding, SAT, delivery, and installation on site. Identify and resolve issues raised by the cross-functional teams.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations and including all 'lessons learned' in relation to all equipment. Perform design and equipment submittal review for new Data Centers.
• Liaise with internal business units and external customers for technical requirement to translate into executable plan for implementation by consultant and/or contractor.
• Knowledgeable in Building Management System/DCIM, able to understand system architect and point schedule. Experience in handling BMS/DCIM enhancement project.
• Evaluate the design& construction and operation of mission-critical facilities and associated MEP components.
• To Participate and Review Data Center MEP Design and other necessary disciplines for new data center builds and data hall fitouts.
• To continually find ways to collaborate and break new ground to enhance MEP design to meet future needs. Develop innovative solutions.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Support the DC Engineering FM team to become a Subject Matter Expert and understand how to overcome design limitations and risks.
• Interface with internal stakeholders to promote standards that maintain consistency and reliability in services delivered.
• Liaise and assist Operation team to identify/understand Electrical System issues and provide solutions.
• Perform technical design reviews and proposal for data centre first of kind systems and equipment.
• Review data centre commissioning scripts to ensure they accurately test all modes of operations. Witness key commissioning tests on site.
• Conduct site inspection and work with onsite field engineers, as well as provide engineering evaluations, mechanical systems audits, and start-up as needed.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Skills for Success

• Bachelor’s degree in Mechanical Engineering or relevant discipline.
• Minimum of 5 years of experience in designing and maintaining mechanical systems for data centers or similar critical facilities
• Knowledge of large-scale mission critical facility’s Electrical infrastructure systems.
• Experience with fast-track design/build projects and or multiple significant upgrade projects.
• Fundamental knowledge in of thermodynamics, fluid mechanics, and heat transfer principles, fire protection and plumbing and sanitary system.
• Ability to incorporate Renewable Energy System to the Distribution Network and strong understanding of Mechanical codes and standards.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to safety.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Experience: 9+ Years

Role: Big Data Engineer

Skills from Primary Skill Cluster Spark, Big Data, Hive, Java, 5+yrs with hands-on on Java is Must
Database knowledge and should be able to write the queries is Must.
Handson on Unix Shell scripting is Must.
Knowledge in Spark SQL (Good to have).
Understand on Regulatory reporting(Good to have).
Design implementation of scalable fault tolerant ETL Pipelines on Bigdata Platform to store process terabytes of contract informations from upstream sources with high availability
Actively work on performance tuning techniques through understanding Spark DAGs on data structures on both Relational Big Data Platforms giving high performance to both ETL Reporting Components
Responsibilities: Performs adhoc data research analysis, provide written summaries of results for nontechnical business users

We are seeking a dynamic and experienced People Analytics Specialist to join our team. The role will be responsible for transforming data into meaningful insights and recommendations for our data-driven decision-making in HR. The role will also engage with business, leaders and data scientists to elevate the use of HR data analytics, by developing and implementing analytics solutions that support HR strategies and initiatives.

Key Responsibilities

• Gather, organize, and analyze employee data across various HR systems to provide actionable insights.
• Create and maintain HR dashboards and reports and answer "How To" questions.
• Leverage statistical and predictive modeling techniques to identify workforce trends and forecast future talent needs.
• Engage and collaborate with business and HR leaders to understand their needs on data-driven insights by leading and facilitating discussions with them, consolidating inputs and providing recommendations on applying people analytics.
• Address strategic HR needs such as employee engagement, talent identification and retention, skills assessment, workforce planning etc. through people analytics
• Thoroughly explore and utilize product features of Visier, a People Analytics platform, including GenAI, Large Language Model (LLM), and training/finetuning of the capabilities.
• Manage roll-out activities such as training sessions and "Office Q&A" sessions.
• Update visuals and narrations in storyboard.
• Address users’ queries to gain deeper insights into the data.
• Stay updated on industry trends and best practices in People Analytics to continuously enhance HR strategies and reporting.

Requirements

• Bachelor’s degree in human resources, Data Analytics, Business Administration, or a related field.
• Proven experience in people analytics, including predictive analytics that supports HR metrics and strategic initiatives.
• Previous experience in creating and managing dashboards and visual representations of data via data visualization tools and/ or HRIS systems, along with strong Excel skills for data manipulation.
• Excellent interpersonal and communication skills, with the ability to lead discussions and present data-driven insights and recommendations to stakeholders.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency with Visier and its various features, including the GenAI and LLM capabilities will be an added advantage.

• Extensive knowledge garnered working as a Data Centre Operator.

• Thorough knowledge of Data Centre Operations with strong knowledge of Operations methodology.

• Experience in eyeball checking of system faults and failures

• Good technical knowledge on Data Centre monitoring tools.

• Possess an in-depth knowledge of data centre infrastructure technology and components for installation.

• Strong written and excellent communication skills.

• People who are ready to do individual contribution and can able to join within 30 day would be preferable

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Azure DataEngineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

ITEM SKILLSETS

Business Understanding

· At least (3) years of relevant experience in:

· Business Requirement Analysis

· Business Process and System Understanding

· Effective Communication with both business and technical users

Azure Data Engineering

· At least (2) years of hands-on experience as Azure Data Engineer using:

· Azure Data Factory

· Azure Synapse Analytics / Datawarehouse

Preferably with relevant certifications from Microsoft including Azure Data Engineer Associate;

Data Ingestion & Modelling

· At least (3) years of hands-on experience in

· Performing data Ingestion using Data factory & T-SQL stored procedure and data harmonizing

· Implementing Data Quality validation

· Good to have following skills

· Knowledge of Azure Databricks

· Data modelling in Azure Analysis Services using star and snowflake schema.

· Knowledge of writing DAX query to create measures & dimensions.

· Python Coding Experience

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Job Summary:

An exciting opportunity for Data Engineer to be a part of a project for strategic initiatives in architecting, designing and building next-generation cloud-based data platforms.

Mandatory Skill-set:

• Degree in Data Engineering, Computer Science, Information Technology;
• At least 5 years of experience in data engineering and modelling;
• Strong hands-on exposure in data science, data analytics and / or data engineering;
• Deep understanding of system design, data structure and algorithms, data modelling, data access, and data storage;
• Have experience with Big Data platforms such as Hadoop, Spark, and NoSQL databases;
• Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases;
• Good understanding in using cloud technologies such as AWS, Azure, and Google Cloud;
• Experience with orchestration frameworks such as Azure Data Factory, Airflow;
• Proficiency in programming languages such as Python, R, Java, or Scala;
• Familiarity with building and using CI/CD pipelines;
• Familiarity with DevOps tools such as Git, Terraform, Git;
• Strong hands-on exposure with ETL Extract, Transform, Load tools;
• Possess strong written and verbal communication abilities, effectively conveying information to various stakeholders.

Desired Skill-set:

• Experience in designing, building, and maintaining batch and real-time data pipelines;
• Experience with Databricks or Snowflake.

Responsibilities:

• Work closely with the various team in architecting, designing and building ingestion pipelines to collect, clean, merge, and harmonize data from different source systems;
• Involved in architecting and scaling data analytics infrastructure on cloud environment; development of systems, architectures, and platforms that can scale large volume and variety;
• Architect and build ingestion pipelines to collect, clean, merge, and harmonize data from different source systems;
• Improve and optimize the workloads, processes to ensure that performance levels can support continuous accurate, reliable, and timely delivery of data products; ensure maximum database uptime;
• Monitoring of databases and ETL systems for database capacity planning and maintenance, monitoring, and performance tuning; diagnose issues and deploy measures to prevent recurrence;
• Construct, test, and update useful and reusable data models based on business data needs;
• Engagement and collaboration with product managers, software engineers, data analysts and data scientists to build scalable and data-driven platforms and tools;
• Collaborate with data stewards to establish and enforce data governance policies, best practices and procedures;
• Assist to maintain master data catalogue to document data assets, metadata and lineage;
• Implement and enforce data security best practices, including access control, encryption, and data masking, to safeguard sensitive data;
• Involved in managing production services that provide analytics capabilities to our various data users across the division.

About Bytedance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team

Nuverse is a gaming business unit in ByteDance. The Game Technology team is playing a significant role in the whole life cycle of the game. We are responsible for the development, testing, operation, SRE, and quality assurance of the user and operating system, and give strong support for game developing and publishing. Providing comprehensive and systematical solutions, support the good operation and commercialization of the game. Responsible for the design and implementation of the deployment architecture of the game's overseas game business, and ensuring the good operation of online services.

Job Description:

1. Participate in the construction and operation and maintenance of offline and real-time data warehouses for game business;

2. Participate in the optimization of the data ETL process and solve ETL-related technical problems;

3. Participate in data governance work under complex data link dependencies and multi-data content ecology;

4. Relying on ByteDance's big data solutions, quickly implement data solutions in the business.

Qualifications

Minimum Qualifications：

1. Bachelor's degree or above in computer-related majors, with more than 4 years of big data-related work experience;

2. Master most of the big data-related technologies such as Hive, Yarn, Spark, Flink, Kafka, HBase, understand their principles and be able to complete performance tuning;

3. Proficient in using HQL, and master at least one of Python, Java, Scala, and GO;

4. Familiar with the Linux operating system and proficient in Shell programming;

5. Be proactive at work and be able to independently analyze and solve problems;

6. Be responsible, have good communication skills and teamwork ability;

Preferred Qualifications:

1. Experience in the gaming industry or managing platform-type internet products will be an advantage.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking a dynamic and experienced People Analytics Specialist to join our team. The role will be responsible for transforming data into meaningful insights and recommendations for our data-driven decision-making in HR. The role will also engage with business, leaders and data scientists to elevate the use of HR data analytics, by developing and implementing analytics solutions that support HR strategies and initiatives.

Key Responsibilities

• Gather, organize, and analyze employee data across various HR systems to provide actionable insights.
• Create and maintain HR dashboards and reports and answer "How To" questions.
• Leverage statistical and predictive modeling techniques to identify workforce trends and forecast future talent needs.
• Engage and collaborate with business and HR leaders to understand their needs on data-driven insights by leading and facilitating discussions with them, consolidating inputs and providing recommendations on applying people analytics.
• Address strategic HR needs such as employee engagement, talent identification and retention, skills assessment, workforce planning etc. through people analytics
• Thoroughly explore and utilize product features of Visier, a People Analytics platform, including GenAI, Large Language Model (LLM), and training/finetuning of the capabilities.
• Manage roll-out activities such as training sessions and "Office Q&A" sessions.
• Update visuals and narrations in storyboard.
• Address users’ queries to gain deeper insights into the data.
• Stay updated on industry trends and best practices in People Analytics to continuously enhance HR strategies and reporting.

Requirements

• Bachelor’s degree in human resources, Data Analytics, Business Administration, or a related field.
• Proven experience in people analytics, including predictive analytics that supports HR metrics and strategic initiatives.
• Previous experience in creating and managing dashboards and visual representations of data via data visualization tools and/ or HRIS systems, along with strong Excel skills for data manipulation.
• Excellent interpersonal and communication skills, with the ability to lead discussions and present data-driven insights and recommendations to stakeholders.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency with Visier and its various features, including the GenAI and LLM capabilities will be an added advantage.

Description

• Design, develop, and maintain scalable data pipelines using Spark and Scala to process large datasets.
• Implement and manage Elasticsearch clusters for efficient data retrieval and analysis.
• Collaborate with data scientists and analysts to understand data requirements and provide support for analytical solutions.
• Utilize Quantexa for entity resolution and network analytics to enhance data quality and insights.
• Monitor and optimize data workflows for performance, reliability, and scalability.
• Document data processes and ensure best practices in data engineering are followed.
• Participate in code reviews and contribute to the continuous improvement of our data engineering practices.

Requirements

• Proven experience as a Data Engineer, with a strong focus on Spark and Scala.
• Proficiency in Elasticsearch for search and analytics applications.
• Familiarity with Quantexa or similar tools for data enrichment and entity resolution.
• Experience with cloud platforms (AWS, Azure, GCP) is a plus.
• Strong SQL skills and experience with relational databases.

Description:

• Design, develop, and maintain scalable data pipelines using Spark and Scala to process large datasets.

• Implement and manage Elasticsearch clusters for efficient data retrieval and analysis.

• Collaborate with data scientists and analysts to understand data requirements and provide support for analytical solutions.

• Utilize Quantexa for entity resolution and network analytics to enhance data quality and insights.

• Monitor and optimize data workflows for performance, reliability, and scalability.

• Document data processes and ensure best practices in data engineering are followed.

• Participate in code reviews and contribute to the continuous improvement of our data engineering practices.

Requirements:

• Proven experience as a Data Engineer, with a strong focus on Spark and Scala.

• Proficiency in Elasticsearch for search and analytics applications.

• Familiarity with Quantexa or similar tools for data enrichment and entity resolution.

• Experience with cloud platforms (AWS, Azure, GCP) is a plus.

• Strong SQL skills and experience with relational databases.

To ensure the DC and equipment are in functioning and operational condition, report if there is equipment fault.

- To assist to perform site preparations and liaise with the relevant vendors on tasks such as IT rack mount plan, structure network cabling system, power supply and electrical wiring, air-conditioning, UPS and etc when required.

- To plan, coordinate and execute any shutdown and power up machines (according to operation manual and SOP) when required by the Customer, to facilitate the activities related to electricity, power maintenance and enhancements. The service shall include polling the possible affected parties, obtaining the approval from the Customer’s Representative and sending out the broadcast messages.

- To ensure that all trouble-shooting, upgrade, maintenance work and any other activities that affect data centre availability must be carried out after operating hours and/or over the weekend at no additional cost to the Customer. All urgent faulty parts replacement of the equipment shall seek approval from the Customer’s Representative. The list of warranty and/or maintenance contract and documentation is covered under Server Management Services.

- To ensure all technical and operational issues, that will affect the daily operations of data centre, be resolved within the stipulated Service Levels.

- To advise and propose improvements to the current processes or procedures for better efficiency and to improve the security of the data centre. However, such proposals shall be subjected to the review and approval of the Customer.

- To monitor the environmental equipment in the Data Centre to ensure that they are within acceptable operating level and take corrective actions to rectify any defects affecting the following:

o Main and Backup Incoming Power Supply

o Uninterruptible Power Supply (UPS)

o Cooling System (Air-conditioning) and Leakage Detection

o Temperature and Humidity

o Rack Space

o Network Data/ Telecom Cabling

o Fire Protection and Fire Alarm System Status

o CCTV and Motion Detectors

o Cleanliness and Tidiness

o Equipment Movements and Storage Management

o Secure Disposal of Media and Documentation

- To take pre-emptive measures to prevent any outage or single point of failure in the Data Centre due to environmental factors. This shall include monitoring of environmental equipment and follow-up with the Customer’s sub-contractors or building management to ensure that defects are identified and corrected.

- To ensure that all equipment in the Data Centre is serviced in accordance with the equipment servicing schedule.

- To provide 1st level onsite problem identification, problem reporting and vendor support after operating hours at no additional cost to the Customer in the event that any environment element fault alert is triggered after the operating hours.

- To liaise with the Customer’s Building Management Unit (BMU) at the Customer’s sub-contractors for the maintenance and servicing of the equipment in the Data Centre:

o Power Supply

o UPS

o Cooling System (Air conditioning) and Leakage Detector

o Fire Protection System

o CCTV and Motion Detectors

- To liaise and coordinate with the Customer’s appointed third-party vendors for the servicing of computer equipment hardware.

- To document and track all equipment in the Data Centre. The format of documentation shall be approved by the Customer.

- To establish capacity plans by analyzing current Data Centre resources based on current load and information given by the Customer on future growth requirement.

- To carry out annual capacity planning for the Data Centre at dates mutually agreed by the Customer, so as to project the requirements of UPS, power points, network, rack space and other Data Centre peripherals resources needed.

- The capacity plan report shall be submitted to the Customer within TWO (2) weeks upon the completion of planning.

Requirement – DC Operations

Shall provide Data Centre (DC) operations at the Customer’s premises and premises identified by the Customer. The DC Operations shall cover the following:

1. DC Environment Support; and

2. DC Facilities Management Services.

DC Environment Support

Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers. The infrastructure to be monitored shall minimally include:

(a) Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);

(b) Cooling Infrastructure (such as computer room air-conditioning units);

(c) Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);

(d) Environment monitoring system (such as humidity and temperature); and

(e) Water leakage detection.

(f) Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.

(g) The Vendor shall inform the Customer within one (1) hour when problems are detected.

(h) Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

(a) Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.

(b) Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.

(c) Shall ensure the network cabling in the data centre and within the racks are neat and tidy.

(d) Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.

(e) Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.

(f) Shall obtain the Customer’s approval before finalizing the plan for any activity.

(g) Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.

(h) Shall maintain up-to-date documentation of the data centre design layouts.

(i) Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.

(j) Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer:

· Security Alarm and Security Card Access System; and

· Closed-Circuit Television (CCTV).

(k) Shall ensure that only authorised personnel are allowed to access the DCs.

· The Vendor shall ensure that all visitors to DCs are escorted during their activities on-site.

· The Vendor shall ensure that the visitors record their activities in the on-site log.

Requirement – DC Operations

Minimum Requirement:

The Vendor shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier. The DC Operator shall possess minimally the following skill sets:

(a) Three (3) years of working experience in Data Centre Engineer Operations experience;

(b) Certified Data Centre Facilities Operations Manager (CDFOM) or equivalent; and

(c) ITIL v4 Foundation Certification or equivalent

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

DC Operations Management

• Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact and SLA
• Lead BCP exercise and be the 1st level incident responder.
• Customer Request fulfilment and system management such as Electronic Visitation Management System
• Remote Hand support for – media management, visual inspection, reboot devices, staging room, physical connect/disconnect of HDD, network cable connectivity test, insertion of fire SFP
• Manage equipment movement, asset tagging, labelling and tracking
• Perform shift duty to support 24x7 DC Operations

DC Facilities Management

• Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function both upstream and downstream (eg. UPS, power, temperature control, humidity, water detection sensor, etc.).
• Ensure all DC supporting infrastructure (i.e. Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System.etc) are functioning well.
• Update and maintain all DC related documentation, including reports generation where needed
• Coordinate with various stakeholders to fix the technical issues to provide timely support to customers.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
• Coordinate maintenance and shutdowns (eg. working with vendors for DC electrical and mechanical systems)

Incident / Change / Customer Management and other requirements

• Manage Incidents and Closure, including Root Cause Analysis on incidents
• Raise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenance
• Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met
• Perform other duties such as access clearance, and participate in projects as required

Skills for Success

• Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant 5 year working experience managing 24x7 DC Operations
• General technical and functional knowledge of data center infrastructure to include electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment
• Good communication and people management skills.
• Team player who is also able to perform independently
• Well organized and able to reschedule priorities as circumstances change
• Good communication skills (both verbal & written)
• Analytical with good problem solving skills
• Positive attitude and Proactive

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Responsibilities:

· Engage with clients to understand their business objectives, challenges, and requirements related to AI and Data solutions.

· Conduct discovery sessions to gather relevant information and identify opportunities where AI, LLM and Data Platforms can add value.

· Utilize knowledge of Data & AI capabilities to create compelling demonstrations tailored to client needs. Showcase how AI/LLMs can address specific use cases and deliver tangible business outcomes.

· Lead the execution of Proof of Concepts to validate the feasibility and effectiveness of solutions in addressing client requirements. Define success criteria, design POC workflows, and oversee the implementation process.

· Provide expert guidance and consultation to clients on technical aspects of Data Platforms, AI platforms, LLM technologies, fine-tuning methodologies, and model quantization techniques. Address client queries, offer insights, and recommend best practices of AI and Data Platforms

· Work closely with sales teams to support the development of winning proposals and presentations.

· Stay updated on industry trends, emerging technologies, and advancements in AI and Data domains. Share knowledge internally through training sessions, workshops, and documentation to empower sales teams and enhance organizational expertise.

· Cultivate strong relationships with clients, fostering trust and confidence in the capabilities of Data and AI platforms. Act as a trusted advisor, understanding their evolving needs and aligning solutions accordingly.