Security Officer

*** Joining Bonus up to $4500**

The basic job scope is patrolling, preventing unauthorised entry and attend to any security related matters. Also, there will be patrolling and crowd controls. Any other related jobs given by manager/supervisor.

• Salary up to $3,200
• Attractive bonus up to $4500
• Medical, Dental benefits are included
• Both rotating and permanent shifts are available

Working Pattern:

• 3 work 1 off day & 4 work 1 off day

*12 hrs per shift

Requirements:

• Minimum Sec 2 / WPLN 3 x level 4
• Able to do 12 hrs per shift (rotating and permanent shifts available)
• Physically and medically fit
• Singaporeans only

*Paid training provided

**Terms and conditions applied

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

• Position :Billing Officer/Executive (Junior/Senior)
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Setup/ Prepare/ Send customer invoices for various utilities mainly electricity
• Troubleshoot and resolving billing and credit control issues
• Prepare, review and resolve monthly and daily settlement
• Ensure accuracy and timeliness of all bills and settlements
• Collaborate closely with different internal departments to ensure high accuracy of customer information and coach Junior Officers (Senior role)
• Liaise with external vendors and resolve any issues (Senior role)
• Assist with process and system improvements and implementations (Senior role)
• Prepare customer/ internal financial or billing related reports as required

Requirements:

• Local Diploma/ Degree in Business/ Finance/ Accountancy/ IT or other relevant fields
• Min 3 years related working experience
• Min 2 years supervisory experience for Senior roles
• Proficiency in Microsoft Officer especially MS Excel
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Location: Tanjong PAgar

WFH but, sometime might need to escort guest to Batam (Via Ferry) and hadover them, and come back Singapore in the same day

Reservation Duties: (70%) WFH

• Respond to and manage emails, live chats, and phone calls regarding accommodation inquiries.
• Enter new reservations, changes, and cancellations into various software systems.
• File guest correspondence and reservation documents.
• Stay updated on room rates, special offers, and promotions.
• Ensure efficient and accurate processing of reservations.
• Process payments and send confirmation details to customers.
• Address booking issues and resolve concerns.
• Follow up with guests for additional information (e.g., visa requirements, updated passports).
• Act as a liaison between the company and guests for customer satisfaction.
• Support customers in amending or canceling reservations.
• Create and maintain client and guest profiles.
• Monitor room sales and apply strategies to increase revenue.
• Maintain high product knowledge to explain services and facilities to clients.

Travel Host Duties: (30%) On SIte

• Meet and greet guests at the ferry terminal upon arrival.
• Assist with boarding pass collection and luggage check-in.
• Help with customs and immigration clearance.
• Accompany guests onboard the ferry to Batam and hand them over
• Engage with guests, answer questions, and explain the next steps of their journey.
• Troubleshoot any arising issues and remain calm and positive.
• Willingness to work weekends and during festive or holiday seasons (required).

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 25 Jan 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Overall in-charge of the Econ Group on its finance and accounting aspects

• Responsible for financing and banking matters

• Feasibility study on all projects in Singapore as well as overseas on its financial aspect

• Monitor the financial performance of Econ Group

• Involve in the taxation and costing matters

• Improve on the accounting management information system and computerisation programme

• Develop standard accounting practice within the group of companies

• Approval of payment

• MNC Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working days : Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Oversee inventory management and allocation of chassis using FIFO principles
• Generate and submit daily/monthly performance and inventory reports to management
• Prepare and verify reports related to Sales (e.g., BCS A1, provisions for impairment) and perform SAP postings for Sales, Cost of Sales (COS), and Inventory
• Provide accurate monthly sales forecasts and order intake estimates to HQ logistics (including DSPT, rolling forecasts, and inventory time phases)
• Maintain an updated order book and ensure all orders are signed within authorized limits
• Control and monitor inventory (e.g., stock lists), keeping sales teams informed on availability and order status
• Prepare presentation slides for key meetings (Demand Review, Business Review Meetings)

Job Requirements:

• Possess minimum GCE “O” level with 1-2 years of working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Patrolling areas
• Protect property & assets
• Controlling access to buildings and protecting employees, guests
• Monitoring of vehicles entry and CCTV
• Any other ad-hoc duties as assigned

Others:

• Possess relevant license
• 7am to 7pm
• Six days per week
• Location: Jurong West, S619265

Our esteemed client, an established MNC, is searching for a Billing Officer:

Job Responsibilities:

• Perform day-to-day billing operations with efficiency and accuracy.
• Generate and issue invoices promptly to meet customer expectations and company requirements.
• Manage billing schedules to ensure timely issuance of invoices.
• Verify invoice details by cross-referencing with signed contracts or quotations, ensuring compliance with agreed terms.
• Address discrepancies or errors proactively to ensure accuracy in billing.
• Engage with internal and external customers to resolve rate and charge disputes effectively.
• Maintain and update accurate records of billing transactions in the system.
• Monitor customer accounts for non-payments, delayed payments, or irregularities, and take appropriate actions.
• Provide accounting support as required.
• Handle additional duties as assigned.

Job Requirements:

• Strong attention to detail and accuracy in billing and invoicing tasks.
• Excellent organizational and time management skills.
• Ability to communicate effectively with both internal and external stakeholders.
• Proficiency in Microsoft Office, particularly Excel, and familiarity with billing systems is an advantage.
• Problem-solving skills and the ability to handle discrepancies with professionalism.
• Prior experience in billing, invoicing, or accounting roles is an advantage but not mandatory.

Additional Information:

• Salary: Up to SGD 2,500 + VB ( 1 Month )
• Working Location: Jurong East
• Working Hours: Monday to Friday 8.30am - 5.30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Major Duties & Responsibilities:

· Protect property and safety by maintaining a safe and secure environment; Maintain a high visibility presence and prevent illegal or inappropriate actions that will/ may cause harm to the premise and the people within the premise

· Welcome guests of the organization, ensure contact tracing is done accordingly via electronic and/ or manual means; Ensure all visitors and/ or contractors to the premise fill up their particulars reflectively within the visitor management system (VMS), declaration form, and sticker labels are provided; Communicate clearly and politely to all visitors on the necessity to display sticker labels visibly; checking all visitors out before they exit the premises

· Observe signs of possible crime or disorder, investigate disturbances, take action of unusual occurrences and report any suspicious incidents in a timely manner; stay visible

· Regular patrolling around the building and its perimeters at the following intervals - once in the morning (10am), once during noon time (12pm), once in the afternoon (3pm), once before leaving the premise (7pm) – same practice for night (10pm, 12am, 3am and 7am) when SWM has night shifts; For nights (without night shifts) and Sundays, patrolling around the building and its perimeters every 90 minutes

· Carry out traffic control/ management to ensure vehicles and people are safe and are aware of the possible traffic hazard(s) within the premise

· Follow emergency response guidelines, protocols, hierarchy/ reporting structure as indicated by SWM ERT procedure, take specific and appropriate actions as a security guard in the event of any emergency, remain vigilant and ready for next steps, maintaining communication with the emergency response team, the management team and/ or SCDF (where appropriate and assigned by a SWM management team member)

· Any other reasonable guard duties (in relation to safety) assigned by superior

· Monitoring of the CCTV cameras and reporting any suspicious activity

· Ensuring that the Transportation trucks are allowed inside / outside facility after verifying relevant documents and/ or activities as follows:

• Prior to entrance:

· Absence of leakage from vehicle

· The vehicle is fit to transport and not over-loaded (fitness of delivery trucks to transit materials)

· Driver’s license

· Essential information as required by SWM’s VMS, including container number

• Prior to exit:

· Checking out the driver

Knowledge, Experience or Behavior Required to Perform Job Well

· Physically fit condition, qualified with the right certification/ credentials

· Integrity and professionalism – surveillance skills and detail orientation

· Trained in emergency response procedures/crisis management and proven hands-on experience in fire-fighting within reasonableness

· Proven work experience as a security guard or relevant position; Prior SCDF experience is highly advantageous

· Working knowledge of public safety and security procedures/ protocols

· Basic IT literacy and willingness to learn new software/ system

· Ability to maintain confidentiality of information shared

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Job Description:

• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Work closely with project team & contractors to mitigate and control all high risk hazards to maintain a safe workplace.
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management system on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.

Requirement:

• Only Singaporean / PR will be considered for this position
• Specialist diploma in WSH or MOM Recognised certificates
• Minimum of 7 years of experience as a Safety Officer or related experiences
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Certification in Occupational Health and Safety (OH&S) is a must.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

• Carry out site standing supervision and inspection of the works including any off-site fabrication and/or as instructed by the Consultant team so that works are constructed to required quality and accuracy.
• Monitor progress of the works on site and at any off-site fabrication facility and report delays immediately.
• Attend site meetings and resolve technical issues with Contractor.
• Update Consultants on Contractor's work progress on site and identify any works on critical path.
• Maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, materials, equipment on site, labour, day works, provisional quantities, etc.
• Verify reports and claims submitted by contractor.
• Record all variations as instructed or approved by the consultant team.
• Attend to contractor's queries and co-ordinate works of the contractor.
• Building inspection/ construction work experience is preferred

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Accounts Officer/Executive, Income Audit (Open to Fresh Graduates)

You will be integral in ensuring the accuracy and reliability of the hotel’s financial performance. Key responsibilities include verifying and reporting hotel revenues, reviewing supporting documentation submitted to the Accounting team, and preparing the Daily Revenue Report. This report serves as a critical tool for Hotel Managers, enabling them to assess financial performance and forecast future business trends effectively.
If you are a dedicated and detail-oriented individual with a passion for finance and hospitality, we invite you to join our finance team.

What you will do:

• Audit paperwork from all revenue centers within the hotel, ensuring accuracy and compliance with Four Seasons' Internal Controls and local hotel policies.
• Verify, record, and post accurate departmental revenues.
• Monitor and record all house account meals and entertainment expenses, reporting non-compliance issues.
• Reconcile income against respective ledger balances in the PMS system (guest ledger, city ledger, and deposit ledger), address discrepancies promptly, and escalate unresolved issues.
• Verify credit card settlements and transmissions, ensuring alignment with bank receipts and tracing outstanding balances for future receipt. Investigate exceptions and report anomalies to the Director or Assistant Director of Finance.
• Maintain daily updates to credit card reconciliations, ensuring they align with transmissions and receipts while adhering to strict data security protocols.
• Conduct monthly balance sheet reconciliations to confirm that balances align with the outstanding credit card balance per the reconciliations.
• Ensure post-departure allowances are properly documented, approved as per local policy, and included in the SR-5 report.
• Regularly review General Ledger accounts for Room, Food & Beverage, Amusement, and General Sales and Value Added Taxes, preparing a monthly summary of activity.
• Collaborate with the Director of Finance to approve the summary, comparing taxable revenue on the monthly P&L statement to the liability balance at month-end, and resolve any discrepancies.
• Safeguard the hotel’s assets by reviewing credits issued by the Rooms and Food & Beverage Division, ensuring they serve a valid business purpose and have proper managerial approval.
• Analyze daily void reports from the hotel’s F&B POS system to verify proper inventory control within the Food & Beverage department.
• Monitor the sale and redemption of hotel gift cards, accurately tracking and calculating the hotel’s liability.
• Collaborate with other functions within the Accounting Department to ensure the seamless paperwork processing to Income Audit.
• Follow up with any inconsistencies/discrepancies in paperwork that deviate from Internal Controls to with the relevant departments.
• Support guest inquiries directed to the Accounting Department, including handling folio requests, credit card inquiries, and information requests from other hotel departments.

What you bring:

• Diploma in Accounting or recognized professional accounting qualifications.
• Similar experience in a hotel setting is preferred.
• Ability to work in a prudent, and organized manner.
• Demonstrate the ability to multitask and possess a detail-oriented approach.
• Team player with excellent communication and interpersonal skills.
• Ability to work independently and effectively under pressure to meet deadlines.
• Commitment to learning and continuous improvement.
• Due to work visa regulations and restrictions, the position is open to Singaporean applicants only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Will and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English & Mandarin.

Job Description:

1. Schedule and assign specific duties / roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners to adhere to the cleaning standard and procedurer.

2. Experience of operating cleaning machines, scrubbers, hi-jet, etc; and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimizewaste and/or misuse.

4. Daily report to operations manager onthe job site situation

5. Help operations manager and be thefirst contact person to handle any complaints and feedbacks from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in similar role in cleaning sector.

2. Hardworking attitude, able to work atheight and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Able to float to work in island wide locations.

5. Able to use simple Office Software and willing to undertake paperwork duties aswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings