Responsibilities:

• Responsible for invoice submission to collection process.
• Account Receivable (AR) aging report preparation and maintenance to guarantee up-to-date collection status.
• Work closely with Sales, Finance, Credit Control, and the Management team.
• Maintaining close contact with consumers to address disputes or difficulties.
• Manage client account records for non-payments, late payments, and other abnormalities, and recommending repayment options if appropriate.
• Ad hoc duties as assigned.

Requirements:

• Diploma or Nitec in Finance, Accountancy or equivalent.
• With 1 – 2 years of accounts receivable or credit management experience.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager in liaising and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• Ensure risk assessment and safe working procedures are correctly executed on-site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• Wear appropriate personal protective clothing/equipment and observe all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Job Requirement:

• At least 03 years relevant experience in the construction industry preferably 2 years with the developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Must be a registered Environmental control officer with NEA
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent
• ECMO

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job Description:

• Be empowered to safeguard the nation's strategic key installations
• Provide Protection/Escorting VIP or Business partners
• Security Enforcement & Screening Duties
• Traffic, Crowd & Access Control

Requirements:

• Singaporeans Only
• Min 3 ‘N’ or 1‘O’ Level / Nitec / Diploma / Degree
• Able to take and pass IPPT (positions without IPPT are available too)
• No experience required as training will be provided
• Able to perform 12hrs shift

Salary & Benefits:

• Gross Salary up to $4,400
• New hire bonus of $35,000
• Medical, Dental & Leaves Entitlement
• Stable career with job progression in rank system
• PC>LCP>CPL>SGT>SSG>SI

For details:

- Contact (Call / SMS / WhatsApp) 80880345

- Email [email protected]

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Our client is a well-established market leader in the FMCG industry. Due to their current expansion plan, they are looking for Warehouse Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the West.

Jobs Scope:

• Perform receiving and QC checks, updating records in WMS/QC systems.
• Ensure items meet quality standards and manage quality photos in reports.
• Reject non-compliant items, handle disposal, and prevent store delivery of such products.
• Train new staff on fruit quality checks and handle administrative tasks like orders and feedback.
• Carry cartons (up to 20 kg) and operate MHE for pallet movements.
• Support quality improvement initiatives and other assigned duties.

Requirement:

• Min 1 year of warehouse experience
• Comfortable with rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Join our team as a Security Officer and contribute to ensuring a safe and secure environment for our clients and employees. We are seeking a vigilant and proactive individual who is dedicated to maintaining the highest standards of security and safety protocols.

Job Duties:

• Control of unauthorized entry/exit
• Report incidents during tour duty
• Conduct body search before an individual enters and leaves their work stations
• Escort valuables within controlled environment
• Conduct vehicle search & undercarriage check with the aid of undercarriage mirror.
• Main tasking of vehicle entry / security post / escort of cash.

Job Requirements:

• Comfortable with shift work
• Ability to remain calm and focused under pressure

Interested applicants, please submit your resume in Word or PDF.

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Auxiliary Police Officers are responsible for maintaining law and order.

Primary duties include deterring and preventing unlawful activities, safeguarding persons and protecting properties from loss and damage.

Salary & Bonus:

Gross Salary : up to $4,649 (commensurate with given rank)

Bonus of $45,000

Duties:

Safeguard premises/installations

Access and crowd control

Protect & Escort valuables

Enforce security at major and private events

Patrolling

Requirements:

· Minimum 3 “N” Levels Credits or 5 x WPLN Level 5 & above

· Able to work on rotating shift

· IPPT and shooting required

· Only Singaporeans may apply

· Able to choose Perm Shift (Day or Night)

*No experience required as training is provided

Interested applicants please contact Mr Suresh at 84986550 for F2F interview .

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Airport Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Simei School

Position: SO/WSO - Security Officer/Senior Security Officer. Day Shift

1. Work in School environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Orchard shopping mall/Bugis Library

Day/Night Shift available

1. Work in Shopping mall/Library environment

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Facility Management (Cleaning Division)

Position: Business Development Executive

The Business Development Executive is responsible for driving long-term growth for the company by building key relationships, identifying business opportunities, and negotiating business deals. The role encompasses market research, strategic planning, and client management, all aimed at increasing revenue and enhancing the brand. The Business Development Executive also collaborates with other departments to ensure that business goals align with organizational objectives. The goal is to foster partnerships, enter new markets, and optimize revenue streams.

Work scope:

Market Research:

Conduct research to identify new business opportunities, including new markets, partnerships, and customer needs.

Strategic Planning:

Develop and implement business development plans to meet growth objectives.

Client Relationship Management:

Serve as a key point of contact for potential and existing clients, maintain strong relationships, and ensure client satisfaction.

Sales Execution:

Engage directly in sales activities, including prospecting, qualifying leads, making sales calls, and closing deals to achieve sales targets.

Proposal Management:

Develop, negotiate, and finalize business proposals and contracts, aligning with both organizational and client requirements.

Partnership Building:

Engage with potential partners to explore business collaborations and joint ventures.

Revenue Optimization:

Monitor revenue streams and work on strategies to optimize profitability.

Interdepartmental Coordination:

Work closely with other departments, such as Operations, to align business development activities with organizational goals.

Marketing Activities:

Plan and implement marketing strategies, including digital marketing, brand building, and other conventional marketing channels, to support business development goals.

Reporting & Analysis:

Responsible for compiling and analysing various operational reports, including staff productivity and service quality metrics. Provides weekly updates or updates upon request, offering insights into how the organization can optimize and enhance its operational capabilities.

Requirements:

• Open to frequent travel across various sites within Singapore
• Capable of multitasking in a fast-paced work environment
• Strong verbal and written communication skills for client interaction, proposal writing, and sales presentations.
• Capable of long-term planning and setting objectives in line with company goals.
• Ability to work independently, identify opportunities, and take initiative.
• Collaborates easily with cross-functional teams to achieve common objectives.
• Strong organizational skills, with attention to detail
• A proactive individual with problem-solving skills.

Incentives:

• Career Advancement Opportunities: Benefit from a clear career path in our rapidly expanding organization.
• Flexible Work Arrangements: Enjoy the flexibility to balance work and life through our accommodating work schedules.
• Empowerment and Autonomy: Ideal for self-driven and proactive individuals, offering the freedom to manage your own schedule.
• Exposure to Management and Skill Development: Gain invaluable experience by assisting with managerial tasks or cross-department training, providing a unique opportunity for skills growth and professional development.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Opportunities for professional growth
• A collaborative and diverse work environment.

About Our Client

A well-established brand that specializes in providing comprehensive retail solutions for the Beauty and Fashion industries.

Job Description

• Support data mining efforts to identify leads, opportunities, and recommend tailored services to meet client needs.
• Maintain and update candidate information within the CRM system.
• Assist in the preparation of weekly, monthly, and quarterly recruitment status reports.
• Manage the posting of job advertisements across various job platforms.
• Facilitate partnerships and collaborations with government agencies, educational institutions, external vendors, and suppliers.
• Establish and grow client relationships through professional networking and arranging meetings.
• Source and sustain a pipeline of potential talent from schools, communities, and social media platforms.
• Work closely with hiring managers, HR business partners, and business leaders to understand recruitment requirements.
• Engage in events and initiatives to promote knowledge sharing, learning, and networking within the retail fashion and beauty sectors.
• Compile and deliver monthly updates, internal reports, and minutes of meetings.
• Plan and execute social media campaigns and content marketing strategies, including budgeting, content development, and implementation schedules.
• Develop, edit, and refine engaging and high-quality content to support recruitment initiatives.

The Successful Applicant

• Has 5 years of recruitment experience in retail industries
• CEI License
• Posseses strong business acumen and stakeholder management skills
• Skilled in working independently, taking proactive actions, and effectively prioritizing tasks.
• Strong organizational skills, ability to work independently, and multi-task in an innovative, fast-paced environment.
• Proficiency in MS Office and recruitment tools

What's on Offer

The role offers growth in recruitment, exposure to diverse industries, and opportunities to lead impactful projects in a collaborative environment.

Contact

Nicole Chan (Lic No: R2198620 / EA no: 18C9065)

Quote job ref

JN-122024-6610868

Phone number

+65 6533 2777

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Our Client:

Our client is one of the top Japanese Engineering companies, specialising in refrigeration, water treatment equipment and machinery/ construction. They are currently looking for a Sales Executive (Engineering/ Construction) to join their Singapore Office.

The Responsibilities:

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

The Requirements:

• Minimum Degree/Diploma in Engineering or equivalent with at least 3-5 years of Sales experience in building/construction industry, inclusive of Project Tendering, preferably with M&E experience
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114011

PART TIME POSITION AVAILABLE!!!

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.
• Offer guidance on academic programs, course selection, and career pathways to students.
• Delivery & inoculate an excellent service culture to enhance student experience.
• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.
• Maintain accurate records of student interactions, issues raised, and resolutions provided.
• Handle collection of payments and all centre related administrative duties

Requirements

• Priority & better compensation for candidates who able to work Weekend shift
• Minimum A level / Diploma in any discipline will have an advantage.
• Dynamic individual with service aptitude, passion for service delivery and a proactive approach
• Good written & oral communication skills
• Strong team player with self-initiatives & commitment to excel.
• Ability to function effectively and multi-task in a dynamic environment.
• Structured career progression plan to groom potential candidates

Interested applicants, please write in to [email protected]. We regret only shortlisted applicants will be notified.

Clinic Operations Executive

This role reports to the Clinic Operations Manager of the Group. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations executive, you are the first line support to assist with the administrative and operational support of the clinic. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Readiness

Ensure clinic’s operational readiness

Ensure up to date information related to clinic operations (e.g. operating hours)

Ensure that clinic assets are in optimal working condition, through planned review cycles and collaboration with clinics, facility management, IT teams

Ensure optimal staffing levels and resource allocation and rostering is timely and adequate

Keep abreast of latest ministry guidelines, ensure clinic’s compliance to regulatory standards, assist in licensing requirements and clinic licensing needs

Ensure stock levels (consumables and non-consumables) are sufficient to support clinic operations

2. Workflows and SOPs

Assist in the drafting of workflows and SOPs

Assist in the periodic audit of workflow, SOP compliance

Work closely with HQ and Clinic team to refine and optimize workflows and SOPs consistently

Assist in training of clinic staff and managing staff development to enhance their skills and performance

Manage patient appointments and follow-ups to optimize clinic efficiency

3. External stakeholder coordination

Work with vendors, suppliers, and contractors to ensure all materials and equipment align with project timelines, quality standards, and budget requirements.

Work with TPA/clients for clarification of claims and furnishing of supporting documents

Work with relevant agencies and PCN coordinators if there are follow ups for claims related to government schemes

Handle patient feedback, coordinate internal escalation process and track to resolution

4. Internal stakeholder coordination

Clinic

• Work with Facility Management to coordinate with clinics on the preventive maintenance of the clinic
• Work with clinic to raise IT related tickets for support/resolution
• Collating documents and submission of documents in a timely manner
• Assist with procurement related matters if necessary
• Assist clinic with patient refund (approval and execution)

COO office

• Support projects taken on by the group including but not limited to onsite health screening projects
• Support B2B related matters
• Support on tender documentations and administrative work

HR

• Assist HR in employee related claims, administering of employee feedback and performance review of clinic staff

Finance

• Assist Finance in month end closing and collation of documents from clinics
• Assist in the reconciliation of TPA/government related claims and data entry for administrative charges.
• Assist in providing inputs for budget preparation
• Generate corporate invoices for B2B clients

5. Administrative

Ensure proper documentation and filing of all operations related documents

Secretariat support - Minute taking and follow up tracking

Assist with tasks otherwise assigned to by Clinic Operations Manager.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Training will be provided

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use Microsoft Office applications

Can-do attitude