• Handle clients' enquiries and provide insurance advice on quotations, renewals and other requests.
• Identify the clients’ insurance needs and prompt delivery of solutions.
• Maintain close relationship with existing clients and develop new business opportunities.
• Process commercial insurance claims and prepare documents related to transacted business.

Requirements:

• Diploma in any discipline with CGI certificate.
• At least 2 years of handling general insurance & corporate insurance experience.
• Proactive, meticulous and customer service oriented.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Description:

• Provide service to the patient, non clinical matters mainly, from registration to the payment
• Follow up with patients as another mode of customer service, for their feedback and reviews.
• Involved in phlebotomy

Requirements:

• Min 'N' / 'O' / NITEC
• Min 2 years of phlebotomist exp

Working hours: 5.5 days office hours

$3K to $4K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Company Overview

At Royal T Group, we are dedicated to delighting taste buds in our fast-paced, food-centric society. Founded in November 2009, we have grown to more than 120 outlets in Singapore, proudly offering diverse F&B concepts. Our commitment revolves around delivering Good Quality, Good Value, Good Service, and fostering Good Conversations.

Job Overview

As a Procurement Executive, you'll be a pivotal force in our supply chain operations. Your role involves sourcing, negotiating, and procuring essential ingredients and materials for our culinary operations. We're seeking an individual with a profound understanding of procurement processes, adept negotiation skills, and a discerning eye for cost-saving opportunities without compromising quality.

Key Responsibilities:

• Conduct thorough market research to identify potential suppliers and stay abreast of market trends.
• Negotiate contracts and agreements with suppliers to secure favorable terms and conditions.
• Evaluate supplier performance and maintain robust vendor relationships.
• Collaborate with internal teams to understand procurement needs and specifications for effective sourcing.
• Monitor inventory levels and ensure timely procurement to meet production demands.
• Implement cost-effective strategies while upholding product quality and supplier reliability.
• Stay informed about industry regulations and compliance requirements.

Job Requirements:

• Bachelor's degree or Diploma in Business, Supply Chain Management, or a related field.
• Minimum 1-2 years of relevant work experience, preferably in the F&B industry.
• Strong communication and negotiation skills.
• Systematic and process-driven mindset.
• Detail-oriented with strong analytical abilities.
• Ability to work well under pressure and tight deadlines.
• Proficiency in Excel, Word, and PowerPoint.
• Bilingualism preferred (English and Chinese). Able to communicate in Mandarin and written in Chinese fluently in order to communicate with vendors from China.
• Preferably with sourcing experience in China.

What We Offer:

• Competitive salary commensurate with experience.
• Opportunities for professional development and career growth.
• A collaborative and dynamic work environment.

Requirements:
- Must be a registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).

- Must have minimum 8 years of EHS management experience in Construction / Addition & Alteration type of works (post WSHO registration), with at least 2 years of experience in managing EHS in operations.

- With DC/Facility Management/ Manufacturing background.

- Good communication skills as need to coordinate with contractors and DC Ops team.

- Someone with a longer runway

- Minimum Diploma in Engineering or related fields.

- Locals preferred

Location: One North

Monday -Friday: Office Hours

Portfolio: HR, Learning & Development

Administrative Support:

* Manage the Director’s calendar and schedule appointments, meetings, and projects scheduling

* Screen and respond to emails, and written correspondence

* Prepare and distribute meeting agendas, minutes, and presentations

* Handle confidential information with discretion and professionalism

Operational Support:

* Coordinate the planning and execution of L&D programs and initiatives

* Assist with the development and implementation of L&D strategies and policies

* Manage vendor contracts and relationships for L&D services

* Provide logistical support for L&D events, workshops, and training sessions

* Maintain and update department resources and systems, including databases and software

Project Management

*Manage and track multiple projects simultaneously, prioritizing tasks and ensuring timely completion

* Collaborate with cross-functional teams to advance L&D goals

* Prepare project reports and status updates for the Director and other stakeholders

* Assist with research, data analysis, and report preparation related to L&D initiatives

Special Initiatives:

* Coordinate the development and implementation of communication plans and outreach initiatives for the L&D department

* Maintain a positive and professional image of the L&D department through effective communication and relationships

Requirements:

• Min Diploma in any courses
• Min 1 to 2 year of L&D exp

Salary range: Up to $3.5K

healthcare exp

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

To ensure the efficient and smooth operation of all matters relating to maintenance and management of the Condominium.

Duties of the above includes, inter alia, the following tasks:

• To support and assist on general administration of all building trade, site staff relating to rostering of duties, discipline, control of performance standards and staff welfare.
• Conduct regular inspections of all common areas, equipment, public walkways, external facade etc.
• Creating and maintaining good rapport with residents/ council members and responding to feedback through various platform such as messenger, email and/ or other digital platform.
• To review the overall operation of the management office and recommend for improvement from time to time.
• Attending to all emergency situations.
• Constantly check the entire development to ensure prompt removal of all fire hazards, proper functioning of fire escapes, fire doors and obstruction-free access.
• Submit recommendations where appropriate, on residents’ renovation permits.
• Preparation, conducting of Sub-Committee Meeting and preparation of minutes. To assist in Council Meeting and General Meeting and provide 1st draft of minutes.
• Any other duties assigned from time to time.

Skills & Experience required:

• Degree/ Diploma in a property related field.
• 2-4 years’ experience in a similar role in residential Property Management .
• Strong attention to detail, and a responsive, proactive attitude.
• Ability to build relationships at all levels and to lead a team.

At CBRE, you are empowered to take your career path into your own hands. Our people enjoy workplace flexibility in a global organization with tremendous scale providing corporate real estate and property services. Each day you will work in an inclusive and collaborative environment with supportive teammates and be challenged to grow and be your best every day.

We have an opportunity for an experienced General Manager to be responsible for the Commercial property management. The primary focus of this role is on service quality, whilst ensuring efficient management and maximizing revenue returns for the properties. The successful candidate will enjoy working within a great team with a defined career development pathway.

• Responsible for monitoring the physical condition, financial performance, and compliance for the development. Inspect assets and assess portfolio health and performance for benchmarking.
• Review financial performance and inspection reports, and make final determination of watch list status and default
• Assist in managing financial performance. Recommend strategy and tactics for achieving financial objectives. Provide market analysis and asset positioning consultation. Assists in acquisition underwriting and due diligence.
• Improve ongoing relationship with clients, ensuring that objectives are being met. Anticipate and responds to client's needs.
• Supervise the preparation of annual budgets for operation and capital expenses, forecasts, management plans, monthly performance reports, and variance reports. Ensure the delivery of accuracy, timely, and complete reports.
• Ensure periodic regular property inspection. Recommends and/or approves alterations, maintenance and reconditioning as necessary.
• Contracts for and supervises vendor services as required.
• Provide guidance and leadership to onsite property management team and recommend management strategies.

SKILLS & EXPERIENCE REQUIRED

• More than 8-10 years of relevant experience in an Asset and Property Management role.
• Well verse with managing strata title developments. Solid understanding of administering and managing tenancy agreements.
• Well versed in addressing procurement issues.
• Strong Excel skills.

The Job
Assist Supervisor in day-to-day operation lines. Planning & Co-coordinating the workflow on production lines to achieve production targets. Troubleshooting production problems and assisting in planning new project work.

Requirements:

• Must be Diploma in Mechanical / Mechatronics / Electrical Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Reports to the Centre Manager and ensure the efficient and smooth operation of all matters relating to M&E and maintenance of the Property.

Responsibilities:

• Planning and implementation of repairs & maintenance programmes such as preventive maintenance, corrective maintenance and inspection schedules in M&E system, equipment, plumbing, sanitary etc.
• Day-to-day management of building, site staff relating to rostering of duties, discipline, control of performance standards and staff welfare.
• Evaluation, management, and recommendation of vendors for various M&E systems and equipment Conduct regular inspections, review contract specifications and make recommendations on upgrading standards for various M&E systems and equipment.
• Prepare cost estimates, work specifications, invite quotations, recommendations of award for various repairs and maintenance work.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when necessary.
• Liaise with government authorities/ statutory boards, architects, engineers, and other divisions on matters relating to management and maintenance of the Property.
• Create and maintain good relationship, address technical concerns, enquiries and feedbacks raised by tenants/ occupiers.
• Work with tenants, vet and submit recommendations on their fitting-out works, where appropriate
• Attend to emergencies in the Property and any other duties assigned to you from time to time.

Requirements:

• Degree/ Diploma in Engineering (Mechanical/ Electrical/ Facilities) or Building/ Facilities management or relevant discipline.
• Minimum 2 years’ experience in similar capacity, managing commercial/ industrial/ retail building and has a sound knowledge of building M&E systems.
• Good verbal and written communication skills to liaise with all levels of owner/ tenants.
• Good interpersonal skills and able to build and maintain rapport with stakeholders.
• Property management experience in a commercial/ industrial/ retail development is a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.
• Having M&E experience is an advantage.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

1. Handles proactive and preventative maintenance works to the building facilities/ system/
equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift,
dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure
that all systems are in good functioning condition. If any repair or replacement are required

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

· Perform admin duties such as payment, filling, typesetting and etc.

· handle day to day HR functions and monthly Payroll

· Issue invoices accuratey and on a timely basis

· Liaise with customers and suppliers for smooth transactions

· Basic IT support

· Any other ad-hoc duties as assigned

Requirement:

· Diploma with HR & Admin experiences

· MS Office skills

· Meticulous, Good interpersonal skills & positive working attitude.

Job Requirement

· Candidate must possess at least Diploma in Finance/Accountancy/Banking or equivalent.

· At least 1 Year(s) of working experience in the related field is required for this position.

· Required Skill(s): Good PC skills and familiar with Microsoft Office

· Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent

· Knowledge of MYOB and QuickBooks accounting software

· Be Independent, meticulous and able to work under pressure

· Possess a willing to learn and proactive attitude

· Bilingual

Responsibilities:

· Handle full sets of accounts for clients

· Assist in timely and accurate monthly closing

· Preparation of payments

· Maintenance of proper accounting records and filing system

· Support operations and general day-to-day administrative duties (including payroll, CPF, EPOL admin, Tax admin etc)

· Assist in Secretarial work (Incorporation of Company, AGM, AR & etc)

· Provide secretarial support to Managing Director

· Able to handle confidential information in a professional manner

· Perform other ad-hoc duties as assigned

· Able to work independently and as a team

We provide on-the-job training
We provide opportunities for career advancement within company
Work-life balance working style

The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members.

About Core Collective:

Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play solution at our three centres of excellence at Anson, Dempsey, and Katong.

Our purpose is to help our residents grow their businesses through comprehensive business support services and outstanding customer experience for their clients at every touchpoint. We expertly manage the mundane but necessary tasks so that our residents can focus on their passions - With us, they are not just renting space; they’re partnering for success.

Who are our residents:

In Core Collective lingo, our customers are called Residents. Personal Trainers, Chiropractors, Pilates instructors, physiotherapists, etc., are a few examples of our residents who comprise the community of health and wellness professionals.

Your impact:

As Core Collective grows we are looking for a Customer Experience Executive to join the team.

The CX team is the familiar face that all Residents and Members can look to when they have questions or issues. They are the "knowledge and call center" of the business. It is important that each and every single CX team member knows what is going on in the business in order to give accurate answers or to point Residents or Members in the accurate direction. They are the face of welcome and also the face of discipline.

What You’ll Be Doing:

Customer Service (Residents and Clients):

• Ensure that customer experience excellence is delivered within the business, culture and values
• Front desk duties and shift work, to greet and welcome guests, answering phone calls and perform service calls
• Attend to both residents and clients request and resolve dispute in a timely manner
• Assist in check ins with residents and clients in a systematic and timely manner
• Assist in touring of space, and promote the brand / company’s services offered
• Be trained with ability to close walk in leads
• Follow through of SOPs at all times

Facilities and Operations:

• Ensuring that center’s facilities and operations are in excellent condition, with SOPs and internal processes being followed
• Ensuring that vendors services are delivered to Core collective in accordance with SOPs and contracts
• Inventory management

Others:

• Assist in collating data and and reporting for task assigned
• Perform other job related duties and responsibilities as may be assigned to you from time to time

What you’ll bring to the table:

• 2 years of relevant Customer Service experience (Hospitality background would be an added advantage). Passionate about providing excellent service to our internal and external clients
• Willing to go the extra mile
• Driven to succeed and enjoy problem-solving
• Ability to build and maintain positive relationships with various stakeholders
• Ability to determine customer needs and provide appropriate solutions, setting expectations with customers
• Able to work on weekends and public holidays when needed

Our Vision

In line with our parent company Aurum and WH Group, our shared vision is to Build sustainable businesses that positively impact lives across generations (i.e. Do Well Do Good). We aspire to transform Core Collective from a local fitness & wellness business into leading global fitness, wellness and lifestyle hubs that are centres of excellence and home to a diverse community of top professionals, fostering collaboration for healthier and happier lives.

We achieve our vision by:

1. Building fitness and wellness hubs that are centres of excellence in the industry
2. Filling our space with the best fitness and wellness professionals
3. Providing the best platform and support services to help our professionals grow
4. Fostering collaboration across disciplines for healthier and happier lives

Our Core Values
Benevolence

• Show genuine care and compassion for our team, customers, community, company
• Do things because we care and not because we have to
• Proactiveness to help others (team-mates/stakeholders)

Excellence

• Consistently producing work that wows / impresses / delights your teammates and customers
• Going above and beyond everything that we do
• Continuous Improvement
• Exceptional professionalism

Ownership

• Treat it like your own business
• Owning up to your mistakes and actively solving the mistakes
• Deliver on your promises to your teammates and stakeholders
• Do what needs to get done

Integrity

• Always doing the right thing
• Keeping to our word
• Having each other’s back
• Open and effective 2-way communication (both good and bad)
• Treat others fairly with mutual respect

Agility

• Actively seek learning and able to adapt to new situations
• Able to work with people from various backgrounds, cultures and seniority

Main Roles & Responsibilities

Assist Main Teacher to Implement and facilitate all aspects of daily teaching and student care activities for children aged 7 to 12 years old.

Basic Working hours: Weekdays from 1 p.m. to 7 p.m.

(Part-time / extended timing for the suitable candidate)

Responsibilities:

Assist Main Teacher in the following:

· Supervise daily students’ programs such as fetching students and meal times, etc.

· Plan weekly and prepare daily lesson plans for students

· Supervise students to do their homework (including Mandarin school work), learn their spelling, and study for their tests.

· Provide daily tuition after homework supervision.

· Conduct classroom activities that are fun and have developmental objectives (such as public speaking, drama and art & craft)

· Encourage students' participation in classroom activities.

· Organise school holiday activities and programs.

· Handle administrative work (such as sales, collection of fees, and collection of forms) and upkeep of centre premises.

Requirements:

· Singaporeans and PRs only

· Qualification: Nitec holders, ‘N’ levels, ‘O’ Level or other Statement of Attainment, modular certificate or equivalent

· Student care/tutoring experience is advantageous, but those without relevant experience are welcome to apply

· Energetic and independent character

· Possess positive working attitude

· Passion to work with children & inspire children to learn

· Possess good communication skills & maintain good rapport with parents / guardians

· Effective team player

· Patient and passionate for young children

• Preparation for ship position updates.
• Manage the day-to-day operational activities and liaise with vendors to ensure efficient commercial operations.
• Update clients on ship activities, personnel, and fleet changes.

Requirements:

• Diploma and above
• At least 2 years of working experience in Ship Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assist with technology greenfield projects and represent the organization at exhibitions and conferences.
• Oversee the seamless implementation of products and engage with customers and suppliers effectively.
• Uphold professionalism and consistently follow company regulations and policies.

Requirements:

• Nitec in Bio-Tech/Bio-Engineering or equivalent.
• At least 2 years of hands-on project work experience in Medical Product industry.
• Proficient in Microsoft Applications and Presentations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

· Assist in Accounts Receivable and Accounts Payable

· Data entry into system

· Check staff reimbursements, preparation of cheque payments

· Verifying of staff claims

· Filing of accounting documentation

Requirements:

· Basic accounting knowledge

· With relevant experience

· Good communication skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

• Help teachers supervise children in classrooms, halls, playgrounds, during meals, and on field trips.
• Maintain high standards of hygiene, safety, and the well-being of children at all times.
• Execute basic cleaning duties such as disinfecting toys and equipment or cleaning up areas after mealtimes or snacks.

Requirements:

• Diploma in Early Childhood Care & Education (ECCE)
• At least 1 year of relevant working experience.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Benefits:

• Salary up to $2700 - $3000
• 5 Days, office hours
• Company Transport provided
• West Region

Job Scope:

• Handle Accounts Receivable/ Payable for the accounts.
• Prepare and send invoices to customers on time.
• Keep accurate and current records of all accounts receivable transaction.
• Follow up on overdue invoices.
• Assist with General Ledger and Bank reconciliation.
• Performing administrative tasks assigned by supervisors.

Job Requirements:

• Min Nitec/Diploma in Accounting, Finance or equivalent qualification
• Candidates with 1-year relevant working experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chia Choon Wing (R23112010)

Sonic Recruitment Pte Ltd (Sonic Maid Agency)

Sonic Maid Agency is a branch under our main company, Sonic Recruitment Pte Ltd. We are committed to provide professional services to meet our customers’ needs and expectations in all aspects. Our wide network of scouts and recruiters will ensure that we find the best foreign domestic workers there are in the respective home country.

We are looking for Sales-Oriented individuals who wishes to expand their knowledge and gain credibility working in an employment (maid) agency.

Sales Executive with CEI (Sonic Maid Agency)

Remuneration & Benefits:

• High Basic Salary S$3,000 to S$5,000 + High Commission + Bi-Annual Performance Bonus

Requirements:

• CEI certification required
• Related sales experience in the industry preferred
• Sales driven, independent and with high self-motivation to source & close sales with minimum supervision
• Good communication skills
• Positive attitude, approachable team player
• Comfortable with indoor sales

If you are the one that we are looking for, don't wait anymore.. We welcome you to join our team and grow your career with us.

Please send your detailed resume to [email protected] or via whatsapp at 81883607.

Licence No. 19C9692

Overview: -

• Basic Salary: UP $3.3K + AWS + VB
• Woodlands
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Ensure precise documentation of all transactions.
• Oversee all elements of Accounts Receivable.
• Promptly and accurately process Goods Return Notes.
• Reconcile customer collections with bank ledgers and promptly update customer accounts.
• Collaborate with both internal and external auditors as required.

You will need: -

• Min. Diploma / Degree in Accounting
• 3 years experience in accounts and finance

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Location: Camden Medical (Orchard, nearest MRT: Orchard Boulevard)

Job Scope:

- provide patient service to the visitor and patients

- handling public enquiries, phone calls and walk-in

- coordinate and schedule appointments

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Oon & Bazul is one of Singapore’s fastest-growing law firms as recognized by Asian Legal Business. The firm is a large leading commercial practice and our lawyers are known for their ability to deliver high-quality work as well as their commitment to helping clients achieve success.

We are looking for a Legal Executive to bolster our Litigation & Dispute Resolution practice. The general scope of work includes: -

• Provide legal support to the lawyers in the team which includes legal research, drafting legal documents and briefs, conducting searches, filing of documents via e-Litigation
• Any other duties and responsibilities as assigned

Requirements

• Law degree from a reputable university
• Excellent verbal and written communication skills
• High degree of attention to detail
• Keen ability to work effectively in a fast-paced environment and to manage conflicting priorities and deadlines
• Independent self-starter with the ability to work across various stakeholders
• A team player

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

JOB SCOPE

Job Responsibilities

• Collect linens and amenities from loading bay and distribute them to pantries of designated floors across the 3 hotel towers in a timely and efficient manner in accordance with the established company’s policies and procedures.
• Collect soiled linens from hotel towers including areas such as pool, spa and fitness club.
• Ensure hotel’s pantry amenities are stocked up and replenished accordingly when required.
• Maintain overall cleanliness and order of the linen room.
• Report to Supervisor on any equipment that requires maintenance and repair.
• Ensure lost and found items are properly documented and arrange for them to be returned to guest.
• Perform other duties that are assigned by Supervisor.

JOB REQUIREMENTS

Education & Certification

• Minimum Elementary School Education.

Competencies

• Able to handle heavy loaded trolleys, linens and amenities.
• Able to walk extensively to and fro from the loading bay to the hotel towers.
• Able to work independently.
• Comfortable to work rotating shifts – Morning and afternoon shift.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.