Position title : Client Service Executive

Location: Tagore Industrial Ave

Working Days: 5 days (Mon-Fri)

Working hours :8:30am - 6:00pm (Lunch break 1230pm-130pm)

Salary : $3500 - $4300 (can go higher if have experience)

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

• Identifying and qualifying potential prospects, analysing their buying needs, doing market research and monitoring competitors' movements.
• Work with Engineer Specialists to jointly respond to clients’ enquiries
• Coordinate sales activities with accuracy and timeliness.
• Record sales activities for weekly sales report
• Attend weekly sales meeting
• Coordinate sales effort with sales team

2. Grow the business and achieve sales targets

• Establish and maintain strong and lasting relationships with clients by introducing innovative new products and solutions, and providing continuing pre-sales and post-sales support.
• Provide professional services by visiting current and new clients (if needed) for consultative selling, cross-selling or up-selling the company’s products and/or services.
• Assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction and/or sales presentation.
• Provide reports of clients’ sales activities – trend of sales, trend of product sales and buying patterns.
• Think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Discuss and recommend plans and strategies relating to sales for improvement and implementation with Sales Manager.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Grow business and achieve sales target
• Maintain High Quality Customer Service
• Coordinate sales efforts to support business

Requirements:

• Have a minimum 3 years experience in client servicing in engineering sales.
• Possess a Diploma preferably in Engineering
• Able to sell, up-sell and cross-sell

Job Description
Responsibilities include, but are not limited to, the following:

• Adhere to both business and underwriting plans and strategies to support the business growth through the various distribution channels.
• Working with the Head, own team and the other Team Leaders to drive the profitable growth of P&E portfolio for the company and achieving market leadership.
• Working with the Head to establish best practices and processes to ensure that the team meet the company’s service standards set.

Underwriting
Assist the Head and members to:

• Review and prepare underwriting / renewal information
• Prepare market pricing for discussion with Head.
• Underwrite risk and maintain a profitable book of P&E business.
• Prepare quotation slips after finalization with Head
• Attend to queries or mid-term changes from existing accounts
• Liaise with intermediaries and follow up on new quotations and renewals
• Ensure timely and proper passing down of instructions to Policy Administration with the required information / documentation.
• Ensure that sanction checks are conducted.
• Handle the checking of policies and broking slips
• Update and maintain the records, schedules, statistics, etc.
• Assist the Head to compile, analyze and prepare monthly reports required for monthly meetings and business reviews.
• Ensure that an acceptable pricing and terms is determine within own underwriting authority and underwriting guidelines, on new business and renewals.
• Ensure acceptable loss ratio through coordinating account stewardship process, loss control activities, tracking and following up on large claims and related activity as required.
• Ensure evaluation of facultative reinsurance needs and coordination as necessary within company underwriting and risk control guidelines.
• Stay current on competition, underwriting environment, and market conditions and to share findings and updates with all members of the team as appropriate.

Business Development

• Assist the Head in successful business penetration launch.
• Assist the Head in growing new and existing business through strengthened account relationships by way of a multi-tier approach.
• Assist the Head in driving efforts in key business and line reviews including product selection, pricing, new product introductions, competitive (healthy) conversions via Key Decision Influencer, etc.
• Assist the Head in performing territory and distribution channel analyses and planning in order to prioritize allocation of efforts to maximize profitable growth.

Channel / Relationship Management / Service Standards

• Develop, maintain and deepen relationships with intermediaries in support of business retention and acquisition and works with customers and distributors (agents & brokers) to determine their insurance related needs and provide solutions.
• Maintain service standards by timely response to intermediaries’ requests and timely receipt of collateral and agreements in addition to meeting deadlines on submissions of quotations, certificates and/or policies.
• Adopt practices to ensure rigorous screening via our KYC process.

Job Requirement

• ACII, ANZIIF or Degree/Diploma in Insurance
• Basic Degree/Diploma in Business or Engineering with CGI
• Minimum 2 years’ experience in Property & Engineering insurance underwriting with direct intermediary engagement / technical underwriting.
• Some knowledge of insurance operations, underwriting procedures and understanding of policy wordings.
• Some understanding of risk assessment, laws and legislation in relation to the general insurance industry and specifically within the P&E field.

We apologize that only shortlisted candidates will be contacted. Thank you
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA Registration No. R22106437 (TEOH KAI HUI)

• Regularly co-check with the design department for the latest updated construction and shop drawings for execution of works on site.
• Coordinates and check sub-contractors works being carried out, ensuring their compliances to drawings and quality requirements.
• Coordinate with the Construction Engineer and Survey Department for the setting out of works and verifications of alignments on site.
• Site supervision and able to coordinate well with sub-contractors, RE and RTO
• Prepare daily records and reports to the Construction Manager.
• Candidate must at least a Diploma/Bachelor Degree in Civil Engineering or equivalent
• Fresh graduates and or candidates with 1~2 years relevant experience in the related field are welcome
• Be able to work independently with minimum guidance
• Good team player, keen desire to learn, contribute, advance and progress with the company.
• Preferably with experience in LTA MRT projects in Singapore
• An added advantage for those who can start within a short notice.