Who We Are Looking For?

Sales and Operations Manager (Supermarket)

Lead and manage a group of area/cluster managers to deliver business plan and KPIs within budget. To be accountable for overseeing the clusters of stores to ensure activities are effectively carried out. Administration aspects through co-ordination and correspondence with the respective HQ support departments to ensure effective communication and uniformity of instructions amongst all stores.

What Awaits You:

• Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition.
• Participate in establishing and executing Company policies, procedures, promotions and guidelines to entail operational efficiency.
• Provide clear direction, guidance and leadership to the Area/Cluster managers under his/her care.
• Delivering strong effective communication regarding key KPIs either in written or verbal format
• Collaborate with support departments to ensure all corporate strategies, directives and promotions are effectively thought out before being implemented and executed with excellence at stores to achieve operations effectiveness.
• Work closely with support departments to identify potential areas of concerns with regards to promotions executions and opportunities
• Train and develop team members in established techniques and skills, procedures and company policies to reach a higher level of efficiency
• Conduct routine supervision to ensure all corporate strategies and directives are implemented and well executed at the stores.
• Involve in strategic planning in areas on store refits, new store opportunity as well as merchandise displays.

We Are Excited About You If You Have:

• Tertiary education in Business Administration, retail operation management or related disciplines
• At least 5 years of experience in managing retail sales and operations of global retail brands.
• Strong business acumen with aggressive sales and consumer approach to managing business and improving processes.
• Strong analytic skills, resourceful, meticulous
• Excellent people management, communication and interpersonal skills
• Possess leadership qualities
• Resourceful with a positive attitude
• Confident with a high level of self-drive, integrity and professionalism
• Strong level of judgement
• Proficient in MS Office
• Sound knowledge in the retail industry, government regulations on consumers protection act etc
• Strategizing and planning skills
• Feedback skills

Overview:

The Asst. Manager will assist to lead and support the budget team day-to-day operational activities, enabling the team to dedicate more time to optimizing processes and driving efficiency.

Responsibilities:

• Assist in routine financial operations, including reporting, budgeting, and forecasting tasks.
• Support ad-hoc financial requests and data preparation for strategic decision-making.
• Approve FastPay collections link submission for students’ activities and provide support.
• Preparation for withholding tax submission.
• Preparation Risk Control Matrix.
• Contribute to streamlining existing workflows and identifying opportunities for process improvements.
• Review of journals submission and budget transfers.
• Review of WBS creations and submission.

Requirements

• Possess a recognized degree in Accountancy with a minimum of 3 to 5 years working experience.
• Good knowledge of SAP financial systems (S4 HANA) and analytical tools (eg. Power BI) would be an advantage.
• Possess excellent analytical, problem-solving, communication and strong interpersonal skills.
• Proficient in Microsoft Office applications.
• High level of independence as well as the maturity and ability to work with staff at all levels.

ROLES:

· Initiating and Oversee Projects

· Primarily entails handling a specific project/projects.

· Expected to handle different functions right from strategic planning, and organizing, to looking into minute details of the project.

· Planning and allotting process for effective completion of the project within the stipulated deadline.

· Weekly update meetings with upper management to pass along information and appraise project progress.

RESPONSIBILITIES:

· Foresee Project Developments, to made changes in certain improvements and adjustments if the project is heading on track or not to the original plan.

· To maintain a cordial relationship with clients in explaining the job expectations and deadlines well so that there are no losses incurred due to miscommunication and also to work in coordination with other teams to achieve set goals.

· Multitask, all the projects under his/her supervision are simultaneously progressing smoothly towards completion. Moreover, he/she should ensure no project is being neglected because of another.

· He/she has to interact frequently with his superior to see if the project is within budget limits. If it is not, he/she must take remedial action immediately and ensure the project remains within cost boundaries.

· Regular follow-up on site meetings, researching market information and compiled into a report and submitted weekly report to the project manager in charge.

KNOWLEDGE AND SKILLS REQUIRED:

· A three-year Bachelor's degree in civil/mechanical/electronic engineering. A postgraduate degree in construction management is an added advantage.

· Minimum 5 years of experience in projects

· Excellent communication skills.

· Good understanding of MEP building systems (Mechanical, Electrical, and Plumbing).

· Thorough knowledge of legal issues and safety standards is essential.

QUALITATIVE AND OTHER ATTRIBUTES REQUIRED:

· Ability to plan and organize a team effort.

· Good client management and goodwill building ability.

· Capacity to motivate, lead and boost morale of the teams.

· Effective time management and logical decision-making ability.

· Capacity to handle pressure.

· Willingness to travel extensively across the construction sites.

· Physical and mental fitness is a given.

. Strong focus on quality.

Project Product Manager

Our client, a leading bank is looking to fill the role of Project Product Manager for their Private Banking arm to drive the design, development, and delivery of innovative solutions tailored to meet the needs of high-net-worth clients.

Responsibilities:

• Lead end-to-end project management for private banking initiatives, ensuring alignment with business goals, timelines, and budgets.
• Oversee cross-functional teams, ensuring seamless communication and collaboration between stakeholders.
• Monitor and report on project progress, risks, and deliverables.
• Collaborate with stakeholders to develop and enhance private banking products, ensuring regulatory compliance and superior user experience.
• Work closely with relationship managers, compliance, operations, and IT teams to implement tailored solutions.

Requirements

• Bachelor’s degree in Business, Finance, or a related field
• Proven experience in project/product management within the private banking or wealth management sector.
• Strong knowledge of private banking services and products
• Proficiency in project management tools (e.g., Jira, MS Project).

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Overseeing daily salon operations.

Recommend hair related packages to clients according to their needs

Perform professional hair style and scalp care treatment to clients
Maintain after-sales relationships with all clients
Pleasant personality, hardworking and sales-oriented

Able to work on retail schedule

To provide professional advice to customers on beauty trends.

REQUIREMENTS

• Master's Degree in Accounting or equivalent.
• Minimum 10 years experience in finance management in construction industry
• Good communication skills.
• Strong leadership qualities.
• Excellent interpersonal skills.
• Sound knowledge of accounting fundamentals.
• Auditing experience.

JOB DESCRIPTION:

• Manage all accounting operations including Billing, A/R, A/P, GL and Counsel, Cost Accounting, Inventory Accounting and Revenue Recognition.
• Coordinate and direct the preparation of the budget and financial forecasts and report variances.
• Prepare and publish timely monthly financial statements.
• Research technical accounting issues for compliance.
• Support month-end and year-end close process.
• Ensure quality control over financial transactions and financial reporting.
• Manage and comply with local government reporting requirements and tax filings.
• Develop and document business processes and accounting policies to maintain and strengthen internal controls.
• Should be able to handle companies cash flow management.
• Independent knowledge in companies cash flow.

Responsibilities:

• Represent the hotel professionally by upholding proper grooming standards
• Present the hotels’ products and services effectively
• Generate new sales leads and maintain relationships with clients through sales calls and regular site inspection
• Assist to update sales control procedures and promotional activities
• Present Account Portfolio quarterly and analyse the performance of each account
• Manage corporate meetings, banquet events, residential and non-residential meeting groups or travel trade accounts
• Provide management with timely Sales and Marketing strategic information
• Secure new accounts and achieve monthly sales targets assigned
• Provide suggestions to re-secure loss of existing accounts
• Follow up with clients whose payments are outstanding and overdue

Requirements:

• Diploma in Sales and Marketing
• At least 2 years of relevant experience
• Excellent communication, interpersonal, networking and organisational skills
• Strong negotiation and presentation skills
• Able to work well under pressure in a fast paced environment

· Coordinate daily Front of the House and Back of the House restaurant operations

· Respond efficiently and accurately to customer complaints

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensuring compliance with health, safety, food handling, and hygiene standards

· Gather guests’ feedback and recommend improvements to our menus

· Train new and current employees on proper customer service practices

· Assists to Restaurant Manager in administrative works

· Regularly review product quality and research new vendors

· Liaise with vendors for materials supplies

· Have Japanese language ability to liaise with Japanese counterparts

· Relevant experience working in Japanese restaurant

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Site Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Lead and supervise the construction site team, managing daily operations, and ensuring that the project is progressing according to the planned schedule, quality standards, and budget
• Coordinate with project managers, engineers, and subcontractors to ensure that all necessary materials, equipment, and manpower are available for uninterrupted progress
• Ensure that all site activities comply with health and safety regulations
• Monitor construction activities to ensure they comply with design specifications, contract terms, and relevant regulations
• Manage site-related costs, ensuring the project stays within the approved budget
• Conduct regular safety audits, and risk assessments, and enforce safety protocols to prevent accidents and incidents on-site
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69581 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Responsibilities:

• Maintaining good relationship with the owner, consultant and sub-contractors.
• Site management and resolving technical related issues on-site.
• Coordinates with team, consultants and sub-contractors on construction related matters to ensure the project is delivered on time.
• Coordinate with subcontractors on their productivity rate and incorporate into the scheduling process
• Develop schedule and monitoring forms to ensure that all site activities are tracked closely and monitored.
• Conducting regular meetings with all construction staff on the techniques of improving quality.
• Having experience in Land Transport Authority.
• Profession in all SWC Works.

We are seeking a highly skilled and experienced Quantity Surveyor Manager to join our client’s dynamic team in the marine industry. As a key member of the management team, you will play a crucial role in overseeing all aspects of cost management, contract administration, and financial control for marine projects.

Objectives:

In this role, you will be responsible for leading a team of quantity surveyors, providing strategic direction, and ensuring the effective implementation of best practices in cost management.

The ideal candidate will have a strong background in quantity surveying, with extensive experience in the marine industry. You should possess excellent leadership and communication skills, with the ability to build and maintain strong relationships with clients, contractors, and suppliers. A keen eye for detail, strong analytical skills, and a proactive approach to problem-solving are essential for success in this role.

Key Responsibilities:

• Planning, scheduling and monitoring of QS’s work for respective projects to ensure that works are completed on time for submissions to Client parallel to Project Schedule both in re-measurements and change proposals.
• Provide quotations to Client’s for any new additional works arises out of the original scope of works (if any).
• Checking and approving the change proposal for submission to Clients.
• Prepare forecast of overall projects costs inclusive of revised MTO’s and change proposals of each project. (Will provide to Client periodically.).
• Meeting up with Clients to reconcile and close up on the re-measurements and change proposals submitted.
• Compilation and close-up of final account for each project completed with the respective client.
• Prepare and monitor invoices and payments from Client for each project.
• Provide contractual advice to the PM or Project Team for any commercial issues.
• Any other ad-hoc duties being assigned by Superior.

Requirements:

• Bachelor’s degree in civil engineering, Quantity Surveyor or Construction Management discipline.
• At least 10 years of experience in Marine shipyard for large constructions projects
• Experience in the quantification and valuation of works for claims is essential, together with sound knowledge of commercial processes such as contracts, subcontracting, tendering and procurement.
• Excellent written and good communicative skills, able to interact with people of all levels and teamwork.

If you are a motivated and results-driven professional with a passion for the marine industry, we invite you to apply for this exciting opportunity to make a significant impact on projects in the APAC region and contribute to the growth and success of the hiring company.

EA18C9336

1. Cook food for staff and students according to the HPB & ECDA guidelines

2. Clean kitchen and general areas

2. Supervise the kitchen staff.

3. Shift working hours (6am to 1pm & 5pm to 7pm daily) .

4. Should have at least 6 years working experience

5. Knowledgable of local rules and regulations

6. Food hygeine officer certificate

7. Must be physically fit as there is a need to carry things up and down the staircase.

8. Basement CD shelter working place

9. Must posses own vehicle as working in multiple locations (Jurong west, Tampines, Sengkang and Punggol

10. Degree qualification

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Reports to the Outlet Manager. He/She is also responsible for ensuring that the Restaurant operates smoothly and customers are happy. He/She assumes the duties of the Outlet Manager (other than opening and locking up the Restaurant) when the Manager is not around.

1. Welcome guests into the Restaurant.

2. Coordinate the seating of the guests. Assign guests to tables suitable to the size of each group.

3. Take and schedule reservations.

4. Oversee the flow of customers into and out of the restaurant.

5. Manage busy lobby when no tables available.

6. Establish proper atmosphere and efficiency in the dining room.

7. Ensure proper set-up and cleanliness of front counter, sidewalk, entryway, dessert station and restroom areas.

8. Ensure that the customers’ requests are not delayed.

9. Inform the Outlet Manager of any special requests from guests.

10. Ensure smooth operations of the Restaurant by helping with odd jobs.

11. Provide clear information relating to the restaurant’s operation hours, dress code, food service, etc. to the guests.

12. Recognise regular guests and highlight to the service staff and outlet chef about the particular guest’s preferences.

13. Responsible for supervising the weekly cleaning program. You are responsible for ensuring that all stated areas are cleaned and check boxes ticked off.

[Job ID: 401667]

Responsibilites:

• Build and maintain strong relationships with existing clients, ensuring their banking needs are met.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients' financial goals and objectives to offer tailored banking solutions.
• Identify opportunities to cross-sell and upsell bank products and services to existing and potential clients.
• Achieve sales targets for new business, product offerings, and customer acquisition.
• Provide financial advice and consultation services to clients, helping them make informed decisions about their banking and financial products
• Analyze clients’ financial situations and recommend suitable banking products, such as loans, investments, and savings plans.
• Manage a portfolio of clients, ensuring their financial needs are met and any issues are resolved promptly.
• Monitor and review clients’ portfolios to ensure they are aligned with their financial objectives.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

[Job ID: 828086]

Responsibilities:

• Acquire new corporate clients for property loans and lending services.
• Manage and service existing client accounts.
• Promote the company's financial products and provide guidance on loan options.
• Meet and exceed assigned KPI targets.
• Build and maintain a strong network of business contacts to generate referrals.
• Prepare credit proposals that include financial analysis.

Requirements:

• 0-2 years of experience in sales or a sales support role.
• Highly self-motivated, proactive, and results-driven.
• Strong interpersonal and communication skills.
• Ability to work independently and collaborate effectively within a team.
• Solid understanding of customer needs and market trends.
• Relevant experience in unsecured/secured lending, including property loans, term loans, and mortgage loans.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Project Manager (Event Management)
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Develop detailed project plans, timelines, and budgets that wow our clients
• Drive sales by pitching innovative event concepts to potential clients, showcasing how we can elevate their brand through unforgettable experiences
• Set clear project goals that align with what our clients and the organization want to achieve
• Be the main point of contact for clients, keeping them in the loop and ensuring they are happy with our work
• Rally our cross-functional crew, assign tasks, and keep communication flowing to ensure each event runs smoothly
• Manage the day-to-day execution of events, troubleshooting any hiccups that come along the way
• Handle event budgets, track expenses, and find creatives ways to save costs without compromising quality
• Implement processes to ensure every aspect of our events is top-notch and meets client expectations
• Create and share regular updates with management about event progress, successes, and what's next
• Look for ways to improve our event planning processes and share best practices with the team
• Help grow our junior team members and build a vibrant event management culture
• Stay on the cutting edge by exploring new trends in event management and engagement
• After events, create detailed reports on what went well, areas for improvement, and lessons learned
• Build long-term relationships with clients and pitch ideas for future projects

APPLY NOW!!!

• Minimum Diploma/Degree in any discipline
• Has experience in event and project management, especially with clients
• Has sales experience with a knack for pitching event ideas and securing projects
• Strong project management skills and experience in managing budgets

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70653 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client is an international medical device company. This is an exciting opportunity to join a growing organization that is looking to launch new products in the region. You will manage interventional cardiology products, selling directly to hospitals in your territory to achieve sales and gross profit goals. This is a newly created role due to business expansion in Singapore.

Job Responsibilities:

• Build and maintain relationships with healthcare professionals and stakeholders in the territory.
• Identify and pursue new business opportunities to achieve sales targets.
• Provide technical support during interventional cardiology procedures.
• Conduct product demonstrations and training for healthcare teams.
• Collaborate with internal teams to ensure smooth product delivery and customer satisfaction.
• Monitor market trends and competitor activity to refine sales strategies.
• Prepare regular reports on sales performance and customer feedback.

Requirements:

• Degree in Biological Science, Business Administration, Nursing or related discipline.
• 3-5 years of successful direct sales experience in medical devices, preferably in interventional cardiology or related fields.
• Ability to provide on-site support during medical procedures.
• Highly driven, independent and strong sales track record.

How to Apply:

Interested applicants may apply by sending in your updated resume (in MS Word format). We regret that only shortlisted candidates will be notified.

Consultant: Henry Zheng

Registration Number: R1106964

EA License Number: 17C8502

Responsibilities:

• Designing delicious and attractive menus and continuously making improvements.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges.
• Building positive relationships with food and beverage vendors.
• Adhering to the food and beverage budget.
• Managing daily food and beverage operations.
• Following food and safety regulations.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.
• Creating and enforcing restaurant policies, targets, and KPIs.
• Hiring, training, and managing food and beverage staff.

Requirements:

• Minimum of 5 years experience in the hospitality industry, with an emphasis on food and beverages.
• Culinary or food service management degree may be advantageous.
• In-depth knowledge of the food industry.
• Strong working knowledge of related computer software, including restaurant management software.
• Ability to adhere to budgets and meet financial targets.
• Exceptional organizational, leadership, problem-solving, and communication skills.
• Ability to forecast food and beverage needs.
• Excellent customer service skills.
• Great delegation skills.

A Cleaning Service Manager in Singapore oversees the management and coordination of cleaning services provided to clients in various sectors such as residential, commercial, and industrial environments. Their responsibilities extend to ensuring the delivery of high-quality cleaning services, managing cleaning teams, maintaining compliance with local regulations, and optimizing the operations of cleaning services. Here's a breakdown of key duties and responsibilities of a Cleaning Service Manager in Singapore:

1. Staff Management and Supervision

• Hiring and Training: Recruit, train, and onboard cleaning staff, ensuring they understand cleaning protocols, safety standards, and customer service expectations.
• Team Leadership: Supervise cleaning teams and ensure they are performing their duties efficiently and professionally.
• Scheduling and Shift Management: Develop and manage work schedules, ensuring adequate staffing levels for various shifts and client needs.
• Performance Monitoring: Evaluate employee performance, provide feedback, and take corrective actions when needed.

2. Quality Control and Service Delivery

• Inspections: Conduct regular site inspections to ensure that cleaning standards are being met and maintain cleanliness and hygiene levels.
• Client Satisfaction: Ensure that all cleaning services meet or exceed client expectations and handle customer feedback or complaints effectively.
• Service Customization: Tailor cleaning services to the specific needs of different clients, whether they are residential, corporate, or industrial.

3. Operational Management

• Inventory and Supplies: Oversee the procurement, management, and maintenance of cleaning supplies and equipment.
• Equipment Maintenance: Ensure that cleaning tools and machines are in good working condition and arrange for repairs or replacements as needed.
• Cost Management: Monitor operational costs, including staff wages, cleaning supplies, and equipment, to ensure efficient resource utilization and minimize waste.

4. Compliance and Safety

• Regulatory Compliance: Ensure adherence to local laws and regulations related to health, safety, and environmental standards, including waste management and disposal.
• Health and Safety: Implement and enforce safety protocols to prevent accidents and injuries, such as the proper handling of cleaning chemicals and equipment.
• Training on Safety Standards: Conduct regular training on workplace safety and cleanliness for staff, ensuring compliance with Singapore's Workplace Safety and Health (WSH) regulations.

5. Client and Relationship Management

• Client Communication: Serve as the primary point of contact for clients, responding to queries, resolving issues, and maintaining positive relationships.
• Contract Management: Manage and renew service contracts, ensuring terms are met and renegotiating as necessary.
• Proposals and Negotiations: Prepare quotations for potential clients, negotiate service terms, and close contracts.

6. Administrative and Reporting Duties

• Reporting: Maintain records of services rendered, customer feedback, inventory usage, and staff performance.
• Budget Management: Prepare and monitor the cleaning department’s budget, reporting on financial performance.
• Documentation: Keep accurate documentation on cleaning schedules, customer agreements, and any incidents that may arise.

7. Business Development and Growth

• Expanding Client Base: Actively seek new business opportunities and client referrals to grow the company's customer base.
• Promotions and Marketing: Coordinate marketing activities to promote the company’s cleaning services in Singapore.
• Trend Monitoring: Stay updated on industry trends and innovations in cleaning technologies or green cleaning practices, and implement new solutions to improve services.

Skills and Qualifications:

• Experience: At least 3-5 years in a managerial role within the cleaning industry or a related field.
• Leadership: Strong leadership and interpersonal skills to manage teams and build customer relationships.
• Organization: Excellent organizational and time-management abilities.
• Problem-solving: Ability to address and resolve issues effectively, from client complaints to operational inefficiencies.
• Communication: Clear communication skills for interacting with clients, staff, and suppliers.
• Technical Skills: Knowledge of cleaning equipment, supplies, and cleaning techniques.
• Compliance Awareness: Familiarity with the regulatory framework and safety standards in Singapore.

Industry-Specific Requirements:

• Certifications: Depending on the type of cleaning services offered, a Cleaning Service Manager may be required to hold certifications in cleaning management or safety, such as the Workplace Safety and Health (WSH) Certification or ISO 9001 for quality management.
• Language Skills: Proficiency in English is often required, and knowledge of other languages such as Mandarin may be beneficial when dealing with clients in Singapore’s multicultural environment.

• Job Responsibilities

Tabulate financial reports (lost/shortage/dispute/revenue/reports)
Control inventories and report shortage
Analyze operational problems & establish procedures to alleviate challenge
Develops and implements cost saving and profit enhancement measures.
Performs daily inspection of logistic store, ensuring that inventory are accurately tracked and stored.
Supervises the work of the Minibar controllers and manage all members of the team.

• Job Requirements

Education & CertificationMinimum education with Diploma in hospitality; Degree in any field is an advantage
Possess food hygiene and safety certification
ExperienceMinimum 2-3 year in a guest service / food and beverage management role, preferably in a hospitality organization
Other PrerequisitesAble to work on rotating shifts, weekends & public holidays
Possess a well-groomed, professional appearance

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor