Hospitality & Event Sales Executive (Contract)- Changi Airport
Full-time
Senior Executive
6 months ago
Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, d..
- Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
- Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.
Client, Partners, Key Accounts Relationship Management
- Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
- Serve as the primary point of contact for client sales inquiries, requests, and feedback.
- Ensure a seamless customer experience from initial inquiry through post-event follow-up. Sales Strategy and Execution
- Craft winning sales proposals to achieve revenue targets and business objectives.
- Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
- Identify cross-selling opportunities and maximise revenue potential
- Process & Product Sales Performance Review
- Analyse market trends and competitors’ activities.
- Track and optimise performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
- Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realisation.
- Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
- Support cross channels product and pricing management to facilitate sales activities.
- Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
- May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.
Job Requirements
- Degree or Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
Proven MICE sales record exceeding targets based in Singapore or around the region.
Deep MICE and travel industry knowledge (trends, players, best practices)
Proactive, motivated, and self-driven in a fast-moving environment.
Strong business agility and able to curate experiences by packaging events and relevant products together.
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