Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

The Services required are set out as follows:

1. Front Counter Concierge Service – Perform reception duties such as handling telephone and walk-in enquiries/requests from students, parents, vendors and other stakeholders, issuing keys and forms (e.g. GIRO, FAS application forms) to students/parents.

2. Attend to injured/sick students, provide basic first aid to injured students and compile injuries log. Accompany the injured student in an ambulance to hospital, serve as the main point of contact for the injured and leave the hospital only upon handing over the student to his/her parent/guardian.

3. Maintain records/reports for front office enquiries, telephone enquiries and lost-and-found items.

4. Support general office administration including sorting/recording incoming mails and staff/student-related items, distributing fliers/other materials to teachers’ letter racks, stamping of results slips, laminating documents (e.g. student/school certificates) and making announcements via PA system (e.g. snack breaks) etc.

5. Support document checks for MOE FAS applications.

6. Support logistical arrangement for meetings, school events and activities, ordering of refreshments for meetings/school events/activities and pantry management (ordering and distribution of pantry items).

7. Liaise with vendor for bus transport/booking arrangements. 8. Perform any other duties as and when assigned by school

The Services required are set out as follows: 

• Maintain the general cleanliness of school environment and upkeep of school facilities. 
• Provide support for routine operational tasks including day-to-day opening/closing of school. 
• Carry out logistical support for routine and ad hoc school events and activities, including transporting and arranging furniture and equipment. 
• Assist in the school’s safety, security and crisis preparedness activities, ag. arming and disarming of school alarm system, reporting faults in school premise in a timely manner. 
• Any other duties assigned.

• Generate invoices.
• Prepare and process of car commission.
• Update of new car inventory.
• Process new cars registration.
• Month end journals.
• Adhoc duties as and when assigned.
• 80% Admin duties and 20% Accounts duties.

Job Description

• Industry/ Organization Type: Education
• Position Title: Parent Communication Officer
• Working Location: Kay Siang Rd
• Working Hours: 5 days (Monday to Friday 7.30 am – 4 pm)
• Salary Package: Basic salary up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle all communications and enquiries from current parents and internal staff.
• Manage school supplies, inventory, research, ordering, invoicing, deliveries, etc.
• Assist in open house events.
• Coordinate student transport arrangements (daily and field trips).
• Liaise with external providers for arranging Extra Curricular Activities (ECAs).
• Keeping a tidy reception area for welcoming guests.
• Assist with student’s break time, lunchtime, and pick up.
• Ad hoc duties as and when assigned by the principal.

APPLY NOW!!!

• Knowledge of and experience in Google Suits, Excel, and Word
• Knowledge of and experience with Zero

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68922 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

 Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);

 Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);

 Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;

 Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Responsibilities:

• Assist Project Manager with public relations aligned with the project’s master work programme.
• Manage and address public feedback and complaints; support press and PR matters.
• Distribute authority-approved notices (pamphlets, letters) to the public before work starts.
• Brief nearby residents and stakeholders about construction impacts prior to each stage.
• Attend and arrange public relations meetings with the project team when needed.
• Ensure advance communication on road closures, traffic diversions, etc., to minimize inconvenience.
• Provide periodic updates to the public on construction activities.
• Prepare monthly reports on public feedback and actions taken.
• Maintain positive public relations throughout the construction period.

Requirements:

• Minimum Diploma in any field.
• At least 3 years of working experience as a Public Relations Officer in the construction industry, specifically on HDB or LTA projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Aviation Security Officer (With bonus)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Key Account Officer to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Ensure smooth and SOP-compliant export operations.
• Manage and coordinate the entire shipment process for customers.
• Develop and implement new processes for export and import operations.
• Continuously review and improve export/import operational procedures to enhance efficiency.
• Prepare KPI reports for customers and attend Operation Review meetings as needed.
• Plan and schedule space for all origin stations.
• Proactively prevent service failures.
• Resourcefully manage recovery processes.
• Coordinate shipments closely with customers and various departments to ensure accurate execution.
• Monitor and ensure prompt customer payments.
• Rectify and resolve payment discrepancies.

Requirements:

• Min Diploma with at least 1 to 2 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Responsibilities:

• Take meeting minutes
• Compile reports
• Prepare case lists for review
• Coordinate schedules with both internal and external parties
• Perform any other ad-hoc tasks as needed
• Process Development: Assist in planning, developing, and implementing processes, policies, and operations for fostering agencies.
• Fostering Service Support: Help manage the administration and logistics of initiatives for foster children and foster parents.
• Record Management: Maintain administrative and financial records and filing systems.
• Team Updates: Provide updates to the team regarding payment and audit tasks.
• Inter-agency Coordination: Coordinate and participate in discussions across agencies and branches.

Requirements:

• Experience: At least 1 year of relevant experience in administration, coordination, or minute-taking.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5830

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Responsibilities

• Plan and execute public relations initiatives, including public engagement events, guided site tours, and briefings for key project stakeholders
• Manage feedback, address queries and resolve public complaints in a tactful and professional manner
• Develop and execute plans to promote good community relations through outreach activities and events, advising and updating the public on construction progress and expected inconvenience during the project. This includes developing and preparing letters, notices, newsletters and publicity materials to keep the community and residents informed of key project milestones and developments. Work closely with Project Team and initiate proactive measures to mitigate complaints.
• Manage feedback, suggestions and complaints from the public and stakeholders, ensuring follow up with appropriate remedial action
• Prepare updates and respond to client requests for information regarding project status
• Assist to process the application of site entry passes for all workers and staff
• Implement Project Document Management System and processes in accordance with company policies
• Ensure document submissions are in accordance and compliant with project document formats and requirements
• Establish and maintain an efficient correspondence system
• Implement workflows and collate issue and receive documents in accordance with project requirements for the development, review and approval of design documentation and all other procedures, instructions, product certification and records that are subject to review and approval.
• Record issues and track location of control documents and drawings.
• Ensure that current versions of all documents subject to revision are maintained and that the most up-to-date versions are distributed to the required project parties.
• Coordinate the storage and archiving of project and organisational records
• Ensure that all documents are managed with strict confidentiality
• Issue letters and receipts related to the documents in circulation
• Handle administrative duties as assigned

Requirements

• Diploma in Mass Communication / Business Studies / Administration / Management / Public Relation or equivalent
• At least 5 years’ experience in similar role in both public relations and document control position in construction industry
• Proficient in Microsoft Office Application (Word, Excel, Power Point), Adobe Acrobat
• Strong communication, communication and interpersonal skills
• Ability to multi-task in a fast paced and dynamic environment
• Excellent team player, good interpersonal skills and a “can-do” attitude

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purpose only.

• Position: Logistic Officer
• Work Location: Changi Naval Base, Project Office at Maude Rd(Geylang area)
• Working days: 6 days 8am to 5pm
• Salary: $2500 to $3500 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements

Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

• Check and process AP Invoice, Prepare payment vouchers, Record Data.
• Check and process incoming funds, Issue sales invoice and receipts, Record Data.
• Perform monthly reconciliation of vendor statements of accounts and ensure payments are processed timely.
• Perform monthly AR aging review.
• Review customer purchase order received / letter of acceptance.
• Support compliance, internal controls and audit matters.
• Any other ad-hoc duties assigned by the supervisor.

Requirements

• Min LCCI / ACCA / Diploma in accounting
• Min 2 years of AP / AR experience

Orchard location

Mon to Fri office hours

Healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a Planning Officer to be part of their Logistics Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Planning Officer:

• Support the department in planning daily delivery schedules, buying plans, and managing monthly inventory control.
• Address and resolve delivery issues in collaboration with relevant teams.
• Perform administrative tasks, including raising purchase requisitions for inventory items.
• Coordinate and arrange mandatory training courses for workers.
• Maintain accurate records, including ISO documentation, for the department.
• Manage internal and external communications related to logistics.

Requirements:

• Diploma in related field
• Relevant experience in Delivery Planning

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Summary

As a Reservations Agent, you will be responsible for handling guest inquiries and reservations, providing excellent customer service, and ensuring guest satisfaction. You will be working closely with the front office and sales teams to maximize room revenue and occupancy.

Job Responsibilities

· Handle guest inquiries and reservations via phone, email, and online channels

· Ensure accurate and timely processing of reservations

· Provide guests with information about hotel facilities, services, and promotions

· Maximize room revenue and occupancy by upselling and cross-selling

· Collaborate with front office, revenue and sales teams to ensure smooth operations

· Resolve guest complaints and issues in a timely and professional manner

· Maintain accurate records of reservations and guest preferences

· Attend all briefings, meetings and trainings as assigned by management.

· Perform other reasonable duties assigned by the assigned by the Management.

Qualifications / Requirements

· Minimum Diploma in Hospitality or related field

· At least 1 year of experience in a similar role in the hospitality industry

· Knowledge in Opera is advantageous but not compulsory

· Excellent communication and interpersonal skills

· Strong attention to detail and organizational skills

· Ability to work in a fast-paced environment

· Proficient in Microsoft Office

· Good command of English and a second language is a plus

Location: Tanglin / Boon Lay
Working Hours: Monday – Friday: 9am - 6pm
Salary: up to $3750 per month
Contract: 12 months

Job scope:

• Prepare relevant documents and letters as requested by officers;
• File and/or duplicate Court documents, media files, and other documents;
• Process completed investigation case files for filling;
• Proofread documents/transcripts to check for accuracy;
• Answer calls from members of public and re-direct calls to the relevant officers;
• Liaise with members of public for appointments with police officers;
• Administrative processing of case exhibits;
• Any other administrative tasks, such as planning unit-level events, collating KPIs, etc;

Requirements:

• Singaporean Only
• A level and above

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

• Greet visitors and log in all visitors entering and leaving the school premises during school operation hours.
• Check all staff and students for valid IDs entering and leaving the school premises during school operation hours.
• Log in all staff and students entering and leaving the school premises after school operation hours and on weekends.
• Monitor and direct vehicular traffic entering and leaving the school premises, assist in maintaining safe traffic flow during start and end of the school day.
• Investigate alarms and disturbances and report all such situations to the Assistant Manager, Facilities.
• Record details of security-related incidents, eg. break-ins, dangerous driving within school premises, activation of the security alarm system etc. in the Occurrence Book and alert the Assistant Manager, Facilities immediately.
• Issue warning of rule infractions or violations and, where warranted, apprehend or evict violators from premises as directed by the Assistant Manager, Facilities or Senior School staff.
• Call police or fire departments in emergency situations such as fire or suspicious unauthorized personnel on school premises.
• To attend training be in line with the Singapore Police Force new Licensing Condition for Security Officer.
• Follow the security SOP meticulously and carry them out diligently and sensibly.
• Coordinate vacation leave with the team to ensure minimal disruption to the daily operational schedule.
• Perform other duties as assigned by the immediate supervisor or Deputy CEO.

Education/trade qualification/other requirements generally required for job

• You should possess secondary school qualification and relevant security license issued by PLRD.
• You should ideally possess 2 years of working experience.
• You should be able to deal with unexpected emergencies calmly and sensibly.
• You should follow the chain of command and comply with directives from supervisors.
• You should maintain a smart and professional appearance and attitude and able to interact with the staff and members of the public politely and firmly as needed.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Construction supervision, especially in roads, flyover, pedestrian overhead bridge

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all works including all civil and architectural works, plumbing, sanitary, drainage, irrigation and sewer system, commuters facilities, road works, trial trenches and utilities diversion etc.
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems systems and gantry crane and submit evaluation report endorsed by a PE
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works associated to micro-tunneling and mining, Flyover works, sewer diversion (including shaft construction and pipe-jacking operations.

Requirements:

• Diploma or Degree in Civil and Structural Engineering
• At least 4 years’ of experience, of which 3 years experience in either geotechnical works or airport construction.
• Possess a valid RTO cert by IES Singapore

• Conduct sustainability audits , certificates and carbon emission validation and verification in accordance to the requirements of project, certification body & accreditation body.

• Ensure timely completion of projects

• Support development of new products & services in Sustainability

• Involve technical exchange to improve knowledge in sustainability, including plant production ghg.

• Managing sustainability Due Diligence process for all suppliers in existing and new emerging regions in Asia-pacific region

• Collaborate with other functions to improve sustainability in supply chains.

• Conduct regular sustainability market research/analysis on policy development, and sustainability requirement.

• Work closely with other support functions, support ad hoc projects and assigned task as required.

Keys to success in this role / The best combination to succeed in this role

• Bachelor/Master degree in Chemical/ Electrical / Environmental Engineering, environmental science/ environmental engineering/ agriculture management/ sustainable development or associated subjects.

• Possess minimum of three (3) years’ experience with GHG emissions and performing GHG verifications and/or developing GHG inventories/projects at a reasonable level of assurance in accredited GHG programs

• Knowledge of biofuels/feedstock products legislation and regulations.

• Must be able to work both independently and in a team. Must be willing to learn.

• Availability for frequent traveling

• Excellent communication, presentation and influencing skills

Responsibilities

• Plan, support and implement approved programmes and services of the DAC.
• Ensure that DAC rules pertaining to personal safety, work hazards and prescribed training procedures are adhered to by staff and clients.
• Maintain and develop proper system of administration of client’s ICP; attendance and training programme records; and other administrative records in accordance to the Programme Evaluation System / Best Practice Guidelines.
• Ensure the welfare of clients, referring any inappropriate client behaviour or welfare needs to the appropriate professional service for intervention.
• Liaise with parents/guardians of clients pertaining to the clients’ management.
• Ensure that volunteers are working towards the organizational interest, objectives and goals.
• Maintain good public relations and uphold the image of the Association.
• Work as a team and participate positively and actively to ensure quality service delivery that is in line with the mission, goals and objectives of the Association.

Requirements

• Have relevant Diploma or ‘A’ Level.
• Have good organization skills.
• Have a compassionate and patient personality.
• Certified training in Social Services or Disability Studies is an added advantage.
• Experience in working with persons with special needs is an added advantage.
• A Heart to serve in the special needs sector.
  
  Please note that only shortlisted applicants will be notified on the outcome of the job application.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants