Company Description

Mana Impact is a boutique impact investment advisory firm based in Singapore. Our mission is to channel financial capital to catalyze a circular and regenerative economic system, focusing in the areas of ocean health, as well as food and agriculture. We work with family offices, corporates, international development organizations, investment funds and individuals to define their impact strategy, originate deal flow, measure impact, and manage their portfolio.

The role

Mana Impact is seeking an enthusiastic and diligent Investment Manager to lead investments, as well as external consulting projects. This role requires a versatile professional who thrives in a dynamic environment, balancing strategic thinking with hands-on execution. We are looking for someone with a proven track-record in the following areas:

Investment Acumen: Originate and source impact deal flow, conduct market analysis, and due diligence across asset classes (primarily private equity and private debt) with a focus on early-stage companies.

Financial Analysis: Develop detailed financial models, create investment memos, and present data-driven recommendations to investment committees.

Portfolio Monitoring and Reporting: Track financial, impact, and risk metrics for client portfolios, delivering detailed performance reports on a monthly, quarterly, and annual basis.

Project Management: Lead diverse projects in nature, biodiversity, and the circular economy, including impact investments, impact framework development, fund establishment, and market research.

Network and Relationship Management: Collaborate with our extensive network of clients, advisors, and partners to drive impactful results.

Role Description

We are looking for a resourceful and collaborative individual with a passion for impact and sustainability but with investment track record as well as experience working in a consultant / advisory role.

Analytical & Financial Skills: Strong qualitative and quantitative capabilities.

Problem Solver: A positive and proactive mindset for addressing challenges.

Team Player: Ability to collaborate effectively across geographies and projects.

Multi-Tasker: Skilled at managing diverse client needs and wearing multiple hats.

Tech-Savvy: Comfortable using various software and database tools.

Impact-Driven: Genuine interest in nature, the environment, and climate change, paired with curiosity and a commitment to continuous learning.

Application

Please send your application to [email protected] including your cover letter describing your motivations for applying for this role along with a CV as well as two references from a recent and similar position. Only short-listed candidates will be contacted.

Job Responsibilities:

1. Client Relationship / Acquisitions

• Build and maintain strong, long-lasting client relationships.
• Identify and pursue new sales opportunities through networking, cold calling, and inbound leads.
• Conduct thorough needs assessments to understand client requirements and tailor solutions accordingly.
• Present, promote, and sell products/services to prospective clients
• Drive bid processes and ensure efficient and relevant participation with operations.
• Negotiate and close contracts.
• Address customer needs and ensure high levels of customer satisfaction.
• Provide exceptional customer service by responding to client inquiries and resolving issues in a timely manner.
• Ensure that clients have a positive experience with the company, from the initial contact through the entire sale process

2. Sales Targets and Reporting

• Achieve sales targets and contribute to the team’s overall revenue goals.
• Provide accurate and timely reports on sales activities, including pipeline updates, forecasts, and client interactions.
• Track and report on key performance indicators (KPIs) related to both new client acquisition and client retention.

3. Sales Operations

• Maintain CRM system, and other sales tools to ensure effective sales operations.
• Contribute to a culture of strong sales performance through the use of the Compass Group sales methodology.
• Ensure compliance with company policies and industry regulations.
• Maintain in-depth knowledge of the company’s services and industry trends.
• Use organisational knowledge to educate clients and provide them with the best possible solutions.

4. Market and Competition Analysis

• Participate in the analysis of geographical sector in terms of opportunities, movements and anticipates future consultations by defining the priorities and objectives to be achieved.
• Identify and gather intelligence on key opportunities, trends and competitors. Analyze the positioning of the competition in the territory.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

COMPETENCIES:

• Results-driven with a strong focus on achieving sales goals.
• Customer-centric mindset with a commitment to client satisfaction. Able to think from the client and customer perspective to deliver solutions that provide a win/win impact and make sound commercial sense.
• Ability to quickly build rapport and establish trust with clients.
• Resilient, with the ability to handle rejection and stay motivated.
• Detail-oriented and organized, with excellent time management skills
• Challenges the status quo and articulates clearly the case for change.
• Creates local partnerships.
• Ability and preference to persuade and motivate others
• Business and results focused.
• Ability to solve problems.
• Experienced negotiator
• Professional communication skills in English

QUALIFICATION / EXPERIENCE:

• University degree in Marketing, Business Administration, Economics and /or related areas
• Minimum of 8 years of sales experience, preferably in Hospitality / Food Catering.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite

Project Manager - Job Responsibilities:

- Responsible for P/L for Project

- Responsible for Timely project execution

- Conduct Project progress meetings & follow up on timely action

- Coordinate with the project executive all client "business" related contact/correspondence to ensure consistency of reporting throughout the project lifecycle

- Report to Management and make a dash board information at point in time

- Identify the potential concerns of the project well in advance and address them in an effective manner before it is raised.

- Ensure all costs and risk updates are communicated and incorporated into the overall project reporting

- Initiate and implement best practices, procedures and standards

- Lead, direct, assist and support construction teams to ensure deliverable processes on time and within the budget.

- Involve in day to day activities with customer & vendors

- identify, maintain & monitor the Risk register throughout the project

- Hold review meeting with vendors & follow up on the appropriate action plan

- Project close out and hold lesson learnt session

- Support sales proposal to review costing sheet and optimise the cost as required

Job Specifications:

- Degree in engineering, or equivalent

- Professional certification PMP is preferred but not a must.

- Strong knowledge of integrated navigation systems, navigation sensors, platform management, and maritime surveillance systems

- At least 5 years of relevant project management experience

- Proven track records in managing projects.

Your responsible for :

1) Create positive mindset and have good listening skill toward staff, and customer.

2) Recruiting of staffs directly only (not using any agents)

3) Oversee house keeping and cleanliness at all area of resturant

4) Observing and evaluating staff performance, and provide counselling to staff.

5) Correcting staff procedures to ensure the Company quality standards,

6) Ensure smooth work flow speed process and services.

7) Ensuring of OJT (On Job Training) to all staff.

- Good customer services

- Sanitation, Safety & Hygien procedures

- Company F&B preparation standard and speed food preparation with

Quality

8) Oversee all operation costs.

9) Acheve to sales target, and analyse information related to Profit & Sales.

10) Maintain all cutleries, equipments and facilities of resturant.

Duties:

1) Ensure all employee to follow YAYOI -SOP & QSC guide line

2) Attain Managers meeting at HQ.

3) Ensure No- expired product serve to customers.

4) Ensure all order from suppliers is in order.

5) Conducting daily briefing for staff ( twice a day)

6) Check on daily target given by HQ and ensure is met.

7) Reduce on food wastage.

8) Manage and coordinate activities of staff from preparing and serving Food & Beverage (F&B).

Job Description:
We are seeking a highly organized and multitasking Admin Manager to join our team. The ideal candidate will oversee various departments and ensure smooth operations and effective collaboration. This role requires excellent leadership and organizational skills to manage multiple responsibilities and teams efficiently.

Key Responsibilities:

1. In-House Sales Department: Oversee and guide the team in generating quotations, Delivery Orders (DO), Purchase Orders (PO), and performing data entry tasks.
   Ensure that the sales team is meeting objectives and following operational procedures.
   
2. QAQC Department: Supervise and guide the team in document and certificate monitoring to ensure compliance with quality standards.
   Coordinate certification audits and maintain high standards of quality assurance.
   
3. Account Department: Review and monitor monthly accounts to ensure accuracy and timely processing.
   Ensure the timely submission of GST, CPF, and other required reports.
   
4. Warehouse Management: Supervise and manage stock in and out procedures, maintaining accurate inventory control and records.
   Ensure efficient warehouse operations, including storage, stock management, and distribution.
   
5. Import and Export Operations: Oversee the management of import and export activities, ensuring timely processing of goods.
   Coordinate with relevant parties for customs clearance, shipments, and logistics.

Required Skills and Qualifications:

• Strong multitasking and organizational abilities to handle various tasks and responsibilities simultaneously.
• Knowledge of in-house sales, warehouse management, accounting procedures, and import/export operations.
• Proven experience in document control, certificate monitoring, and QAQC processes.
• Proficiency in generating quotations, PO/DO, and performing data entry tasks.
• Strong communication skills and the ability to supervise and guide teams effectively.
• Ability to handle pressure and manage deadlines in a fast-paced environment.

Additional Requirements:

• Ability to work efficiently in a fast-paced and dynamic environment..
  

JOB SUMMARY

• We are hiring a Client Manager for the Global Subsidiaries Group of Corporate, Commercial and Institutional Banking. The Global Subsidiaries Group looks at all inbound business in Singapore from a CCIB perspective.
• The Client Manager is the pivotal relationship in the Client Delivery team responsible for delivering exceptional
• client account management. The Client Manager is responsible for proactively managing the client account on all day to day maintenance activities to ensure the highest level of client service and relationship health.

Business Partnership

• Provide direct support to the RMs for the assigned client portfolio as follows:
• Ensure the highest level of client service and risk mitigation through proactive client account management support with client on-boarding, credit monitoring and flow maintenance
• Actively engage and collaborate with clients, RMs and Product Partners to understand and respond to any issues/concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams
• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded
• Escalate issues/concerns relating to account maintenance activities to the CM Team Lead for follow up as relevant

Documentation: Credit (existing deals – Renewals/Amendments) & Other (Excluding credit approvals)

• Engagement and coordination with Legal & Compliance, documentation units and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc
• Obtain necessary approvals for T&C deviations on standard documentation from the relevant authoriser as necessary
• Follow through to ensure documentation completion and validate limits are correctly loaded/reflected in operating systems
• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner
• Liaise with internal stakeholders if required on CDD related items

Account Management & Portfolio Quality

• Ensure general portfolio hygiene of client data from a quality control perspective i.e. correct client tagging, limit information, segment classification etc..
• Annotate on past dues and excesses daily in the portfolio. Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to relevant stakeholders.
• Review and follow up on Unsettled (FX) Past Due Trades reports & Failed trades reports with Operations
• Support Loan Drawdown, Cash Management, Trade Offerings & Audit Confirmations
• Manage any client related data queries and remediation efforts, including first level escalations on account maintenance activities
• Seek transactional approvals as necessary (i.e. trade, cash) and release trade offerings on time to ensure faster TAT on trade transactions.
• Attend ASTAR and Documentation related meetings as appropriate and participate in relevant business meetings, forums or committees as required.
• Provide support on other projects as assigned ie CIB Client Surveys, other business initiatives
• Support Network Delivery through documentation facilitation

RESPONSIBILITIES

Processes

• Ensure adherence to all internal/regulatory policies & regulations
• Co-ordinate with internal stakeholders to rectify any ops related issues which can be resolved locally and issue instructions wherever required within authority

Risk Management

• Be proactive in ensuring compliance with Bank policies and procedures and lead preparation of client files for audit purposes

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Help drive the business to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Adhere to local regulator, MAS’ prescribed responsibilities and Rationale for allocation.

Key Stakeholders
Internal:

• Relationship Managers for designated portfolio
• Credit Analyst for designated portfolio
• Product partners for designated portfolio
• Key functional partners
• CM Team Lead
• Segment Leadership team

External:

• Clients
• Legal firms, Audit
• Market Data Services providers

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB Singapore
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 3+ years experience in corporate banking or other relevant environment
• Exposure to Corporate Banking product suite
• Client focused mindset with demonstrated success in building strong client relationships and/or engaging and servicing clients effectively
• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support
• Risk & AML certified as stipulated by Bank policy for Client Manager role
• Exceptional collaboration skills and ability to work effectively in a team
• Excellent communication skills – verbal and written with ability to engage effectively with stakeholders at
• all levels both internal and external
• Strong ability to problem solve
• Demonstrated ability to work under pressure, operate with a sense of urgency and deliver to tight deadlines
• Well organised with strong ability to prioritise effectively
• Strong understanding of client delivery processes and adherence to standards and controls

Preferably with :

• Strong understanding of client delivery processes and adherence to standards and controls
• Strong product knowledge including cross-product operational knowledge and/or experience
• Comprehensive understanding of all systems required to effectively manage the client account
• Knowledge of coverage policies core to the responsibilities of this role i.e. CDD, Credit and Bank legal documentation frameworks
• Strong understanding of Credit & AML Risk
• Comprehensive understanding the network and ability to facilitate network delivery through relevant documentation support
• Understanding of the client’s account management needs and expectations
• Sound analytical skills to identify emerging risks, analyse transactional reports and identify issues
• Ability to meet the client’s account maintenance needs and effectively support the GAM/FAM with all process, reporting and documentation management requirements including CDD and Credit support

Role Specific Technical Competencies

• Manage Conduct
• Risk Management and Internal Controls (SIF)
• Business - Strategy and Business Model (SIF)
• Problem Management Process

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Financial accounting and bookkeeping
• Handle day-to-day financial operations within the company & group (payroll, invoicing, accounts payable, accounts receivable and other transactions)
• Record accounts payable and staff claims and process payment
• Follow up on accounts receivable collections.
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Maintain an accurate record of financial transactions and perform timely reconciliations.
• Use knowledge of local laws to comply with reporting requirements (eg. GST submission).
• Liaise with various internal parties such as key account managers and external parties such as bankers, suppliers, sub-contractors and auditors.
• Conduct variance analysis, identify trends, and provide actionable insights to the leadership team.
• Review consolidation package done by subsidiary companies and report to HQ.
• Any ad-hoc duties as assigned.

Requirements:

• Ideally 5 years of relevant working experience in handing full sets of accounts. Prior experience in project accounting will be an advantage.
• Good interpersonal skills and the ability to work independently as well as collaboratively in a team-oriented environment. Willing to coach and support other team members.
• Meticulous with attention to details and have good organizational skills.
• Positive attitude towards problem solving and ability to think creatively.
• A multi-tasker and learner with self-motivation and integrity.

• Drive the planning and conceptualisation of the future Community Care Sector.
• Work with MOH and relevant stakeholders to develop and implement plans as well as build partnerships within Community Care Sector to achieve coordinated care for the seniors and anchor care within the community.
• Identify care services, business, and operating models in community care services that can add value to the future Community Care Sector.
• Design and perform regular review of the state of sector and the impact of AIC’s services and schemes on the Community Care Sector providers.
• Establish partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector.

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience, preferably in healthcare or community care.
• Analytical and meticulous with good interpersonal, stakeholder management and written communication skills.
• Able to work well independently and in a team.
• Proactive and self-driven, with the ability to adapt well to a fast-paced and dynamic environment.
• Demonstrate good knowledge of project management, data collection, reporting and analysis.

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

The jobholder will be part of a team that oversees and manages the development of the NS-themed gallery (NSG). The NSG aims to be a world-class exhibition that impart audiences with an understanding of Singapore’s immutable vulnerabilities, the importance and significance of NS, and why we ourselves must defend Singapore.

Key project components include (a) large platform display at the NS Square Atrium; (b) NSG content, gallery design and fabrication (c) sponsorship and partnership efforts; (d) public programming, education and events around NSG; (d) branding and comms efforts; and (d) other museum-related planning and operations - e.g. museum gift shop; special exhibitions.

Specific to the jobholder, he/she will work with the NSG development team to drive and ensure project delivery in the following areas: (a) procurement and management of the gallery design and fabrication firm; (b) content research, curatorial and exhibition design of the NSG – including guiding the appointed firm to translate the desired messages and outcomes into immersive and engaging content and exhibits for an effective visitor experience; (c) branding, communications and marketing campaign efforts to profile NSG in the leadup to its opening; (d) Large platform display at the NS Square Atrium – including its installation, design fabrication and narrative messaging; (e) sponsorship and partnership efforts for the NSG; (d) public programming, education and events around/for the NSG – for the purposes of place-making and buzz-generation for the opening of the NSG; (f) develop and operationalise a viable museum shop, inclusive of the retail and merchandise plan and the procurement and management of the firm; and (g) internal and external-to-MINDEF/SAF stakeholder engagement to gather feedback on the gallery; As part of overall project management, the jobholder is expected to manage the overall project timelines; work with the team to clear project fora where required; and front frequent and timely reports to senior management.

Key Responsibilities

Conduct Content Research and Development Efforts

• Chart out the required timelines and plans; and work with content researcher and the research team (inhouse, DCS, interns etc) to flesh out the NSG content narrative and vet the research of the content researcher, and develop the final gallery exhibition content together with the content researcher and other stakeholders (such as the advisory panel, National Museum curators etc).
• Conduct desk, open source, library and archival research as required – where necessary, to work with MSD/KRAD and other internal agencies to access classified documents/material – to produce holistic and detailed Gallery plans on how to incorporate and feature these materials/research.
• Keep abreast of developments in the defence/security landscape, as well as developments and approaches in the field of military history and its storytelling, that could be incorporated into the storyline and gallery presentation.
• Assess the sufficiency of the mapped-out inventory of exhibition assets (artefacts and multimedia) for display in the NSG; work with the relevant agencies/individuals to procure more if needed.
• Liaise and work with relevant internal and external stakeholder – including MINDEF/SAF agencies, WOG agencies/Ministries, and Defence Collective Singapore – on the content research effort, as well as requests for loans or acquisitions of objects needed to support the exhibits.

Conduct Curatorial and Museum Design Efforts

• Manage the procurement of the museum exhibition design vendor; chart project timelines and work with vendor to ensure the timely and successful delivery of the NSG in 2027/28.
• Track, manage and meet timelines and fora clearance requirements for the museum design and other design-related proposals.
• Help conduct and integrate findings from surveys and focus group discussions on the gallery content and visitor experience into the overall gallery planning.
• Keep abreast of exhibition curatorial strategies and approaches of similar museums around the world, as well as digital technology used in enhancing the overall visitor experience.

Project Management for the Tender Contracting and Design and Fabrication phase of the Main Exhibition Gallery

• Work with team to draft, launch and close tender contract for the NSG Design and Fabrication – working with DSTA through all the necessary steps to bring the vendors on board.
• Track project timelines closely; Work closely with stakeholders and vendor, to ensure that the deliverables are on track. This includes liaising with (a) NS Square Project Office to obtain information on larger NS Square development; and (b) museum design firm on the design approaches and desired visitor experience.
• Work with team to bring draft design through the necessary fora in a timely manner, towards a final approval for the vendor to commence construction.
• Review and proofread copywriting for the exhibition content.
• Support Assistant Director (NS Gallery Development) to manage the budget usage, procurement and contract matters related to the vendor/contract.

Provide updates to NS Gallery Task Force and Working Groups

• Support Assistant Director (NS Gallery Development) to provide regular updates, where relevant and required, to MINDEF/SAF management and other inter-agency platforms, including raising issues of concerns and recommending the course of actions.
• Draft the minutes for key NSG fora.

Job Requirements

• Educational Requirements: A good honors or postgraduate degree in Arts or Social Sciences, with a keen interest in Singapore’s social and military history.
• Preferably have 3-5 years of relevant work experience in content research and curatorial, as well as prior museum experience (preferably in curatorial and/or exhibition making areas).
• Strong command of both spoken and written English. The jobholder should also preferably be proficient in one other vernacular language.
• Excellent communication, organisational and project management skills. Prior experience in project management in related areas is also an advantage.
• Mature and possess excellent interpersonal skills, patience and a pleasant disposition.
• Meticulous and detail oriented.
• Strong problem-solving perspective on issues, and help the team move towards viable solutions in a timely manner.
• Comfortable with multi-tasking and tracking and driving multiple workstreams concurrently.
• Able to work collaboratively with different partners.

The Regional Strategic Planning (“RSP”) team leads the development, planning and execution of strategic initiatives and new business ventures for Eastspring Investments. RSP works closely with the executive management members (“EMC”) and builds strong partnerships with all major functions and senior leaders in local business units (“LBUs”) within the organisation to drive strategic planning, projects coordination and strategic-related agenda.

KEY ACCOUNTABILITIES

• Initiate / manage / lead detailed analysis (including feasibility studies, opportunity assessment, business review and business planning) to support the development of regional / market-specific strategies that align with the broader organisational strategy.
• Coordinate the execution of strategic initiatives including market expansion, joint ventures, new partnerships, mergers and acquisitions.
• Support regional strategic planning including drafting of board and management materials on strategy / project update, business reviews and organisational business performance scorecards.
• Monitor and provide timely updates on latest market developments and competitive landscape including market trends, corporate transactions (e.g., M&A, strategic partnerships) and competitors’ quarterly business performance results.

EXPERIENCE / QUALIFICATIONS

• University graduate with specialisation in Finance, Accountancy or any Business disciplines. Graduates from other disciplines will be considered if they have the relevant industry experience. MBA / CFA is a plus.
• 5-7 years’ of asset management related domain experience.
• Prior experience in Big-4 advisory services, management consulting or in-house corporate strategy preferred.

KNOWLEDGE AND SKILLS

• Strong strategic and analytical skills. Able to independently conduct detailed market, competitive, financial analysis and synthesise key insights for senior management. Financial modelling experience is a plus.
• Hands-on experience in planning, coordinating and managing cross-functional projects. Able to coordinate among various stakeholders and drive project progress.
• Excellent written and oral communication skills in English and Mandarin. Able to convey clear information and recommendations to senior stakeholders.
• Self-motivated and possesses high level of confidence in interacting with senior management.
• Willing to travel, if required.

Nanyang Academy of Fine Arts (NAFA), University of the Arts Singapore, an esteemed arts institution with a global reputation seeks an administratively strong Assistant Manager/Manager at the Quality & Governance Division.

Key Responsibilities

Administrative Support

1. You will provide comprehensive administrative, secretarial, and planning support to the Vice President (Academic) & Provost.
2. To serve as a point of contact for internal (faculty, administrative staff) and external stakeholders (industry partners, universities, vendors), responding to inquiries and maintaining effective communication.
3. Collate information and prepare reports, presentations, and other documents as needed, ensuring confidentiality and accuracy as well as to coordinate meetings, including preparing agendas, taking minutes, and disseminating relevant information.
4. You will manage and track budgets, expenses, payments for the Vice President (Academic) & Provost, and to maintain accurate records and files and update policies and Standard Operating Procedures.
5. To assist with content updates for webpages.

Academic Support

1. You will assist the Vice President (Academic) & Provost with basic research and analysis related to art and design, education and practice.
2. You will support the Vice President (Academic) & Provost in planning and organization of workshops, training and engagement activities, as well as to provide secretariat support for academic meetings with the Vice President (Academic) & Provost and other Senior Management meetings.
3. Monitor and follow up with Deans/Head of Departments, faculty and staff on the progress of projects and assignments as directed by the Vice President (Academic) & Provost.
4. As any task as assigned by Supervisor.

Requirements & Qualifications

You should possess a Bachelor’s Degree in any specialised field with 2 years’ experience in academic/research administration. A minimum of 8 and 10 years of industry experience is required to be considered at Assistant Manager and Manager level respectively.

You should be resourceful and proactive in addressing issues, possess strong organisational, administration and coordination skills, with a proven ability to handle multiple tasks, prioritize tasks and meet deadlines.

You should possess exceptional interpersonal skills and the ability to collaborate effectively with individuals at all levels within the organization and with external stakeholders, being a team player.

To succeed in this role, you should have the ability to conduct basic research and analyse data effectively, possess excellent written and verbal communication skills, including proficiency in English.

Proficiency in MS Office Suite, Adobe Suite and other relevant software applications for communication, documentation, and presentation will be essential.

If you have a passion for the arts, we encourage you to apply. This is your opportunity to be part of NAFA to a new season of global recognition and shape the future of arts education in Asia.

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Supervise a team of staff to oversee smooth operation flows and ensure timely collection of all revenue.
• Ensure adherence to internal control system by reviewing Accounts Receivables processes pertaining to revenue, billing and collection.
• Responsible for timely and accurate monthly financial reports.
• Ensure compliance with accounting and regulatory requirements.
• Ensure compliance with prevailing standards and implement workflow changes to adopt new Financial Reporting Standards or business requirements.
• Supervising the team to perform reconciliation of sub-ledger to main ledger including bank reconciliations and preparation of audit schedules.
• Planning and scheduling the team for systems changes, UAT and document changes to processes and system changes and updates.
• Continuously evaluate policies and procedures, tweak processes to gain productivity and ensuring compliance with internal controls.

• Degree in Accountancy, with 10 to 15 years of experience relevant working experience, preferably with CA qualifications.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Responsibilities for Food And Beverage Manager

- Develop a relationship with regular customers
- Follow food and safety regulations
- Order food supplies for the kitchen
- Ensure that customers are satisfied with food and service
- Assist with marketing events
- Create restaurant policies
- Hire and train new restaurant staff

Qualifications for Food And Beverage Manager

- Min 5 years experience
- Great organizational skills
- Ability to delegate tasks
- Great leadership abilities
- Customer oriented mindset
- Ability to communicate with all levels of staff

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Highlights

• Basic + AWS + VB + Comm + Allowance
• Wine Industry
• Contact with hotels/ restaurant/ bistro/ bar/ pub
• Class 3 license (Advantage)

Job Description

• Meeting Sales Goals & Target, Negotiation, Selling to Customer Needs
• Identify business opportunities by identifying prospects for HORECA business.
• Achieve sales target, product mix and meet KPI
• Maintain quality service by establishing and enforcing organization standards.
• Develop and maintain strategic business relationship with major accounts to promote brand awareness and profitable business relationships
• Developing and executing channel sales strategies to increase the rate of sale of brands and SKUs especially for hotel and restaurant
• Spearhead sales expansion, introduce new products or services to clients and organize visits to current and potential clients
• Submit sales plans and prepare counter plan to reach nominated targets
• Ensuring timely collection of account receivable

Job Requirements

• Bachelor degree/ diploma or an equivalent combination of education and/or experience
• A strong wine knowledge (WSET 3 or CSW is preferred)
• Possess strong communication and interpersonal skills, with a good command of English
• Strong negotiation skills

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui (Jacinda)

EA Personnel Reg No: R22106242

Job Responsibilities

1. You will assist to manage and prepare all Project and Contract Management for upgrading and improvement of infrastructure facilities, routine and cyclical project.

2. You will be involved in the project conceptualizing stage, developing and facilitating action plan to ensure coherence in planning parameters for facilities, timely execution of planning/action, manage and work closely with panel of external consultants and contractor.

3. You will monitor and evaluate all on-going projects; ensure that all works in progress are in-line with the proposed work schedules and budget.

4. You will perform general contracts administration such as preparation and calling of tender, conduct site show round, evaluation and recommendation of tender for to be awarded to tenderer.

5. You are involved in the preparation, evaluation and certification of progress claim / payment, finalization of contracts account with clients and contractors and ensuring due diligent and risk assessment in managing contractual and financial issues.

6. You will prepare and monitor job costing for on-going projects and periodically review/ updating of tender document and schedule of rates.

7. Any ad-hoc duties assigned by your supervisor.

Qualification & Skills:

• Degree / Diploma in Engineering, building facilities, contract and other relevant
• Min 5 - 8 years’ experience (To have knowledge or experience in A&A works contract and project management)
• Knowledge with the usage of MS-Office (Word, Excel, Power Point), MS Projects
• Good interpersonal, communication and management skills
• Able to work in a team and independently

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE

Responsible for performance expertise and operational excellence in Energy & Utilities assets (Power plant, Utilities plant and water treatment plants etc.) operation to ensure good plant availability, reliability and optimization.

KEY ROLES AND RESPONSIBILITIES

• Conducting Reliability Analysis: Perform data analysis, failure mode and effects analysis (FMEA), and root cause analysis to identify potential failures, their impact, and underlying causes.
• Developing Maintenance Strategies: Collaborate with maintenance teams to develop and implement preventive maintenance plans, condition-based monitoring programs, and reliability-cantered maintenance (RCM) strategies.
• Implementing Asset Performance Metrics: Define and track key performance indicators (KPIs) such as mean time between failures (MTBF), mean time to repair (MTTR), and overall equipment effectiveness (OEE) to assess asset reliability and measure improvements.
• Carry out plant performance monitoring, troubleshooting and optimization for Energy & Utilities assets (Power plant, Utilities plant, water treatment etc) to ensure plant availability, reliability, efficiency and environmental compliance.
• Quarterly performance test for power plant, including data analysis and assessment of the plant efficiency, deep dive to identify the performance gap and root causes analysis, recommendation of the actions to rectify the identified issues, and post review.
• Monitor the plant water chemistry, identify the gaps and recommend the actions for process adjustment
• Perform mass balance analysis of all the processes to identify/rectify issues and minimize uncounted losses.
• Maintain and progressive improvement of the mass balance monitoring system.
• Track GHG emission and drive toward emission reduction.
• Initiate and drive the optimization initiatives of the operating assets to achieve reliability improvement, cost optimization and GHG emission reduction.
• Develop, implement and progressive improvement of the performance monitoring tools to enhance the work efficiency through automation and digitalization.
• Develop, update and implement plant performance related SOPs and workflows.
• Provide technical support related to plant performance to Power and utilities projects under development.
• Keep track on the development and implementation of new technologies in power and utilities industries and explore the feasibility of implementing such in the Company’s assets and new projects to improve reliability, efficiency, and sustainability, such as hydrogen blending, ammonia, battery storage, and carbon capture etc.
• Supervises and oversees performance and reliability personnel skill improvement, training, and safety programs.

MAJOR CHALLENGES TO OVERCOME

• Change Management: Overcoming resistance to change and driving a culture of proactive asset management
• Data Quality and Availability: Dealing with data challenges, such as inconsistent or incomplete data, and establishing robust data collection processes.
• Resource Allocation: Balancing maintenance resources and budgets to optimize reliability improvements while considering competing priorities.
• Technical Complexity: Managing the complexity of diverse assets and their unique failure modes, requiring deep technical knowledge and expertise

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Engineering or a related field (Mechanical, Electrical, Industrial, etc.).
• Proven experience (10-15 years) in power/utilities plant operations and maintenance
• Knowledge of reliability methodologies, including FMEA, RCM, and condition-based maintenance.
• Familiarity with relevant industry standards and best practices.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Strong analytical and problem-solving skills to assess complex systems, identify failure patterns, and implement effective solutions.
• Proficiency in data analysis and statistical techniques to interpret asset performance data.
• Solid understanding of maintenance strategies and practices, including preventive and predictive maintenance.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders
• Proactive and self-motivated individual with a passion for continuous improvement and achieving performance excellence.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Strong project management skills to lead reliability improvement initiatives.
• Certifications in reliability engineering or related fields (e.g., Certified Reliability Engineer, Six Sigma) are a plus
• Good Leadership skills
• Good Communication skills
• Management of a team of Engineers

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

GEMS Research Programme Manager (2 years' Contract role)

The SGX Research Team is looking for a Programme Manager who will champion efforts and provide overall support to run an industry-wide research programme grant scheme – Research Grant under the Grant for Equity Market Singapore Scheme (GEMS). This is aimed at scaling up research coverage of mid/small caps listed on SGX.

In addition to running the administration of the grant scheme, the individual is also expected to drive distribution of content output generated from the scheme and support in activities and projects of the broader SGX Research & FinLit Team. The Research & FinLit team in the Equities unit is responsible for research content generation on the Singapore equities market, investor education and outreach initiatives/activities.

Key Responsibilities

• Admission and Monitoring of Programme

o Maintain a registry of applicants/participating FIs/research platforms who have signed up for the programme. Ongoing monitoring of produced output and verifying against respective programme KPI requirements

o Manage documentation and contractual agreements for participating FIs, research platforms and candidates on the programme mechanics/KPIs

o Applicant on-boarding, establish mentorship scheme with senior analysts

o General administration and paperwork

• Content

o Curate and engage a list of mid/small cap stocks to be covered as part of programme KPI/output and allocations to the FIs/analysts

o Throughput monitoring (programme KPI requirements)

o Collaborate with independent research platforms on administration matters and content quality management

o Co-ordinate and commission industry/sector reports with third-party research firms

• Distribution

o Source and establish new distribution networks/channels for distribution of research reports

o Manage a dedicated central depository and distribute research reports from the programme and SGX Research (via website portals, institutional and retail distribution channels, etc.)

o Organise targeted research seminars, conferences, events for investors

o Develop ideas and run publicity and marketing of programme (e.g. tie-ups with tertiary institutes, media etc.)

o Conceptualize and drive campaigns to promote the programme by working with both internal and external stakeholders

Requirements

• Previous experience of programme management, driving promotional campaigns and event organizing/management, ideation/marketing and content distribution, with prior exposure to the financial industry
• Strong written/spoken English communication skills and the ability to build and establish relationships quickly
• Strong sense of commitment, ability to show initiative, resourcefulness and work independently; willingness to take on a variety of roles and responsibilities and learn new skills
• Detailed and solutions oriented - pragmatic and innovative; thorough with acute attention to detail
• Outgoing personality and comfortable in engaging a diverse cross section of stakeholders
• Team player, goal and outcome orientated. Comfortable working with people at all levels – internal and external

About the hiring company

The hiring firm is a a reputable firm in the professional services industry with strong presence in Asia. They are actively hiring for a Senior IT Service Desk Manager to manage the team of Service Desk Analysts who are responsible to provide global technical support. In this role, you will actively train and manage the team while ensuring technical issues are promptly resolved.

Job Description

Responsibilities will include:

• Manage, train and mentor a team of Service Desk Analysts
• Ensuring support for existing and emerging information technology services, including providing technical advice to project teams
• Manage service desk service level agreements (SLAs) and performance
• Appraise Service Desk Analysts performance, provide feedback, take corrective actions and oversee their training and development, through coaching and mentoring
• Establish new and report of existing progress reports and performance metrics to measure IT effectiveness and productivity
• Maintain alignment with Global Service Desk on process and tool documentation, management, controls, and improvement/corrective projects

The Successful Applicant

To be successful, you will have:

• Relevant tertiary qualifications in Computer Science, Information Technology or related field
• At least 12 years of experience in technical support role with at least 6 years in a leadership role
• Prior experience in a MNC environment/managing large teams with a regional and global stakeholders is a must to excel in this role
• Strong organizational and interpersonal skills with a customer-oriented approach

What's on Offer?

This is an excellent opportunity for an experienced Service Desk/Helpdesk Team Leader who is looking to step-up/for the next challenge to further grow with a MNC. This position will be based in the Singapore office (CBD area).

EA Registration Number: R23118567

EA License Number: 15S7709