Fulfilment Officer

Responsibilities and duties

Follow up calls to clients

Assist them to submit their applications through bank system

Follow up pending documents with clients and processing team

Submit end day report to the management

Objection handlings

Work closely with relevant departments to resolve clients issues and concerns

Working hours and Location

Mondays to Fridays

9am to 6pm

Office location at Mapletree Business City

Salary

$2500

Candidate requirements

Candidate must possess at least 'N' levels

Good etiquette over the phone

Willing to learn

No experience needed (training will be provided)

Note:

Position open to Singaporeans or PRs

No of position needed: 1

Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented
• Able to work on rotating shift and saturday

warm and out going personality, able to communicate well with clients, problem solving skill, able to explain well about the term and condition of the agreement. able to work on weekend and take off on week day. PC literate.

able to speak mandarin or may is an essential.

have to obtain the CEI (certificate of employment intermediate ) in order to allow us to register it with MOM before you can perform the customer service job.

Overview:

The Scientific Affairs Officer is a key member of the Scientific Affairs team of ARKRAY Singapore. You will report to the Manager of Scientific Affairs in the Singapore office. This role focuses on communication of scientific knowledge on ARKRAY’s medical devices and services to our distributors and customers in selected markets of Asia Pacific. You will also work closely with our Sales team in supporting sales to prospective distributors and customers, as well as maintaining relationships with existing distributors and customers within Asia Pacific. In addition, the Scientific Affairs Officer will also provide support on regulatory affairs to our Sales team and distributors. This role will involve working with other Scientific Affairs Officers in other Southeast Asia markets, as well as the scientific team in ARKRAY Headquarters, Japan, to carry out a coordinated approach of enhancing the scientific knowledge of our distributors and customers.

Job Responsibilities

• To provide timely and comprehensive support to our distributors and customers on application-related inquiries.
• To create high quality scientific marketing materials (e.g. newsletters) for our distributors and customers.
• To create and conduct high quality presentations on ARKRAY’s products and latest development of the diagnostic industry to distributors and customers.
• To organise or participate in events (e.g. exhibitions or webinars) organised by ARKRAY Singapore or distributors to raise awareness of ARKRAY’s products and services.
• To create and conduct easy-to-understand product training for ARKRAY members, distributors and customers.
• To support ARKRAY Sales team and distributors, and when required, liaise with ARKRAY headquarters’ regulatory team on regulatory matters related to ARKRAY medical devices and services.
• To participate proactively in meetings with other global Scientific Affairs personnel to exchange information for enhancing the overall scientific knowledge of ARKRAY.

Qualifications/Requirements

• Bachelor’s degree in a scientific field.
• Excellent written and verbal communication skills with a good command of both written and spoken English. Fluency in a second language will be advantageous.
• Able to create and conduct high quality presentations in person or online.
• Able to work in a team environment with effective interpersonal skills and able to work independently.
• Possess a professional demeanor and strong work ethic, as well as the ability to adapt to different cultures.
• Possess a customer-oriented attitude with an attention to detail.
• Able to operate Microsoft Office.
• Willing to travel overseas for short work trips.

Preferred Qualifications

• Minimum two years’ working experience in the diagnostic industry.
• Experience in the marketing field (either in a leading or supporting role).
• Experience in conducting market research to analyze customers’ and competitors’ trends and habits through customer visits and online research.
• Experience in creating and localising marketing materials for various marketing platforms.
• Experience in monitoring and maintaining existing marketing channels and ensuring compliance with local regulations or requirements.

Office Location:

ARKRAY & PARTNERS Pte. Ltd.

83 Clemenceau Ave, #02-01 UE Square 239920, SINGAPORE

Job Purpose

The IT Support Officer provides Level 1 and Level 2 technical support to ensure the smooth operation of the organisation’s IT systems and services. Key duties include troubleshooting Windows Servers, managing IT support tickets, maintaining IT infrastructure, overseeing IT asset management, and supporting IT and AV needs for events. The Officer will also assist with operations support and perform tasks assigned by the IT Head to ensure the effective delivery of IT services.

Principal Accountabilities

IT Support and Troubleshooting (Level 1 & Level 2)

1. Manage and resolve IT support tickets through the helpdesk system, ensuring timely issue resolution.
2. Provide Level 1 support for end-user devices and escalate complex issues to Level 2 support.
3. Troubleshoot Windows Server issues, including user access, Active Directory, file sharing, and group policies.
4. Diagnose and resolve network connectivity issues, VPN configurations, and firewall settings.
5. Support end-user devices, including desktops, laptops, printers, and mobile devices.

IT Asset Management and Issuance/Clearance

1. Maintain and update the IT asset inventory, including hardware, software licenses, renewals and warranties.
2. Manage IT asset issuance during employee onboarding, ensuring proper setup of devices and accounts.
3. Oversee IT asset clearance during offboarding, ensuring retrieval of devices and revocation of access.
4. Conduct regular IT asset audits to ensure accountability and compliance with security standards.
5. Ensure proper disposal of end-of-life equipment in accordance with security policies.

Maintenance and System Updates

1. Perform preventive maintenance on servers, desktops, laptops, and network devices.
2. Apply Windows Server patches, updates, and security fixes to maintain a secure IT environment.
3. Assist with system upgrades and hardware replacements.

IT and AV Support for Events

1. Provide IT and AV support for meetings, workshops, and conferences, both on-site and virtual.
2. Set up and operate AV equipment such as projectors, microphones, speakers, and video conferencing systems.
3. Manage virtual and hybrid meetings using platforms like Zoom, Microsoft Teams, and Google Meet.
4. Troubleshoot technical issues during events to minimise disruptions and ensure smooth operations.

Operations Support and Other Tasks

1. Provide operational IT support, including backup management, data restoration, and system monitoring.
2. Assist in documenting IT processes and maintaining accurate IT records.
3. Support IT procurement by assisting with vendor coordination and purchasing IT equipment.
4. Perform other tasks as assigned by the IT Head, such as assisting with IT projects, audits, or training sessions.

User Training and Documentation

1. Provide basic IT training to staff on systems, tools, and best practices.
2. Create and maintain user guides, FAQs, and knowledge-base articles to address common IT issues.
3. Promote cybersecurity awareness across the organisation to reduce IT risks.

Job Specification

Qualifications and Experience

1. Diploma or Bachelor's Degree in IT, Computer Science, or a related field.
2. Minimum 2 years of experience in IT support, including Windows Server troubleshooting and network support.
3. Experience in IT asset management and AV support is preferred.
4. Certifications such as ITIL, CompTIA A+, Microsoft certifications (e.g., MCSA, MCP) are advantageous.

Additional Skills and Knowledge

1. Strong troubleshooting skills for Windows Servers, Active Directory, and networking.
2. Proficiency in Google Workspace, Microsoft Office, and IT infrastructure management.
3. Familiarity with IT helpdesk ticketing systems.
4. Experience with AV systems and virtual meeting platforms.
5. Strong organisational and communication skills to support both technical and non-technical users.

Desired Behavior

1. Be customer-focused by providing timely, patient, and empathetic IT support to all users.
2. Proactive by identifying and resolving issues before they escalate, improving IT processes.
3. Take ownership of tasks and follow through on unresolved issues.
4. Be able to adjust to changing IT needs and stay calm under pressure.
5. Work effectively with team members and communicate clearly with users.
6. Uphold cybersecurity best practices and protect sensitive data.
7. Support the organisation’s goals with a service-oriented mindset.

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Main Responsibilities.

Assist the Chief Accountant to handle full sets of accounts. Ensuring accounting records of AR and AP are maintained accurately, efficiently and timely manner.

Accounts Payable (AP) Related Tasks

1. General Ledger Maintenance:

• Ensure all postings to the hotel’s Sun System general ledgers are supported by properly authorized and documented journal vouchers.

2. Reconciliation:

• Review balance sheet schedules, bank reconciliation statements, and control account reconciliations for month-end closing.
• Cross-check transactions from EPB, Sun Systems etc and journalize monthly summaries for posting.
• Validate or verify accuracy of Inventory reports from different departments such as Housekeeping, F&B etc

3. Fixed Assets Management:

• Ensure hotel’s assets are properly maintained and recorded in the fixed asset register and general ledger.
• Verify depreciation computations and the disposal of fixed assets.

4. Tax and Statutory Reporting (AP Side):

• Ensure all tax returns, such as quarterly GST returns and yearly F1 Cess returns, are prepared and checked on time for Accountant’s verification and submission to FC.

5. Regulations and Procedures:

• Ensure adherence to standard accounting practices and internal control for all payments and expenses.

Accounts Receivable (AR) Related Tasks

1. General Ledger Maintenance:

• Ensure revenue recognition and receivables are accurately recorded and documented in the general ledger.

2. Reconciliation:

• Review revenue-related accounts and ensure receivable balances are reconciled monthly.
• Cross-check monthly transaction from Opera to Sun Systems summaries for receivables posting.

3. Tax and Statutory Reporting (AR Side):

• Assist the Accountant in computing GST/taxes related to revenue by providing details such as revenue analysis.

General Cashiering

1. Cashier Reconciliation:

• Balance the Cash Machine and Float transactions in Opera for each Front Office team member. Ensure Duty Managers sign off on all payouts and deposits received.

2. Transaction Monitoring:

• Track Cash Machine activity, ensuring all withdrawals and deposits are valid.

3. Address Discrepancies:

• Report any cash discrepancies to the Duty Manager, Front Office, Accountant, Financial Controller, and General Manager. Resolve issues within 24 hours.

4. Cash Count:

• Conduct surprise cash counts of floats and the Cash Machine monthly, ideally twice a month with the Accountant or Financial Controller.

5. Cash Limits and Deposits:

• Keep the Cash Machine balance below $20k, including cash floats. Deposit any excess in the bank with a Security Officer present.

6. Record Keeping:

• Save scanned copies of all bank and cash machine slips in the “Banking Matters” folder for audit and records.

General Finance and Administrative Tasks

1. Internal Control:

• Assist in establishing and reviewing procedures for internal controls and accounting systems regularly.

2. Audit:

• Assist in preparation of annual profit and loss, cash flow, trial balance and balance sheet for audit purposes.
• Work with external and internal auditors on the audit of financial statements.
• Collect required audit information, address adjustments, and respond to auditor queries.

•Handle full sets of accounts in accordance with relevant accounting standards.

•Responsible for preparation and closing of monthly accounts and annual financial statements

•Responsible for monthly and quarterly reports

•Support monthly forecasting and annual budgeting exercise as per corporate guidelines.

•Coordinate and liaise with external and internal parties such as auditors, tax agents, legal, local tax, and government authorities where required.

•Support and ensure compliance with all finance filing requirements, tax filing requirement (such as CIT/WHT/Tax queries), audits, etc.

•Ensure timely preparation and filing of GST quarterly returns.

•Assisting Chief Financial Officer to review customer/supplier contracts.

•Assist Chief Financial Officer to handle Group Tax (e.g, Transfer pricing) etc.

•Any task assigned by Chief Financial Officer or Supervisor.

Interested candidates, please email your resume to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted

· Assist the HOD and manager in achieving service goals, targets, and department KPIs.

· Play a vital role in ensuring the safety and effectiveness of medical equipment by developing and implementing programs that minimize disruptions to operations and guarantee equipment functionality.

· Manage maintenance agreements with vendors for the servicing and preventive maintenance of medical equipment.

· Prepare medical equipment specifications for tender, evaluate tender submissions, and provide recommendations based on technical compliance.

· Act as a trusted technical consultant to hospital staff, guiding them in defining and evaluating their medical equipment needs.

· Educate and train hospital personnel on the proper handling of medical equipment, ensuring they have the knowledge and skills for optimal use.

· Provide leadership and coordination for the medical equipment management team, overseeing tasks such as commissioning, preventive maintenance, inventory control, and decommissioning.

· Assist in the preparation of monthly reports, annual capital, and operating budgets for the department.

· Ensure BME work activities conform to standards and work practices that the hospital subscribes to - ISO 9001, ISO 14001 and OHSAS 18001, JCI, etc.

Job Requirements

· Minimally Diploma/Degree in Biomedical Engineering, Electronic or Electro-mechanical Engineering, or equivalent

· Relevant industry (healthcare) experience with 3-5 years experience in a similar role

· Good communication and supervisory skills

· Customer service oriented

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Main Responsibilities.

Assist the Chief Accountant to handle full sets of accounts. Ensuring accounting records of AR and AP are maintained accurately, efficiently and timely manner.

Accounts Payable (AP) Related Tasks

1. General Ledger Maintenance:

• Ensure all postings to the hotel’s Sun System general ledgers are supported by properly authorized and documented journal vouchers.

2. Reconciliation:

• Review balance sheet schedules, bank reconciliation statements, and control account reconciliations for month-end closing.
• Cross-check transactions from EPB, Sun Systems etc and journalize monthly summaries for posting.
• Validate or verify accuracy of Inventory reports from different departments such as Housekeeping, F&B etc

3. Fixed Assets Management:

• Ensure hotel’s assets are properly maintained and recorded in the fixed asset register and general ledger.
• Verify depreciation computations and the disposal of fixed assets.

4. Tax and Statutory Reporting (AP Side):

• Ensure all tax returns, such as quarterly GST returns and yearly F1 Cess returns, are prepared and checked on time for Accountant’s verification and submission to FC.

5. Regulations and Procedures:

• Ensure adherence to standard accounting practices and internal control for all payments and expenses.

Accounts Receivable (AR) Related Tasks

1. General Ledger Maintenance:

• Ensure revenue recognition and receivables are accurately recorded and documented in the general ledger.

2. Reconciliation:

• Review revenue-related accounts and ensure receivable balances are reconciled monthly.
• Cross-check monthly transaction from Opera to Sun Systems summaries for receivables posting.

3. Tax and Statutory Reporting (AR Side):

• Assist the Accountant in computing GST/taxes related to revenue by providing details such as revenue analysis.

General Cashiering

1. Cashier Reconciliation:

• Balance the Cash Machine and Float transactions in Opera for each Front Office team member. Ensure Duty Managers sign off on all payouts and deposits received.

2. Transaction Monitoring:

• Track Cash Machine activity, ensuring all withdrawals and deposits are valid.

3. Address Discrepancies:

• Report any cash discrepancies to the Duty Manager, Front Office, Accountant, Financial Controller, and General Manager. Resolve issues within 24 hours.

4. Cash Count:

• Conduct surprise cash counts of floats and the Cash Machine monthly, ideally twice a month with the Accountant or Financial Controller.

5. Cash Limits and Deposits:

• Keep the Cash Machine balance below $20k, including cash floats. Deposit any excess in the bank with a Security Officer present.

6. Record Keeping:

• Save scanned copies of all bank and cash machine slips in the “Banking Matters” folder for audit and records.

General Finance and Administrative Tasks

1. Internal Control:

• Assist in establishing and reviewing procedures for internal controls and accounting systems regularly.

2. Audit:

• Assist in preparation of annual profit and loss, cash flow, trial balance and balance sheet for audit purposes.
• Work with external and internal auditors on the audit of financial statements.
• Collect required audit information, address adjustments, and respond to auditor queries.

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

1. Ensure all preventive and corrective maintenance works are carried out accordingly to prescribed checklist and schedule

2. Assign and lead Technician to breakdon / compliant promptly and troubleshoot and rectify within the required KPI

3. Feedback of major works to Engineer

4. To ensure work carry out safety and accordance with safety procedure

5. Handle project works as task

6. Any other task as and when required by Engineer / Management

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

The Job:

• Inputting details for Invoices, Packing List, Insurance, certificate of origin
• Preparing BL Draft & Switching and liaise with Shipping company
• Preparing certificate of Origin
• Handle other ad hoc duties when assigned

The Requirements:

• Min Diploma Holder with 2-3 years of Shipping experience
• Good communication and interpersonal skills

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)