• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Highlights

• AWS + Performance bonus
• 5 days work week, Mondays to Fridays (9am-6pm)
• Ubi, Singapore

Responsibilities

• General Ledger Management: Maintain and update the general ledger with accurate and timely entries.
• Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payments and collections. Reconcile vendor statements and resolve any discrepancies promptly.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements.
• Fixed Asset Management: Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Fixed Asset Management: Ensure compliance with relevant accounting standards and company policies for fixed asset management.
• Bank Reconciliations: Perform monthly bank reconciliations and investigate and resolve any discrepancies.
• Tax and Compliance: Support the preparation and submission of tax returns and statutory filings.
• Audit Support: Assist in internal and external audits by providing necessary documentation and explanations.
• Cash Flow Management: Monitor and manage cash flow to ensure the company can meet its financial obligations. Prepare cash flow forecasts to support financial planning.
• Follow-Up and Communication: Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.

Requirements

• Minimum Diploma in Accountancy or equivalent.
• Min 2 years of related working experience, preferably in the airfreight and logistics industry.
• Well versed in Microsoft Office applications (Word & Excel).

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Aviation Safety Officer (Training provided)

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Raffles Place

• Account Receivables - Process and send tenant invoice, monitor and follow up on tenant arrears
• Account Payables - Record vendor invoice and process payment
• General Ledger - Prepare journals and finance reports
• Assist with GST, Income Tax and Budget preparation
• Compliance of internal and accounting controls

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Salary: up to $4200

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:

• Account Receivables - Process and send tenant invoice, monitor and follow up on tenant arrears
• Account Payables - Record vendor invoice and process payment
• General Ledger - Prepare journals and finance reports
• Assist with GST, Income Tax and Budget preparation
• Compliance of internal and accounting controls

Job Requirements: Min Diploma/Degree in Accountancy or similar w min relevant internship experience, preferably in financial institutions

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Monthly Salary: $2,000
Working Location: Tanjong Pagar
Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key responsibilities:

* Technical Support:

• Work closely with research scientiest and engineers to support R&D projects in advanced manufacturing technologies.
• Identify and recommend appropriate characterization techniques, test standard and methodology for projects.
• Perform sample preparation, equipment operation, data collection and report for metallurgical analysis, materials characterization and measurement.
• Operate and maintain analytical and test equipment, such as cross-section polisher, optical microscope with image processing software, mechanical tester, profilometer and spectrometers.

* Lab Management and day-to-day operations

• Maintain lab equipment in good working condition, lab consumables are adequately stocked and well managed.
• Source and purchase new equipment, modules and accessories.
• Prepare and update lab safety document RA/SWP. Implement and maintain 5S in the lab.
• Provide training and advice for lab equipment users.

Requirements:

• Diploma in Materials, Chemistry, Mechanical Engineering, or equivalent.
• Good communication skills.
• Self-motivated with a positive work and learning attitude.
• Team player who thrives in a collaborative environment

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary : $2,500 - $3,300
Location: Bukit Batok
Working hours: 44 hours / week

Required to work on rotating shift - including weekdays & weekend + PH

• Working Hours - Shift Work
• AM Shift – 8am to 5pm
• PM Shift – 10am to 7pm

(1 week once base on schedule either Day Duty or Night Duty)

• Day Duty Officer – 7am to 7pm
• Night Duty Officer – 7pm to 7am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Work in the world-renowned terminals at Changi Airport. Perform security checks and baggage screening in restricted areas and departure gates.

Details:

· Salary up to $2,750

· Joining Bonus of $5000* for December Intake

· Fixed AM Shift Allocation (Transport provided for odd hours)

· Candidates with no experience welcomed to apply

· Sponsored WSQ Training

· Salary during Training

Responsibilities:

· Pre-Board Screening

· Manual Bag Checks

· Metal Detector Operator

Requirements:

· Minimum N Level (or 3 × Level 4 in WPLN)

· Singaporeans only

· Able to commit 12-hour shift (Including Weekends and Public Holiday)

Benefits:

· Indoor Working Environment

· Medical, dental and insurance benefits

· Staff corporate rates, discounts and recreational passes for staff and family

· High career prospect with horizontal and vertical growth!

· Staff discount at Changi Airport

Interested parties please feel free to send your details to 8498 6788 or click Apply.

Alternatively, walk in and quote “JAYE”

Certis Commonwealth @ 6 Commonwealth Ln, Singapore 149547

Monday to Friday, 9am to 5pm

We regret that only short-listed candidates will be notified.

Job Scope

1. Payroll Processing:
   • Oversee the calculation of wages, deductions, and withholdings, ensuring adherence to statutory requirements such as Central Provident Fund (CPF) contributions and Skills Development Levy (SDL).
   • Ensure Accurate and timely payment of salary which includes hourly / daily / monthly paid employees depending on the terms and conditions of employment.
   • Review payroll transactions, including adjustments, bonuses, and incentives, while ensuring compliance with employment contracts and relevant legislation.
   • Coordinate with Operations, HR and Finance departments to ensure proper documentation and authorisation of payroll changes in accordance with the Employment Act and other regulatory guidelines.
2. Compliance:
   • Stay updated on relevant Singaporean labour laws, tax regulations, and statutory requirements governing payroll processes.
   • Ensure compliance with CPF contributions, SDL, Income Tax Act, and other relevant regulations, maintaining accurate records and timely submissions.
   • Implement and maintain internal controls to safeguard payroll data and mitigate compliance risks, adhering to the Personal Data Protection Act (PDPA) guidelines.
   • Prepare and submit required payroll reports to government agencies such as the CPF Board and IRAS, (and/or equivalent for overseas) in a timely and accurate manner.
3. Systems Management:
   • Oversee the integration and implementation of payroll system module, ensuring data integrity, accuracy, and compliance with Singaporean regulatory requirements.
   • Collaborate with IT or external vendors to address system issues, implement upgrades, and enhance functionality as needed, ensuring compatibility with local regulations.
   • Conduct periodic audits of payroll data to identify and resolve discrepancies, adhering to auditing standards set forth by the Accounting and Corporate Regulatory Authority (ACRA).
4. Reporting and Analysis:
   • Generate and analyse payroll reports to ensure adequate checks, reviews, as well as to support decision-making and identify trends or areas for improvement, leveraging data analytics tools and software.
   • Prepare ad-hoc reports as requested by management or other stakeholders, providing insights into business and payroll-related matters for strategic planning purposes.
   • Collaborate with Finance and HR departments to reconcile payroll-related accounts and resolve discrepancies, ensuring accuracy in financial reporting.
   • Ensure timely billing of employee expenses to Clients when required

Job Requirement

• Min Diploma with. 1-2 years of payroll experiences

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a dedicated and proactive Human Resource Officer to join our team and support the HR team in its daily operations. If you have a passion for people management, employee relations, and organizational development, this role is a perfect fit for you.

Key Responsibilities:

• Assist in the recruitment process, including job postings, screening candidates, scheduling interviews, and onboarding new employees
• Handle employee queries related to HR policies, procedures, and benefits, ensuring timely and accurate responses
• Maintain accurate employee records and update the HR database with all relevant personnel information
• Assist with the administration of compensation, benefits, and performance management systems
• Coordinate training and development programs for employees to enhance their skills and performance
• Handle disciplinary matters and employee grievances, ensuring all issues are managed fairly and in line with company policies
• Prepare and process HR documents such as employment contracts, termination letters, and other administrative forms
• Monitor and maintain compliance with labour laws and company policies to ensure a safe and lawful workplace
• Organize employee engagement activities to promote a positive working environment and strengthen team cohesion

Requirements:

• Minimum Diploma and above
• Strong organizational and multitasking skills to manage various HR functions
• Excellent communication and interpersonal skills, with the ability to maintain confidentiality
• Problem-solving skills with a proactive approach to handling HR issues
• Ability to work independently and in a team-oriented environment

Why You Will Gain:

• Opportunities to be involved in multiple HR functions, including recruitment, employee relations, and training
• A dynamic and supportive environment that fosters professional growth
• Hands-on experience in developing and implementing HR processes
• A chance to contribute to building a positive workplace culture and improving employee satisfaction

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee inbound and outbound logistics to ensure on-time deliveries.
• Prepare precise shipping documents while adhering to regulations and L/C guidelines.
• Promptly send shipping documents and notify importers.
• Investigate and address logistics-related claims efficiently.
• Keep SAP records up to date with high accuracy.
• Ensure the integrity of both digital and physical records.
• Produce detailed and timely logistics reports and documentation.

Requirements:

• Min 2 years of warehouse operations experience
• Proficient in Microsoft Officer
• Min O Level

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

1. Provide research clearances for Research Department (against research blackout list)

2. Maintain greylists and blackout lists in the PIP System

3. Process staff's trade applications

4. Handle staff's general enquiries relating to Staff Trading Policy & Chinese Walls & Conflict Management Policy

5. Perform user acceptance testings for new PIP System

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Credit Controller Officer / Executive
Salary: $2800 to $3500 (Depends on Experience) + AWS + VB
Mon to Fri - 9am to 6pm
Working Location: Joo Koon
(Lunch Provided & Transport provided - From Boon Lay)

Responsibilities

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance
• Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures, controls and processes
• Any other duties as assigned
• Evaluating new credit request and conducting client credit checks.
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Responding client inquiries
• Liaising with customers (internal/ external) to build and foster strong relationships.

Requirement

• Diploma holder (Finance Background preferred)
• 2 to 5 years of relevant working experience in credit control would be advantageous
• Able to deal with clients for debt collection

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Permanent full-time role
• Salary $2850 + JOINING BONUS $2500
• No bond
• Training Provided
• Working Location: Changi

Job Description:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee inbound and outbound logistics to ensure on-time deliveries.
• Prepare precise shipping documents while adhering to regulations and L/C guidelines.
• Promptly send shipping documents and notify importers.
• Investigate and address logistics-related claims efficiently.
• Keep SAP records up to date with high accuracy.
• Ensure the integrity of both digital and physical records.
• Produce detailed and timely logistics reports and documentation.

Requirements:

• Min 2 years of warehouse operations experience
• Proficient in Microsoft Officer
• Min O Level

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous) Able to use school implemented IT system for administrative purposes.
•  To handle daily varied demands and queries from parents / students / vendors / staff etc
•  To call pupils absentees and to check with parents on their child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events.
•  To render first level assistance to walk-in pupils’ needs including sick & injured pupils.
• To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
•  To help update the school activity notice board in the office (data accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

Healthcare Operations Officers (1 Year contract)

Based at Bendemeer - need to float around clinics islandwide

Mon-Fri, Office hours (might need to work sats if needed for events)

$2400 max

With 1 month completion Bonus

Job Description:

[Customer Service]

• Engage with patients and non-patients through various channels, including phone calls, in-person interactions, and events.

• Manage incoming calls and provide accurate information to inquiries.

• Distribute promotional materials (e.g., flyers) at clinics, hospitals, and roadshows.

• Maintain a positive and professional demeanour in all interactions to enhance customer experience.

• Be available for weekend engagements as needed.

[Administration & Operations Support]

• Assist with ad-hoc administrative tasks, including data entry, filing, and document management.

• Collaborate with team members on various operational projects to improve efficiency and service delivery.

• Perform other duties as assigned by management to support the overall function of the organization.

Requirements

• Min Diploma in any courses
• No exp needed

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Mon - Fri (Office Hours)

City Hall

1 year Contract

1. Experience in state court library or relevant would be a plus.
   1. Collection development and maintenance (print and electronic resources);
   2. Managing acquisitions and contract negotiations with vendors (print and electronic resources, including subscription/ renewal of online databases);
   3. Preparation and management of the Library budget and handling the day-to-day operations of the Library, including:
      1. Circulation services;
      2. Inter-library loans and document delivery
      3. Reference and information services
      4. Information literacy services (including orientation briefings and training sessions)
      5. Promotion of library resources and services; and
      6. Monitoring patron and collection usage and security.
   4. Answer enquiries received from all channels, including enquiries from walk-in users, by phone, online and through emails (internal & external).
   5. Regular current awareness/ alert services to create awareness of library resources or provide updates of library matters - manage the bulletin board, circulation of latest information etc
   6. Any other library-related administrative duties assigned by the Authority's Appointed Representative.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants