Job Responsibilities:

• Provide high-quality customer service by promptly addressing phone and email inquiries, maintaining accurate records, and supporting the delivery of service requests for customers and distribution partners.
  Key Responsibilities:
• Attend to phone and email inquiries promptly and professionally.
• Update customer interaction details accurately in the CRM system.
• Ensure effective and timely follow-up with customers as promised.
• Prepare and deliver service requests, including policy summaries and premium information, accurately.

Skills/Requirements:

• The successful Digital Platform Customer Service Representative must possess excellent communication skills, attention to detail, and a cheerful disposition to maintain high standards of customer service.
• Preferably 'A' Levels or Diploma holder with relevant experience.
• Proficient in customer service with a strong drive for service excellence.
• Strong interpersonal and communication skills.
• Meticulous, detail-oriented, with a pleasant and cheerful disposition.
• If you have a successful track record in customer service for digital solutions and enjoy solving customer queries while providing logical solutions, this role is an excellent opportunity to showcase your skills and contribute to a high-performing team.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Job Summary

Job Overview
Digital currencies (including cryptocurrencies, virtual currencies, central bank digital currencies and more) represent the potential to truly digitise cash management. Digital currency (over centralised or distributed databases or stored-value forms) will become the lubricant of the new economy. If you are a person that thinks this and is driven to create client relevant and value accretive solutions; this is the job for you.
Looking for a competent, self-driven product associate to join the Digital Currencies product team who is passionate about the potential for Digital Currencies to disrupt and innovate payments. An individual who has proven experience of involvement in Blockchain and Digital currencies use cases, proof of concepts and product management and who enjoys researching, communicating and educating on Digital currency topics. You would be joining a team at the forefront of our efforts to digitize cash e2e for the new economy and you will help to drive the “next” for Cash Management.

The Role Responsibilities
Business
• Contributing to the Digital currencies strategy, roadmap and operating plan
• Supporting the Digital currencies team on executing the digital currencies strategy and operating plan
• Researching potential digital currency and sustainability use cases leveraging blockchain technology, crypto, eFiat, tokens, coins, purpose coins and other digital assets including the Regulatory responses and pronouncements related thereto.
• Helping to evaluate and prioritize new product and services opportunities and develop a business case for them including the governance aspects of SCB in Tech, Ops, CFCC, across all PRTs.
• Working with the Digital Currencies team and wider product teams to develop prioritized opportunities from concept through to the execution of a proof of concept
• Supporting the Digital Currencies Product Manager, Product Development, Governance and technical teams on the delivery of Digital Currencies projects
• Supporting the Digital Currencies Product Manager on the commercialization of Digital Currencies initiatives, with specific emphasis on the internal risk, tech, ciso and domain architecture approvals.
• Joining client meetings to discuss co-creation opportunities for Digital Currency use cases
• Researching and joining meetings with potential partners to discuss Digital Currency collaboration opportunities
• Monitoring the constantly changing and fast moving world of Digital currencies and providing updates to the Cash team with the latest news, whitepapers etc.
• Providing education sessions on blockchain and digital currencies to the wider global cash team to upskill digital currencies knowledge within the bank
• Leading the co-ordination of regular newsletters on digital currency news regarding what is happening in the market and what the bank is doing
• Developing and maintaining an internal web page and information depository on Digital Currencies
• Contributing and helping to co-ordinate thought leadership whitepapers on Digital Currency topics.
• Organising internal events and participating in external events on Digital Currencies

Key Responsibilities

Processes
• Works with the team to analysis new revenue streams with meaningful returns over the long term
• Contributes to product build, from reduction of unit cost of product to optimization of launch/go-to-market cost for products.
• Contributes to process design work with Operations, Technology and other function partners with the aim of translating process optimization to bottom line cost control with a high degree of reliability.

Risk Management
• Adherence to all Group Policies and relevant legislation covering credit, operational, reputational risk among others.
• Commitment to Group Code of Conduct

Governance
• Specific responsibility for the governance chains relating to new products, regulatory approach, Cash Tech approvals, DCDA Tech Approvals, Compliance, CISO and other production approval boards.
• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Willingness to ‘speak up’ in the event of any realized or perceived breach of group conduct rules or laws by colleagues
• Willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

Key Stakeholders & Partners
• Central Cash Management team & Pillar Leads
• Product Development Teams
• DCDA (DXCE) Delivery Team
• Local Cash Product teams
• Cash Tech Delivery teams
• CFCC, Legal and Operations Risk, COO

Our Ideal Candidate

• 7 plus years of experience of working on blockchain and digital assets (technology/and or applications).
• Experience of working with Fintech companies and payments systems.
• Experience in DLT and related technologies.
• Knowledge in Digital assets & tokenization.
• Ability to work as part of a team and independently.
• Strong co-ordination and organisational skills.
• Creative and innovative mindset open to learning and feedback

Role Specific Technical Competencies

• DLT and related technologies
• Digital assets and tokenization knowledge
• Fintech exposure
• Research, evaluation and prioritization skills
• Communication and presentation
• Payments knowledge
• HCD

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Provide strategic leadership to oversee daily operations
• Develop and execute business strategies that align with the company’s overall goals and vision.
• Establish operational goals and metrics, and drive continuous improvement initiatives across all business areas.
• Develop and manage annual budgets, analyze financial performance, and implement corrective actions where necessary.
• Ensure that key performance indicators (KPIs) for each operational area are met, including profitability, service delivery standards, and customer satisfaction.
• Drive cost-saving initiatives without compromising quality and service excellence.
• Lead, mentor, and develop a diverse team of managers across different operations to ensure high performance and professional growth.
• Foster a culture of collaboration, innovation, and accountability within the teams.
• Build and maintain strong relationships with key clients
• Act as the primary point of contact for external stakeholders, including suppliers, partners, and regulatory bodies.
• Manage contract negotiations and ensure compliance with industry standards, regulations, and service level agreements.
• Monitor industry trends, market conditions, and competitor activities to ensure the company remains competitive and compliant.
• Oversee quality control measures to maintain high service standards across all operations.
• Identify potential risks to business operations and implement proactive strategies to mitigate them.

Job Requirements

• MBA or Degree holder
• 10 years of experience in operations management, with a proven track record of success in leading multi-functional teams.
• Experience in overseeing complex operations in laundry services, bakery operations, business outsourcing services, or kitchen operations, especially in a regulated or high-demand environment (e.g., hospitals, correctional facilities).
• Strong experience in financial management, budgeting, and performance analysis, with a solid understanding of P&L management.
• Knowledge of regulatory requirements and industry standards, particularly within the healthcare, correctional, and food services sectors, is a plus.
• 5 days work at Loyang Way
• Salary depends on experience

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Title: Sales Director

Hybrid

Perm

Key Responsibilities

• Monitor market trends and competitor activities to develop and implement effective sales strategies, driving the growth of data center and telecommunication services in the international market to achieve sales targets.
• Expand new markets and establish strong client relationships within the telecommunications and data center industries.
• Understand client needs, showcase service capabilities, and deliver tailored integrated solutions to create benchmark projects that enhance market reputation and client satisfaction.
• Strengthen internal collaboration to improve project delivery and ensure smooth execution.

Requirements

• Bachelor’s degree or higher, with at least 10 years of experience in Energy/Power solutions for data centres.
• Over five years of international sales experience in the data center or power communication industry.
• Good network within the industry.
• Strong communication, negotiation, and sales skills, with the ability to independently achieve sales goals.
• Excellent team collaboration skills and the ability to work effectively across departments.
• Strong market analysis and business development capabilities, with a keen sense of market trends.
• Proficiency in English and Mandarin, familiarity with technical terminology for the power and telecommunications industries. Additional knowledge of Southeast Asian languages is a plus.

(EA:20C0196)

R22108971

Responsibilities:

* Assesses project feasibility, productivity and ROI ensuring the risks and assumptions are well defined, communicated and proactively managed.

* Provides valuable analysis and project design proposals to business owners and site senior management.

* Establishes and maintains overview of project finances to achieve maximum value for money.

* Ensures engagement reviews and quality assurance procedures take place for all practice engagements by enforcing standard policies and procedures.

* Reviews status reports of Project Managers and Senior Managers and addresses issues as appropriate, lending expertise to internal teams and task forces.

* Prepares bid proposal (both technically and commercially) for major projects (local & overseas), and provide guidance to local projects to a group of project managers & senior managers for bid proposals, and clarifications. Manages the negotiation of contract pricing when necessary.

* Maintains lasting client relations, delivering superior solutions by communicating effectively with them to identify needs, evaluate alternative business solutions and strategies, and explore future business opportunities.

* Works closely with project management team to continually define ways to increase client satisfaction and deepen client relationships.

* Sets and manages departmental budget ensuring spending within approved limit and company policy, and submits timely & accurate periodic financial report for management review.

* Contributes towards the development of risk management procedures, processes, policies, and practices.

* Ensures compliance of the company’s SOPs, Quality, HSE policies, and code of business ethics to eliminate non-conformance and re-works.

Requirements :

* Degree or MBA in any relevant Engineering discipline

* 15 years of related experience, with extensive knowledge in project management, preferably in the clean energy industry.

* Extensive experience managing large-scale clean energy projects

Our Financial Institutions (FI) Bankers are responsible for the strategic coverage of large banks, broker dealers and non-bank financial institution clients. They use their deep industry expertise to develop and execute the client account plans, across the entire client lifecycle. We’re looking for people with a client-first mindset to deliver appropriate products and services for our clients, and are confident working with diverse teams across markets, cultures and languages.

About our Banking and Coverage team

• Our Banking and Coverage team owns and leads the management and development of our Client Relationships globally. They work across our global network with product partners to deliver working capital, financing, trade, cash, and market solutions for our clients. The solutions include varied products and services, from sustainable trade finance to credit derivatives, to mergers and acquisitions advisory.

About Corporate & Investment Banking (CIB)

• For more than 170 years we’ve support clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors.

Job Summary :

Financial Technology (“FinTech”) entities offer several products and services by leveraging advancements in mobile and computing technology and providing consumers greater access to financial services and wider choice of financial products. The Global FinTech segment is a key growth sector and focus of the bank and is as one of the fastest growing sub-segment within Corporate and Institutional Banking (CIB) the team is expanding.

This role is to assume all the Relationship Management responsibilities for the Fintech client segment in Standard Chartered Financial Institutions segment within the CIB group based in Singapore. The role is to support the growing portfolio of inbound clients from the wider SCB network and to support areas relating to origination and business development for Fintech client relationships within Singapore and the region.

• The Singapore Fintech Team as part of the wider Banks & Brokers Dealers is looking for a Director to join us as a pivotal member for the growth of the Singapore and global Fintech portfolio.
• Working in the role will be required to have the ability of strong communication skills, client origination skills, and the understanding of the relevant products and the specific knowledge and experience in identifying and managing all Risks related pertaining to the Fintech sector clients. – (i) On-boarding, (ii) Financial Crime, (iii) Regulatory, (iv) Transactional, (v) Operational, (vi) Credit and (vii) Reputational
• The successful candidate will be expected to support origination of client relationships in Singapore and. support the inbound names from other key SCB locations such as the US and UK.
• To support in the management of cross-sell opportunities with the existing clients within the Singapore Fintech portfolio.
• Candidate will be required to maintain a well-informed and forward-looking view of the client business, stay current on all aspects of the assigned portfolio, including industry trends within Fintech and digital assets.
• Prepare and present on-boarding memos, credit discussion memos and client pitch books. Lead client engagement and due diligence meetings to support these outcomes across the product segments.
• Maintain a strong working relationship with Product, Financial Credit Risk, Legal and Compliance and other key stakeholders.

Responsibilities

Strategy*

• The strategy is to focus on Fintech clients offering products and services such as Stored Value Card providers, Mobile/Digital Wallet Providers, Payment Service Providers, Third Party Payment Providers, Paytech and digital asset companies.
• Work with other FinTech RM and product teams to formulate country and regional direct client strategy and support SCB group stakeholders in line with the bank’s corporate plan towards Fintech.

Business*

• Engage key stakeholders from the client side to improve the quality of dialogue and achieve trusted advisor status through proactive consistent coverage. Anticipate clients’ needs and provide strategic advice, alongside the relevant product and industry partners to support their growth.
• Work to share and distribute industry and product knowledge to ensure continually developed personally and within the wider Fintech team.
• Stay abreast with industry developments and the regulatory environment that affect our client’s agenda and strategy.

Processes*

Proactively manage the designated client portfolio to ensure:

• Close ties key stakeholders e.g. Transaction Banking, Financial Markets, Risk, Service Delivery, etc.
• Ensure client risks are appropriately identified and managed.
• Ensure to maintain being suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible.
• Key regulatory risks and concerns are raised into the governance framework throughout the Fintech/NPM & FI team.
• All sales disciplines are adhered in accordance with CIB/GB standards i.e. Account Planning, Call Reports, Deal Pipeline Management.

Risk Management*

• Take the initiative regarding regulatory, reputational risks and building one’s overall understanding of them and how they can relate to the associated risks from the client segment
• Ensure that key regulatory risks and concerns are raised into the governance framework and globally through your people leader and FI matrix as first line of defence.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Governance*

• Responsible for supporting the effectiveness of the Group’s arrangements to deliver strong governance, oversight, and controls in the Fintech business and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct*

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• To perform and carry out the responsibilities achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]*
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders*

Internal:

• Engage with Global members of the Fintech team and alongside product partners within the country, region and globally to ensure the breadth and depth of client coverage is maintained.
• Engage with all areas of the integrated middle office team on relevant client account management activities.
• Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

External:

• Designated point of contact with Fintech clients, acting as a trusted advisor/value added partner to clients.
• Peers in the Fintech/NPM segment.

Other Responsibilities*

Embed Here for good and Group’s brand and values in the Singapore / CCIB / FI-BBD team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal candidate

• Fintech RM certified - this can be done at any stage (before or after being hired).
• Knowledge and understanding of Fintech, and the Digital Asset sector and regulatory environment
• 5 years’ experience in Fintech and or financial institution client relationship, cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Ability to mobilize internal networks and resource to support client onboarding and opportunities
• Goal oriented with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills
• Ability to manage multiple priorities concurrently and coordinate follow-up

Role Specific Technical Competencies

• Effective Communication
• Knowledge of clients and products
• Relationship Management
• Regulatory Environment - Financial Services
• Financial and Compliance Risk for financial Institutions

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is one of the local leading player in sports industry. Due to their current expansion plan, they are looking for FP&A Director to join their team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of FP&A Director:

• Partner with cross-functional teams to support business goals and optimize resource use.
• Identify operational improvement opportunities and recommend strategies to enhance profitability and efficiency.
• Lead cost management and productivity initiatives for sustainable growth.
• Deliver financial insights to inform long-term decisions and manage financial risks.
• Ensure effective internal controls and coordinate with outsourced auditors.
• Oversee treasury functions, including bank balance monitoring and risk minimization, while maintaining strong banking relationships.
• Strengthen the organization’s financial management capabilities.
• Provide support for ad hoc projects as needed.

Requirements:

• Min Degree in Accounting/Finance
• Min 10 years' financial management / business controlling experience
• Strong knowledge in financial modelling and performance analysis techniques
• Strong analytical and problem-solving skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

JOB SUMMARY

Responsible to lead and drive the refinement of PvB client statements globally. You will be engaging front to back stakeholder throughout the process/initiative to communicate changes effectively and gather feedback, ensuring the refinement initiative are executed seamlessly. You will also ensure compliance with external regulatory requirements, internal control standards and group compliance policy in the locations during various rollout/implementation. Part of the role is to manage governance and supervision of client reporting including customised report, reference letter, etc. You will have to work with respective stakeholders to maintain comprehensive and up-to-date documentation of defined client reporting processes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the SGHK Private Banking to achieve the outcomes set out in the Bank’s Conduct Principles:
  • Fair Outcomes for Clients
  • Effective Financial Markets
  • Financial Crime Compliance
  • The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and Group’s brand and values in SGHK Private Banking
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• The successful candidate will be client and outcome-focused with a practical orientation to developing and maintaining an innovative mindset, and have a style that fosters teamwork and collaboration with all types of stakeholders and partners. Candidates should have excellent written and oral communication skills, strong interpersonal skills, great attention to detail, as well as a passion for improving experiences.
• Degree qualified with 8 years of experience in the banking industry
• Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
• Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions
• Product knowledge is preferred
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal key stakeholders
• Excellent written and verbal communication skills
• Proficiency in MS Excel, PowerPoint and Word is a must

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• Products and Processes
• Strategy and Business Model (SIF)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With good experience dealing with government agencies is preferred.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Job Summary

The Sales Business Risk Manager directs and oversees front to back risks for the Sales Processes within Transaction Banking (TB) Sales. Manage all TB Sales risk universe; not limiting to Cash Sales risks; Cash Mis-selling & Cash Pricing and Trade Sales Risks; Conflicts of interest, Misuse of Sensitive or MNPI, Trade Mis-selling, Trade Pricing and Client Pricing Communications.
Reporting to the Head of Sales Performance Management (SPM), this role manages all Sales related risks globally. The incumbent will focus on the end-to-end Cash and Trade Sales processes risk controls, reporting, governance and supervision. The primary requirements of the role will be to:

• Act as the voice, eyes and ears of the Global Heads of TB Corporate and FI Sales, for all matters related to Risk for Cash and Trade Sales processes.
• Co-ordinate and effectively communicate the implementation of new developments, regulatory initiatives and policy roll outs to impacted Sales teams and Sales processes globally.
• Effectively manage the entire Risk Management agenda for TB Sales globally, along with ensuring targeted Front to Back peer reviews, and the proactive peer review and audit findings
• Coordinate with key stakeholders centrally, regionally and in countries to increase transparency and share key learnings and best practice. Represent TB Corporate and FI Sales in relevant risk forums and discussions.
• Ensure risks in country/region addendums and assessed, escalated, remediated and accepted at appropriate levels.
• Ensure all non-standard activities, dispensations and deviations to standards are risk assessed before they are taken on board.
• Ensure root cause reviews are completed for risk events as per policy timelines and are of superior quality. Actions are tracked and taken to closure. Monitoring shared in TB Sales management global and/or regional forums.
• Drive and manage / participate in the Transaction Banking Global Risk Forum. Provide strategic advice to the forums, committees and respective chairperson to reflect accurate view of market and current position. Ensure absolute adherence to country/region BAU and deadlines, and effective business escalation from risk forums to Group refinement committees.
• Develop control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards. Ensure comprehensive business plans and risk mitigating measures are implemented in country/region, which are cost-effective and scalable.
• Comply with, and cascade, implementation and oversight of TB’s Conduct and Supervision agendas amongst Sales teams globally, ensuring timely and effective delivery against both in line with TB and Sales Scorecard targets towards an enhanced culture of good Conduct
• Oversee the effective design and execution of controls within the country/region, including identification of gaps and remediation of issues, elevating residual risk where appropriate
• Work with SPM team members and TB Risk teams to drive hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
• Ensure full focus within Sales teams globally towards compliance with requirements under the Information and Cyber Security Risk Type Framework, in line with Group standards, escalating issues to Group Corporate and FI Sales, where required
• Own the end-to-end implementation of the operational risk framework, standards and policies for the Sales processes globally.

Responsibilities

• Responsible for ensuring that there is a framework in place for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for TB Sales globally. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the ‘go-to’ person for the business with regards to the escalation of all operational risk-related incidents/queries/events that arise within the country/region.
• Support TB Sales Heads within the country/region in developing high levels of front to back risk awareness and ownership across the business. Provide structured guidance towards improving MCA ratings in the country/region and drive first line ownership of risk.
• Identify opportunities to improve the effectiveness of the Sales Processes Risk function within the country/region, including the proactive management of control-check hubbing, and driving the ongoing ORF rollouts and the rationalization of existing checks for Sales automation. Additionally, drive and support best practice and create efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of TB Group Management Forum packs, issue identification, etc
• Ensure implementation of, and timely delivery against, TB’s ongoing Conduct Plan within TB Sales, working with local/regional business and CFCC and with the Group Cash and Trade Product and TB Risk Heads to ensure alignment and best practice sharing with other businesses.
• Manage the front to back peer review process and prioritization for Sales in country/region. Ensure and conduct the appropriate level of peer review, audit and risk event ripples in country/region to support development of best practice awareness, including, where appropriate to TB teams outside of Sales via the Head of SPM.
• Engage effectively with Group TB OR, Compliance, FCC, and Business and TB Sales Heads to share and drive strategic and governance insights related to risk management. Be the local owner of risk, conduct and supervision communications for TB Sales.
• For Non-hubbed markets: Be Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs). With the process owner ensure sign off on all new and amendments to existing CST’s and that same are tabled at TB Corporate and FI Sales Management and other governance forums. For Hubbed markets, ensure timely execution of CSTs and other control monitors, assess the CST results through constant engagement with GBS team.
• Conduct regular dialogue with TB’s audit teams to better understand their focus and view of risk issues relevant to Sales. Work with country/region Risk teams and Corporate and FI Sales Heads to avoid audit fails and improve results.
• Provide inputs to the Global Head of TB Corporate and FI Sales, Head of SPM and refinement forums, QPR’s (if applicable) related to risk in the country/region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Sales in the country/region.
• Own the rollout of relevant Group policies across Sales in the country/region. Interact with policy and process owners, as well as relevant business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
• Oversee the management of Risk Events in the country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Risk root Cause Reports for the country. Tightly govern delivery of all remedial actions to plan
• Within the team/s, challenge processes, procedures and policy where there is a more effective way of doing things.
• Ensure timely closure of action items and early warnings to manage delays.
• Ensure Third Party risks are managed for Cash and Trade Sales Processes.

Loss reporting and investigation

• Support TB Corporate and FI Sales Heads in minimizing operational risks and losses and ensure material operational losses are investigated to prevent recurrence as per group policy.
• Responsible for recording operational errors that occur within business that result in financial losses, gains, near misses, reputational damage or danger to people or our reputation. Ensure that significant operational losses are escalated with appropriate root cause analysis completed.

People and Talent:

• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the TB Sales teams and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Employ, engage and retain high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
• Review Corporate and FI Sales team structure and capacity plans from a risk angle, in accordance with change in business structure and demand.

Regulatory & Business conduct:

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
• Proactive in seeking regular assurance that the Country and Regional R&C teams are performing to an acceptable risk and control standard as per the defined Enterprise Risk Management Framework.
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.
• Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Other Responsibilities

• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Key Stakeholders

• Global Heads of TB Corporate and FI Sales
• Regional/Country Corporate and FI Sales Heads
• Cluster/Country TB Heads
• Group, Cash and Trade COO
• TB R&C Head

Our Ideal Candidate

• 8 years of relevant work experience in a sales / risk role, preferably in financial services sector
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious, and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking

Contributes to:

• Effective governance
• Risk escalation and awareness
• Effective Quality
• Effective Training
• Effective Communication

Role Specific Technical Competencies

• Business Facilitation
• Manage Change
• Management of Frontline Risk
• Business Governance & Support
• Strategy & Business Model
• Service Delivery & Operations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Competitive salary and performance-based bonuses
• Opportunity to drive modernization of the procurement function

About Our Client

They are a leading brand in the retail industry and the role will report directly to the CEO with great opportunity to be involved with the modernization of the business. In this pivotal leadership role, you will collaborate with cross-functional teams, foster supplier partnerships and build a resilient supply chain that aligns with long-term business goals.

Job Description

• Develop and execute procurement strategies that optimize cost savings, maintain quality and ensure timely delivery while supporting sustainability and ethical sourcing.
• Oversee procurement operations for Singapore, ensuring compliance with trade regulations and mitigating supply chain risks.
• Foster strong partnerships with suppliers, evaluate performance and address issues proactively to ensure reliability and innovation.
• Ensure all procurement activities adhere to legal, regulatory, and ethical standards while maintaining transparency and thorough record-keeping.
• Build and lead a high-performing procurement team, promoting collaboration, innovation, and continuous skill development.
• Manage procurement budgets, forecast demand, and monitor KPIs to drive efficiency and identify opportunities for improvement.

The Successful Applicant

• Minimum 10 years in procurement or multi category management with at least 5 years in a senior leadership role
• Deep experience in retail industry (non-food related) is a pre-requisite
• Proven expertise in managing international procurement operations and supplier relationships.
• Able to work independently and lead the team on e-commerce campaigns.
• Opportunity to drive modernization of the procurement function
• Demonstrated success in contract negotiation, risk management and supplier performance evaluation.
• Strong budgeting and financial management skills.
• Creative mind and resourceful to procure trendy items to boost the business.
• Excellent verbal/ written communication skills with solid negotiation skills
• Proactive, dynamic and capable of thriving in a fast-paced, results-driven environment.
• A collaborative team player with a customer-oriented mindset.

What's on Offer

This is a unique opportunity to play a critical role in an organization that values innovation, collaboration and growth ambitions. Be part of a team where your expertise will directly impact our growth and competitive edge in the market.

Contact

Shangari Manoharan (Lic No: R21101201/ EA no: 18S9099)

Quote job ref

JN-012025-6634161

Phone number

+65 6643 9733

Michael Page International Pte Ltd | Registration No. 199804751N

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

Job Purpose

Reporting to the Director, Global Security – Supply Chain Integrity, the Associate Director, Supply Chain Security is responsible for leading the China/Japan/Asia-PacificRegion implementation and execution of strategic and tactical operations intended to ensure the end-to-end efficient and secure movement of COMPANY products and materials, provide effective supply chain security risk management, and promote engagement and awareness of associated security matters.

The focus of this work is on protecting patient safety through securing the supply chain against illicit actions, product diversion, theft, terrorism, and unauthorized activities that threaten product integrity including compromises of confidential and proprietary supply chain information.

The position will be the primary regional liaison for internal and external interactions associated with supply chain security matters. The successful candidate must have a proven capability to excel in a collaborative, diverse, complex, resource-constrained environment and be able to drive decision-making processes that involve multiple constituencies and constraints.

Primary Responsibilities

Leading the Regional execution of COMPANY’s global Supply Chain Security Strategy, including tactical operations designed to protect COMPANY’s supply chain from threats and acts of theft, product diversion, tampering, terrorism, illicit activities, and unauthorized access via effective security measures, analysis, expert consultation, and investigations leading to meaningful root cause determinations, corrective actions, compliance, and law enforcement outcomes. Following are the areas of focus:

Security Risk Management

· Implement and manage regional execution of a proactive Supply Chain Security strategy focused on incident prevention through intelligence-based risk mitigation

· Manage regional execution of a security risk assessment regime to proactively and periodically monitor and measure internal operations and external business partner security performance against established criteria

· Manage regional execution of initiatives to identify and enhance protection of supply chain operations and products categorized as “high value”

· Measure and report supply chain security performance in collaboration with designated Regional Security leads

· Study and assess implementation of technology and innovative solutions to mitigate supply chain security risk

· Manage and/or support matrixed cross functional response to Supply Chain Security events

· Coordinate and/or support matrixed Regional Security personnel in investigations for supply chain security matters

· Manage and/or support matrixed supply chain risk intelligence gathering and monitor efforts of emerging threats to global supply chain security as well as related country/region specific regulations

· Manage the flow of communications related to Regional supply chain security and disseminate relevant information within Global Security and the Company

Policy and Standards

· Support the development and manage execution of supply chain security policies and minimum standards

· Manage regional execution and compliance with established government trade security programs such as CTPAT, AEO, PIP, and similar country-based initiatives in which COMPANY participates

· Develop and maintain regional proactive supply chain security guidance and subject matter material to communicate established policies, standards, and best practices

Engagement and Awareness

· Cultivate and maintain relationships that support internal and external engagement and awareness for supply chain security matters at COMPANY

· Serve as Regional point of contact for Global Security to the COMPANY Controlled Substance Compliance program, providing Security support to Compliance initiatives associated with the manufacturing and distribution of Scheduled Medicines and Controlled Substances.

· Foster and maintain internal cross-functional relationships in support of Procurement, Manufacturing, Distribution & Logistics, Transportation, Supply Chain Management, Finance, and Insurance & Risk, IT and other functions as needed

· Support the development and delivery of global Supply Chain Security training materials and proactive awareness information as needed

· Participate in and liaise with professional associations specializing in pharmaceutical crime, supply chain security, and security risk management

· Maintain a network of knowledgeable and influential persons in government, law enforcement, security, intelligence, and internal functions to serve as resources, collaborators and partners related to supply chain security matters

· Serve as the cross-functional single point of contact for matters related to Supply Chain Security within the Region and externally as needed

· Ensure communication and oversight of key milestones and deliverables to support supply chain security strategic efforts

People Management

· Develop and maintain oversight of contract business partner resources in support of the Supply Chain Security strategic and tactical needs

Financial Management

· Manage operational expenditures to align with Corporate and Regional business activities and requirements providing strong financial stewardship assuring spend is focused on supporting the mission and does not exceed approved authorized levels

Domestic and international travel is required

WHAT YOU MUST HAVE

• Minimum Bachelor’s degree
• Minimum 5 years’ professional security experience preferably within the pharmaceutical industry
• General understanding of pharmaceutical operations and related supply chains including regulatory security requirements and security plans
• Understanding of supply chain operations, logistics, warehousing, distribution, all modes of transportation, and freight forwarding
• Experienced leading and conducting investigations including supporting and generating case reports for criminal and civil enforcement actions
• Knowledge of physical security principles and security risk assessment methodologies
• Working understanding of industry best and recommended supply chain security practices
• Excellent verbal and written communication skills
• Proficient use of MS Office software and presentation tools
• Demonstrated experience interacting with and preparing briefing materials and reports for senior COMPANY management and government officials as necessary
• Must be innovative and work independently with an aggressive workload in a high performing environment
• Ability to work in a matrixed environment with exceptional levels of collaboration, clarity and honesty in dealing with peers, team members and all others in a flat and nimble organization
• Ability to champion new ideas or positions to meet key goals and initiatives
• Strong commitment to patient safety and compliance requirements
• Must possess and demonstrate strong leadership, communication and analytical skills.
• Understanding of risk intelligence and security risk management methodologies

Skills/Knowledge Preferred

• Professional security certification (i.e. CPP, CFE, etc.)

What we look for …

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

HR Business Partnering (Assistant Director)

The Assistant Director will lead a team of HR business partners, working closely with senior leadership to align strategic and tactical HR initiatives with organizational goals. The role will focus on providing people-focused insights for new initiatives and practical HR solutions for day-to-day operations while supporting long-term objectives.

Key Responsibilities:

• Oversee the efficient and professional delivery of HR plans, programs, and services in collaboration with Centres of Excellence and Shared Services.
• Build strong, trusted relationships with stakeholders, offering tailored HR solutions to meet business needs.
• Advise on HR policies, employment legislation, performance management, recruitment, and reward strategies.
• Drive employee engagement, enhance workplace morale, and increase productivity and retention.
• Strengthen the talent pipeline, supporting performance and talent reviews and engagement surveys.
• Collaborate with business units to understand recruitment needs and plan long-term resource strategies.
• Offer guidance on industrial relations, employee grievances, and conduct matters.
• Lead and participate in HR projects, events, and committees as needed.
• Coach and support leaders in team development, decision-making, and leadership practices.

Qualifications:

• Bachelor’s degree from a recognized university.
• At least 12 years of HR experience, with 5 years in leadership roles.
• Strong business acumen with the ability to analyze issues and implement effective solutions.
• Excellent influencing, collaboration, and communication skills.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

JOB SUMMARY

• Transaction Banking Group Product Management is hiring a Director, Domestic Payables who will have an exciting opportunity to direct and influence the development of our domestic payment product roadmap to build innovative payments solutions for our corporate and institutional clients across the bank’s footprint.
• Your priorities will span real time payments, automated clearing house systems, request for payment as well as value add services in fraud prevention, risk and governance services. You will also be leading partnership initiatives within the bank and externally within the financial eco-system with regulators, processors, service providers, etc.

RESPONSIBILITIES

Strategy

• Lead and influence delivery of domestic payables strategy and value proposition, specifically in the areas of consulting, competitor analysis, process design, governance, and control.

Business

• Develop commercialisation and go-to-market material to support internal and external training, marketing and business development opportunities.
• Identify opportunities within the domestic payables proposition and jointly develop such opportunities into viable client value propositions that will drive value for clients in the money movement space.
• Work independently and in support of payments and cash management leadership to manage change within Standard Chartered, ensuring synchronisation of efforts across multiple stakeholders across Transaction Banking, Digital Channels, IT, Operations, Risk and Control.

Processes

• Work with internal and external stakeholder to drive positive change towards the delivery of a sustainable commercial card proposition with the objectives of minimising cost to serve, and delivery of a competitive client and cardholder experience.

Risk Management

• Lead change management by coordinating risk and governance efforts in the areas of product governance processes, risk approval committees

Governance

• Ensure adherence to all governance policies and framework in all aspects of deliverables.
• Complete all required governance and regulatory obligation and training where applicable

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CCIB Coverage and Sales
• Central Cash Management team & Pillar Leads
• Product Development Teams
• Trade Working Capital and Trade Open Account Teams (Supply Chain Finance)
• DCDA Management Team
• Local Cash Product teams
• CFCC, Legal and Operations Risk, COO

Our Ideal Candidate

• 7 years of payment related experience in either product management, sales or implementation roles
• Good understanding of cash management, experience working across multiple markets
• A degree holder, preferably in Economics, Finance, Business or Marketing
• Strong project management skills, including high attention to detail and facilitation experience
• Strong experience of working collaboratively and independently
• Proactive and independent in developing solutions to issues and challenges
• Strong business writing skills, communication and presentation skills
• Strong stakeholder management, negotiation and interpersonal skills

Role Specific Technical Competencies

• Business Markets
• Business Performance Management
• Customer Behavior and Preferences
• Knowledge of Product line
• Marketing Strategy and Positioning

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsbilities

• Strategic HR Leadership: Develop and implement HR strategies aligned with business goals, overseeing recruitment, employee relations, performance management, and compliance across the region.
• HR Team Management: Lead and inspire the HR team to deliver on organizational priorities.
• Talent Acquisition: Design recruitment strategies to attract top talent and implement retention initiatives to reduce turnover.
• Employee Development: Drive leadership development, succession planning, and training programs to enhance employee skills and career growth.
• Employee Engagement: Foster a positive, inclusive work environment, championing diversity, equity, and inclusion initiatives.
• HR Operations: Manage payroll, benefits, and HR systems to ensure operational efficiency and compliance.
• Change Management: Lead change initiatives, ensuring smooth transitions and maintaining employee engagement during organizational changes.
• Compliance and Risk Management: Ensure compliance with local labor laws and proactively manage HR-related risks.
• HR Analytics: Utilize data to inform decisions, track progress, and provide insights to leadership through reports and dashboards.
• Business Partnership: Build strong relationships with leadership to align HR initiatives with organizational objectives and support business growth.

Requirements
• Bachelor in Human Resource Management or equivalent
• 7 - 10 years of human resource working experience in commodities industry
• Prior working experience in leading a team

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Managing directors have wide-ranging responsibilities that span overseeing daily operations, directing resources efficiently, monitoring performance, leading employees and executing strategies for growth

A managing director is a high-level executive responsible for leading and overseeing the overall operations and business strategy of an organization. Managing directors wield significant decision-making authority, serving as the bridge between the company's board of directors, shareholders, and the executive team

Responsbilities

• Strategic HR Leadership: Develop and implement HR strategies aligned with business goals, overseeing recruitment, employee relations, performance management, and compliance across the region.
• HR Team Management: Lead and inspire the HR team to deliver on organizational priorities.
• Talent Acquisition: Design recruitment strategies to attract top talent and implement retention initiatives to reduce turnover.
• Employee Development: Drive leadership development, succession planning, and training programs to enhance employee skills and career growth.
• Employee Engagement: Foster a positive, inclusive work environment, championing diversity, equity, and inclusion initiatives.
• HR Operations: Manage payroll, benefits, and HR systems to ensure operational efficiency and compliance.
• Change Management: Lead change initiatives, ensuring smooth transitions and maintaining employee engagement during organizational changes.
• Compliance and Risk Management: Ensure compliance with local labor laws and proactively manage HR-related risks.
• HR Analytics: Utilize data to inform decisions, track progress, and provide insights to leadership through reports and dashboards.
• Business Partnership: Build strong relationships with leadership to align HR initiatives with organizational objectives and support business growth.

Requirements
• Bachelor in Human Resource Management or equivalent
• 7 - 10 years of human resource working experience in commodities industry
• Prior working experience in leading a team

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Highlights

• Comm + AWS + Quarterly Bonus
• Retail hours
• Art piece/ Highend/ Luxury

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Ensures the stock model, according to the guidelines set by the Company and carry out inventories according to the established periodicity.
• Collaborate into achieving the sales target.
• Good housekeeping of stores.
• Monthly stock take

Requirements:

• “O” level
• Min 2 years in retail industries

HOW TO APPLY:

Interested applicants, please email to vivian@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

RESPONSIBILITIES

Job Purpose

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
• Implementation and oversight of the below individual responsibilities:
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target
• Agreed service standards to customers
• Operation control and sales compliance

Strategy

• Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.

Our Ideal Candidate

• Finance related fields studies relating to financial planning, portfolio reviews, asset allocations.
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• CMFAS Exams
• Experience in Managing North Asia Market
• Good understanding and command of Mandarin as the incumbent will be supporting North Asia market
• 7 years of experience in Banking.

Role Specific Technical competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Region Specific Mandarin Language Expertise
• Region Specific North Asia Client Networks & Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Oversee always-on digital campaigns (paid & organic) for lead generation, working with strategic marketing, brand teams, and agencies to execute and optimize campaigns.
• Monitor campaign performance using analytics tools, identifying insights to improve lead generation and digital consumer experiences.
• Support the development of standard operating procedures for managing digital platforms.
• Manage dashboards and reporting
• Oversee monthly SEO/ASO and CRO activities with the webmaster, enhancing efforts in collaboration with content and customer experience teams.
• Partner with CRM teams to develop lead nurture journeys and optimize lead management, marketing automation, and system integrations.
• Implement Ad/Mar Tech tools to enhance media buying, content strategies, and overall optimization.
• Serve as a backup for CMS management when needed.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

JOB SUMMARY

• This role could be based in Singapore, Australia and UK. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• The WRB Global Digital Sales team’s objective is to partner with country, product, and technology stakeholders to create programs, content and experiences that will support acquisition and engagement of prospects and customers through SC’s Digital Assets. With a customer centric approach, the team is focused on delivering on the customer intent through its acquisition and deepening strategies while driving profitable acquisitions for the business.

Personalization Manager

• As Lead, you will be responsible for helping our customers discover all Bank products, offers and services by leveraging personalization to recommend the right product through the right channels at the right time. Your objective is to create meaningful and memorable experiences for customer by offering most relevant product or service to customers and ultimately drive conversions. You will review the existing personalization strategy and identify areas of optimization. You will then establish the personalization playbook and propagate best practices to be adopted across markets. You are expected to lead the personalization strategy for SC’s Digital Assets with a good understanding of customer segmentation, data availability, PEGA and offer / treatment approaches that will enhance the engagement levels of our existing customers.

RESPONSIBILITIES

Strategy

• Shaping the overall personalization strategy, defining, and prioritising key requirements with the Martech and business teams and working with the markets to ensure that their plans are integrated.
• Review existing personalization strategy and identify areas of optimization.

Business

• Measuring the success of campaigns so as to understand the impact of personalization and data-driven decisions
• Establish personalization playbook and propagate best practices to be adopted across markets.
• Partner with Retail and Country Analytics team as well as the Martech team to understand customer behaviors, data signals as well as their channel preferences so as to define the recommendation engine’s optimization approach .
• Drive new initiatives for cross-selling and upselling based on segment-level behaviour and preferences. Assess and refine business value and customer value of new initiatives through partnership with Martech partners and Retail Analytics.

Processes

• Develop a deep understanding of PEGA Real-Time Interaction Management (RTIM) and Adobe Customer Data Platform (CDP) to effectively leverage these tools in optimizing digital client journeys.
• Design and implement strategies to present the Next Best Action to customers, enhancing engagement and sales conversion across channels.
• Continuously analyze and refine personalization tactics by utilizing insights from PEGA RTIM, Adobe CDP and other signals from the major platforms driving data-driven decision-making to drive higher conversion and sales .

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Country Digital Sales and Marketing Teams
• Digital Sales and Marketing
• Group Retail Analytics
• Legal and Compliance
• Group DSM Hive

Other Responsibilities

• Embed Here for good and Group’s brand and values in WRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Bachelor’s degree in Marketing, Communications, Journalism or a related field. Master’s degree preferred.
• 10 plus years’ experience in Martech/ personalization roles and proven experience in personalization leadership roles, preferably in Wealth, Banking or Financial Services industry
• In-depth knowledge on personalization/ martech techniques and hands on experience in executing personalization campaigns in banking / retail / e-commerce industry.
• Strong analytical skills and data-driven mindset to drive results-oriented decisions.
• Good project management skills with an ability to plan, execute, and oversee initiatives to ensure timely completion within budget, and meeting specified interaction goals.
• Strong understanding of Personalization/ Martech strategies and best practices
• Excellent writing, editing and proof reading skills
• Experience with personalization system and tools like PEGA.
• Strong leadership and team management skills
• Excellent communication and interpersonal skills

Key Competencies:

• Strategic Thinking | Personalization Expertise | Customer Focus | Martech Strategy | Analytical Skills | Leadership and Team Management | Project Management
• The ideal candidate possesses a strong product management background, experience in e-commerce or fintech, and proficiency in data analysis and personalization technologies. Experience in RTIM PEGA and Adobe Campaign Management tools is a Plus.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Business – Strategy & Business Model (SIF)
• Business – Market Knowledge (SIF)
• Business – Products & Processes
• Business – Manage Change
• Financial – Balance Sheet Management
• Retail Products – CASA & Credit Cards
• Retail Products – Mortgage and Personal Lending
• Retail Products – Payments
• Retail Products – Channel Strategy
• Brand – Marketing Strategies and Channels.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Duration: 5 months Contract

Location: Macpherson

Working Hours: 830am to 6pm (Mon-Fri)

Key Responsibilities:

• Monitor and manage the daily operations of digital platforms, including websites, apps, and internal tools, ensuring their performance and availability.
• Provide technical support and troubleshoot issues related to digital tools and platforms. Collaborate with IT or external vendors to resolve complex issues.
• Identify and implement improvements in digital workflows and processes to increase efficiency and reduce downtime.
• Handle data entry, extraction, and analysis tasks to support digital operations. Ensure data integrity and accuracy across all platforms.
• Liaise with internal teams to ensure digital operations align with overall business objectives.
• Maintain and update operational documentation, including SOPs, process maps, and troubleshooting guides.
• Generate regular reports on digital platform performance, issues, and improvements. Provide insights and recommendations to senior management.
• Other ad hoc duties assigned

Requirement

• Minimum Diploma/ Degree in Information Technology, Computer Science, Digital Media, or a related field is preferred.
• Prior experience in digital tools, operations, IT support, or a related field is an added advantage.
• Proficiency in digital platforms, content management systems (CMS), and formula builders. Familiarity with cloud services and APIs is a plus.
• Experience with data analysis tools (e.g., Excel, SQL) is advantageous.

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Digital Content Creator cum Marketing Executive (1 Year Contract - Renewable)

• Working Days: 5.5 Alternate Saturday 9am-6pm / 9am-3pm
• Salary: $2500 - $3,000
• Lunch Meal & Tea Break Meal Provided
• Location: Upper Thomson / Bishan

Requirements:

• Diploma in Marketing, Multimedia, Graphic Design background.
• Keen to work in high end automobile industry and comfortable with 5.5 days alternate Saturday.
• 1 year contract, renewable based on project's progress.

Job Scopes

• Search engine optimization
• Increase Likes, Followers, New Leads / Customers
• Build, Improve Company's brand awareness/ Online presence on social platforms and websites (such as: Facebook, Instagram, TikTok, YouTube, Email Blast, corporate's rewards apps etc.)
• Engagement with customers, plan and launch social media campaigns.
• Photography, Videography, Design, Writing, Editing & Uploading of contents on social media platform (at least 20 posts include 4 TikTok videos per month)
• Plan, create, design & implement marketing promotions, campaigns and brand strategy.
• Track marketing campaign results and analyze customer's engagement data.
• Identify trends and needs through customer interactions.

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279