• Overseeing day-to-day operations of the store and ensuring smooth operations.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Handling cash transactions accurately and securely.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Assisting with other tasks and duties as assigned by management

[Job ID: 673527]

Responsibilities:

• Oversee and manage the daily operations of the business solutions/sales executives team. Provide supervision, training, and guidance to ensure the team achieves sales targets.
• Identify key prospects, negotiate contracts, and establish favorable sales terms.
• Offer ongoing support and assistance to the team in addressing challenges and finding solutions.
• Track the progress and activities of Sales Executives to ensure the successful achievement of targets.
• Deliver training on products and sales techniques to enhance team performance.
• Collect market insights through feedback from Sales Executives.
• Collaborate with departments such as Service and Delivery to ensure a smooth customer service experience.
• Engage with customers during visits to monitor demonstration progress and gather valuable feedback.
• Evaluate individual performance of Sales Executives, providing motivation and support to meet sales objectives.
• Facilitate weekly strategy sessions with the team to develop plans that boost sales performance.

Requirements:

• At least 5 years of experience in sales.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and a proven track record in sales.
• Effective communication skills, with the ability to interact with people at all levels.
• Self-motivated, results-oriented, and customer-focused, with strong interpersonal skills.
• Possess own transport

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

[Job ID: 401769]

Responsibilities:

• Develop and maintain long-term relationships with priority banking clients by providing tailored financial solutions that meet their individual needs.
• Manage a portfolio of priority banking clients, ensuring a high level of customer satisfaction and retention.
• Build trust and credibility with clients through regular meetings, understanding their financial needs, and offering suitable products and services.
• Conduct professional, consultative financial analysis and profiling to understand clients' financial goals and objectives.
• Provide expert advice on a wide range of financial products, including investments, insurance, loans, and other wealth management solutions.
• Stay informed about market trends, economic conditions, and new financial products to offer clients the best options.
• Achieve sales targets for new business acquisition, cross-selling, and up-selling of financial products to clients.
  Identify and source new clients through referrals, networking, and marketing activities.
• Actively pursue opportunities to expand the client base and increase wallet share.
• Foster strong, ongoing relationships with clients to ensure their continued business and satisfaction.
• Proactively address client concerns and resolve issues to maintain client loyalty.
• Implement strategies to reduce client attrition and retain key accounts.
• Continuously monitor the performance of clients' portfolios and make recommendations to optimize financial outcomes.
• Review clients’ financial goals regularly to ensure alignment with their evolving needs and market conditions.
• Provide high-quality and efficient after-sales service, ensuring client satisfaction and addressing any concerns promptly.
• Offer tailored solutions to resolve clients’ banking or investment needs in a timely manner.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Position Overview

The E-Commerce & Digital Marketing Manager will primarily be responsible for the planning and executing the digital marketing strategies to maximise revenue contribution for the Hotel with the support of an appointed agency in the management of Search PPC, SEO, Display Media Campaigns and Brand Websites. The incumbent will need to be aware of the rate strategies and channel performance of the Hotel and apply them in managing the above-mentioned digital touchpoints. Reporting to the Director of Marketing Communications, the incumbent should possess working knowledge in social media marketing, email marketing, as well as copywriting and maintenance of hotel website(s), online travel agents, etc that support the e-Commerce business, and are in line with the brand voice.

The Role

A. Managing Brand Equity

1. Develop digital communication plans in accordance to business objectives
2. Develop digital strategies to enhance brand reputation and achieve positive brand equity
3. Manage the design and performance of the hotel websites as well as digital and social media platforms to ensure brand consistency

B. Developing Marketing Strategies

1. Maximise revenue from PPC, SEO and other performance marketing activities based on hotel business priorities, seasonality and marketing plans
2. Work closely with marketing and revenue directors for the hotel and support in the development of suitable packages to generate demand for the hotel

C. Manage Marketing Campaigns and Events

1. Management of Capella Singapore's websites, booking engine, affiliated sites and OTAs to ensure that content is accurate, up to date and in line with brand standards
2. Plan, manage and execute digital marketing activities for the hotel to drive demand and direct bookings for the hotel and its dining establishments
3. Stay abreast of digital marketing trends updates and propose new strategies to increase market share against the hotel's competitor set

E. Manage Human Resources, Finance, Report Management and Continuous Improvement

1. Responsible for our monthly reporting on social media statistics and analytics.
2. Evaluate new technology applications to spur innovation in customer engagement and experience

Talent Profile:

1. Degree in marketing, advertising, communications or related field
2. At least 3 to 5 years of e-Commerce marketing (SEM/SEO management, email marketing)
3. Familiarity with the reading and interpretation of website analytics data (Google Analytics or similar)

Key Responsibilities

Brand Management

• Oversee brand management, ensuring consistent messaging and visual identity across all channels.

Marketing Strategy

• Develop and execute marketing campaigns, including digital marketing, social media, and traditional media.

Public Relations:

• Assist in managing media relations, corporate communications, and corporate social responsibility initiatives.

Content Creation:

• Produce engaging content for various platforms, such as website, social media, and marketing materials.

Event Management:

• Plan and execute events, including conferences, workshops, and exhibitions.

Market Research:

• Conduct market analysis to identify trends and opportunities.

Job Requirements

• Degree in Marketing or equivalent with 3 – 5 years’ relevant experience
• Exposure in the education industry will be advantageous
• Dynamic, independent and creative
• Highly organized with ability to multi-tasked and work in a fast-paced environment with tight deadlines
• Effective people and team management skills
• Proficiency in English with excellent written and verbal language skills. Proficiency in Mandarin an advantage
• IT and internet savvy
• Proficient in MS Office

• Identify and pursue new business opportunities in contract logistics, developing strong relationships with potential clients to expand the company's customer base.
• Build and maintain long-term, productive relationships with existing clients, ensuring high levels of satisfaction and identifying opportunities for upselling or service improvements.
• Lead negotiations for new contracts and renewals, ensuring favorable terms and conditions that align with company objectives, while minimizing risks.
• Oversee pricing strategies, cost analysis, and financial forecasting for logistics contracts to ensure profitability and competitiveness. Develop and manage budgets for client projects.
• Conduct thorough market research to identify industry trends, competitor activities, and customer needs, using insights to shape commercial strategies.
• Work closely with operations, supply chain, and procurement teams to ensure that client requirements are met effectively and efficiently while aligning with company capabilities.
• Ensure that all logistics operations meet agreed service levels and performance targets, addressing any issues promptly and implementing corrective actions as needed.
• Monitor the performance of contracts through KPIs, ensuring that key deliverables are met, and reporting on performance metrics to senior management.
• Identify potential risks in contracts, pricing, and operations, developing mitigation strategies to safeguard company interests and maintain a high standard of service.
• Lead, mentor, and train junior commercial team members, fostering a collaborative, results-driven environment focused on achieving business goals and continuous improvement.

Requirements:

• Degree in any discipline
• Minimum 5 years of sales experience
• Proven track record in managing contract logistics operations, including warehousing, transportation, and inventory management, with a strong understanding of the end-to-end supply chain process.
• Expertise in negotiating contracts, pricing, and service level agreements (SLAs) with clients, vendors, and service providers to maximize profitability while maintaining high customer satisfaction.

Jolin Wong

R2096313

Job Title: HR Business Partnering Manager, Global

Department: Human Resources

Report to: Chief Strategy Officer

Xnergy is a multi-VC funded and Sovereign-backed, global deeptech leader in high power universal wireless charging for global electrified mobility. With deployment presence in close to 40 countries, adopted by almost 100 autonomous robot companies, Xnergy was voted an APAC 25 company in 2020 by Cleantech Group.

* The APAC 25 is an annual list of 25 private sustainable innovation companies that are regarded as having the potential to make a significant impact in a five-to-ten-year time frame.

With its HQ in Singapore, Xnergy is expanding its physical offices beyond its current Suzhou subsidiary branch, into new markets of Korea, US/LATAM, EU & Japan over the next 3 years.

The ideal HRBP Manager candidate will be entrepreneurial in mindset, strong execution ability with proven impactful achievements. Coupled with a good understanding of regional HR policies and procedures and proven cross-border recruitment ability, candidate needs to be passionate about what they do, keen to learn, pivot and grow with the company. This role is based in Singapore and responsible for global markets (outside China) all spectrums of human resources practises and processes, including recruitment, employee relations, performance management, compensation and benefits, maintain HR policies and procedures and general administrative duties. You are to function as the beacon for corporate values and shaping of a positive work culture.

Essential Functions/Responsibilities

Recruitment

· Perform full range of recruitment and placement activities. Including direct sourcing, interviews, shortlisting, reference checks, verifications, salary negotiations, offer, onboarding, probationary reviews and management of external recruiters and online job portals.

· Benchmarking and maintaining a database of market’s competitive C&B practices.

· Maintain good relationship with local higher institutions to attract talents and intern students. Participate in the career fairs organised by local IHLs.

Talent Management

· Design employee performance evaluation and merit programs with leadership.

· Co- lead annual employee performance reviews with hiring managers.

· Work closely with leaders and department heads for talent development, retention, performance and exit management.

· Bridging leadership and employee relations by addressing performance and behavioural expectations and issues.

· Be a flag bearer to Xnergy’s culture.

Other HR and Admin Management

· Function as an important partner to C suite leadership.

· Co-work with and support regional HR in China as One HR.

· Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS, Childcare Leave and other government-related claims.

· Administering work pass application/ issuance/ renewal/ cancellation etc.

· Responsible to update and maintain HR database.

· Actively identify the gaps in the organization’s HR process and system (e.g., leave application system) and propose methods or procedures to improve them.

· Work closely with other stakeholders for ESG and other grants from application to claim submission. Keep track of the progress of grant application, project schedule, work-in-progress, and claims submission.

· Key contact person with office building management to address issues on power supply, air-con, shared facility and etc.

· General admin work, office purchasing and other ad-hoc duties when required.

Education and Experience

1. Degree or accredited professional qualifications in Human Resources or related field with at least 5 years of HRBP with prior or current talent acquisitions experiences

2. Strong entrepreneurial spirit with lateral thinking and excellence in executions in multifaceted environment.

3. In-depth knowledge of labour law and HR best practices in accordance with TAFEP guidelines.

4. Handle confidential matters with discretion.

5. Creative in navigating dynamic landscape. Open minded. Team-playing with the ability to connect well with people. Able to multi-task, independent and dependable.

6. Must be willing to work in start-up environment.

RESPONSIBILITIES:

• Lead sales execution, demand / pricing strategies, and forecasting to deliver outstanding commercial performance in Southeast Asia.
• Develop and pursue new business opportunities aligned with the company's strategic objectives for the region.
• Collaborate with other departments to manage shipments and delivery schedules, export/import documentation, product quality, and to resolve client issues.
• Serve as the primary contact point between the company and the clients.
• Build and sustain strong partnerships with clients and stakeholders.
• Lead initiatives and projects, as necessary, to improve product portfolio performance, channel penetration, and market segmentation.
• Represent the company at industry functions, events, and meetings to enhance brand visibility and cultivate connections.

REQUIREMENTS:

• Proven track record in sales, with at least 1 to 3 years of sales experience.
• Background from food commodities/food trading industry will be ideal.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of the food industry and market trends.

OUR MISSION:
Drive digital marketing and brand-building initiatives. As our Account Executive, you're not just managing accounts - you're curating relationships. With clients, you'll dive deep to comprehend their aspirations and craft campaigns to realize them. Within Hashtag Interactive, you're the linchpin, ensuring a harmonious collaboration between clients and our in-house talents.

YOUR FIRST 90 DAYS:

• Immerse yourself in our workflow and processes, paving the way to independently steer at least one account
• Manage at least one account autonomously, ensuring all deliverables are met
• Become the go-to Point of Contact for at least one account
• Orchestrate internal projects for your account, liaising seamlessly with our production team for timely, top-tier deliverables
• Attend internal huddles to stay updated and share insights
• Set goals with your team and manager and work towards achieving them

TYPICAL EXPECTATIONS:

• Be the captain of at least two accounts (depending on size and scope), directing its course with minimal oversight
• Consistently hit client deliverable deadlines
• Draft insightful monthly reports, spotlighting recommendations for future strategies
• Address challenges head-on; if not solving them, then charting a course toward a solution
• Cultivate and cherish client relationships, underpinned by excellent communication
• Engage in pitches, from the birth of an idea to its translation into a compelling proposal
• Nurture new client relationships, from the first touchpoint to onboarding

CORE COMPETENCIES:

• Organisational Traits: Adaptability, Analytical Skills, Stellar Communication, Organization Prowess, Resourcefulness, Strategic Vision
• Role-Specific Skills: Unwavering Accountability, Assertiveness, Meticulous Attention to Detail, Conflict Management, Creativity, Independence, Negotiation Acumen, Planning Proficiency, Problem-Solving, Project Management, Self-Awareness, Time Management

ABOUT HASHTAG INTERACTIVE

Hashtag Interactive is a marketing consultancy optimised for a digital-centric world. With offices in both Singapore and Manila, we offer an integrated suite of digital solutions for real-world marketing situations — from digital transformation and growth strategy to social media and interactive executions. We work collaboratively with our clients, whose industries span across a wide range of categories: Automotive, Finance, Beauty, Consumer packaged goods, Government agencies, Wearable technology, Event management, Tourism and more. We’re a group of people who came together because we like coming up with awesome ideas and want to build, make and create great things. Hashtag Interactive is our happy place and we welcome collaborators who are as passionate about all things digital as we are. We also think pets are the best kind of stress busters and, sometimes, even creative inspiration.

OUR CORE VALUES

INNOVATION: Growth is our default

SERVICE-FIRST: Our clients, our partners

OWNERSHIP: We are a do-acracy

TEAMWORK: In collaboration, we make magic
WORK-LIFE BALANCE: Happiness is a seamless blend of work and life

DIVERSITY: Our quirks make us Hashtag Interactive

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Description: Human Resource and Admin Manager

Position Summary:

The Human Resource and Admin Manager is responsible for managing the HR and administrative functions of the company, ensuring smooth operations and compliance with employment regulations. This role involves strategic planning, talent acquisition, employee engagement, and overseeing administrative processes to support the company’s growth and operational needs.

Key Responsibilities:

1. Human Resource Management:

Develop and implement HR strategies, policies, and procedures aligned with company goals.

Oversee recruitment processes, including job postings, candidate screening, interviewing, and onboarding.

Manage employee relations, addressing grievances, resolving conflicts, and fostering a positive work culture.

Design and execute performance appraisal systems to evaluate employee performance and drive development.

Develop and manage employee benefits, compensation structures, and welfare programs.

2. Talent Development:

Identify training needs and coordinate professional development programs for employees.

Support career development and succession planning initiatives to retain top talent.

Organize team-building activities and events to promote employee engagement and collaboration.

3. Compliance and Reporting:

Ensure compliance with labor laws, employment regulations, and industry standards.

Maintain accurate employee records, including contracts, payroll, and leave management.

Prepare and submit HR reports for management review.

4. Administrative Management:

Oversee general administrative operations, including office supplies, facilities management, and vendor coordination.

Manage company policies, ensuring they are updated and communicated effectively.

Support the coordination of company meetings, events, and projects.

5. HR Systems and Technology:

Implement and manage HR management systems (HRMS) to streamline processes.

Ensure the secure handling of employee data and compliance with data privacy regulations.

6. Workplace Health and Safety:

Promote workplace safety and manage health and safety programs.

Oversee compliance with health and safety regulations.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

At least 5 years of HR and administrative experience, with 2+ years in a managerial role.

Strong knowledge of Singapore labor laws, employment regulations, and HR best practices.

Proven experience in talent acquisition, performance management, and employee engagement.

Proficiency in HR management systems and MS Office Suite.

Key Competencies:

Leadership and interpersonal skills.

Excellent communication and negotiation abilities.

Strong organizational and multitasking skills.

Problem-solving and decision-making capabilities.

High level of integrity and professionalism.

Working Conditions:

Full-time office-based role.

May require occasional travel to support recruitment or training events.

Flexible to support the operational needs of a fast-paced manufacturing environment.

This role is integral in creating a supportive and efficient workplace that aligns with the company's mission and drives organizational success.

Job Responsibilities:

· Conducts comprehensive assessments of potential properties, including on-site evaluations and market analysis.

· Analyses demographic, economic, and traffic data to ensure strategic site selection.

· Reviews and interprets zoning regulations and other local requirements to ensure compliance.

· Performs detailed financial feasibility studies, including ROI projections for potential sites.

· Negotiates lease terms with landlords, ensuring alignment with financial and operational goals.

· Manages all lease agreements and renewals within the company’s real estate portfolio.

· Identifies high-growth areas and emerging markets for new store locations.

· Leads the expansion strategy by coordinating with the business development team and securing prime locations.

· Oversees the end-to-end property acquisition process, including project management of renovations and store setups.

· Prepares detailed reports on-site assessments, financial analyses, and market research.

· Maintains accurate records of all site assessments and related documentation.

Requirements:

· Bachelor’s degree in Real Estate, Business Administration, or a related field; Master’s degree preferred.

· Over five years of experience in property assessment, leasing, and real estate operations, focusing on the food and beverage industry.

· Professional certifications such as Certified Commercial Investment Member (CCIM) are preferred.

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

About eGENTIC:

Hey there, welcome to eGENTIC – your global go-to for lead generation, rocking the B2C scene! We're not just a company; we're a force to be reckoned with, and we're on the lookout for a superstar to join our sales team and conquer the African markets. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for South Africa, you'll be the right-hand man in charge of our lead generation ship in these regions. We need someone who not only gets these markets but has a sales track record that speaks louder than a rock concert.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter mindset who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business. Generate leads independently from scratch and thrive on turning prospects into partners.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations, and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• An Individual contributor who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm! Ideal for someone who is passionate about achieving sales goals,
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team, supporting your team to greatness.

Qualifications:

• Some experience cruising through South Africa and embracing its dynamic market landscape.
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• Willingness to travel extensively for the role, ensuring hands-on engagement with clients and markets.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• A work environment so supportive and collaborative it's practically a family reunion.
• The chance to be a big shot in our South African market expansion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven pro with a knack for the South African markets and a passion for sales, we want you!

Join eGENTIC and be part of a wild ride delivering top-tier consumer leads to businesses in these regions. This gig is based in the heart of Singapore – let's make some noise together!

Job Description :

• Overall in-charge of tunnel E&M team, TBM and plant operation.
• Plan & manage the TBM, plant & machines inspection & maintenance.
• Review of TBM E&M operation parameter & to maintain it operational.
• Attend E&M meeting & inspection with client & authorities.

Requirements :

• Minimum 12 years of engineering experience with recognized degree in the relevant field, and at least 10 years of experience in managing tunnel E&M works of similar scale, complex and nature of work.

ESSENTIAL FUNCTIONS:

1. Provide detailed constructability reviews of project documents; make

recommendations.

2. Advise, consult, lead and provide feedback on the development of construction

procurement documents

3. Participate in and/or lead project evaluation and consultant selection for applicable

procurements.

4. Manage day-to-day work on projects in construction phases; coordinate and make

recommendations regarding status of work.

5. Attend and actively participate in partnering sessions with contractors, agencies,

and organizations to obtain feedback on company performance and effectiveness;

represent the company needs; and develop strong working relationships throughout the

industry.

POSITION REQUIREMENTS:

1. Civil engineering Degree

2. at least 6 years in construction management or related experience in construction projects.

3 . Ability to effectively collaborate with internal and external resources.

4. Self-directed and able to function with ease as part of a team.

5. Technically astute and strategic in thinking.

6. Strong interpersonal skills along with excellent written and verbal communication

skills.

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

• Overall management of Financial Accounting
• Manage 4 subordinates
• Manage financial statements, forecasts and reports in accordance with accounting standards and statutory requirements
• In conjunction with Finance Director prepares the financial information for yearly budget as well as the preparation of cost and management accounting matters
• Monitor the Company’s tax affairs and liaise with Company’s tax advisors on all tax related matters
• Monitor and reports on cash flow including long range forecasts
• Liaise with auditors and banks as required
• Review the accuracy and completeness of accounting work in the department

Job Requirements

• Degree holder
• 3 to 5 years relevant experience
• Company using MS Dynamic 365
• Work location at Bugis , near MRT
• 5 days work (8.30am to 5.30pm)
• Salary $6000 - $7800
• AWS / Performance Bonus

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotelsAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Primary Responsibilities

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Performs any other duties and responsibilities that may be assigned.

• LTA project in Singapore
• 5 days work

About Our Client

My client is an international contractor who specializes in design, construction, maintenance, and upgrading of post-tensioned and cable-stayed structures across various sectors, including transportation infrastructure, buildings, and industrial facilities.

Job Description

• Advise the client on potential issues impacting project outcomes, including sustainability and post-project considerations like maintenance.
• Manage the flow of information between the Project Director and project team..
• Support the preparation of budget estimates for project deliverable.
• Assist in formulating work plans and budgets for all project activities.
• Upon project initiation, help manage financial, human, and informational resources to ensure robust project management.
• Ensure project deliverable are completed on time, within budget, and meet quality standards.
• Identify and address potential obstacles, barriers, or unanticipated risks.
• Assist the Project Director in planning, monitoring, and evaluating procurement and contracting processes.
• Ensure adherence to Workplace Safety and Health (WSH) policies and procedures.

The Successful Applicant

• Bachelor's Degree in Civil Engineering, Project Management, or a related field.
• At least 10 years of relevant experience in project development.
• Proven expertise in bridge projects, particularly with erection works utilizing specialized equipment (e.g., Launching Gantry, Lifting Frame, viaducts) and post-tensioning systems.

What's on Offer

• 5 days work
• Base salary + AWS + Bonus on top
• Attractive package will be offered to the right candidate

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-112024-6604105

Phone number

+65 6533 2777

Responsible for supporting the EAM, Sales & Marketing / Director of Catering in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Assist in the development of clientele based on existing accounts.

• Solicit for new accounts from existing or/ and new market segments to enlarge business opportunities

• Establish a regular call pattern for meeting with principles of target markets.

• Follow up on business leads to maintain a good business conversion rate

• Negotiate on good rates with customers so as to maintain a high average check

• Keep good relations with customers for repeat business

• Maintain regular contact with the Marriott Global Sales Offices and where appropriate submit sales leads within the Marriott network.

• Forecast, analyse and report Sales and Profit results.

• Participate in preparation and planning of the Annual Operating Plan, Departmental Objectives and other costs related to the Annual Budget.

• Meet and exceed monthly, quarterly and annual sales budget

• Provide administrative support to Director of Catering in the absence of Sales Agent

• Participation in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Participate in networking events within the hotel, the industry and customer organisations as necessary.

• Develop and promote festive and seasonal events

• Prepare weekly, monthly, quarterly and annual reports as required.

• Provide proper documentation for clear administration

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new account and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Catering in developing strategic sales plans, detailing sales distribution plans, trade shows and other promotional opportunities in order to meet the hotels overall strategic plan.

• Establish an understanding for Marriott policy and procedures. Develop and maintain a good working with all GSO’s and actively sources Team Hot leads for other Marriott properties.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Catering.

• Maintain regular contact with key contacts in the appropriate market segments including site inspections and sales calls.

Responsible for supporting the EAM, Sales & Marketing / Director of Sales in securing and maximising all sales opportunities from determined market segments to achieve department goals and objectives

KEY RESPONSIBILITIES:

• Establish a regular call pattern for meeting with principals of target markets.

• Forecast, analyse and report individual sales results.

• Participate in developing/reviewing rate structures and conditions applicable to various marketing segments, based on market feedback and conditions.

• Prepare weekly, monthly, quarterly and annual reports as required.

• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.

• Actively source new accounts and develop existing accounts that will meet the yield objective of the hotel from these market segments.

• Assist the Director of Sales in developing and implementing strategic sales plans, applicable to market segments under their responsibilities.

• Develop and maintain a good working relationship with all Marriott International Sales Offices and leverage on networking with staff and clients from other Starwood properties and submit sales leads within the Marriott network.

• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information to the Director of Sales

• Maintain regular contact including site inspections and sales calls with key contacts in the appropriate market segments.

• To lead a team of supervisor and landscape technicians in maintaining the assigned site daily.
• To plan and manage daily routine horticultural operation and task assigned.
• Assist, prepare and submission of essential reports including scheduling and horticulture maintenance reports.
• Liaise with client on enquiries and feedback.
• Administrative tasks include email correspondence and filing.

Job Requirement

• Diploma in horticulture / Landscape Architecture and above, Higher NITEC/ Advanced WSQ in Landscape Management or equivalent
• ISA is required for this role
• Minimum 3 years of related industry experiences
• Knowledge in Plants and Trees Identification is critical in this role.
• Good communication, planning, analytical and problem-solving skills.
• Committed to work in meeting deadline.
• Pro-active working attitude with eye for details and artistic flair.
• Practical experience in using architectural software such as AutoCAD, Adobe Suites, Photoshop, Sketch up, etc will be value-added.

• Condominium Manager
• Working Days & Hours: 5.5 days
• Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Tampines East, Singapore
• Salary Range: $3600 - $3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.\

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⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279