Job Benefits:

• 5 days work week, Monday to Friday: 8.30am to 5.30pm
• Eligible for 3 months Bonus
• Flexi Dollars: $800
• AL: 14 days
• BASIC UP TO 3.6k

Job Description:

• Contacting customers to follow up on outstanding payments.
• Ensuring the prompt and efficient collection of all overdue debts and payments from customers.
• Negotiating repayment plans with customers to address outstanding balances.
• Collaborating with legal counsel to pursue legal actions against defaulting customers.
• Coordinating with vehicle repossession agents to manage and track repossessed vehicles.
• Maintaining consistent communication with clients to settle overdue accounts.
• Addressing internal and external inquiries regarding outstanding customer balances.
• Recording and allocating daily receipts within the accounting system.

Job Requirement:

• Experienced in managing the entire legal process of debt collection.
• Skilled in providing advice on the most appropriate legal actions at various stages of debt recovery.
• Proficient in building and maintaining strong client relationships both internally and externally, across all levels.
• Capable of reconciling complex accounts with a keen eye for detail.
• Able to handle potentially sensitive or difficult conversations with a calm and confident demeanor.
• Diploma or Degree with a minimum of 2 years of relevant experience.
• Familiarity with hire purchase operations is an advantage.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Opportunity: Business Development Manager
Join the team behind Singapore’s first all-in-one sports coach matching app – Wow Coach!

About the Role:
We are seeking a dynamic and results-driven Business Development Manager who is fluent in both English and Chinese to help grow our innovative platform, Wow Coach. You will play a key role in onboarding coaches, securing corporate clients, and building partnerships with advertisers.

Key Responsibilities:

Onboarding Coaches: Identify and recruit experienced and certified sports coaches across various disciplines to join our platform.
Corporate Client Acquisition: Develop and manage relationships with corporate clients to offer customized wellness programs, workshops, and sports classes.
Advertisement Client Engagement: Attract and secure advertising clients to utilize Wow Coach as their marketing platform.
Target Achievement: Meet and exceed monthly targets for coach recruitment, corporate deals, and advertisement sales.
Bilingual Communication: Use your fluency in English and Chinese to effectively communicate with diverse clients, coaches, and partners.
Strategic Outreach: Develop and execute outreach plans to build strong partnerships with coaches, businesses, and advertisers.
Market Analysis: Stay updated on market trends and competitor activities to identify new opportunities.

What We’re Looking For:

Language Proficiency: Must be fluent in both English and Chinese (spoken and written) to engage with a diverse audience.
Active and Proactive Personality: Thrives in a fast-paced environment and takes initiative.
Exceptional Soft Skills: Strong communication and negotiation skills to build and maintain professional relationships.
Goal-Oriented: Proven ability to meet and exceed sales targets.
Experience: At least 2 years of experience in business development, sales, or a related field.
Passion for Wellness and Sports: A genuine interest in promoting health, fitness, and wellness.

What We Offer:

A chance to be part of an innovative startup in the sports and wellness industry.
Attractive compensation with performance-based incentives.
Opportunity to grow and make a significant impact on the company’s success.

• Report to Project Director / Project Manager / Deputy Project Manager
• Over all responsible for the development and implementation of Safety, Health, Environmental & Security policies and ensure that site operates in accordance with applicable statutory and regulatory requirements.
• Be the Secretary of Safety committee / Member and ensure that safety environment meetings are held in accordance to regulatory requirement.
• Report the Safety, Health, Environmental & Security aspects to Management
• Conduct Risk Assessment. Take lead in briefing Risk assessment and mitigation measures
• Attend regular various PGI’s at site
• Investigate all accidents at site and prepare the relevant reports
• Coordinate and conduct Safety, Health, Environmental & Security training at all levels on site and head office.
• Conduct regular Safety, Health, Environmental and Security inspection and recommend corrective action.
• Arrange independent safety audit and follow- up on corrective action.
• Liaise with BCA on OHSAS 18000 and ISO 14000 Certification.
• Liaise with respective authorities on matters related to Safety, Health, Environmental and Security issues.
• Establish site security plan in conjunction with Project Manager.
• Organize and manage the security team and monitor the implementation of security plan.
• Prepare monthly security report for all the projects and submit to Management.
• Established suitable requirement with Project Manager to meet OHSAS 18000 requirements / MOM requirements for the project.
• Lead team of Safety coordinator and organize the work accordingly
• Experience in LTA Projects is a Must
• Experience in erection of rail viaducts preferable

Location: Teban Gardens West Region

This will be a 1-year contract position based in One North.

Responsibilities:

• Procurement operation of goods/services
• Raise ePRS/PRAS request, perform Goods/Services delivered
• Understanding of procurement workflows
• Keep track of procurement status, requests, GR
• Procurement/planning matters
• Planning seminars

Requirements

• Diploma in Business and Finance
• 2-3 year of administrative experience
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Proficiency with SAP Systems
• Procurement and finance procedures and processes knowledge.
• Good documentation and communication skills
• Able to work independently or in a team environment.

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655

EA Reg No: R1988580 Jacky Chong

• Report to the M&E Consultant, assist in coordinating & supervising and ensure proper planning & implementation of M&E installation works in accordance to the approved design and specifications
• Responsible in monitoring project implementation and progress, as well as managing hand-over of the project upon completion.

Requirements:

• Possess Diploma / ITE Certificate in Mechanical / Electrical Engineering.
• Minimum 5 years of relevant experience in supervision of building services.
• Experience in coordination and supervision of M&E installation works of commercial projects and projects that involved additions and alteration works is preferred.
• 1 year term contract
• Apart from M&E supervision work, the successful candidate shall assist to inspect and supervise architectural/interior design works.

A Security Deployment Officer is responsible for overseeing and managing the deployment of security personnel and resources at a particular site or across multiple locations. The job scope typically includes operational, administrative, and supervisory duties related to ensuring the safety and security of assets, personnel, and property. Below is a detailed outline of the job scope:

1. Planning and Deployment:

• Scheduling: Plan and organize the deployment schedules for security officers at various sites.
• Staffing: Ensure that the required number of security personnel are deployed at each site based on the client’s requirements and security needs.
• Coordination: Work closely with supervisors, site managers, and clients to understand site-specific security requirements and adjust deployments accordingly.
• Relief and Emergency Deployment: Organize relief staff or respond to emergencies in case of unplanned absences or urgent needs.

2. Supervision and Training:

• Supervision: Monitor the performance of deployed security officers, ensuring they follow protocols and standards.
• Site Inspections: Conduct routine checks on officers at different sites to ensure compliance with security guidelines and professionalism.
• Training: Ensure security personnel are properly trained, whether in terms of site-specific procedures, emergency response, or general security protocols.
• Briefings: Provide briefings to officers before their shifts about specific site concerns, risks, or security updates.

3. Client Interaction and Communication:

• Client Liaison: Serve as the point of contact between the client and the security team, addressing any concerns, feedback, or additional requests.
• Reports: Provide daily, weekly, or monthly security reports to the client, detailing activities, incidents, and overall performance.
• Incident Management: Ensure that all incidents are documented, reported, and escalated appropriately based on severity.

4. Incident Management:

• Response to Emergencies: Coordinate security response during emergencies such as fire, theft, accidents, or security breaches.
• Investigations: Oversee or assist with investigations related to security incidents, theft, vandalism, or other crimes at the site.
• Corrective Actions: Suggest corrective measures to prevent the recurrence of security lapses.

5. Administration and Compliance:

• Documentation: Maintain accurate records of officer deployments, schedules, attendance, incident reports, and training logs.
• Compliance: Ensure that security practices comply with local laws, regulations, and client policies.
• Licensing and Certification: Make sure all deployed officers have the necessary certifications and licenses, and that they are kept up to date.

6. Resource Management:

• Equipment Management: Ensure security personnel have the necessary equipment (radios, uniforms, patrol vehicles, etc.) for their duties and manage their upkeep.
• Resource Allocation: Allocate security resources effectively across various sites, ensuring high-risk areas receive adequate coverage.

7. Performance Evaluation:

• Officer Appraisals: Regularly evaluate the performance of security officers, provide feedback, and suggest areas for improvement.
• Discipline and Grievances: Handle any disciplinary matters or grievances related to the conduct of security officers.

8. Risk Assessment and Security Enhancements:

• Site Risk Assessments: Conduct or coordinate risk assessments to identify potential vulnerabilities at sites and recommend security enhancements.
• Security Plans: Assist in developing security plans and contingency protocols tailored to each site’s needs.

9. Financial Management:

• Budget Oversight: Ensure deployment costs (such as overtime, additional personnel) are within the allocated budget.
• Billing: Assist in generating invoices based on manpower and resource deployment, and ensure accurate billing to clients.

10. Technology Utilization:

• Security Systems: Oversee the integration and proper usage of security technology such as CCTV, access control systems, and surveillance equipment.
• Data Collection: Utilize technology for monitoring security trends, optimizing officer deployment, and ensuring site safety.

Qualification

• Security Officer License: At Least SSO and above
• First Aid/CPR Certification: Knowledge of basic first aid and CPR is often required, as security officers are sometimes the first responders in emergencies.
• Fire Safety Certification: Some employers may require fire safety certification or knowledge of emergency evacuation procedures.
• Specialized Security Certifications (Optional): Having certifications such as Certified Security Supervisor (CSS) or Certified Protection Professional (CPP) can be an advantage.
• Driver’s License: Class 3C

3. Work Experience:

• Experience in Security Roles: Prior experience in a security officer, supervisor, or management role is usually required. Employers may ask for 2-5 years of experience depending on the complexity of the role.
• Supervisory Experience: Experience managing or supervising a team of security officers is highly valued.
• Experience with Security Systems: Familiarity with security technology like CCTV systems, alarm systems, access control, and surveillance tools is beneficial.

4. Skills and Competencies:

• Leadership and Supervisory Skills: The ability to manage, mentor, and coordinate a team of security officers is essential.
• Communication Skills: Strong verbal and written communication skills are crucial for interacting with clients, security personnel, and other stakeholders.
• Problem-Solving and Decision-Making: Security Deployment Officers must be able to quickly assess situations and make informed decisions, especially in emergencies.
• Attention to Detail: Must be detail-oriented to ensure proper deployment, compliance with security protocols, and the accurate completion of reports.
• Organizational and Planning Skills: The role requires strong planning and scheduling skills to manage multiple deployments and personnel effectively.
• Knowledge of Security Protocols: A strong understanding of security procedures, risk management, and emergency response protocols is vital.
• Physical Fitness: A reasonable level of physical fitness may be required, especially if the role involves regular patrols or responding to incidents.

5. Knowledge of Legal and Regulatory Requirements:

• Understanding of Security Laws: A solid understanding of local laws and regulations related to security, public safety, and employment is often required.
• Health and Safety Regulations: Familiarity with occupational health and safety standards, as well as compliance with relevant regulations, is important.

6. Technology Skills:

• Computer Proficiency: Basic computer skills, including the use of Microsoft Office (Word, Excel), email, and security-related software for scheduling, reporting, and monitoring, are often required.
• Familiarity with Security Technology: Experience with security systems like CCTV, alarms, access control, and incident management software can be advantageous.

7. Personal Traits:

• Integrity: A strong sense of ethics and honesty is critical in security roles.
• Reliability: Security Deployment Officers need to be dependable and capable of working independently and responsibly.
• Calm Under Pressure: The ability to stay composed during high-stress situations is crucial for effective security management.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Description & Requirements

- Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up
- Keep records and follow up on feedback until closure of case
- Liaise with various Statutory Boards, Government Departments (i.e. HDB, PUB, Town Councils, MOM etc.) and sub-contractors to ensure smooth execution
- Organize and co-ordinate both planned and ad-hoc rectification works
- Maintaining of good reputation and goodwill of company
- Public relation monthly report and weekly updates for management meetings
- Carry out pre- and post visits to stakeholders and residents nearby the vicinity of work sites

- Preparation of powerpoint presentations to the Management and Client

Requirements

- Diploma in Communication, Business or Engineering or equivalent

- Minimum of 3-5 years work experience in the field of PRO

- Proficient in MS Office Software (World, Excel, Powerpoint)

- Excellent communication skills and interpersonal skills

- Experienced in working with LTA projects preferred

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

• Ensure compliance with the latest environmental regulations.
• Perform the duties of an Environmental Control Officer in the project works
• Conduct regular inspections to ensure Environmental Control Measures (ECM) and environmental plan in place
• Identify environmental issues and recommend measures to rectify the irregularities.
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence
• Liaise with the government authorities on all environmental control issues. (MOM, NEA, PUB, etc)

Requirement:

- short-term role (3 months contract)

- 5.5 days per week

- HDB experience

- Commence end of January

- Location Woodlands

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

Benefits:

· Up to $2.8k

· AWS and VB provided

· Good Career Progression

· Fun working environment

Working Hours:

Monday to Friday – 8.45am to 5.15pm

Location: Jurong East

Job Scope:

· Full spectrum of Accounts Payable functions.

· Responsible for keeping track of all documents for processing.

· Accurate and timely recording of AP invoices.

· Process payment for Suppliers within credit term granted.

· Investigating and resolving Suppliers outstanding matters.

· Perform monthly Supplier statement of accounts reconciliation.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No.: 24C2559

Ong Boon Kuan (Deleon) | EA Personnel No.: R24126412

Job description:

• Organise folders and files in MCST office in hardcopy and softcopy.
• Compile and meet deadlines of monthly invoice, attendance, and service reports in preparation payment listing for account processing.
• To assist on BIB/cheque issuance to vendors.
• To attend to SP enquiries over office counter and emails for facility bookings, carparking, MFSF queries and etc
• Account receivable and payment management on site including petty cash, facility refund and account-related supporting works.
• Liaise with appointed auditor for annual audit report and budget management with site team.

Requirement:

• Certificate or/and Diploma in Office Administration
• At least 2 years’ experience, without experience welcome as well
• Proficient with Microsoft Office, Excel and other accounting software
• Able to work independently and within tight timeline.
• Good work attitude and interpersonal skills

Job Description

• Review arrival/departure guest lists
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with guests
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservation, booking of tickets, etc)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Taking and checking reservations
• Replying emails regarding reservations

Job Requirement

• 1 year experience needed.
• Require to be customer service oritented indviduals.
• Able to work shifts and weekends.
• At least N Level certificate

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works, including but not limited to the following:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Manage and attend to residents/tenants’ feedback as well arrears cases.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Job Requirements

• Minimum Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields with minimum 1 year of relevant experience. Experienced in Township management will be an added advantage.
• Good team player with good communication and interpersonal skills.
• Physically fit and able to speak Mandarin to interact with the residents.
• Proficient in Microsoft Office.
• Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

• Conduct inspection on Soil investigation and instrumentation works
• Carry- out supervision and coordination on-site to meet the project schedule
• Conduct inspection in Installation of ERSS works, D-wall, Site Investigation, Shotcrete, Rockbolt, controlled blasting , Soil Instrumentation works.
• Carry out full-time standing supervision of Ground Investigation Works
• Maintain appropriate documentation of site work progress, instrumentation readings, and fieldwork records/logs on a daily basis
• Constantly assess the impact of the ground investigation works on site and liaise with the Contractor to mitigate any risks to dam safety when deemed necessary
• Coordinate with local authorities as and when necessary
• Shift work - Day and/or Night
• Location - Various jobsites

Job Description

At Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our goal is to create a supportive learning environment that nurtures curiosity, encourages critical thinking, and drives success. Join us at Mavis Tuition Centre, where our exceptional services turn the journey of learning into an exciting and rewarding experience.

Job Highlights

• 5-day work week
• Leave benefits
• Medical benefits and insurance
• Variable bonuses
• Performance incentives

Responsibilities

• Engage customers in a friendly and approachable manner
• Assist customers with their queries and concerns with a service-oriented attitude
• Actively promote the organisation’s programmes to prospective clients in a professional manner
• Perform administrative duties pertaining to student and course registration matters

Requirements

• Minimum ‘N’ Level
• Able to commit to both weekends
• Travelling required
• Strong interpersonal and communication skills
• Positive work attitude, team player with strong service mindset
• Work in a fast-paced environment, able to multitask

Why choose us?

• Supportive Peers
• Recognition & Rewards
• Room for Growth & Career Advancement Opportunities
• Comprehensive Training Program tailored to enhance skill set

Role: Customer Service Officer for UOB Bank

Company: ITCAN PTE Limited

Client: UOB Bank (1 Year Contract) - renewable

Location is UOB Bank Alexandra Building, Alexandra Road

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Key Responsibilities:

1. Work Coordination:

• Arrange technician work orders and update supervisors.
• Track and follow up on outstanding technical issues.

2. Administrative Tasks:

• Manage Purchase Requisitions, Orders, and vendor follow-ups for invoices and deliveries.
• Maintain organized filing systems for department documents.

3. Communication:

• Handle phone calls, emails, and complaints professionally.
• Draft letters, memos, and reports as needed.

4. Record Management:

• Update maintenance records, schedules, and department files.
• Ensure proper documentation of contracts and organizational charts.

5. Support and Reporting:

• Assist in preparing and submitting monthly reports.
• Order and manage maintenance supplies and tools.

6. General Assistance:

• Perform tasks assigned by supervisors or managers.

Qualifications:

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational and communication skills.
• Ability to multitask and work in a team environment.
• Prior administrative or technical support experience is a plus.

Key Attributes:

• Positive attitude and proactive problem-solving.
• Attention to detail and time management skills.

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Candidate must possess at least a Degree and above in any field
• General Insurance experience (with BCP, PGI and ComGI Cert) and navigation of insurance portals are an added advantage
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5 days work per week; Mon-Fri : 9am-6pm; Sat : 9am-1pm

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

Responsible for rendering excellent services and care to our patients and next of kin, upholding our company’s vision as the most trusted healthcare provider in the region.

Responsibilities would include, but not be limited to, the following:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• Handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To prepare gifts and presentation for hospital’s festivity celebrations
• Participate in projects and assist in events
• Perform any other duties or responsibilities assigned by FOM

Requirements:

• Diploma/ Degree in any discipline
• Proficient in Microsoft Office applications (Word and Excel)

Qualities required for this role include:

• Customer service oriented and good team player
• Good interpersonal and communication skills.
• Preferably with at least 1 year of customer service experience or in the service industry
• Open to shift work arrangement
• Patient and compassionate towards guests and patients
• Bilingual and knowledge of a foreign language will be an asset
• Good telephone etiquette

Job Description:

Management and Sustainability

• Work in line with the defined and implemented safety standards.
• Contribute to implement safety improvement activities.
• Assure removal of all the waste.

Process Management

• Ensure that the Brewing process (i.e. from silo to BBT) is operating in an efficient manner according to the specifications and production plan in standard and non-standard conditions.
• Execute daily and weekly cleaning of brewing vessels to achieve performance in brewing and BIO free products.
• Collect process samples for analysis and monitor all products to ensure it’s within technical specification.
• Act on the daily production operations and to promptly discuss/report the production issues with the team members.
• Carry out daily production according to the approved weekly brewing schedule.
• Receive raw materials and ensure it is within technical specification.
• Relief other process Technician when required.

Total Productivity Management AND Continuous Improvement

• Ensure workplace is at the required AM and 5S standards and is actively involved in AM / 5S teams.
• Ensure that Brewing department is clean to the specified standard.

Quality of the Product & Process

• Ensure the Brewing process is operating according to the specifications and production plan, in standard conditions.
• Report in a timely and accurate way all mandatory and relevant information and KPIs.
• Conduct some regular quality in line tests.

Equipment Management

• Operate and executes tasks in compliance with the HEINEKEN and local regulations in his / her machines / area.
• Execute basic maintenance tasks according to standards and is actively involved in improvement activities.

Requirements:

• Communicate effectively with good command of written and spoken English.
• Proficient use of computer for reporting and data logging.
• 2 years of industrial experience is considered as a plus but entry level candidates are welcome.
• Experience and knowledge in brewing is considered as an asset.
• Maintenance and/or automation skill is highly appreciated.