Summary
Come join an exciting team in a growing industry! We are seeking a highly skilled and detail-oriented Electronic Data Interchange (EDI) Specialist to join our team. The ideal candidate will have a strong understanding of EDI processes and standards, ensuring seamless communication and data exchange between our organization and external partners. The EDI Specialist will play a crucial role in optimizing data workflows, troubleshooting EDI issues, and implementing improvements to enhance overall efficiency.
Essential Duties and Responsibilities – include the following. Other duties may be assigned.
Go-to-Market Strategies, Customer Advisory, and System Integration:
- Contribute to the development and implementation of go-to-market strategies for EDI solutions to increase market presence and utilization rates.
- Collaborate with sales and marketing teams to develop targeted campaigns that highlight the value of EDI solutions for existing and potential customers.
- Provide support and advisory services to customers regarding the benefits and usage of EDI solutions.
- Work closely with customers to understand their requirements and develop tailored solutions that align with their business processes.
- Create and use evaluations and reports on the utilization and effectiveness of EDI solutions.
- Analyze usage data to identify trends and provide recommendations for optimizing the EDI strategy.
- Collaborate closely with IT teams to integrate EDI processes into existing systems and applications, promoting seamless data exchange and minimizing errors.
- Support and optimize existing EDI connections in close coordination with customers and service providers, considering internal interfaces and processes.
EDI Implementation:
- Collaborate with internal teams and external partners to implement and maintain EDI solutions, ensuring compliance with industry standards and business requirements.
- As a LAPP EDI specialist and member of the Global HQ´s Digital Sales Team, you will implement EDI integration projects with our customers and LAPP subsidiaries worldwide to further expand the EDI sales channel successfully.
- Initiation, global coordination, and joint implementation with the SAP team regarding necessary SAP enhancements (IT demands, requirements, and dependencies) for an excellent internal and external EDI customer experience
System Integration:
- Work closely with IT teams to integrate EDI processes with existing systems and applications, fostering streamlined data exchange and minimizing errors
- You will support and optimize existing EDI connections in close coordination with customers and service providers, taking into account internal interfaces and processes.
Testing and Validation:
Conduct thorough testing of EDI processes to identify and resolve issues, ensuring data accuracy and compliance with standards. Perform validation checks to verify successful data transmission.
Issue Resolution:
- Investigate and troubleshoot EDI-related issues, collaborating with cross-functional teams to address and resolve issues promptly. Implement preventive measures to minimize future problems.
- You will analyze individual customer requirements and create concepts for tailor-made solutions in close coordination with our external EDI provider, our LAPP IT and the SAP S/4 HANA key users.
- Together with your HQ´s team members from the "Customer Success" and "Project Implementation" team, you will ensure the successful implementation of complex requirements.
Documentation:
- Create and maintain comprehensive documentation for EDI processes, configurations, and workflows.
- Provide training and support to internal staff regarding EDI usage and best practices.
- Robust and global EDI multi-project management including the development of a future global documentation standard for connectivity projects.
Communication:
- Foster effective communication with external partners, vendors, and internal stakeholders to facilitate smooth EDI transactions. Serve as a point of contact for EDI-related inquiries.
- Through your feedback to the EDI business process owners and project managers, you will actively contribute to the further development of our integration services and actively shape LAPP's digital sales roadmap.
Competencies
- Demonstrates excellent interpersonal skills through professional communication, strong work ethic, and positive attitude.
- Must have the ability to manage many and changing priorities simultaneously while meeting critical business commitments.
- Demonstrates attention to detail and accuracy in all aspects of work.
- Strong project management skills – able to develop workable implementation plans and prioritize work activities to develop and deliver stated goals on time and on budget.Self-starter who possesses the ability to work independently with minimal direct supervision in an organized fashion.
- Ability to think strategically, creatively, adapt well to change, and has a “get the job done” attitude.
- Upholds organizational values and demonstrates a working knowledge of company policies and procedures.
Qualifications and Education Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree in Information Technology, Computer Science, related field, or equivalent working experience.
- At least 1 year proven experience as an EDI Specialist or in a similar role.
- Proficient in EDI standards such as AS2, ANSI X12, EDIFACT, and others.
- Strong understanding of data mapping, translation, and integration.
- Working knowledge of SAP ERP system and integration methodologies.
- Excellent technical, problem-solving, project management, and analytical skills.
- Detail-oriented with a focus on accuracy and data integrity.
- Effective communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Growth mindset – sense for trends and how existing processes can be expanded and further developed.
- Intercultural experience with global customers and colleagues
- Desirable: experience in vendor and contract management for (global) EDI service providers
Language Skills
- Demonstrates excellent oral and written communication skills in the English language.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Effective in gathering and analyzing disparate data elements as well as presenting information and responding to inquiries from groups of peers, managers, customers, and global colleagues.
Computer Skills
- Experience with EDI software and tools.
- Expert knowledge of Microsoft Office Suites
- Extensive experience working with SAP ERP systems.
- Experience with Compacer and/or SPS Commerce a plus
Travel Requirements
Travel may be required up to 20%.
