Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

Additional job description

The Revenue to Cash Operations team manages Google's Revenue-to-Cash processes globally across all product areas, including Ads, Digital Goods, Cloud, and Hardware. We ensure Google’s revenues are transformed to cash in an efficient, controlled and compliant manner. Our team powers Google's ambitious growth agenda by creating innovative ways to manage our complex set of billing and payment transactions, making processes more efficient and scalable, minimizing operational risk, integrating Google acquisitions and new products, connecting with new payment and invoicing partners and so much more.

Qualifications

Job responsibilities

• Design the strategy for your area in line with the team's overall direction.
• Analyze complex datasets to understand ways to improve processes.
• Provide performance reporting and analysis to executive management and risk identification and mitigation.
• Collaborate with the Revenue to Cash Operations, Cash, and AR Management organization to ensure a high standard of execution for operational activities. This includes service level agreements, adherence to documented processes and quality of results.
• Articulate data and system requirements to supporting teams, this includes capacity planning and the appropriate allocation of resources.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• 7 years of experience in financial analysis, budgeting, operations, consulting, program management, process design, process improvement, or business process re-engineering
• 3 years of experience in data and analytics
• Experience using SQL or other scripting languages

Preferred qualifications

• MBA or Master's degree
• Experience in Order to Cash operations (Credit, Collections, Cash Operations)
• Experience with SAP
• Experience working in a cross-functional, fast-paced environment leading complex operational initiatives to successful outcomes
• Motivated, strong sense of end-to-end ownership, and a collaborative mindset

Our client is a well-established food and beverage company.

• Lead and guide Senior/Foodcourt Managers and F&B Supervisors to achieve sales targets, maintain smooth daily operations, and ensure compliance with company SOPs and operational workflows.
• Manage relationships with landlords, authorities, and stall tenants, handle lease renewals, negotiate terms, and ensure timely rental collection.
• Oversee financial and operational performance, manage budgets, and propose activities to improve sales, while providing regular performance and financial reports to senior management.
• Ensure high standards of hygiene, service, and quality, conduct regular checks, and provide feedback to improve service and operational excellence across food stalls.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite
• Possess Class 3 License

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Solid understanding of data analysis tools and frameworks relevant to financing products
• Strong Communication skills
• Experience working for fintech/payment/lending pillars

about the company

My client is a leading Southeast Asian technology company founded in 2010. They are seeking a Senior Data Manager (Fintech/Payment/Lending) to drive impactful decision-making at scale and to influence multiple business lines.

about the job

• Conduct in-depth data analysis to identify trends, growth opportunities, and areas for improvement in user acquisition, conversion, risk management, and product development.
• Build and refine credit scoring models and actuarial models for insurance to enhance the company product offerings.
• Collaborate with local Financial Government and ensure regulatory compliance.
• Communicate complex data insights to technical and non-technical stakeholders in a clear and actionable manner.
• Stay updated on the latest data science trends and technologies, applying them to improve analytics capabilities for Financing products.
• Lead and mentor a team of 7 data professionals based in Indonesia, fostering a collaborative, data-driven culture.
• Work closely with stakeholders across the organization to deliver impactful, data-informed strategies.

successful candidate

Proven experience in credit scoring and risk modelling within the lending/payment/FinTech industry. Strong hands-on technical skills, with 80% of the role focused on direct contributions.

Experience managing a small team (up to 20% of the role is people management). Expertise in stakeholder management and a proven ability to liaise with regulatory bodies such as OKJ.

Solid understanding of data analysis tools and frameworks relevant to financing products.

whats on offer

The permanent role for Senior Data Manager (Fintech/Payment/Lending) will pay a salary range of $ 12,600 - 14,200 plus perks from the company. This is an opportunity for join a market leader that has grown year on year.

To apply online please use the 'apply' function, alternatively you can contact Olivia Toh at 84046595. (EA: 94C3609 / R22109942)

https://www.linkedin.com/in/Oliviatoh-032330132/.

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.

A global industrial engineering solutions MNC is looking for a Key Account Manager for Data Center Cooling. The incumbent will be responsible for driving sales and business growth within the Data Center Cooling segments by engaging with key stakeholders, identifying market opportunities, and leading proposal preparations to achieve sales targets in Singapore.

Responsibilities:

• Identify and drive sales opportunities within cooling solutions for the data center market
• Engage with engineering consultancies and data center end-users/operators/developers
• Lead proposal preparation and consultation for cooling-related solutions
• Involved in planning, tendering, awarding and execution of cooling projects
• Research on business opportunities in the Data Center Cooling and Building Technology segments.
• Focus on hospitality, commercial, and district cooling projects to enhance market position.

Requirements:

• 5+ years of technical sales experience in cooling solutions
• Bachelor's Degree in Engineering or any other relevant disciplines
• Familiarity with HVAC or piping solutions
• Experience and network with engineering consultancy firms for data center market and its end-users directly

If you are interested, kindly apply with your latest CV. Only shortlisted candidates will be contacted.

Manager – Accounts & HR

ACCOUNTS FUNCTION

Job descriptions

Responsibilities

Submission of Regulatory Returns

1. Preparation, coalition of the returns

2. Use of proper formats

3. Ensure that correct data flows to the Report Generation System

Submission of Financial Statements as per Singapore Financial Reporting System.

1. Collection of required data from various resources.

2. Involve the respective departments

3. Get the FS checked from the Statutory auditors

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

3. To ensure that currency of the report is as desired by HO

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branches (Ho Chi Minh City). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Publishing banks’ balance sheet every year before 31st August in three local news papers

Correct balance sheet is selected and publications are checked before giving for final printing

Calculation of Estimated Chargeable income, filing tax returns and arranging for funds for payment of income tax as per the agreed terms with IRAS.

1. Sourcing the Tax team from the audit company in time.

2. Providing the required information to the audit team

3. Follow up with the audit team for timely submission of ECI, tax returns and deduction of tax as per the schedule fixed by IRAS.

Managing banks premises, furniture and fixtures and keep them adequately insured.

1. Adequate care of the premises and furniture and fixtures is taken

2. Various charges including rent to be paid to the Building Management are paid in time.

3. The properties are insured adequately

4. As the branch premises is under lease, Lease deed to be renewed in time.

Managing estates of the bank. Bank is presently owning 17 properties in Singapore which are occupied by the IBOs.

1 Adequate care of the properties is taken

2 The properties are insured adequately

3. Property tax is to be paid in time

4. Various charges to be paid to the Management of Condominiums as per predefined tariff and time

Preparation, modification of policies pertaining to Accounts department. (Records and Retention Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Monitoring of various regulatory requirement like AMR, MCB, MLA, AQL etc

1. Ensure that the various requirements are calculated properly

2. Various updates from MAS with regard to maintenance of these ratios are captured and accordingly the ratio calculations are modified.

Scanning of branch records.

1. Scanning machines are kept in working conditions

2. Documents to be scanned of various departments are collected in some predefined manner and are stored properly.

3. Only authorized persons are given access to these documents

4. Scanned documents are stored / saved properly and backups are taken at fixed intervals.

Performing Customer Due Diligence (CDD)

To perform due diligence on Corporate/Retail Customer (High/Medium/Low risk as per the frequency & allocated number of customers.

To perform Audit of due diligence performed by Relationship Officer for Retail Customer

To follow-up for documents/related paper pertaining to CDD

Review of Outsourced Service Providers related to document warehouse

To perform due diligence on outsourced service provider (OSP) and conduct DDR

To maintain records related to OSP

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

HR FUNCTION

Job descriptions

Responsibilities

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branch (Ho Chi Minh City, Vietnam). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Preparation, modification of policies pertaining to HR department. (Code of Conduct, Manpower Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies.

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Staff / HR matters

Maintaining of staff records, payment of salary, bonus etc., to staff, proper maintenance of leave records, issuance of itemized pay slips, providing good working conditions, providing safety to staff

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

KPMG’s Global Health Care and Life Sciences (HCLS) team brings a breadth of experience working with and within the industry and leverages real-world experience to support clients to define, translate and execute on their strategic ambitions. We leverage this global strength, localised to Asia Pacific, to work in partnership with our clients and the healthcare ecosystem to address a range of strategic imperatives; such as digital, data and AI innovation, commercial excellence and go to market, new business and care models, operational excellence, policy shaping and public affairs.

With Healthcare and Life Sciences a strategic priority sector in Asia Pacific, KPMG is looking for a Manager within the Life Sciences sector to help us drive impact in market and to our clients by supporting with project delivery, business development and market engagement.

The role primarily involves the following:

• Leading and supporting the delivery of market access projects in Indonesia and/or SEA. This will include planning the delivery work, management of the broader delivery team as well as identifying the analysis needed to be done. The Manager is expected to bring sector and market expertise and experience to guide the team in their work and work closely with senior personnel in the team to ensure high quality project delivery
• Contributing to the growth and development of the KPMG Asia Pacific Life Sciences practice by actively participating in business development activities like managing bid responses and client engagements
• Contribute to the development of the HCLS team via active participation in activities that improve the ongoing operations and team engagement
• Support broader practice development activities including the following:
  - Supporting growth and development of the HCLS Commercial Excellence practice in Asia Pacific
  - Considering innovative client contracting models such as managed services, risk-reward, and asset-based engagements
  - Understanding how to take the solution ideas to clients in SEA, to drive business development, manage accounts, and ultimately deliver project engagements
  - Supporting identify and develop market and client opportunities to bring innovative solutions to clients and shape market impact
  - Support market and client business development to shape ecosystem impact and drive client outcomes

The ideal candidate should have:

• At least 7 - 10 years’ experience in Life Sciences market access and commercial excellence in SEA, with demonstrable credentials in one or more of the following areas:
  - Consulting experience, with delivery of medium / large size consulting projects
  - Industry experience in area of expertise
• Relevant Healthcare and Life Sciences professional qualifications
• Experience leading and managing teams
• Strong oral and written communication and presentation skills
• Experience and interest in interfacing with senior industry executives
• Flexible, creative and innovative approaches to problem solving with a learning mindset
• Comfort operating in a regional environment across Asia Pacific

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Human Resource team sits in the People & Culture department of FKT and we strive to build a culture that is of openness and growth as we oversee the life cycle of our employees. Reporting to the Head of People & Culture, you will be part of the team that strategizes, administers and facilitates HR policies and initiatives to attract, develop and retain employees.

What the new job entails:

• Process full cycle payroll, claims, insurance and benefits administration independently.
• Take charge of the HRIS system to maintain employee records, report generation for monthly reporting/ submissions and handle troubleshooting/ administration matters pertaining to the system.
• Execute and provide support for appraisal exercise, performance moderation exercise, compensation projects and participate in initiatives such as salary reviews and bonus calculations.
• Review and update policies and workflows to ensure effectiveness, alignment and compliance.
• Drive and develop scholarship and overseas attachment programmes.
• Build and maintain strong relationships with Institutes of Higher Learning (IHLs) and participate in career fairs and internship programmes.
• Handle employee relations, resolving conflicts and mediating grievances.
• Administer off-boarding procedures seamlessly, including exit interviews and clearances.
• Primary liaison with the relevant government agencies (eg: MOM, ICA, IRAS) on staff matters, pass applications, surveys and annual government-related submissions (eg: CPF, IR8A. IR21 and government claims etc.)
• Active participation in the planning and execution of any ad-hoc activities or programme organised by the P&C Team (eg: CSR, Lunch & Learn initiatives etc.).

Why you’ll love working with us

People are our most valuable asset, therefore we aspire to ensure employees are well-looked after at FKT. We provide an inclusive and welcoming environment to all employees, new and old. As a family, we trust and support each other and persevere even when times are tough. We strive to delight not only our customers, but our employees too because we know that when you are happy, we can achieve more together!

The ideal candidate should possess

• Diploma in any discipline with 4 to 5 years of relevant experience in the above-mentioned HR functions.
• Strong intellectual curiosity and desire to understand and provide solutions to our business units.
• Good oral and written communication skills; able to formulate, write and present.
• Customer-oriented personality and a good team player, strong work ethics, results-oriented, persuasive and diplomatic during negotiations.
• Efficient, consistently meets goals and deadlines, able to perform under pressure.
• Strong attention to details, high accuracy and able to maintain high level of confidentiality.
• Social media-savviness and proficient in Microsoft Office (in particular, Excel and PowerPoint)

If you believe you’re a great fit for this position, we encourage you to apply!

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Company Profile
Julian Grey has partnered with a vehicle manufacturer in the logistics industry.


Responsibilities

• Build and strengthen customer relationships to boost turnover, profit, and market share.
• Lead the sales team to achieve top customer satisfaction.
• Align sales and support teams to be market leader.
• Provide product and engineering support, ensuring compliance with company policies.
• Manage the department budgets, and sales commitments.
• Collaborate with marketing, aftersales, and service teams to grow market share and enhance service penetration.
• Ensure CRM tool adoption by sales executives, and drive sales activities including lead generation and account management.
• Analyze market trends and competitor activities to inform strategy.
• Participate in management activities, optimize department organization, and handle recruitment and team development.
• Prepare and manage the annual budget, analyze results, and develop action plans.
• Communicate results and action plans to the team and senior management regularly.

Requirements

• Strong experience in automotive sales.
• Class 3 driving license.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Manage the BIM process, implement and maintain BIM standards and workflows, ensuring adherence to project requirements, standards, and regulations.
• Coordinate with architects, engineers, and contractors to ensure accurate and timely BIM data delivery.
• Train team members on BIM technology and processes.
• Resolve BIM-related issues and conflicts.
• Develop and maintain BIM documentation and reports.
• Oversee the creation and maintenance of BIM execution plans for each project.

Requirements:

• Specialist Diploma in Building Information Modelling (SDBIM)
• Experience with LTA/MRT projects is a plus

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Herbert Smith Freehills is a world leading international law firm, known for our insight and diverse perspectives. We believe that today, there’s a real opportunity to do things differently, to do things better and raise our ambition: for our clients and for you. By aligning your growth and ambition with ours. We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

This is an exciting opportunity to join our global Reward and Benefits team as Senior Reward & Benefits Manager, Asia, this role could be based in any of our Hong Kong or Singapore offices. You will be leading our reward and benefits strategy for our Asia offices. This role will have 2.5 direct reports to support the implementation and operations of our reward, benefits and wellbeing initiatives and process across the region.

Reporting into the Head of Reward & Benefits, the Senior Reward & Benefits Manager, Asia will be responsible for developing, managing, and delivering key reward and benefits strategies, projects and processes across the Asia region: namely in; Bangkok, Beijing, Jakarta, Hong Kong, Shanghai, Singapore and Tokyo. They will be working with the regional HR leads, develop a total reward proposition that brings together salary, bonus, benefits, and recognition and support the implementation of relevant initiatives. Key to success in this role will be the ability to build strong relationships with colleagues across the Asia region to understand where reward and benefits interventions can have the most impact.

To be successful in this role you will have:

• We would expect the successful candidate to have approximately 3+ years' experience in a similar leadership role, but will consider those with less or more experience providing they meet the required competencies and can demonstrate success in a relevant role.
• Technical knowledge of compensation and benefits structures in Asia highly desirable and previous experience of managing compensation and benefits schemes required.
• Experience of legal sector fee earner reward strategies desirable but not essential
• Strong understanding of compensation principles
• Good understanding of market norms and best practice across different geographical territories
• Practical knowledge of market data and survey provision including Towers Watson
• Strong data manipulation skills, comfortable creating spread sheets from scratch where needed
• Able to provide mentoring and insight to those less experienced
• Advanced Microsoft Excel essential, plus working knowledge of Access and PowerPoint desirable
• Analytical approach to problem solving, numerate
• Client-focused, with strong interpersonal skills

We are hiring for an established fintech platform that provides P2P financing to SMEs in non-bank financing options, including direct lending to borrowers & private credit for investors. Licensed by the country they operate in, our clients fintech platform provides secure, transparent lending solutions, empowering businesses and investors to achieve their financial goals.

These alternative sources of financing offer SMEs greater flexibility, faster decision-making processes, and tailored financing solutions that align with their unique business needs, while at the same time providing a differentiated asset class for investors.

The ideal candidate will have a strong entrepreneurial mindset, robust knowledge of SME lending, and a well-established business network within the financial services sector. This role requires strategic leadership, a deep understanding of alternative lending, and proven experience in engaging professional and high-net-worth investors.

Responsibilities:

Strategic Execution:

· Drive and execute the company's strategic growth plans, aligning with regional goals.

Operational Oversight:

· Coordinate with the Malaysia team to ensure operational excellence and seamless support for the Singapore office.

Business Development Leadership:

· Build and lead a high-performing business development team to achieve growth targets.

Cross-Functional Collaboration:

· Partner with product, technology, and process improvement teams to enhance platform efficiency and user experience.

Stakeholder Management:

· Establish and nurture relationships with investors, regulatory authorities, and strategic partners to foster a strong ecosystem.

Market Analysis:

· Track industry trends, competitors, and regulatory shifts to proactively identify opportunities and manage risks.

What it takes to be succesful:

Leadership Experience:

Proven track record in managerial roles, demonstrating strategic planning and execution skills to drive business growth.

Lending & Risk Knowledge: Strong understanding of lending principles, risk management, compliance, and regulatory frameworks.

Industry Network: Established connections within financial services or the alternative lending space (preferred).

Tech-Savvy Approach: Ability to understand IT systems and leverage technology to optimize operational efficiency and differentiation.

Entrepreneurial Mindset: Hands-on approach with the flexibility to manage all aspects of the business when needed.

Analytical & Problem-Solving Skills: Strategic thinker with an innovative approach to overcoming challenges.

Communication & Interpersonal Skills: Effective communicator with excellent negotiation skills to engage stakeholders at all levels, including regulators.

Educational Background: Bachelor’s degree in business administration or related field, or relevant experience in financial services (preferred).

This role offers a unique opportunity to shape the growth of a pioneering fintech platform in SME finance.

License No.22S1076 | EA Reg.: R23112037

Position: Manager, Payment Services Providers (PSP) Team , Alternative Dispute Resolution

About FIDReC: FIDReC is an independent and impartial Alternative Dispute Resolution institution, specializing in resolving financial disputes between consumers and financial institutions. As the premier institution in this field, we are expanding and invite suitable candidates to apply for our Case manager position in the PSP team.

Job Responsibilities:
Handle and mediate financial disputes primarily related to payment services, working directly with consumers and payment service providers through telephone, email, face-to-face interviews, and mediation conferences.
Mediate solutions acceptable to both parties, utilizing extensive knowledge of e-payment services and associated processes. Cases that are not settled may be referred to FIDReC’s Adjudicators.
Job Requirements:
Relevant experience in the Banking industry or Fintech industry (especially in e-payment services) with a comprehensive understanding of product and process knowledge or complaints handling experience will be an advantage.
Relevant working experience in general mediation and/or mediation specializing in financial disputes, with a focus on payment services, will be an advantage.
Possess a good degree from a recognized tertiary institution, and demonstrate the maturity, aptitude, skills, and experience for mediation and dealing with disputants.
Suitable candidates who demonstrate the required competence and commitment may be promoted to supervisory positions.
Preferred Qualifications:
Experience in handling disputes within the Payment Services/ Banking sector in Singapore.
Strong communication and interpersonal skills to effectively manage disputes and mediate resolutions.

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short - this is the right environment for those with innovative ideas and impulses. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting jobs with interesting prospects and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Technical/Engineering Services Manager (Waterproofing)

Job description:

We are seeking specialist to fill in the role of a Technical/Engineering Services Manager for waterproofing construction projects in Singapore. The successful applicant's primary responsibility is to provide support for Triflex waterproofing product application to all our customers. He will work closely with building contractors, engineers, site supervisors and facility managers to create solutions for waterproofing challenges and to demonstrate application techniques waterproofing projects. This is a challenging and rewarding opportunity for an ambitious individual with a passion for specialist waterproofing products and the desire to make a real difference in the building industry.

The successful applicant shall be responsible for:

1. Product presentations and demonstration

2. Development and implementation of technical training program for applicators

3. Analysis of project site requirements

4. Assessment of business opportunities for Triflex products

5. Support on clients' project execution throughtout its term

6. Safety briefing and risk assessment

7. Applicator training and competency check

8. Compliance oversight (method statement, safety protocols, building standards)

9. Client relationship building (decision makers, designers / planners, project execution team)

10. Reporting and documentation (project status, technical meetings /trainings)

Qualifications Required

1. Minimum 3 years working experience as a site supervisor for building envelope construction, specializing in waterproofing, roofing, flooring or tiling.

2. Well acquainted with various building envelope materials and construction methodologies.

3. Extensive experience in handling waterproofing materials, application techniques, industry standards, as well as local regulations and building codes for waterproofing in Singapore.

4. Proven track record in working with project engineers, building contractors and property owners.

5. Able to understand shop drawings and specification documents.

6. Demonstrated ability to build rapport and maintain strong relationships with customers and partners.

7. Able to understand shop drawings and specification documents.

8. Fluent in both spoken and written English, knowledge of local language is an advantage.

9. Must be physically fit, mentally agile and able to work under varying work schedule.

10. Possesses class 3 driving license in Singapore.

Required Soft Skills

1. Able to present confidently and convincingly to a wide variety of audiences/ groups.

2. Teamworking, relationship-building and influencing skills.

3. A methodical approach to work, organized and time conscious.

4. Reliable and prudent in the use of company resources.

5. Resourceful, analytical, focused on solution-based approach.

6. Open-minded and self-directing.

Educational Requirements

Minimum ITE in an industry-relevant field of study (Building Construction).

Others:

Singaporeans only.

Commencement date:

Able to start work immediately.

Company Profile
Julian Grey has partnered with a vehicle manufacturer in the logistics industry.


Responsibilities

• Build and strengthen customer relationships to boost turnover, profit, and market share.
• Lead the sales team to achieve top customer satisfaction.
• Align sales and support teams to be market leader.
• Provide product and engineering support, ensuring compliance with company policies.
• Manage the department budgets, and sales commitments.
• Collaborate with marketing, aftersales, and service teams to grow market share and enhance service penetration.
• Ensure CRM tool adoption by sales executives, and drive sales activities including lead generation and account management.
• Analyze market trends and competitor activities to inform strategy.
• Participate in management activities, optimize department organization, and handle recruitment and team development.
• Prepare and manage the annual budget, analyze results, and develop action plans.
• Communicate results and action plans to the team and senior management regularly.

Requirements

• Strong experience in automotive sales.
• Class 3 driving license.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.

Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.

As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.

CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience

PREFERRED QUALIFICATIONS

- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279