Working location: UE Bizhub West

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Plan and execute marketing campaigns across various channels (social media, email, print, etc.)
• Develop campaign concepts, messages, and materials
• Create and manage content for marketing materials such as brochures, newsletters, social media posts, and advertisements
• Ensure content is engaging and consistent with the brand’s voice
• Conduct market research to identify trends, target audiences, and competitors
• Coordinate with designers, printers, and other vendors to produce marketing materials
• Manage the company’s social media accounts and website
• Assist in planning and promoting events such as trade shows, conferences, and product launches
• Prepare and distribute promotional materials for events
• Monitor and report on the effectiveness of marketing campaigns

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong communication and writing skills
• Creative thinking and problem-solving abilities
• Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: UE Bizhub West

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• To understand each department’s daily processes
• Job rotation between various departments
• Attend and actively participate in training sessions and workshops
• Assist with daily tasks and projects within the department
• Follow instructions from supervisors and team members
• Learn and apply new skills relevant to the role and industry
• Seek feedback and continuously improve performance
• Provide support to colleagues and assist with various duties as needed
• Collaborate with team members to achieve various departmental goals
• Prepare reports and presentations as required
• Report on company progress
• Compile and evaluate performance reports
• Client business development and maintenance

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong willingness to learn and adapt
• Good communication and interpersonal skills
• Ability to work well in a team and follow instructions
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

We're looking for a bubbly and independent individual to join our team.

The Creative Executive will be leading photoshoots, creating photos and videos to be posted on our social channels and assist in media outreach.

You are required to have a strong eye for composition and balance, with an exceptional passion for fashion photography, comfortably directing and building rapport with models and personalities on set to achieve your final vision. You think and move fast, yet pay exceptional attention to the finest of details. Reporting to our Creative Director, you will play a key role in bringing our brand to life through your photos and videos.

Scope of work:

• Create engaging content (photos, reels, videos, flat-lays etc) for social media platforms
• Execute photography and/or videography on shoot days
• Retouch and edit your own output with superior precision, paying rigorous attention toward product details (actual colours, creases, flaws) and model skin-tones
• Colour matching, ensuring the shot images are accurate to the actual product
• Be part of the planning for catalog and campaign shoots, including site recces and prop sourcing as needed
• Provide support to any ad-hoc duties as assigned.

Requirements:

• Expert proficiency in Adobe Photoshop & Lightroom
• Expert proficiency in either Final Cut Pro or Premiere Pro
• Experience in executing campaign and catalogue photoshoots
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• An ability to understand and translate the creative vision as directed by the creative director
• A highly developed eye with a natural finesse for balance and composition with a natural interest in fashion and visual communication
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable, yet most cost-efficient
• Ability to thrive in a fast-paced and fluid environment with professionalism, responsiveness, agility and composure under pressure
• Knowledge on content creation
• Copywriting
• Min 2 years experience in related field or Design school grads with exceptional portfolio

Plus points if you are:

• Familiar with Tiktok / Reels
• Familiar with the fast fashion scene in Singapore

Kindly send in your resume, expected remuneration & recent photo of yourself to [email protected]

We regret that only shortlisted applicants will be notified

We are looking for accounts assistant and do not require any experience.

Basic accounting knowledge is require and training will be provided.

Our working hour will be 9am to 5pm , Monday to Friday and Satuarday 9am to 1pm. We are located at Pasir Panjang Wholesale Centre and the nearest MRT is Haw Par Station.

Job Description & Requirements

1. Role Description

• Manage and be responsible for the end-to-end accounting and GST submission on a monthly and yearly basis.
• Manage the client onboarding and CDD process.
• Good understanding in corporate services eg accounting, taxation, coporate secretarial and advisory.
• Assist in secretarial and taxation computation and supervisory oversight.
• Manage the operational and workflow management
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Provide work and leave cover for other members of the team.

2. Specific Responsibilities/Competencies

Technical Skills:

• Understanding of accounting services/process
• Understanding of the Customers eg SME, sole proprietorships etc
• Understanding of accounting systems eg ABSS
• Undertstandng of corporate services sales eg accounting, taxation, secretarial etc

Competencies:

• Able to understand and act in a professional manner and perform assignment according to Company Standard Operating Procedures (SOP)
• Able to handle full accounting
• Able to complete Customer Acceptance Form (CAF) and Customer Due Diligence (CDD).
• Able to use accounting software ABSS
• Able to automate work processes and workflow
• Good people, interpersonal & communications skills
• Proactive, motivated individual and able to work independently
• Meticulous and highly driven team player who is able to meet challenging work requirements and tight timelines
• Able to automate work processes and workflow

3. At least 3 years of accounting experience.

1. Role Description

• Manage and be responsible for accounting and GST submission on a monthly and yearly basis.
• Good understanding in corporate services eg accounting, taxation, coporate secretarial and advisory.
• Assist in secretarial and taxation computation and supervisory oversight.
• Manage the operational and workflow management
• Provide work and leave cover for other members of the team.

2. Specific Responsibilities/Competencies

Technical Skills:

• Understanding of accounting services/process/SOP
• Understanding of the Customers eg SME, sole proprietorships etc
• Understanding of accounting systems eg ABSS
• Undertstandng of corporate services sales eg accounting, taxation, secretarial etc

Competencies:

• Able to understand and act in a professional manner and peform assignment according to Company Standard Operating Procedures (SOP)
• Able to handle full accounting
• Able to complete Customer Acceptance Form (CAF) and Customer Due Diligence (CDD).
• Able to use accounting software ABSS
• Able to automate work processes and workflow
• Good people, interpersonal & communications skills
• Proactive, motivated individual and able to work independently
• Meticulous and highly driven team player who is able to meet challenging work requirements and tight timelines
• Able to automate work processes and workflow

• Deliver administrative support to Sales Department.
• Handle process delivery orders/ invoices.

Requirements:

• Nitec and above
• At least 1 year of administrative experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Create & maintain all E-commerce platforms content, marketing and maintenance for all social media platforms and company website.
• Creating concepts, graphics, and layouts for product illustrations and production communication materials, like online advertisements or promotions.
• conduct product listing, price points and inventory levels.

Requirements:

• GCE O level and above
• At least 2 years of experience in doing graphic design.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

The Straits Times, the English flagship daily published by SPH Media Trust, is the most widely read newspaper in Singapore. We have been serving readers since 1845, and aim to provide them with comprehensive coverage of news not just in Singapore but also the region and world.

About the Role

We are seeking a talented, driven and digitally-savvy supervisor to join the ST Now desk, to guide a team of reporters in creating compelling content for both our digital and print platforms. The team handles breaking and trending news, both locally and globally.

The ideal candidate should have at least 8-10 years in journalism and experience in leading a group of reporters, including assigning and editing copy across a wide range of topics, story types and formats. A candidate with prior on-ground reporting experience is preferred.

Responsibilities

• Identify critical news developments and trending stories that are relevant to ST’s audience. You will quite often be required to make quick, sound editorial decisions
• Manage a team of reporters and edit their stories to ensure the content is accurate, engaging, comprehensive, of high quality and published in a timely manner
• Guide reporters in copytasting and curating foreign news for ST
• Coordinate with ST’s other sections on story development and evergreen content production
• Ensure that all content is optimised for SEO and social media

Key Requirements:

• Have a sharp news sense with the ability to identify information gaps, edit and produce quality stories under tight deadlines
• Have a keen interest in, and thorough knowledge of, the international news agenda
• Previous experience of working in a newsroom
• Excellent command of English as well as strong writing and editing skills
• Willingness to work on shifts, weekends and/or public holidays
• Strong communication and people management skills

Working location: Central

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Manage administrative aspects of onboarding, such as preparing employment documents

· Assist with administrative planning for new recruit onboarding and offboarding

· Assist with the recruitment process, which includes posting jobs, scheduling and organizing interviews with hiring managers, and preparing for and organizing the signing of employment contracts with selected candidates

· Organize and oversee meetings and cultural events for the company

· Assist with any other HR administrative tasks

JOB REQUIREMENTS

· Diploma in any related field

· Outgoing and team player

· Ability to handle confidential information professionally and discreetly

· Proficient in Microsoft office

EA Reg. Number: R21100629

EA License Number: 22C1278

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

Each employee is personally responsible for their own acts of discrimination, harassment or victimisation carried out during their employment, whether or not the employer is also liable. Any

attempt to instruct, cause or induce another person to discriminate, harass or victimise a third person will be subject to disciplinary action.

Our HR Executive will be responsible for all aspects of leave processing, staff health insurance, support staff recruiting and onboarding and supply faculty. They ensure that all aspects of the applications to the Ministry of Manpower are running smoothly and efficiently. This role will manage the relationships with our staff and external providers. A successful candidate will be an experienced team player who brings enthusiasm and a proactive mindset.

Key Responsibilities:

• Support and manage recruitment activities including, ensuring job descriptions are kept up-to-date, job posting on the school website and job websites, coordinating the shortlisting of applicants, scheduling interviews and ensuring reference checks are completed.
• Supporting day-to-day administration of Supply Teachers and staff.
• Attend and answer regular recruitment and HR-related enquiries by phone and email in a timely and professional manner.
• Responding to internal and external HR related inquiries or requests and providing assistance.
• Coordinate the new staff arrival and onboarding process which includes the organisation of IT equipment,, email account provisioning and staff access cards as well as ensuring all relevant agreements and policies are reviewed and signed.
• Processing leave and attendance records for all staff.
• Register and ensure that all staff and contractual dependents (where applicable) are covered by the School’s medical insurance and that information surrounding the School’s medical insurance cover is communicated clearly when necessary.
• Support and assist on the Committee of Private Education (CPE) / EduTrust license process.
• Act in accordance with relevant legislation in Singapore, as well as UK guidelines, particularly with regards to educational provision, health and safety initiatives and child safeguarding and ensure that all students and staff maintain these standards
• Assist in ad-hoc HR projects and any other HR tasks assigned by the team lead.

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Qualifications/Skills

• Diploma/ degree holder in Human Resource Management/ Business Administration
• Minimum 3 years’ experience working within a school or other education environment
• Excellent communication skills in order to liaise with stakeholders at all levels
• Adaptable to changes and willing to multitask
• Ability to deal with confidential information with sensitivity and discretion
• Prior work experience in an international school environment will be preferred though not essential

We are located at Loyang Drive. We are involved in design, manufacture and installation of all types of signs.

we are seeking for task orientated individual for the position of production assistant to assist production manager.

Job requirement

• Bilingual capability is preferred.
• Proficient in ms office software and emails.
• Neat & consistent in tracking records & following up.
• Relevant experience with technical knowledge (cad, mechanical engineering, Adobe illustrator or graphics skills) has added advantage in selection.

Job responsibilities

• Assist production manager to plan, arrange work schedule.
• Assist to prompt & check raw materials to plan ahead for production use.
• Routine Production QC check.

Interested applicants who have above knowledge and experience or seeking for career switch are welcome to apply.

Please whatsapp cv to JC at 90097956

Roles & Responsibilities

• Responsible for full spectrum of accounts receivable duties
• Ensure timely and accurate process of sales order, billing of invoice for local & overseas, Debit & Credit note, rebate
• Receivables monitoring and collection
• Statement of account generation and distribution
• Generate AR aging analysis report
• Work closely with Warehouse team to ensure orders are packed and ready for delivery or collection
• Prepare all export shipments to ensure timely uplift and timely delivery
• Other admin related tasks on ad-hoc basis

Requirements

• Possess at least Higher Nitec in accounting and business
• Minimum 2 years of relevant work experience
• Strong understanding of accounting principles
• Proficient in Microsoft Excel, and NetSuite would be an advantage

Working Location – Tuas Link 1 (7mins walk from Tuas West Road MRT Station)

Working Time - Mon to Fri (8.30am to 6pm)

Responsibilities

• Craft and execute marketing strategies and business plans for the region.
• Track and report on the progress of regional business objectives.
• Prepare comprehensive reports on regional business performance.
• Aid in sales forecasting and address sales inquiries.
• Assist in implementing the action plans for the sales team

Requirements:

• Diploma or equivalent educational background.
• Excellent planning and analytical skills.
• Proficient in Microsoft Office, particularly in Excel.
• Business-level fluency in English and Japanese (JLPT N1 a must).
• Self-reliant, detail-oriented, with strong communication and interpersonal abilities.
• Familiarity with Salesforce is advantageous.
• Experience in sales planning or marketing in the industrial sector is advantageous.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QY455959

• Oversee order processing and accurately enter data into relevant software/programs.
• Perform thorough verification checks to ensure data accuracy before forwarding orders to the Production Department.
• Maintain a well-organized filing system for all paperwork used in data entry processes to retain records of original documents.
• Provide administrative support and undertake additional tasks as needed.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

ACCOUNTS EXECUTIVE ROLE:

• Responsible for the full range of accounting functions for several entities
• Manage complete sets of company accounts (AP, AR, GL), including monthly account submissions
• Perform reconciliations (bank, inter-company accounts, accounts receivable)
• Ensure accounting operations are conducted in accordance with internal accounting procedures
• Monitor AR aging reports and follow up on collections for non-payments, delayed payments, and other irregularities
• Update loans monthly and create GIRO transactions
• Update daily installment payments, maintain administrative records, and handle filing
• Prepare online payments Address inquiries related to orders and handle ad hoc assignments as required

HR ROLE

• Oversee the recruitment process, including job postings, conducting interviews, and onboarding.
• Prepare employment-related letters such as employment contracts, confirmation letters, resignation acceptance letters, and manage off-boarding procedures.
• Handle payroll, leave management, and day-to-day operations.
• Manage work pass renewals, applications, cancellations, and levy waiver requests.
• Process monthly payroll, overtime, claims, and allowances.
• Submit and process statutory payments and claims, including CPF, IR21, IR8A, NS claims, Government-Paid Leave, and training grant submissions.
• Address employees' inquiries regarding payroll and leave matters.
• Maintain accurate records in the HR system and employees' personal files.

Requirements:

• Bachelor’s Degree in Accounting or related field.
• At least 4 years of experience in a similar role.
• Highly motivated with a positive attitude towards learning and professional development.
• Able to work independently as well as with the team.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a highly motivated and skilled Marketing Executive to join our team in Singapore. As the Marketing Executive, you will be responsible for developing and executing comprehensive marketing strategies to enhance our brand presence and drive business growth. Your primary duties will include planning, implementing, and optimizing marketing campaigns across various digital and traditional channels. You will also play a key role in expanding our social media footprint and engaging our target audience effectively.

Highlights of what we offer:

• Dynamic, fun and rewarding working environment
• Close knitted team
• Good employee benefits (eg. medical insurance, on job training, etc.)
• Career growth and development opportunities

Roles and Responsibilities:

1. Lead and manage comprehensive marketing campaigns across various channels from conception to analysis.

2. Oversee website and social media accounts, ensuring timely updates, engagement, and innovative campaigns.

3. Develop and distribute engaging content, including email newsletters, to enhance audience engagement and support marketing goals.

4. Analyse marketing data to provide actionable insights and optimize future strategies and campaigns.

5. Generate creative ideas and contribute to strategic marketing plans to promote brand awareness and achieve growth objectives.

6. Create and develop marketing materials that align with brand guidelines and support marketing objectives.

7. Conduct competitor research and monitor market trends to inform and refine marketing strategies.

8. Support various departments with ad-hoc duties to contribute to overall marketing success.

Job Requirements:

1. At least 1 year experience in marketing or a similar role.

2. Creative and passionate about marketing, and have a working knowledge of current marketing tools and channels including social media platforms.

3. Excellent verbal, written and interpersonal communication skills.

4. Able to work independently and effectively under tight deadlines in a fast-paced environment.

5. A good team player with a high level of enthusiasm, drive, initiative and commitment

Qualifications Requirements:

1. Diploma / Bachelor’s degree in Marketing, Communications, or related field.

Technical Competencies:

1. Experience with tools like Hootsuite or MailChimp, and major platforms such as Facebook, Instagram, WeChat.

2. Proficient in tools like Google Analytics for tracking and reporting marketing performance.

3. Familiar with WordPress or similar CMS platforms.

4. Basic knowledge of Adobe Creative Suite or Canva.

Coordinate care and share programs for wheelchair users chair users .

Carrying out service, maintenance & repair of mobility aids (manual wheelchairs, commodes, walking aids), and PMAs (electric scooters, power chairs).

Manage inventory database of equipment, spare parts, stock and tools.

Sourcing and procurement of equipment and spare parts.

Learning up on new regulations, processes and prerequisites for PMA users.

Replying to phone and email inquiries on repairs, service, purchase and donations of PMA.

Assisting the Center Manager in organising ad-hoc programs, including but not limited to conducting workshops, volunteer recruitment management and corporate social responsibility (CSR) projects.

Oversee all environmental, safety and health aspects of the centre and workshop.

Requirements:

-experience dealing with elderly people

-background in electronics and electric

-class 3 driving license to be able to do on-site servicing for stay-alone seniors or PWDs

-able to carry heavy loads

-good diagnostic/fault finding skills

-practical, hands-on, can-do attitude, and willingness to learn and follow organisation procedures

-excellent communication skills, patience to deal with disabled persons and vulnerable seniors

Location: Jurong or Tampines

Job type: full time

Responsibilities:

• Assist Outlet Manager on the daily operations of the restaurant, ensuring that all activities comply with established operational standards and procedures.
• Manage costs to achieve business goals and profitability targets
• Take charge of bar inventory and beverage orders
• Ensure that customer needs and expectations are met by providing operational leadership that supports organization's service culture and maximizes customer satisfaction.
• Train new and existing employees on proper customer service practices, teamwork, and other relevant operational procedures.
• Assume responsibility for all restaurant administrative duties, including but not limited to scheduling, inventory management and reporting.

Requirements:

• Must have at least 2 years of experience in managing F&B operations in a restaurant setting.
• Must have bar knowledge and familiar with bar operations
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure.
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Able to work in a team with people from different backgrounds

If you meet the above requirements and keen to take on new challenges, we would love to hear from you. Please apply with your CV.

Information System Executive

Responsibilities:

• Provide user support.
• Install, configure, and maintain desktop operating systems and applications.
• Provide basic Windows Server (2012/2016/2019) administration.
• Provide basic Microsoft 365 administration.

Requirements:

• Basic networking skills.
• Good communication skills.
• Able to work independently and as a team.
• Experience with Windows Desktop OS.
• Basic experience with Windows Server OS.
• Basic experience with Microsoft 365.

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

We regret to inform that only short-listed applicants will be notified

Our client is from the education Industry. They are looking for a Senior Accounts Executive (AR & GL) to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Regular reconcilation of AR Sub Ledgers with the General Ledger and bank statements.
• Manage daily accounting operations for trade, receivables, payments, cancellations, and refunds.
• Keep the billing system updated.
• Responsible for General Ledger and Reporting
• Responsible for full set of accounts
• Responsible for withholding taxation duties
• All other ad hoc duties as assigned

Requirements:

• Minimum Degree in Accountancy or related studies
• Minimum 2 years of relevant experience
• Strong knowledge in AP/GL ledger transactions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Our client is from Manufacturing Industry. They are looking for a Pricing Executive to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Creating and updating material master records in SAP according to guidelines and standards.
• Conducting data quality checks and resolving discrepancies in the material master data.
• Collaborating with procurement, production, and inventory management to gather and validate data.
• Supporting data governance initiatives and ensuring compliance with data management policies.
• Developing and implementing pricing strategies based on market research and analysis.
• Providing training and guidance to end-users on material master data processes and to sales teams on pricing policies and procedures.
  

Requirements:

• Minimum of 3 years of relevant working experience
• Experience and knowledge with SAP MM module and proficiency in SAP data entry and maintenance are preferred
• SAP certification in Material Management (MM) is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141(Tan Su Yee)

The Agency for Science, Technology and Research (A*STAR) is Singapore"s lead public sector agency that fosters world-class scientific research and talent to drive economic growth to transform Singapore into a vibrant knowledge-based and innovation driven economy. For more information about A*STAR, please visit: www.a-star.edu.sg

A*STAR is spearheading a series of Strategic Research & Translational Thrusts (SRTT) that harnesses its multidisciplinary expertise to undertake a focused research mission. Operating as a cross-A*STAR initiative, SRTTs are geared at delivering impact and outcomes in specific thematic areas. Led by the A*STAR Research Office (RO), SRTTs will be actively managed where the SRTT Programme Directors and research team members will be provided dedicated central support. Under the newly established Central Initiative Administration (CIA), A*STAR is recruiting a Manger/Senior Manager/Assistant Director for SRTT Programme Research Administration and Operations.

Responsibilities & Duties:

• Support the overall administration, office management and operations of SRTTs, including research admin support (e.g., support Project Investigators (PI) in grant administration and reporting, ethics review, research software support, scientific advisory panel meeting logistics, etc.)
• Provide corporate and business service support to SRTTs, working with Corporate Group (CG) and Space, Infrastructure and Admin (SpIA) Partners and Research Institute (RI) admin teams.
• Craft, review, and implement business process workflows to achieve efficiency and optimization.
• Work with the Central Initiative Directorate (CID) team to manage and track the operating budget for supporting the SRTTs; this includes costs of SRTT staff training, development and engagement, engaging experts / advisors, CG support, and other costs that may not be directly attributed to specific SRTTs.
• Work closely with RO and other relevant stakeholders to formulate, communicate, and implement administrative policies and procedures, adhering to relevant A*STAR policies and guidelines.
• Onboard new staff and students, including visiting scientists/professors.
• Plan and prioritize to cater to the different needs of SRTTs.

Requirements:

• Preferably possess a BSc or BA in a scientific discipline.
• Minimum 5 years of experience in research administration and operations preferred.
• Strong analytical and system thinking abilities, and good project management skills.
• Good communication and presentation skills (both written and oral)
• Ability to build relationship and work across different functions and departments
• Proficiency in data analytics is a bonus

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Take a leading role in the success of the boutique and be accountable for providing best customer experience, for pre and post selling of products
• Make productive contribution for product and brand promotion by execute assigned task within given time frame and in ways that meet objectives.
• Demonstrate strong leadership and take initiatives within the team. Plays key role in development of other boutique associates.

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch