Key Benefits:

• Competitive salary up to $3,000 basic plus monthly commission and variable bonus.
• Structured work schedule with alternating 5- and 6-day work weeks.
• Opportunities to provide meaningful support to families and clients.
• Gain experience in a unique and rewarding industry.
• Comprehensive training and close collaboration with operations and finance teams.

Job Description:

We are looking for compassionate and organized Funeral Directors to support our clients in planning and coordinating funeral services. You will handle client meetings, oversee funeral arrangements, and provide hands-on support, including the transfer of the dearly departed. If you are detail-oriented, empathetic, and comfortable working in this industry, join us to make a meaningful difference in our clients’ lives.

Roles & Responsibilities:

• Manage call center hotlines and ensure prompt follow-up actions.
• Coordinate funeral arrangements, ensuring smooth operations from start to finish.
• Conduct client meetings in the office, on-site, and through virtual communication.
• Assist in transferring the deceased to funeral homes.
• Collaborate closely with the operations team and finance department.
• Perform other ad-hoc duties as assigned.

Requirements:

• Fluent in English and Chinese (to liaise with Chinese-speaking clients and monks).
• Ability to thrive in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Self-motivated, detail-oriented, and able to work independently.
• Strong organizational skills and the ability to handle sensitive situations with care.
• Possess a Class 3 driver’s license.
• Relevant industry experience is a plus.
• Comfortable working in the funeral industry.
• Willing to work shift hours, including public holidays and overtime.

Additional Information:

• Location: Geylang Bahru.
• Week 1 & 3: 6 working days, Week 2 & 4: 5 working days (roster basis).
• Working hours: 8am to 5pm.
• Overtime, shift work, and public holidays required.

Job Scope

• Lead the operations team strategically, ensuring their actions are in line with company objectives.
• Supervise legal and contractual matters to ensure compliance with laws, regulations, and industry norms.
• Communicate effectively with regulators, shareholders, partners, clients, and bankers.
• Hire, train, and guide a proficient operations team, promoting a culture of ongoing enhancement.
• Manage the team and contribute to business growth efforts.

Requirements:

• Bachelor's degree in Business Administration, Finance, or a related field.
• Proven ability to think strategically and translate strategies into actionable plans and initiatives.
• Demonstrated track record of optimizing operational processes and driving efficiency gains.
• Familiarity with local and international regulations and compliance standards relevant to the industry.