We are seeking an experienced and customer-centric Assistant Manager (Loyalty Programme / Customer Experience / Partnership) with expertise in rewards programmes.

This role is critical in managing and optimizing our loyalty and rewards initiatives while building strategic partnerships to enhance customer satisfaction and engagement. The ideal candidate has a strong understanding of rewards programme design, operations, and customer experience management.

Key Responsibilities:

Loyalty and Rewards Programme Management

• Oversee the design, execution, and continuous improvement of loyalty and rewards programmes.
• Develop strategies to increase customer acquisition, retention, and lifetime value through rewards.
• Analyse customer behaviour and preferences to refine rewards structures and offerings.
• Design innovative reward structures and benefits to attract and retain customers.
• Collaborate with cross-functional teams to integrate loyalty initiatives into the broader customer experience.
• Monitor programme performance and ensure alignment with business goals.
• Ensure programme operations run smoothly, including redemption processes and benefit fulfilment.

Customer Experience / CRM Focus

• Map and enhance the customer journey across all loyalty programme touchpoints.
• Develop and execute CRM strategies to drive customer acquisition, engagement, and retention
• Ensure a seamless and consistent experience across all CRM and loyalty programme channels.
• Identify customer pain points and implement solutions to improve overall experience.
• Use data insights and feedback to personalize the rewards experience for different customer segments.
• Work closely with internal teams to ensure rewards and loyalty elements align with broader CX strategies.

Partnership Development and Management

• Identify and secure strategic partnerships to expand rewards and benefits for programme members.
• Negotiate terms and maintain strong relationships with partners to ensure mutual success.
• Manage the integration of partner offerings into the loyalty programme and oversee joint campaigns.
• Work with partners to develop co-marketing initiatives that drive engagement and growth.
• Regularly evaluate partnership performance and propose enhancements or new collaborations.
• Monitor and evaluate the impact of partnerships on customer satisfaction and business objectives.

Data Analysis and Reporting

• Track and analyze KPIs such as programme participation, redemption rates, and partnership ROI.
• Create detailed reports and insights to inform senior management and stakeholders.
• Use predictive analytics to identify trends and opportunities for programme growth.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in CRM, loyalty programme management, or partnership marketing..
• Familiarity with loyalty programme management systems and analytics tools.
• Strong data analysis and reporting skills using Excel, Power BI, or Tableau.
• Strategic thinker with a customer-centric mindset.
• Strong communication and interpersonal skills for partnership development.
• Proven ability to manage multiple projects and meet tight deadlines.
• Analytical and detail-oriented approach to problem-solving.
• Collaborative team player with leadership potential.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. We aim to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume to HR or click Apply Now.

You may also Text to 8779 0917.

As a project manager, you are responsible for the end-to-end management of MediaPlus Digital (“Company”)’s website development and digital marketing projects. Your contribution and commitment in ensuring timely project completion and client satisfaction are paramount to the Company’s success.

Job Responsibilities

• Creating a project plan and managing the work breakdown structure (WBS) schedule to ensure that all tasks are completed on time.
• Overseeing all aspects of projects, including planning, organizing, and supervising staff.
• Managing team members to ensure that they are working effectively toward the project’s goals.
• Coordinating with clients to ensure their needs are met throughout the project.
• Understand client's project specifications (training will be provided).
• Managing the budget and adjusting as needed to stay within limits.
• Reviewing project documents such as scope statements, schedules, and budgets for accuracy.
• Developing a detailed project plan based on client requirements and objectives.
• Working closely with stakeholders to monitor project progress and identify issues that may arise during the project.
• Communicating with stakeholders to provide updates on project status.
• Assist the PM team lead in creating workflow and handle complex projects such as documentation and liaising with stakeholders.
• Responsible and report to the Head of PM for all projects assigned

Requirements:

• Degree/Diploma in any relevant field.
• At least 3 years of experience in project management, events, advertising, digital, social media or client-facing roles.
• Experience in web design and development, and digital marketing is advantageous.
• Creative and passionate about proposing ideas.
• Passionate about digital marketing, understanding trends, digital strategies, and metrics.
• Ability to tell stories with data.
• Experience in task delegation and cross-function collaboration.
• Ability to multi-task and manage multiple projects simultaneously.
• Highly organised with a keen sense of attention to detail.
• Able to work well under pressure with last-minute changes and tight deadlines in a fast-paced environment.
• Self-motivated, good working attitude with a high level of professionalism and integrity.
• Knowledgeable in HubSpot, creating dashboard, Power BI, or Tableau.

Benefits and Remunerations:

• Annual salary review
• Performance bonus
• Various types of leaves
• Quarterly project reference incentive
• Healthcare benefits
• Transport claim
• Meal claim
• Birthday voucher
• Alternative work-from-home schedule

This role presents an opportunity for anyone looking to extend his/her experience in the digital industry and simultaneously grow with our company. Interested candidate, please send your resume to [email protected]

**We regret to inform you that only the successful candidate will be notified. **

• 5 Working Days (Able to work on Weekends)
• Up to $3800
• Island-Wide

Job Description:

• Leading and motivating the staff in achieving maximum results for the Key Performance measurement
• Monitor the inventory level, replenishment of stock and return cycle is carried out accordingly
• Improve upon existing work procedures and operations, ensure that the correct paper works handling are adhered to
• Take charge and provide necessary supervision during stock take and random count exercise
• Manage and involve in opening and closing of the store and banking of the daily sales
• Manage the store’s manpower
• Involve in budget planning

Requirements:

• Diploma holders or with at least 3 years of retail supervisory experience
• Required to work retail hours, weekends and public holidays

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

About SRS

Founded in 2006, Security & Risk Solutions Pte Ltd (SRS) is a global security solutions provider that started in Singapore.

Today, we operate in Asia Pacific, China, the Middle East, the Africas, Europe, and Latin America, and work with over 90 clients, with a strong presence in the Finance and Technology sectors. SRS understands there is no one-size-fits-all security solution.

We ensure our most valuable asset - our people - maintain a knowledge-driven approach when addressing your security needs, ensuring there is flexibility for customised security solutions while maintaining best-in-class standards and protocol.

An exciting opportunity has emerged for a Security Operations Manager position on a 6 months contract basis.

About the Role

Manages the security function for Southeast Asia under the guidance of the Regional Security Manager, ensuring alignment with overall organizational objectives.

Develops and implements daily operational plans and tactical security strategies with minimal supervision, focusing on risk reduction, incident response, and minimizing exposure to liabilities.

Takes ownership of leading and facilitating meetings with internal and external stakeholders, fostering strong partnerships to ensure the successful coordination and execution of a comprehensive security program across the region.

Responsibilities

Operational Security Management:

• Oversee day-to-day security operations across multiple locations in Southeast Asia.
• Develop, implement, and refine security protocols to address physical, operational, and workplace security needs.
• Monitor regional risks and incidents, ensuring swift responses and comprehensive reporting.

Event and Executive Security:

• Plan and coordinate security measures for events, talent visits, and executive protection requirements.
• Liaise with local security teams, vendors, and external agencies to ensure robust coverage.

Crisis and Risk Management:

• Lead crisis response efforts in the region, working with stakeholders to minimize impact.
• Conduct risk assessments and implement mitigation strategies for identified vulnerabilities.

Security Technology and Asset Protection:

• Oversee the installation, maintenance, and effectiveness of security systems, such as CCTV, access control, and alarm systems.
• Safeguard regional assets, including intellectual property, physical properties, and sensitive information.

Stakeholder Engagement and Partnerships:

• Work closely with internal teams and external agencies to align security initiatives with business goals.
• Build relationships with law enforcement, industry peers, and other stakeholders to strengthen the security ecosystem.

Requirements

• Bachelor’s degree or international equivalent.
• A minimum of 5 years of relevant experience in security operations, crisis management, or asset protection within a multinational environment.
• Experience managing high-profile events and executive protection requirements.
• Certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent is an advantage.
• Proven ability to work with, influence, manage, and/or lead others in a complex and diverse work environment.
• Basic knowledge of specific requirements imposed by government agencies, and ability to communicate those to LOB’s and personnel to mitigate security issues.
• Demonstrated ability to project manage programs.
• Demonstrated knowledge of security management concepts especially physical security, content security and crisis management/emergency preparedness.
• Highly ethical and professional, with demonstrated ability to handle sensitive/confidential information.
• Demonstrated presentation skills to business operations and management.
• Demonstrated ability to make sound, well considered decisions in stressful situations.
• Fluency in written and spoken English is required.

Job Description

• Handle full set of accounts
• Preparing Audit Schedules and liaising with external auditors
• Checking and updating daily accounting entries
• Checking through Customers Statements with issues from Day 1
• Preparation of Business Profiles for the Group
• Checking of Imports of Vehicles documentations
• Liaising with Bankers and Financial Institutions
• Assisting Directors with Business Plans and implementation for all departments
• Liaise with Suppliers/Customers locally and internationally - Yutong, Borneo etc.
• Liaise with Government Sectors - IRAS, Customs, MOM, CPF, Grants etc.
• Coordinate with colleagues and assist on answering queries from customers
• GST and CPF Reporting
• Calculation of Costing, Leasing Quotes, Vehicle Quotes
• Assist in SA and PA creations
• LC and Bankers Guarantees issuance
• Banking Facilities maintenance and reports required by Bankers
• Checking of documents prior to submission to Directors
• Assist HR department on any issues faced, including building issues and improvements
• Training and guiding staffs on Zsoft system and usage procedures
• Feedback from staffs on Zsoft and liaise with system vendors on system requirements/upgrades
• Implement and train staffs on system upgrades
• Backup on departments where manpower is required
• Adhoc duties and reports required by Management

Job Requirement

• At least 3 Year (s) of working experience in managerial positions is required for this position
• Bilingual
• Minimum Diploma in Accountancy
• Good communication skillls

Sales & Marketing:

• Develop and execute strategic sales and marketing plans to maximize revenue and profitability across diverse markets.
• Identify and cultivate strong relationships with key customers, ensuring their needs are met and exceeded.
• Proactively seek out and secure new business opportunities within the poultry industry.
• Gain a thorough understanding of customer requirements and challenges to offer tailored poultry product solutions.
• Deliver compelling sales presentations that highlight the unique value proposition of our products.
• Negotiate and finalize sales contracts, consistently achieving and surpassing assigned targets.

Customer Service & Support:

• Cultivate lasting relationships with existing clients, providing exceptional service and support.
• Promptly address customer inquiries and concerns,demonstrating a commitment to their satisfaction.
• Proactively identify and resolve potential stock issues to prevent wastage or product unavailability

Market Intelligence & Strategy:

• Stay abreast of industry trends, competitive landscape, and emerging technologies.
• Leverage market insights to adapt sales strategies and identify untapped growth opportunities.
• Participate in industry events, trade shows, and networking opportunities to expand our market reach.

Collaboration & Reporting:

• Collaborate closely with marketing, production, and logistics teams to ensure a seamless customer experience.
• Prepare accurate sales reports, forecasts, and analyses to inform business decisions and strategic planning.

Requirements:

• Minimum of 3 years of proven experience in F&B foodservice sales, with a strong background in the poultry industry.
• Exceptional communication, interpersonal, and negotiation skills .
• Demonstrated ability to build and nurture relationships with key stakeholders.
• In-depth knowledge of the poultry industry, including products, applications, and market trends.
• Self-motivated, results-oriented, and adaptable to a fast-paced environment.
• Strong time management, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite.
• Willingness to travel for client meetings and industry events.

Summary:

• Location: Across Singapore
• Basic up to $3800
• AWS & monthly incentives

Key Responsibilities:

• Oversee daily store operations, ensuring smooth and efficient functioning.
• Lead, motivate, and manage a team of sales associates to meet and exceed sales targets.
• Develop and implement strategies to boost store performance and customer satisfaction.
• Monitor inventory levels and ensure optimal stock management.
• Maintain visual merchandising standards to showcase our fashion collections attractively.
• Handle customer inquiries, complaints, and feedback with professionalism.
• Recruit, train, and mentor store staff, fostering a positive work environment.
• Analyze sales reports and market trends to identify opportunities for growth.
• Ensure adherence to company policies and retail standards.

Requirements:

• Proven experience as a Store Manager or in a similar leadership role in the retail fashion industry.
• Strong understanding of retail operations and customer service excellence.
• Excellent leadership and team management skills.
• Ability to analyze data and make informed decisions to drive sales and profitability.
• Creative flair for visual merchandising and a keen eye for fashion trends.
• Exceptional communication and interpersonal skills.
• Proficient in inventory management and retail software systems.
• Flexible and adaptable to a fast-paced retail environment.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Mobilisation Management:

• Lead and manage multiple Procurement Mobilisation activities for new accounts or extension to existing accounts.
• Define a solution-focused approach including understanding client and Mobilisation requirements and adapting or develop tools to meet these needs.
• Manage and ensure the Procurement processes are in accordance with the principles of JLL policy, Mobilisation Process Framework and vendor contract obligation.
• Plan, develop and own the project timelines, critical mobilisation tasks and objectives.
• Manage the procurement timelines are being align with Regional Mobilisation lead and client.
• Lead, communicate and manage a seamless mobilisation for the transfer of responsibility management of changes for vendor services from client service providers to JLL

Supply Chain.

• Mobilise and manage country procurement resource to execute client mobilisation.
• Own and lead projects calls with all stakeholders, including circulation of minutes of meeting and drive closure on open action items.
• Review and analyse on existing client vendor contracts and propose cost saving initiative.
• Preparing vendor’s KPI and as needed, draw down from client MSA.
• Prequalifying, monitoring and controlling vendors who can deliver on time and live up to JLL quality standards in the most cost efficient manner and match client contract requirement
• Lead contract saving deliverables: Collaborate with Country Operation and Procurement to deliver opportunity for the Account.
• Identify, develop and enhance vendor management programmes, tools and best practices to facilitate effective project coordination, resources planning and execution.
• Engage in direct pricing negotiation with service providers.
• Provide recommendation to resolve any vendor pricing issues that may arise.
• Facilitate conflict resolution and take ownership for business case accountability and lead regional implementation for project and vendor spend categories.
• Maintain a central database of all projects including Mobilisation and Optimisation.
• Identify and recruit account-dedicated sourcing team.
• Perform other duties as assigned by the management.

Stakeholder management:

• Establish rapport and communicating channels with various stakeholders.
• Be the lead client contact relating to outsourced services, champion in updating Procurement Mobilisation resolving, escalate and resolve anticipated issues.
• Manage client expectations related to service providers and project timeline.
• Be the Procurement advisor to the internal stakeholder (account/site teams and business).
• Collaborate with other functions workstream lead as required. I.e. Legal, Finance, Engineering & Operations and Human Resources to establish an all rounded compliance that impact service providers.

You will perform the following duties, but not limited to;

1) Order Processing function:

- To process clients' orders.

- To liaise between internal sales/project and clients.

2) Purchasing funtion:

- To make local and overseas purchases.

- To source locally and overseas.

- To negotiate with suppliers.

3) Logistics function (only 5% of work):

- To coordinate local deliveries.

- To coordinate international shipping.

- To liaise with store on incoming goods.

4) Any other ad hoc duties assigned

Requirements

Degree / Diploma

Minimum 5 years experience in similar position.

Good organisation & communication skills.

Motivated to work in challenging, fast paced, and result-driven environment.

[12 months contract, renewable]

We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)

Key Responsibilities:

· Oversee, manage multiple vendors and external providers of ICT services, work with team.

· Oversee daily operations across various departments to ensure seamless business execution.

· members from application and infra teams, to deliver project on time and within budget;

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

· Plan and perform user acceptance testing;

· Assess service requests for enhancements and maintenance of systems;

· Ensure Service Level Agreements for projects and incidents are met;

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

· Monitor and report on operational performance, including KPIs and metrics.

Skill Requirement:

· Minimum 4 years working experience in related field.

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.

· Project Management Certification or equivalent

· Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/full project development life cycle.

· Relevant experience in web-based development.

· Working experience in handling daily IT operations matters.

· Working experience in .Net/J2EE applications.

· Familiarity with governance, adoption and training in RPA in enterprise IT environments.

· Working experience in government environment.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.

· Strong analytical, conceptualisation and problem-solving skills.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Results and customer oriented.

· Team player with strong organization and people handling skills.

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Who We Are

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences (SUSS), is at the forefront of building capabilities and offering continuing professional development for an effective, innovative and responsive Training and Adult Education (TAE) sector.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Job

The Institute for Adult Learning (IAL) invites suitably qualified and experienced Accountants to apply for the position.

Reporting to Director, Corporate Services Division and working closely and collaboratively with other Senior Managers / Managers within the Department and across divisions within the Institute, the appointee will be responsible for the following job functions, and/or other duties and responsibilities which may be assigned by the Management to meet the needs of the organization.

What You Will Be Doing

• Assist the Director in the strategic development and resource planning for IAL, deploying appropriate and relevant financial strategies that support the institute’s corporate strategic directions and work plans.
• Plan and manage the annual and longer term operating and development expenditure budgets and all financial related matters in IAL, including securing the timely approval of IAL budgets and funding requirements to ensure operational sustainability and achievement of strategic outcomes.
• Manage and supervise accounting administrative staff or other managers the day-to-day financial operations within IAL, including revenue, invoices, cash flow, accounts receivables and payable etc., and conduct regular review to ensure an effective utilization of approved budgets at programme, divisional and overall IAL levels
• Prepare, monitor, and review, in collaboration with other divisions in IAL, the annual income, expenditure and development budgets; and to ensure financial discipline and marksmanship.
• Prepare the institute’s financial statements (balance sheet, profit & loss accounts) and other financial reports according to schedule and as required by relevant stakeholders. Support month-end and year-end closing, annual statutory audits and ensure compliance with the Statutory Board Financial Reporting Standards and relevant accounting standards and guidelines as well as coordinating with relevant divisions and stakeholders.
• Support the institute and its various divisions to prepare budget planning for various institutional ventures or initiatives, such as programmes, projects, special events and consultancy, etc.
• Analyse and monitor the trend, costs, revenues, financial commitments, and budget utilization. Predict future revenues and expenses and recommend corrective actions, if required. Report organizational finances to management and offer suggestions about resource utilization, budget preparation and control, including any relevant or changing assumptions underlying budget forecasts.
• Manage and maintain an up-to-date register of fixed assets in IAL and ensuring an effective and efficient management and utilization of all fixed assets and resources in IAL.
• People Management - Manage self and team performance; set annual performance goals, monitor performance and provide constructive feedback, identify staff learning and development programmes or initiatives to improve performance and organizational needs.
• Any other duties, including cross divisional project(s) that may be assigned from time to time by the management for staff capability development as well as to meet the organizational needs. Career prospect is good for high performers

Job Requirements

• At least 10 years of relevant work experience in accounting, financial management, budgetary planning and control and management reporting, and be able to work effectively with senior management team and other colleagues on accounting and financial management related matters.
• Candidates must be able to prepare a full set of financial statements, and for consolidation with SUSS independently. Experiences gained from an established educational or training institution with CET programme offerings or services is preferred, but not mandatory
• A good understanding of educational business operations and the roles of CET or lifelong learning initiatives in the Singapore economic environment, and with some experiences in managing government grants, subsidies will be an advantage.
• Provide financial leadership and strategic thinking to support sustainable value-creation.
• Strong analytical and problem-solving skills with attention to details, and deadline oriented.
• Strong oral and written communication, and inter-personal skills and be able to work collaboratively as a team with other colleagues and stakeholders to achieve the organizational goals and objectives
• Tertiary education. A bachelor university degree in accountancy or an equivalent professional accounting qualification, with a membership of the Institute of Singapore Chartered Accountants (ISCA) is preferred
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Responsibilities:

• Coordinate and conduct market research and analysis to ensure the marketing activities are effectively informed and engaged and the influence on prospective students
• Identify new business opportunities and explore new and emerging markets for growth in international partnerships and TNE.
• Conduct the partner universities course curriculum mapping exercise for advanced standing
• Collaborate with other departments in assessment and other exercises to support the development of partnership universities
• Communicate and collaborate with marketing and branding to support partnership universities
• Design marketing strategies and drive the team to recruit students from the specified country.
• Lead the region to execute the agreed strategies for a specified market in order to achieve student targets established for the market.
• Ensure student target numbers are achieved through both direct and indirect recruitment channels.
• Manage the budget set for marketing within the region. Provide market intelligence to the reporting manager on marketing opportunities.
• Identify new business opportunities and explore untapped market opportunities for growth in student recruitment, including new markets, growth areas, trends, or new ways of reaching existing markets
• Keep abreast of the latest trends and changes in the education sector
• Identify potential university partnerships and collaborations in the region
• Expand the University’s diversity through forging and growing international partnerships and TNE to enhance students’ cultural awareness and learning experience
• Support and work closely with the manager of international partnerships to expand the university’s international partnerships and TNE offerings
• Create opportunities for transnational education (TNE) through establishing strategic partnerships with potential universities in the region for articulation arrangements or dual program delivery opportunities.
• Oversee the provision of regular performance reports to the senior management and advice on strategies to address gaps on:
• Progress towards achievement of student targets Agent performance
• Other emerging market issues
• Identify trends and insights to optimize expenditure and performance.
• Provide ongoing updates and reports on the success of Universities Partnership and student outcomes.
• Provide data analytics, statistical analysis, and relevant strategic recommendations for the university partnerships and outreach.
• Provide marketing intelligence on marketing opportunities.
• Ensure TEQSA and EduTrust complianceAll documentation required by TEQSA, EduTrust, and the JCU policy framework is completed and stored in an exemplary manner.
• All activities accord with the requirements of TEQSA, EduTrust, SQC, and other quality requirements.
• Seek to continuously improve the operation and performance of the International Partnerships team.

Criteria:

• Bachelor's level degree with a marketing major or equivalent
• At least 6 years of experience and expertise in education student recruitment and marketing
• High-level communication skills, both verbal and written, in the prevailing language of the market
• Well-developed skills in networking and building relationships
• Strong understanding of contemporary marketing methodology, including the use of technology as a marketing aid High level of IT skills, particularly in the use of Microsoft Word, Excel, PowerPoint, and CRM systems
• Familiarity with CPE EduTrust and Advertising Guidelines preferred

Behaviours:

• Able to work under pressure and in a fast-moving pace environment to ensure tight deadlines are met
• Able to multi-task and ensure recruitment targets are delivered
• Work as a team member An eye for detailed work
• Be flexible in their approach to the work environment
• Ability to work independently in a diligent, organised, and methodical manner
• Pro-active attitude and constantly strive to improve work efficiency

Monthly Remuneration: Commensurate with experience

Closing date: 6 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology &

Education at the Singapore campus of James Cook University.

Key Responsibilities:

1. Logistics Strategy:Develop and implement logistics strategies that align with business objectives.
   Optimize logistics processes to improve efficiency, reduce costs, and enhance customer satisfaction.
2. Inventory Management:Oversee inventory control and manage stock levels to ensure products are available for delivery.
   Work closely with the warehouse team to ensure proper storage and handling of goods.
3. Transportation and Distribution:Manage transportation operations, including scheduling, route planning, and fleet maintenance.
   Coordinate the distribution of goods to ensure timely and accurate deliveries to customers.
4. Supplier and Vendor Relationships:Collaborate with suppliers, carriers, and other logistics partners to ensure smooth operations.
   Negotiate contracts and agreements to secure the best terms for the organization.
5. Compliance and Safety:Ensure compliance with local, national, and international regulations related to logistics and transportation.
   Promote a safe working environment and enforce safety policies and procedures.
6. Process Improvement:Continuously assess and improve logistics processes to enhance efficiency and reduce costs.
   Implement new technologies and practices to streamline operations.
7. Budget and Cost Management:Develop and manage the logistics budget, ensuring cost-effectiveness in all operations.
   Monitor and control expenses to achieve financial targets.

Qualifications and Skills:

1. Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
2. Proven experience in logistics management or a similar role.
3. Strong leadership and team management skills.
4. Excellent problem-solving and decision-making abilities.
5. Proficiency in logistics software and technology.
6. Knowledge of transportation, warehousing, and inventory management.
7. Strong organizational and time management skills.

Working Conditions:

• Work schedule: 5.5-6 days per week, typically Monday to Friday with a half-day on Saturday.
• Work environment: on-site
• Working hours: 7am-5pm

Would you like to be part of an exciting journey to shape the career guidance landscape through strategic partnerships and the development of collaborative initiatives? In this role, your will be joining the New Operations Division at Workforce Singapore (WSG) to support WSG’s efforts in helping individuals better plan and navigate their career journey by increase the accessibility of career guidance activities through partnerships and the development of new initiatives.

Responsibilities:

As a Partnerships Manager, you will:

• Conduct market research to identify potential partners and collaboration opportunities
• Evaluate and assess potential partners based on strategic fit, mutual benefits and alignment with business objectives
• Collaborate with internal and external stakeholders to ensure the development of mutually beneficial activities/projects
• Cultivate and maintain strong relationships with existing partners
• Work with cross-functional teams to develop and implement joint marketing/programme-related initiatives
• Coordinate the execution of partnership activities/programmes/projects to ensure successful outcomes
• Analyze partnership results, identify areas of improvement and implement strategies to optimize partnership outcomes
• Prepare and present reports on status and impact of partnerships to key stakeholders

Requirements:

You should have the following work experience and knowledge:

• Relevant experience in areas such as business development, partnerships and project/programme management
• Good understanding of and interest in Singapore’s general business environment and manpower issues.
• Knowledge of the career guidance/coaching industry will be beneficial.
• Familiarity with MS Office software especially Excel and PowerPoint preferred

You should possess the following skill sets:

• Communication: Capable of delivering clear and effective written and oral communication to effectively engage stakeholders. To also possess strong interpersonal skill to be able to engage diverse stakeholders across all levels.
• Organisational and Planning: Able to demonstrate strong organisation, project management, time management and planning skills, with meticulous attention to details and a strong numerical sense.
• Adaptability and Problem-Solve: Demonstrate capability in quick-thinking, capable of managing last minute or unexpected changes, and able to solve problems resourcefully.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

*New Outlets Opened at Clarke Quay Central*

Job Responsibilities:

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time.

Job Requirements:

• Minimum of 5 years management experience in Food & Beverage industry.
• Possess sound leadership qualities and ability to manage service staff.
• Competency in Microsoft Office applications (Excel, Word and PowerPoint).
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff
• Singaporeans only

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Job Requirements:

• Diploma/Degree holder

• Minimum 12 years of relevant experience

• Experience in the F&B restaurant chain industry

• Familiarity with the business knowledge and operational management model of the F&B chain industry will be advantageous

Job Responsibilities:

-Formulating annual operation plan, budget, and work plan for the regional restaurants.

-Monitor the achievements of current regional restaurant revenue and prepare a forecast and aim for the next cycle’s budget.

-Oversee the use of the expense budget in the regional restaurants to ensure the achievement of regional goals.

-Responsible for talent development planning, assess the current manpower planning and make staff adjustments in various positions within the restaurants as required. -Collect accurate information on market trends, supply & demands, competitor analysis, and customer feedback within Singapore market to ensure the targeting of marketing plans and store operations.

-Analyze the monthly profit management report to guide the completion of standard cost control for food, labor, utilities, maintenance, and other expenses, and identify opportunities to increase profit.

-Conduct performance evaluations of regional stores, continuously improving employees' work capabilities and performance. -Monitor and promote the achievement of sales targets according to the market's stored-value and other sales strategies.

Summary: The general manager is responsible for overseeing food service and front-of-house operations across multiple sites. This role focuses on managing day-to-day operations, financial planning, budgeting, and ensuring high levels of client satisfaction. The general manager will also work closely with leadership to guide organizational development, drive continuous improvement, and achieve business targets. This position requires strong leadership, organizational skills, and the ability to thrive under pressure in a dynamic environment.

Responsibilities:

• Lead and manage food service and operational teams, addressing operational challenges effectively.

• Analyze factors affecting business performance and implement both short- and long-term solutions.

• Develop and execute financial strategies, including budgeting and reporting, to meet business unit targets.

• Collaborate with the leadership team to improve operational processes, policies, and resource allocation.

• Ensure client satisfaction by regularly reviewing service and operational standards.

• Provide leadership to site managers, fostering a culture of efficiency and teamwork.

总经理

职位要求：

* 文凭/学位持有者

* 至少 12 年相关经验

* 餐饮连锁行业经验

* 熟悉餐饮连锁行业的业务知识和运营管理模式者优先考虑

职责：

- 制定区域餐厅年度运营计划、预算和工作计划。

- 监控当前区域餐厅收入的成就，并为下一周期的预算制定预测和目标。

- 监督区域餐厅费用预算的使用，确保实现区域目标。

- 负责人才发展规划，评估当前的人力规划，并根据需要对餐厅内各个职位的员工进行调整。- 收集新加坡市场内市场趋势、供需、竞争对手分析和客户反馈的准确信息，以确保营销计划和门店运营的针对性。

-分析每月利润管理报告，指导完成食品、人工、水电、维护和其他费用的标准成本控制，并确定增加利润的机会。

-对区域门店进行绩效评估，不断提高员工的工作能力和绩效。-根据市场的储值和其他销售策略，监控和促进销售目标的实现。

摘要：总经理负责监督多个站点的食品服务和前台运营。该职位专注于管理日常运营、财务规划、预算和确保高水平的客户满意度。总经理还将与领导层密切合作，指导组织发展，推动持续改进，实现业务目标。该职位需要强大的领导能力、组织能力以及在动态环境中承受压力的能力。

职责：

* 领导和管理食品服务和运营团队，有效应对运营挑战。

* 分析影响业务绩效的因素并实施短期和长期解决方案。

* 制定和执行财务战略，包括预算和报告，以实现业务部门目标。

* 与领导团队合作，改进运营流程、政策和资源分配。

* 定期审查服务和运营标准，确保客户满意度。

* 为现场经理提供领导力，培养高效和团队合作的文化。

· Responsible for effective implementation and successful completion of building projects undertaken by the company within schedule, cost and quality.

· Liaise Closely with Main contractor, Sub Contractor;

· set guildlines and provide expertise and supervision to the team.

· Manage each phase of the project from design to completion and ensure efficient use of resource and enhance cost effectiveness.Manage,

· Monitor and regulate the schedule and quality of performance of sub-contractors.

· In-charge all the construction matters, integration of programs, scheduling and planing of manpower, materials and sequence of works.

· Others Job Assigned by Company Management.

Requirements and skills

· Diploma or above in Civil / Construction Engineering and any others equivalent certification.

· min 5yrs of pharmaceutical related project exp.

· Well-versed in constractual terms, conditions and obligations.

· Strong construction background to discuss and advise technical matters with Main and Sub Contractors.

· Excellent Communication skills and highly organized, driven adn conscientious.

- Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

Troubleshoot equipment faults.

Carry out preventive and corrective action.

Identify root cause in order to fix it first time right within a limited time.

Ensure all work processes comply with quality and safety procedures.

Report to Management timely on any unresolved issues encountered.

Ensure Preventive Maintenance Sheet is carried out and signed every month.

Communicate with customers on any operational enquiries.

Train and coach technicians on how to troubleshoot.

Responsible to lead a team of M&E personnels.

Acquire approval scope of works and ensuring compliance with regulations and project requirements.

Oversee and manage all aspects of the construction M&E works process.

In-depth understanding of project specifications, technical details and construction drawings.

Monitor and ensure that site progress is in accordance with the master program with no delay in works and proper work sequencing.

Attend site meetings with the client and all sub-contractors to review project progress.

Monitor and report project details including progress, risks and resolve MEP-related issues in a timely manner.

Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all project personnel.

Lead and supervise project personnel on site to ensure construction activities are carry out effectively and timely.

Assist to the Project Director and any other job-related ad hoc duties.

Understand and be competent with professional practice and contract administration processes.

Required language(s): English

At least 3 Year(s) of working experience in the related field is required for this position.

Self-motivated with good team player and positive attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Report to and assist Assistant Operations Director with the entire Banquet operations

• Required to implement and recommend operation plans to improve work processes and service quality for the organization
• Coordinate with sales person on customer’s order
• Liaise with customer during on-site setup requirement
• Organise set-up & clean-up after each event
• Inventory control for banquet equipment
• Understanding with and complying with the mandatory hygiene standards and requirements
• Assist in the development and review of operation plans to improve work procedures and quality service delivery
• Review daily reports for submission to management
• Check and maintain equipment and/or technologies and supplies
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve daily operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Report and update on major incidents and emergencies to the management
• Onboarding of new Part-Timers and submission of the documentation to the HR Department
• Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
• Submission of leave applications of the employees onto the Leave System
• Ensure stock check is conducted and items below par level are submitted for order
• Perform any other duties assigned by Assistant Operations Director

Job Requirements

• Ability to work independently and in a teamGood Interpersonal Communication Skills
• High level of responsibility and initiative
• Excellent customer service and able to interact well with clients
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Must have Experience in the set-up of banquet events
• Meticulous and proactive team player
• Willing to learn

Who are we?

Howie Marketing PTE LTD is a Singapore-registered e-commerce company specializing in women’s fashion. We are a joint venture with the Chinese brand LBZ (Laoban Zhou), committed to providing a comprehensive supply chain service from design to production to sales.

Job Position: Project Manager

Job Overview:

We are seeking a highly organized and dynamic Project Manager with a background in fashion to join our team. The ideal candidate will have at least 2 years of experience in project management within the fashion industry, as well as a strong ability to oversee the execution of projects from start to finish. This role also requires public relations (PR) skills to manage external communications, press relations, and brand image. The ability to coordinate cross-functional teams, meet deadlines, and communicate effectively with both internal teams and external partners (including influencers and media) is essential. Bilingual proficiency in English and Chinese (both spoken and written) is required for effective communication with international stakeholders.

Key Responsibilities:

• Project Management:
  Lead and manage the execution of fashion-related projects from initiation to completion. Ensure that all projects are completed on time, within scope, and within budget. Coordinate with cross-functional teams including design, marketing, and operations.
• Campaign Coordination:
  Work closely with the marketing team to plan and execute marketing campaigns, promotions, and product launches. Collaborate with external PR agencies to ensure a unified and consistent brand voice across all channels.
• Brand Image & Reputation Management:
  Oversee the brand’s public image, ensuring it aligns with company values and resonates with the target audience. Address any PR challenges or issues that arise and maintain a positive brand perception.
• Team Collaboration:
  Work closely with design, product, marketing, and sales teams to ensure smooth execution of projects. Coordinate efforts to ensure alignment with business objectives and timelines.
• Event Management:
  Plan and manage product launches, media events, or influencer engagements. Oversee logistics, communications, and promotional strategies for each event to maximize brand exposure.
• Bilingual Communication:
  Communicate fluently in both English and Chinese with internal teams, external partners, and stakeholders. This includes creating content for press releases, social media, and other promotional materials.
• Reporting & Analytics:
  Track the progress of projects and provide regular updates to senior management. Analyze project outcomes and PR campaigns to assess effectiveness and suggest improvements.

Qualifications:

• Experience:
  Minimum of 2 years of experience in project management, with exposure to PR, marketing, or fashion industry-related projects. Experience with managing PR campaigns and handling media relations is a must.
• Skills:
  • Strong organizational and multitasking abilities to manage various projects simultaneously.
  • Excellent communication skills (both spoken and written) in English and Chinese.
  • Ability to build relationships with key stakeholders, including journalists, influencers, and media outlets.
  • Knowledge of the fashion industry and an understanding of current trends.
  • Ability to analyze data, report on outcomes, and make recommendations for improvement.
• Education:
  A degree in Project Management, Public Relations, Marketing, or a related field is preferred.

Why Join Us?

• Career Growth: Gain exposure to high-profile projects and work with an innovative team.
• Collaborative Environment: Be part of a creative and dynamic workplace that values teamwork.
• Competitive Salary & Benefits: Enjoy a competitive salary and benefits package.

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Who are we?

Howie Marketing PTE LTD is a Singapore-registered e-commerce company specializing in women’s fashion. We are a joint venture with the Chinese brand LBZ (Laoban Zhou), committed to providing a comprehensive supply chain service from design to production to sales.

Job Position : Product Manager

Job Description

Key Responsibilities:

• Product Lifecycle Management:
  Oversee the product development process from concept to launch, ensuring timely delivery and alignment with market trends. Work closely with design and sourcing teams to meet production deadlines.
• Product Sourcing & Selection:
  Source and select fashion products in line with current market trends and consumer demand. Collaborate with suppliers, manufacturers, and internal teams to ensure high-quality products are delivered on time.
• Manufacturer Communication:
  Directly communicate with China-based manufacturers to discuss product specifications, quality standards, production timelines, and any issues that may arise during the production process. This requires fluency in Chinese (both spoken and written) for effective coordination.
• Market Research & Trend Analysis:
  Conduct regular market research to identify the latest fashion trends, competitor offerings, and consumer preferences. Leverage insights to make data-driven decisions about product development and sourcing.
• Collaboration with Marketing Team:
  Work closely with the Marketing Executive to align product development with marketing campaigns. Assist in positioning products, defining promotional strategies, and ensuring product availability for marketing launches.
• Inventory & Stock Management:
  Monitor stock levels and coordinate with the logistics team to ensure that products are produced and delivered in time to meet demand. Manage the flow of inventory across multiple channels.
• Reporting & Analytics:
  Track product performance post-launch, including sales trends and customer feedback. Provide regular reports and strategic recommendations for optimizing product offerings.
• Bilingual Communication:
  Communicate fluently in both English and Chinese with internal teams, suppliers, and manufacturers. This includes writing emails, product specifications, and technical documents in both languages.

Qualifications:

• Experience:
  Minimum of 2 years of experience in product management, preferably in the fashion industry. Experience with sourcing from China and dealing with manufacturers is a significant advantage.
• Skills:
  • Proficiency in English and Chinese (both spoken and written) to facilitate smooth communication with manufacturers and internal teams.
  • Strong organizational skills and attention to detail in managing product development and timelines.
  • Experience in market analysis and trend spotting to drive product selection.
  • Good understanding of supply chain and inventory management processes.
  • Ability to collaborate effectively with cross-functional teams.
• Education:
  A degree in Fashion Management, Business, Marketing, or a related field is preferred.

Why Join Us?

• Career Development: Gain exposure to international supply chains and work with a fast-growing brand.
• Collaborative Environment: Be part of a creative team working to innovate and grow in the fashion industry.
• Competitive Salary & Benefits: We offer a competitive salary and benefits package.