Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities

 Vendor, Partner, and Supplier Relationship Management

 Strengthen and maintain strong relationships with key vendors, suppliers, and strategic partners to ensure smooth operations and long-term business growth.

 Identify and build partnerships that align with business objectives and growth strategy.

 Project Flow and Internal Procedures

 Streamline and optimize project workflows, ensuring that projects are executed on time and within scope.

 Coordinate with internal teams to follow up on procedures, track project statuses, and address any bottlenecks or delays.

 Project Ownership and Revenue Growth

 Take ownership of specific projects, including managing timelines, resources, and deliverables.

 Expand current project volumes and initiatives to drive revenue growth。

 Identify opportunities for upselling and cross-selling within existing projects to maximize revenue potential.

 VIP Client Relationship Management

 Maintain and strengthen relationships with current VIP clients, ensuring their needs are met and that they receive the highest level of service.

 Work closely with clients to identify opportunities for increasing their mining hash rate and expanding their engagement.

 Client Support and Inquiries

 Act as a key point of contact for VIP clients, assisting with inquiries and providing timely responses to client needs.

 Provide tailored support for VIP clients, ensuring their expectations are exceeded and their mining activities are optimized.

Skills/Requirement

 5+ years of experience in business development, account management, or client relations, ideally within Web3 or blockchain industry.

 Strong understanding of the Web3 industry and products and services.

 Proven experience in managing relationships with high-value clients (VIPs), partners, and vendors.

 Strong project management skills with the ability to track progress, mitigate risks, and ensure project success.

 Excellent communication and negotiation skills, both written and verbal.

 Proactive problem-solving skills and ability to work under pressure in a fast-paced environment.

 Familiarity with mining hash rate and other technical aspects of the cryptocurrency mining ecosystem is a plus.

 Ability to work collaboratively with cross-functional teams to achieve business objectives.

One of the oldest nurseries in Singapore, Prince’s has 50 years’ experience in the industry. Started out humbly as a flower shop, Prince’s has evolved into a full-fledged landscape design and installation specialist. At the international front, our global connections ensure that Prince’s meets the needs of our customers. Strategic alliances with Europe, Australasia, and Asia have been a boon to our service-oriented culture.

Position: Learning & Development Manager

Job Description

The Manager, Learning and Organisation Development is responsible for developing learning and development plans based on the assessment of development areas for the workforce to meet business requirements. They liaise with stakeholders to communicate and implement organisation development and change interventions to ensure that the organisation's strategy and plans are delivered effectively and efficiently. In addition, he is responsible for managing team operations and performance and leverages Skills Frameworks in creating learning roadmaps and integrating them with learning programmes under the team's purview.

• Conduct learning needs analysis to assess their current capabilities and areas of development required to deliver against the organisation’s strategy, business restructuring and plans
• Develop customised learning and development strategies, plans and curricula to improve overall workforce capabilities for current and future roles and to promote lifelong learning
• Recommend and implement innovative and creative learning and development channels and technology to engage learners and increase the effectiveness of learning and development interventions
• Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching
• Analyse learning effectiveness evaluation data to derive insights on the effectiveness and return on investment of learning and development programmes and recommend improvement actions to improve workforce capabilities.
• Conduct organisational diagnosis to assess and analyse the current state and identify opportunities for organisational development and change interventions
• Propose, plan and execute organisational development and change interventions to drive and facilitate organisational development and change
• Monitor the progress and evaluate the effectiveness of the organisation development and or change interventions
• Execute broad-based communications strategy to articulate the business case, importance and impact of organisation development and change interventions on the overall business objectives
• Conduct stakeholder analysis and execute stakeholder engagement activities to manage highly influential stakeholders to support organisation development and change interventions
• Leverage skills maps of the Skills Frameworks to identify learning gaps and develop competency frameworks
• Create learning roadmaps with reference to career maps and skills maps of the Skills Frameworks
• Develop learning programmes and channels with reference to Technical and Generic Skills and Competencies (TSCs and GSCs) of the Skills Frameworks
• Plan organisation development interventions in accordance with skills maps of the Skills Frameworks

Candidate profile:

• Bachelor's degree in Human Resources, Organizational Development, Education, Psychology, or a related field
• Minimum 5 years of experience in Learning & Development or HR, with at least 2 years in a managerial role
• Proven track record in designing, delivering, and evaluating learning programs across diverse channels
• Knowledge of current L&D trends, technologies, and best practices
• Ability to collaborate and influence stakeholders at all levels of the organization
• Excellent communication, presentation, and interpersonal skills
• Strategic thinker with the ability to align L&D efforts with business objectives
• Strong leadership capabilities, with a focus on team development and coaching

We regret to inform only shortlisted candidates will be contacted. Thank you for your interest to join the Prince’s family.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

• Overall management of Financial Accounting
• Manage 5 to 6 Accounting staff
• Manage financial statements, forecasts and reports in accordance with accounting standards and statutory requirements
• In conjunction with Finance Director prepares the financial information for yearly budget as well as the preparation of cost and management accounting matters
• Monitor the Company’s tax affairs and liaise with Company’s tax advisors on all tax related matters
• Monitor and reports on cash flow including long range forecasts
• Liaise with auditors and banks as required
• Review the accuracy and completeness of accounting work in the department

Job Requirements

• Degree holder
• 3 to 5 years relevant experience
• Work location at Bugis , near MRT
• 5 days work
• Salary $6000 - $7000
• AWS / Performance Bonus
• Start work Immediately or within short notice period

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Join Our Team!

Positions Available
Assistant Manager - Service Crew: $2,500 - $3,800

Location: Tanjong Pagar / Telok Ayer
Schedule: 6 DAYS/WORK WEEK, SPILT SHIFT 1030AM - 230PM & 530PM - 1030PM
Perks & Benefits:

• AWS
• Staff discounts on food and beverages
• BONUS
• FAST CAREER PROGRESSION
• MEAL ALLOWANCE

Restaurant Supervisor

As a Restaurant Supervisor, you'll oversee daily operations to ensure smooth service and a memorable dining experience.

Responsibilities:

• Manage daily activities and schedules for our team.
• Monitor inventory and ensure adequate stock of supplies and essentials.
• Maintain top-quality food standards, service, and satisfaction while addressing areas for improvement.
• Supervise food preparation and storage to comply with health and safety regulations.
• Assist and support staff with guest inquiries and requests.
• Respond promptly to guest feedback or complaints, ensuring a high level of satisfaction.
• Deliver superior food and beverage service, exceeding customer expectations.
• Ensure sanitation and safety standards are met.
• Take part in standard service duties.

Service Crew

Our Service Crew ensures an exceptional experience for every guest through excellent service and attention to detail.

Responsibilities:

• Provide smooth and efficient service, ensuring quality standards are met.
• Present menus, recommend dishes and drinks, and answer guest inquiries with a smile.
• Take and serve orders promptly without unnecessary delays.
• Be knowledgeable about the menu and drinks list.
• Restock beverages and guest supplies as needed.
• Clear and reset tables or counters efficiently.
• Ensure glasses and utensils are polished and ready for use.
• Assist with inventory counts and maintain accurate stock records.
• Take part in standard service duties.

What We’re Looking For:

• Minimum secondary school education with 'O' Level passes or equivalent.
• Candidates with Food Safety and Hygiene Certificates are preferred.
• Availability to work on weekends and public holidays.
• Immediate starters or those with short notice periods are highly desirable.

Only shortlisted candidates will be contacted.

SUSHI YUJO - www.sushiyujo.sg *IG* - https://www.instagram.com/sushiyujo.sg/

SHINRAI - www.shinrai.sg *IG* - https://www.instagram.com/shinrai.sg/?hl=en

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will be responsible for supporting the core functions of the MSc degree programmes which includes student life, experiential learning, and administration matters.

Corporate Relationship Development

• Establish corporate contacts through a systematic outreach process, follow up on new business projects generation opportunities, maintain working relationships and set up meetings
• Pitch initiatives to corporates, specifically in positioning and securing business projects for our respective MSc programmes
• Scope the business projects with the company, establish an understanding of the objectives, guidelines for workload, deliverables, resources and financial support
• Solicit for feedback on our students’ performances to make recommendations for improvements on projects and associated activities
• Feature success stories prominently in our marketing collaterals and channels such as brochures, websites and e-blasts to encourage more participation from different corporate partners
• Cultivate a sustainable longer-term relationship with corporate partners for further collaborations such as corporate marketing, company visits, recruitment of graduates and sponsorship for various MSc programmes initiatives

Administration of Management Practicum

• Collate a list of business projects, disseminate to our respective MSc students for enrolment, and where needed, conduct interviews for the allocation of projects
• Conduct briefings to students who are undertaking business projects
• Coordinate coaching workshops/classes to prepare students for their undertaking of business projects
• Work with Heads of Departments in appointing project supervisors, including briefing faculty advisors on the role, responsibilities and scope of projects
• Facilitate the first meeting for companies to meet with student groups, where timelines, milestone achievements and deliverables are set and arrange initial face-to-face / Skype sessions with companies
• Obtain the necessary approvals from the academic departments and the MSc Programmes Office
• Monitor and ensure that the students make good progress in completing their business projects and where needed, to help guide and mentor students on their projects, providing feedback as part of evaluation as a consistent moderating party across projects
• Work with corporate partners constantly to ensure that the students get information and meetings at the right time so they can complete the projects on time
• Collate the grading reports for the Experiential Learning module, and get company approval for case-release, if appropriate
• Work with relevant parties to ensure timely and accurate grade entry for the students for their Experiential Learning module
• Systematically collect feedback and evaluation from corporate partners, students, supervisors and develop actions for improvements

Development of System and Process

• Develop, implement and update systematic procedures and processes for MSc Programmes’ Experiential Learning components
• Develop and administer guidelines for the students, supervisors and corporates
• Procure and conceptualize promotional materials to aid in pitching our various initiatives to the corporates such as brochures and e-blasts
• Liaise with the Office of Legal Affairs on the necessary documentation (Company case release form, Non-Disclosure Form etc) and administer guidelines for students, faculty advisors and corporates

Other Responsibilities

• Collaborate and synergize between key stakeholders, not limited to students, faculty advisors, corporates and other key departments in NUS Business School, providing support and fostering rapport where possible
• Benchmarking of how business projects are sourced and facilitated in leading business schools to ensure best practices
• Work with the BIZCareers Office on internships/career opportunities arising from Corporate, business projects/Experiential Learning engagements
• Identify further experiential opportunities for the MSc programmes
• Other duties as assigned by Academic Directors, MSc Director and Programme Office

Qualifications

• Bachelor degree from a reputable institution, with at least 4-5 years of relevant working experience ideally in academic programmes in tertiary institutions
• Experience in facilitating industry partnerships and dealing with senior management would be an advantage
• High level of written and oral communication skills
• Experienced, confident and effective working in cross-cultural settings
• Meticulous with an eye for detail and a keen appreciation of good documentation
• Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
• Team player with a good combination of high intelligence, emotional and cultural quotient
• IT savvy, with good knowledge of Microsoft Office Applications

(Appointment job grade will commensurate with the selected candidate's experience)

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responbsilities:
In charge of daily site inspection, creating awareness within Risk Management Framework
Ensure prompt submission of the monthly RMF report during CRM meeting.

Attend weekly RMF meeting.

Other RMF roles as tasked by Construction Managers and as per project requirements.
To prepare presentation slide for Peer Safety Review (PSR) presentations to LTS
To understand the construction sequences and improve the methodology for safety
Perform risk analysis, risk monitoring and reporting

Requirements:
Diploma/Bachelor’s degree in civil engineering, construction management, or related field

Experience: 3-5 years of experience in a QA/QC role within the construction industry, with added experience in managing Quality Marks assessment processes or certifications a significant advantage
Bizsafe Level 2/3 or other relevant qualifications in safety will be an advantage
Well-versed in Hazard identification and Risk Management Methodology

@ [email protected]

Location: Jurong East

Responsibilities

• Lead and drive large scale CCTV installation and video analytics Projects
• Plan and manage resources to ensure that projects are delivered on-time and within budget
• Develop project plan and track progress status
• Perform risk management to minimize risks. Report and escalate to management when needed
• Manage relationship with customers, vendors and relevant stakeholders

Requirements

• Degree in Computer Science or related field
• Proven experiences in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project
• Understanding in Agile development for software products
• Experience with project management software tools

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities:

• Take reservations and enquire purpose of visit.
• Greet each guest promptly, courteously with eye contact, smile and good body posture.
• Present menu and share promotions, specials and items that are not available.
• Take food orders, repeat orders to guests and inform guest of estimated time to serve.
• Supervise preparation/ topping up of mise-en-place for side station.
• Key orders in the Point-of-Sale system efficiently.
• Supervise the checking of food and beverage inventories and stocks are completed in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Supervise opening, operating and closing procedures.
• Ensure systems are in place to maintain the required standards of professionalism, cleanliness and service delivery.
• Delegate duties & responsibilities to servers and captains.
• Ensure staffs to adhere to all company procedures.
• Assist manager in daily briefing to staff members and overseeing the administration and operation of outlet; getting involved in planning and organizing of special events.
• Supervise the implementation of plans to improve and standardize all aspects of operations.
• Ensure all new team members are inducted, mentored and trained thoroughly. alongside the Restaurant Manager
• Ensure excellent communication exists within the restaurant.
• Demonstrate a positive attitude in the workplace; understand and act on team members’ motivations to help them continually perform their best.

Job Requirements:

• Candidate must possess at least 3 years relevant experience in restaurant;
• Strong customer service and problem solving skill;
• Strong and dynamic personality who is willing to learn new items on food and service;
• Team player with excellent interpersonal and communication skills;
• Able to work in fast-paced F&B environment;
• Able to commit weekends and public holidays;

Job Summary:

We are seeking a seasoned Project Manager to lead strategic initiatives and foster strong partnerships with business stakeholders. This role is critical in aligning project objectives with business goals, enhancing user experiences, and ensuring the successful delivery of projects within a large-scale organization.

Mandatory Skill-set:

• A degree in Computer Science, Information Technology, or a related field;
• A minimum of 5 years of technical lead experience within a large organization;
• Proven experience managing software projects, with expertise in project planning, resource management, and stakeholder communication;
• Strong understanding of Agile methodologies (Scrum, Kanban, etc.) and tools such as Jira, Trello, or similar;
• Experienced to lead and oversee large scale migration / platform upgrade projects within the organization;
• Experience in contract negotiation and vendor management;
• Exceptional leadership and project management capabilities;
• Strong decision-making and problem-solving skills;
• Detail-oriented with the ability to manage multiple tasks effectively;
• Excellent verbal and written communication skills, enabling collaboration with stakeholders at all levels.

Desired Skill-set:

• PMP or Scrum Certified is a plus;
• Experience in change management .

Responsibilities:

• Project Manage, gather and understand the business objectives with multiple business stakeholders on projects;
• Manage the projects from end-to-end, quality, budgets and teams to completion;
• Build and lead cross-functional project teams while motivating and coaching team members to ensure project success;
• Lead technical design and architecture reviews for project related enhancements and investigations on system issues;
• Manage and communicate project status, progress, and risks to stakeholders, including senior management and project sponsors;
• Define project scope, objectives, and deliverables that align with organizational goals;
• Work with technical and functional teams, vendors, business stakeholders and delivery teams;
• Manage external service providers and vendors to ensure operational SLA is met;
• Provide proposals for internal teams on functional and technical scope, architecture, system integration, user experience and training;
• Formulate solution plans on gaps identified for the project;
• Keep abreast of regulatory/legislation changes that affects the compliance, procedures and processes;
• Support regulatory audit and review activities for projects;
• Work closely with IT Infrastructure and Cloud team to ensure systems are well supported by underlying infrastructure in an hybrid environment;
• Work closely with IT Governance to ensure all audit and compliance requirements in the project area are met.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our Client is an public listed American cloud computing company that sells software, cloud services, and software-defined storage.

They are strengthening their regional digital marketing team and are looking for a Demand Generation and ABM Manager to be based in the Singapore office. You will be a part of our APAC Digital Demand Marketing team and will be working with various marketing teams to conceptualize, create and build customized multi-touch email marketing campaigns, and targeted ABM programs. Post email campaigns, part of your job scope would also be to report on email performance metrics to optimize future campaigns.

Job Responsibilities

• Conceptualize and craft email campaigns, including developing and building email HTML, reporting, database management, and list segmentation with strong change management skills
• Develop and execute multi-channel ABM campaigns. Developing strategy, stakeholder alignment, and project management
• Proactively maintain the data integrity of our email database, establish email flow rules and implement operational workflows to regularly scrub the database
• Develop data-driven campaigns and perform fast-cycle A/B testing
• Configure IP warming and IP reputation maintenance to improve email deliverability and engagement rates for various Asia Pacific countries
• Continuously evaluate and suggest improvements for email solutions and email campaign process and workflow
• Stay ahead of current and upcoming industry platforms, standards and trends,
• Provide regular analysis, reporting and updates for multi-touch campaigns
• Develop and build good working relationships with internal teams, and external agencies

The Candidate

You have strong passion in crafting email marketing/ ABM campaigns and want to make a significant impact to grow the business. You are detail oriented, always on the lookout for ways to improve current workflows to be more efficient. You are strategic, analytical, and capable of providing actionable insights to deliver targeted campaigns.

Working for a fast-paced tech startup excites you; you want to have the opportunity to own the regional email marketing and ABM strategy and execution. You are a team player and love working with smart creative and motivated people.

Job Requirements

• Bachelor’s or higher Degree
• At least 5-8 years of previous B2B experience in an email marketing role
• Strong experience in marketing automation tools e.g. Marketo (preferred), Eloqua, and SFDC or any other CRM tools
• Experience with ABM tools e.g. Demandbase, 6sense.
• Experience in crafting and implementing multi-touch email campaigns for events, product launches, email nurture, targeted campaigns, and other digital marketing activities
• Good knowledge of the Martech, web and social media landscape would be a plus
• Familiar with the concept of Integrate Marketing Campaigns leveraging Paid, Own and Earned channels
• Independent and resourceful problem solver who proactively seeks out solutions
• Ability to ensure a high level of accuracy and details in reporting
• Ability to work in a fast-paced environment, and loves challenges
• Ability to excel both independently as well as part of a team
• Practices outstanding time management
• Excellent people skills with an upbeat and enthusiastic attitude

We are looking for a Dynamic and Result-Driven Digital Marketing (Sales) Assistant Manager to lead and drive the performance of a team of 4 Digital Sales Consultants. This role will focus on optimising lead conversion strategies, improving call pitch effectiveness, and ensuring team success in achieving enrolment targets.

Full-Time

• ~$4,500 monthly salary ($3,000-$3500 base pay with commission)
• Scalable commission with improved performance and team-building
• Office work 8 hours a day
• 5 Working days per week (excludes weekends)
• 14 Days Annual Leave Per Year (Pro-rated basis)

Responsibilities

As a Digital Marketing (Sales) Assistant Manager, you will

• Lead and manage a team of 4 Digital Sales Consultants, setting performance goals and tracking results.
• Create and implement strategies to improve lead conversion and team efficiency.
• Develop and refine call scripts and pitches to improve lead conversion rates and align with digital marketing campaigns.
• Train and coach the team on communication, sales techniques, and upselling strategies.
• Track and monitor call metrics (e.g., lead conversion rates, call volumes, revenue) using CRM tools.
• Collaborate with digital marketing team to ensure Facebook campaigns align with overall marketing goals.
• Partly perform Digital Sales Consultant role as trial to suggested strategies (ie. Engage Facebook Leads via WhatsApp and Calls to convert into Sales).

Requirements

• Proven experience in leading a call or sales team in a fast-paced environment.
• Strong understanding of lead conversion strategies and experience improving call-based performance.
• Excellent communication, coaching, and team leadership skills.
• Data-driven, with experience using CRM tools and tracking performance metrics

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

Candidates must be willing to travel to Tuas

5 Day work week

Role:

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Support Senior Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with the Finance Managers to support the Directors and Group Management to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

Requirements:

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

Position Summary

The IT Disaster Recovery Programme Manager will lead the end-to-end disaster recovery life cycle at BCS which includes business impact analysis, planning, testing and governance. The incumbent will partner the IT leadership team to prepare applications, infrastructure, and systems in the event of a technology disruption.

Key Responsibilities

• Design, implement and improve cross-functional programmes that enable the recovery of critical IT business functions and systems.
• Collaborate with IT leaders and relevant teams to develop enterprise disaster recovery plans and strategies to meet the business’ RTO and RPO.
• Implement and maintain backup and recovery technology setup (on-prem and on cloud).
• Ensure new applications, systems and infrastructure introduced have clear disaster recovery requirements and solutions.
• Work closely with the Event Management team, Business Continuity Programme (BCP) team and IT Leaders during a crisis event to coordinate the disaster recovery responses and recovery.
• Conduct annual disaster recovery exercise to validate the effectiveness of recovery plans and report test results to IT Leaders and BCP team.
• Schedule and coordinate call tree and recovery exercises for all IT systems.
• Create and maintain documentation for disaster recovery procedures
• Work with Data Center department to ensure understanding and alignment of the Operating Center recovery plan.
• Partner with IT Leadership to ensure vendors supporting the business have the appropriate service level recovery standards and agreement in place, which align with BCS’ standards and requirements.

Requirements

• Bachelor's degree in engineering or equivalent
• At least 10 years of experience in IT Operations, network, database, systems, servers and applications administration.
• Experienced in designing, implementing and managing IT disaster recovery programme
• Self-starter and thrive in a dynamic and fast-paced environment
• Strategic and has a long-term vision for the business
• Results-oriented, possess good planning, organizational and negotiation skills
• Skilled at building and maintaining relationships across all levels in the organization

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description:

We are looking for a results-driven Senior/Marketing Manager with a passion for developing and executing effective marketing strategies and enhancing brand identity of Singapore-made programmes. The ideal candidate should have a proven track record of developing comprehensive marketing plans and implementing branding initiatives for Singapore-made programmes in the region.

Responsibilities:

• Develop and implement innovative regional marketing strategies to promote programmes and increase brand awareness.
• Identify key local/overseas programme markets for exhibition booth and to oversee overall branding of booth as well as mapping out promotional plans for programmes in these markets.
• Lead branding initiatives to ensure consistency in messaging, visual identity, and brand positioning with central corporate marketing.
• Manage the creation of marketing collateral, including key visuals, corporate gifts and presentations.
• To oversee the overall branding of website, digital brochures and eDMs to align with regional marketing strategies.

• A degree in Marketing, Business or a relevant discipline.
• Proven experience in senior marketing roles, especially in the media industry with a focus on marketing strategies and branding.
• Excellent communication and presentation skills, with the ability to effectively convey ideas and influence stakeholders at all levels.
• Creative mindset with a passion for innovation and continuous improvement.
• Ability to thrive in a dynamic work environment and effectively manage multiple projects simultaneously.
• 8-10 years of related experience in Marketing.

Job description

As a Program Manager in the Regulatory PMO you will work with members of Regulatory Affairs and act as the central project manager in partnership with counsel, to coordinate how Google responds to inquiries and investigations by government and regulatory agencies worldwide. You will also partner with teams across Google and Alphabet’s Legal, Public Policy, Finance and product areas to support the handling of some of the most important issues for the company today.

Qualifications

Job responsibilities

• Partnering with legal counsel, product teams and other cross-functional stakeholders to drive tasks, share information and implement project management principles upon most matters (including litigation, internal investigations and regulatory requests).
• Identify opportunities for process improvement initiatives and knowledge management projects and, where appropriate, helping develop and socializing practices.
• Identify bottlenecks and fielding escalations to stakeholders, and assisting with providing internal recommendations.
• Facilitating global, cross-functional working groups and influencing a broad range of stakeholders including executives.
• Facilitating critical decision making while also managing timelines.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.

Preferred qualifications

• Experience supporting litigation, trials or responding to regulatory inquiries.
• Experience in managing matters and cases, effectively handling multiple stakeholders under deadlines, such as trial or hearing preparation.
• Ability to make connections across teams and issues, excellent business judgment and thinking skills.
• Ability to navigate ambiguity and manage through influence, while handling multiple timelines and projects.

The successful incumbent will be responsible for namely in category management (sourcing), reporting/KPI and supplier pre-qualification & procedure. The incumbent will be the regional POC for global category strategies and leading new sourcing projects. He/She will execute sourcing (source to contract) which includes, tendering process, negotiation, sourcing strategy development and contract award. Additionally, the incumbent will conduct training sessions to regional affiliates on sourcing & procurement tools and process improvement of SAP system.

Requirements

Degree with min 4 years of experience in procurement and contract management

Strong analytical and negotiation skills

This is a 6 months contract

Central location / 5 days work week

Interested candidates may forward your resume to [email protected]

Position Summary

SHEIN is seeking a senior product compliance specialist who will be responsible for managing the Company’s product compliance concerns in the APAC (ex-Mainland China) region and working closely with the product compliance functions globally. This will include compliance activities such as enabling market access, reporting compliance trends, managing first party product investigations and recalls, and auditing product compliance on the SHEIN website.

Responsibilities

● Work as an integral part of the legal team to lead comprehensive product compliance standards.

● Ensure product compliance policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners.

● Identify gaps, and close gaps, in the product compliance program.

● Work closely with the product safety and quality control team within the supply chain business and direct business partners as to actions that must be taken to minimise product risk.

● Working in English and Mandarin to provide product compliance standards and other regulatory information.

● Perform other duties as assigned or required to ensure product compliance in the APAC region.

Skills and Qualifications

● A degree in a relevant area (science, law or engineering), as well as a minimum of 10 years of relevant combined experience in consumer product compliance (product safety; regulations research; standards interpretation, guidance, and enforcement actions; technical writing; competitive intelligence services; and / or product recalls). Additional years of relevant work experience will be required for those with unrelated educational backgrounds.

● Thorough understanding of manufacturers, private label retail, third-party platforms, government authorities, industry associations and voluntary standards committees and the roles each plays in product safety and product recalls, in particular for markets such as Japan, Korea, Singapore and Australia.

● Ability to utilise a wide variety of research databases and online resources.

● Ability to interpret regulations and standards and to quickly assimilate and assess new information and develop plans to capitalise or react to these requirements.

● Experience with product recalls in multiple countries preferred.

● Exceptional program and project management skills.

● Ability to influence people and drive projects to completion under tight deadlines.

● Self-starter, entrepreneurial, “roll up your sleeves” attitude.

● Experience and capacity to lead multi-jurisdictional projects and coordinate external advisors.

● Ability to deliver results, both as an individual contributor and as a member of the APAC and global legal teams.

● Flexibility to accommodate communication required across different time zones for collaboration with different parts of the group.

● Ability to make quick decisions while exercising good judgment.

● Have a strong work ethic, attention to detail and sense of professional accountability.

We are looking for a Project Lead/Deputy Project Manager to support the planning, scheduling, procurement, execution, and tracking of activities related to digital projects within the organization.

Key Responsibilities:

• Assist in developing and supporting project goals, budget, timelines, activities, assessments, and reviews and participate in the status meeting
• Provide administrative support to Project Managers, ensuring project deliverables meet corporate quality standards
• Coordinate communication between project team members and stakeholders to ensure effective collaboration
• Oversee the procurement of resources and materials, ensuring they meet project specifications and are delivered on time
• Assist to implement risk management strategies to minimize project risks and prepare contingency plans for potential problems
• Support Project Managers in contract administration, project budgeting, expense tracking, and cost management
• Work with the Project Manager to ensure smooth and timely reporting, presentation, and/or analysis
• Facilitate project meetings, prepare agendas, document discussions, and track action items
• Provide overall project progress and status of milestones and deliverables across the portfolio
• Handle any other ad-hoc duties as assigned.

Job Requirement:

• Bachelor’s Degree in Project Management, Engineering, or a related field.
• Minimum of 2 years experience in project management, with a track record of progressing through various roles within project teams.
• Exceptional skills in communication, leadership, problem-solving, and risk management.

Roles and Responsibilities:

An After School Care Centre Leader is responsible for managing the day-to-day operations of the centre, ensuring a safe and nurturing environment for students. The role involves overseeing the planning and execution of educational and recreational activities, managing staff, and communicating with parents. Leaders must ensure that children’s well-being, development, and academic needs are met, while adhering to regulatory requirements.

Job Description:

• Oversee daily operations (class scheduling, staff deployment, student attendance tracking
• Mentor and support teachers by reviewing lesson plans, conducting evaluations, refining teaching methods and liaising with parents to address any queries
• Organise, manage, and programs planning, enrichment activities, holiday programs etc.
• Develop and execute strategies to increase student enrollment, conduct enrollment interviews, and collaborate with the marketing team on social media outreach
• Implement and manage CRM tools for communication, data management, and ensuring all events receive appropriate media coverage
• Oversee budget planning and resource allocation for events and within the centre
• Implement conflict resolution strategies and ensure that incidents are documented and professionally handled
• Ensure that the centre adheres to all regulatory requirements, MOE, MSF & ECC guidelines. Establish, review and align SOP to align to the brand’s SOP.
• Provide academic assistance and guidance to students during homework time. Communicate with teachers and parents to track academic progress
• Perform other duties as assigned by the Manager to support the centre's objectives.

Job Requirements:

• Minimum Degree Holder, preferably Education/ Child Psychology, or related fields.
• Higher qualifications in leadership or management are a plus.
• Minimum of 3-5 years of experience in a leadership or supervisory role within a student care or educational setting.
• Proven experience in team management, student care, and operational oversight.

Skills:

• Strong leadership skills with the ability to supervise and guide a team of teachers and assistants.
• Excellent organizational and administrative skills for managing centre operations, student enrolment, and compliance.
• Strong interpersonal and communication skills to work with diverse stakeholders, including students, parents, and staff.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable with administrative systems.
• Ability to handle conflict resolution, behaviour management, and provide constructive feedback to staff and students.
• Capable of planning and executing academic and recreational programs that cater to students' holistic development.

Company Benefits:

• Annual Wage Supplement (AWS)
• Medical & Dental Benefits
• Termly Team Cohesion Activity

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.