Responsibilities:

· Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities. Offer consultation and guidance to key accounts’ infrastructure refresh.

· Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.

· Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

· Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.

· Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.

· Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.

· Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

· Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/ Engineering discipline or equivalent.

· At least 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.

· Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.

· Prior experience in managing tender requests.

· Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.

· Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.

· Strong project management skills.

· Ability to works effectively with partners to drive additional revenue.

· Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience Manager manages the team to deliver exceptional service, fostering a welcoming environment and ensuring a seamless and personal guest experience.

Task and Responsibilities:

Guest Experience Operations:

• Be Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g website, Opera PMS and distribute this information within the hotel to all relevant departments by e.g daily guest fact sheets/reports and ensure information is updated in the guest profile.
• Liaise with DOR and FOM, to prepare tailor-made guests’ itinerary when appropriate and coordinate VIP greetings and departures- ahead of time.
• Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval.
• Welcome and greet guests, provide property tours, share the knowledge of our brand.
• Ensure repeat and VIP guests receive appropriate service and their requests are fulfilled.
• Address guests' complaints and requests in a polite and efficient manner.
• Maintain a record of all complaints, feedback, and requests, follow up and inform concerned operating departments.
• Walking public areas and ensuring guests are having a great experience.
• Oversee Quality program. Conduct meetings with corresponding departments. Review and respond to guest reviews.

Maintaining Concierge Operations:

• Oversee day-to-day operations, ensuring quality standards and customer expectations are met.
• Develop specific goals and plans to prioritize, organize, and accomplish tasks.
• Keep the concierge team focused on critical operational components to drive guest satisfaction and achieve financial targets.
• Establish and maintain a comprehensive database for restaurants and local attractions for team use.
• Build and maintain relationships with local attractions, restaurants, and businesses to enhance guest experiences.
• Providerecommendations and arrange services for guests, including car rentals, transportation, office services, beauty services, babysitting, repairs, and shopping.

Job Requirements:

• A diploma in Hospitality is a plus.
• Minimum of 5 years in Front Office or Concierge experience in a similar capacity, preferably in a luxury hotel environment.
• Knowledgeable about the city, tours, and excursions to refer guests to various tourist destinations.
• Possess a professional disposition with good communication and interpersonal skills.

About the client:

Our client is a leading multinational corporation specializing in providing holistic technology solutions to enterprises. As part of their business needs, they are seeking a skilled project manager to oversee projects and ensure successful delivery to our clients.

About the role:

As a project manager, you will be responsible for planning, executing, and delivering projects, ensuring they are completed on time, within scope, and within budget. You will lead cross-functional teams, coordinate with stakeholders, and drive project initiatives to achieve business objectives. Your key responsibilities will include, but not limited to the following:

- Define project scope, objectives, and deliverables in collaboration with stakeholders.

- Develop detailed project plans, including timelines, resources, and budgets.

- Coordinate and lead project teams, ensuring effective communication and collaboration.

- Monitor project progress and performance, identifying and mitigating risks as necessary.

- Facilitate regular project meetings, providing updates to stakeholders and addressing any concerns.

- Ensure adherence to project management methodologies and best practices.

- Manage client relationships, ensuring satisfaction and alignment with project goals.

- Prepare and maintain project documentation, including status reports and project plans.

- Conduct post-project evaluations to identify lessons learned and areas for improvement.

Ideally, you should have the following:

- Bachelor’s degree in Computer Science , Engineering or Information technology, with relevant experiences in project management

- Strong understanding of project management methodologies (e.g., Agile, Waterfall) as well as relevant certifications ie Project Management Professional (PMP) certification or equivalent.

- Ability to manage multiple projects simultaneously and meet deadlines.

- Experience in managing large-scale system integration projects across diverse sectors.

- Strong problem-solving skills with a proactive approach to challenges.

In return for your expertise, our client is offering a competitive salary and comprehensive benefits as well opportunities for professional development and career advancement. Click apply and we will be in touch!

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Join our team as a Business Development Manager, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

Monday to Friday 9am to 6pm
Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
Salary: Basic + Incentives
Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.
  

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants may send your updated resume to +65 8068 2355 or by clicking "Apply". Only shortlisted candidates will be notified.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

About the Job

To develop new accounts within assigned territories, with a clear set of growth targets to achieve and maintain and grow revenue from existing accounts.

The ideal candidate should be a tenacious, results-oriented sales professional, with a passion for nurturing strong relationships with customers, passionate about the industry and possess excellent communication skills. Success in this position will require a positive attitude, great time management, strong work ethic, and a passion to build solid and sustainable relationships with customers.

Job Responsibilities

• Drive new business directly from customers, identify and develop effective and scalable channel partners based in respective territories for building robust sales pipelines.
• Oversee and manage a portfolio of assigned accounts, seek additional revenue opportunities through up-selling and renewals.
• Accountable for owning all aspects of the sales cycle, whilst consistently generating pipeline to meet and/or exceed quota.
• Create and maintain all major customer deliverable (proposals, statements of work, etc.) to provide over-the-top customer service and support.
• Understand the value proposition of our CDN and cloud security solutions and more productively, communicating all offerings to C-level executives and decision makers.
• Continuously keep abreast of industry and market trends, whilst building strong knowledge in our products and services.
• Drive business cadence for weekly team meetings on pipeline update, opportunities review, customer account reviews, etc.
• As CDNetworks country representative, to present on external symposium, conferences, media and industry events.

Job Requirements

• Bachelor’s degree required.
• Proven track record of exceeding sales goals/quotas. Good key account management skill and business acumen.
• Ability to gain access and interact with C-level executives with effective interpersonal and presentation skills.
• Minimum 3 years of relevant sales management experience, preferably in IT solutions/Cloud or similar Hi-tech environment.
• Energetic, self-motivated, result-oriented and thrive in a fast-paced dynamic growth environment.
• Knowledge of Content Delivery Networks (CDNs), internet and Cloud Infrastructure, Media and Cyber Security Services is highly desired.
• Familiarity with CRM platform especially Salesforce is highly desired.
• Possessing of experienced and resourceful channel partner such as Systems Integrator, Value Added Resellers in network and security field will be a plus.

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Position: Technical Project Manager

Agencies Supported: Singapore

Department: PM

Reporting Structure: Head of Delivery

Location: Singapore

Geographic Scope: Singapore/India/ Netherlands/ EMEA

Overall Summary of the role:

The Technical Project Manager will be based in Singapore and will lead the delivery of offshore ecommerce, mobile and martech projects out of India which is the VML APAC Technology Hub,

The role of the Technical Project Manager is to plan, document, execute and deliver global transformation projects of varying scale and complexity, ensuring adherence to strict schedules and keeping within budget. The Technical Project Manager will need to be self-sufficient and must possess a solid understanding of both the Project Lifecycle and Project Management best practices.

The role will work closely with other team members across geographies to set high standards, ensure knowledge transfer and support the development of the individual team members.

Key Responsibilities:

Project Management:

• Manage the entire project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project scope, budget, and quality standards.
  • Lead the management of project of varying scale by developing robust plans, managing budgets, monitoring progress, executing delivery and continued adoption.
  • Manage globally distributed virtual project resources, ensuring project objectives and goals are communicated and understood, and roles & responsibilities are defined and accepted.
  • Troubleshoot and coordinate resolutions to issues related to the delivery of the project
  • Ensure project closure process & documentation is formally completed and communicated
  • Develop and maintain detailed project plans, including work breakdown structures, resource allocation, and timelines.
  • Track project progress, identify risks and issues, and implement mitigation strategies.
  • Facilitate effective communication and collaboration among project team members, stakeholders, and clients.

Technical Expertise:

• Possess a strong understanding of ecommerce, mobile, and martech systems, particularly Salesforce and Adobe.
• Collaborate with developers to ensure technical feasibility and alignment with project objectives.
• Provide technical guidance and support to project teams.

Client Relationship Management:

• Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
• Effectively communicate project status, progress, and challenges to clients.
• Manage client expectations and address their concerns in a timely and professional manner.

Offshore Team Management:

• Manage and coordinate offshore project teams based in India.
• Foster a positive and productive work environment for offshore team members.
• Provide mentorship and guidance to team members, promoting their professional development.

Key Candidate Requirements

The Technical Project Manager must have demonstrable experience in the following competencies

• Proven experience as a Technical Project Manager, preferably in the ecommerce, mobile, or martech industry.
• Understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience managing offshore projects in India.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in Hindi is a significant advantage.
• Experience working with distributed teams is preferred.
• Scope Management: The ability to control the work included in a project, ensuring that all work that has been scoped and can be delivered against an agreed schedule
• Time Management: The ability to ensure timely completion of projects, including activity (task) definition and sequencing processes
• Cost Management: the ability to plan, estimate and control costs so that the project can be completed within the approved budget. This includes resource planning, cost budgeting and project reconciliation.
• Quality Management: The ability to ensure that project delivery meets the quality needs for which the project as defined
• Resource Management: The ability to task manage globally distributed project teams; this includes aligning on project objectives and goals, defining roles in the project and assigning project team members to those roles
• Change Management – Ensuring all change management consideration are captured, planned, managed and successfully delivered
• Risk Management: The ability to identify, analyse, and appropriately respond to project risk
• Formal PM qualification and 5+ Years Project Management experience -Prince2/PMI/APM/others
• Ideally 2+ Years Change Management experience
• Experience of working in a decoupled environment and collaborating effectively with other geographical operation and third-party supplier
• Ideally experience with media/advertising production operation, and interest in related & emerging technologies

Desirable Skills

• Formal Change Management qualification – Prosci/Change Management Institute (CMI)/APMG/other
• Recent experience within a Systems Integrator, Software Development, or Technology company.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn.

Who we are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Position: Technical Project Manager

Agencies Supported: Singapore

Department: PM

Reporting Structure: Head of Delivery

Location: Singapore

Geographic Scope: Singapore/India/ Netherlands/ EMEA

Overall Summary of the role:

The Technical Project Manager will be based in Singapore and will lead the delivery of offshore ecommerce, mobile and martech projects out of India which is the VML APAC Technology Hub,

The role of the Technical Project Manager is to plan, document, execute and deliver global transformation projects of varying scale and complexity, ensuring adherence to strict schedules and keeping within budget. The Technical Project Manager will need to be self-sufficient and must possess a solid understanding of both the Project Lifecycle and Project Management best practices.

The role will work closely with other team members across geographies to set high standards, ensure knowledge transfer and support the development of the individual team members.

Key Responsibilities:

Project Management:

• Manage the entire project lifecycle, from initiation to closure, ensuring timely delivery and adherence to project scope, budget, and quality standards.Lead the management of project of varying scale by developing robust plans, managing budgets, monitoring progress, executing delivery and continued adoption.
  Manage globally distributed virtual project resources, ensuring project objectives and goals are communicated and understood, and roles & responsibilities are defined and accepted.
  Troubleshoot and coordinate resolutions to issues related to the delivery of the project
  Ensure project closure process & documentation is formally completed and communicated
  Develop and maintain detailed project plans, including work breakdown structures, resource allocation, and timelines.
  Track project progress, identify risks and issues, and implement mitigation strategies.
  Facilitate effective communication and collaboration among project team members, stakeholders, and clients.
  

Technical Expertise:

• Possess a strong understanding of ecommerce, mobile, and martech systems, particularly Salesforce and Adobe.
• Collaborate with developers to ensure technical feasibility and alignment with project objectives.
• Provide technical guidance and support to project teams.

Client Relationship Management:

• Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
• Effectively communicate project status, progress, and challenges to clients.
• Manage client expectations and address their concerns in a timely and professional manner.

Offshore Team Management:

• Manage and coordinate offshore project teams based in India.
• Foster a positive and productive work environment for offshore team members.
• Provide mentorship and guidance to team members, promoting their professional development.

Key Candidate Requirements

The Technical Project Manager must have demonstrable experience in the following competencies

• Proven experience as a Technical Project Manager, preferably in the ecommerce, mobile, or martech industry.
• Understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience managing offshore projects in India.
• Excellent communication and interpersonal skills, both verbal and written.
• Ability to work independently and as part of a team.
• Proficiency in Hindi is a significant advantage.
• Experience working with distributed teams is preferred.
• Scope Management: The ability to control the work included in a project, ensuring that all work that has been scoped and can be delivered against an agreed schedule
• Time Management: The ability to ensure timely completion of projects, including activity (task) definition and sequencing processes
• Cost Management: the ability to plan, estimate and control costs so that the project can be completed within the approved budget. This includes resource planning, cost budgeting and project reconciliation.
• Quality Management: The ability to ensure that project delivery meets the quality needs for which the project as defined
• Resource Management: The ability to task manage globally distributed project teams; this includes aligning on project objectives and goals, defining roles in the project and assigning project team members to those roles
• Change Management – Ensuring all change management consideration are captured, planned, managed and successfully delivered
• Risk Management: The ability to identify, analyse, and appropriately respond to project risk
• Formal PM qualification and 5+ Years Project Management experience -Prince2/PMI/APM/others
• Ideally 2+ Years Change Management experience
• Experience of working in a decoupled environment and collaborating effectively with other geographical operation and third-party supplier
• Ideally experience with media/advertising production operation, and interest in related & emerging technologies

Desirable Skills

• Formal Change Management qualification – Prosci/Change Management Institute (CMI)/APMG/other
• Recent experience within a Systems Integrator, Software Development, or Technology company.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn.

ABOUT THE POSITION:

The Members Services Manager (MSM) plays a key role in coordinating sales and services activities for Le Club FICOFI® Members, as well as providing essential support to the sales team. This role collaborates closely with Le Club FICOFI Advisors (LCFAs), Members Services Managers (MSMs) and other departments, delivering strong administrative support to drive revenue growth.

Reporting directly to the Head of Member Services in France, this role will initially encompass, but is not limited to, the following responsibilities :

MAIN FIELD OF RESPONSIBLITIES:

1. Sales coordination of Le Club FICOFI ® Members/Clients

• Data entry into database of prospective clients/Members, and management of database
• Collection of client or member’s data
• Creation and follow-up of clients or member’s files.
• Regular communication with clients/members or their assistants, under the direct control of Le Club FICOFI® Advisor.
• Information qualification: coordination of client or member’s requests and/or delegation to the appropriate internal services, in particular follow-up on and control of: Purchases; Sales; Deliveries; Logistics issues; Accounting.
• Follow-up on invoicing and chasing of payments on a regular basis.
• Le Club FICOFI® Events: follow-up on invitations, monitoring of attendance list, table plans preparation.
• Participation in local wine tasting events: welcoming Members on site.
• Hotel and restaurant bookings, and other service-oriented tasks relating to Le Club FICOFI® activities.
• Close contact and delivery follow-up with our local forwarding agent of any wine deliveries to be arranged to clients in restaurants or personal addresses, mainly in Southeast Asia.
• Launch and coordination of “group” activities for Members (e.g. group shipments from wine cellars, vineyard visits, etc).

2. Sales Assistance:

• Assistance to the Le Club FICOFI ® Advisors in the prospecting stage; sales correspondence, arranging meetings, sales and wine offers.
• Sales support with day-to-day customer follow-up, working closely to define the sales targets & to monitor regularly the business objectives.
• Follow up and analysis of client’s reports (relating to all activities for the account).
• File preparation for Le Club FICOFI ® Advisors as and when needed for clients’ meetings.
• Consolidation of operational activities and issues of the zone for weekly reporting to Head of Members Services Manager.

3. Participation in service development and process improvement:

• Contribution to the experience/knowledge sharing within the team.
• Operational processes update of new or existing guidelines.
• Be part of the Sales team in various working groups and/or projects within FICOFI group.

These duties require a perfect knowledge of:

• Possess in-depth knowledge of Customer Accounts within the assigned zones and provide support to the Membership Services Managers (MSMs) as needed.
• High-net-worth clients’ environment
• Le Club FICOFI activities & services
• Internal working processes, Company’s Information System, Communication & reporting tools.

Zones to cover:

Southeast Asia or any other zone whenever needed.

It is not an exhaustive list of all responsibilities, duties, or skills required, and the candidate may be required to perform other duties (that you are skilled to perform) as needed.

KEY SKILLS & QUALIFICATIONS:

Professional Experience: 3–5 years in high-net-worth client account management, in an international setting and ideally within luxury services.

Customer Focus and Adaptability: Demonstrates a high level of customer orientation and flexibility.

Attention to Detail and Organizational Skills: Meticulous, well-organized, and able to respond efficiently to high volumes or diverse flows of information and requests.

Communication and Teamwork: Strong communication skills with a positive, collaborative, people-centered approach to proactively support daily operations.

Analytical and Problem-Solving Skills: Possesses strong problem-solving and analytical capabilities.

Language Proficiency: Fluent in English and Chinese (additional advantage)

Personal Interests: An interest in fine wine.

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Location:

• Bugis
• Tampines

Salary: $2300

Working hours:

Monday - Sunday (Any 5 days)

11am - 9pm

Job scope:

• Assist/Guide customers to create app ID
• Assist/Guide customers to download app
• Assist to show customers on how to maneuver the App
• Assist customers on how to maneuver microsite
• Assist/Manage customers with Q matic system to issue Q

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as a Catering Sales Manager (Corporate). As Catering Sales Manager (Corporate), you will drive business through direct sales solicitation for the corporate segment and support overall catering revenue for the hotel.

FINANCIAL RETURNS

• Manage banquets / events functions to achieve the optimum departmental revenue targets
• Follow up on potential sales leads
• Design and plan meeting and function packages to maxamise the conversions and profitability for the hotel.
• Negotiate and review events packages offered to clients
• Represent the hotel in sales blitz, roadshows and events as required
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed events
• Be updated current meeting and function trends and competitive packages in the market

PEOPLE

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Establish strong working relationship with the events organiser and planner and maintain accurate and updated information about their needs for their function
• Maintain a confident and professional approach when interacting with clients and suppliers

GUEST EXPERIENCE

• Promote guest satisfaction and encourage referrals
• Handle feedback and resolve complaints from guests
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction
• Be a “Trusted Advisor” for the meeting or event organiser

RESPONSIBLE BUSINESS

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Prepare event orders, proposals, confirmation and other agreements
• Perform other duties as assigned

What we need from you

• Possess at least a Diploma in Marketing/Tourism/Hospitality Management/Travel or equivalent
• Minimum of 2 years catering sales experience required, preferably in a hotel.
• Suitable candidates with lesser experience will be considered for the Assistant Manager position.
• May be required to work nights, weekends, and/or holidays.
• Good working knowledge of MS Office
• Must be able to work independently and simultaneously manage multiple tasks

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

The Opportunity:

Adecco is partnering with a global leader in tobacco manufacturing, and we are seeking a Electrical Engineer Manager to join their business permanently! Reporting to the Director, this is an individual contributor role (part of a team) to play a key role in providing technical support to external contract manufacturer to ensure consistent production and quality of small/portable electronic devices. This role will require frequent travel (2-3 times per week) to neighboring countries to work closely with the contract manufacturers on-site.

• Full-time, permanent opportunity
• Work location: South West region (overseas travel will be borne by company)
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $9,000 / month + AWS + VB

The Job:

• Provide technical guidance and assistance to external contract manufacturers to resolve electronic engineering-related issues encountered during production.
• Work closely with manufacturers to implement and uphold stringent quality control measures, ensuring consistent and reliable product standards.
• Identify and implement opportunities to enhance manufacturing processes and improve operational efficiency.
• Investigate and address electronic engineering challenges to minimize production delays and defects.
• Collaborate with design and development teams to incorporate design changes that improve product quality and ease of manufacturability.
• Support investment audits in coordination with other departments and conduct periodic physical asset inspections.
• Assist with annual inventory checks.

The Talent:

• Bachelor's degree in Mechanical Engineering or any related field.
• At least 5 years in EMS (Electronics Manufacturing Services) with a strong understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Knowledge of electrical device assembly is a must.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] or apply directly here. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Job Highligts

• Prime location at Ngee Ann City
• Singapore's only high end private jewellery company, with magnificent decoration and elegant working environment
• Attractive above market remuneration with 13th month and year-end bonuses
• Training will be provided

Responsibilities

• Execute marketing strategies and marketing plan developed by the Marketing Director
• Execute and promote DPM brand marketing strategy developed by the Marketing Director
• Worked with Sales Department to complete the execution and coordination of DPM brand annual exhibition
• Execute and follow up on DPM's media marketing strategy and advertisement
• Follow up with external media
• Cooperate with the Marketing Director to manage the team and cooperate with the sales team to jointly complete the company KPI

Requirements

• At least 1 year of marketing and team management experience, preferably those in the luxury and high-end jewelry industry
• Has strong media resources and channel resources
• Time management skills, strong leadership and communication skills
• Singapore Citizen or Permanent Resident. Company will consider applying for work permits for those extremely good performers

Location: Macpherson

Budget: Up to $5.5K (Depending on last drawn)

Job Scope:

• Oversee effective implementation of the Quality Management System throughout the Company.
• Coordinate the review of quality procedures associated with continuous improvement initiatives in the Plant.
• Ensure that all in-house systems and procedures are updated, revised and modified to meet statutory requirements and the needs of external certification bodies.
• Organize and manage the internal audit system and the corrective action reporting system.
• Host external Quality System audits. Manage the audit program to ensure that all nonconformities raised by certification bodies during audits are effectively corrected and independently verified.
• Communicate with personnel at all levels, internally and externally to the Company, in relation to quality system matters.
• Oversee effective implementation of Halal Quality Management System throughout the company and coordinate Halal certification programme.
• Assume the role of a Qualified Person (QP) to oversee the export process. Ensure the compliance of the export consignments with importing countries’ requirements and submit declarations to the Singapore Food Agency.

Job Requirements:

• Min. Diploma/ Degree in Food Science or any relevant field
• Must have strong knowledge of the Halal food system, GMP, HACCP, ISO 9000, ISO 22000 and food safety regulations; including gap closure on audit findings.

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Working Hours: 5.5 days office hours

Location: Yishun/ AMK

Job Scope:

• Perform relevant clinical assessment and evaluate the patient’s current disease control.

• Assess patient’s concerns about his/her condition and learning needs.

• Explore for possible precipitating factors for sub-optimal/poor control.

• Reinforce patient/caregiver’s education and self-management skills.

• Develop/evaluate the plan of care to improve disease control with patient/caregiver.

Job Requirements:

• Min. Diploma/ Degree in Nursing
• Possess Advanced/ Specialist Diploma in either Chronic Disease/ Mental Health/ Endorcrine/ Diabetes/ Gerontology

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Scope:

• Oversees budget for the clinic to ensure company goals are being met, monitors clinic expenditures, and performs daily financial management tasks.
• Engages in leadership meetings with Regional Management to present key practice metrics for strategic business planning
• Implement clinic operations SOPs to ensure the clinic is compliant with company metrics and goals
• Be the main focal point to bridge communication between the various external and internal counterparts (e.g. group departments, doctors and clinic staff) to ensure all business requirements are aligned and met
• Deliver patient care, including administering medications, monitoring conditions, and assisting with IVF and other fertility-related procedures.
• Educate patients and their families on treatment plans, procedures, medications, and post-treatment care.
• Coordinate patient care by scheduling appointments, conducting assessments, and preparing patients for procedures.
• Collaborate with physicians, embryologists, and other healthcare professionals to provide comprehensive care.
• Monitor and manage patient responses to treatment, addressing complications or concerns promptly.
• Ensure compliance with healthcare regulations and clinic policies, maintaining high standards of patient safety and confidentiality
• Engage in continuous professional development and training to stay updated on advancements in fertility treatments and nursing practices.
• Support clinic operations, including inventory management, equipment maintenance, and quality assurance activities.
• Train and mentor junior IVF nurses, providing guidance and support to enhance their clinical skills and professional development.

Job Requirements:

• Min. Diploma/ Degree in nursing
• Valid SNB & BCLS
• Min. 3-5 years relevant experience - preferably with supervisory experience in a clinic
• Must have IVF experience

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsible for supporting the EAM, Sales & Marketing / Director of Catering in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Assist in the development of clientele based on existing accounts.

• Solicit for new accounts from existing or/ and new market segments to enlarge business opportunities

• Establish a regular call pattern for meeting with principles of target markets.

• Follow up on business leads to maintain a good business conversion rate

• Negotiate on good rates with customers so as to maintain a high average check

• Keep good relations with customers for repeat business

• Maintain regular contact with the Marriott Global Sales Offices and where appropriate submit sales leads within the Marriott network.

• Forecast, analyse and report Sales and Profit results.

• Participate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to the Annual Budget.

• Meet and exceed monthly, quarterly and annual sales budget

• Provide administrative support to Director of Catering in the absence of Sales Agent

• Participation in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Participate in networking events within the hotel, the industry and customer organisations as necessary.

• Develop and promote festive and seasonal events

• Prepare weekly, monthly, quarterly and annual reports as required.

• Provide proper documentation for clear administration

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new account and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Catering in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.

• Establish an understanding for Marriott policy and procedures. Develop and maintain a good working with all GSO’s and actively sources Team Hot leads for other Marriott properties.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Catering.

• Maintain regular contact with key contacts in the appropriate market segments including site inspections and sales calls.

Responsible for supporting the EAM, Sales & Marketing / Director of Sales in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Establish a regular call pattern for meeting with principals of target markets.

• Forecast, analyse and report individual sales results.

• Participate in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Prepare weekly, monthly, quarterly and annual reports as required.

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new accounts and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Sales in developing and implementing strategic sales plans, applicable to market segments under their responsibilities.

• Develop and maintain a good working relationship with all Marriott International Sales Offices and leverage on networking with staff and clients from other Starwood properties and submit sales leads within the Marriott network.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Sales

• Maintain regular contact including site inspections and sales calls with key contacts in the appropriate market segments.

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are seeking a skilled Adobe Experience Manager (AEM) Developer to join our team and lead the development and customization of AEM-based websites. The ideal candidate will have a deep understanding of AEM architecture, hands-on experience with developing AEM components, and expertise in integrating AEM with other platforms. This role is critical for delivering scalable, high-performance websites using Adobe’s Content Management System.

Key Responsibilities

• Develop and customize AEM components, templates, and workflows using Sling, OSGi, and HTL (Sightly).
• Implement front-end designs within AEM, ensuring responsive and accessible user interfaces.
• Design content models and implement AEM-specific functionalities like editable templates,policies, and inheritance structures.
• Configure and manage workflows to optimize content authoring and publishing processes.
• Working familiarity with AEM Suite of products - AEM Sites, AEM Forms, Digital AssetsManagement (DAM)
• Integrate AEM with third-party services using RESTful APIs, SOAP, or GraphQL.
• Integrate AEM with Adobe Analytics (AA) / Dynamic Tag Manager (DTM)
• Integrate AEM with Adobe Target (AT) for personalised targeting and A/B or multi-variant testing
• Decomposite UI wireframe into a library of components and patterns
• Develop components using pre-existing WCM components
• Experienced with OSGi framework
• Estimate the efforts needed to implement and test the AEM website
• Ensure the platform’s scalability and performance by optimizing caching strategies (Dispatcher)and server configurations.
• Collaborate with DevOps to manage deployment pipelines and ensure robust CI/CD processes.
• Assist the solution architect in coming up with overall estimates for the project along with anykey risks and issues and their mitigation
• Debug issues related to AEM platform, workflows, and third-party integrations.
• Provide ongoing support for content authors and site administrators.
• Work closely with UX/UI designers, front-end developers, and other stakeholders to deliveruser-centered experiences.
• Create and maintain technical documentation, including solution architecture and processworkflows.

Prerequisites

• Experience with AEM as a Cloud Service or CS Edge Delivery Services.
• Adobe Experience Manager Developer Certification is a must.
• Familiarity with localization and multilingual AEM setups.
• Minimum 3 years of hands on development with AEM (versions 6.5 or later)
• Strong knowledge of Sling Models, OSGi configurations, and JCR repository.
• Proficiency with HTL (Sightly) for front-end templating.
• Experience with Java, HTML 5, CSS 3, JavaScript, React/Angular/Vue as they relate to AEMbackend and front-end development.
• Understanding of Maven for build automation.
• Experienced with developing AEM components
• Experienced with system integration, development, and package implementation
• Experienced with integration with other Adobe Products (e.g. AA, AT, ACS)
• Experience with RESTful APIs, GraphQL, and web services.
• Adobe Certified Expert in AEM is preferred but not required
• Experience configuring AEM Dispatcher and troubleshooting caching issues.
• Familiarity with DevOps tools like Jenkins, Docker, or Kubernetes.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun and a fast paced culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected] is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

The Opportunity:

Adecco is partnering with a global leader in the Luxury Retail industry, and we are seeking a talented individual to join their business as a Regional Indirect Procurement Manager! Reporting directly to the Procurement Director, the successful incumbent will support in identifying cost-saving opportunities and optimizing processes, and potential areas of risk through strong business acumen and analytical skills. This is a sole contributor role, a portfolio of managing procurement processes for 6 countries.

• Job type: Full-time, permanent opportunity
• Work hours: Mon-Fri, 9am - 6pm
• Work location: Central region
• Industry: Luxury Retail
• Salary: basic up to $ 8,000 / month + AWS + VB

The Job:

• Enforce local procurement policies aligned with regional and group standards.
• Collaborate with Finance and Compliance to ensure Procure-to-Pay adherence.
• Educate stakeholders on procurement processes via training and communications.
• Partner with stakeholders to source projects across key categories (e.g., retail, marketing, IT, logistics).
• Lead major projects from RFP to delivery, including supplier evaluation and award.
• Identify efficiencies and drive savings while supporting regional/global procurement initiatives.
• Optimize supplier base through regular performance reviews.
• Manage vendor relationships, conduct annual evaluations, and support ESG initiatives.
• Oversee quarterly procurement reporting (e.g., dashboards, spend analysis).
• Regularly update senior management on procurement activities and initiatives.

The Talent:

• 5 years of experience in Indirect Procurement function, preferably in FMCG/Retail environment
• Strong independence, effective stakeholder management, and a collaborative spirit
• Proficient in MS Office; familiarity with SAP is a plus

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.