Key Responsibilities:
Operational Management:
1. Bar Operations:
• Oversee day-to-day bar operations, including opening and closing procedures.
• Ensure the bar is fully stocked and operational before service hours.
2. Inventory Control:
• Manage inventory, monitor stock levels, and ensure timely reordering.
• Minimize waste and control costs while maintaining quality.
3. Beverage Menu Development:
• Develop and update beverage menus, including signature cocktails and seasonal offerings.
• Collaborate with suppliers to source new products and stay updated on industry trends.
Staff Management:
1. Team Leadership:
• Hire, train, and supervise bar staff, ensuring they meet performance standards.
• Create staff schedules to ensure adequate coverage during busy periods.
2. Training and Development:
• Conduct training sessions on customer service, drink preparation, and compliance with liquor laws.
3. Performance Management:
• Monitor staff performance, provide constructive feedback, and handle disciplinary actions when necessary.
Customer Experience:
1. Service Excellence:
• Maintain a welcoming atmosphere and ensure customers receive high-quality service.
• Handle guest complaints and resolve issues professionally.
2. Promotions and Events:
• Plan and execute bar promotions, themed nights, or special events to drive revenue.
Financial Management:
1. Sales Monitoring:
• Analyze sales reports and implement strategies to improve profitability.
• Ensure accurate cash handling and daily reconciliations.
2. Cost Control:
• Optimize operational costs without compromising quality or service.
Compliance and Safety:
1. Regulatory Compliance:
• Ensure adherence to health, safety, and liquor regulations.
• Maintain updated licenses and certifications.
2. Cleanliness and Hygiene:
• Enforce high standards of cleanliness and sanitation within the bar.