Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

Job Description

• Lead in tender/contract review and finalizing the tender sum.
• Lead with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Director updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

Job Description & Requirements

The Projetc Engineer/Manager shall play a key role in assisting the senior project Manager ; the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.

He/she will need to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.

Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects. Exercising timely instructions to deal with the results of delays, or emergencies at construction project sites. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation.

Exercising effectively safe and economical methodology and enforces project standards.

To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve a smooth and on-time completion of the projects. To also liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

• Candidate must possess at least formal trade qualifications. Bachelor's Degree/Post Graduate Diploma/Professional Degree in Environmental, Chemical, or Mechanical Engineering is desirable.

• At least 8 year(s) of experience in Construction in the water industry is required for this position.

• Familiar with various water and wastewater technologies

• Proficient in Microsoft Office Suite

• Excellent analytical thinking, interpersonal/communication skills, writing and problem-solving capacities

• Reliable, well organized, and detail-oriented

• Fluency in English

JOB SPECIFICS:

• Strong communication skills to convey ideas and technical information effectively with team and customers.

• Excellent customer orientation, willingness to deal with people, be flexible and be able to meet customer demands

• Pays attention to detail, identifies & solves complex issues.

• Checks work for quality.

• Shares suggestions to improve quality & productivity.

• Works independently with minimal supervision.

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.
• Conduct routine inspections of all fire safety systems and equipment.
• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.
• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.
• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.
• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.
• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.
• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.
• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)
• Knowledge in fire safety codes and regulations.
• Experience in fire safety management, facilities managements, defence sector.

The Senior Finance Manager will be a strategic thought-partner, and report to the Executive Director. The Senior Finance Manager will partner with the senior leadership and the board of directors to develop and implement strategies across the organization. She/He will be a hands-on and participative manager and will lead and develop an internal team to support the following areas: finance, business planning and budgeting. In addition, the successful candidate will oversee all compliance and recognition for government contracts and grants. She/He must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace.

The major responsibilities of this position include, but are not limited to:

1. Strategy

· Partner with the Executive Team on all operational and strategic issues as they arise; provide strategic recommendations on financial analysis and projections, cost identification and allocation, and revenue/expense analysis.

· Participate in the ongoing strategic planning process.

· Oversee long-term budgetary planning and cost management in alignment with Organization's strategic plan.

· Engage the board finance committee around issues, trends, and changes in the operating model and operational delivery.

2. Financial and Operational Management

· Oversee budgeting, and the implementation of budgets, so as to monitor progress and present operational metrics both internally and externally.

· Ensure that finance staff maintains financial record systems in accordance with Generally Accepted Accounting Principles, and monitor the use of all funds.

· Oversee the preparation and approval of all financial reporting materials and metrics for funding organizations and Organization's board of directors; prepare and communicate monthly and annual financial statements.

· Serve as a liaison with government funders.

· Manage cash flow and forecasting.

· Coordinate all audit activities.

· Participate in corporate policy development as a member of the senior management team.

· Engage the Finance committee of the board of directors and work with the Committee on financial plans and projections.

· Represent the company to financial partners, including financial institutions, investors, foundation executives, auditors, public officials, etc.

· Remain up to date on non-profit audit best practices and relevant law and regulations regarding non-profit operations.

3. Any other duties as assigned by the ED.

Qualifications:

The Senior Finance Manager will be a seasoned and mature leader with at least 5-10 years of broad finance experience, ideally audit experience, followed by experience gathering and evaluating financial information and making actionable recommendations to senior leadership.

He/She will ideally have experience managing Finance (accounting, budgeting, control, and reporting) for a complex non-profit with multiple funding sources including government contracts.

The Finance Manager will have the following experience and attributes:

· A minimum of a Diploma/Bachelor degree in Accounting.

· Mature and proactive, with experience working as a business partner to the Chief Executive Officer or equivalent.

· Demonstrated excellence in managing finance, accounting, budgeting, and reporting.

· Experience working with government funders and familiarity with compliance issues.

· Skill in examining, developing, reengineering, and recommending financial policies and procedures.

· Strong analytical skills and experience interpreting a strategic vision into an operational model.

· A collaborative and flexible style, with a strong service mentality. Needs to be seen as a team player who is committed to lifelong learning.

· A hands-on manager with integrity and a desire to work in a dynamic, mission-driven environment.

· An effective communicator, with strong oral and written skills.

· Strong commitment to developing team members.

· Demonstrated commitment to the social sector with a passion for the organization's mission is essential.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales - Group (Singapore) to join our team!

As a Manager, Sales - Group (Singapore), we rely on you to:

• Implement all sales activities to maximize business opportunities and revenues in their specific area of responsibility, to achieve and to exceed the segment goals for the Singapore hotels.
• Drives group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualifies prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sells all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Proactively partners with Business Development team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Works closely with the Business Development team in increasing share from existing accounts.
• Actively supports and executes group wide sales initiatives, eg. Special promotions, Sales Missions, Business Development Weeks, Business Closing Week, etc.
• Maintains close liaison with GSOs and STB representatives in assigned territory to solicit new accounts, action inquiries and convert business.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Job Responsibilities:

• Develop and maintain relationships with clients to meet any changes or updates to event orders.
• Identify critical requirements and expectations for each event with client.
• Develop a thorough understanding of clients’ needs and responsible to act on behalf of client to ensure smooth delivery of service.
• Work closely with respective operations and culinary team to ensure completeness of all related admin and documentations (Orders, PO/DO, SOP, etc)
• Have product knowledge and create a unique selling proposition.
• Lead generation, proactively following up with Marketing campaign.
• Secure yearly contracts for catering.
• Any other ad-hoc duties as assigned by the Company.

Job Requirements:

• At least 5 years of working experience in the related field is required for this position.
• Candidate must possess at least a Diploma or Bachelor's Degree in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Institutional Catering or Business.
• Strong profile and accounts on F&B catering contacts and institutions catering are an added advantage.
• Good and reliable contacts for F&B catering.
• Excellent motivational and organization skills.
• Strong interpersonal, communications skills and attention to detail.
• Ability to plan, execute and manage outdoor catering events will be important criteria for this position.
• Proficient in Microsoft Office Suite.
• Bilingual as need to communicate/liaise with customers

As part of a finance team who contributes to the ongoing effectiveness and efficiency of the new Real Estate development project, you will conduct the financial management, budget and cost control and forcasting of project development sector within the Group.

Responsibilities:

1.Establish project company’s financial management regulation, develop job responsibilities/scopes and related SOP

2. Daily bookkeeping and ensure accuracy and filing of files in a timely manner

3. Complete the financial statement and annual audit work

4. Manage consolidation and preparation of monthly and quarterly management reports, budgets and forecasts, cost control

5. Establish a financial analysis procedure and model, and report financial status to management regularly

6. Manage statutory filings including financial statements and tax

7. Prepare project capital plan and ensure proper cash flow and allocation of funds, as well as managing capital risks

8. Assist in cost analysis of investment and financing projects, and cooperate with the formulation of investment and financing plans

9. Other adhoc tasks assigned

Requirements:

1. Degree or professional qualification in Accountancy; CFA, ACCA, CPA and other qualifications are preferred

2. At least 3 years working experience in financial management of Real Estate development projects in Singapore, familiar with financing, taxation, cost control and other related to Real Estate development business

3. Familiar with Singapore's financial policies, corporate financial regulations, and procedures, and proficient in relevant financial and tax laws and regulations

4. Strong capabilities in capital management, cost control, risk control and financial analysis

5. Good organization, coordination, communication skills and teamwork spirit, have a strong sense of responsibility

Monday to Friday; Based in HQ (near Changi Business Park)

Able to work independently in this jobscope

Able to use Quickbook Software

Able to work in a fast paced environment

Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Establishes an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Complete and communicates employee schedules.

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Managing Concierge Team

• Supervises all activities of concierge team.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Ensuring Exceptional Customer Service

• Ensures concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

The VIP Manager will fulfill a strategic and operational role in establishing and maintaining the membership community. Their duties will encompass developing and executing the membership strategy and programming activities aligning with organizational objectives to enrich the club experience, overseeing membership databases, and supervising the property's reactive and proactive membership sales efforts. The VIP Manager will serve as the guardian of the club, ensuring the club’s management and preservation of its brand standards. They will jointly shoulder the responsibility for achieving revenue targets and ensuring guest and associate satisfaction. The VIP Manager will partner with Director Culture & Entertainment and Marketing teams to execute all aspects of the Marketing experience.

CANDIDATE PROFILE

Education and Experience
· High school diploma or GED; 6 years’ experience in the related professional area.

OR
· 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.

Preferred:
· Familiarity with the entertainment industry and demonstrated ability to make connections with high-profile clientele

· Proven experience in membership management or a similar role within an exclusive/private club or luxury environment.

· Strong leadership and team management skills.

· Exceptional interpersonal and communication skills.

· Proficiency in membership management software and tools.

· Ability to maintain discretion and confidentiality.

Additional Information:

This role requires flexibility in working hours, including evenings and weekends, to accommodate club events and member needs.

CORE WORK ACTIVITIES

Membership Growth

· Develop and execute strategies to attract new members and retain existing ones.

· Executes market research to target and acquire new membership business and/or close on business.

· Develops relationships within local community to strengthen and expand customer base for sales opportunities.

· Respond to inquiries from prospective members.

· Recruit and hire membership sales associates with the appropriate skills to meet the club's needs.

· Day-to-day leadership to the on-property membership sales associates, primarily focusing on attaining the sales objectives.

· Provide regular reports and updates to club management regarding membership performance, strategies, and

· challenges.

Member & Membership Committee Engagement

· Conducts outreach to recruit valuable committee members.

· Manages the membership committee, focusing on engagement strategies.

· Organizes meetings, collects feedback, and ensures committee satisfaction.

· Regularly reviews and refines the membership application process.

· Develops programing and engagement strategies to foster community.

· Oversees member communication and feedback channels.

· Maintains member database and preference history.

· Collates and manages member recruitment applications.

· Collaborates with other club departments for seamless member services.

· Partners with the hotel sales team to support membership events.

Financial Management:

· Create and manage the membership budget, monitoring revenue, expenses, and profitability.

· Implement pricing strategies and membership fee structures.

· Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

· Identifies new business to achieve personal and location revenue goals.

· Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

· Conducts regular networking engagements to continually build a

· Closes the best opportunities for the location based on market conditions and location needs.

Ensuring Exceptional Customer Service

· Uphold and enforce club rules, standards, and codes of conduct.

· Manages and develops relationships with key internal and external stakeholders.

· Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

· Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

· Services our customers to grow share of the account.

· Empowers employees to provide excellent customer service.

· Executes and supports the company’s customer service standards.

· Provides excellent customer service consistent with the daily service basics of the company.

· Sets a positive example for guest relations.

· Interacts with guests to obtain feedback on product quality and service levels.

Managing and Conducting Human Resource Activities

· Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

· Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Utilizes all available on the job training tools for employees.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Responsibilities:

· Lead and supervise a team of Finance Executives, overseeing financial reporting and accounting operations.

· Ensure timely, accurate monthly management reporting and analysis.

· Manage GST and income tax filing, and prepare audited financial statements for all Singapore entities.

· Participate in budgeting and forecasting for Group consolidation.

· Review and guide Finance Executives on journal entries, bank reconciliations, and month-end schedules.

· Oversee cash flow, treasury functions, and compliance with local statutory, tax, and regulatory requirements, including anti-money laundering laws.

· Coordinate with banks, auditors, tax consultants, and legal officers.

· Improve internal controls, policies, and procedures.

· Support year-end audits for inventory and cash counts.

· Manage insurance declarations and renewals.

· Drive digital transformation by identifying technology adoption areas to streamline finance and retail operations.

· Provide ERP support, coordinating with solution providers to resolve system issues.

· Handle additional ad-hoc finance and operational duties as needed.

Requirements:

· Degree in Accountancy, ACCA, or CPA qualification.

· Minimum 8 years of relevant experience, with at least 3 years in a supervisory role.

· Strong leadership, attention to detail, and excellent communication and analytical skills.

Proficient in Microsoft Excel and PowerPoint

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

• Provide scientific and technical leadership in the field of industrial motors and automation devices development.
• Create technical roadmap, initiate R&D theme proposals.
• Work with business stakeholders to identify opportunities and translate into business and technical requirements.
• Collaborate with cross-functional teams and external collaborators to develop cutting-edge devices to drive business expansion.
• Project planning and management, liaison with stakeholders and external collaborators.
• Promote research collaboration with universities and research institutes.

Job Requirement

• Master/ Ph.D. in Material Sciences, Electromechanical Engineering or similar
• Advanced level in material development, and multiple project management.
• Proficient in Japanese to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ
• Able to take initiative and work under minimal supervision in a fast-paces environment
• Possess good corporate network and relationship
• Team player

Role Description:

The Waste Plant Manager will be responsible for ensuring the smooth, efficient, and safe operation of the plant, including equipment management, worker scheduling, and overall plant maintenance. This role requires a strong focus on operational performance, safety standards, and continuous improvement in plant operations.

Key Responsibilities:

• Supervise and manage the daily operations of the waste management plant, ensuring all processes run efficiently and effectively.
• Oversee plant equipment maintenance, including scheduling regular inspections, repairs, and troubleshooting to minimize downtime.
• Enforce strict adherence to safety protocols and regulatory compliance, ensuring a safe working environment for all staff.
• Develop and manage worker schedules, ensuring adequate staffing levels and proper training for all operational tasks.
• Ensure the plant facilities are well-maintained, including overseeing cleanliness, infrastructure maintenance, and the resolution of any facility issues.
• Monitor plant performance metrics, track operational efficiency, and prepare reports for senior management on safety, performance, and compliance.
• Address any operational issues promptly and implement corrective actions to improve plant productivity and reduce costs.
• Collaborate with other departments to align operational goals and optimize plant operations for maximum efficiency.

Requirements:

• At least 5 years of experience in managing waste plant operations or a similar industrial setting.
• Strong knowledge of equipment maintenance, safety standards, and regulatory requirements.
• Excellent leadership, communication, and organizational skills.
• Ability to troubleshoot operational issues and implement improvements.
• Strong commitment to safety and environmental compliance.

Join Our Team as an Assistant Sales Manager!

Are you a dynamic individual with a passion for sales and leadership? We are looking for an Assistant Sales Manager to join our growing team! In this role, you will support our sales team in driving revenue growth, developing customer relationships, and implementing effective sales strategies. If you have a proven track record in sales, strong communication skills, and the ability to motivate others, we want to hear from you!

Key Responsibilities:

• Assist the Sales Manager in developing and executing sales plans.
• Analyze sales data to identify trends and opportunities for growth.
• Build and maintain strong customer relationships.

Qualifications:

• Previous experience in sales or a related field.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment.

What We Offer:

• Attractive Salary
• Opportunities for professional growth and development.
• A supportive and collaborative team environment.

If you're ready to take your career to the next level, apply today!

WhatsApp 82255122 if interested

*No Quota Already

We are seeking a Regional Sales Manager, SEA for our client, a leading consumer electronic manufacturer. You will play a key role in driving revenue growth, strengthening relationships with channel partners regionally. This position requires strategic thinking, exceptional communication skills, proven sales expertise, and a talent for building long-term partnerships in the consumer electronic industry.

Responsibilities:

• Develop and execute regional sales plans aligned with company objectives.
• Identify new market opportunities and implement strategies to maximize sales growth.
• Proactively acquire new customers and source projects through strategic prospecting.
• Oversee the tender process and maintain strong customer relationships.
• Document project details and track customer activities in the CRM system.
• Meet and exceed regional sales targets and key performance indicators (KPIs).
• Prepare accurate sales forecasts and deliver reports to senior management.
• Cultivate strong relationships with channel partners, distributors, and resellers.
• Train and support partners in effective promotion and sale of products.
• Conduct regular business reviews with partners to evaluate performance and identify opportunities for growth.
• Build and nurture relationships with key customers and decision-makers.
• Provide customized solutions to meet client needs and ensure high customer satisfaction.
• Act as a subject matter expert for business communication portfolio
• Collaborate with internal teams to deliver training, demonstrations, and presentations.
• Partner with marketing, technical support, and product management teams to align sales efforts with campaigns and product launches.
• Represent the company at industry events, trade shows, and conferences to promote brand and offerings.
• Support the technical team in conducting product demonstrations for clients.

Requirements:

• Bachelor’s degree in Business or a related field with 5+ years of experience in business development, sales, or a similar role in the electronics industry.
• Proven ability to develop and execute effective sales and marketing plans for target markets.
• Strong understanding of sales channels, market trends, and partner ecosystems.
• Familiarity with AV and business communication technologies.
• Excellent communication, negotiation, and presentation abilities.
• Experience working in collaborative environments with a positive, results-driven mindset.
• Ability to identify and capitalize on growth opportunities.
• Willingness to travel as required in SEA

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Roles & Responsibilities

Responsibilities

• Monitor portioning and ensure quality food preparation to control food

• Communicate all inventory and supply needs to Chef.

• Ensure cleanliness of food outlet area; stock and prepare food items as required.

• Monitor cleaning rotation schedule on the daily basis.

• adhere to safety and general procedures

• Assist in the development and delivery of staff training which is consistent with

business needs

• Verify and supervise line staff and that work are prepared for the next day.

• Track and prepare all schedules to maximize productivity and keep labor costs within

budget.

Requirements

• Proven work experience

• Leadership skills

• Ability to remain calm and undertake various tasks

• Excellent time management abilities

• Familiarity with sanitation regulations

Ensuring that customers enjoy excellent quality service at the beauty

Managing of customers’ relationship and feedbacks

Taking care of customers’ reservation and verifying of payment

Explaining treatment and package details to customers

Managing recruitment of beauty staff

Preparing work schedules for beauty staff

Setting goals for each staff member and evaluate their performance

Ensuring that the business achieves projected sales target and profit

Monitoring and restocking of beauty supplies

Ensuring spa facilities and equipments are maintained to a high standard

Implementing of marketing campaign to attract new customers

Managing of social media platforms and website of the beauty

Ensuring that proper safety measures are put in place and adhere to

Requirements

Candidate must possess at least Diploma or equivalent

Minimum 10 Year(s) of working experience in Sales/Business management/beauty management

Very knowledgeable in spa products and treatments

Certification in spa services and massage services will be added advantage

Experience in managing multiple branches will be added advantage

Good communication skills and interpersonal skills

Able to work on weekends

No fix working hours

Good learning attitude

Only shortlisted candidates will be notified.

About The Opportunity

We are currently seeking highly skilled and dedicated Warehouse Manager in ensuring efficient management and control of the Warehouse Operation whilst achieving agreed budgetary and service levels.

How You Will Make an Impact

• Lead the creation and implementation of best practice warehouse strategy, policies, processes, and procedures to aid and improve operational performance.
• Provide a safe working environment, adhering to the necessary safety procedures and ensuring they are understood and practiced by the team at all times.
• Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with an automated system utilizing the help of the warehouse team.
• Coach, manage and develop warehouse staff and team leaders to optimize performance and meet targets and deadlines.
• Provide Quality Control and Assurance by ensuring compliance with all relevant regulations and standards, including Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP).
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

What We Are Looking for

• Qualifications such as a diploma in Pharmacy or Supply Chain Management will be favourable
• 3 years of relevant experience, preferably in a Pharma setting
• Ability to build, lead and motivate a skilled team able to meet objectives
• Proven management skills with the ability to optimize team performance and development ·

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

Job Description

• Conduct operational and staff training

• Work with boss to develop daily, holiday and themed menus.

• Monitor equipment for proper operation.

• Check staff work against daily and weekly schedules.

• Listen to customer complaints and suggestions and resolve complaints.

Responsibilities

• Implement suggestions and resolve more complex issues within the scope of the position.

• Participate and/or contribute to programs, committees or projects designed to improve service quality and staff productivity.

• Maintain and manage kitchen expenses, food costs, inventory and staffing within budget.

• Ability to work shifts.

• Assist in food preparation and delivery of all meals to customers.

• Supervise team to ensure kitchen and serving areas are clean and tidy.

• Ensure all food and health safety regulations are followed.

Overview

The CPaaS Product & Partnership Manager will be responsible to drive the growth of our regional CPaaS platform with innovative products and expand the reach of our CPaaS through partnerships. The role will require the candidate to conceptualize, evaluate, plan, define, develop and grow innovative products & partnerships working alongside with the various Bridge Mobile Operators (BMOs). The candidate shall work closely with technology partners to customize or localize the products to suit the market needs where needed, as well as with the BMOs to launch the various products and services on the CPaaS platform so that the BMOs can differentiate themselves in their respective markets and make a difference in the world of business communications.

Key Responsibilities

· Researches the market, identifies the market opportunity, and articulates user and buyer needs in the form of market requirement statements.

· Identify, engage and collaborate with technology or eco-system partners to enable, localize/customise and/or co-create products and/or solutions suitable for the region, giving the BMOs competitive advantage in launching the products.

· Ensure that the regional products developed are commercially viable, scalable and sustainable in the markets to be launched.

· Own the Business & Operational Readiness Framework and work with relevant stakeholders within Bridge, BMOs & technology partners to setup the necessary operational & sales support processes, essential to drive sustainable growth of the products.

· Build Partnership strategies & roadmap to extend the reach of our CPaaS products for relevant industries in respective BMO markets.

· Proactively identify & engage with potential 3rdparty solution providers that require communications services offered by the CPaaS platform.

· Collaborate closely with identified Partners to complement and strengthen their product offering with our CPaaS communication capabilities.

· Lead the Partnership commercials, build, operationalise, and maintain Partner integrations.

· Work closely with Partners & BMOs to enable the most effective GTM for each BMO market.

· Work closely with the BMOs and/or technology partners to constantly run customer engagement programs, such as product knowledge sharing, workshops, seminars etc to drive awareness and adoption of the services.

· Track the revenue of each product, ensuring profitability of the product for both Bridge and the BMOs.

Key Qualifications

· Bachelor's Degree in Engineering, Computer Science, Business, Marketing or equivalent, MSc/MA is a plus.

· Minimum 5 years of work experience in the CPaaS or SaaS/PaaS/IaaS/CCaaS/UCaaS, Telecommunication or related industry developing or managing products.

· Significant experience and knowledge of delivering communication capabilities to B2B and B2B2C ecosystems.

· Proven experience in shaping CPaaS/SaaS Product & Partnership strategy.

· Experience with Customer Data Platforms and Marketing Automation Tools will be added advantage.

· Past Partnership/Alliances/Business Development experiences will be added advantage

· Proven track record of significant experience in managing products in a fast-paced software/CPaaS/SaaS/Telco environment, managing & driving results through diverse cross-functional teams.

· Good command of both written and spoken English, and strong documentation skills with good logical thinking and attention to details.

· Ability to interact confidently, speak and write well and collaborate effectively with Mobile Operators, technology or eco-system partners as well as other stakeholders across key business functions are essential.

Starting salary will be commensurate with the years of work experience.

* Salary does not include CPF contributions by employers for those eligible for CPF contributions.

Personal Data Protection Clause

By submitting your application, you consent to the use of your personal data, contained in this application and in any other documents that you may submit in connection with your application for employment (“the said documents”), for the purpose of appraising your suitability for employment and if unsuccessful, for the retention and use of your said personal data for the purpose of considering you for future vacancies for a period of six months from the date of this application. You hereby also undertake that you have obtained the consent of the persons whose personal data you have provided in the said documents that you may submit their personal data in connection with your application for the purposes indicated herein. You hereby also give consent for the referees that may be listed in this application to be contacted for the purpose of obtaining professional references to consider your suitability for employment.

For more information on our PDPA policy, please visit https://www.bridgealliance.com/personal-data-protection-policy

Interested applicants please send in your CV to [email protected], stating your current and expected monthly and annual salaries.

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Job Description

Reporting to the Group Brand and Marketing Director and the School Principal, the Parent Liaison Manager will work closely with other relevant internal departments to market and promote EtonHouse International School to the international and local community in Singapore.

Enquiry Management

• Ensure the PLO team captures all new enquiries (calls, email, online leads, walk-in's etc.) in the CRM system from the date of receipt.
• Ensure the PLO team records all appropriate information into the CRM system. Ensure the PLO team contact all new enquiries and are followed up by phone or email within 1 working day. Overseas phone calls can be made using the CRM.
• Ensure the PLO team emails the prospective parent the school tour confirmation details
• Ensure the PLO team contacts the prospect parent 1 days before to re-confirm their appointment (email where necessary) and use the CRM calendar tool to do so.
• During tours, ensure that the PLs share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high quality experience
• Post school tour; ensure the PLO team sends a post tour email within 1 working day after the school tour.
• Ensure the PLO team tracks and note all comments within the CRM in a timely manner and update their status.
• Ensure the PLO team follow-up with all post tour parents by calling them 3 days post tour to check their status, or any other questions. Use the ‘sequence' tool and the ‘templates' in the CRM to connect with families.
• Ensure the PLO team arranges any follow-up meetings i.e. principals, assessments within 1 week post tour.
• Review the status of all enquiries from the CRM reporting (pre/post tour) ensure that the PLE's are following up with their prospect parents.
• Compile tour templates learning stories for PLO team to improve the school tour.
• Review and shadow the PLE's around school tours to ensure they are promoting the school in the right light i.e. curriculum, stories, facts etc.
• Continuous review of the school tour process with the PLE's from start to end, i.e. explaining about EtonHouse, Curriculum, application documents etc. Ensure a 5-star customer service to parents.
• Support families for student pass applications and the team wherever required to facilitate these conversations with agents or parents directly
• Engage in all induction courses and professional development sessions facilitated by HQ
• Ensure that the data in the CRM is updated at all times to facilitate accurate reports and trends
• Update parent status in the CRM and engage with them intentionally to nurture them through the funnel. Use the CRM features-sequences and workflows
• Train and induct new joiners and existing members of the PL team to use best practice in CX and use of technology platforms

• Advocate for the EtonHouse learning pathway beyond pre-school
• Ensure that the school website has accurate and up-to-date information
• Providing outstanding customer service that is personalised and in alignment with the organisation's culture and values.
• Support all media and brand and marketing events and requests
• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions
• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team
• Handle all admission and withdrawal processes and documents
• Monitor and track student numbers, agent referrals, withdrawal data

Open House/Weekly School Tours

• Lead the organisation of open days from managing the RSVP list to organising the relevant groups, schedule of the day and follow up.
• Ensure the PLO team confirms attendance 2-3 days before the Open House. The team also follows up with a phone call.
• Allocate school tour groups for each school coordinator
• Brief school coordinators as to the set-up for the open house
• Ensure the school is clean/set-up ready for open house.
• Work with the kitchen to ensure food etc. is provided and setup
• Facilitate the content of the sharing by the principal and/or other members of the leadership team
• Prepare materials and resources that are shared with families

• Bachelor degree from a recognised University with at least 5 to 6 years of related work experience in a sales management / business development role in the education services or a service-oriented industry.
• Sales management experience is desirable
• Experience working in an international school environment would be an added advantage.
• Possess a collaborative attitude and work well in a team oriented work environment
• Excellent written and verbal communication skills
• Result oriented and a hands-on marketer