Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• Minimum of 2 years of experience as a Finance executive with full set accounting experience
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• CPA certification strongly preferred
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

Job Highlights:

· Opportunities for professional growth and development

· Collaborative team environment

Responsibilites:

· Manage full sets of accounts, including the preparation of monthly management reports

· Prepare accurate cash flow forecasts to support financial planning

· Compile year-end financial statements in compliance with regulatory standards

· Reconcile intercompany balances and oversee intercompany billings

· Coordinate and facilitate audit processes, collaborating with internal and external auditors as needed

· Perform ad-hoc tasks and assignments as required

Requirements:

· Diploma/Degree in Accountancy

· Minimum of 3 to 5 years of relevant work experience

· Proven ability to work independently and efficiently under tight deadlines

· Proficient in MS Excel and Word

· Exceptional attention to detail and accuracy

· Available for an immediate start

If you're a proactive and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity to join our team!

Basic $2,800 - $3,500

* Working Days: Monday to Friday

* Working Hours: 9am to 6pm

* Performance Bonus

* Career advancement Opportunities

Responsibilities

Accounts cum admin duties ( Prefer experience in Construction & Interior renovation related field )

Admin duties

General admin duties ,Filing , Co ordination site and office ,Gneral Admin duties .Sales quote , following up on project.

Accounts Duties

* Perform bookkeeping transactions for Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL); handle partial or full sets of accounts.

* Assist in preparing management accounts and director statements for year-end filing.

* Prepare and file quarterly GST returns.

* Assist in tax computations and file Estimated Chargeable Income (ECI) and Form C/CS for company income tax.

•Preparation of GST submission

* Assist with other statutory filings, e.g., ACRA.

* Perform invoicing within the accounting system.

* Set up payments via internet banking.

* Prepare payroll reports.

* Physically file and e-file documents.

* Perform any other duties as required.

Requirements

* Minimum qualification: LCCI/Diploma in Accounting or equivalent.

* Proficiency in accounting principles such as bookkeeping, accounts payable, and accounts receivable.

* At least 3-5 years of relevant working experience.

* Required Skills: Proficiency in Microsoft Office applications (Word & Excel).

* Strong sense of responsibility, maturity, self-initiative, proactivity, attention to detail, good interpersonal skills, meticulousness, and ability to work independently.

* Bilingual proficiency in both English and Mandarin

Kindly contact : [email protected] / whatsapp : 93822482

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

A Day in the Life

The Marketing Executive supports the development and execution of the offline, online and social marketing plans. In addition, he/she assists in evaluating the effectiveness of marketing communication plans and any adjustments that are needed to these plans. He/She works in a fluid and collaborative environment. He/She supports the basic intent of increasing brand awareness, generating leads, converting sales as well as fostering customer loyalty. He/She is creative, resourceful, able to work under pressure within tight deadlines and possesses good interpersonal and communication skills.

~ Administer acquisition and payment process.
~ Conduct key word research, web-traffic monitoring, bit-bite and web statistics reporting.
~ Develop communication materials.
~ Evaluate emerging technological changes for adaption of marketing activities.
~ Generate design concepts and ideas for marketing campaigns and communications materials.
~ Identify digital platforms to strengthen inbound marketing effort for organisation and/or brand.
~ Implement crisis management action and communication plan.
~ Implement crisis management action plan.
~ Implement print, broadcast, outdoor, roadshows, in-store sales promotions and/or events.
~ Implement public relations activities.
~ Maintain public relations communications with external stakeholders.
~ Monitor expense and adhere to budget allocation.
~ Monitor new market trends, business opportunities and market segments in global and local landscape.
~ Monitor offline marketing activities effectiveness.
~ Plan content for print, broadcast and outdoor media roadshows, in-store sales promotions and/or events.
~ Plan content for social media platforms.
~ Produce content for web, blogs, vlog, e-newsletters and/or digitial platforms' requirements.
~ Produce, receive and act on public relations business communications.
~ Review and handle comments on social media platforms.

A Day In the Life

• Prospect for new customers and maintain existing customers to achieve sales target
• Build strong rapport with clients and identify innovative advertising options that meet client's requirement
• Support plans in identifying and developing potential business opportunities
• Conduct corporate presentations and recommend business proposals
• Provide administrative support in preparing proposals and other related activities

Who We Are Looking For

• Diploma in Business, Marketing or related discipline
• Preferably with 1-2 years of experience in media sales and advertising / media planning or equivalent
• Excellent commitment to sales and customer service with good interpersonal skills, initiative and follow-through
• Confident and persuasive communicator and presenter
• Proficient with MS Office

Key Responsibilities

• Team Management: Supervise and manage a small team of restaurant crew members during assigned shifts.
  Delegate tasks effectively and ensure completion to maintain smooth operations.
  Motivate and mentor team members to achieve performance goals.
  
• Operations Management: Ensure the store operates efficiently during the shift, including food preparation, order accuracy, and timely service.
  Monitor inventory levels and ensure proper stock management.
  Maintain cleanliness and organization in compliance with health and safety regulations.
  
• Customer Service: Deliver excellent customer service and resolve any customer complaints or issues promptly. Ensure orders meet Subway's quality standards and customer expectations.
  
• Administrative Duties: Handle cash management, including closing tills and preparing shift reports.
  Assist in scheduling staff shifts and coordinating breaks. Report to the Store Manager on operational updates and performance metrics.
  

Requirements

• Strong leadership and interpersonal skills.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Basic understanding of inventory and cash management.
• Flexibility to work shifts, including weekends and public holidays.
• A positive attitude and commitment to providing exceptional customer service.

A Day in the Life

• Generate efficient and intuitive event ideas or strategies
• Oversee roadshows, exhibitions and promotional events
• Prepare marketing presentations
• Maintain relationships with suppliers and vendors to ensure collaboration in activities
• Monitor progress of events and prepare post mortems to submit reports of performance
• Collaborate with colleagues in preparing budgets and monitoring expenses

Who we are looking for

• Diploma in Business Administration, Marketing and related discipline
• Proven experience as marketing or project executive or similar role [experience in this field is preferred]
• Good understanding of events marketing and ability to evaluate trends in this field
• Thorough knowledge of strategic planning and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

Mizuno strongly emphasizes Fair Play, Friendship, and Fighting Spirit, aiming to cultivate an environment where every employee embraces fairness and fighting spirit. We seek to attract adaptable, proactive, and passionate talent to join our team.
As a Regional Logistics Senior Executive, you will play a key role in supporting the efficient and effective management of logistics operations within our organization. You will work closely with other team members to ensure smooth coordination of inventory management, shipment processing, and compliance.

Job Responsibilities

• Develop and implement regional logistics strategies aligned with the overall organizational goals, focusing on cost optimization, efficiency enhancement, and customer satisfaction.
• Collaborate with Sales, Product Team, and Distributors to optimize order fulfillment process.
• Collaborate with warehouses & Factories to ensure compliance and on-time delivery to distributors, facilitate booking of vessel, monitoring, and tracking of shipments.
• Manage day-to-day operations to meet internal and external requirements and to identify opportunities for improvement.
• Generating reports, and maintaining accurate and up-to-date records of orders, shipments, inventory levels, and other logistics-related data. Use data management tools to track and organize information.
• Facilitate clear communication between different teams, such as Business, Finance, and warehouse personnel, to ensure smooth logistics operations.
• Monitor logistics costs, including transportation, warehousing, and handling expenses. Identify cost-saving opportunities without compromising service quality.
• Ensure compliance with legal regulations and company policies.
• Update the SOP periodically whenever necessary.
• Plan effective incident or crisis management initiatives.
• Supervising and guiding logistics team members, delegating tasks, and providing training and support.
• Keep abreast of industry trends, best practices, and emerging technologies in logistics and supply chain management, applying relevant insights to enhance operations.
• Any other ad-hoc duties as assigned.

Knowledge, Skills, and Abilities

• Strong communication skills.
• Ability to manage relationships and diversity.
• Excellent planning, organizing, and coordinating skills.
• Proficiency in analysis and strong problem-solving.
• Mature, responsible, proactive, and a team player.
• 5 years' experience in the field of Logistics.
• Proficiency in Microsoft Outlook, Microsoft Excel (Advanced), Sun System/ SAP experience is a plus.

• Assist with employee requests regarding HR issues, rules and regulations.
• Update HR database and employee records.
• Communicate with interview candidates and schedule interview for managers.
• Conduct brief orientation to newly hired employees.
• Process work pass application/ renewal/ cancellation.
• Handle staff lodging issues.
• Process HR related claims when necessary.
• Arrange and schedule employees for WSQ Food Hygiene Course and other training workshops.
• Provide administrative support when necessary.
• Assist on payroll preparation by providing relevant data (absences, bonus, leaves etc.)
• Assist on CPF e-submission.
• Assist on the review, design and implementation of compensation & benefits schemes, HR policies, systems and practices.
• Perform any other duties to be assigned from time to time by superiors.

• Identify scope of work & supply from customers requisition specifications for proposal making and cost estimating
• Identify 3rd party buyout equipment, solution and integrate with various department to offer a complete integrated solution
• Prepare proposals to satisfy and meet customers’ requirements at lowest possible cost
• Reply customers’ clarification / inquiry promptly and correctly
• Work closely with salespersons to provide design concept and technical / commercial support
• Conduct survey/investigation of Plants / Sites to identify Scope of Works for Project pursuit
• Update of monthly proposal records and ensure compliance of department documentation / processes with YEA QA policies & certifications requirement
• To lead and work with Sales Engineering team members, GPC, PDD and FIN in proposal activities
• Support other ad-hoc sales related activities and projects regionally

Job Requirements:

• Diploma/Degree in Engineering
• 5 years of project engineering and/or sales engineering background is preferred
• Relevant experience in ICSS systems such as DCS, FGS, ESD, BMS
• Added advantage on 3rd party systems, telecom systems
• Travelling required to customer offices/sites and LCOs
• Fundamental understanding of solution packages, IT, OT, and project execution process
• Coordinating with various department, different levels, and regional country offices
• Experience in other industries and 3rd party systems is an added advantage
• Good written and spoken English communication skills
• Good presentation skills
• Able to generate, coordinate and lead team in proposal making

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

Reporting to Country Service Manager at Singapore office, this position is accountable for full frontend repair operation of management. Ensuring day to day repair operations are managed as per company policy and guideline/SOP.

Job Description

• ​​In-charge of end-to-end managing repair process from send in, repair, returning unit to End user​
• Maintaining meeting weekly CSC performance 10KPIs ​
• Prepare weekly KPI reporting including finding and action plan
• Weekly reviewing ASP/RC on the performance/Handle all escalation
• ASP management

Job Requirements:

• Diploma or Degree in Information Technology
• Proficient in MS Office (Vlookup, Pivot)
• Experienced in Data Analysis, Reporting
• Familiar with Vendor Management
• Experienced in Repair Management
• Salary will commensurate with experience

The Singapore University of Technology and Design (SUTD) is looking for Research Assistants (RA) for the NSoE Phase II Maritime Sector. The RA will design and conduct experiments on the maritime testbed MariOT, and assist Research Fellows to develop prototypes and tools.

Qualification & Experience:

• Bachelor’s or Master’s degree in any area of engineering.
• Demonstrated expertise in C/C++ or Python programming.
• Working knowledge of computer networks.
• Working knowledge of applied cryptography and/or applied machine learning is advantageous.
• Working knowledge in software testing is advantageous.
• Familiarity with shipboard OT systems is advantageous.

About the Role:

• Lead a team of property officers and work closely with the Member of Parliament and grassroots leaders in the management of the common areas of the public housing estates.
• Manage the team in achieving key performance indicators as required in property management and compliance to relevant government regulations.
• Work closely with the various grassroots organizations and government agencies on projects to enhance the living environment.
• Plan and implement the Town Councils’ improvement programmes and exercise prudent budgetary control.
• Engage, manage residents’ feedback and to carry out random call back service to residents when the feedback is resolved.
• Assist the PR Team and grassroot leaders to organize grassroot activities.
• Attend MP’s house visits, grassroots and project meetings after office hours when required.
• Attend to urgent cases referred, grassroots leaders and EMSU.
• Do cross audit of estate inspections, arrears visitations and special duties when assigned.
• To be Secretary of assigned subcommittee and follow up on the various projects and as and when special duties assigned.
• Assist General Manager in managing the Town Council and complying with Town Council’s governance and achievements.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

About You:

• Proven track record as a PO or SPO in township management.
• Demonstrate positive service attitude and good track record of serving residents and grassroots organizations. Compliments received by residents or GRLs will be an advantage.
• Able to communicate and connect well with external stakeholders and internal customers.
• Demonstrate good teamwork and willing to assist new colleagues.
• Diploma in Building, Building Maintenance/ Management, Facilities Management, or other approved qualifications preferred but not mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

This will be a 6 Months Contract role based in Singapore

Responsibilities:

• Provide full calendar management support to the stakeholders.
• Travel Coordination, manage the travel booking and planning on behalf of the assigned executives including management of foreign visa applications and approval process.
• Event and Calendar Support, scheduling and coordination of meetings, including the provision of room or venue booking, logistics and catering support for business related events.
• Overseeing expense submission reports and benefits claims in accordance to the organization's policy.
• Raising of purchase orders and other expense-related matters as required
• Managing agenda and content for key rhythm-of-the-business meetings: weekly meetings, all-hands.

Requirements:

• Have at least 5 years of EA experience supporting more than 1 calendar and the wider team for general administrative tasks.
• Forward thinker and responsive to immediate actions with experience in supporting leaders at a regional / global level.
• Prior experience in guiding junior administrators would be an added advantage

Job Summary

The Accounts Receivable Specialist will be responsible for managing and overseeing the accounts receivable process, ensuring accurate and timely collection of outstanding invoices, and maintaining positive client relationships. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Manage the accounts receivable process, including invoicing, collections, and reconciliation.
• Review and verify invoices for accuracy and completeness.
• Follow up on overdue accounts and negotiate payment plans as necessary.
• Maintain and update customer records and contact information.
• Prepare and analyze aging reports to track outstanding invoices.
• Resolve billing discrepancies and disputes in a timely manner.
• Collaborate with other departments to ensure accurate and efficient financial operations.
• Generate and distribute regular financial reports and summaries to management.
• Assist with month-end and year-end closing procedures.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field preferred.
• Proven experience in accounts receivable or a similar financial role.
• Proficiency in accounting software (Xero) and Microsoft Office Suite (Excel, Word).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations of the Aircon Team in PRISM+

• Supervising and managing daily delivery fleet operations and drivers
• Assist with day-day logistics and warehousing activities
• Liaising with customers to arrange appointments for installation
• Coordination and communication with delivery drivers
• Planning and routing of daily delivery routes
• Maintenance of driver data including leaves, working hours, and vehicle operability

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

THE ROOMAKERS is seeking a highly organized and motivated Administrative Assistant & Quantity Surveyor to join our dynamic team. In this pivotal role, you will provide essential administrative support while also contributing your expertise in quantity surveying to deliver projects on time and within budget. As an integral part of our organization, you will assist with the coordination and management of various tasks related to project planning, budgeting, and procurement. We value individuals who are detail-oriented, possess strong analytical skills, and can effectively communicate with team members and clients alike. This position requires a proactive approach to problem-solving, as well as the ability to manage multiple priorities in a fast-paced environment. If you are passionate about enhancing operational efficiency and have a background in quantity surveying, coupled with exceptional administrative abilities, we would love to hear from you. Join us at THE ROOMAKERS, where we create value through our innovative approach to design and construction, and help us make a lasting impact in both our projects and client relationships.

Responsibilities

• Provide administrative support to the project management team and assist with project documentation.
• Assist in preparing cost estimates and financial reports for construction projects.
• Conduct site visits and measurements to gather data necessary for cost analysis.
• Coordinate with subcontractors and suppliers to obtain competitive quotes and ensure project requirements are met.
• Maintain organized project files, databases, and documentation to ensure easy access to information.
• Prepare and track project budgets, schedules, and timelines to ensure they align with client expectations.
• Facilitate communication between team members, clients, and external stakeholders to promote collaboration and project success.

• Proven experience as an administrative assistant or in a relevant role.
• Bachelor's degree in Quantity Surveying, Construction Management, or a related field is preferred.
• Strong understanding of construction processes, cost estimation, and project management principles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management software.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.
• Strong analytical and problem-solving abilities to assess project needs and constraints.
• Effective verbal and written communication skills for interactions with clients and team members.

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro