If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – Liaising with various internal and external stakeholders to ensure successful event execution
• Assist in refining company’s sales strategy and processes
• Assist Sales Manager with sales training and mentoring junior sales executives
• Leading sales pitches, proposals and meetings independently
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary with commissions
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company that delivers real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Strong track record of meeting and/or exceeding Sales KPIs in previous roles
• Hungry and hardworking
• Meticulous and great attention to details
• Highly organized with good time management skills
• Have leadership experience managing and/or mentoring a team
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc)
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Benefits

• Salary Range: SGD 3500 to SGD 4500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

Responsibilities

• Generating leads and cold calling to get appointments with potential clients
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions
• Consult with prospect about business challenges and requirements with analysis of costs and benefits.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis
• Other general admin duties as assigned

Requirements

• Hunter mentality and a “no fear” approach to prospecting corporate clients
• A strong work ethic, positive attitude and genuine desire to learn
• Candidates with no experience are welcome to apply as training will be provided
• Candidates with prior experience in related fields can be considered for senior position

job Description

• . Prepare full set of accounts
• · Prepare monthly GST reporting
• · Generatet monthly report from system for Review
• · Oversee the day-to-day finances of the office, including banking
• · Supporting annual internal and external audit requirements
• · Manage Acounts payable & Acounts Receivable
• . Monitoring project Work in Progress and forecast Cashflow movement
• Ad-hoc task assigned by Management

Requirements

• Analytical and Quantitative Skills
• At least 5 years experience in this industry
• Min Diploma in Accounts
• Well versed in Quickbook software
• Self -Motivation & Integrity
• Well Versed in Microsoft and words
• Good Presentation Skill .
• Well Organised and Good Team player

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize.

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments for us. If you are looking for a part-time job you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

Our client is a well-established MNC, market leader in the Industrial Vehicles industry. They are looking for a Marketing Executive to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Generate/Innovate creative concepts for the company’s marketing initiatives
• Explore market dynamics/trends, and study products from other industry players
• Manage/Oversee the company’s promotional events and campaigns
• Manage the company’s online and social media platforms
• Assess the effectiveness of the marketing strategies implemented
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in Marketing or other relevant field of studies
• Minimum 1 year of relevant marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilites

• Negotiate lease renewals with tenants
• Prepare and finalise lease agreements and other leasing related documentation
• Work with appointed agents to source for suitable tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Diploma in Business or any other relevant disciplines
• Minimum 3 years of experience in managing lease administration and renewals

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

· Support the Manager, Finance in all finance and administration matters to allow the Singapore operations to achieve its strategic goals

· Support the Manager, Finance in expense budgeting for Singapore operation

· To ensure financial data integrity through monthly sub-ledgers to general ledger reconciliation and identify/rectify any system problems that have financial impact to the general ledger

Requirements:

· Minimum Diploma holder in Accountancy

· At least 2 – 5 years’ experience in similar capacity in the general insurance or in financial institutions.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Engage Business on HR matters including manpower planning, budgeting, performance discussions and staff issues.
• Work with Business on manpower planning and structural changes during financial year.
• Review and plan manpower requirements and HR-related costs during the annual budgeting cycle
• Engage Business on staff issues pertaining to confirmation and performance reviews, grievance and exit management.
• Participate and value-add in performance management discussions with Business.
• Provide corresponding analysis and projections vis-a-vis HR reporting metrics.
• Manage the end-to-end recruitment process to maintain staffing level to meet business needs.
• Manage recruitment process from attraction, selection, interview and appointment to maintain the staffing level for different level of hires. This includes working with different organizations on the secondment of key personnel to the division(s).
• Support in day-to-day HR operations including but not limited to on-boarding, confirmation, off-boarding.
• Address and provide advice to Business and staff on HR related queries and issues.
• Work with HRP Support team on HR administration and operational matters such as the processing of on/off boarding, transfers and staff confirmation.
• Review HR processes and policies.
• Conduct regular policy and process reviews across various spectrums of HR, where applicable; and where required, work with colleagues in their areas of expertise.
• Enhance employee engagement.
• Build and foster a culture of employee engagement to reinforce the organization’s business strategies and culture for continuous growth and improvement.

Requirements:

• Degree in Business or related field.
• Minimum of 6 years of relevant experience

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Ptd Ltd 99C4599

• Location: Near to Dhoby Ghaut MRT
• Benefits: 1 month AWS, performance bonus, uniforms, medical, dental & meals provided
• Able to perform 8 hrs rotating shift work, 6 days (additional Night Shift allowance provided)
• Candidate with no experience but with the security license would be considered as training will be provided

Our Client is a hotel located near to Dhoby Ghaut MRT.

Challenges:

• Safeguard the property of guests and employees from theft, vandalism, arson and other criminal acts, and take appropriate actions against any person/s doing so.
• Make regular rounds of all corridors and areas in the premise.
• Be familiar with all entrances and exits of the premise where unauthorized person/s may gain entry.
• Record all unusual incidents and report to the Security Manager without delay.
• Prevent the harassment of guests from unauthorized person/s.
• Provide proper assistance to the Police and Fire services as and when the need arises.
• Be thoroughly familiar with all safety rules and regulations including Fire Fighting Procedures and equipment, to render assistance in any emergency cases.
• Carry out any other duties or instructions pertaining to the safety and security when directed by the Security Manager and the Management.

What it Takes:

• Minimum G.C.E. ‘N’ Level.
• Minimum 1 years of working experience as security guard.
• Must possess Security licence
• Able to perform 8 hrs rotating shift work (7am-3pm, 3pm-11pm, 11pm to 7am), 6 days week

Sarah

Reg No: R2198293

EA Licence No: 21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

We are seeking a dedicated and experienced Compliance Officer to join our dynamic team. This role is crucial for ensuring our organization's adherence to legal standards and internal policies, particularly in the realms of data privacy and protection.

You will work closely with the COO to address compliance issues and lead certification audits.

Key Responsibilities:

Data Privacy and Protection Compliance

• Develop and manage data privacy and data protection compliance frameworks, including GDPR, PDPA, DPA, and other applicable regulations.
• Monitor legislative developments in data privacy and protection, evaluate impacts on the organization, and implement necessary compliance adjustments.

Audit Management

• Lead audits for certifications such as ISO13485, ISO27001, IS27001, HIPAA, SOC Type 2, WCAG, and future standards.
• Prepare internal teams for audits, ensuring compliance with relevant standards.
• Facilitate the audit process by liaising with external auditors and providing required documentation.

Training and Workshops

• Conduct regular training sessions and workshops for staff on compliance policies and procedures.
• Ensure that all employees are educated on the latest compliance standards and understand their roles in maintaining compliance

Data Privacy Officer (DPO) Liaison

• Maintain effective communication with the Data Privacy Officer (DPO).
• Serve as the primary contact for data privacy-related inquiries and issues.
• Collaborate with the DPO to ensure continuous compliance with data protection laws.

Requirements:

• Degree in Bioinformatics or related field.
• Additional qualifications in compliance, data privacy, or related fields are beneficial.
• 3-5 years of experience in a compliance role, preferably in the biomedical, IT or related industry.
• Demonstrated experience in managing compliance frameworks and conducting audits.

Preferred Skills

• Comprehensive knowledge of data privacy laws and regulations such as GDPR (EU), PDPA (Singapore), DPA (Philippines) and other applicable compliances.
• Familiarity with ISO standards, HIPAA, SOC Type 2 and WCAG.
• Strong organizational, leadership and training skills.
• Excellent communication and interpersonal abilities.
• Analytical and detail-oriented.

Candidates should submit a resume and a cover letter detailing their qualifications for the role. Applications are reviewed on a rolling basis.

We offer competitive compensation, a dynamic work environment, and opportunities for professional development. Join us in upholding the highest standards of compliance and data protection.

Job Title: Finance cum Banking Executive (ID8099)
Location: Kaki Bukit
Working Hour: 5 days work
Monday – Friday 9am-6pm
Salary: $3000 - $3500

Job Description:

Assisting the Investment Manager in the following activities:

Investments :
• Tracking of final maturity (including interest payments) of various investment products such as Bonds, Structured Deposits & FDs, and interest cost for leveraged products.
• Preparation of fund transfer/ FD creation letters and co-ordination with Banks for transfer of funds
• Opening/closing of Investment bank accounts at various locations

Banking :
• Co-coordinating with Bank for renewal of Credit facilities / other banking matters
• Liaising with banks for Opening/closing bank accounts of Sunrise & Co (including group Companies) and execution of documentation for credit facilities.
• Preparation and Reconciliation of the Bank's outstanding position at the group level on a monthly basis.
• Tracking of FX Position based on reports submitted by KL, Indonesia & India
• Set up online Internet Banking

Insurance:
• racking of all insurance policies ( General, Medical , Vehicles, Road tax and properties), coordinating with Insurance agents and timely renewals of Insurance policies

Others:
• Co-ordination with Regional offices for execution of documents at head office
• Maintenance of Property records including liaison with local service provider for upkeep of overseas properties
• Maintenance of Company Records including Shareholding pattern, List of Directors, Share certificates and other documents relating to the group Companies
• Perform other duties as assigned

Requirement:
• Bachelor’s degree in Accountancy or related field
• Candidates with prior experience in handling Bank matters will be preferred.
• Minimum 3 to 4 years’ experience
• Must be proficient in MS Excel

Job Description / Responsibilities:

• Lead and manage a team of production workers to meet the daily targets
• To implement and maintain good manufacturing standards in order to achieve higher efficiency productivity and quality.
• Facilitate communication between different departments such as ordering, logistics, and sales departments to achieve common goals and resolve issues.
• Provide daily production output report and escalate issues/challenges to manager for immediate assistance.
• Involve in inventory control, data entry and etc.
• Collect production record report from production.
• Manage warehouse incoming stock and storage
• Conduct daily briefing to production workers at the beginning of the shift, such as communications about production target, quality & safety concern,etc.
• Monitor frequently the production activity and seek approval to adjust priorities or make any changes.
• Enforce food safety rules and good manufacturing practices.
• Manage manpower planning and handle staff discipline.
• Execute 5s housekeeping and ensure a safe environment.
• Report to Production Manager

Requirements:

• Diploma in relevant studies
• IT savvy
• Good Microsoft Office skills and ability to perform data analytics.
• Preferably with a Food Manufacturing experience.
• Working hour: 8am to 6pm
• Able to choose 5 days work week or 6 days work week

The Opportunity:

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for a Marketing Campaign Executive to join their team
• This will start off as a 12-month contract role
• Office Location: MBFC

The Job:

To support Debit Product team on the following:

- Collaborate with various business units to support debit product team achieve business objectives and key strategies

- Assist in managing the day-to-day running of debit product

- Support in the execution of the following:

=> Campaign management

=> Customer management

=> Product inventory operations

=> Marketing comms management

=> Monthly sales reports compilation

- To assist in system migration, enhancement, testing and rollouts

- Track and monitor campaign activities through regular reporting and presentations.

The Talent:

• Bachelor's degree/Diploma in Marketing, Communications, or related field
• 1 years of experience in marketing will be preferred
• Proven track record of delivering successful marketing campaigns that drive business results will be an advantage

Next Steps

• Prepare your updated resume and send it to [email protected]
• We regret to inform only shortlisted candidates will be contacted

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Purchasing Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Responsible for the company’s day-to-day procurement requirements
• Handling the sourcing, negotiation, and acquisition of materials from both domestic/overseas suppliers
• Develop/Execute internal process improvements for the company’s procurement function
• Attain cost-saving objectives set by the company
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any relevant field of Engineering
• Minimum 2 years of working experience in a relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Fitness Sales Executive

You gain…

• Attractive sales incentives
• Good career progression

You are required to…

• meet and interact with people from all walks of life
• selling of membership plan and kids programme
• provide good customer service in all matters
• distributing flyers at specific time in a week
• regular follow-up with existing clients to maintain rapport
• perform general administrative duties
  • processing registration
  • payments
  • reports

Are you?

• Singaporean or Singaporean PR
• Aged between 20 to 40 years old
• Direct Sales or Fitness Industry background
• Willing to work 5.5 days including weekends
• Good customer service skills
• Bilingual or Multilingual
• Passion in sales and motivated to earn more money
• Expected monthly salary between $2200 to $4000 including commission

If you meet the above requirements, we want you!

apply here or email your latest CV to [email protected]

GMT Transpeed Pte Ltd is an international third-party logistics (3PL) business group dealing with Import, Export and Cross trade for Air and Sea freight forwarding together with warehousing activity and having our own fleet of 24ft trucks to cater to in house client and other forwarders biz as well to complete and fulfill customers’ requirements.

Job Description:

This role will be part of Sales & Marketing team, responsible for developing and increasing business revenue. The role is a hunting role which also includes coordinating with 3rd parties’ vendors & agents, supporting pricing enquires.

We are looking for a high-performing Sales Personnel to help us meet customer requirements and revenue growth targets by keeping our company competitive and innovative.

You will be responsible for crafting sales plans and justifying those plans to the leadership team.

Responsibilities:

• To source for new business with potential customers
• To increase customer data base
• To canvas and secure new accounts
• To achieve the sales target given by the Division Manager
• Manage to present realistic forecasts to the management team included analyse current trends and set future sales goals
• Build and promote strong, long-lasting customer relationships by understanding their needs

Requirements:

• Experience in Freight industry.
• Preferably with local sales experience in Freight Forwarding (Air & Ocean).
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Having existing small to large profile customers on hand.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Possess strong hunter mentality, business sense and industry expertise

Salary Range:

• Attractive package

• Good basic + Allowance + Commission

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

"[What you will be working on]"

Department Overview

Responsibilities:

• Ensure efficient and smooth day-to-day function of the centre
• Provide exceptional customer service through answer the phone, greet people in reception and handle general enquires
• Promote compliance to ethical and responsible data use principles by ensure necessary data is collected, updated, and maintained in the systems
• Providing administrative and clerical activities for the centre
• Execute the organisational workplace safety and emergency response exercises and procedures
• Adhere to the organisation’s financial management and procurement processes
• Maintaining strong relationships with partners, vendors and contractors

Requirements:

• ‘A’ Levels/ Diploma holder
• At least 2 years of related administrative experience
• Service-oriented
• Outstanding communication (verbal and written) and interpersonal abilities
• Pleasant disposition and able to work with others
• Proficient in the use of Microsoft applications (Office 365) and IT systems
• Possesses problem solving skills
• Independent in managing and executing work tasks
• Positive professional attitude, has initiative and is innovative
• Organized and resourceful

Work Location: Champions Way

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Why Join Us?

• 5 days work week
• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Day-to-Day management of properties
• Co-ordinate tenant fit-out works, additions and alterations work and reinstatement work
• Manage maintenance works to ensure the building facilities & equipment are in working condition
• Manage corporate administrative, regulatory compliance, quality control, inventory control and procurement
• Liaise and coordinate with contractors for repair and preventive maintenance of facility-related equipment
• Supervise and ensure term contractor carry out the routines and ad-hoc works in accordance to the Contract
• Manage complaints and feedback related to building and maintenance
• To support department with workplace safety & health matters
• Coordinates and assists in daily activities of Corporate Department
• Assisting in ISO auditing/ ConSASS and IMS Document Controller
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software will be an added advantage
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Candidates with more experience will be considered for senior positions
• Salary package commensurate with experience

Job Summary

• Opportunity: A chance to make a significant impact with your data analysis skills from the very beginning, increasing company performance
• Role: Creating data to serve as a foundation for sales analysis and market development using software from Microsoft, SAP, and Keyence’s own software
• Objective: Not just updating existing data, but using it to guide sales direction and actions
• Additional Responsibilities: In the Marketing department, tasks include promotional actions, lead generation, and contributing to sales strategies. This position is suitable for those eager to gain a wide range of experiences in all BtoB marketing initiatives

Requirements

• Skills: Proficiency in Excel. Knowledge of Modern Excel, PBI, Power Automate is a plus.
• Qualities Sought:
  • Minimum Bachelor's Degree in any field
  • Proactive in proposing ideas for sales performance improvement
  • Curious to investigate the reasons behind any outcomes
  • Purpose-driven mindset, always questioning the 'why' behind actions
  • High hospitality standards, akin to a first-class hotel, understanding and anticipating others' needs
  • Ready to take immediate action
  • Meticulous and likes to double-check completed assignments, committed to thoroughness in achieving decided objectives

What We Offer

• Culture: Empowerment within the scope of data performance, flat hierarchy, respect for frontliners' opinions, teamwork in problem-solving
• Environment: A hardworking and talented team, a company where diligent and steady performers thrive, rational and grounded in reason

About Us

• Established: Founded in 1974 in Japan, KEYENCE has been dedicated to designing, developing, and producing sensors for Factory Automation (FA), measurement instruments, and imaging equipment
• Innovation: Continuously creating unparalleled value, with about 70% of new products being world-firsts or industry-firsts, highly regarded as a leading global enterprise
• Global Presence: Operating in 46 countries with 240 locations
• Business Model: A direct sales consulting business that identifies and fulfills latent customer needs without intermediaries

Responsibilities:

● Manage cases in line with the key directive of Assist First, Verify Later

● Demonstrate a “can do” and professional attitude when servicing members and clients with the

objective of exceeding expectations with the service provided

● Demonstrate an understanding of all key clients’ Operations and Billings Procedures

● Coordinate cases in an efficient and cost effective manner in accordance with company policies

and procedures

● Manage cases with a view to moving them forward in the best interests of the member and

client

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members and clients.

● To be the first point of contact for members, end users, clients, service providers and colleagues

● Ensure incoming calls are answered promptly, appropriately and courteously.

● Ensure inbound requests are handled in timely efficient manner

● To manage an allocated load of cases within the shift and ensure that it is communicated

appropriately and efficiently in the transmission handover

● Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet

the needs of members and clients.

● Escalate cases and requests as per company protocols

● Ensure continuity of service delivery by answering all requests for assistance in a timely and

professional manner.

● Organise the full range of medical and security services for clients, utilising the internal resources

of International SOS and external correspondents where necessary

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members.

● Positively promote International SOS to other organisations.

● Carry out any other reasonable duties as requested by the manager.

Requirements:

● Diploma or equivalent

● Min 1-2 years working experience

● Experience in call centers, assistance companies and/or hospitality industry an advantage