Responsibilities

• Process and follow up on Credit Card applications
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints
• Conduct KYC or KYC review on new and existing customers
• Assist in Credit Card risk control
• Assist in daily operations for Credit Card back-office
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary

Requirements

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• Minimally 1-2 years of relevant customer service experience

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary:

This role will focus on Participating Fund Management projects.

Job Description:

• Support the development of a new system to allow customer service team to self-service for Par Fund related customers’ queries
• Work closely with various stakeholders in providing actuarial technical support or solution for setup of the new system
• Perform user acceptance testing (UAT) for setup of the new system
• Assist in annual bonus declaration study and implementation
• Assist in request for revised benefit illustration escalated to Actuarial
• Assist in policy enquiries escalated to Actuarial
• Assist in documentation relating to Par and UL processes
• Assist in other ad hoc requests / projects relating to Par and UL business

Who we are looking for:

Competencies & Personal Traits

• Good technical, analytical and problem solving skills, with the ability to work independently
• Experience with Microsoft Excel VBA is preferred

Working Experience

• 0 to 3 years in relevant fields of discipline

Professional Qualifications

• Good progress in actuarial exams

Education

• Degree or diploma in Actuarial Science, Mathematics, Statistics or Finance

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Company Information

GLC Recycle was established by an experienced team of industry-hardened professionals who have an extensive history of more than 15 years of trading experience in the non-ferrous metals and battery cathode materials industry who are now venturing into battery recycling.

Main functions and responsibilities

Supply Chain Management

• Liaison with government agencies/authorities for all regulatory requirements including (but not limited to) licenses, permits/approvals, and trade agreements etc in import/export of goods and materials
• Arrangement of freight shipments with forwarders
• Liaison with factories, freight forwarders and warehouses
• Tracking and managing of warehouse inventories

Operations Management

• Preparation of sales/purchase contracts, confirmations, and other documents
• Tracking and proper filing of prepared documentations
• Tracking and updating of shipping information
• Preparation of operational reports
• Preparation of shipping documents

Stakeholders Management

• Support as and when required, client onboarding process, and static data maintenance.
• Handle queries and communications with overseas and local counterparts, sellers and customers

Skills/Requirements

• Minimally 2 years of experience in similar position
• This role requires proficiency in English and Mandarin both Spoken & Written (you will be liaising with Chinese-speaking stakeholders who are only able to communicate in Mandarin
• Familiarity with incoterms
• Knowledge and experience in import and export procedures
• Independent, responsible and initiative
• Flexible and willing to learn
• Good communication skills

Salary

• $3000 - $4000

Other Information

• Location: Paya Lebar
• AWS
• Annual Leave – 15 days and incremental up to 20 days
• Corporate Insurance and Medical Benefits

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

CMC are hiring! We have a permanent opportunity for a bilingual Client Services Executive (Mandarin or Cantonese & English) to join our CFD team, based onsite in our Singapore office.

Please note that this role is only open to Singapore based candidates who are Singapore Citizens, Permanent Residents or LTVP Holders with PLOC.

Why you’ll love working at CMC Markets:

• Growth: RG146 (Financial Regulatory) qualification, Linkedin learning, internal opportunities, intensive training and support from the L&D team.
• Team: You’ll work alongside a collaborative and diverse team with supportive Team Leader and Manager that all value an amazing workplace culture.
• Social: We have our own in-house Culture Club that organises a bunch of activities such as: Parties, Dinners, Networking events, bowling etc. We also have social clubs where like-minded colleagues can bond over ocean swimming, fine dining or gaming etc.
• Perks: Day off for your birthday, free breakfast and coffee every day, additional day of leave after each year of service, volunteer opportunities, discounted rates at various retail stores.

What will you be doing:

• No cold calls! The aim of this role is to support our clients, which are at the heart of everything we do.
• Proactively respond to inbound client queries through Phone, Email, Live Chat and Messaging.
• Act as a brand ambassador by providing excellent and high calibre client service to ensure a positive experience for all clients.
• Proactively identify opportunities to improve the client experience.
• Maintain KPI and SLA targets, both individually and as a team.
• Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. Pega).

Who we’re looking for:

• Strong customer service orientation.
• Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships.
• Demonstrates passion and enthusiasm for the financial services industry and financial markets.
• Excellent verbal and written communication skills (Mandarin or Cantonese & English, typing included).
• Strong resilience and capacity to work with customers with varying degrees of market knowledge in a call centre environment.
• Customer service experience will be helpful.
• Undergraduate degree in relevant discipline desirable (Business, Finance, Economics etc.).

Full time position Monday - Friday, ideally on a rotating roster. Shift times are 7am to 4pm, 1pm to 10pm or 2pm to 11pm.

About CMC Markets:

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.

• Assess and negotiate incoming Maintenance & Repair estimates with the respective repair vendor/depot.
• Make sure the best possible Maintenance & Repair quality in a most cost effective manner.
• Verify incoming Equipment Check reports (ECR) for plausibility and correctness.

Requirements:

• Nitec in Industrial Engineering/Mechanical Engineering or equivalent.
• At least 2 years of relevant working experience
• Strong technical knowledge in tank containers industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Responsible for all Flexitank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in flexi tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740