Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Overview:
We are looking for a driven and experienced Quality Manager to oversee quality assurance efforts in the field of thermal solutions for cloud data centers. This role is key to maintaining product excellence through effective quality control systems, fostering continuous improvement, and leading a collaborative team. If you have a strong passion for quality management and thrive in dynamic environments, this opportunity is for you.

The incumbent will be based in Hanoi for more than 6 months per year as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Quality Assurance & Yield Optimization:Establish advanced monitoring systems to maintain product quality and optimize yield.
  Identify and execute strategies for improving overall product performance.
• Managing Quality Issues:Address and resolve abnormal quality issues within the manufacturing process.
  Work with cross-functional teams to develop and implement preventive measures.
• Process & Quality Improvement:Enhance internal quality control and improve process capabilities.
  Apply best practices to streamline workflows and maximize efficiency.
• Customer-Focused Quality Management:Lead efforts to resolve customer-reported quality issues, providing detailed corrective action plans.
  Share preventive recommendations with stakeholders to prevent recurrence.
• Inspection & Technological Advancements:Optimize quality inspection processes by integrating automation and advanced tools.
  Drive efficiency improvements in inspection planning.
• Collaborative Communication:Foster effective communication and alignment across departments to support quality objectives.
  Act as a bridge between teams to ensure cohesive quality management strategies.
• Team Leadership & Development:Manage team responsibilities, performance, and task assignments.
  Implement training programs to enhance the team's expertise and skills.
• Project Supervision:Oversee timely delivery of tasks and ensure adherence to quality standards and deadlines.

Qualifications:

• Bachelor's degree and above in a relevant field.
• Proven expertise in quality management, particularly in manufacturing processes.
• Strong analytical and leadership skills with effective problem-solving capabilities.
• Proficiency in quality management systems and standards.
• Excellent communication and team collaboration abilities.
• Certifications in quality management (e.g., Six Sigma) are an advantage.
• Willingness to travel and be based overseas at the manufacturing facilities (~6 months a year)

This role offers an exciting opportunity to lead quality assurance efforts in a fast-evolving sector while driving impactful improvements and fostering innovation.

Interested applicants, please click on "apply" with your updated resume attached.

Responsibilities:

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Requirements:

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Key Domain/ Technical Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Client: Sales Manager (Government, Defence))/ Business Development Manager (Enterprise Solution)

Our esteem client is looking for a Sales Manager (International)/ Business Development Manager.

Incumbent is required to build an international business portfolio, maintain, expand, establish and build enterprise strategic growth and partnership. It is paramount to drive international business development and growth.

Job Scope:

• Plan and execute International Sales business Strategies to achieve products and solution portfolio.
• To work with Enterprise clients in creating and delivering innovative solutions and formulate international business development strategies.
• Enterprise Solutions and Professional Services with a well-established sales network and a consultative selling approach.

Requirements:

• Strong experience Enterprise Solutions and Professional Services
• Proven track record in selling Software/ Application, Enterprise Solutions.
• Solid selling experience in Products & Solutions.
• Track record in Strategic Planning, Account Management, and Sales Management.
• Good in handling Software (Salesforce) accounts.
• Demonstrated good involvement in Business Development, Stakeholder Management and Client Management.
• Good relationship building with customers and business potential.
• Minimum 8 years of International Sales/ Enterprise Solution Sales experience.
• Track record in handling Sales in the Government (Defence), Public Sector domain.
• Minimum Degree in Computer Science.
• Excellent interpersonal and communication skills.
• Able to multi-task and work under stressful environment.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are looking for a highly-driven Senior People Partner (APAC) who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships and are able to synthesize business priorities and are a catalyst  to identify and deliver people programs to support these priorities. 

With support from the Regional People Team, you will inform the regional people strategy, identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences.

You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. 

You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

You are the trusted advisor to the business, constantly creating business impact through strategic management of the people agenda.

Role and Responsibilities

Performance and Talent Management

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.

• Drive talent planning and succession planning exercise.

• Obtain insights and new requirements to iterate and evolve foodpanda’s performance culture and journey.

• Conduct training needs analysis and propose training plans that meet business priorities as well as employees’ professional development needs.

Organizational Development and Change

• Execute the roll out of culture, inclusion and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

Job Summary:

We are seeking a highly motivated and results-driven Account Manager to join our team. As part of Sales Team, you will be responsible for generating new sales leads, building strong relationships with customers, and driving revenue growth. You will play a key role in helping us achieve our sales targets and expand our market presence. Proven experience in sales, preferably in the vegetable, fresh produce, FMCG, F&B, Hospitality, or related industry

Key Responsibilities:

⁠Generate New Sales:

• Identify and approach new customers.
• Develop and maintain a pipeline of potential customers.
• Meet and exceed monthly sales targets.

Building Relationships:

• Build and maintain strong relationships with existing and new customers.
• Meet customer satisfaction and loyalty.
• Identify and address customer needs and concerns.

Achieve Sales:

• Ensure sales and marketing alignment to drive revenue growth.

Vegetable Knowledge and Development:

• To identify target customers from FMCG, Hotels, and F&B sectors.
• Familiar with all types of vegetables. (Training will be provided)

Reporting and Performance Metrics:

• Be able to work according to the management's performance target.
• Track and report sales performance and results.
• Continuously improve sales performance and results.

Requirements for Skills and Qualifications:

• Secondary or Diploma in Marketing, Business Administration, or a related field.
• Good communication, negotiation, and relationship-building skills.
• Ability to work independently and as part of a team.
• Knowledge of the local vegetable/F&B/FMCG market.
• Experience with sales and marketing strategies and tactics.
• Be able to work in fast-paced environments.
• Knowledge of Microsoft Office e.g., Excel, Word, and PowerPoint.
• Multilingual will be an advantage as this position will deal with various type of stakeholders.

Roles & Responsibilities

We are seeking an independent, motivated, and results-driven Assistant Manager for the Membership & Certification Department. The Institute of Internal Auditors Singapore is a non-profit professional body dedicated to advancing and developing the internal audit profession in Singapore. We are committed to raising the profile and standing of the internal audit profession and developing internal auditors' knowledge, skills, and expertise. The successful candidate will play an important role in driving our membership plans, cultivating partnerships, and implementing engagement initiatives to enhance the value proposition for our members.

Key Responsibilities:

Essential duties and responsibilities include but are not limited to:

· Manage the intake and processing of new membership applications, including eligibility and take responsibility for the entire process.

· Manage member relations as the primary point of contact for individuals and organisations.

· Coordinate membership renewal processes and reminders.

· Manage the membership database, ensuring accuracy and timely updates.

· Promote certifications to members and assist in the application process.

· Promote corporate membership to new and existing organisations.

· Assist in the development of new products/services to drive the membership department.

· Coordinate logistics, invitations, and communications for events related to membership and partnerships.

· Work closely with the marketing team to create promotional materials targeting both existing and prospective members.

Qualifications and Skills:

• A diploma or degree in business, marketing, or events management and/or with at least 3 years of working experience. Prior experience in an engagement role, events management, or a professional membership body would be an added advantage.

• Experience in developing and managing outreach programmes aligned with the organisation's established goals.

• Proven experience in membership management, partnership development, or related roles, with a focus on launching and implementing new corporate membership programme.

• A proven track record of successful project management and event coordination.

• Adept at defining problems, collecting relevant data, and drawing valid conclusions while delivering excellent customer service skills.

• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.

• Meticulous and detail-oriented.

• Able to work well independently as well as in a team and meet deadlines.

• Strong time management skills and the ability to efficiently handle concurrent tasks.

• Use of productivity tools (MS Office) and CRM will be required.

3 days in office per week
Job Duties:
To support Grants & funding initiative operational needs.
a) Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
b) Executing policies and processes pertaining to the administration of the funding initiative
c) Communication of the funding initiatives' policies and processes to public sector research performers
d) Liaising with grantees on pre and post award matters
e) Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
f) Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
g) Other ad-hoc duties that may be assigned

Requirements:
a) Bachelor's Degree with 2 years of Grant Admin experience in public sector / policy / planning / governance roles
b) Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
d) Strong problem solving, analytical and systems thinking abilities
e) Resourceful and independent
f) Able to work collaboratively with internal and external stakeholders

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

As the Programmes Manager at Extraordinary People Limited, you will assume a pivotal role in the facilitation and support of programme implementation. Your responsibilities encompass identifying gaps, analyzing data to discern patterns and opportunities, refining existing service models, and integrating structural changes at the systems level to accommodate a broader spectrum of special needs clients.

Supporting Programme Development:

• Employ a structured methodology to collaborate with the programme team and stakeholders, fostering a deep understanding of client challenges and requirements.
• Maintain a comprehensive grasp of client needs, continually refining programme implementation strategies.
• Develop coherent plans to address challenges and enhance programme efficacy.

Programme Evaluation:

• Conduct comprehensive evaluations and reviews of programmes and projects, utilizing data analysis and research methodologies.
• Engage stakeholders throughout the change management process, ensuring seamless transitions within the programme.
• Manage inter-project interfaces across diverse stakeholders and sectors.
• Oversee successful programme outcomes, including grants processing and rigorous fund administration controls.
• Promptly initiate corrective actions and interventions to address programme gaps or issues.
• Regularly report on programme progress to stakeholders.

Job Requirements

• Hold a degree in any discipline, with relevant professional experience (Preference for experience in social care (SPED) or the visual and performing arts industry, although not mandatory).
• Performing Arts and Visual Arts backgrounds/experience will have an added advantage.
• Possess strong organizational skills, critical thinking abilities, and an analytical approach to problem-solving.
• Demonstrate self-motivation, resilience, and tenacity in pursuing programme objectives.
• Adaptability to fluid environments, with a flexible approach to work and the ability to thrive under pressure in dynamic settings.
• Proficiency in basic grant management and financial skills to oversee programme budgets and evaluations.

• Attend rehearsals: Collaborate with the director, cast, and crew to understand the production.
• Create and maintain a prompt book: Record cues, blocking, and technical details in a master script.
• Coordinate communication: Serve as the central point of contact between the director, cast, crew, and production team.
• Oversee technical rehearsals: Ensure lighting, sound, and other technical elements are integrated smoothly.
• Manage schedules: Organize and distribute rehearsal and performance schedules for the cast and crew.
• Supervise the crew: Coordinate stagehands, lighting, sound, and other technical personnel during performances.

Overview

The Sales Manager in the Oil and Gas industry is responsible for leading sales efforts, developing strategic business relationships, and driving revenue growth. This role requires a deep understanding of the oil and gas sector, strong leadership skills, and the ability to implement effective sales strategies.

Job Description:

-Sales Strategy Development: Formulate and execute comprehensive sales strategies to achieve revenue targets and enhance market share within the oil and gas sector.

-Business Development: Identify and pursue new business opportunities by establishing relationships with potential clients and stakeholders in the industry.

-Client Relationship Management: Build and maintain robust relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

-Sales Team Leadership: Manage, mentor, and motivate the sales team to meet or exceed sales targets. Conduct regular performance reviews and provide training as needed.

-Market Analysis: Monitor market trends, competitor activities, and customer feedback to inform strategic decisions and identify growth opportunities.

-Contract Negotiation: Lead negotiations for contracts, pricing, and terms with clients, ensuring alignment with company objectives while meeting customer expectations.

-Sales Reporting: Utilize CRM tools to track sales performance metrics, prepare reports, and present findings to senior management regularly.

-Collaboration with Other Departments: Work closely with marketing, engineering, and product development teams to align sales strategies with product offerings.

Qualifications

-Educational Background: A Bachelor’s degree in Engineering, Business Administration, or a related field is required. An MBA is preferred.

-Experience: A minimum of 5 years of experience in sales management within the oil and gas industry is essential. -Proven success in business development is a must.

-Technical Knowledge: Strong understanding of oil and gas operations, products, services, and market dynamics.

-Sales Skills: Demonstrated ability to achieve sales targets through effective strategy implementation and relationship management. Strong negotiation skills are critical.

Communication Skills: Excellent verbal and written communication skills are necessary for engaging with diverse stakeholders.

Personal Attributes

-Strong leadership qualities with a focus on team development.

-Self-motivated with a results-oriented mindset.

-Ability to work independently as well as collaboratively in a team environment.

-Willingness to travel frequently for client meetings and industry events.

-This job description outlines the essential functions of a Sales Manager in the oil and gas industry, emphasizing the need for both technical knowledge and strong interpersonal skills to effectively drive business growth.

Dear All

Our On Spot Cleaning Private Limited has looking a qualified Sales Manager position.

Job responsibilities :

Discussing targets, strategies, and progress

Recruit sales representatives, set objectives, train them, and monitor their performance

Manage the month-end and year-end close processes

Create and execute a strategic sales plan that expands our customer base and extends the company's targe

Motivational speaking experienc

And Proven success rate at levels above sales quota., etc

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

What You'll Need to Get the Job Done

Job Description:

• Develop new sales leads and clientele / supplier base, both locally and overseas.

• Provide dedicated services and relationship building with existing account.

• Identify new markets and business opportunities through research and analysing market trends.

Job Requirement:

• Possess good experience to the above and as well as in overseas market.

• Strong understanding of customer and market dynamics and requirements.

• Able to work retail hours and on weekends.

Roles & Responsibilities

Roles & Responsibilities

Sales supervisors of retail sales employees may:

Greet and assist customers

Respond to customer inquiries and complaints

Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

Monitor sales activities to ensure that customers receive satisfactory service and quality goods

Inventory stock and reorder when necessary

Instruct staff on how to handle difficult or complicated sales

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions

Formulate pricing policies and accuracy

Attend trade shows to identify new products and services

Coach, counsel, recruit, train and discipline employees

Approve contracts with vendors

Utilize information technology to record sales figures for data analysis

Must be able to work night shift or split shift

Must be able to work extra hours or weekend if needed

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail and talnet

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Work in a dynamic and international environment

Job Description

• Manage a team of technicians and contribute to the overall success of after-sales department
• Manage and coordinate the daily operations of the workshop, including scheduling, resource allocation, and quality control.
  • Oversee the maintenance and repair of vehicles
  • Monitor workshop performance and identify areas for improvement
  • Other duties assigned

Job Requirement

• Minimum GCE "N" Level or equivalent with 1 year of experience in managing an automotive workshop
• Strong leadership and management skills
• Excellent organizational and time management skills
• Ability to diagnose and troubleshoot vehicle problems
• Strong customer service orientation
• Proficiency in using diagnostic tools and software

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Working Locations: Alps Avenue

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 3 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Able to work in fast pace environment

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Job Summary

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• Diploma/Degree or training in public relations, communications and counselling.
• Preferably has relevant working experience in hospitality or public relations or caregiver support and counselling.
• Minimum 5 years relevant experience in a managerial role.
• Is independent, dependable, self-motivated, creative, warm, outgoing and has good interpersonal relationship skills.
• Is strong in public relations and client experience or in areas of support and counselling.
• Has good organisational ability, is resourceful and is able to carry out positive communications and rapport building to enhance patients' experience of the hospital services.
• Is mature in disposition, to be able to cope with changes and demanding situation.
• Is able to discern sensitive issues and offer reasonable guidance/suggestions to solve the problem or handle the situation.
• Is resilient, calm and exercise sound judgement so as to overcome a crisis situation and prevent/minimise any negative impact on the organisation's image and staff morale.

Work Location

• St Andrew's Community Hospital / 8 Simei Street 3, Singapore 529895

Position Overview:
Giggle Hospitality is looking for an experienced Operations Manager to oversee the management and deployment of a part-time workforce to partner hotels. This role is critical in ensuring smooth operations during major deployments and maintaining strong client relationships. The ideal candidate will have a background in hospitality, excellent leadership skills, and a commitment to service excellence. Weekend availability is essential to meet operational needs during peak times.

Key Responsibilities:

1. Managing the Part-Time Workforce:Coordinate and manage a pool of part-time staff for seamless deployment to partner hotels.
   Ensure staff are well-briefed, trained, and positioned appropriately for their roles.
   Monitor staff performance and provide support to maintain service excellence.
   
2. On-Site Operations:Serve as the main point of contact for partner hotels during deployments.
   Conduct on-site visits to oversee operations and address real-time issues.
   Troubleshoot and resolve challenges during high-pressure situations.
   
3. Client Engagement and Relationship Management:Build and maintain strong relationships with partner hotels, ensuring their satisfaction with Giggle’s part-time staffing solutions.
   Actively seek feedback from clients to improve service delivery.
   
4. Deployment Oversight:Oversee large-scale setups and events, working closely with hotel management teams.
   Ensure that the right staff are deployed based on client requirements and event needs.
   
5. Weekend Commitment:Be available for on-site visits and operational oversight during peak times (Friday to Sunday).
   

Qualifications:

• Mandatory: A degree or diploma in hospitality management or a related field.
• Proven experience in hospitality, preferably in roles involving operations or workforce management.
• Strong leadership and communication skills to effectively manage part-time staff and build client relationships.
• Ability to work a flexible schedule, with a focus on weekends.
• Familiarity with Giggle’s platform and services is a plus.

Skills and Competencies:

• Excellent organizational and time management skills.
• Leadership abilities to guide and motivate part-time staff.
• High emotional intelligence to navigate client relationships and resolve conflicts.
• Proactive problem-solving mindset and attention to detail.

Why Join Giggle Hospitality?

• Be part of a forward-thinking company revolutionizing part-time staffing in the hospitality industry.
• Collaborate with prestigious hotel brands to deliver exceptional service.
• Enjoy competitive compensation and opportunities to grow in a dynamic environment.