Team Summary

The Solutions team in Visa Direct is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,
• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,
• Troubleshoot issues by developing a deep understanding of how our product works,
• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,
• Test environment configuration, setup and liaise with internal/external stakeholders to facilitate implementation processes.
• Advocating for client’s views internally and driving continuous product improvements based on client feedback.
• Enabling Sales Consultants and peers with product / technical knowledge, providing coaching for junior members of the team on product capabilities and customer onboarding requirements
• Contributing and managing support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,
• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Director, Commercialisation and Solutioning APAC for Visa Direct Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Opportunity:

Adecco is partnering with Asia's leading communications technology group, and we are seeking to hire a Project Planning Manager to join their business! Reporting to the Director, the successful incumbent will oversee and manage pipeline and cable diversion requests from clients. This role includes managing a team of 4 planners to oversee the completion of project assessments, track project timelines, control budgets, and ensure the successful and timely execution of all initiatives. Furthermore, the role involves participating in tender procurement processes and maintaining accurate and up-to-date network inventory records.

• Full-time, permanent opportunity
• Work location: East region
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $8,000 / month + VB

The Job:

• Coordinate and manage pipeline/cable diversion requests from state agencies and private enterprises.
• Lead a team of planners to ensure thorough project studies, accurate quotations, efficient implementation, and timely completion of all projects.
• Prepare project quotations for clients and oversee project delivery upon confirmation.
• Work closely with the operations team to ensure contractors adhere to planned timelines and project specifications.
• Monitor ongoing projects, ensuring they are completed on schedule and meet customer expectations.
• Identify and address site issues or constraints, developing practical and effective solutions.
• Oversee project budgets, including Capex and Opex, to maintain financial control and ensure timely cost recovery through billing.
• Provide material forecasts to the material management team, ensuring sufficient resources for seamless project rollout.
• Review network data, generate statistical reports, and proactively address pipe/cable capacity needs.
• Lead tender processes to evaluate and select suitable contractors for various projects.
• Maintain up-to-date and accurate records of network inventory.
• Drive process automation initiatives to minimize manual effort, enhance efficiency, and improve the customer experience.
• Develop and maintain comprehensive documentation of new processes and procedures to boost team efficiency and ensure compliance with standards.

The Talent:

• Bachelor’s degree in Engineering with at least 4 years of experience in telecommunications.
• Proven expertise in managing pipeline or cable network projects and outside plant networks.
• Familiar with Fiber, Access, and Transmission technologies, as well as GIS and Network Inventory Systems.
• Strong leadership skills to manage and develop planning teams and oversee project study, execution, and monitoring.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

•⁠ ⁠Supervises and coordinates activities of the employees to ensure that the club is running efficiently and profitably.

•⁠ ⁠Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

•⁠ ⁠Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

•⁠ ⁠Enforcing discipline and accept zero tolerance.

•⁠ ⁠Represent the performing artistes to attend all management meetings.

•⁠ ⁠Ensures the hospitality of the guest.

•⁠ ⁠Assists in interviewing, hiring, and training applicants/employees.

•⁠ ⁠Plans, assigns, and directs work.

•⁠ ⁠Appraises good performance of employees.

•⁠ ⁠Coaches poor performance of employees.

•⁠ ⁠Negotiating contracts and fee, booking venue and handling publicity.

•⁠ ⁠Foster and strengthen teamwork.

•⁠ ⁠Addresses complaints and resolves problems.

•⁠ ⁠Must be prepared to work during weekends and public holidays

Looking for baristas for our outlet.

Previous barista experience is preferred. If you have no barista experience but with a keen interest to learn, you are welcomed to join.

JOB DESCRIPTION
Candidate must be able to oversee every section of the company

Candidate is the in charge of the overall supervision an entire organization

Most of the time, Candidate is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS
2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

• Project Planning and ExecutionDevelop detailed project plans, including timelines, resource allocation, and budgets, to ensure successful delivery aligned with Wiqayah’s objectives.
  
• Stakeholder ManagementBuild and maintain strong relationships with clients, team members, and other stakeholders to ensure expectations are clearly communicated and met throughout the project lifecycle.
  
• Risk Management and Problem-SolvingIdentify potential project risks, develop mitigation strategies, and resolve issues promptly to minimize project disruptions.
  
• Team Leadership and CoordinationLead cross-functional teams, delegate tasks effectively, and provide guidance to ensure team alignment with project goals and Wiqayah’s quality standards.
  
• Performance Monitoring and ReportingMonitor project progress, track key performance indicators (KPIs), and prepare detailed reports for internal and client review, ensuring transparency and accountability.
  

We specialize in supply and installation of Security Systems.

4) Job Scope:

- Able to hands on Networking & Security systems installation, testing & commissioning, programming, maintenance, system troubleshooting (i.e. especially CCTV security system, ACS door access system, Electrical, alarm system)

- Preparation of project schedule, safety documents for safety submission (i.e. risk assessment, method statement, etc)

- Coordinate with site supervisor/ client/ sub-contractor/ main-con for site work related matters such as installation, testing & commissioning, etc to ensure smooth execution of site work.

- Liaise with main-con/ sub-contractors/ client for arrangement of materials, equipment, tools and other sub-contracting work activities.

- Coordinate/ participate in regular customer meetings/ site meeting on project related matters.

- Support other team members at site as needed.

- Manage & comply with Workplace Safety & Health for project execution.

- Other duties as assigned.

5) Requirement:

- Diploma in Electrical engineering or related studies in Mobile Communication Technology (Network Design and Management).

- More than 3 years of project management experience in related field

- Experienced in handling multiple projects

- Possess effective organizational and follow-up skills, meticulous

- Good interpersonal skills and able to interface with all levels, internally and externally in professional and responsive manner

- Attended safety courses/ possess work at height, BCSS supervisor, scissor lift, etc

- Capable of interpreting building schematics drawings, electrical drawing/layout

- Good oral and written communication skills

- Knowledge in Microsoft, AutoCAD

- Able to work independently with minimum supervision.

- Works well under pressure

- Well time management

- Specialise in networking system.

6) Working hours:

- 5 days/ week (Monday-Friday) 0900-1800hrs,

- OT allowance

- immediate vacancy position, performance bonus

- Career development and opportunities

- Positive, friendly working environment

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Factory Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8 am – 5 pm; Sat, 8 am – 12 pm)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the day-to-day operations of the factory, including production processes, warehouse, and logistics operations, ensuring efficiency, quality, and timely delivery of products.
• Develop and implement sales strategies to increase revenue for the company, leveraging industry contacts as appropriate.
• Responsible for coordination and control of production processes to maintain yield.
• Develop and implement safety protocols and standards to ensure a safe working environment for all employees.
• Manage the budget for the factory, including the cost of materials, labour, and overhead expenses.
• Train, supervise and manage the factory staff to ensure that all employees are performing their duties effectively and efficiently.
• Keep up to date with industry trends and developments to ensure that the company remains competitive.
• Address areas of non-compliance as and when appropriate in a professional manner.

APPLY NOW!!!

• At least 5 years of relevant experience in managing Central Kitchen operations.
• Strong background in overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Familiar with factory automation and manufacturing technology.
• Working knowledge of MS Office is necessary.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Strategic HR Leadership:

• Oversee all HR functions with a focus on recruitment, employee relations, performance management, training, and compliance across the APAC region.
• Develop and implement HR strategies aligned with regional business objectives and growth plans.
• Develop and implement HR strategies and initiatives aligned with the company's overall business objectives and regional needs.
• Collaborate with senior leadership to understand business priorities and provide HR solutions that support regional growth and operational goals.

Leadership and Team Management:

• Lead and mentor HR teams across multiple locations within the region, providing guidance, support, and professional development opportunities.
• Foster a collaborative and high-performance culture within the HR function and across regional teams.
• Ensure HR teams are effectively executing HR programs and services in line with organizational standards.

Talent Acquisition, Management and Development:

• Lead recruitment strategies to attract top talent, implementing best practices in talent acquisition.
• Develop retention strategies to maintain high employee engagement and reduce turnover.
• Implement performance management frameworks and leadership development programs.
• Develop succession planning strategies for leadership roles.
• Implement training programs to enhance employee skills and career growth.

Employee Relations and Engagement:

• Address complex employee relations issues, including conflict resolution, disciplinary actions, and grievance handling.
• Develop and implement employee engagement strategies to improve job satisfaction, retention, and organizational commitment.
• Serve as the final point of contact for employee relations issues.
• Handle grievances, disciplinary actions, and conflict resolution fairly.

HR Operations:

• Oversee HR operations, including accounting, payroll, compensation, benefits, and employee records.
• Drive improvements in HR processes and systems to streamline operations.
• Implement and manage HRIS and other systems for talent acquisition and payroll.

Compensation and Benefits:

• Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.
• Conduct compensation benchmarking and recommend adjustments to address market trends and internal equity.
• Manage benefits administration and ensure compliance with regional regulations.

Compliance and Risk Management

• Stay updated on legislative changes and market trends affecting compensation and benefits.
• Ensure compliance with local labour laws and regulations across the APAC region.
• Promote ethical behaviour and ensure adherence to the company’s code of conduct.
• Identify and mitigate HR-related risks, including employee relations issues and legal challenges.

Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or Master’s degree or professional HR certification.
• Minimum of 10 years of HR experience, with at least 5 years in a managerial or director-level role with proven experience managing HR functions across multiple locations or regions.
• Strong knowledge of regional labor laws and HR best practices.
• Experience with both start-ups and MNCs preferred.
• Deep business acumen and a track record of executing strategic HR initiatives that drive growth and scalability.
• Expertise in talent acquisition, EVP, and employee engagement strategies to build high-performing teams.
• A dynamic leader capable of inspiring and motivating diverse HR teams globally.
• Exceptional communication and interpersonal skills to influence stakeholders and foster collaboration.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development.
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond self and are impact focused.
• Consider the needs, challenges, and objectives of every person they interact with
• Exhibit positive reinforcement to help others succeed.

About the role

Job Title: Global Network Service Manager

Works closely with and have impact on: All global functions

Reports to: Director, Global Infrastructure & Cybersecurity

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.

Duties and Responsibilities

Strategic

• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.

Operational

• Maintain and operate various networking technologies including:

1. Global networking including SD-WAN, MPLS, VPN, DNS, Radius, etc.
2. Network components such as routers, switches, wireless access points (WAP), SSL VPN.
3. Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
4. Automation experience (Ansible or Terraform).
5. Security products such as firewall, IPS, WAF.

• Hands-on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
• Lead and coordinate incident resolution across different internal and vendor teams.
• Collaborate with cross-functional IT teams to support network-related projects.
• Collaborate with the security team to develop and enforce network and security policies.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
• Develop and maintain network documentation and diagrams.
• Stay updated with the latest networking technologies and best practices.

Requirements

Experience

• Minimum 10 years work experience within network operations with at least 4 years’ experience in enterprise network design including Azure cloud.
• International experience is highly desirable.

Skills/Accreditations

• Passion to work for a growing medical technology organization.
• Understanding of Azure cloud and data centre network architectures, hands-on experience in planning, design & implementation of network architecture.
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
• Good communication skills with spoken and written English.
• Experience in leading team members in global settings.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork and interpersonal skills including strong persuasive techniques.

Academic Qualifications

• Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred.

Travel requirements

• Occasional travel, approximately 10% to 15% of the time.

*The position title and salary will be based on relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

Responsibilities

• Handle incoming sales leads through to completion of contracts.
• Lead corporate sales initiatives for new properties.
• Identify and hunt for new corporate clients (B2B) while maintaining existing relationships.
• Conduct engaging property viewings that effectively showcase unique customer experience.
• Executing the Sales strategy.
• Managing the customer experience from lead generation through to move-in and retention.
• Actively gather market and industry insights to share to identify business opportunities and present upwards.
• Participation in trade shows, familiarisation trips, client entertainment and industry events.

Requirements

• At least 2-3 years of experience in Sales or Leasing is essential, you MUST come from a Hotel, Hospitality, Serviced Apartment background. Experience in a B2B environment is REQUIRED.
• Must be responsible, self-motivated, detail-oriented, and capable of working independently.
• Strong problem-solving, communication, and interpersonal skills are crucial.
• Excellent negotiation and presentation skills are required.
• Proactive and enthusiastic individual.
• This role is only open to Singaporean candidates with valid working rights.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Key Responsibilities:

• You will be responsible for Preparing tenders, proposals and quotations and providing pre-sales and post-sales support and project operations/management.

• Review customer specifications and assist in formulating & communicating the commercial/technical strategy to best address customer needs.

• Understanding of the structure of transmission work & electrical work industry and related customers.

• You will formulate business strategy, strategic leadership for the business development, operations and project management

• Build relationships with clients, government, community and organization that may potentially have commercial interest.

• Communication and cooperation with overseas branches and headquarters (Korea)

• To drive constant improvement systems in operations to maintain competitiveness in the market.

• To share thorough knowledge of construction industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary goals, operations, challenges and requirements.

• Identifying and establishing business with cable works, especially strong technical skills of electric market in Singapore.

Valued but not required skills and experience:

• Internship or work experience in performing Sales & Engineering within the power industry

• Excellent in Microsoft Office Suite

Roles & Responsibilities:

• Coordinate and perform detailed analysis of operating costs & profitability against budget/forecast across all processes in the factory and provide recommendations of practical measures to reduce cost(FP&A).
• Coordinate and communicate across relevant processes to conduct budget, forecast, and analysis and strategic planning for top management & HQ in Japan.
• Collaborate with internal and external stakeholders, to provide recommendations to optimize business processes.
• Monitor monthly expenses/marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Perform cost management activities throughout the company and provide analysis on cost behavioural pattern of business operation.
• Thoroughly evaluate the processes together with process owners in order to generate cost saving measures and drive improvement in productivity.
• Review operating expenses critically and provide recommendations to top management based on facts and findings.
• Utilize data analytics and conduct thorough analysis of market trends, competitive landscape, and customer behaviour to identify opportunities and threats. Provide regular updates to senior leadership on performance against targets.
• Lead & carry out weekly & monthly meeting with top management & Japan HQ management.
• Responsible for costing team’s growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Requirements:

• 10 years & above working experience in manufacturing industry, including at least 3 years at managerial position. Candidate with experience in unique manufacturing environments is a plus for this post.
• At least 5years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• Strategic thinking, ability to translate business vision into reality, decision maker, assertive personality.
• Able to effectively work under tight deadlines.
• Meticulous and good analytical skills.
• Must be computer literate: A very thorough knowledge of Microsoft Excel in analysis and forecasting; and produce professional Microsoft PowerPoint presentations.
• Knowledge in ERP is an added advantage.

Working hours:

Normal Shift (5 days work week)

7.50am to 4.55pm

Work location: 88 Second Lok Yang Rd, Singapore 628164

Benefits:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme

Role Overview
We are seeking a highly skilled and dynamic Senior Manager, Operations to join our team in Singapore. This role encompasses overseeing operational, administrative, and strategic initiatives critical to the company’s sustained growth and success. The ideal candidate will demonstrate exceptional organizational, leadership, and communication abilities, with a proven capacity to manage complex projects and coordinate with stakeholders across diverse regions.

Key Responsibilities

1. Operational Oversight

• Ensure timely and accurate completion of company and subsidiary audits.
• Oversee accurate and compliant filing of company and personnel tax obligations.

2. Recruitment and Staff Development

• Lead the recruitment and onboarding process for all incoming team members.
• Provide mentorship and guidance to staff, addressing personnel issues across all levels.
• Finalize and deploy an HR system to enhance workforce management and operational efficiency.

3. Strategic Initiatives

• Oversee the deployment of the SAP system, ensuring alignment with business needs.
• Supervise the management of investment fund structures in Singapore (VCC) and Cayman Islands (SPV).
• Lead the implementation of risk and compliance management frameworks, ensuring adherence to regulatory standards and internal policies.

4. Administrative and Communication Management

• Review and approve monthly reports (HR, operations, finance) for submission to senior leadership.
• Prepare and manage meetings, ensuring agendas, minutes, and relevant documents are distributed accurately and promptly.
• Oversee the preparation and submission of internal and external administrative documents requiring leadership approval.
• Maintain effective and consistent communication with stakeholders, including headquarters and subsidiaries.

5. Business Development and Carbon Management

• Oversee trading operations for green and blue methanol, including client introductions and market strategy.
• Manage carbon credit trading activities, including account openings and ongoing credit monitoring.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field; advanced degrees (e.g., MBA, CFA) are highly desirable.
• Minimum of 8 years of experience in operations or a senior managerial role, preferably within a multinational organization.
• Demonstrated expertise in audits, taxation, banking, compliance, and risk management.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working across regions and coordinating with multidisciplinary teams.

Why Join Us?
This role provides an exceptional opportunity to contribute to strategic leadership and operational management within a forward-thinking organization dedicated to sustainability and innovation. Join our team and play a key role in driving transformative initiatives that make a meaningful impact globally.

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Mon to Fri 8.30am to 6pm

Location: Central
Working Hours: Mon- Fri 9am- 6pm
Basic UP $5000 + $60 mobile allowance + 2 times Bonuses

Job Responsibilities

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company's range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 2 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Overview

The role holder, reporting to the Financial Controller, is

- To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.

- To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.

• To manage intercompany loans.

• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.

• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.

• To support business stakeholders in FX and trade financing matters.

• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.

• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.

• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.

• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.

• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.

• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.

• To work with Legal Department on Banks’ Letter of Offer and negotiate terms and conditions with our banks.

• Ad-hoc duties as assigned.

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

A) Project Management Strategy & Delivery

• Organize project management process, define roles and responsibilities of different parties, identify various partners and channel to source the right talent for the project
• Accurate and efficient scheduling considering all project variables and buffer time
• Prepare and manage positive cash flows throughout project cycle
• Manage and follow local Government Registration requirements
• Create quality metrics as needed to control suppliers and onsite installation
• Prepare project progress reports to accurately reflect site conditions, influence decision makers, and manage expectations of clients
• Shall achieve the project targets whilst maintaining the indicated project organization as indicated in the processes, within both the group and the project’s safety policies, a quality of the project personnel involved and realize client satisfaction without compromising the company projects goals.
• Coach and develop the team to work together to problem-solve and improve efficiency

B) Stakeholder Relationship Management

• Develop strong and positive relationships with all parties (client, architects, consultants, sub-contractors, internal QS and purchasing teams, governmental authorities, etc.) and work closely with project team to ensure all project goals are achieved.
• Take responsibility to communicate effectively with clients, suppliers and project team to manage expectations and improve scheduling, pricing and quality.

Requirements;

• Demonstrable experience in project management of high rise condominium projects
• Minimum of 5 years of Project Management experience
• Good proven track record of managing projects of high quality, within schedule and under client’s budget
• A problem solver with strong communication skills, able to engage the proper person to push processes along and continuously achieve completion milestones
• A relationship builder with absolute business ethics and professional integrity
• Good command of spoken and written English

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Duties & Responsibilities:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Any other duties / tasks as requested by management.

- Updating inventory count and maintaining inventory records to share with management and other stakeholders in the business
- Keep accurate and up-to-date records of all purchases, including prices, quantities, and delivery dates. Ensure that all information is documented and easily accessible for reference and reporting purposes.
- Conduct market research to identify new suppliers, products, and technologies. Stay updated on market trends, price fluctuations, and industry regulations to make informed purchasing decisions. Compare prices, quality, and delivery terms to select the best suppliers for the organization.
- Monitor stock levels and anticipate future needs. Coordinate with the warehouse or inventory team to ensure optimal inventory levels are maintained. Recognize potential stock shortages or excesses and take appropriate action to address them.
- Assist in developing and monitoring departmental budgets. Ensure that purchasing activities align with approved budgets and financial guidelines. Identify cost-saving opportunities and propose strategies to optimize procurement processes.
- Prepare regular reports on purchasing activities, including expenditures, savings, and supplier performance. Generate reports for management review to provide insights and support decision-making processes.

Skills:

- Ability to accurately process and maintain detailed records and documents.
- Capable of managing multiple tasks simultaneously and prioritizing work effectively.
- Able to communicate clearly and professionally with suppliers, vendors, and internal stakeholders.
- Proficient in negotiating favorable terms, conditions, and prices with suppliers.
- Capable of conducting market research and analyzing data to make informed purchasing decisions.
- Experience with procurement software and systems to manage purchase orders, track inventory, and generate reports.
- Familiarity with procurement policies, procedures, and industry standards.
- Skilled in identifying and resolving issues related to purchasing, such as delivery delays or quality concerns.

Job Responsibilities

• Loyalty - Steer and manage the strategic and operational functions of the PLC VIP Program. Lead the optimisation of campaigns in order to maximize acquisition of new VIP customers and retention of existing customers.
• Partnerships (as an extension of Loyalty) - Engage and maintain collaborations with partners (subsidiaries, shopping malls and potential partners) to enhance our customers’ experience with PLC and to place PLC at the top of the minds of the pets community.
• Events (as extension of CRM) - Participate in pets related events, ensure these events are operated smoothly and event objectives are met.
• Public Relations - Work with PR agency to ensure appropriate response to customer feedback on social channels & forums as well as press queries
• CSR - Facilitate requests for donations and support from various communities, and ensure Pet Lovers Foundation funds are properly managed and maintained.

Job Requirements

• Degree in Marketing, PR or equivalent
• Minimum 7 years of relevant experience in Loyalty or CRM, partnership, events and CSR management.
• Experience of working in retail environment and in CRM
• Highly motivated and approachable, with excellent communication skills.
• Ability to work in a fast paced, dynamic and challenging work environment.

Interested candidate, you may apply via our career website: https://plc.applyourjobs.com.

Only shortlisted candidates will be notified.

Job Responsibilities

• Manage sales and marketing related work and supporting the manager in achieving budget/target
• Liaising and building relationship with new and existing suppliers and customers
• Prepare budget and sales forecast, monitor sales and profitability
• Follow-up on AP and AR, forex management
• Prepare sales and profit report
• Manage forwarders and 3rd party providers for storage, logistics and transportation arrangement

Job Requirements

• At least 5 years working experience in International Trading/Whole Sales Trade/Sales & Marketing industry
• Minimum degree in any fields and Bachelor in Supply Chain Management will be advantageous
• Resourceful, good analytical and problem-solving skills
• Good interpersonal skills, ability to work independently in a fast-paced environment;
• Good team player and good business acumen;
• Good attitude and positive thinking.

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [email protected]. Your interest will be treated in strict confidence.

People Profilers Pte Ltd
DID: 6950 9738
http://www.peopleprofilers.com

Lim Yi Tian, Candy
EA License No. 02C4944
Registration No. R1109829