Looking for a stepping-stone to explore and excel in the events and marketing industry?

We are an outsourced events and marketing company that pride ourselves by working with the pace setters and leaders of various industries. As we are representing all the reputable clients, we have a proven coaching system to ensure all our people are well equipped with the right skills set to carry out campaigns for different projects.

Your rewards and benefits:

• Global and regional travel opportunities
• Performance based – Not based on seniority
• Fair and transparent advancement structure
• Progressive skill set and personal development program

We want you if you are:

• Humble and willing to learn
• Professional but not boring
• Love working in a team based environment
• Passionate in meeting new people

Do send in your application and resume to start your journey with us!

Job Summary

Are you ready to drive transformative partnerships and make a significant impact in APAC? Join DP World as the Director of Partnerships & Events (DPE), where you’ll lead our APAC strategy, fostering high-impact relationships across B2B, sports, and government sectors. This role offers a unique opportunity to shape DP World's brand through sports marketing, event management, content creation, and strategic messaging, amplifying our presence across digital, social, and experiential channels. We seek a dynamic communications leader with a passion for connection, a knack for enhancing brand visibility, and exceptional stakeholder management abilities. This role is based in Singapore and reports directly to the Vice President of Communications, APAC.

Key Responsibilities

• Lead strategic management of DP World’s rights and benefits within current partnerships, ensuring we extract maximum value and visibility in each engagement.
• Understand DP World’s objectives and identify high-impact opportunities with event organizers and rights holders throughout the APAC region.
• Work closely with globally recognized communications, sports, and experiential agencies to deliver seamless, integrated engagement across all events and partnerships.
• Coordinate logistics and communications for executive spokespersons, ensuring all speaking engagements reflect DP World’s brand and values.
• Prepare concise briefing papers and organize subject-matter meetings to equip senior leaders with insights and data for successful engagement.
• Lead the creation of impactful messaging, coordinating photographers, videographers, and other creatives to bring our brand to life at every opportunity.
• Develop insightful wrap-up reports, ensuring key teams have the necessary information for media, internal communications, and digital channels.
• Align all outputs with DP World’s global brand strategy, covering partnerships in sport, B2B, experiential, and merchandising.
• Manage a robust merchandise program to build and maintain a strong brand presence across the region.
• Foster close, effective communication with global C-suite executives, regional communications teams, and external partners including rights holders, conference organizers, and agencies.

Qualifications, Experience, and Skills

• Bachelor’s Degree with 15+ years of experience in managing rights and benefits, developing impactful communication and activation plans.
• A process-driven mindset and a proven track record in project management, with a proactive and positive approach.
• A self-starter who excels under pressure, adept at prioritizing multiple projects, taking initiative, and achieving results in a fast-paced environment.
• Exceptional interpersonal skills, comfortable working with diverse cultures and across all levels, including senior leadership.
• Strong budget management abilities and experience working with multiple agencies.
• An outstanding communicator (both written and spoken English), with an integrated view on storytelling and a keen understanding of leveraging content across paid, owned, and earned channels.
• Fast, efficient, and detail-oriented, with a commitment to quality and the ability to meet tight deadlines.
• A hands-on approach, willing to tackle tasks of any size to ensure success.
• Flexibility in working hours and travel to accommodate the role’s demands.
• Industry knowledge is a plus, but not essential.

Note: The job title is being used for talent attraction and job advertisement purposes.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Introduction

ETH Zurich is one of the leading universities in the world with a strong focus on Science and Engineering. In 2010, it established the Singapore-ETH Centre (SEC) in collaboration with the National Research Foundation (NRF) of Singapore to conduct interdisciplinary research on pressing problems.

The Singapore-ETH Centre is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies, and multiple research projects. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and livable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Job Description

As an Executive, Events & Communications, you will be joining the SEC Corporate Communications team. We are looking for a committed team player responsible for implementing the communications strategy of the SEC as developed by the Corporate Communications Manager. You will be interacting with multiple stakeholders across the organisation and will be expected to form a solid understanding of the different research programmes and projects to be able to fully support their needs, as directed by your supervisor.

Your responsibilities will include the following tasks:

Events Management

• Organise and facilitate Singapore-ETH Centre events and support other events where the centre is a partner (e.g., CREATE Symposium, ETH Global events)
• Provide publicity support for events organised by the Singapore-ETH Centre’s research programmes via social media posts & photography
• Support colleagues in creating professional and successful ground-up events (e.g. project launch, project showcase, book launch etc.) through consultation on event management etc.
• Manage speaking engagement requests by screening the requests, scoping the topics, identifying potential speakers, and briefing the speakers in collaboration with the Corporate Communications Manager

Social Media Content Management (Development & Campaign Support)

• Implement social media content strategy that will increase engagement with existing audience and gain new audience
• Conduct research analysis on industry trends and target audience needs to inform content development.
• Create and schedule visual and multimedia content for social media platforms including LinkedIn, Facebook, X (Twitter), Instagram & TikTok
• Responsible for ensuring timely updates on all owned social media channels
• Monitor and analyse the performance of content and make recommendations for improvement.
• Stay up to date with content marketing trends and best practices and provide recommendations for improvements to content strategies.
• Able to prioritize work to quickly create content for high-priority delegation visits on short notice
• Develop campaign strategies for research programmes in close collaboration with the SEC Corp Comms Manager and Science Communications Coordinator
• Prepare monthly social media metrics reporting to be delivered to SEC Corp Comms Manager
• Develop strong relationships across research programmes to ensure efficient execution of deliverables

Videography

• Supplement social media and internal communication efforts with bite-sized video packages
• Develop and maintain a repository of b-roll across all research programmes and projects for media use
• Proactively propose visual content creation to showcase research programmes & projects
• Work with research programmes on content creation needs & advise accordingly

Design Work

• Create visually appealing fact sheets, PowerPoint design, brochures (print & digital), posters (print & digital)
• Responsible for updating the company’s digital screens with relevant information for employees and visitors to view
• Design electronic direct mailer (EDM) templates for research programmes & projects
• Ad hoc duties as assigned by SEC Corp Comms Manager

Web Content

• Responsible for keeping the company’s website up to date with relevant information in coordination with research programmes & projects
• Write, edit and proofread event posts for website
• Proactively propose relevant refresh to content and appearance of website
• Generate monthly reports on reader & viewership metrics with detailed analysis and actionable insights to inform strategic decisions

Qualifications

• Minimum Diploma in: Graphic Design, Multimedia Arts, Visual Communications, Marketing, or a related field with a minimum 2 years of relevant work experience
• Proven experience in graphic design, videography, social media, and multimedia content creation
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, Davinci Resolve, After Effects) or similar software
• Strong understanding of social media platforms and their content requirements
• Excellent creativity, storytelling, and visual communication skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Candidates with portfolios will be preferred
• Experience working in Agile or other iterative project management methodologies
• Knowledge of procurement processes and contract management
• Familiarity with compliance and security requirements in digital projects
• Previous experience in vendor selection and evaluation processes a bonus

We look forward to receiving your online application including a comprehensive CV, cover letter and contact information of at least two references.

Applications via email or postal services will not be considered.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

Further information about The Singapore-ETH Centre can be found on our website: https://sec.ethz.ch/

The Singapore-ETH-Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

To responsible, lead and manage full aspects of operation including but not limited to, operations training, manpower management, maximization of sales and minimising losses, customer care relationship management.

To responsible and administer compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures.

Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient.

Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintaining of stock.

Provide all general records, data, statistics and any reports as required by the Management.

Plan and manage the work schedules of team members.

Coach, motivate and provide support to team members to create positive, productive and prosperous working environment.

We are seeking a dynamic and results-driven Account Executive to join our event management team. The ideal candidate will have a passion for events and a proven ability to build relationships, close deals, and achieve sales targets. You will be responsible for identifying and pursuing new business opportunities, managing client relationships, and ensuring the successful delivery of events to meet and exceed client expectations.

Key Responsibilities

Sales and Business Development

Identify and generate leads through networking, cold calling, and attending industry events.
Develop and maintain a pipeline of prospective clients to achieve sales targets.
Pitch event management services to prospective clients, tailoring proposals to meet their specific needs.

Client Relationship Management

Build and nurture strong relationships with existing and potential clients.
Act as the primary point of contact for clients throughout the sales process and event lifecycle.
Address client inquiries, concerns, and feedback promptly to ensure satisfaction and repeat business.

Event Coordination Support

Work closely with the event planning team to ensure seamless delivery of events.
Communicate client requirements clearly to the project team to ensure alignment with client expectations as well as proper handover

Reporting and Documentation

Prepare and present regular sales reports to the Sales Manager.
Maintain accurate records of sales activities, client interactions, and contract agreements.

Qualifications and Skills

• At least 2 years of experience in the relevant field
• Proven experience in sales, preferably in the event management, hospitality, or related industry.
• Process strong product knowledge in the events industry
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to work independently and meet deadlines.
• Proficient in CRM software and Microsoft Office Suite.
• A bachelor’s degree in business, marketing, or a related field is preferred.

Key Attributes

• Highly motivated and target-driven.
• Strong organizational and multitasking abilities.
• Creative thinker with a client-focused mindset.
• A team player with a collaborative approach.

Why Join Us?

• Opportunity to work on exciting and diverse events.
• Supportive and innovative team environment.
• Competitive salary with attractive performance-based incentives.

Job Responsibilities:

• Plan and execute pre-event and post-event operations meetings
• Liaise with venue management to ensure events are properly staffed
• Produce detailed proposals for events (timelines, venues, suppliers, legal obligations, staffing, and budgets)
• Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel) Itinerary planning, reservations, and booking etc
• Provide on-site support for events
• Monitor event activities to ensure the client and event attendees are satisfied
• Generate and collate invoices for payment to vendors
• Certain administrative work will be expected

Job Requirements:

• Proficient in MS Office Application
• Experience in events management will be an added advantage
• Ability to work as part of a team.
• Excellent problem-solving abilities.
• Must be creative and able to prioritize tasks in the face of many challenges.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Job Brief

We are looking for a competent Event Director to oversee and organize memorable events that will make an impact to targeted audience.

Job Description

• Responsible to produce and accomplish events from conceptualisation to onsite execution.
• Preparing budgets and ensuring adherence.
• Strike potential collaboration with suitable partners that enables the projects to grow organically and inorganically
• Develop ways to increase revenue through new sales activity production of sales emails, sales brochure, competitive event strategy, overall new business generation.
• Understands marketing and promotion techniques.
• Engage with potential collaborations and partnerships to drive awareness and sales conversions.
• Ensure event is completed smoothly and take initiatives to resolve any problems that might occur.
• Conduct pre and post event evaluations and report on outcome.
• Able to lead and manage the team

Job Requirements

• Excellent communication skills.
• Great interpersonal abilities.
• Must possess good leadership qualities at all times.
• Must have good organizational, analytical, and coordinating abilities.
• Ability to work as part of a team.
• Excellent problem-solving abilities.
• Must be creative and able to prioritize tasks in the face of many challenges.
• A minimum of 5 years working experience in event management.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Roles & Responsibilities

This position has the overall responsibility for the successful conclusion of construction projects. They oversee project managers, who coordinate teams to ensure that work is completed on time and within budget, to a high standard.

The candidate will accomplish these tasks through a team of project managers, who will work with their Project teams, Technical Consultants, Sub-Contractors and to meet clients’ needs. The Project Director provides leadership to strategically manage risk, monitor finances and ensure each phase of work is started or completed on time.

Job Responsibilities: -

· Driving the overall operational and business performance of the Company;

• Collaborating with executive leadership to develop and execute strategic plans for business growth;
• Developing and implementing systems and controls for monitoring operational KPIs;
• Ensuring efficiency of all projects and compliance with statutory and mandatory requirements;
• Monitoring build progress, overseeing finance and ensuring project quality
• Making strategic decisions and providing leadership and direction to project managers to implement those decisions
• Meeting with clients, stakeholders and project managers to report on project progress
• Liaising with clients and building strong working relationships
• Devising cost-effective plans to enable effective project completion
• Managing risks to avoid delays or reputational damage
• Ensuring permits and legal papers are secured ahead of the project
• Managing project managers and enabling them to supervise and manage their own teams
• Working in an office and on a construction site.
• Perform monthly budget cost review and cost monitoring across projects to ensure that cost is well managed and within budget.
• Performs tender adjudication on tender awards put up by Project teams as part of due diligence to ensure prices are competitive and all transactions are done above board with proper justification - to safeguard the company against any possible loss of profits, reputation, etc.
• Conduct analysis and review of tender costings by project tender teams to ensure that all potential risk, specified requirement were adequately addressed and provided for.
• Excellent in facilitating multi-stakeholder (internal and external) engagement.
• Strong communications, consulting, negotiation, and conceptualization skills.
• Excellent organization and time management abilities, with a capacity to handle multiple projects simultaneously.
• Ability to multi-task, quick to adapt and able to work in a fast-paced environment.
• Possess a strong technical background with expertise in the specific industry or field relevant to the projects.
• Proactive self-starter, analytical, self-motivated, high energy and driven yet able to work well within a team and motivate the team.
• Excellent writing, presentation and people engagement skills.

Cost and Procurement

· Accountable for implementing the project procurement strategy

· Be thoroughly familiar with the requirements of the Head Contract and specific packages thereby identifying changes, conflicts, etc prior to them occurring

· Set up in conjunction with the Commercial Manger the budgets and the cost reporting procedures for the project

· Participate in tender interviews for major packages and make sure there is tight coordination between disciplines

Qualifications & Experience

· At least 10 years of working experiences.

· Proven experience in a managerial role, preferably in a similar industry.

· Strong leadership and decision-making skills.

· Excellent analytical, problem-solving, organizational.

· Demonstrated ability to drive business growth and development.

· Excellent communication skills

Job Requirements: -

· Excellent organizational and leadership skills.

• Outstanding analytical and problem-solving skills.
• Flexible and adaptable to navigate in changing environments.

Preferred Skills & Characteristics

· Excellent communication and influencing skills including negotiating and contracting.

· Experience in developing and managing project staff.

· Good level networking and liaison skills and the provide ability to meet deadlines and targets.

· Good team work skills actively

· Involves colleagues across the business, builds the benefits of collaborative working.

· Self-developer – acts as a role model, invests time in their own development and encourages others

Pixo Events is a leading events and exhibitions company in Singapore, committed to creating memorable experiences and innovative designs. We specialize in crafting bespoke environments that captivate audiences and elevate brand presence.

Job Description:

We are seeking a talented and creative 3D Designer with experience in events and exhibitions to join our dynamic team. The ideal candidate will be responsible for conceptualizing and developing innovative 3D designs that align with client objectives and enhance their brand identity.

Key Responsibilities:

• Collaborate with project managers, clients, and other designers to understand project goals and requirements.
• Create compelling 3D designs, layouts, and renders for exhibitions, events, and displays.
• Develop detailed 3D models, space plans, and visual presentations using industry-standard software.
• Ensure designs are practical, feasible, and meet both aesthetic and functional requirements.
• Work closely with fabrication teams to ensure design integrity during production.
• Stay updated with design trends, materials, and technologies in the events and exhibition industry.

Requirements:

• Diploma or degree in 3D Design, Interior Design, Architecture, or a related field.
• At least 3 years of experience in events and exhibitions design.
• Proficiency in 3D modeling and rendering software (e.g., 3ds Max, SketchUp, AutoCAD, V-Ray, or similar).
• Strong understanding of spatial planning, materials, and construction methods.
• Excellent visualization skills with a keen eye for aesthetics and detail.
• Ability to manage multiple projects and meet tight deadlines.
• Strong communication and teamwork skills.

What We Offer:

• Competitive salary and benefits.
• Opportunities for professional growth and creative expression.
• Collaborative and vibrant work environment.
• A chance to work on exciting projects with leading brands.

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Our client is an MNC Design Consultancy with offices across Singapore, India, Australia, US, and Europe. Currently, they are looking for a Interior Designer to support the growth of our client’s interior design capabilities.

Responsibilities

• Overseeing design projects from concept to completion
• Maintaining high standards of design and client satisfaction
• Present design proposals and make adjustments based on client feedback
• Conduct site visits and inspections
• Create detailed drawings, renderings, and specifications for projects
• Reviews drawings with the Designer and Documentation Team Supervisor for quality, buildability and coordination
• Oversees all aspects of the day-to-day management of projects

Requirements

• Bachelor Degree in Interior design / Architecture design / Civil / Construction Engineering or a related field
• Minimum 8 years of project management in commercial offices
• Well versed in dealing with building management & BCA
• Strong knowledge of building processes, codes, and licensing requirements
• Proficiency in design software such as AutoCAD, SketchUp, Revit, or similar tools
• Corporate workplace projects / public spaces / commercial office projects experience
• Site supervisor for relevant projects can be consider for the position
• Working arrangement :comfortable WFH permanently but need to go to site for work purposes when there is a need to

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Wealth Relationship Manager

Working Days & Hours: Flexible
Working Location: Flexible
Salary Range: $3000-$4000 Monthly Allowance + Commission

• Proven Track Record: Join a team with a consistent track record of guiding entry level consultants towards quantum growth in production and earnings within the first year of joining.
• Compensation Package: We offer a fair compensation package to ease your transition into the FA team, ensuring you are well-rewarded for your efforts.
• Recognition: Experience success and walk amongst giants with a cohort comprising 40% Million Dollar Round Table (MDRT) qualifiers, numerous Court of Table (COT) qualifiers and 2 Top of Table (TOT) qualifiers.
• Proprietary Platforms: Differentiate yourself from industry peers by leveraging our exclusive platforms, offering you unparalleled opportunities to expand your clientele and network.

Unique Selling Points (USPs) of Company:

• Transformation and Empowerment: We have the ability and a proven track record of propelling newcomers to remarkable heights within the first year.
• Guidance for Excellence: Benefit from the company ecosystem and guidance, propelling you to excel.
• Mentorship Opportunities: Gain insights from experienced consultants through our mentorship programs, fostering your personal and professional growth.
• Fair Compensation: Enjoy a fair compensation package to support your transition and reward your hard work.
• Client Acquisition Platform: Never worry about shortage of leads; we provide a robust client acquisition platform for you to build your clientele.
• Comprehensive Training: Benefit from extensive training programs that will equip you with the knowledge and skills necessary to excel in wealth management, financial advisory, business owner planning, estate planning, property advisory, re-financing and more.
• Allowance Schemes: Take advantage of our monthly allowance schemes to provide stability of income while you grow your career.
• Business Essentials: Receive state of the art IT tools and our proprietary applications that will help you navigate the required administration and paperwork with ease.

Job Requirement:

• Diploma in any field
• Training provided

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The scope of the Strategic Investments and Business Development function at Olam Agri covers M&A, greenfield investments, divestments, joint ventures, and strategic initiatives. As a key member of the SIBD team, the Manager will play a critical role in supporting the growth strategy of Olam Agri. S/he will be involved across the full deal lifecycle, from deal origination and analysis to execution and post-deal integration. This includes managing multiple projects simultaneously, collaborating with multiple internal and external stakeholders, and driving each project stage to a successful completion. Role is based in Olam Agri HQ in Singapore and covers global portfolio of organic and inorganic projects including support for potential IPO. This role would report to the Head of M&A and Strategic Investments and works closely with senior leadership.

M&A and organic investments:

· Support the execution of investment/divestment projects: business case development, valuation and financial modelling, due-diligence, structuring, documentation review and project management

· Coordinate cross-functional mullti workstream due diligence teams to evaluate financial, tax, legal, and other aspects of potential acquisitions. Identify risks and opportunities, and propose strategies to mitigate risks

· Review comprehensive organic investment proposals, prepare presentations and recommendations for approval, navigate the internal approval process.

· Monitor performance of organic & inorganic investments and prepare management reports to facilitate reviews at Investment Committee and Board level

Strategic Projects

· Support cross-functional strategic projects: market analyses, peer reviews, assessment of business opportunity potential, business strategic reviews, etc.

· Provide insight into the group’s/BU strategy by performing ad-hoc analyses

· Help business units in evaluating long term strategic options and value creation initiatives

Market Intelligence

· Maintain a continual awareness of the industry, emerging trends and opportunities including but not limited to competition, changes in customer preference and advancement in technology

· Gather and leverage market and competitive intelligence to produce meaningful analysis and actionable insights, which to communicate to management in a cohesive manner

· Interact and assess market data providers, internal and external

· Any ad hoc duties related to the function as assigned

Education & experience:

· Degree in Business management and/or Finance or MBA/ CFA

· Minimum 7 years of relevant experience in investment analysis and projects management, in-house or with a top tier advisory firm

· Experience in agricultural commodities or B2B food industry is a plus

Skills:

· Excellent quantitative and financial modelling skills

· Solid knowledge of valuation & accounting concepts

· Market research and data analysis expertise

· Critical analytical abilities to draw sound conclusions from large sets of information and multiple data sources

· International background and ability to work in cross cultural and cross-functional teams

· Ability to multi task; project management skills

· High degree of proficiency in MS Excel, Power point and MS Word,

· Familiarity with tools like Capital IQ, Thompson Reuters

· Exceptional communication and presentation skill

Qualitative Traits:

· Strong ownership and commitment levels;

· Able to work independently as well as in highly collaborative environment

· Attention to detail & result orientation.

· Passionate and keen interest to learn

· Excellent written and oral communication

· Cultural sensitivity and adaptability; International background and experience, preferably in emerging markets

· Comfort with ambiguity

· Good interpersonal skills and a strong team player

The role is global and requires work with multiple time zones.

Job highlights

Snacks, Yoga and fitness, Six insurances and one fund, Five insurances and one fund, Stock options, Positive team atmosphere, Career growth opportunity, Paid leave, Flat organization, 100+ mil users, Industry experts, Meal allowance, Meals provided, Competitive compensation, Flexible hours, Housing subsidy

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The Business Risk Integrated Control (BRIC) team is missioned to:

- Protect ByteDance users, including and beyond content consumers, creators, advertisers;

- Secure platform health and community experience authenticity;

- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.

Responsibilities

1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok , live broadcast, e-commerce and advertising business;

2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans;

3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses;

4. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale;

5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends,deploy risk control mechanisms in advance to prevent the occurrence of risks.

Qualifications

1. Excellent interpersonal and communication skills to influence and reach agreements with others;

2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.

3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;

4. Relevant working experience in Internet products, preferably in strategy, risk control or related fields;

5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal-oriented;

6. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah
Salary: $3500 - $4200

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

• Well Established Company
• Basic $6000 - $6500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures
• Review consolidated financial statements, management reports and budget variance analysis of the Group
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting
• Manage relationship with external auditors for financial audits
• Complete and submit all GST returns and ensure compliance
• Review CIT returns to be submitted by Tax Agent
• Lead the preparation of annual budgets, analysis and presentation to Management
• Oversee the costing function for the manufacturing activities in Singapore
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities
• Perform any other tasks as the need arises

Job Requirements:

• Possess minimum Bachelor’s degree in Accounting, Finance or related field with 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience
• Prior working experience with Microsoft Business Central is beneficial
• Current CA/CMA/CPA membership or equivalent would be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

As a FECOS Capacity readiness Manager/Senior Manager at Micron Technology, Inc., you will be responsible for overseeing the management of the FECOS Capacity Readiness Management teams. These teams are primarily responsible to help to improve Production Operations execution within the 0-12 months window, focusing on having capacity ready at wafer starts to deliver the Output commitments.

You will be responsible for collaborating with Front End Manufacturing 0-12 months Planning stakeholders to deliver tactical solutions and BKM sharing across the network. This will be achieved by developing metrics that clarify deliverables, and by providing front-end manufacturing experience and expertise and influencing key business partners. You will build effective global teams by distributing work and learning opportunities functionally and regionally, and by empowering team members with the authority to make decisions at the appropriate level and geographically. You will deliver competitive results by spearheading innovative solutions, removing barriers and assisting in troubleshooting and escalating issues.

Responsibilities and Tasks

Performance Management

• Champion Micron Behaviors and FE Central team competencies.
• Ensure clear direction, performance goals, job profiles and job expectations are established for all Team Members.
• Provide a work environment that empowers employees to creatively improve their work environment, instills a sense of ownership in Micron, and supports a team effort.
• Complete written evaluations and a mid-year check-point for each direct report once per year. This includes performance appraisals and work plans that outline Team Members’ strengths and weaknesses, identify areas for improvement, and include a plan for with specific guidance for improving skills. Be specific on the overall performance of the direct report in each category. Clearly outline goals for each Team Member that will impact department goals. Update SuccessFactors with employee information.
• Partner with Team Members on establishing aggressive but achievable goals. Maintain a balance between task-related goals versus results-driven goals.
• Execute short-term goals within Production Operations to meet company Strategic Objectives
• Recruit top-caliber members for the team.
• Drive accountability through clear communication, informal feedback, effective project management, and appropriate usage of metrics.
• Ensure that promotion and recognition programs are aligned to recognize and incentivize high-performing Team Members.
• Ensure that low-performing Team Members are systematically identified and managed.

Strategic Leadership

• Provide “Vision” and “Mission” for Production Operations for capacity readiness to overcome line variability. Ensure that this vision aligns with needs of the business both internal and external to operations.
• Work with key stakeholders on Production Operations process, systems, methodologies, capabilities and roadmaps. Production Operations to include BKM sharing, Front end operations tactical management support, front end Quarter lock, Cycle time management and etc. Ensure that such support meet Fabs expectations to enable achievement of Tactical objectives and Micron’s business plan.
• Ensure alignment of WW Production Operations to close gaps to benchmark in cycle time. Work in close partnership with MFG sites and SMAI, PROCT to install correct countermeasures and insure their continuity into the future.
• Develop and track metrics regarding Fab Production Operations performance. Ensure plans are in place to drive key factory metrics to industry-leading performance.
• Create an environment with your group that encourages innovation and technical leadership.
• Work with business partners to ensure best talent is mobilized to business-critical deliverables.
• 
  

Tactical Leadership

• Conduct ongoing metrics reviews of critical group deliverables to business. Ensure that work reviews are conducted on all programs, projects and critical activities to ensure achievement of committed performance. Establish structure for subordinate manager to conduct such reviews within their teams. Ensure that such reviews are aligned and effective.
• Provide direct leadership on most critical group deliverables and escalated performance items to ensure barriers are removed and correct resources are applied. Ensure that timely and transparent communication with business partners if performance issues will risk business objectives.
• Develop group leadership to ensure all Team Members receive quality leadership, performance management and assistance from their management team to achieve or exceed expectations.
• Provide monthly one-on-one sessions to review progress to the and adjust training and performance goals.
• Facilitate the Global Capacity Readiness regular meeting with key business partners. Ensure that resources are assigned to drive actions defined from meetings.
• Execute, maintain, and continuously improve operations project management and business process in alignment in accordance with QMS standards.
• Effectively manage team’s internal and worldwide meeting structure. Ensure meetings are efficient, effective and targeted to achieve required outcomes. Effectively reduce your team’s number of FTE spent in meetings.
• Coordinate escalation issues between manufacturing sites as required to drive operations objectives.

Communication

• Provide regular and structured communications to your team, including progress toward strategic objectives, operations goals, priority projects, and company status. Ensure that Team Members are well-engaged and motivated to achieve group and company objectives. Ensure that subordinate managers communicate consistently and in alignment with your regular communications.
• Ensure that structured communications with Team Members provide proper motivation and optimism toward achieving Production Operations execution.
• Provide a work environment that empowers employees to creatively improve their work environment, instills a sense of ownership in Production Operations, and supports a team effort.
• Ensure that leaders, at all levels, engage in productive two-way communications with Team Members.
• Provide regular Production Operations updates to key business partners. Updates should show progress against timelines and metrics to add to vision and direction.
• Develop external relationships to achieve new ideas and procedures to keep pace with industry standards and methods.
• Manage communication on critical projects and activities through Change-ABLE methodology. Be prepared to share status of any underperforming project or activity, along with actions required to resolve performance problems.
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; invite feedback to ensure that others understand.

Training and Career Development

• Ensure that the group’s training roadmap is maintained. Focus on developing leading-edge skills and preventing isolated skill sets that risk business continuity.
• Ensure that all leaders have required leadership training and fully understand manager expectations for the position.
• Ensure that leaders set specific training plans, performance goals and development activities for their Team Members.
• Hold quarterly career development discussions with direct report and ensure leaders do the same for Team Members.
• Ensure that leaders are involved in and supporting the use of training plans.
• Leverage Micron’s training tools and programs for standardization and efficiency.
• Ensure that training is provided to partners, internal and external, for business processes.
• Establish and maintain GJS skill sets for each position in your group.
• Develop potential successors within your group and coach/mentor to develop skills.

Safety

• Provide leadership for process safety management systems development and sustainment. Target to achieve zero major event occurrences across the Micron manufacturing network.
• Maintain knowledge of equipment and materials safety concerns.
• Ensure that all sites understand any safety concern for equipment installation and have access to equipment and materials safety information.
• Encourage and create a culture of safety.
• Engage proactively in safety-related issues, and utilize corporate and site safety resources to escalate issues as appropriate.
• 
  

Education

Required

Bachelors Degree or equivalent experience

• Engineering
• Production and Operations Management (POM)
• Related field of study

Experience

Required

5 years' experience in any of the following:

• Engineering
• Production/Manufacturing
• 
  

Qualifications

• Master's in industrial engineering or project management preferred
• Has depth of understanding and ability to manage of worldwide business process. Able to adopt a business process approach in worldwide networks.
• Has depth of understanding on project management to manage worldwide projects.
• Has high business savvy to work with business partners to create win-win relationship.
• Depth of understanding business units (BU’s) direction and technical background to understand product quality.
• Ability to escalate critical issues and communicate with upper management.
• Has depth of understanding process operations matters and can give correct total priorities of yield and product qualities to direct reports.
• Has the agility to manage and execute prioritized action items from both tactical and strategic point of views.
• Can maintain good communication with business partners to create win-win relationship.

Workplace

Travel Required?

• Yes

Travel Details

Travel Frequency
Not Specified

Travel Duration
Not Specified

Travel Type
International

Environment

• Office

Shift

• 8+ hour shift, 5 days a week,

Job Hazards
Not Specified

Personal Protective Equipment
Not Specified

Equipment Use
Not Specified

Physical Requirements
Not Specified

This role plays a critical part in supporting financial operations and compliance with corporate and regulatory standards, reporting to Finance Director. He/she will oversee key accounting functions, including inventory valuation, budget preparation and financial analysis, while ensuring effective internal controls.

Responsibilities:

• Full set of accounts & reporting, ensure accurate and timely financial reporting in compliance with corporate standards.
• Oversee Inventory processes, including OBS and valuation.
• Monitor and analyze KPI, including negative & low GP Margins.
• Prepare Audit schedules and coordinate the preparation and submission of tax schedules to ensure compliance with regulatory requirements.
• Perform monthly bank reconciliations and resolve any discrepancies promptly.
• Prepare and maintain detailed balance sheet schedules to support audits and financial reviews.

Pre-requisites:

• Bachelor’s degree in accounting/finance, or related field.
• Professional certification (eg. CPA, ACCA) is preferred.
• Min 3-5 years of relevant experience, preferably in a similar role.
• Strong knowledge of financial reporting standards and tax regulations.
• Proficiency in accounting software and Microsoft Excel.

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Product area

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Job description

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Additional job description

As a member of the Public Affairs team for the APAC region, you will be focused primarily on the Japan market. You will work with the broader Government Affairs and Public Policy team, and key cross-functional stakeholders in Marketing, Public Relations (PR) and Google Organization at the market level to shape Google’s efforts to demonstrate our positive economic and cultural impact on the country.

You will be a member of APAC GAPP team that develops our regional strategy to build and maintain reputation with policymakers and influencers, find common ground with stakeholders through events and convenings, and demonstrate Google’s value to policymakers in new and creative ways. You will design and organize critical plans and initiatives at the market level. You will need excellent investigative and organizational skills, the ability to communicate efficiently in person and in writing, an aptitude for learning, an ability to develop and implement creative ideas and the discipline to manage multiple projects with tight deadlines.

Qualifications

Job responsibilities

• Develop tactical policy direction for a full range of policy and geopolitical issues that impact Google as well as critical infrastructure, innovation, emerging technology and the web more widely.
• Represent the team on country level geopolitical risk for issues impacting Google operations in key APAC markets.
• Collaborate with internal stakeholders in the Japan, APAC and US headquarters.
• Engage government agencies, regional institutions, associations, think tanks, experts and others to support policies that will help create/maintain a user-focused online environment and an open internet.
• Provide support and advice to the GAPP Country Lead for Japan as well as the APAC Public Affairs Lead, including the execution of logistical arrangements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working on technology policy issues within government, think tanks, public interest groups, law, or relevant industry associations.
• Experience managing cross-functional projects.

Preferred qualifications

• Experience in politics, public advocacy or private sector government affairs, with an understanding of government tech policy and governance, cybersecurity, critical infrastructure and navigating the APAC geopolitical environment.
• Knowledge of the technology sector or issues impacting emerging technology (e.g., Artificial Intelligence, cybersecurity, competition, data, privacy, etc.).
• Ability to help, develop and deliver high level visits and events and programs in support of the policy agenda.
• Ability to write and translate complex issues into a language suitable for technical and non-technical audiences. Excellent decision-making, communication and presentation skills.

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 3 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.