LOCATION: JURONG

WORKSCHEDULE: MONDAY TO FRIDAY 830AM TO 6PM

Responsibilities:

• Coordinate with internal and external stakeholders to plan shipments and execute contracts efficiently
• Monitor shipping progress to ensure timely and smooth delivery of commodity products
• Manage and organize shipping documents to optimize operational efficiency
• Handle bank-related processes, including payments and collections
• Prepare and maintain Accounts Payable (AP) and Accounts Receivable (AR) reports

Requirements:

• Minimum Diploma in Logistics/Warehouse Management or a related field.
• Minimum of 1 year of relevant experience in Logistics and Supply Chain.
• Proficient in MS Excel, with strong accounting knowledge and attention to detail.

Mission: To learn to manage the branch and the team in order to maximize sales and gain customer loyalty.

PEOPLE MANAGEMENT

· To act as a role model for the management of the team.

· To communicate actively with the team, according to requirements.

· To ensure the development of the team towards a high level of knowledge and performance.

· To detect the potential of each employee and ensure their development.

· To ensure the optimal management of personnel administration duties.

· To lead the team and correctly and actively manage potential conflict.

· To ensure compliance with the regulations and the legislation.

· To be responsible for the health and safety of the team.

BUSINESS MANAGEMENT

· To plan the required measures in order to reach targets.

· To analyze and review management indicators and costs in order to improve them.

· To ensure a good level of customer service in the team.

· To continuously monitor sales and customer service.

· To optimize resources and try to minimize expenses

GYMNASTICS CURRICULUM (PREFERABLY)

· Experienced in Gymnastics Coaching for children (aged 18 months old to 12 years old) and able to lead a class of 10-20 children at one time

· Plan Curriculum for different levels

· Mentor and Guide trainee/ junior coaches

ATTITUDE

· Communicates well and is persuasive.

· Shows initiative and decision-making/problem-solving ability.

· Leads by example and is capable of motivating the team.

· Acts quickly and is multi-disciplinary.

· Is tenacious and can deal with stress.

· Is enthusiastic, friendly, cordial, and polite.

· Ability to listen.

· Prioritisation – optimal use of time.

· Self-motivating and self-critical.

SKILLS

· Leadership qualities – mobilizes and motivates the team.

· Organisation, Management, and Planning.

· Able to analyze and offer solutions.

· Communicative and persuasive.

· Customer and image-oriented.

· Ability to adapt – energy and speed.

Salary Package: Basic+ Travel allowance+Incentive+Performance Bonus

Job Type: Full-Time

Job Description & Requirements:

Roles & Responsibities

*Identify and onboard potential clients in the hawker, coffeeshops /restaurants and food courts

*Achieve and exceed sales targets through effective sales strategies and negotiationm skills

*Build and maintain strong relationships with new clients to ensure repeat business and

customer satisfaction through active follow-up and regular sales visits

*Develop and execute effective sales strategies and plans to meet and exceed sales targets

*Stay updated with industry knowledge, competitors and market developments

*Provide excellent customer service and address client inquiries and concerns promptly

*Cross-selling/Upselling of products

*Ensure prompt payment from clients

Requirements:

*Proven experience in sales, preferably in the frozen meat or food industry with 2-3 years

experience

*Inexperienced candidates are warmly welcome as well as there will be a mentor

assigned for guidance

*Strong understanding of market dynamics and customer behavior in the frozen meat sector

*Strong negotiation and communeration skills

*Excellent communication, negotiation, and interpersonal skills

*Ability to work independently and as part of a team

*Results-oriented with a track record of meeting or exceeding sales targets

Qualifications:

*Candidated with all pior work experiences are welcomed

*Proven experience in B2B sales, preferably in the food supply industry with 2-3 years experience

*Proficient in multiple languages / dialects is a plus

*Knowledge of food industry trends

*Preferawith valid driver's licence and willingness to travel to meet clients

Responsibilities:

• Manage contracts fulfillment.
• Responsible for reviewing and drafting of contract terms and conditions.
• Negotiate contract terms and conditions
• Handling of L/C documentation and relevant documents

Requirements:

• Min Diploma in Finance/Accounting or relevant education qualification
• Min. 2 years’ experience in similar capacity in trading house / shipping company
• Familiar with incoterms and contract law

· Managing the overall kitchen operation of a restaurant.

· Developing and planning menus based on the restaurant's concept and target customers.

· Ordering inventory and purchasing supplies and ingredients.

· Ensuring food quality and presentation are up to the restaurant's standards.

· Training and supervising kitchen staff, including sous chefs, line cooks, and dishwashers.

· Keeping compliance with health and safety regulations and food handling procedures.

· Developing and enforcing kitchen policies and protocols.

· Managing kitchen budget and expenses.

· Collaborating with restaurant management to create and implement marketing strategies.

· Keeping up with industry trends and incorporating new ideas and techniques into the menu and kitchen operation.

Key Responsibilities:

(1) Executive Support

• Serve as the main point of contact between executives and internal/external clients.
• Manage executive schedules, including organizing meetings, appointments, and travel arrangements.
• Handle executives’ requests, inquiries, and correspondence professionally and efficiently.

(2) Budget and Reporting

• Prepare, review, and submit budget reports, tracking expenses against forecasts for business units.
• Collaborate with finance and other relevant teams to gather financial data for reporting.
• Compile, analyze, and prepare presentations and update decks to management on the business unit’s performance, progress, and key initiatives.

(3) Meeting and Event Coordination

• Organize and coordinate meetings, including preparing agendas, taking minutes, and circulating meeting materials.
• Arrange logistics for meetings, conferences, and events, ensuring all needs (e.g., venues, materials) are met.

(4) Communication and Correspondence

• Manage phone calls, emails, and messages on behalf of the executives, ensuring timely and appropriate responses.
• Draft, proofread, and edit reports, presentations, and executive communications.

(5) Documentation and Filing

• Maintain an efficient filing and documentation system for critical records, ensuring confidentiality.
• Monitor and manage office supplies, researching and ordering as needed to ensure operational efficiency.

(6) General Administrative Tasks

• Assist in preparing briefing documents, update decks, and reports for internal and external use.
• Prepare and submit expense reports, timesheets, and other related documentation.

Requirements:

• Proven experience as an Executive Administrative Assistant, Senior Executive Assistant, or in a similar role.
• Proficiency in MS Office Suite (especially Excel, PowerPoint, and Word) and familiarity with office management systems.
• Experience preparing budget reports and presenting updates for executive review.
• Excellent organizational skills and attention to detail with the ability to multitask and prioritize workloads.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality when handling sensitive information.
• Diploma or degree in Business Administration, Finance, or a related field preferred.

To apply online please use the apply function:
(EA:17C8643 / R1766238 )

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

The work location is close to mrt, there are multiple locations to choose from

Full time/part time

Selling shoes and insoles

• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts for orders.
• Visiting clients and potential clients to evaluate needs or promote products and services.

Job Summary

• The Logistics Executive will support comprehensive logistics operations to streamline project
• execution within an EPC framework. This role demands strong organizational and coordination skills
• to manage resources, ensure cost-effective and timely delivery of materials, and optimize
• transportation strategies for heavy and oversized cargo. The successful candidate will work closely
• with project managers, suppliers, and subcontractors, coordinating with internal and external
• stakeholders to resolve challenges proactively and maintain smooth logistics workflows. The Logistics
• Executive will also contribute to compliance with safety, quality, and environmental standards in all
• logistics activities, supporting efficient and safe project delivery.

Job Description

• Partner with suppliers to confirm timely and efficient delivery of materials and equipment, ensuring alignment with project schedules and requirements.
• Oversee inventory updates, coordinate material handover and takeover processes, and ensure accurate tracking and documentation of all inventory movements.
• Organize and oversee laydown areas to facilitate streamlined storage, accessibility, and handling of materials, optimizing space and reducing retrieval times.
• Maintain high standards of cleanliness, organization, and safety within storage areas, addressing potential hazards and ensuring compliance with safety protocols.
• Oversee the careful handling, labeling, and protection of all materials to prevent damage, deterioration, or contamination.
• Keep accurate maintenance records for all lifting equipment and gear, coordinating routine inspections and maintenance schedules to ensure compliance and safe operation.
• Review and verify the accuracy of all shipping documents from suppliers, ensuring compliance and completeness to avoid delays and discrepancies.
• Request and evaluate freight and transportation quotes, ensuring accuracy and securing the most cost-effective rates for project shipments.
• Collaborate with project teams to develop, plan, and prioritize logistics activities, supporting seamless project timelines and completion.
• Track incoming shipments, verify quantities, conduct inspections, and address any discrepancies or damage with relevant parties.
• Assist in identifying and resolving logistical issues, ensuring timely communication with both internal and external stakeholders to minimize project disruptions.
• Enforce adherence to health and safety regulations across all logistical operations, proactively implementing measures to reduce risks and maintain compliance.

Requirements

• Diploma/Certificate in Logistics or a related field.
• Minimum of 2 years of relevant logistics experience within the construction industry, preferably with a focus on large-scale or EPC (Engineering, Procurement, and Construction projects.
• Demonstrated proficiency in logistics management, including material handling, equipment coordination, and project-based logistics planning.
• Solid understanding of transportation, warehousing, and inventory management principles, with proven experience in logistics tracking, monitoring, and reporting.
• Familiarity with maintenance scheduling for lifting equipment and gear, as well as compliance with relevant safety and regulatory standards.
• Strong organizational abilities with an aptitude for prioritizing tasks and managing multiple responsibilities efficiently in a dynamic environment.
• Proven ability to identify logistical challenges and develop effective solutions under time constraints.
• Excellent communication skills to foster collaboration with suppliers, project teams, and subcontractors; ability to convey information clearly and resolve conflicts diplomatically.
• Understanding of safety standards and regulatory compliance in the construction industry, including risk assessment and mitigation strategies.
• Flexibility to adjust to changing project needs and work effectively in a fast-paced, deadlinedriven environment.
• Proficient in Incoterms, port and air clearance procedures, and Singapore Customs regulations, including tax and duties requirements.
• Strong coordination abilities with excellent written and verbal communication skills in English, capable of effectively conveying information across diverse teams and stakeholders.
• Skilled in working within diverse teams, demonstrating adaptability and respect for different perspectives.
• Able to handle multiple tasks and adapt to shifting project requirements and timelines with flexibility and resilience.
• Meticulous and analytical, with a strong focus on problem-solving and accuracy in logistics processes.
• Capable of working efficiently under tight deadlines, maintaining high-quality output in highpressure environments.
• Highly motivated with the ability to work independently, demonstrating initiative and requiring minimal supervision.
• Will be required to work full-time on the project site in Tuas South
• Willing to work 5.5days per week.

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Sales @ Car Choice

• Attractive commission scheme with basic salary and CPF contribution.
• Training provided by experienced team managers and senior colleagues.
• Wide selection of Japanese, Continental, and Premium models for customers.
• Variety of financing schemes to suit customers’ needs.

Responsibilities

• Foster strong customer relationships and deliver exceptional service.
• Facilitate sales, including logistics, insurance, financing and service arrangements.
• Oversee showroom operations and product maintenance.

Skills Required

• Minimum GCE ‘N’ Levels required.
• Possess good interpersonal and communication skills.

Other Requirements

• Valid Class 3 driving license is advantageous.
• Prior experience in automotive industry will be an added advantage.
• Team player with positive work attitude.

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

The incumbent will be based in one of the Public Health Institutions.

Key Responsibilities

• Supervise warehouse staff and daily activities.
• Managing, evaluating and reporting on warehouse productivity.
• Tracking and coordinating the receiving, storage, timely delivery of goods and materials.
• Checking of orders, inventory and deliveries for accuracy.
• Maintaining records and provide timely update.
• Perform daily inspection of the warehouse grounds.
• Coordinate and maintain the readiness of the equipment and tools for work.
• Ensure audit readiness on responsible areas.
• Ensure maintenance of standards and compliance with health and safety regulations.
• Work with Logistics Lead to review and update the logistics policies and procedures.
• Other ad-hoc tasks as assigned by Reporting Office.

Requirements

• Requires a combination of technical and interpersonal skills.
• Strong working knowledge of warehouse operations and management.
• Excellent leadership and organisational skills.
• Strong communications and interpersonal skills.
• Knowledge in SAP, WMS or Ariba will be an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Job Description:

• Manage and rearrange car storage spaces.
• Swap replacement cars with customers.
• Inspect and quote bodywork for end of contract.
• Send, collect, and inspect cars at AutoSpray/washing point.
• Inspect and send worn out PVC seats for replacement/repairs.
• Prepare and arrange cars for GetGo use.
• Inspect tow-in cars and submit request forms to the Service Advisor (SA).
• Issue replacement cars as approved by the workshop/salesperson.
• Update the total ready cars from the workshop/ARC to GetGo.
• Monitor cars sent to the workshop and update reports.
• Check and approve parts quotations.
• Prepare next-day delivery cars for salespersons.
• Monitor and arrange VICOM inspections.
• Create/update PO/DO/end contract entries in Dewtouch.
• Check/tally keys and cars daily.
• Check/tally invoices for windscreen/PVC seat replacement, etc.

Requirement:

• Valid Class 3 driving license
• Basic computer knowledge
• Candidates with experience in the Automotive industry preferred
• Must possess at least a Primary/Secondary School/O Level, and any other field
• 5.5 days work week

Responsibilities:

• Approve proposed ratings for manning offices (excluding Petty Officer).
• Review and validate invoices and disbursements (excluding travel expenses).
• Assist with tasks concerning seafarers, if assigned.
• Collaborate with vessels and manning agents to plan crew relief and maintain a 90-day planner.
• Verify qualifications and documents of sea personnel candidates per recruitment criteria.
• Ensure compliance with STCW Convention and Flag State regulations for crew joining or sailing ships.
• Fulfill Flag State documentation requirements with manning agents.
• Monitor validity of officers’ and crew’s licenses and documents.
• Coordinate crew change activities with relevant parties.
• Obtain owner approval for any necessary candidates.
• Maintain updated records of crew lists and sea staff.
• Update crew matrix for tanker vessels.
• Arrange officer briefings via video/audio-link or in-person at specified locations.
• Verify invoices from port agents and the Statement of General Expense (SGA).
• Manage crew travel arrangements (CTM).
• Perform additional assigned ad-hoc duties as needed.

Requirements:

• Demonstrate strong interpersonal skills and effective communication across all management levels.
• Exhibit proficiency in negotiation, leadership, and management.
• Hold a minimum of a Degree in a Marine-related field.
• Possess a minimum of 3 years of experience in the marine/shipping industry in Singapore.

We are a fast growing organization and we are looking for people to support our admin process.

We offer flexible work arrangement and you can work from home.

• Flexible timing.
• Can work from home.
• No experience needed.
• We will provide all the neccessary training.
• If you are a self-disciplined person who can work well remotely, you are welcomed to apply.

1. Ensure that practices are in compliance with local legislation and regulation;

2. Maintaining employees’ personal file and updating employees’ details;

3. Performing monthly payroll processing including preparations of IR21, IR8A, leave pay and claims ;

4. Preparing necessary HR documents for hiring, disciplinary handling, exiting, job increment and promotion and misc. letter when staffs requested for ICA, MOE, MOM;

5. Planning, preparing, coordinating and administering of employees’ training program;

6. Handling and liaising between staffs and insurance broker on insurance claims and work injury compensations and all documentations;

7. Performing duties pertaining to welfare matters, grievances, disciplinary issues;

8. Maintaining all records of staff attendance such as annual leave, leave of absence and medical leave etc. Input Off-in-lieu as and when required for PH and pre-approval by management;

9. Verifying claims with proper record keeping, monitoring of entitlements for staff outpatient and inpatient medical

10. Handling all Govt bodies on HR related Matters (MOM’s call on foreign worker stays verification, Calls from HDB and MOM to verify Foreign Workers and even House Owners, Surveys and Reports for all govt bodies as well)

11. Follows through on home leave applications of foreign worker and seek the necessary approvals, purchase of air ticket for resigning foreigner workers, levy waiver for workers returning from home leave;

12. Over sees and manage all work passes applications, renewal and cancellations, mandatory courses to be possess by worker, update of personal details and any other matters for foreign workers

13. Full spectrum of talent acquisition processes including hiring candidates, ensure recruitments documents are in order, job posting, screening of CVs, interview arrangements.

14. Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, IR21 and clearance;

15. Manage day – to -day HR activities, including maintaining employee records and preparing hr related documents

16. Perform any other duties as assigned.

Job Requirements:

- At least 2 years' related HR experience

- Proficient in Employee Act and HR practices

- For Singaporean or PR only

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Any interested candicate please forward your resume to [email protected].

Our Background:

We are a local-grown organisation with 40 years of experience in the environmental services sector. With our growing fleet and team, we provide essential waste management and cleaning services to our Singapore clients.

We are expanding and are looking for dedicated individual to join our Operations team, responsible for operational matters such as daily deployment of drivers and crew...

Job Description:

• Responsible for the daily deployment of routes
• Supervising drivers, vehicle movement and routes
• Coordinate logistics matter on special arrangements
• Working with Fleet Management on vehicle planning issue for inspection etc.
• Any ad-hoc jobs assigned

Requirement:

• Attention to details
• Team Player
• PC/Computer literate
• Good Customer Serivce

Other Information:

• 5 days work week
• Full Time

We hope to hear from you!

· Experience in cooking South indian food like idly,dosi & Meals Etc.

· Ability to follow SOP’s and detailed recipes.

· Knowledge of varieties of Indian Spice.

· Follow the Instructions of Head Cook and able to work with team Member.

· Ensure the food quality and the presentation.

· Ensure the prompt and speedy delivery of orders.

· Receiving goods after checking the quality and quantity.

· Storage of raw materials and ingredients appropriately.

· Check the quality of raw and cooked food products to ensure the standards.

· Ensure personal hygiene and safety requirements.

· Ensure the cleanliness of the kitchen, cooking utensils, and equipment.

· Must be able to work on weekends and public holidays.

· Able to work well under pressure in a fast-paced environment.

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Managing small project teams to develop, execute and complete assignments
• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

Responsibilities:

• Support the Centre Manager in formulating and implementing strategies to maximise rental and occupancy, as well as to optimise the tenancy mix of the mall
• Perform market research and analysis to identify, prospect and secure new market segments
• Develop and execute marketing strategies to attract the right tenants to the property
• Negotiate leases and attend to tenancy-related matters.
• Plan, establish and maintain good landlord-tenant relationships
• Responsible for the productivity and budgetary performance of the leasing department
• Responsible for all aspects of lease management
• Any other duties assigned

Requirements:

• Degree in Real Estate/Building Management/Marketing or related discipline, with at least 2 years’ experience in the leasing function in a retail real estate industry
• Strong negotiation skills and have working knowledge of the tenancy agreement process and documentation
• Strong interpersonal, communication and presentation skills.
• Well organized, meticulous and highly numerate
• Highly motivated, resourceful, positive and proactive, and with these traits, thrive on challenges and time pressures
• Able to work independently as well as part of a team in a constantly evolving environment

Duties:

1) Sourcing for new customer accounts

2) Maintain and service existing customer accounts

3) Review daily orders

4) Responsibility includes account receivable

5) Delivery of goods when required.

Requirements:

1) 1-2 years experience as sales executive in Horeca

2) O levels and above from recognised institutions

3) Positive & pleasant demeanour (speak to us if you love food!)

4) Company uniform to be provided

5) Possess of own transportation is a plus

6) 5.5 days work week

Job Descriptions:

• Manage a team of in-house Technician including roster planning, to carry out day-to-day building M&E services.
• Develop and implement preventive/ corrective M&E maintenance to ensure smooth and efficient operations of services.
• To provide technical knowledge and advice to the Team to resolve any site issue. To respond and compile fault cases and highlight any major issue to managers.
• Oversee sub - contractors in fitting out/ reinstatement of A&A works in accordance with authorities/ building’s regulations if needed. Manage minor A&A works M&E /facility-related repair and replacement works.
• Managing and fostering relationships with team/vendors and other key stakeholders through effective communications, collaboration, and engagement.
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled.
• Administration of service or term contracts including cost comparisons and negotiation for contract renewal/ replacement of building M&E services.

Requirements:

• Facilities management background with at least 3 years of similar experience.
• Minimum Diploma / Degree in Facilities Management, Building, Engineering or any equivalent.
• Good technical knowledge in Mechanical systems / Engineering and ACMV.
• Good communication skills and Proficient in Microsoft applications.
• 5.5 Days Week, Island wide locations available.

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

TAN CHOON HAU

EA License | 18C9251

Registration No | R1988835

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.