ROLE OVERVIEW

The Membership and Partnership Director Mandala Club Singapore, is responsible for curating and engaging a world-class community, first-class programming, and cultural content that ensures Mandala Club remains the community of choice for the region’s most dynamic and engaged individuals. Membership, partnership, and Sales verticals report directly to this role.

You oversee Membership and Partnerships. As a leader, you bring to life the Mandala Way and express our values through everything you do, creating a high-performance culture.

You will form and manage a team to take ownership of membership acquisition, engagement, curation, and retention and oversee all cultural programming and content in collaboration with the Head of Marketing. The network’s membership community and cultural programming provide the principal driver of membership desirability.

You will work closely with the Head of Marketing to ensure that content is amplified to drive membership desirability so that members remain highly engaged in all forms of content. You are an arbiter of taste, trends, and—where required—restraint and cultural nuance. You make decisions with sensitivity to bigger-picture impacts.

You are an inspiring leader with a spring in your step, a glint in your eye, and a fire in your belly that has come to define everything that we, as a Club and community, have become known for. You are not afraid to put yourself in the heart of the action, standing shoulder to shoulder with teams and members in support of dynamic connections and content.

KEY OBJECTIVES & DELIVERABLES

TEAM LEADERSHIP AND MANAGEMENT

• Lead and manage the membership and partnerships team, fostering collaboration to drive membership acquisition, engagement, and retention.
• Analyze and structure the department to optimize workload and efficiency.
• Set clear KPIs, conduct regular check-ins, and provide robust career planning for team members.
• Cultivate a balance between commercially profitable initiatives and community-enhancing programming.

MEMBERSHIP ACQUISITION AND ENGAGEMENT ACROSS THE NETWORK

• Define a membership acquisition strategy in Singapore and align the membership and marketing teams to targets and execution. This includes setting and managing annual and ongoing budgets.
• Drive the membership team to achieve sales targets through proactive sales strategies.
• Overall accountability of community metrics:
  • Membership growth/acquisition
  • Memberships cancellations
  • Community engagement and desirability (determined by twice-annual members survey)
• Ensure membership community demographics remain in line with Group ambition.
• Overall leadership of Club Membership committees. Ensuring effective engagement and empowerment, including community curation and screening of all applicants

MANDALA CLUB’S NETWORK-WIDE CULTURAL PROGRAMMING

• Define the cultural calendar and programming strategy with the Head of Marketing. The program must align with the Club’s pillars and key topics, which will vary from location to location. This includes annual and ongoing budget setting/management.
• Work alongside marketing teams to ensure rationale, timely planning, effective execution, marketing prioritization, and quality evaluation of all activations.
• Overall accountability for member engagement in a cultural programming calendar optimized across the network, amplified as fully as appropriate, and sensitive to cultural nuance.
• Be an arbiter of taste and trends to ensure Mandala Club is constantly pushing boundaries and at the forefront of popular culture in a way that is relevant to its member base.
• Ensure seamless member/consumer communication across Club and Special Projects.
• Ensure Club programming remains in line with Group ambition.
• A principal decision-maker in significant sponsorship/brand collaboration opportunities brought to the Club via in-house or agency partners.

PARTNERSHIP

• Source new brand partnerships and sponsorship opportunities that align with the Group’s business objectives and strategy for both Mandala Club and Mandala Masters.
• Negotiate contract terms to secure sponsorship deals with clients.
• Negotiate contract terms with brand partners to ensure mutually beneficial partnership terms for those without commercial value, including but not limited to barter exchange deals like members’ perks and product sponsorship.
• Grow revenue and increase brand awareness through developing business opportunities and co-marketing initiatives.

OTHER INFORMATION

THE RIGHT PERSON

● An organized, free thinker.

● Clear and proven credibility in the arts and culture space.

● A passion for hospitality and delivering exceptional lifestyle experiences.

● Curious and passionate about consumers and building brands.

● Superb attention to detail; the material produced is meticulously executed.

● Problem Solving: must be able to analyze and tackle problems and present viable solutions critically.

● Passion: this person must be passionate about Mandala, hospitality, and lifestyle.

● Entrepreneurial spirit: must deal with ambiguity and be willing to take risks as needed.

● Strong communication skills: this person can present information (both written and oral) clearly and concisely. This person needs to communicate clearly at all levels within an organization.

● Creativity: they must simultaneously be open to new ideas, adventurous, and practical.

● Driven by the desire to win and for continuous improvement.

● Proven ability to work cross-functionally.

THE RIGHT EXPERIENCE

● 15+ years of previous relevant experience required with proven technical and analytical acumen

● Fluent English speaker

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The mission for this role is primarily on the three key pillars of achieving significant business and revenue growth, increasing customer satisfaction levels, as well as increasing employee satisfaction levels.

The Divisional Director has the responsibility of creating scalable sales strategies and systems to significantly optimize the growth of the Aureus centres under him/her. This role requires a highly self-motivated individual, who will be responsible for cross-departmental coordination within the company to meet the company’s goals. Customer and employee satisfaction are critical pillars to the organisation’s success, and therefore the Divisional Director will be delivering training/retraining and mentorship programs, performance enhancement and event/marketing campaigns, to maximise the overall growth productivity of the centres around these pillars.

Key Responsibilities:

• Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders.
• Onboarding Training- Delivering a thorough and comprehensive onboarding program for new team members, focusing on excellent customer service, best sales practices, centre etiquette, and Aureus-assigned values. Incorporate roleplays for adaptability, ensure timely completion of specialized training, and foster a deep understanding of the company's mission, vision, and values for cultural alignment.
• Training and Mentorship- Delivering retraining and mentorship programmes for underperforming team members, addressing individual needs as assigned by Aureus. Ensure effective on-the-job mentoring to help them reach LTH and customer satisfaction targets.
• Utilization Optimization- Optimizing front desk efficiency during free periods for increased productivity, utilizing non-peak hours to enhance product knowledge and communication skills.
• Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
• Sales and Growth- Ensuring team success through daily outbound sales calls, meeting monthly assigned targets. Adhere to follow-up processes for open leads, handle incoming calls and emails promptly and professionally, and actively contribute to sales activities and events for effective lead generation and conversions.
• Roster and Schedule- Efficiently handling staffing adjustments by reallocating shifts or filling in on off-days to maintain business continuity in response to staff absences, including managing staff leave approvals.
• Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Develop strategies to boost morale, address challenges, and organize staff welfare events with the goal of reaching a target employee satisfaction index score.
• Customer Relationship Management- Recognizing the GM role extends beyond immediate interactions, to focus on enhancing the lifetime value of customers through effective CRM strategies. Ensure customer retention through adept problem-solving and maintaining high service standards among team members, with the goal of reaching a target customer satisfaction index score.
• Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Conduct regular huddles and town halls for transparent communication across team layers, including regular reporting of feedback completion rates.
• Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
• Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
• Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Key Accountabilities:

Revenue and Growth

• LTH Threshold: Ensure that LTH remains within the specified target range for sustainable growth.
• Revenue and Growth: Accelerate revenue growth and attain the goals of the centre(s).
• Revenue Per Unit: Optimize and maintain a target Revenue Per Unit.

Employee Satisfaction

• Participation Rate: Cultivate a positive workplace culture that motivates employee engagement in company and centre activities, with the goal of achieving a strong participation rate.
• 360-Degree Feedback: Promote ongoing enhancement of staff satisfaction through comprehensive feedback mechanisms.
• Roster and Schedule: Ensure a well-organized and efficient schedule that fully covers shifts for team members.

Customer Satisfaction

• NPS: Elevate customer loyalty and satisfaction, gauged by NPS metrics to be provided.
• Average AMM: Reduce the per-student Available Makeup Minutes (AMM) to achieve a more efficient utilization without exceeding established limits.
• Customer Satisfaction: Strive to accumulate positive reviews monthly for each centre.
• Retention: Ensure a high retention rate while minimizing the withdrawal rate.

Hiring Criteria:

• The applicant should have a minimum of 5 years of experience in both management and the retail industry.
• The applicant should demonstrate a proven ability to cultivate and maintain a positive divisional culture within their previous work experience.
• The successful applicant must be flexible and available to work on weekends.
• The applicant should possess a track record of successful sales leadership, demonstrating the ability to drive and achieve sales targets.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• The applicant should exhibit a customer-centric approach in their work, prioritizing customer satisfaction and engagement.
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks and Packages:

• Gross Salary of $5000 - $7000 monthly + incentives
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices and Digital Softwares are provided

Job Summary:

We are seeking an experienced and strategic Marketing Director to lead our marketing efforts in promoting our business consultancy services, which include accounting, corporate secretarial, and other professional business solutions. The ideal candidate will possess a deep understanding of the local market and a proven track record in developing and executing successful marketing strategies to drive brand growth and client acquisition.

Key Responsibilities:

1. Strategic Planning and Execution:Develop and implement comprehensive marketing strategies aligned with the company’s goals and objectives.
   Identify growth opportunities in the local market and position the company as a leader in business consultancy services.
   
2. Brand Management:Enhance brand awareness and maintain a strong brand presence through innovative campaigns and consistent messaging.
   Oversee the development of marketing materials, ensuring they effectively communicate our value proposition.
   
3. Digital Marketing and Content Development:Manage digital marketing campaigns, including SEO, SEM, email marketing, and social media.
   Create and oversee content strategies for blogs, articles, newsletters, and social media platforms.
   
4. Client Acquisition and Relationship Building:Identify and target prospective clients, developing campaigns tailored to their needs.
   Collaborate with the sales team to align marketing initiatives with client acquisition goals.
   
5. Market Analysis and Insights:Conduct market research to understand client needs, competitor activities, and industry trends.
   Use data analytics to measure campaign performance and make data-driven decisions.
   
6. Team Leadership:Lead, mentor, and manage the marketing team to achieve departmental objectives.
   Foster collaboration between the marketing team and other departments, such as sales and operations. Lead and manage marketing strategies tailored to the needs of Chinese clients, ensuring effective engagement and relationship building.
   
7. Budget Management:Develop and manage the marketing budget effectively, ensuring maximum ROI on marketing initiatives.
   

Key Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• At least 7-10 years of experience in marketing, with a minimum of 3 years in a leadership role.
• Proven experience in the business consultancy sector or related professional services industry.
• Strong knowledge of marketing strategies, digital marketing tools, and CRM platforms.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and market trends to drive strategic decisions.
• Familiarity with local market regulations and trends in accounting and corporate secretarial services is a plus.
• Proficiency in Mandarin and a deep understanding of Chinese market preferences to effectively serve and communicate with Chinese clients.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth in a dynamic and supportive environment.
• A chance to play a pivotal role in shaping the company’s future.

If you are passionate about marketing and ready to make a significant impact in the business consultancy sector, we invite you to join our team.

We are looking for a Digital & Search Marketing

Responsibilities:

• Implement and monitor social media ad campaigns.

• Identify target audience segments and tailor marketing efforts to effectively generate leads for conversion.

• Regularly report on campaign performance, providing insights and adjustments as needed.

• Utilize data-driven insights to optimize marketing strategies and maximize ROI.

• Collaborate with cross-functional teams to generate insights for demand creation activities and lead quality.

• Manage and maintain a marketing calendar to ensure timely execution of campaigns and promotions.

• Video editing and website design

Working Hours:

• 5 days a week. (Off on Thurs & Sun)

• 9am - 7pm

• Closed on public holidays.

Our client is one of the leading player in education industry. Due to business needs, they are now recruiting a Digital Sales Supervisor to be part of their Sales Team for ongoing transformation projects.

Duties of Digital Sales Supervisor:

• Develop strategies to boost lead conversion rates and optimize team efficiency.
• Create and refine scripts and pitches to align with digital campaigns.
• Provide training and coaching to enhance communication, sales techniques, and upselling skills.
• Track performance metrics like lead conversion rates and revenue using CRM tools.
• Collaborate with marketing teams to align campaigns with sales objectives.

Requirements:

• Min 1 year of sales and leading experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. Our startup is a prenatal and postpartum centre that seeks to empower quintessential women in their maternal journey. The promotion of services through digital channels is a complex procedure with great potential, which becomes increasingly useful for our company.

The ideal candidate will have a passion for all things relating to marketing and technology. The candidate should be proficient in English and Chinese to manage our company’s bilingual website. He/She should be well versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaigns.

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Assist in the organization of events

Requirements:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field
• Commit minimally for 4 months

Benefits:

• Internship that are more than 3 months old will be entitled to 1 AL from 4th month onward

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.

Responsibilities

Provide strategic leadership to ensure the company's vision, mission, and objectives align with market needs.

Oversee all operational and financial functions to maintain efficiency and profitability.

Develop and execute long-term strategies aimed at fostering growth and innovation.

Cultivate and sustain strong relationships with stakeholders, including investors, partners, and regulatory agencies.

Monitor market trends and adapt business strategies to maintain a competitive edge.

Promote a culture of excellence, collaboration, and continuous improvement throughout all teams.

Represent the company at industry events and public platforms to enhance its brand and reputation.

Qualifications:

Demonstrated experience in a Managing Director, CEO, or similar executive leadership position.

In-depth understanding of the Oil & Gas industry and its market dynamics.

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

We are seeking a highly motivated and results-driven Content Marketing Specialist to lead our content initiatives and drive brand growth across the APAC region. This role will oversee end-to-end management of English and Chinese marketing channels, including LinkedIn, X (Twitter), Website, RED, and WeChat. The ideal candidate will establish a strong brand image, amplify our presence in target markets, and support lead generation efforts through strategic content creation and collaboration with the BD team to optimize the conversion funnel.

Key Responsibilities:

Content Creation & Channel Management

• Create high-quality English and Chinese content, including blog posts, press releases, social media copy, and marketing collateral (e.g., presentations, brochures, and digital assets) to enhance brand image and online presence.
• Plan and execute content calendars for platforms like LinkedIn, X (Twitter), RED, and WeChat, ensuring consistent and engaging posts.
• Monitor channel performance, refine strategies, and optimize content delivery.

SEO & Advertising

• Analyze website traffic and SEO trends to uncover content opportunities and optimize materials for key markets using relevant tools.
• Manage or support paid media campaigns, including LinkedIn Ads, Google Ads, and RED ads, to increase traffic and engagement.

Collaboration & Campaign Execution

• Partner with internal teams, external stakeholders, and designers to execute effective content strategies and campaigns.
• Align messaging and outreach initiatives with BD and Management teams for consistent branding.

Metrics & Reporting

• Track and evaluate content and campaign performance, reporting on ROI, lead generation, and pipeline development.
• Set KPIs to assess the success of initiatives and refine future strategies.

Brand Visibility

• Strengthen the company’s brand presence by expanding visibility and engaging with key industry decision-makers through strategic campaigns and events.

Requirements:

• Bachelor’s degree in Marketing, Business Management, Writing, or a related field.
• 1–3 years of experience creating omni-channel content, preferably in a B2B environment.
• Hands-on experience with social media platforms like LinkedIn and RED.
• Basic proficiency in design tools like Adobe Illustrator is preferred.
• Website management experience is a plus.
• Proven ability to manage multiple priorities and collaborate across cross-functional teams.
• A self-starter with strong attention to detail, able to thrive in a fast-paced, global, and matrixed environment.

Interested candidate may send your resume to [email protected]

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Days: Mon-Fri

Working Timing: 09.00 - 06.00

Working Location: Paya Lebar

Starting Salary: $5,000 -$8,000

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Lead, mentor, and develop a high-performing marketing team to achieve departmental goals and objectives.
• Contribute to strategic decisions around the future direction of company’s products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Marketing (Digital) Manager

• Working Days: Mon-Fri
• Working Timing: 09.00 - 06.00
• Working Location: Paya Lebar
• Starting Salary: $5,000 -$8,000

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Lead, mentor, and develop a high-performing marketing team to achieve departmental goals and objectives.
• Contribute to strategic decisions around the future direction of company’s products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

Responsibilities:

• Oversee the full spectrum of Human Resource, administrative, and building facility functions for the organization.
• Design, develop, and implement HR policies, procedures, and programs that align with the organization’s objectives and legal requirements.
• Ensure that all HR policies are effectively communicated to employees and consistently enforced.
• Handle complex employee relations issues, including dispute resolution, grievances, and disciplinary actions.
• Promote a positive and inclusive work environment to foster employee engagement.
• Participate in the recruitment process, including job posting, resume screening, interviewing, and onboarding.
• Collaborate with hiring managers to identify staffing needs and ensure timely and successful recruitment.
• Assist in the development and implementation of training and development programs to enhance employee skills and competencies.
• Identify opportunities for career growth and succession planning within the organization.
• Support the administration of compensation and benefits programs, ensuring competitiveness and compliance with relevant laws.
• Assist in the performance management process, including setting objectives, conducting performance appraisals, and identifying areas for improvement.
• Ensure compliance with data privacy regulations and maintain accurate employee records.
• Stay updated on labor laws and employment regulations to ensure the organization’s HR practices remain compliant.
• Assist in investigations and audits related to HR matters.
• Provide HR leadership for entities within a listed company, ensuring alignment with corporate governance, compliance standards, and regulatory requirements.
• Administer and manage employee share schemes, including onboarding participants, handling queries, and ensuring compliance with legal and tax regulations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR roles, with a minimum of 5 years in a Senior HR position.
• Experience managing HR operations for entities of a listed company, with a strong understanding of corporate governance and compliance.
• Hands-on experience in designing, implementing, and managing employee share schemes or similar incentive programs.
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Problem-solving and conflict resolution skills.
• Strong organizational and project management abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and results-driven.
• Interest in video gaming is a plus.

Coda is looking for an experienced Director of Global Communications to drive and execute a comprehensive, multi-channel communications strategy. This role extends beyond traditional PR, demanding expertise in both internal and external communications, a proven ability to elevate brand profile, and strategic engagement with stakeholders across corporate, industry, and consumer audiences. Candidates should come with strong, established media relationships with Tier 1 tech and gaming reporters in key markets, especially in Singapore and the US. The Director will work closely with cross-functional teams, including Product and B2B Marketing, and support the People & Talent team on internal communications and talent branding as needed. This role is crucial in shaping Coda’s position as an industry leader both regionally and globally.

Responsibilities:

1. Communications Strategy & Execution

• Develop and lead a clear, comprehensive communications strategy that drives Coda’s visibility and industry positioning. Ensure that Coda’s expertise, products and partnerships are effectively communicated to our core audiences: digital content publishers, payment channels, media, investors, regulatory and policy stakeholders, and talent.
• Drive strategy for Coda’s corporate communications efforts and channels including the corporate website, LinkedIn and YouTube.
• Develop compelling content that resonates across corporate, consumer, and industry channels.
• Tailor messaging to address the specific interests of each stakeholder group, emphasizing Coda’s market evolution and leadership.
• Oversee the creation and distribution of investor communications, internal newsletters, and LinkedIn content. Keep stakeholders updated on business milestones, changes, and strategic initiatives, fostering transparency and alignment.
• Align communications plans with broader business goals, securing necessary approvals and buy-in from senior leadership.

2. Media Relations & Stakeholder Engagement

• Leverage an established network of Tier 1 media contacts, focusing on top-tier tech and gaming reporters in key markets such as Singapore and the US. Actively engage with media to expand Coda’s visibility within gaming, esports, technology, and digital sectors, supporting business objectives in specific regions.
• Maintain and strengthen existing media relationships, regularly seeking opportunities to feature Coda’s story.
• Ensure consistent, impactful messaging across global media engagements, adjusting for regional nuances.
• Secure high impact media opportunities for Coda’s leaders
• Position Coda’s leaders as industry experts whose views are sought by media in relevant reporting

3. Event Strategy, Speaker Preparation & B2B Marketing Partnership

• Identify and secure speaking opportunities for Coda’s leadership at key industry events, enhancing brand presence and thought leadership. Partner with B2B Marketing to align event participation with broader business goals and audience engagement strategies. Develop speaker briefs, talking points, and provide media training to ensure consistent, impactful messaging. Support Coda-owned events, such as Coda Connect, to deepen stakeholder relationships and showcase Coda’s expertise.
• Collaborate with B2B Marketing to integrate event strategy with overall marketing initiatives and optimize audience impact.
• Research and recommend industry events for participation that align with Coda’s brand and objectives.
• Prepare presentations, talking points, and support leadership for speaking engagements to ensure polished and cohesive messaging.
• Oversee planning and coordination for Coda Connect events, driving engagement and positioning Coda as an industry leader.

4. Agency Management

• Oversee management of Coda’s communications agency and vendors, setting expectations for performance and ensuring high-quality, timely deliverables that align with Coda’s goals. Continuously evaluate agency output to ensure alignment with Coda’s evolving needs and communications objectives.
• Manage agency budgets and contracts, ensuring efficient use of resources.
• Provide regular feedback to agencies, guiding them on brand alignment and quality standards.
• Monitor and assess agency and contractor performance, making adjustments as necessary to support long-term communications goals.

5. Cross-functional Collaboration

• Work collaboratively with Product, B2B and B2C Marketing teams to plan Coda’s content calendar and develop content that supports industry positioning, product launches, market education, and strategic initiatives. Partner with leadership and other functions to create thought leadership materials, including white papers, case studies, and presentations, positioning Coda as a the choice partner for gaming and digital content publishers as well as thought leader in monetization and tech more generally.
• Act as a communications advisor within Coda, supporting teams with messaging that aligns with the overall brand.
• Assist in adapting content for diverse formats, ensuring a consistent tone and brand positioning across all channels.

6. Issues Management Support

• Support Coda’s business changes and proactively manage communications around potential issues. Work with senior leadership to develop strategies for addressing sensitive topics, ensuring that all messaging is consistent, clear, and aligns with Coda’s values and goals.
• Create protocols for managing communications around sensitive issues, both internally and externally.
• Provide guidance to leadership on best practices for communicating during times of change or potential challenges.
• Prepare statements, FAQs, and response plans for key issues to ensure preparedness and clarity.

7. Support for People & Talent Team

• Partner with the People & Talent team to enhance Coda’s employer brand and support talent branding initiatives. Assist with internal communications as needed, ensuring consistent messaging that fosters employee engagement and aligns with Coda’s mission and values.
• Provide guidance on messaging and strategies that support Coda’s recruitment and retention goals.
• Develop and deliver internal communications related to culture, values, and company news.
• Work with the People & Talent team on strategies to effectively communicate Coda’s culture and values to current and prospective employees.

Requirements:

• 10+ years of experience in strategic communications, public relations, or media, ideally within payments or gaming.
• Strong media relations background with established Tier 1 contacts in tech and gaming media.
• Excellent writing, editing and storytelling skills with the ability to craft impactful narratives for diverse audiences.
• Proven experience in developing and executing strategic communications campaigns that build brand visibility and engagement.
• Strong project management skills, with the ability to balance multiple priorities and deadlines across teams.
• Experience in issues management and supporting business transitions, with a focus on maintaining brand integrity and reputation.
• Collaborative mindset with experience working across departments, including marketing, product, and talent teams.

Roles & Responsibilities

We're looking for a Regional Sales Director, Singapore (RSD) who will be responsible for leading a team of Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.

You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.

Responsibilities

• Develop and mentor your sales team
• Develop a pipeline to help over-achieve revenue targets
• Direct sales activities by establishing sales territories, quotas, and goals
• Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
• Meet with prospects and strategize with sales representatives to help close deals
• Help the team prepare for QBRs and HBRs
• Develop long-term, strategic relationships with key contacts within their account base
• Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams

Requirements

• Minimum 3 years of leading successful sales teams
• Minimum 8 years of successful direct sales experience in tech or start-up environment
• Background in technical applications such as Observability or wider DevOps solutions would be preferred. Familiarity with OSS is a big plus
• Experience navigating complex sales cycles that can last 2-6 months
• Excellent communication (written, oral) and presentation skills (in-person, virtual)
• Comfort working closely and building relationships with C-Level executives
• Consistent track record in shaping strategic seven-figure deals
• MEDDPICC expertise
• Experience working with ROI and cost modeling to educate and assist potential buyers
• Excellent organizational, prioritization, and time management skills
• Unwavering dedication to integrity and professionalism.

Relocation is not offered for this position.

We are seeking an experienced Technical Director to lead our Integrated Infrastructure team. The successful candidate will be responsible for overseeing the technical aspects of infrastructure projects, ensuring they are delivered on time, within budget, and to the required quality standards. The Technical Director will also play a key role in developing and implementing our infrastructure strategy, collaborating with stakeholders, and identifying new business opportunities.

Key Responsibilities:

• Technical Leadership: Provide technical guidance and leadership to the Integrated Infrastructure team, ensuring that projects are delivered to the required technical standards.
• Project Delivery: Oversee the delivery of infrastructure projects, ensuring they are completed on time, within budget, and to the required quality standards.
• Strategy Development: Collaborate with stakeholders to develop and implement our infrastructure strategy, identifying new business opportunities and ensuring alignment with company goals.
• Stakeholder Management: Build and maintain relationships with key stakeholders, including clients, contractors, and regulatory bodies.
• Innovation and Best Practice: Stay up-to-date with industry trends and best practices, identifying opportunities to innovate and improve our infrastructure services.
• Team Management: Lead and manage a team of technical professionals, providing guidance, mentoring, and development opportunities.
• Risk Management: Identify and manage technical risks associated with infrastructure projects, ensuring that mitigation strategies are in place.

About you:

• Bachelor's degree in Civil Engineering, Infrastructure Planning, or a related field. Master's degree or Ph.D.
• Minimum 15 years of experience in infrastructure planning, design, and delivery, with at least 5 years in a leadership role.
• Strong technical skills in infrastructure planning, design, and delivery, including experience with CAD software, GIS, and other relevant tools.
• Proven leadership and communication skills, with the ability to build and maintain relationships with stakeholders.
• Ability to think strategically, identifying opportunities to innovate and improve our infrastructure services.

What We Offer

• A competitive salary package, commensurate with experience.
• Opportunities for professional growth and development, including training and education programs.
• A collaborative and dynamic work environment, with a team of experienced professionals.

• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Co-ordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors and suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Draw up corrective measures when the building works are off schedule.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on the resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet project budget and timeline.

Core Products Management Director

• 9 months contract
• Hybrid work arrangement
• Work location: CBD

The Opportunity

About the Team: The Consumer Solutions group manages the deployment and optimization of core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories.

• Subject matter expertise for AP Credit Products: work closely with market teams and clients to understand the latest payment and benefits trends, clients needs and digital journey expectation; support the Head of Core Products and Segments to drive expansion of company's consumer credit portfolio, in line with the 2030 strategy, driving growth in associated PV and revenue across
• Core benefits management: Manage AP-led benefit programmes across markets, including both company-funded and Merchant-funded benefits; ensure the benefits are tracked and communicated; Support markets in case of any request
• Responsible for revenue target: Work closely with market teams, Sourcing, Marketing and other stakeholders in developing and exploring revenue opportunities via various benefits platforms; ensure our FY25 revenue target is on track
• Other responsibilities like supporting ad hoc projects, client workshops etc.

Your Background

• Min 8-10years or more of working experience in credit, banking, or benefits management
• Bachelor's degree or above
• Deep understanding of the consumer credit landscape
• Solid understanding of both consumer payments and merchant business drivers, experience in working with Sourcing Team and supplier negotiation is a plus
• Superior analytical and problem-solving skills
• Good balance between strategic thinking and detailed, flawless execution with attention to detail
• An ability to engage on technical issues and concepts across multiple organization levels
• Able to work independently, yet seamlessly integrate and manage diverse groups and functions organized within different organizational reporting lines

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Expectations of a Creative Director

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participants in, and leads brainstorming sessions
• You will report into an Executive Creative Director and/or Chief Creative Officer

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• You have about 12-15 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

Director, Venture Partnerships, China

As the Director of Venture Partnerships in China, you will be a key driver in setting and executing our strategic direction for growth in the market. Your primary focus will be on building and enhancing the brand image, as well as increasing market penetration through systematic commercial activities.

This role requires close collaboration with startups, entrepreneurs, and key stakeholders in the PE/VC industry.

Responsibilities:

● Develop and implement strategic plans to drive growth and market expansion.

● Build partnerships with startups, entrepreneurs, and PE/VC firms to enhance brand presence and market influence.

● Lead and oversee systematic commercial activities to achieve business

objectives.

● Collaborate with the Chief Commercial Officer and other internal teams to align strategies and ensure cohesive execution.

● Analyze market trends, competitor activities, and customer insights to identify growth opportunities.

● Monitor and evaluate performance metrics to track progress and make

data-driven decisions.

Qualifications:

● 10+ years working in corporate development, investment banking, private equity or related fields

● Proven experience in venture partnerships, business development, or related roles within the Chinese market.

● Strong understanding of the startup ecosystem, PE/VC landscape, and commercial activities.

● Excellent communication, negotiation, and leadership skills.

● Strategic thinker with a results-driven mindset.

● Fluency in Mandarin and English is required.

● Collaborative approach to leadership and problem solving, including proven success in attracting and developing talent

Join Airwallex in shaping the future of fintech through leading the corporate development function. Be part of a dynamic team committed to driving innovation and excellence in the rapidly evolving financial technology landscape!

Roles & Responsibilities

- Identify new business opportunities, markets and potential partnership

- Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry

- Support business expansion locally and globally, particularly in Southeast Asia and China

- Conducting research, providing market advisory services

- Make proposals and presentations to the management

- Company Branding

Requirements

- At least 10 years of experience in business development

- Strong understanding of market analysis, competitor research

- Strong leadership, communication, and negotiation skills

- Self-motivated and results-driven, with the ability to work independently and collaboratively within a team

- Strong organizational and time management skills

- Familiar with China market. Proficiency in Mandarin is a must

about the company

My client is a leading manufacturer of digital electronic products. With an outstanding international reputation in its field and a great emphasis on training & development, it is certainly a great brand to explore if you are seeking for greater achievement in your career

about the job

• Design and realization of the chip floorplan, clock architecture and powerplan
• In charge of physical design tasks from netlist to GDSII (P&R, formal verification, static timing analysis, physical verification, power analysis, design for reliability and tapeout)
• Lead analog designs during product development
• Physical design methodology of advanced process nodes and builds an automatic physical design platform

skills & experience required

• PhD / Master / Degree in Electrical & Electronics / Integrated Circuit / Microelectronics Engineering
• Min 4 years of hands on / research experience with digital backend ICs circuit design / physical design
• Well versed with synthesis, place & route, STA and design convergence
• Willing to work in a new start up entity in Singapore
• Proficient in tapeout experience at advanced technology will be a plus
• TCL,Perl,Python script development and familiar with EDA tool design

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Coordinate investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above