Job Title: City Hall Hub Manager

Reporting Line: Reports directly to Head of Health and Fitness

Job Summary:

The Health and Fitness Hub Manager at UFIT City Hall holds a dynamic role, combining responsibilities for overseeing fitness operations and clinic management. This position also involves engaging with the UFIT Sports division at City Hall and integrating sports clientele into health and fitness services, and vice versa.

The pivotal nature of this role necessitates leadership in driving revenue growth, enhancing client experiences, and optimizing efficiencies across all aspects of health and fitness services. The Hub Manager is ultimately responsible for the performance of both fitness and health operations at the City Hall Hub, with appraisal based on P&L performance and continual improvement of KPIs.

Maintaining team standards and service delivery is a critical aspect, ensuring adherence to client experiences, facility management, team process compliance, and fostering a culture of teamwork and excellence within the UFIT community.

Specific Working Management Hours:

● 6 x 6-hour work blocks across the week (1 block per day Monday -

Saturday, totalling 36 hours), pre-agreed with the line manager.

● Working blocks are 8am-2pm or 2pm-8pm

● Tuesday and Thursdays working blocks will be 2pm-8pm

● A maximum of 1 block can be carried out in 1 day.

● If a block falls on a public holiday, the individual is not required to

work. However, if working on this day is operationally necessary, the

manager will receive time off in lieu (time in lieu must be planned

and approved by their line manager at least seven days before the

event).

● If the manager is requested to work during times outside their

blocks, then they will have compensatory time-off in lieu - this will be

at the line manager's discretion.

● The Manager will not receive additional compensation for client-

facing services completed during registered working blocks but will

for sessions completed outside of these hours.

● A weekly schedule of working blocks will be set in collaboration with

their line manager every quarter, and communicated with all

stakeholders. Any alterations during this period be signed off by their

line manager

● From time to time the company may request which block during the

day the manager is to work

● PT/coaching hours are limited to 30 per month

Annual Leave:

● 21 x 6 hour time blocks can be taken as annual leave per year.

● Maximum 14 consecutive days not at work (including weekends and

public holidays).

Responsibilities:

1. Business Development:

● Assess and evolve fitness and clinic services, contributing to the

development of a Health and Fitness Hub.

● Identify opportunities for business growth within fitness-related

modalities and present proposals to senior management.

● Engage with UFIT Sports management and team members to

promote and cross sell health and fitness services to Sports based

clients

● Develop and nurture relationships with the hotel management team

to ensure smooth operations of existing services, and to develop

potential new areas of growth

● Engage with current or potential partners and key stakeholders,

providing facility tours and meetings as requested by SMT.

● Proactively manage any partnership or corporate client that can

positively impact the P&L of your location

2. Sales and Operations:

● Lead all Health Consultations at UFIT Club St and be ultimately

responsible for all new fitness sales within the hub.

● Allow open access to their working diary to the UFIT sales team to

enable the UFIT team members to book health consultations/sales

meetings directly at pre-agreed times.

● Optimize client retention through ongoing community management

and daily tasks, communicating with all clients at critical points

during their programmes, including but not limited to two-week

check-in, end of the programme, key milestones/successes, and

operations changes that impact the client (i.e. trainer departing, etc.)

● Management and onboarding of all new corporate groups and

classes that drive fitness revenue into the location P&L.

● Regular communication and collaboration with the UFIT Senior Rep at

your location to ensure the highest customer service and

administration standards possible.

● Manage all incoming program freeze requests which sit outside the

boundaries set out in current UFIT terms and conditions.

● Manage a team to achieve revenue forecast goals for Personal

Training (PT), Group Fitness classes, and clinic services.

● Oversee representatives to ensure excellent customer service and

efficient administration tasks.

3. Human Resources:

● Lead and manage a team to be engaged with the UFIT brand and

exceed client expectations daily.

● Lead 4 week UFIT Brand Onboarding with new joiners to the team

● Ensure CPD sessions are attended by team members especially new

joiners

● To work with COO on team manpower / recruitment needs and

timelines

● Develop an effective feedback and appraisal system with the team,

ensuring each member has at least two formal annual appraisals.

● Coach team members on maintaining high-quality standards,

particularly in goal setting, results, and Circle of Care (CoC)

integration.

● Drive tech usage and data capture, especially with Trainerize, to

enhance client experience and team performance.

● Identify underperformers and create improvement plans to align

with UFIT standards.

4. Facility and Equipment Management:

● Conduct a weekly equipment review and maintenance program as

discussed and set out with the COO.

● Coordinate repairs or facility improvements in collaboration with the

COO.

● Work with the Senior Rep to ensure the cleanliness of all fitness

client areas within Club Street.

5. Recruitment:

● Provide on-site induction and training for new hires as required.

● Actively promote and recruit UFIT as an employer to potential

recruits and high-caliber fitness professionals.

● Conduct second-round interviews for fitness candidates hired to

work at the hub

6. AHPC Coordination:

● Through the MD of H&F provide guidance and support for AHPC

qualification and registration.

● Facilitate AHPC supervision within the hub health team as required.

7. Team Onboarding:

● Arrange onboarding schedules for new hires.

● Facilitate the onboarding process for new team members.

8. Personal Leadership and Networking:

● Facilitate networking opportunities for the team.

● Conduct oneself per UFIT values of Passion, Work Ethic, and

Excellence.

● Model a professional attitude toward clients and cultivate an

integrated team atmosphere.

● Maintain a strong awareness of customer satisfaction and address

any issues promptly.

Key Performance Indicators:

● Health consult conversion rates

● Occupancy rates of gym floor (PT), classes, and Clinic rooms

● Number of active clients on UFIT Programs.

● Utilization rate of CoC sessions per client

● Retention rates of team members

● CoC Integration rates

● Ensure the PT team's adherence to key performance indicators,

including goal setting, programming, testing, CoC integration, and

client success reporting.

Compensation & Performance Bonus:

1. Base Salary

a. $4500 + work phone

2. Monthly Bonus of $500 based on hitting:

a. Target Fitness Occupancy ($250)

b. Target Fitness Health Occupancy ($250)

3. Quarterly Sales Bonus based on achieving PT Sales target (Up to

$3000 per quarter)

4. PT Commissions

● Fitness Coaching pay shall be calculated as 44% of all Earned

Revenue.

● The manager will be eligible to receive an additional discretionary 2%

of all Earned Revenue for every 12 months of service with the

Company completed, as calculated from the commencement of your

service with the Company.

● The Manager will earn a further 2% of earned revenue commission

while in the manager role. This additional 2% will be removed if the

manager resigns or returns to work as a full-time coach.

● Clauses (a) and (b) above are subject to a cumulative total of 60% of

all Earned Revenue.

5. Annual Bonus-$12,000 based on the target contributing EBITDA

being hit - 75% performance based, 25% is discretionary

1. Supervise a group of site staff, engineers.

2. Plan and organise daily work, execution of projects, prepare project schedule, milestone reports, submission and manpower planning.

3. Praticipate in the preparation of technical specifications, design requirements, conduct tender site show round for project works and contract management.

4. Ensure effective project management on the implementation of design, installation, testing and commissioning.

5. Control the use of site resources and overall project cost & also monitor and control wastage on site.

6. Ensure all installation engineers, workers/ sub-contractors work is completed in the allocated in the allocated time.

7. Ensure safety in the workplace through close supervision and implementation of all safety requirements.

8. Review of contactor's resign submission, update of as-build drawing, attendance to site meeting / inspection

9. Liaise with office staff to assist in the resolving of queries, customers, subcontractors & suppliers

10. Provide suggestions for improvement of practices within the company Other duties as assigned

11. Resuly-oriented and able to deliver results for multiple projects under tight deadlines.

12. Prefer bilingual in communication in view to liaise with clients & consultants

13. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

14. At least 2 Year(s) of working experience in the related field is required for this position.Required Skill(s): autocad, Microsoft Office, driving

15. Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

16. Those who can start immediately or within a short notice period will have an added advantage.

About SCCFSC

Formerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and cooperation.

Our Approach

Taking an inclusive approach, we leverage on the community to activate mutual help through social connections and inclusiveness with the aim of empowering the low-income and vulnerable families while developing the full potential of the next generation for transformative change.

About the role of HR Manager

We seek a dynamic capable individual with well-rounded experience in Human Resource field who can independently manage the entire spectrum of HR from attraction-retention-motivation-development.

The HR Manager is responsible for preparing the annual budget, overseeing payroll and other HR related operational duties, maintaining HR records, and analyzing data to support informed decision-making. In this role, you will be partnering with internal stakeholders in key initiatives, in support of building and strengthening our people agenda to achieve our organisation’s goal of transforming lives in SCC. This lead role also provides strategic HR management of wellness, employee engagement and people development initiatives, policies and practices and insights to the board and senior leadership team. This dynamic and adaptable individual to also have sound knowledge of HR legal matters in compliance to communicate across all levels of the organisation. Resilient and resourceful and seeks collaboration for the best outcome for team and organisation.

Key Responsibilities:

1. Recruitment & Onboarding

• Oversee workflow processes and procedures of recruitment
• Plans and conduct new employee on-boarding to foster positive attitude toward organisation goals.
• Update job requirements and job descriptions for all positions.

2. Compensation & Benefits & Payroll

• Develop and recommend for implementation of compensation plan
• Administer benefits plans
• Manage Annual Increment and Variable Compensation process
• Oversee payroll process including AI/VC and AWS

3. Talent Management

• Lead and administers performance review programme, integrating AI/VC within appraisal cycle to support personal development and merit-based compensation system to ensure effectiveness, compliance, and equity within organisation.
• Work on talent identification and development of career progression and succession planning
• Work on competency building to increase capacity and effectiveness of workforce

4. Employee Welfare & Engagement

• Prepare employee’s resignation notice and related documentation, and conducts exit interviews to determine reasons behind resignation
• Advise appropriate resolution of employee relations matters, and ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care.
• Communicate and explain the organisation’s policies to employees.
• Ensure general insurance coverage for the employee and offices.
• Coordinate with insurance providers to assess coverage options and claim process.
• Develop employee engagement strategies and plan staff welfare activities

5. Training and Development

• Administer and maintaining training and development needs that fits the organisation goals and employee personal development objectives.
• Liaise with department heads to understand all necessary aspects and needs of staff training and development, and to ensure they are fully informed of staff training and development objectives, purposes and achievements

6. Policy, Compliance & Audit

• Develop and administer policies, procedures and programmes to ensure alignment of organisation mission and competitiveness.
• Keep abreast of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are complying.
• Act as the primary point of contact for external auditors during HR audits, ensuring all necessary documentation and information are prepared and accessible.
• Collaborate with external auditors to address any findings and recommendations, ensuring that HR practices align with regulatory requirements and organizational policies.
• Track and implement corrective actions based on audit outcomes to enhance HR processes and compliance.

7. Shared Services Approach

• Establish and manage HR Shared Services to ensure alignment with organisation’s initiatives and objectives [=DREAMS (Singapore) Limited]

8. Budget and Financial Oversight

• Prepare and manage annual HR Budget, align financial resources with organizational and HR strategic goals.

9. Board and Senior Leadership Engagement

• Prepare HR presentations, reports and updates for participation and meetings with HR Committee (BOD) and Senior Leadership Team to provide strategic HR insights and contribution to organisational planning.
• Lead and to support Senior Management to conduct HR Committee periodic meetings and work with stakeholders (e.g. Board & HRC subcommittee members)

Requirements:

• Degree in Business with major in Human Resource
• Minimum of 3 years of managerial experience, including HR supervisory responsibilities
• Good spoken and written English.
• Strong interpersonal and communication skills, and ability to interact effectively at all levels
• Good planning and prioritisation skills.
• Able to work independently but in a team environment.
• Meticulous, proactive, resourceful and self-driven with positive mind-set.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

I) Job Purpose:

The Senior Manager in the food manufacturing industry is responsible for overseeing and coordinating business activities to ensure efficient operations, profitability, and adherence to industry standards.

II) Roles & Responsibilities:

· Operations Management: Oversee production, inventory, supply chain, and logistics to ensure smooth, efficient manufacturing processes.

· Strategic Planning: Develop and implement business strategies to drive growth, reduce costs, and improve product quality.

· Budgeting and Financial Oversight: Manage budgets, forecast financials, and monitor expenses to ensure targets are met and profit margins are optimized.

· Quality Assurance: Ensure that products meet quality standards and comply with regulatory requirements.

· Team Leadership: Lead, train, and manage cross-functional teams to maintain high performance and productivity.

· Customer and Supplier Relations: Build and maintain relationships with clients, suppliers, and vendors to optimize production inputs and sales channels.

· Market Analysis: Conduct market research to understand trends, competitor actions, and customer needs, adapting strategies as needed.

· Continuous Improvement: Identify areas for improvement in processes and implement strategies to enhance operational efficiency.

III) Key Competencies:

· Industry Knowledge: Deep understanding of food manufacturing processes, quality standards, and regulatory requirements.

· Analytical Skills: Ability to analyze data, interpret financial statements, and make data-driven decisions.

· Leadership: Strong skills in team management, conflict resolution, and motivation.

· Financial Acumen: Knowledge of budgeting, forecasting, and financial reporting.

· Communication Skills: Clear communication with internal teams, external partners, and stakeholders.

· Problem-Solving: Ability to proactively identify issues and develop effective solutions.

· Project Management: Skilled in managing multiple projects, deadlines, and resources effectively.

IV) Qualifications and Skills:

· Diploma, University and/or equivalent experience plus a relevant professional qualification.

· Experience working with inventory management software and forecasting strategies.

· Proficiency in inventory management software and Microsoft Office Suite (particularly Excel).

· Good analytical and logistical thinking abilities.

· Possess high energy and self-motivated.

· Good verbal and written communication, and organizational abilities.

· Able to work in a cold-room environment.

· Forklift experience would be an advantage.

· Capability to work both independently and collaboratively within a team.

V) Experience:

At least 10 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $5,000 to $9,000 (Salary commensurate according to experiences)

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Functional role as process management lead to focus on the delivery of procurement RFP packages, analyze and present the delivery of work, which will require working with other consultants.
• Fulfill the core Project Management responsibilities, including but not limited to:
• Maintain and quality assurance on project documentation
• Sending invite of agendas for every regular or ad-hoc meeting setup
• Assisting the Project Lead with risk management of reporting
• Monitoring and reporting progress and communicating clearly with both clients and key stakeholders
• Working with main vendors and sub-vendors.
• Assisting the Project Lead to work and communicate directly with client for all projects deliverable.
• Liaise and manage the co-ordination of the partners and working groups engaged in project work (third part suppliers, client internal stakeholders, partners, etc.) and ensure the smooth running of projects.
• Adhere to the process guidelines set out b the department to manage all projects and responsibilities within the team.
• Work with the Operations Lead, Business Lead & Project Lead to continuously improve the way we work, from beginning to end, thorough documentation, processes and industry-leading best practices
• Proactively identify risks and develop and communicate solutions to contingency plans and manage accordingly
• Manage change control and escalating issues to the Project Lead where necessary.
• Provide regular status reports to the Project and/or Operation Lead
• Ensure that each step of the project is on-time and within budget as per project execution plan.
• Stakeholder Engagement and Communication.
• Create a stakeholder map.
• Act as the primary point of contact between internal and external stakeholders.
• Ensure seamless handover of completed deliverables to the operational teams.
• Documentation and Reporting
• Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.
• Deliver high-quality presentations and reports for management and stakeholders.

Required Qualification, Skills and Attributes:

• Requires a bachelor’s degree in engineering, Construction, or related field. An advanced degree in Business/Finance/Construction Management or related field is strongly preferred.
• At least 04 years project and construction management experiences in the direct management of real estate projects of varying sizes, complexities and across multiple markets (retail, residential, commercial, industrial etc).
• Strong presentation and interpersonal skills, seeks to develop strong client relationships.
• Excellent customer service and analytical skills are necessary as is an attention to detail personality.
• Proficient in the various project delivery models (DBB, DB, GMP, CM, MC etc.) and be confident enough to deploy them on any given project where the pro’s and con’s warrant such an approach.

The Manager (Project Development) is responsible for spearheading project development strategies and plans. He/She leads project development from opportunity identification to project conceptualisation and planning. He establishes strategic relationships with internal and external stakeholders to ensure smooth project development activities, and solicits requisite approvals and permits. He leads the project specification, estimation and planning activities and also ensures project risk management. He manages a team of senior engineers and ensures efficient business operations.

He is an experienced professional, preferably a trained engineer, and is able to address technical queries that arise during the course of his duties. He is conversant with the industry, company clientele, competitors and contractors. He is highly analytical, enjoys solving challenging problems, and is able to lead others effectively. He may be expected to travel occasionally and work after office hours.

Formulate project origination strategies aligned to organisational objectives based on economic and market analysis

Authorise proposed projects based on risk and feasibility analysis

Establish business development strategies to capitalise on potential project opportunities and tenders

Approve optimal alternative project solution based on technical and commercial value propositions

Strategise project development practices to attain the organisation's profitability and sustainability goals

Approve business case and project proposal or tender response

Approve the project scope, goals and objectives

Endorse project requirements and project constraints

Drive strategic partnerships with relevant internal and external project stakeholders

Formulate solutions to ensure compliance with regulatory and legislative pre-requisites

Endorse project specification documentation

Drive collaboration with internal and external stakeholders for project estimation and cash flow projection

Lead stakeholder engagements for sign-off on baseline budget, schedule and project success metrics

Endorse project deliverables and work breakdown structure to optimise project efficiency and performance

Formulate strategies to optimise project staffing and acquisition of project team members

Approve integrated project plans for project execution, risk management, quality control and safety management

Develop strategies for resource planning and utilisation

Drive department performance to achieve organisational goals

Drive talent recruitment and development for the department in alignment with organisational strategy

Manage the department's financial inflow and outflow against allocated budgets and forecasts

Validate risk management plans and risk controls to ensure compliance with organisation's risk management framework

Manage continuous improvement and change management initiatives for time, cost and quality improvements

Responsibilities

• Build strategic relationships with relevant vendors’ staff and senior management team
• Provide exceptional customer service and strive to exceed customer expectations in accordance to the Service Level Agreement
• Prepare and distribute reports on online education market
• Analyse and forecast sales and business activities on a regularly basis
• Present Company online education product demonstrations to qualified prospects
• Provide training service of Company online learning system to clients in different industries including education, enterprise training, etc.
• Perform any other project or duties as assigned
• Understand the technical details of the elearning platform and be the liaison between technical and non-technical teams

Requirements

• Possess at least a tertiary qualification in information technology, computer science or any other related discipline from a recognized institution
• Have at least 5 years of related working experience in the networking or unified communication solutions industry
• Have effective communication skills both orally and written
• Possess good interpersonal skills to work well with all level of staff
• Be meticulous, attention to detail and follow-up
• Be self-motivated, willing to learn, result-oriented, independent with good attitude
• Possess go-better attitude and enjoy working in a elearning and IT industry

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

We are seeking an experienced QEHS Manager to lead and oversee the company’s compliance with ISO 9001, ISO 14001, and ISO 45001 standards. In this role, you will be responsible for managing the Integrated Management System (IMS), driving continuous improvement initiatives, and ensuring alignment with regulatory requirements and industry best practices.

Job Description:

· Ensure the company’s compliance with ISO 9001, ISO 14001, and ISO 45001 requirements.

· Lead and manage internal and external audits to maintain certifications and compliance.

· Develop and deliver QEHS-related training programs to enhance employee awareness and adherence.

· Oversee the implementation, monitoring, and continual improvement of the QEHS management system.

· Establish and manage QEHS documentation controls to meet evolving regulatory and business needs.

· Collaborate with process owners to ensure all IMS requirements are properly implemented and updated.

· Drive, plan and provide new initiative and ideas to improve the overall budget for equipment calibrations and control documentation.

Job Requirements:

· Candidate must possess at least a bachelor’s degree in Engineering, Environmental Science, Occupational Health, or a related field.

· At least 5-10 years of working experience in WSH related fields or equivalent in manufacturing industry.

· Proven experience in a leadership role managing ISO 9001, ISO 14001, and ISO 45001 standards.

· Strong knowledge of QEHS management systems and documentation control processes.

· Experience leading audits and coordinating with certification bodies.

· Strong interpersonal and communication abilities to engage cross-functional teams.

· Detail-oriented with a focus on delivering results in a dynamic and fast-paced environment.

· A proactive leader with the ability to inspire and engage teams across the organization.

· Willing to perform overtime

Summary of Key Responsibilities:

· Program Manager for transitioned programs from Gexpro Services to TCR

· Cultivate and maintain strong, long-term relationships with assigned customers by understanding needs, objectives, and pain points to manage their supply chain.

· Manage discrete, ILM, VMI and/or consignment inventory program(s), assessing the risks and opportunities, while consistently improving the fulfillment process.

· Working independently and/or with cross-functional team members to resolve complex escalations from customer such as resolve shortages, possible line down, quality issues.

· Guarantee parts are ordered timely to insure on-time delivery.

· Identify key parts for overseas COGS deflation and own execution on deflationary efforts.

· Drive process improvements.

· Ensure prompt payment on invoicing.

· Review customer forecast and usage through data analysis to show current trends and predict future trends to prepare correct stocking levels with consideration to lead times.

· Provide technical and product knowledge support to supplier and customer base though coordinated quarterly discussions to ensure account is properly maintained.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Gexpro Services.

Requirements: The candidate should possess the ability to define and execute against program requirements. The Program Manager should possess a combination of proven product and application knowledge, negotiation skills, interpersonal skills, effective communication skills, organization skills, and problem-solving skills to drive decisions with influence presenting to senior executives.

Additional Requirements:

• Strong industrial B and C-class level component knowledge including but not limited to mechanical/ electrical products, fasteners, and fabricated goods.
• Strong sales and/or service background.
• Proven success in a leadership position.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving skills and a solutions-based mindset to drive decisions with influence.
• Entrepreneurial self-starter with a high degree of self-confidence, passion, initiative, and a commitment to teamwork and customer service.
• Ability to drive results without a great deal of direct supervision.
• High attention to detail and level of accuracy in processing orders and maintaining records.

· Excellent time management skills with the proven ability to manage multiple tasks and projects simultaneously.

· Familiarity with Microsoft Offices, specifically Microsoft Excel as well as relevant ERP systems and Customer Relation Management tools (CRM) would be advantageous.

Candidates with more than 5 years relevent experience may be considered for senior positions and renumeration will commensurate with experience.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

About the Role:

We are seeking a highly motivated and experienced Finance Manager to lead our finance team. In this role, you will be responsible for overseeing all aspects of the company's financial operations, ensuring accuracy, efficiency, and compliance. You will lead a team of 4 finance staff and play a crucial role in driving financial success.

Key Responsibilities:

• Lead, mentor, and develop a high-performing team of 4 finance staff. Foster a positive and collaborative work environment.
  
• Manage all aspects of the company's financial operations, including Accounts Receivable (AR), Accounts Payable (AP), cash flow management, and payments processing. Ensure accurate and prompt billing and timely collections. Resolve customer billing inquiries and address any related issues. Streamline financial processes to improve efficiency.
  
• Prepare and analyze monthly financial statements, including balance sheets, income statements, and cash flow statements. Prepare and submit timely financial reports to Corporate Finance every month. Conduct in-depth financial analysis to identify trends, assess performance, and provide valuable insights to management.
  
• Prepare and file quarterly GST returns. Liaise with tax agents to ensure timely filing of annual tax returns.
  
• Lead the annual budgeting process, including developing and monitoring budgets for various departments. Conduct cost analysis and sales analysis to support business decisions.
  
• Ensure adherence to all relevant financial regulations and internal controls. Drive continuous improvement in financial processes and procedures.
  
• Liaise with external auditors on annual financial audits and ensure audited accounts are filed with ACRA on time.
  
• Oversee and participate in ad-hoc finance projects as needed.
  
• Partner closely with the accounting outsourcing team to ensure accurate and timely month-end closing. Collaborate with other departments to support their financial needs.
  

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field.
• 5+ years of experience in a finance management role.
• Proven experience leading and managing a high-performing finance team.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Excel.
• Experience with ERP systems is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunity to contribute to the growth of a dynamic company.
• Challenging and rewarding work environment.
• Opportunities for professional development.

JOB DESCRIPTION

As Operations Manager (Admin Principal) of the campus, you will play a key role in assisting the centre leader(s) in enrolment, finance, parents and external relations, marketing and promotional events, estate management, safety, health, hygiene and security, quality management, regulatory compliances, logistics support and general administration of the campus. You will supervise a small team of customer service/administrators and security officers to achieve excellence in school administration and operations. This job offers excellent opportunities to acquire skills in all facets of organisational administration in a vibrant environment.

KEY RESPONSIBILITIES

• Manage general administration of the campus including generating management reports, update of government subsides, ensuring the completeness of customer records, and maintain proper documentations and records
• Working with centre leader(s) in meeting enrolment and revenue targets, manage the day-to-day financial operations including exercising financial control over budget expenditure, timely collection of revenues and financial reporting
• Supporting the centre leader(s) in customer relations and customer services, including engagement and customer satisfaction, prospecting, enrolment and general customer affairs
• Supporting the centre leader(s) in establishing, building and maintaining external relations, including coordinating activities with stakeholders such as government authorities, community partners, residents committee and constituency advisors
• Supporting the centre leader(s) in human resource management including engagement and retention, manpower planning for non-teaching staffs, professional development, resourcing and general HR administration
• Overseeing estate management of the campus and liaising with contractors on estate and landscape maintenance, improvement work and health safety, cleanliness of the school
• Reviewing and maintaining security and safety of the school premises and property, including the establishment of security and safety procedures and the conduct of emergency exercises
• Providing logistics support for school activities, excursions and functions such as Open Houses, Parents-Teacher Conferences etc.
• Supervising a team of customer service officers, security officers and in certain circumstances attendants, traffic warden etc. and providing them with on-the-job training for effective school operations

JOB REQUIREMENT

• Candidates with at least 3years Sales Management, Hospitality/Retails Operations preferred

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

This position reports to the director of MYAGENC PTE. LTD. The Accounting Manager will play a critical role in overseeing company accounting activities, ensuring the accuracy of financial information, maintaining compliance with accounting standards and regulations, review and implement accounting systems and build and maintain good relations with clients, management and stakeholders.

Individual to be involved in:
1. Manage and oversee all aspects of accounting and finance.
2. Directing the accounting work, comply with the relevant accounting standards.
3. Manage relationships with clients and colleagues, support cross-functional initiatives.
4. Review current process flow for improvements and assist in the implementation of recommendations.
5.Any other duties or tasks as assigned.

Technical Skills and Competencies1.Good knowledge of accounting principles, financial processes, and regulations.
2. Identify process improvement opportunities and implement best practices.
3.Efficient problem solving and analytical skills to manage Accounting and Financial Activities
4.Strong interpersonal and communication skills

Duration of Attachment-6Months

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

• Responsible for overseeing energy management practices in an organization. The role is critical for ensuring compliance with the requirements of the ECA, which aims to improve energy efficiency in industries and businesses.

Key Roles and Responsibilities

• Develop, implement, and maintain an Energy Management system (EnMS) in alignment with the standards specified by the ECA and Establish energy objectives and targets based on the organization's energy use patterns.
• Conduct or oversee regular energy audits to identify areas for improvement in energy consumption.
• Identify significant deviations in energy use and address them promptly to prepare and submit energy consumption reports and performance assessments as required by the authorities.
• Ensure compliance with all relevant Energy Conservation Act requirements, including mandatory energy reporting and energy-saving initiatives.
• Oversee the submission of annual energy consumption reports to the National Environment Agency (NEA) or other relevant authorities.
• Develop strategies and recommend technological solutions to reduce energy consumption and enhance energy efficiency.
• Conduct training for employees and key stakeholders on energy management practices, the importance of energy efficiency, and the implementation of energy-saving measures.
• Analyze energy performance data to identify trends, patterns, and opportunities for optimization and use the findings to propose energy-saving strategies and set realistic energy targets.
• Integrate energy management into broader sustainability goals, aiming to reduce the organization’s environmental footprint.
• Track and manage energy-related costs to optimize spending and reduce overall energy expenditure and recommend financial strategies to support energy-saving projects, including investment in energy-efficient equipment or systems.
• Ensure proper documentation of energy-saving projects, energy performance data, audit results, and compliance reports to maintain an energy management database for continuous monitoring and future reference.

Qualifications & Experience

• Degree in Environmental Engineering or other related studies.
• Minimum 7 years’ experience in a plant environment.

Preferred Skills & Characteristics

• Good team player and able to deliver results within tight deadlines.
• Strong interpersonal, communication and presentation skills.
• Independent with initiatives, resourceful and positive attitude.
• Organized and detail oriented.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Front of House/ Hall Staff:

- Ensure high-quality customer service handling customer enquiries, complaints, and feedback

- Set-up the dining area and service station in preparation for the day’s business.

- Take all guest orders following proper guest serving procedures (QR menu order also available)

- Promptly and correctly deliver all orders to guests

- Perform daily and weekly housekeeping and cleaning duties according to schedules.

- Service Manager/ Supervisor:

* Overseeing the day-to-day operations of the restaurant ensuring smooth functioning of the kitchen, dining area and overall customer service.

* Staff management: Recruiting, training, and supervising restaurant staff, including servers, cooks, and other employees.

* Financial Management: Managing the restaurant's budget, monitoring expenses, and optimizing profitability.

* Inventory Control: Maintaining appropriate inventory levels, managing supplies, and ordering stock as needed.

* Maintaining Records: Keeping accurate records of sales, expenses, and other essential data.

· Back of House/ Kitchen Staff:

- Prepare, cook and plate food according to SOP

- Maintain proper consistency of food quality and safety

- Ensure cleanliness and hygiene in food preparation

- Supervisor:

* Ensure stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards

* Prepare the daily mis-en-place and food productions

* Execute and maintain standard recipes, cooking techniques and presentation to assure consistency

* Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times

* Ensure that food storage areas are maintained in accordance with the kitchen’s hygiene, health and safety policies and procedures

* Monitor Kitchen maintenance and report any defects of operating equipment to the Head Chef

Requirement

* Cooking Korean food experience preferred but not compulsory

* Profound knowledge of customer service and all food and beverage products.

* Micros or other similar POS system knowledge is taken into consideration.

* Fluent English is preferred for Hall staff

* Energetic team player with good communication skills

* We welcome candidates with no experience but are passionate about servicing and have a positive learning attitude (hands-on training will be provided)

Salary:

· Full Time: $2,700 - $4,000 per month (Annual Wage Increase based on performance)

Schedule:

* Full Time: 5 or 5.5 days per week.(40-44 hours) - Open Shift/ Close shift

* Part Time: 5 hrs/day of 5days per week or 9hrs/day of 2-3 days per week

* Weekend / Public Holiday availability

Benefits:

* Incentive/bonus - monthly sales target incentives, monthly punctuality incentives and annual bonus upon KPI performance.Employee training programme

* Employee discount

* Food provided during working hours

* Medical insurance

* 9 to 14 days of Annual Leaves (depending on work experience)

Work Location: Suntec City

Expected Start Date: 10/11/2023

Sales Manager at Khome Lifestyle Pte. Ltd. , will oversee developing and implementing sales strategies to expand local and international markets. The role focuses on increasing product distribution across multiple platforms, building relationships with interior designers and property developers, and managing a small sales team.

Specific Responsibilities:

1. Develop and implement sales strategies to increase market share in both B2C and B2B segments.

2. Oversee and manage the sales team, ensuring alignment with company objectives.

3. Conduct market research to identify new business opportunities, locally and overseas.

4. Build and maintain strong relationships with key business partners and clients.

5. Collaborate with the marketing team to create effective promotional strategies.

6. Ensure customer satisfaction by resolving any sales or service issues.

7. Monitor sales performance metrics and analyse sales trends for decision-making.

8. Lead efforts to expand into export markets, establishing new partnerships in targeted countries.

9. Represent the company in industry events and networking opportunities.

10. Coordinate with logistics and operations teams to ensure smooth delivery of products.

Job Requirements:

1. Minimum of 3 years of experience in sales, preferably in the retail or home appliances sector.

2. Proven track record in sales team management and achieving sales targets.

3. Strong understanding of market trends in household appliances and customer behaviour.

4. Excellent negotiation and communication skills.

5. Ability to handle multiple client relationships and sales pipelines simultaneously.

6. Experience in export sales and establishing business in overseas markets is a plus.

7. Familiarity with e-commerce platforms like Shopee, Lazada, and Qoo10.

8. Strong analytical skills and proficiency in sales performance tracking tools.

9. Ability to work independently and take initiative in a fast-paced environment.

10. A diploma or degree in Business, Marketing, or a related field is preferred.

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

Job Descriptions

• Supervise, coach and ensure smooth daily operation of the Front Office operation
• Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
• Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Well informed of hotel facilities and activities and be able to answer all inquiries
• Develop and maintain close business contact with house guests and to provide personalised service whenever possible
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
• Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
• Ensure that manual key, guest card key, and guest room security procedures are followed

Job Requirements

• Cordial and warm, enjoy interacting and engaging with guests.
• Guest centric oriented
• Competent in oral and written communication in English. Effectively multilingual would be an added advantage.
• Attention to details
• Planning and organizational ability
• Must be able to work well under stressful situations and handle challenges in a professional manner
• Willing to work on shift rotation including overnight shifts

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme