• Attend to all incoming and outgoing calls promptly and courtesously
• Take and distribute accurate message to the right person
• Assisting in any administrative and bookings of appointments
• Maintain sales and clean reception area
• Keep daily records of front desk operation
• Other ad-hor duties

• Min. 1 -2 years working experience in reception field
• Good interpersonal and communicate skills
• Good team player and capable to work independenty
• Computer Savvy
• Ability to liaise with English & Chinese speaking clients is essential
• Able to work on Weekends
• Workplace: ION
• Full time / Part time are welcome

Interested applicant click apply now or whatsapp to 8799 8373

Position: Trust Officer

• Address: Near (Telok Ayer / Downtown MRT)
• Working days: Mon to Fri 9am to 6pm
• Salary: $4500 to $5500

Job scope:
The Employee shall have the following responsibilities and duties:

• Assisting with the administration of legal structures including trust, companies, foundations and other similar structures.
• Ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.
• Drafting of appropriate documents and other work to assist a team of administrators of administrating the legal structures and responding (or proactively engaging) with client requests.
• Assisting with contact with client, advisors and related third parties (for example external lawyers, tax consultants etc.).
• Assisting an accounts team with the preparation of annual accounts for the legal structures, by assisting qualified bookkeepers and accountants to ensure correct information is provided to them and recorded.
• Ensuring compliance with all relevant policies and procedures and learning and adhering to AML/CFT and other regulator regulations and obligations.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Are you passionate about electrochemistry and surface technologies, and eager to make an impact in a cutting-edge research environment? Join our team as a Lab Officer (surface technology) and play a critical role in managing our state-of-the-art surface laboratory. In this exciting position, you'll be at the heart of innovative research, supporting project teams with your technical expertise, organizational skills, and proactive problem-solving abilities. You will oversee the lab's daily operations, support experimental activities, and contribute to groundbreaking electrochemical and surface technology R&D.

Job Description:

The Laboratory Officer will be responsible for managing day-to-day operations within the electrochemical lab and providing essential support to ongoing projects. The role requires a good level of technical proficiency in electrochemical techniques, excellent organizational skills, and a proactive approach to problem-solving. The Laboratory Officer will work closely with the project teams to ensure smooth and safe functioning of the lab and timely completion of tasks. Key responsibilities include:

Lab Management:

• Oversee the day-to-day operations of the electrochemical lab, including equipment maintenance, inventory management, and safety protocols.
• Ensure that the lab is well-equipped and stocked with necessary materials and supplies for ongoing experiments and projects.
• Coordinate with vendors for procurement of equipment/chemicals and supplies as needed.
• Maintain a clean and safe working environment in accordance with laboratory standards and regulations.

Experimental Support:

• Assist researchers and project teams with experimental setup, data collection, and analysis.
• Characterizations of surfaces and coatings in terms of mechanical, physical and chemical properties, as well as coating performance evaluation.
• Troubleshoot technical issues and provide guidance on experimental procedures as required.
• Conduct routine calibration and maintenance of electrochemical equipment to ensure accuracy and reliability of results.
• Document experimental procedures, results, and observations in detailed lab reports.

Project Support:

• Collaborate with project teams to support the execution of research projects related to electrochemical applications.
• Manage project timelines and deliverables to ensure that milestones are met in a timely manner.
• Communicate regularly with project stakeholders to provide updates on progress and address any concerns or challenges that arise.

Training and Development:

• Provide training and guidance to new lab members on proper laboratory techniques, safety procedures, and equipment operation.
• Stay informed about advancements in electrochemical technology and techniques through literature review and professional development activities.
• Share knowledge and best practices with other members of the research team to enhance overall productivity and efficiency.

Job Requirements:

• Diploma or equivalent qualification in Chemistry, Chemical Engineering, Materials Science, or a related science and engineering field.
• Proven experience working in a laboratory setting, preferably with a focus on electrochemistry.
• Strong understanding of electrochemical principles and techniques, including cyclic voltammetry, impedance spectroscopy, and potentiostatic/galvanostatic measurements.
• Proficiency in operating and troubleshooting electrochemical equipment such as potentiostats, electrochemical cells, and electrodes.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Commitment to maintaining a safe and compliant laboratory environment, with knowledge of relevant safety regulations and procedures.
• Flexibility to adapt to changing project requirements and priorities, with a proactive approach to problem-solving.
• Ability to work independently with minimal supervision, while also contributing effectively to a dynamic research team.

Note: Some of above requirements are optional but advantageous to have.

P-Serv is partnering our Client, a leading Statutory body. Join Our Team as a Claim Processing Officer – Unlock Your Potential in a Dynamic Workplace!

Job Responsibilities:

• Thoroughly checking claim documents for completeness and accuracy
• Substantiating final grant claim amounts with relevant supporting documents
• Ensuring 100% accuracy in validating qualifying expenses against approved applications
• Conducting additional checks, via online search portals, to verify deployment locations and the nature of the claimant's business where necessary
• Liaising with grant recipients and relevant officers to address queries or obtain missing documents
• Addressing inquiries from grant recipients or officers regarding payment processes or payment status.
• Processing assigned claims within the Service Level Agreement (SLA) timeline.
• Follow up on the status of claims progress when requested

Job Requirements:

• Minimum Diploma in Business, Finance, or a related field
• Proven experience in claim/grant processing or a similar role within the insurance or financial industry
• Strong analytical and problem-solving abilities to assess and validate claims accurately
• Attention to detail is crucial to ensure precision in documentation and data entry
• Demonstrated ability to prioritize tasks and manage time efficiently to meet deadlines

Working Location:

• Mondays – Fridays, 8:30am – 6pm

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Description:

1. Access the Authority’s computerised system(s) or any other database maintained by the Authority to retrieve new and renewal applications.
2. Check applications to ensure that all required fields in the application form are filled out, and ensure that all supporting documents are enclosed and/or attached
3. Submit the completed applications to the OC and/or Assistant OCs of the respective business division for approval.
4. Correspond with applicants to clarify and advise on the requirements of the applicants’ application.
5. Send by email or conventional mail, the soft/or hard copies of the application approval or rejection letters to the applicants.
6. Attend to members of public who walk into the Authority’s premises to enquire about their license applications.
7. Respond to service requests, complaints, and feedback from the public, applicants, and licensees, and assist walk-in enquiries about license applications as directed by the Authority.
8. On the job training will be provided.

Requirements:

1. Singapore Citizen.
2. Have minimum an “O” Level certificate in Singapore
3. Possess at least two (2) years of working experience in related administrative work and have basic IT skills, including experience with operating, software applications and email management
4. Be willing to learn the use of the Authority’s computerised licensing system to process licenses

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Attend customer inquiries and ensure accurate capture of job requirements for all orders.

2. Advise customers on delivery schedules and inventory-related matters.

3. Maintain business relationships with customers and manage customer accounts at a higher level.

4. Communicate customer requirements to the Operations team for execution.

5. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

6. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

7. Handle all documentation and administrative duties, ensuring proper filing of invoices and job sheets.

8. Ensure the accuracy and precision of billing processes and maintain billing system data integrity.

9. Assist in accounts receivable processes, including billing, issuing invoices, debit notes, and credit notes.

10. Maintain and update inventory reports and undertake monthly account closings.

11. Support senior management by gathering data and figures for financial or relevant reporting.

12. Communicate and coordinate with appointed third parties regarding job orders.

13. Assist in permit declarations for job orders when required.

14. Assist in preparing ad-hoc quotations or commercial rate requests.

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 1 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and external partners.
5. Experience with TradeNet is a plus.

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym & entertainment room
5. Dental, medical, insurance benefits

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About the Company

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Our full-suite business finance offering includes loans, business accounts, corporate cards, payments and spend management tools.

Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam. We’re on a mission to drive financial inclusion and uplift small businesses and the communities they serve, by leveraging data and AI to drive growth financing to under-served SMEs. Validus is backed by top-tier VCs and strategic investors, with more than S$60M in capital raised.

An award-winning FinTech, Validus has won several prestigious industry awards. Most recently, Validus won 1st runner-up (Singapore FinTech category) at SFF Global FinTech Awards 2022, 1st place at MAS FinTech Awards 2020 (Singapore Financial Institution), and Top 10 FinTech Leaders and FinTech Leaders under 30 at SFF Global FinTech Awards 2021. Validus was named by LinkedIn as one of the Top 15 Start Ups in Singapore in 2021.

Key Responsibilities

• Support internal stakeholders on the drafting, review and negotiations on a broad range of contracts, such as vendor engagements, NDAs, software licensing agreements, and other corporate and commercial activities.
• Provide legal advice to the internal stakeholders on various matters, such as contractual rights, obligations, interpretation of terms and litigation matters.
• Liaising with external legal counsel when required.
• Manage the execution of legal agreement and documents of the Company.
• Support the preliminary business projects, as required from time to time, from the point of view of legal support (mainly contract review and drafting of relevant documents).
• Research the latest developments in legal matters and keep the management updated.
• Assist with any legal due diligence or compliance projects when necessary.
• Maintenance of standard agreements and templates.
• Liaising with the corporate secretarial service provider and overseeing the corporate secretarial matter.
• Manage the administration of the contract management platform and organization of the shared folders for legal and corporate secretarial related matters.
• Other related duties assigned as needed.

Skills and Qualifications

• Bachelor’s degree in law from a reputable university.
• Candidate must have at least 2 years of post-qualification experience, preferably with both litigation and in-house experience.
• Candidate must possess the following skills:
• Self-motivated and detail-oriented: comfortable working independently and possesses a “can-do” attitude.
• Strong organizational skills: able to prioritize and manage multiple time-sensitive tasks simultaneously.
• Excellent Communication skills: able to communicate across departments and work with people at all levels throughout the Company.
• Confidentiality: able to maintain confidentiality and carry out assignments that are sensitive in nature.

Key Responsibilities

• Manage day-to-day financial transactions, including accounts payable and receivable.
• Prepare accurate financial reports, budgets, and forecasts.
• Reconcile bank statements and maintain general ledger accuracy.
• Assist with financial audits and ensure compliance with relevant regulations.
• Support in payroll processing and other administrative financial tasks.
• Provide recommendations to improve financial processes and efficiency.

Requirements

• Preferably Diploma/Degree in Finance, Accounting, or a related field.
• Minimally 2 years of experience as a Finance Officer or in a similar role
• Proficiency in accounting software (e.g., SAP, QuickBooks) and Microsoft Excel.
• Strong analytical skills with a keen eye for detail.
• Knowledge of financial regulations and reporting standards.
• Excellent communication and organizational skills.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Job Description & Requirements

1. Assist the accounts, purchaser, sales support in data entry

2. Assist in filing daily records, generating invoices

3. Assist in stock take, printing labels for production etc

4. Assist in answering telephone call queries

5. Any other ad hoc duties as assigned.

6. Assist in admin jobs as and when management assigns along the way.

Position: Customer Service Reception

• Location: Somerset / Tanjong Pagar
• Working Day: 6 days (Mon-Fri 10am -7pm / Sat 10am - 6pm)
• $2,500 - $3,500 (Depending on experience)

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

General Description

• Understand and comply to all related operating processes.
• Co-ordinate and liaise with customers/ transporter on day to day issues, order planning to meet customer’s shipment delivery / collection requirements.
• Prepare data collection and submit accurate reports to the Operations Executive.
• Perform cycle count administration.
• Ensure all incoming (including exchange and returns) and outgoing shipments are completed in a timely and orderly manner.
• Ensure all shipment documentation are accurate and submitted timely.
• Perform process improvement initiatives and implementation.
• Report to the Operations Executive on all receiving non-conformances.
• Perform day-to-day roles of the Operations Executive during his/her absence.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Chief Financial Officer (CFO)
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $15,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and execute the company's financial strategy in alignment with organizational goals.
• Provide strategic financial insights and recommendations to the CEO and Board of Directors.
• Lead financial planning, budgeting, forecasting, and reporting processes.
• Oversee all financial functions including accounting, treasury, tax, and audit.
• Manage financial risk by implementing robust internal controls and risk management frameworks.
• Ensure accurate and timely financial reporting in compliance with regulatory requirements and GAAP standards.
• Manage capital structure and optimize capital allocation to support business growth and profitability.
• Evaluate investment opportunities and partnerships to enhance shareholder value.
• Monitor cash flow, liquidity, and financial investments.
• Conduct financial analysis, performance metrics, and KPIs to drive informed decision-making.
• Ensure compliance with financial regulations and laws, as well as internal policies and procedures.
• Assess and mitigate financial risks, including credit, market, and operational risks.

APPLY NOW!!!

• Bachelor’s Degree in Finance, Accounting, Business Administration, or related field.
• MBA/CPA qualifications are an added advantage.
• Minimum of 10 years of progressive experience in finance and accounting roles, with at least 5 years in a senior leadership position (e.g., CFO, Finance Director).
• Prior F&B experience is an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67196 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

• Oversee daily property operations and ensure facilities are well-maintained.
• Conduct regular inspections to identify maintenance and safety needs.
• Address tenant inquiries and complaints promptly.
• Coordinate and supervise routine and preventive maintenance works.
• Monitor property expenses and prepare operational reports.
• Ensure the property complies with building regulations, workplace safety guidelines, and fire safety standards.
• Maintain accurate records of leases, contracts, and service agreements.
• Liaise with contractors and service providers for repair and maintenance.
• Assist in preparing tender documents for new contracts or services.
• Support tenant engagement activities or property-related events.

Requirements

• Minimum Diploma in Real Estate / Property / Facilities / Building Services Management or equivalent
• At least 1 year of relevant experience
• Able to start work immediately or within short notice is advantageous
• Excellent communication and interpersonal abilities.
• Problem-solving mindset with attention to detail.

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 17C8690

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Required skills:
  • 1-3 years of experience in KYC/AML - experience with due diligence processes, particularly for PEPs, sanctions, and adverse media screening.
  • Client Data Validation: Proficiency in reviewing and verifying client information such as SoW and personal identifiers.
  • Risk Analysis and Escalation: identify suspicious activities and escalate issues promptly for resolution.
• Conduct detailed client due diligence, including validating beneficiaries’ information
• Perform enhanced checks for PEPs, sanctions, and adverse media using trusted industry sources.
• Analyze cases to identify and escalate suspicious or anomalous activities to the appropriate teams for resolution.
• Ensure compliance with internal policies and standard operating procedures (SOP).

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Responsible for developing and managing the Project Work Schedule, encompassing building works, M&E, and Process Systems from design through construction and installation to testing and commissioning
• Estimate the duration and resource needs for each major construction activity
• Prepare technical submissions for all tender proposals and assist in site planning, work scheduling, and monitoring site implementation progress

Requirements:

• Registered WSH Officer/Safety Officer
• Diploma in Construction Management/Civil Engineering or equivalent
• At least 1 year of WSHO experience in construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Contract Admin Officer x 5 (8 months to 1 year contract)

8.30am to 5.40pm

Minimum Diploma

$4000 - $4800

West

Administrative

1. Coordinate and prepare for meetings, including putting up and circulating the agenda, booking of meeting space.

2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.

3. Maintain and update all documentation in shared drive as and when necessary.

4. Support the SCRP Team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager of SCRP

5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

Events Management & Support

1. Work with SCRP to assist with organizing webinars / seminars, workshops and conferences. This includes but is not limited to

a. Designing and distributing EDMs and invitations

b. coordinating with speakers / guests

c. managing event registration and tracking attendance

d. collecting and compiling of event feedback

e. following-up with attendees for any various requests

2. Providing secretariat support by

a. Answering and replying to delegate emails

b. Assisting and following through with delegates on their queries

c. work with appointed vendors to make travel and accommodation arrangements

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Position: Training Officer (Day Activity Centre)

To plan, teach, train, supervise, maintain and develop members to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification:

· Minimum O Levels/ Diploma Holders

Knowledge & Experience

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

Work From Home (WFH) APPOINTMENT SETTING OFFICER

From $10/HR

High bonus

Looking for independent, reliable, committed individuals

Fix appointments only

Script provided

3hours a day

Mon to Fri

5 day work week

Housewives and retirees welcome

Experience not required

Work long term

SG/PR

We regret that only selected applicants will be contacted for an interview

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.
• Promote and upsell TWC programs and services to potential clients to support the center’s sales targets.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Proven sales skills or experience in achieving sales targets is an advantage.
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Customer Service Office @ TANJONG PAGAR