COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Office Administrative Duties

• Process CorpPass applications and terminations
• Administer Sseason parking requests and renewals
• Order and inventory control of stationeries and pantry supplies Manage office and pantry inventories and restock supplies
• Oversee general office cleanliness and festive decoration
• Administer and maintain Ccompany mobile phones administration
• Perform relief duties at reception
• Any other duties as and when assigned

Board Secretariat

• Coordinate Board Members' Induction and Training Programme
• Organise Board Members' Retreat
• Provide administrative support, including Preparation,re, compilecompilation, upload and circulation ofe meeting materials
• Minutes taking

Corporate Secretariat

• Circulation and compilation of Annual AGM / EGM documents and Directors' Resolutions

• Degree in Business Administration or related field, minimum Diploma in Business Administration with at least 2 years' relevant experience
• A team player, analytical, meticulous, resourceful, with good interpersonal skills
• Experienced in Office Administration at Executive level
• Good written and verbal communication
• IT savvy - Intermediate to advanced proficiency in Microsoft Office especially Power Point, Excel, Word and IT savvy
• Able to multi-task and communicate well with people of all levels

Job Info:

• Monday to Friday, 8.30am to 5.30pm
• Location: Toh Guan, West Region

Job Scope:

• Manage and handle various aspects of accounts receivable:Issue invoices for lease sales, including new communication systems and modifications.
  Create ad-hoc invoices for card key billing, proximity cards, etc.
  Prepare termination documents for systems, including issuing credit notes for refunding subscription fees and deposits, and generating invoices for dismantling charges.
  Produce monthly aged accounts receivable reports and delinquent debts reports for management.
  
• Prepare and dispatch statements of account (SOA) to customers on a timely basis.
• Arrange for GIRO applications to be sent to the bank for approval and follow up to update the status in the accounting system.
• Assist in resolving internal and external disputes related to accounts receivable, including confirming security deposits collected from customers and addressing customer requests for invoices.
• Handle other finance-related ad-hoc tasks as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description

• Manages group room/F&B events enquiries and related functions, dealing from receipt

of request to contracting and payment.

• Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

• Manages site inspections, organizing visits, room allocation, inspection of rooms and

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities

• To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

• Develop sales plans to generate business from identified markets/accounts.

• Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

• Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

• Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

• Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

• Managing DayAway and other platforms if required.

• Perform any other duties assigned by owner according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

• Any other duties or responsibilities as assigned by Management.

• Managing DayAway, TagVenue and other platforms if required.

• Create partnerships with other platforms that may benefit the group for events.

• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue & Cost of each Event.

• For groups more than 10pax dining at the restaurants (both private & company

• groups), arrange a courtesy call to welcome the guest and inquire about their event

type, as well if they need anything else for us to ensure their experience is a

memorable one.

• Organize each Hotel Dropbox Folder to have all necessary materials for event sales

• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier

Strategy for business continuity.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and meticulous Finance Executive to join the Regional Accounting Shared Services Team.

• Lead and handle the entire full set accounts;
• Generate and validate accuracy of invoices and supporting documents;
• Process payments and post invoices;
• Collaborate with other departments on other processes including general ledger, fixed assets and inventory management;
• Lead monthly analysis reporting for management;
• Support internal teams for financial audits and tax filing;
• Manage GST applications and matters;
• Review and renew SOPs;
• Be point-of-contact for queries.

Requirements

• Diploma or Degree in Accounting, Finance or any relevant field of study;
• At least 2 years of Accounts Payable experience or experience working with full set of accounts;
• Good experience with Microsoft Excel;
• Knowledge of SAP;
• Strong communication and interpersonal skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• Company offers excellent career growth
• An organization that focuses on innovation and sustainability

About Our Client

The client is a global well respected organisation with diverse operations in the logistics space.

Job Description

• Work with cross-functional teams to design and implement Fleet-wide initiatives that boost engagement with internal and external stakeholders.
• Facilitate staff communications, plan team-building events, and organise ceremonies to promote a positive team culture.
• Manage the processing of applications, renewals, and cancellations of certificates and documents for new and existing vessels, ensuring compliance with regulatory standards.
• Coordinate with relevant authorities and institutions for inspections and preparation of documentation for vessel licenses and certifications.
• Work closely with the Fleet Operations team to manage crew certification renewals and maintain accurate records.
• Provide administrative support for vessel sales and charter agreements, including document preparation and coordination with business partners.
• Ensure vessels and crew are prepared for operations, handling immigration clearance, and processing departure/arrival applications efficiently.

The Successful Applicant

• Possess a degree in Business, Business Administration, Maritime Business, Logistics, or Supply Chain.
• Possess at least 2 years of professional experience in the maritime or logistics sector.
• Have exceptional communication, interpersonal abilities, and stakeholder management skills
• Strong analytical and numeracy skills, with a keen eye for detail.
• Proficient in Microsoft Office applications.

What's on Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and collaborative work environment.
• Opportunity to be in a global organisation.

Contact

Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref

JN-102024-6573543

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is a Manufacturing Industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Create and execute effective marketing strategies and campaigns.
• Ensure consistent corporate branding across all marketing and corporate materials.
• Plan and attend events such as trade shows, exhibiton, etc.
• Conduct market research and analyze trends, brand awareness, and competitors.
• Oversee the design, content, and production of marketing materials.
• Manage and update the company's website content.
• Compile and distribute product information to the sales team.
• Coordinate with 3rd parties (e.g. vendors, suppliers, and marketing agencies) for project execution.
• Any other duties as assigned.

Requirements

• Min Diploma in marketing or equivalent
• Min 2 years’ relevant working experience
• Good knowledge/experience in B2B marketing strategies is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Summary Benefit :

• Package : Basic + High Allowance + Commission
• Location : West
• 5 Days work, Office Hour
• Great career progression

Responsibilities :

• Carry out sales of products
• Work towards department sales target and objectives including personal KPI
• Assist immediate supervisor in projects and marketing planning
• Preparation of sales quotation / contract
• Direct customers visit / contact and liaise / follow up with customers
• Perform all pre-sales, sales and post sales activities
• Be a hunter for new prospect customers and foster good relationship with existing account
• Increase social media presence from projects (E.g. Linkedin)
• Participate in exhibition as required

Requirements :

• Diploma or Degree in Business, Marketing, Mechanical or Engineering or its equivalent.
• Entry Level are welcome to apply. Training will be provided.
• Possess own car preferred.
• Candidate with industrial sales experience will be a plus

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Benefit:

➡️ Entry Level Welcome / Full Training provided

➡️ Strong Career Progression

➡️ Bonus, Leave, Allowance

Job Scope:

• Learn about store operations and customer service best practices.
• Assist in monitoring sales performance and meeting store targets.
• Basic cashiering tasks, including processing payments and refunds.
• Help address customer inquiries & provide product information.
• Participate in training sessions to gain product knowledge and sales skills.
• Follow company guidelines and work with team members to enhance the shopping experience.

Requirement

• Bachelor's degree (any field, but business-related preferred)
• Fresh graduates or those with 1-2 years of work experience
• Strong communication and interpersonal skills
• Analytical thinking and problem-solving abilities

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358

(EAST REGION) - Expo MRT

Highlight:

- Senior HR Executive

- Must experience in general building / civil engineering background

- Short notice preferred

Duties/Responsibilities:

1. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

2. Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.

3. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

4. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

5. Oversee and manage performance appraisal system that drives high performance.

6. Creates learning and development programs and initiatives that provide internal development opportunities for employees.

7. Carry out employee disciplinary meetings, terminations, and investigations.

8. Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.

9. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

10. Performs other ad- hoc duties as assigned by supervisor or management

Required Skills/Abilities:

1. Excellent verbal and written communication skills.

2. Excellent interpersonal, negotiation, and conflict resolution skills.

3. Excellent organizational skills and attention to detail.

4. Strong analytical and problem-solving skills.

5. Ability to prioritize tasks and to delegate them when appropriate.

6. Ability to act with integrity, professionalism, and confidentiality.

7. Thorough knowledge of employment-related laws and regulations.

8. Proficient with Microsoft Office Suite or related software.

9. Proficiency with or the ability to quickly learn the organizations HRIS and talent management

Education and Experience:

1. Bachelor's degree in Human Resources, Business Administration, or related field required.

2. A minimum of three years of human resource management experience preferred in

construction industry preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Summary:

The PR Internal & External Relations Specialist is responsible for building and promoting a positive public image for the company and managing effective communication channels both within the organization and with external audiences. This role will involve developing PR strategies, overseeing media relations, coordinating internal communications, and supporting community engagement initiatives.

Key Responsibilities:

• Develop, implement, and oversee PR strategies to enhance brand visibility and reputation.
• Prepare press releases, media kits, and other promotional materials to highlight company milestones, events, and initiatives.
• Monitor and analyze media coverage, and track PR metrics to assess the effectiveness of campaigns.
• Coordinate internal communications to keep employees informed, motivated, and engaged with the company’s goals and activities.
• Develop and disseminate internal newsletters, announcements, and updates on company news and initiatives.
• Support leadership in preparing key messages, presentations, and talking points for internal events and meetings.
• Plan and execute employee engagement initiatives to foster a strong internal culture and improve team morale.
• Establish and nurture relationships with key community organizations, industry partners, and stakeholders.
• Identify and manage opportunities for sponsorships, partnerships, and community outreach that align with company values and goals.
• Plan and oversee external events such as product launches, sponsorship activities, and community involvement programs to strengthen brand perception.
• Represent the company at industry events, conferences, and public functions as needed.

Qualifications:

• Bachelor's degree in Public Relations, Communications, Marketing, or a related field.
• 3-5 years of experience in PR, corporate communications, or a similar role.
• Strong written and verbal communication skills.
• Proven ability to build relationships with media and other external stakeholders.
• Experience in event planning and project management.
• Proficiency in social media platforms, content management, and PR analytics tools.
• Ability to work well under pressure and manage crisis communications.
• Experience with employee engagement and internal communication strategies.
• Strong networking skills and a passion for community engagement.

JOB SUMMARY

You will be responsible for providing support to the Secretary.

Job Responsibilities:

• You need to provide administrative / secretarial support to the HODs and Directors - travel arrangements, calendars, appointment scheduling and drafting of correspondences, etc.
• You need to ensure meetings are effectively organized and record minutes of meeting.
• Able to handle and draft correspondences to business associates. Research, prepare and handle confidential-related matters.
• Able to maintain efficient filing system of internal, external and confidential documents.

Job Requirements

• You must have a minimum Diploma in Secretarial Studies or related discipline.
• You must have at least 5 years experience in a similar capacity.
• You must have prior experience in F&B / Hospitality industry would be advantageous. Possess a “can-do attitude” and eager to learn. A gastronomist who enjoys different cuisines.
• You must have a high degree of resilience, perseverance, focus and commitment is essential.
• Excellent written and verbal communication skills.Must be independent, meticulous and maintain high level of professionalism.
• Must be efficient and confident to work in fast paced environment.
• You must have positive work attitude, team player, good interpersonal skills and ability to multi-task.
• Mature, responsible and hard working with pleasant personality.
• Organised, confident, self-motivated, resourceful and able to work under minimum supervision.
• Resides in the West area preferred.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

• Source new client leads and develop referrals.
• Fully manage clients accounts, ensuring all client requirements across trade lanes are met with consistent follow-up.
• Engage actively in the sales process, including proposals, quotations, Bunker Adjustment Factor notices, rate negotiations, and closing spot ad hoc rates.
• Ensure Dead Freight contracts are executed smoothly, with proactive communication for DF arrangements.
• Achieve sales targets for various trade/service lanes and oversee agency performance.
• Maintain high levels of customer satisfaction and strong relationships through regular calls, meetings, and prompt resolution of complaints with corrective actions.
• Identify client needs, opportunities, and key purchasing factors to offer customized solutions.
• Respond to daily queries on products and services.
• Collaborate closely with cross-functional teams and share key information.
• Monitor competitors, market conditions, and product developments by maintaining regular contact with agents and clients to recommend appropriate actions.
• Contribute to the development of marketing strategies.
• Maintain an up-to-date customer database with a record of sales activities.

Requirements:

• Minimum Diploma or degree in any fields
• Sales experience in Shipping Liner company
• Able to work under minimal supervision

Interested applicants for the above advertised position(s), please click on the APPLY button and kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Global Transportation MNC. Due to their current expansion plan, they are looking for a Operations Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Oversee and manage the full logistics process for project shipments, ensuring all documentation is in order.
• Ensure the timely and accurate transportation of goods from origin to destination.
• Prepare and handle all required shipping documentation, ensuring full compliance with international trade regulations.
• Coordinate with various parties (e.g. carriers, shipping lines, other service providers) to ensure smooth and safe transport of shipments.
• Track the progress of shipments and provide real-time updates to clients.
• Maintain high standards of operational efficiency and customer satisfaction.
• Any other duties as assigned.

Requirements

• Min Diploma in logistics / supply chain studies or equivalent
• Min 3 years’ relevant working experience
• Proficient in Microsoft Office would be advantages.
• Good understanding of transportation regulations would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Scope

· Handle day-to-day finance operations (AP, AR & fixed asset)

· Assist in month-end closing and reconciliations.

· Assist to prepare journals and audit schedule for month closing & year end closing booking fee refund weekly.

· Assist to prepare presentation slide and report for management reporting.

· Liaise with internal and external stakeholders on finance queries.

Requirement

• Diploma in Accounting & Finance or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

• Handle Accounts Receivable (AR) function, liaise with internal staff for application of invoices with collections.
• Record of Export Bills from customers.
• Review on AR aging and prepare monthly sales report and AR report.
• To update customer details in accounting system.
• Maintain cashbook for transactions and perform month end reconciliation.
• Maintain fixed deposit schedule and prepare journal entries for accounting system.
• Record and maintain trade finance transactions in Excel.
• Checking on invoices for trading transactions and perform posting of invoices into accounting system.
• Prepare journal entry for accounting entries.
• Prepare quarterly management report to banks.
• Prepare GST filing and creation of GST Form 5.
• Prepare audit schedule.
• Prepare Statistic Survey from government as and when required.
• Participate in ad-hoc projects as assigned.

Job Requirements

• Degree / Diploma
• 2 to 3 years accounting experience in Accounts Receivable
• 5-days work (8.30am to 5.30pm) near Bugis MRT
• Salary $3500 - $4500
• Start work Immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities