Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Job Summary:

· Salary: Up to $2500

· Working Days and Hours: 5 days - Monday to Friday, 8.00am - 5.15pm

· Location of work: Tuas Avenue

Job Responsibilities:

• Work closely with supervisor/manager to ensure production planning run smoothly and give support to the team.

• Coordinator between Admin and QA for any production issue.

• Ensure production output data are accurate and perform monitoring check.

• To be responsible of production data collection and data entry.

• Data key in for raw material withdrawal record, finished goods production.

• Ensure all the inspection record by production operators are accurately and comply with requirement

• Establish and enforce company policies and safety procedures for staffs.

• Other related duties as assigned by the production / operation manager and managing director.

• Location: Tuas with Company transport provided.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gan Chen Yun

Registration Number: R23116696

EA Licence No.: 06C2859

(MCI Career Services Pte Ltd)

Cleaning Company requires:

Management Executive

· Possess Diploma Qualification

· Willing to work in Cleaning Industry and in outdoor environment

· Willing to work rotated shift

· Monthly salary range from $3,000 - $4,000

Job Description

· Receive stock from Main Store into Issue Store and ensures that the product specifications and quantities match the description indicated in the requisition list before releasing to Ops

· Operate equipment for loading and unloading of stocks

· Organize, label, and manage stocks according to the required standards

· Perform physical stock count to identify stock variances to be reconciled

· Ensure all de-carton boxes are disposed of timely and neatly

· Clean and maintain production area, including machinery parts, basins, trolley, and pallets

· Maintain the cleanliness and order in every storage location

· Perform any other warehouse-related activities as instructed by the warehouse manager and store officer

· Assist in stacking, replenishing, packing and storage of stores

· Packing of items according to packing list. Ensure correct quantity and no damaged or expired items are packed

· Assist in delivery of items to respective sections / areas

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

· Physically fit

· Able to accept 6 days rotating shift working hours as required by store’s operations (Morning shift, afternoon shift and midnight shift) including public holiday

Corporate Communication

• Create and manage the content on SAMS website and social media platforms
• Design and develop content for internal and external publications, marketing/corporate collaterals, videos and other publicity materials
• Provide support for events, corporate visits, marketing or corporate campaigns and projects, and manage coordination and liaison with internal and external stakeholders and partners
• media monitoring and manage or coordinate photography and videography (e.g. interviews)
• Provide corporate & management support services

Partnership

• Maintain and develop strategic and meaningful collaborations and working relationships with corporate partners and individuals.
• Communicate with internal or external stakeholders in alignment to the SAMS Vision and Mission (which includes but does not limit to corporate, schools and other SSA) to give public awareness talks.
• Plan, organise and coordinate fundraising initiatives and events through the different marketing channel.
• Manage donors’ database, ensure accountability of donations received, and update fundraising status accordingly.
• Assist with supporting / coordinating Parents Support Group (PSG).
• Recruit and manage volunteers in activities and programmes.
• Plan and execute CSR activities to maintain and strengthen relationship with the different stakeholders.
• Prepare and issue general correspondence and acknowledgment letters to the various stakeholders and keep accurate records of fundraising activities.
• Handle public enquiries for donation, donation-in-kind, sponsorships and community projects
• Act as an ambassador/ representative for SAMS, representing the organisation at external networking events which includes cheque presentations and talks.
• Undertake any other duties as assigned

Job Holder's Requirement and Attributes

• Degree / Diploma in marketing, public relations, mass communication, journalism or related disciplines
• 3 – 5 years of relevant experience in community relations, public relations, corporate communication or marketing communication
• Resourceful, creative, proactive, possess a positive attitude and can-do spirit, has a strong sense of responsibility
• Solid knowledge and strong skills in publication, production and/or design software and video editing tools
• A proactive team player with initiative, is independent, self-driven and able to work collaboratively with cross-functional teams and external stakeholders.
• Excellent interpersonal, presentation and communication skills (written and verbal)
• Strong organizational, analytic and time-management skills
• Able to multi-task and thrive on working in a dynamic environment

We are partnering with one of the Architectural Lighting firm.

Job Responsibilities:

• In-charge of promoting the company’s brand and competence with the relevant counterparty.
• Prepare and equip the network and contracts to develop sales.
• To expand and secure new projects, contacts, clientele base.
• First point of contact with new potential clients who seek information on the products and services the company provides

Job Requirements:

• Experience in business development roles in Construction/Building material industry.
• Good contact with Distributors, Developers, Architects, Interior Designers & etc.
• Possess own transport (car)

Interested applicants, please send your updated resume with your current and expected salary.

All shortlisted candidates will be contacted.

Job Description

1. Handle and maintain full sets of accounts (AP, AR & GL) for assigned companies, including preparation of month end closing and monthly schedules.

2. Prepare GST submissions.

3. Process intercompany recharge and reconciliation.

4. Support all audit-related matters including preparation of audit schedule, attend to audit queries and provide requested information.

5. Liaise with auditors, tax agent, bankers and government boards when necessary.

6. Collate information from relevant departments and analyse project costs, revenue and related balance sheet accounts on a monthly basis.

7. Ensure compliance with all filing requirements, eg. corporate tax, GST, audits internal controls and procedures.

8. Support budgeting, forecasting, cash flow and credit control management.

9. Develop financial management mechanisms that minimise financial risk.

10.Evaluate financial reporting systems, accounting policies and work processes to make recommendation for improvement.

11.Prepare monthly management reports and compile financial analysis.

12.Participate in system enhancements / implementation to align with new operational requirements.

13.Review and recommend areas where processes and procedures could be further improved for greater efficiency and strengthen internal controls.

14.Any ad-hoc duties assigned by the Management.

Job Requirements

1. Degree/ACCA in Accountancy

2. Minimum 3 years of hands-on experience in handling full set of accounts in the construction industry.

3. Self-starter who is able to plan, organise and take initiative to meet job objectives and deadlines independently.

4. Experience in audit will be an advantage.

5. Meticulous with good analytical skills.

6. Immediate availability or able to start work within short notice preferred.

Salary and job title commensurate according to relevance of work experience and qualifications. Candidates with supervisory experience will be considered for managerial role.

Interested candidate may apply the job by clicking the "Apply Now" button to submit your application indicating your expected salary and date of availability.

We regret to inform that only shortlisted candidates would be notified.

Responsibilities

• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
• Make high-quality investing decisions to advance the business and increase profits
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
• Review financial and non-financial reports to devise solutions or improvements
• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth
• Maintain a deep knowledge of the markets and industry of the company

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description:

• To supervise and inspect works
• To maintain essential site records
• To co-ordinate Project until the Project is completed

Job Requirements:

• At least a Polytechnic Diploma in Civil Engineering or equivalent or National Certificate on Construction Supervision (NCCS)
• Experienced in full-time site supervision and accredited with IES/ACES
• Experienced in Process Plants projects will be an advantage

Location of work: Jurong Island / Western part of Singapore

Job Responsibilities:

• Handle all aspect of Sales and Marketing for solvents / other related chemicals
• Develop new business opportunities and grow existing customer base.
• Establish and maintain good rapport with clients through active follow-up and regular sales visits
• Prepare quotation and answer clients enquiries
• Ensure prompt payment from clients

Requirements:

• Diploma/Degree in Chemical Engineering, Chemistry, Science or other Science related discipline or other field.
• Preferably with 1 to 2 years of Sales Experience, no experience also welcome to apply.
• Required Skill(s): Microsoft Office
• Possess valid class 3 driving license with own car will have advantage/ without car also welcome to apply.
• Must be willing to make cold calls
• Transport allowance will be provided.

Job Description

• Business Development, driving client acquisition and new user growth.
• Lead and take accountability for client servicing, media relations, local and regional account management.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Marketing duties, such as Social Media management, develop marketing campaigns, operation strategy development and implementation.
• Develop marketing strategies, such as competitive product analysis and research for optimisation of business model.
• Branding, ie. Creating a lasting impression among app users and improving product sales and market share.

Requirements

• Degree in Business Management or Sales and Marketing.
• 3 years of experience
• Working experience in international FinTech/Tech/Construction/Startup
• Experience managing and analysing online marketing campaigns with good client relationship management.
• Passionate about learning, new technology,

Job highlights:

• Attractive remuneration package & performance bonuses
• Positive working environment
• 5-mins walk from Bendemeer MRT

Job description:

• Handling daily new sales opportunities
• Business development
• Understanding customer needs and requirements and timely response to sales inquiries/request
• Ensure customers’ orders are processed promptly and accurately
• Generate quotations and simple sales report

Requirements:

• Bachelor's Degree in Biomedical Science and Biotechnology such as Cell Biology, Molecular Biology or Immunology
• Excellent verbal communication and presentation skills
• On-the-job training will be provided
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Willing to learn

1. Communicates professionally and effectively with internal and external stakeholders without disclosing sensitive and confidential information

2. Manages AR and AP credit controls, including preparing and sending reminder or demand letters and consolidate inputs for AR aging report

3. Prepares and manages loan matters i.e. HSBC, including HSBC financing reconciliation

4. Prepares invoices and payments, including credit notes

5. Checks billing invoices for accuracy and prepares documentation for payment

6. Prepares and complete DCA form

7. Maintains records of financial transactions, such as accounts receivable, accounts payable general ledger, bank balance & accruals

8. Prepares and posts journal entries

9. Prepares and tabulates Foreign Worker Levy

10. Prepares and calculates Sales Commission

11. Updates and follow up on all duties accurately and timely

12. Adjusts suspense liability, when required

13. Assists in audit duties i.e. GST

14. Assists and guides Account & Admin Assistant(s) to be independent

15. Covers for duties handed over by HOD and colleagues during their absence

16. Other ad-hoc duties such as filing and recording

Responsibilities

1. Prepares month end closing of accounts, including trial balance, management reports and notes to accounts.

2. Prepares monthly reporting to Main Office, JV Partners and other ad-hoc reports required from time to time.

3. Assists with year-end audit, liaison with external auditors, preparation of statutory financial statements and ACRA submission.

4. Generates payment vouchers for invoices and prepares settlements through cheques or online banking.

5. Monitors project funding and prepares drawdown/roll over of bank loan and drawdown of shareholder loan; update monthly shareholder loan and bank loan interest schedules.

6. Prepares monthly bank reconciliation and rolling cashflow.

7. Monitors covenants on bank loans, including annual valuation report of the project development.

8. Handles company tax matters including preparation of monthly tax provision and annual Estimated Chargeable Income.

9. Any other duties as directed/assigned from time to time.

Please email resume in MS Word with a recent photograph to [email protected]

We are expanding our Tipsy Family!

This job opportunity is with Accread, our esteemed accounting firm trusted by over 200 brands. If you have a passion for accounting and seek a rewarding and dynamic job, Tipsy Collective is the place for you! We are seeking enthusiastic, motivated individuals who thrive in a dynamic work environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

Responsibilities:

• Handle full set of accounting functions for our clients such as invoice billings, receipts, data entry and payment of suppliers’ invoices and other ad-hoc expenses

• Update and provide input to sales reports for our clients (monthly/ annual).

• Manage monthly and annual closing for our clients

• Handle monthly intercompany billings and process staff claims (if necessary)

• Handle GST registration, preparation and filing for our clients

• Perform monthly/yearly bank reconciliations for our clients

• Do up monthly P&L report to present to the necessary parties

• Ensure timely preparation of balance sheet schedules for our clients

• Liaise with our clients’ sales, operation team and suppliers/ customers

• Ensure compliance with accounting policy and procedures

• Maintaining proper filling of documents

• Assist in any ad hoc assignment.

Requirements:

• Minimum 2 years of experience in accounting.

• Diploma or bachelor’s degree in Accounting / Finance or other relevant fields.

• Strong computer literacy and adept in MS Office especially Excel.

Employee Benefits:

• Positive Working Environment

• Career Progression

• Performance Bonus

• Staff Discount

• Flexi-benefits of $150 annually

• Outpatient Medical Benefits

• Annual Leave, Birthday Leave, PH and many more

Responsibilities:

• Provide overall legal advices to the company.
• Review, compose, and execute a variety of legal agreements and contracts.
• Provide legal advices on data protection policies and procedures.
• Understanding of market developments regarding legal compliance and potential threats.
• Evaluate legal compliance and potential threats.
• Examine and assess internal policies and practices and make suggestions to improve adherence.
• Communicate with the appropriate authorities about different compliance-related matters.
• Support preparation of reports pertaining to privacy, risk management, and compliance.
• Familiarity with sustainability reporting and ESG implementation guidelines.
• Coordinate all compliance and legal issues with the headquarters' legal department.

Requirements:

• Degree in Legal Studies or equivalent.
• At least 3 – 5 years of experience in legal and compliance, preferably with exposure in Southeast Asia countries.
• Willingness to travel with SEA countries.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Promote the sales strategy's implementation in the markets.
• Strengthen the company's dominant market position in the market.
• Increase sales through various methods of distribution.
• Oversee all sales operations and lead the sales teams.
• Manage sales through conventional means.
• Improve the company brand's consumer experience.
• Fortify local presence in key markets.
• Maintain records and evaluate the efficacy of sales procedures, outcomes, and approaches.
• Oversee the major client accounts for the business.
• Systematic reporting responsibilities, such as month-end market reports, year-end customer visit reports, etc.
• Thoroughly define the sales goals, objectives, policies, and operating methods to ensure effective sales management.
• Regularly report to management on issues with customer demands, concerns and questions.
• Ensure sufficient marketing resources and tools.
• Keep a close eye on target consumers, market trends and developments.
• Ad hoc duties assigned.

Requirements:

• Degree in Business, Sales & Marketing or equivalent.
• At least 5 - 8 years’ regional sales experience in B2B aspect, preferably with sales experience in machinery/ industrial/ manufacturing industry

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Maintain excellent relationships with customers, ensure customer satisfaction,

• Maintaining high standards of hygiene; practise workplace safety at all times,

• Always adhere and abide to all company policies and procedures,

• With F&B background in middle management roles and responsibilities,

• To oversee outlet operations and ensure that all SOPs are strictly complied with,

• Plan staffing schedules and resolve outlet operational issues,

• Lead and motivate staff in achieving sales targets and customer satisfaction,

• Assist in adhoc duties as and when required.

Requirements:

• Good problem solver and self-confidence in decision making,

• Positive working attitude with good communication skills,

• Good leadership and organization skills,

• Minimum 5 years of relevant experience in the F&B industry.

Account cum HR Executive

• Salary Range : $3000- $3800
• Working Days: 5days (9am- 6pm)
• Working Location: Kallang Ave

Job Scopes:

1. Partial Account

• Prepare journal entries (AR & AP), adjustments and audit schedules to support

2. HR duties

• Assist in the recruiting process including job advertisement posting, resume screening and arranging of interviews.
• Generate HR documents: Employment Contract, Confirmation Letter, etc.
• Maintain and upkeep of HR database accurately, all employee personal files records are complete and treated in strictest confidence.
• Manage WP, SP, EP matters - application, renewal, cancellation, monitoring quota details, expiry dates.
• Process payrolls include CPF submission, reporting employee earnings (AIS) in accurate and timely manner.
• Prepare and coordinate employee on-boarding/off-boarding process.
• Undertake any other ad-hoc tasks and responsibilities assigned.

3. Administrative duties

• Manage the office and ensure that all administrative tasks are completed efficiently and effectively.
• Acquire and maintain office furnishing, equipment and supplies eg. Stationery
• Liaise with partners, vendors and suppliers through emails and phone calls.
• Handle the incoming and outgoing mail and correspondence.
• Greet visitor and direct them to the appropriate person or department.
• Handle travel arrangements (air ticket booking/ visa application/ accommodation reservation/ arranging schedule) and manage all expense claims.
• Undertake any other ad-hoc tasks and responsibilities assigned.
• Prepare RFQ

Requirements:

• Minimum Diploma in related field or equivalent.
• Good knowledge of Singapore labour and employment laws.
• At least 2-3 years of relevant work experience
• Familiar with XERO software

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

Our client is a security service company. They are looking for a Temp HR Executive (Payroll) to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Manage payroll processing, including tax filing, CPF submission, and audits, ensuring accuracy and compliance.
• Verify time attendance for correct payment and process various leave and claims.
• Assist in budgeting, salary reviews, and payroll system upgrades.
• Support Finance for payroll and budget reconciliation and handle employee inquiries.
• Perform other assigned tasks.

Requirements:

• 1 year of relevant experience.
• Familiarity with Ricpay system preferred.
• Knowledge of the Employment Act is a plus.
• Proficiency in MS Office.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Sales Executive

• 5 days work week [8:30am-6pm]
• Location: Sin Ming Lane
• Salary:Basic $3500-$4500 for a start. No commission for a start

Job Scope

• Liaise with existing customer base to provide quotations and handle any potential inquiries and complaints
• Source for new potential customers
• Conduct product trainings to customers

Requirements:

• Preferably with Diploma qualification
• No travelling is needed.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Personal Care Officer

Salary : $2,500 - $3,200
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description :

- Perform day-to-day administrative and secretarial duties

- Provide translation and administrative assistance to company’s delegate/associate

- Run administrative errands or representing the company when necessary

- Attend work-related social events, functions or training when necessary

-Willing to work on off days if necessary