Reporting to the Operations Supervisor, this position is responsible for operational matters on the assigned vessels. The position supports the smooth conduct of daily operations in the ship agency together with the other members of the operations department.

The position offers the opportunity to take on independent responsibility and make a strong impact on the overall performance of the company.

Job Responsibilities

• Ensure high service levels are delivered for all ships where Grandteam is appointed as the shipping agent.
• Assist with Husbandry arrangements, crew changes and other coordination tasks while meeting the tight deadlines.
• Work closely with the other team members within operations / accounts to deliver strong results.
• Coordinate with ICA/MPA/Ship Owners and other statutory bodies as required to perform the various ship husbanding tasks.
• Knowledge and use of Digitalport to perform the various agency tasks
• Effective communication with various stakeholders during ongoing operations
• Identify, investigate, and analyze potential operational improvement. As appropriate, based on findings make proposal for operational changes (policy, procedures, processes, etc.).

Job Requirements

• Minimum 2 years relevant experience in shipping/logistics/transportation industry.
• Detail Oriented with strong organization skills.
• Monitor e-mails / phone calls over the weekends / night as shipping is a 24X7 industry.
• Knowledge of dealing with statutory government organizations like ICA/MPA is preferred.
• Knowledge of local Terminal Operators PSA/Jurong Port/Keppel/Sembawang for owners and commercial liaison is preferred.
• Ability and willingness to take on independent responsibility.

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

Company’s Profile

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a HR Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

Customer Service:

· Handle incoming calls and emails from customers, addressing their inquiries, concerns, and providing accurate product/service information.

. Manage customer onboarding process

· Assist customers in a courteous and professional manner, ensuring exceptional service and satisfaction.

· Provide after-sales support, troubleshoot issues, and collaborate with relevant departments to ensure prompt resolution.

· Perform daily transaction checking.

· Consolidate customer settlement report.

· Maintain accurate records of customer interactions, transactions, comments, and feedback in the company's database.

· Generate reports and summaries as required by management.

Ad Hoc Duties:

· Support various departments with administrative tasks as needed.

· Assist in organizing company events, meetings, and conferences.

· Participate in process improvement initiatives to enhance customer service efficiency and effectiveness.

Qualifications:

· Minimum Higher NITEC, Diploma in Business, accouting or a related field

· Proven experience in customer service and accounting roles is preferred.

· Excellent verbal and written communication skills in English and Mandarin.

· Strong interpersonal skills and ability to build rapport with customers.

· Detail-oriented and organized with the ability to manage multiple tasks efficiently.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).

· Ability to adapt to changing situations and work effectively in a fast-paced environment.

· Prior experience in customer service is a plus.

MCTPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Role Summary

Responsible to define, organise, execute manage and continuously improve operational processes, allowing the optimal realisation of services(s). Reducing operational risks and increasing operating efficiencies and cost savings. They often operate in a complex and integrated environment and interact on a regular basis with internal and external clients; business partners and the solutions delivery centres ensuring an effective workflow. Tasks performed could be execution requiring specialised knowledge, exception handling, process improvement, reporting and controlling.

Job Responsibilities:

Provide detailed and comprehensive Lending support/expertise to a specific area of the business by taking on responsibility for tasks of an organisational, process or operational nature.

• Responsible for all mid-office lending activities in (complex/non-standard) domestic & international bilateral and syndicated credit facilities.
• Determination, registration and monitoring of transactions, including in agent role, in applicable risk monitoring and reporting systems.
• Perform check on drawdown & payment requests, monitoring of credit limits, outstanding and availability under the credit agreements.
• Determines and instructs applicable funding needs for involved transaction.
• Communicates in all aspects to internal and external clients and stakeholders.
• Liaison with front office and risk management to advise and structure tailor made transactions.
• Understands all relevant operations aspects of these transactions related to the Risk, Finance, Payments and Financial markets function.
• Responsible for developing and implementing the most efficient operational processes for tailor made deals, in cooperation with the Front Office and Risk Management.
• Participates in interdepartmental projects and executes tasks like drawing up test plans and participation in development and test path of the applicable Lending system.
• Monthly reporting of suspense and Reverse GST Reconciliation and any other control reporting.
• Regulatory reporting of TBGS and MAS610 H Form

What we’re looking for:

• A Diploma/Degree in Business Administration, preferably major in Banking & Finance with at least 2 years' work experience in the banking industry
• Well-versed in lending middle office operations as well as familiar with the related front to end workflows essential
• Strong background knowledge of Facility Agreements and demonstrated ability to integrate terms into specific system conditions
• Background in the administration of lending Financial Covenants
• Strong analytical and problem-solving skills essential
• Good communication skills, both verbal and written.
• Strong finance & accounting background with hands-on experiences advantageous.
• LOANIQ system knowledge preferred
• Knowledge in SWIFT payment process would be advantageous

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

RED an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.

We now seek an experienced HR Officer to be based in our Singapore office to inspire others.

The HR Officer with HRIS and Payroll Experience will be responsible for supporting various HR functions, including HRIS management, payroll processing, employee records management, and compliance with company policies and regulations. This role requires a keen eye for detail, a solid understanding of HR processes, and technical proficiency in HRIS and payroll systems.

You are responsible for managing the organization's Human Resources Information System (HRIS) and ensuring the accuracy and integrity of HR data. This role involves supporting HR operations, managing employee data, generating reports, and providing technical support for HRIS-related issues. The ideal candidate will have a strong background in HR processes and technology, excellent analytical skills, and the ability to work collaboratively with various stakeholders.

HR Officer - Hybrid work

Key Responsibilities:

• HRIS Management: Maintain and update the HRIS, ensuring data accuracy and system efficiency.
• Labour Law Compliance: Ensure all HR practices comply with Singapore labour laws and regulations.
• Payroll Processing: Manage and process payroll, including calculations, deductions, and timely disbursement of salaries.
• Employee Records: Maintain accurate and up-to-date employee records, including personal information, employment history, and benefits.
• Operations: Perform day to day HR operations matters – new employee onboarding, claims, insurance, payroll related matters, HR policy and handbook updates
• Onboarding and Offboarding: Assist with the onboarding process for new employees and the offboarding process for departing employees.
• Employee Relations: Provide support to employees regarding HR-related inquiries and issues.
• Reporting and Analytics: Generate HR reports and analyze data to support decision-making and strategic planning.
• Training and Development: Coordinate and facilitate employee training and development programs.
• HR Projects: Participate in and support various HR projects and initiatives.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 3-5 years of HR experience, with a focus on Singapore labour law, HRIS, and payroll.
• Technical Skills: Proficiency in HRIS systems (e.g., SAP, Workday, Oracle) and payroll software.
• Compliance Knowledge: In-depth knowledge of Singapore labour laws and regulations.
• Analytical Skills: Strong analytical abilities with keen attention to detail.
• Communication: Excellent verbal and written communication skills.
• Interpersonal Skills: Ability to work collaboratively with colleagues and build strong working relationships.
• Organizational Skills: Strong organizational and time management skills with the ability to prioritize tasks.

If you think you have what it takes to join an award-winning team and help RED continue its exciting journey, we want to hear from you!

Company’s Profile

As APAC’s top Digital Cinema Solutions provider since 1999, they have pivoted themselves to the forefront in first-to-market innovations for media servers and Theatre Management Systems (TMS). They are ranked second globally and are equipped with world-class ISO certifications in quality cinematic systems and products. With an extensive customer database, they are now looking for an Admin and HR Officer to contribute to their success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer).

For HDB Project Civil & Structural / Architectural Works :

Diploma in Civil Engineering or Structural Engineering or equivalent

• Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Preferred applicants with Certificate in Building Construction Safety Supervisors Course
• Minimum 6 years relevant experience in supervision of building projects in Singapore
• Must have HDB/ BTO projects supervision experience

Email resume with current & expected salary to : [email protected]
(Only short-listed applicants will be notified)

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

ACCOUNTS CUM HR OFFICER

Under the direction of Church Administrator, the Accounts cum HR Officer supports the finance and human resource administration of the church office.

Responsibilities:

1. Accounting

1.1 Handle the full set of church accounts.

1.2 Handle accounts receivables and payables.

1.3 Maintain proper documentation of all transactions.

1.4 Process all collections including banking.

1.5 Execute financial transactions and activities such as bill payments, invoicing and claims.

1.6 Prepare monthly and annual financial reports.

1.7 Handle the yearly audit process.

1.8 Attend to enquiries on financial matters.

1.9 Any other duties as assigned by the Church Administrator.

2. Human Resource

2.1 Handle staff payroll process, claims expenses, and other related matters.

2.2 Liaise with insurance agents relating to renewal, cancellation and claims of staff insurances.

Requirements

1. Minimum Certificate in Accounting or equivalent.

2. At least 3 years’ relevant experience in accounting.

3. Meticulous with attention to details.

4. Proficient in computer knowledge and MS Office skills.

5. Knowledge of accounting software such as MYOB, Xero, etc.

6. Resourceful and independent worker with ability to multi-task.

7. Good interpersonal and communication skills.

We invite interested applicants to email detailed resume together with current and expected salary and a recent photograph to [email protected]

Only shortlisted candidates will be notified.

Roles & Responsibilities

1. Dual Certification and Registration:

The WSHO cum ECO must be registered with the Ministry of Manpower (MOM) as a Workplace Safety and Health Officer.

The individual must also be registered with the National Environment Agency (NEA) as an Environmental Control Officer.

2. Experience Requirement:

The candidate must have at least 3 years of post-registration practical experience that is relevant to the scope of work under the contract. This experience is crucial to ensure the individual is competent to manage safety, health, and environmental matters effectively.

3. Ensuring Compliance with WSH and Environmental Legislation:

The WSHO cum ECO is responsible for ensuring that all works are planned and executed in strict compliance with all Workplace Safety and Health (WSH) and Environmental legislative requirements.

This includes ensuring adherence to the Workplace Safety and Health Act, Environmental Protection and Management Act, and other relevant laws, regulations, and guidelines.

Compliance with both the legislative requirements and contractual safety and environmental obligations is a key responsibility of the WSHO cum ECO.

4. Safety and Health Management:

Plan and implement safety procedures: The WSHO cum ECO must develop and maintain a Safety Management System (SMS) that addresses all hazards related to the project.

Monitor and review work processes to ensure they are carried out safely and in compliance with the WSH regulations.

Conduct risk assessments to identify and mitigate risks before work begins.

Carry out safety inspections on-site to identify any unsafe conditions or work practices and take corrective actions as needed.

Ensure that all workers are trained and competent in safety protocols, including the proper use of personal protective equipment (PPE) and safety measures.

5. Environmental Management and Control:

Develop and implement an Environmental Management System (EMS) to ensure compliance with all environmental regulations, especially concerning noise control, air and water pollution, and waste management.

Conduct environmental audits and inspections to ensure the site remains compliant with the National Environment Agency (NEA) guidelines and environmental regulations.

Oversee the safe disposal of waste and ensure that waste management practices meet environmental standards.

Monitor for potential environmental hazards, such as air or water pollution, and take corrective actions to mitigate environmental risks.

6. Compliance with Code of Practice for Temporary Traffic Control at Work Zones:

The WSHO cum ECO must be familiar with the Code of Practice for Temporary Traffic Control at Work Zones and ensure full compliance with this code throughout the project.

This includes overseeing the planning and implementation of temporary traffic control measures to ensure the safety of workers, motorists, and pedestrians around the work zone.

Conduct regular inspections of traffic control setups to ensure they meet the required safety standards, and adjust measures as needed to minimize risks.

Work closely with authorities and stakeholders to coordinate traffic management plans and ensure smooth operation around the work area.

7. Incident Investigation and Reporting:

The WSHO cum ECO must investigate all safety, health, or environmental incidents, near misses, and accidents that occur on-site.

Prepare incident reports and recommend corrective measures to prevent future occurrences.

Ensure that all incidents are reported to the relevant authorities in accordance with regulatory requirements.

8. Collaboration and Communication:

Liaise with contractors, supervisors, workers, and external authorities to ensure all safety, health, and environmental standards are upheld.

Provide safety and environmental briefings to workers, supervisors, and stakeholders to keep them informed of the latest developments and expectations.

Act as the point of contact for regulatory inspections and audits related to safety, health, and environmental matters.

Requirement:

· At least 2 years of relevant experience in construction industry preferably 2 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 2 years in Experience

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills

· team player

Job Description

Principal Responsibilities (What does the job do?)

1. Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories.

2. Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory.

3. Create customer profile records for new signers in core banking systems

4. Compare & identify required changes for account signatories

5. Ensure account signatories details and account operating requirements are properly maintained and updated.

6. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures.

7. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.

8. Ensure all requests are processed within the agreed service-level agreement (SLA)

9. Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor.

10. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once.

11. Attending to email & phone enquiries from BUs (Business Unit) and other teams

12. Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties.

13. Stakeholder Management with Regional Ops and Product Team, Risk & Control

14. Accept any ad-hoc duties when assigned

Requirements (Key Experience & Skills)

1. Bachelor’s Degree in any field

2. Relevant experience in operational controls & pre-checks capability in a Corporate Bank settings

3. Proficient in MS (Microsoft) Office Applications

4. Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation

5. Ability to exercise sound judgement on transaction monitoring and escalation of red flags

6. Strong domain knowledge and work experience on corporate banking and associated process life cycles

7. Passionate on driving changes and possess a can-do attitude in face of challenges

8. Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment.

9. Able to effectively manage time and prioritize tasks and responsibilities

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided