Customer Service Executive

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parents and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Job Summary

As a Legal & Secretariat Support member, you will play a vital role in providing assistance with various legal and secretarial tasks. Your responsibilities include preparing joint venture and franchise agreements, supporting the Company Secretary for CEG-wide companies, managing trademark registrations, and obtaining essential business licenses.

Key Responsibilities

• Legal Documentation: Assist in the preparation of joint venture and franchise agreements, ensuring accuracy and compliance with legal requirements.
• Company Secretarial Support: Provide valuable support to the Company Secretary for CEG-wide companies, assisting with administrative and secretarial duties.
• Trademark Management: Aid in the registration, tracking, and monitoring of trademarks, safeguarding our intellectual property assets.
• Business Licenses: Collaborate on the process of obtaining necessary business licenses, ensuring compliance with regulatory requirements.

Requirements

• Minimum Diploma qualification with a minimum of 2 years' relevant experience.
• Pleasant demeanor and a proactive, meticulous, and well-organized approach to tasks.
• Proficiency in MS Office applications, with excellent PC literacy.
• Bilingual proficiency in English and Mandarin (written and spoken), enabling effective communication with Chinese-speaking clients regarding their queries and concerns.

Join our team and contribute to our legal and secretarial endeavors, supporting the growth and compliance of our organization.

Centre Manager (Tuition Centre)

Job Highlights

• Career Advancement Opportunities
• Off on Public Holidays

• Working Location: 1 Marine Parade Central Parkway Centre #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday, 2 days off on Weekday
• Salary: $4000- $5000 (Immediate starter prefer)

Job Description

• In charge of the operations / Sales performances of centre.
• To lead and manage supervisors to achieve the target set for their respective outlet. This includes guiding the supervisors in running their teams at the centre to provide worthy service to our customers.
• To lead by example as a leader, living and spreading the Core Values, Ethos and Competencies championed by the organization.
• Recruiting, training and grooming of supervisors.
• Managing the performance of those under your charge in an effective and efficient
• Devising strategies and tactics for supervisors and the teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally by the centre team.
• Monitoring results of your plans and revise your strategies and methods accordingly.
• Regular reporting of centre performance.
• Duties associated with your role as a manager.

Requirements:

• At least 3 years in a hands-on, senior leadership position in a tuition or enrichment company, managing multiple outlets with a proven track record.
• Excellent communication and management skills

Course Consultant

• Working Location: 1 Marine Parade Central #06-07 Singapore 449408
• Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
• Salary: $2500 - $4000 basic + Commission

Job Highlights

• Career Advancement Opportunities

• Off on Public Holidays

• 8 hours work/day

Job Description

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow

• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parent and their child/children

• Accountable to follow up closely on all sales leads to achieve the sales target

• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.

• Maintain positive relationships with all parents and their children at our centre

• Take ownership of assigned tasks within the team and programmes.

Requirements:

• 5 days’ work week (Including weekend)

• Experience with CRM, in sales and customer service

• Excellent spoken, written communication and interpersonal skills

• Sales Driven and self-motivated, a team player

• Organised and independent

• Immediate starter is preffered.

Product knowledge and customer system management training will be provided.

Job Summary:

This position is responsible for the efficient and accurate management of accounts payable for Crestar Education Group Pte Ltd (CEG), Kinderland International Education Pte Ltd (KIE), KLC International Institute Pte Ltd (KLCII) & Kindertown Educare Pte Ltd (KEPL). The ideal candidate will have a strong understanding of accounting principles and experience with GP Dynamics financial software.

Responsibilities:

• Maintain accurate and timely AP records for CEG, KIE, KLCII & KEPL
• Collate vendor invoices from all centers of the above entities
• Key in invoices into GP Dynamics financial software
• Batch invoices for intercompany billing, fixed assets processing, and prepayment
• Reconcile AP sub-ledger to general ledger
• Run monthly AP aging reports
• Process AP payments via bank transfers, computer checks, and/or manual checks
• Maximize the productivity of the accounts payable department
• Ensure timely and effective management of AP

Qualifications:

• Bachelor's degree in accounting or finance required
• Minimum of 2 years of experience in accounts payable
• Experience with GP Dynamics financial software preferred
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills

Overview

PERTAPIS HALFWAY HOUSE provides for treatment and rehabilitative services to substance abusers, enabling them to reintegrate into society and be active contributors.

Halfway House hosts 100 offenders or abusers placed under community based rehabilitation.

Our skills development programs aim to provide the tools for a seamless re-integration in society.

Job Description

• Ensure daily needs of residents are well taken care of
• Motivate residents through their day to day interaction
• Oversee security screening to ensure contrabands are not brought into the house.
• Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.
• Refer residents’ issues to Social Worker when necessary
• Assist in institutional programmes such as outings (optional)
• Oversee Halfway House estate management
• Assist in monitoring of workplace safety and health standards.
• Ensure the overall safety and well-being of the residents during the programmes and activities that are carried out in-house and externally.
• To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with.
• Work closely with Programme/Social Work team in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents.
• Assist in handling any grievance procedure and carrying out the preliminary investigation of incidents and/or disciplinary issues (when assigned).
• Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during a daily tour of duty and to feedback to the Facility Department for follow up.

Job Requirements

• N Level, O Level, Nitec/Higher Nitec & Diploma
• Minimum 1 year of relevant working experience
• Able to work on rotating shifts including weekends and public holidays
• Past experience service in the Military, Police and Prison Background.
• Safety and Security

Work Schedule

6 days work - 3 rotating shifts

Location

PERTAPIS Halfway House

50 Lorong 34 Geylang, Singapore 398239

**Disclaimer: Only shortlisted candidates will be notified.