Role and Responsibilities:
- The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance.
- Applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of systems performance
- Implements systems improvements and instructs other IT staff in the resolution of complex issues.
- Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
- Be able to quickly and effectively solve issues as they arise.
- Be able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team.
- Communicates effectively and displays high level of service standards.
- Execute Systems Administration Service Levels
- Monitor systems performance and usage, including response times
- Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
- Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
- Determine the systems’ short- and long-term requirements
- Manage systems report production
- Advise on System Capabilities
- Advise senior leaders on system concepts and functional capabilities
- Provide technical advice to the team and clients on installation, setup, configuration of systems
- Interpret internal or external business issues and recommends solutions/best practices
- Implement plans to make systems available to users in a shared, secure and controlled manner
Develop New Systems
• Lead the development of new systems as per the system requirements
• Design security and integrity controls
• Conduct new systems testing and implementation
• Define the system maintenance procedures
• Analyse the use of new systems to identify enhancement needs
• Lead research initiatives for the development of advanced and automated approaches for system administration
Optimise systems performance
• Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
• Conduct regular system audits and upgrades
• Develop automated processes to define, measure, and report on service quality, stability and capacity
Resolve issues
• Oversee the assessment of risks to systems
• Identify complex system issues to provide advisory to the stakeholders
• Investigate cause of systems issues
• Resolve complex issues
• Provide escalation support for issues presented by the user
Requirements / Qualifications
1. Experience in data centre operations supporting Wintel system and network technology. Solid experience in server virtualization technology like VMWare and familiar Cisco technology is added advantage.
2. Strong communications skills with stakeholders at all levels.
3. Experience in healthcare applications preferred.
4. Certification in MCSE preferred. Possession of ITSM knowledge will be added advantage.
5. Degree in Computer Science, Engineering or equivalent.
6. This position will be required to work in 24x7 shift or any other working hour deem fit by the team management.
7. Renewable Contract
If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.
Morgan McKinley Talent Solutions
Morgan McKinley Pte Ltd EA Licence No: 11C5502
EAP Registration No: R23111942
EAP Name: Feng Ye
