ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive, Hospitality Relations.

Responsibilities

Primary

Reporting to the Manager or Head of Department, this role will manage the Institute’s Hospitality Relations matters, including:

· Co-manage incoming visits to NIE as part of building brand engagement and experience.

· Co-manage protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Co-manage the Institute’s graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Co-manage the NIE Visitors Learning Centre.

· Co-manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Manage the entire process for corporate gifts, including selection, procurement, personalization, inventory management, and timely distribution to colleagues and visitors.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Assist in University events as and when necessary.

Requirements

· Minimally a polytechnic diploma in Business, Hospitality, Marketing or Communications.

· Good written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details.

· Experience in hospitality or service industry will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Kele

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

Actively hiring.

Business Development & Marketing Asst Executive (Tourism Retail)

We are looking for candidates from the Tourism industry, with min. 1.5 years experience in the Tourism industry. Candidates from either TA, OTA or Attractions will be preferred.

As Business Development & Marketing Asst Executive (Tourism Retail), your key responsibilities would include (but not limited to):

• To assist manager to develop new business opportunities in Tourism Retail through extensive networking.
• Assist to capture market share and lead the Company to a strong leadership position in the Tourism Retail sector.
• To achieve contact and collaborations with the different stakeholders in the tourism sector eg tour agencies, tour guides, hotels, companies.
• Generate revenue among the contacts in the extensive networking, including through upselling and cross-selling to the different contacts in your networks.
• Planning and arranging contracts for the collaboration partners.
• Work with BD Sales team to plan and execute tactical campaigns to drive attraction and retail tourism sales.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Work with Marketing team on Company’s Above The Line campaigns and Below The Line advertising for brand and attraction marketing, including creative conceptualization, copywriting, brochure print, distribution management, campaign roll-out and performance reporting through close collaboration with Marketing & BD and Ops departments and marketing and media agencies.
• Work with Marketing team to ensure consistency and accuracy in brand identity and brand marketing.
• Work with Marketing team on long term brand and marketing strategies, provide market insight to create a positive perception of the brand, continuously push and maintain the brand’s position as the Leading Singapore brand in food gifting souvenirs.
• Work closely with team and 3rd party vendors and designers on brand marketing, brand narratives, key messages, conceptualization etc.
• Work with team to develop trade marketing strategies and collaterals to maximize brand's presence in the identified overseas market, travel agent partners' platform and across MICE & Trade channels for Tourism.
• Manages and ensures efficient use of Trade Marketing budget to achieve shared B2B goals.
• Leads regional growth of assigned key markets, (eg. Japan, Asia, India) and proactive preparation for inbound marketing execution according to latest border measures.
• Partner with strategic alliances such as airlines, overseas banks, tour agencies, hotels, and content partners to create awareness for brand to secure pre-departure/advance sales in the identified markets.
• Work closely with Offline and Online Travel Agent/Platforms, ecommerce marketplaces and other Travel & Tourism e-commerce players to market and distribute our brand and products
• Formulate and implement sales and marketing campaigns in relation to tourism
• Monitor & track campaigns performance
• Ensure accuracy of online content for all our products
• Provide market intelligence on overall ecommerce and business trend of the region in relation to tourism
• Timely & accurate execution of pricing changes via the channel managers
• Perform online rate audits & resolve disparity disputes amongst partners
• Work closely with inbound agents and assist on their requests and meet set sales targets.
• Work with team to update weekly, monthly sales reports and assist with annual report preparation.
• Work closely with STB & In-market agents for business development
• Assist in bringing sales for special event promotion and able to conduct familiarization tours and site visit at Flagship store.

Requirements

What we are looking for and believe you need as an ideal candidate:

• For managers, minimum 1.5 years experience in the Tourism sector.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Strong team player with initiative and high level of dedication and ability to perform under pressure.
• Able to cope well in a dynamic and challenging work environment as well as with stress and demanding work schedules
• Ability to work independently and completes given tasks with minimum supervision required
• Self-motivated with the ability to identify key marketing and Public Relations strategies and marketing campaigns
• Confident, meticulous, independent, creative individuals with a strong sense of responsibility and proactiveness
• Highly motivated and well organized with a sense of urgency
• Ability to work towards tight deadlines
• Has excellent command of English (written, verbal and interpersonal), and possess excellent communication and negotiation skills
• Strong in Microsoft Office is a must.
• Proficient in Adobe Photoshop & Illustrator
• A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree.
• Minimum 3 years related or relevant experience for executives

Additional Information

Qualification

Higher/Graduate Diploma, Bachelor's Degree, Professional Degree

Job Specializations

Business development, Sales, Marketing

Working Days/Hours: 5 days week

Mondays to Fridays: 8.30am to 5.30pm

Benefits & Others

Medical, Annual Leave, AWS, Variable bonus, Incentives, Free Parking. Perks and benefits such as Company retreat etc.

Specific Location

Jurong, Jalan Tepong. Near Jurong Fishery Port.

Nearest MRT: Lakeside MRT

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

We operate on a 5 days work week and offer attractive salary with good benefits package to the right candidate. As an established and still growing market leader, our employees will be at the forefront, leading to growth opportunities. Join us and you will have lots of opportunities to learn, to grow and to offer your ideas and creativity, and to have secure career advancements.

Please apply with detailed resume.

Interested applicants may apply through the following methods:

Send your resume via APPLY NOW button or email to [email protected]

Or, send your resume through our website www.kele.sg or our social media

Kele

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

Actively hiring.

Business Development & Marketing Executive (Tourism Retail)

We are looking for candidates from the Tourism industry, with min. 3 years experience in the Tourism industry. Candidates from either TA, OTA or Attractions will be preferred.

As Business Development & Marketing Executive (Tourism Retail), your key responsibilities would include (but not limited to):

• To develop new business opportunities in Tourism Retail through extensive networking.
• To capture market share and lead the Company to a strong leadership position in the Tourism Retail sector.
• To achieve contact and collaborations with the different stakeholders in the tourism sector eg tour agencies, tour guides, hotels, companies.
• Generate revenue among the contacts in the extensive networking, including through upselling and cross-selling to the different contacts in your networks.
• Planning and arranging contracts for the collaboration partners.
• Work with BD Sales team to plan and execute tactical campaigns to drive attraction and retail tourism sales.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Work with Marketing team on Company’s Above The Line campaigns and Below The Line advertising for brand and attraction marketing, including creative conceptualization, copywriting, brochure print, distribution management, campaign roll-out and performance reporting through close collaboration with Marketing & BD and Ops departments and marketing and media agencies.
• Work with Marketing team to ensure consistency and accuracy in brand identity and brand marketing.
• Work with Marketing team on long term brand and marketing strategies, provide market insight to create a positive perception of the brand, continuously push and maintain the brand’s position as the Leading Singapore brand in food gifting souvenirs.
• Work closely with team and 3rd party vendors and designers on brand marketing, brand narratives, key messages, conceptualization etc.
• Work with team to develop trade marketing strategies and collaterals to maximize brand's presence in the identified overseas market, travel agent partners' platform and across MICE & Trade channels for Tourism.
• Manages and ensures efficient use of Trade Marketing budget to achieve shared B2B goals.
• Leads regional growth of assigned key markets, (eg. Japan, Asia, India) and proactive preparation for inbound marketing execution according to latest border measures.
• Partner with strategic alliances such as airlines, overseas banks, tour agencies, hotels, and content partners to create awareness for brand to secure pre-departure/advance sales in the identified markets.
• Work closely with Offline and Online Travel Agent/Platforms, ecommerce marketplaces and other Travel & Tourism e-commerce players to market and distribute our brand and products
• Formulate and implement sales and marketing campaigns in relation to tourism
• Monitor & track campaigns performance
• Ensure accuracy of online content for all our products
• Provide market intelligence on overall ecommerce and business trend of the region in relation to tourism
• Timely & accurate execution of pricing changes via the channel managers
• Perform online rate audits & resolve disparity disputes amongst partners
• Work closely with inbound agents and assist on their requests and meet set sales targets.
• Work with team to update weekly, monthly sales reports and assist with annual report preparation.
• Work closely with STB & In-market agents for business development
• Assist in bringing sales for special event promotion and able to conduct familiarization tours and site visit at Flagship store.

Requirements

What we are looking for and believe you need as an ideal candidate:

• For managers, minimum 3 years experience in the Tourism sector.
• MUST KNOW how the Tourism industry and OTA, TA work.
• Strong team player with initiative and high level of dedication and ability to perform under pressure.
• Able to cope well in a dynamic and challenging work environment as well as with stress and demanding work schedules
• Ability to work independently and completes given tasks with minimum supervision required
• Self-motivated with the ability to identify key marketing and Public Relations strategies and marketing campaigns
• Confident, meticulous, independent, creative individuals with a strong sense of responsibility and proactiveness
• Highly motivated and well organized with a sense of urgency
• Ability to work towards tight deadlines
• Has excellent command of English (written, verbal and interpersonal), and possess excellent communication and negotiation skills
• Strong in Microsoft Office is a must.
• Proficient in Adobe Photoshop & Illustrator
• A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree.
• Minimum 3 years related or relevant experience for executives

Additional Information

Qualification

Higher/Graduate Diploma, Bachelor's Degree, Professional Degree

Job Specializations

Business development, Sales, Marketing

Working Days/Hours: 5 days week

Mondays to Fridays: 8.30am to 5.30pm

Benefits & Others

Medical, Annual Leave, AWS, Variable bonus, Incentives, Free Parking. Perks and benefits such as Company retreat etc.

Specific Location

Jurong, Jalan Tepong. Near Jurong Fishery Port.

Nearest MRT: Lakeside MRT

(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

We operate on a 5 days work week and offer attractive salary with good benefits package to the right candidate. As an established and still growing market leader, our employees will be at the forefront, leading to growth opportunities. Join us and you will have lots of opportunities to learn, to grow and to offer your ideas and creativity, and to have secure career advancements.

Please apply with detailed resume.

Interested applicants may apply through the following methods:

Send your resume via APPLY NOW button or email to [email protected]

Or, send your resume through our website www.kele.sg or our social media

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. The National Institute of Education invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as a Manager / Assistant Manager (Hospitality Relations).

Manager / Assistant Manager - Hospitality Relations (PIAR)

Responsibilities

Primary

Manage the Institute’s Hospitality Relations matters, including:

· Lead and manage incoming visits to NIE as part of building brand engagement and experience.

· Lead protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Identify new opportunities and insights to help refine the strategic campaigns and plans of the Institution.

· Assist with the organisation of the graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Manage the NIE Visitors Learning Centre.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Assist in University events as and when necessary.

Requirements

· A University degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to detail in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 3 June 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

PART TIME

Saturday/Sunday Evening Lessons ( 4 Hours/Week)

TRAINING - basic knowledge for the students to enter in to the hospitality Industry

Hospitality Industry Introduction

Food And Beverage Service Management

Accommodation Operations Management

Front Office Operations Management

Banquet Operations Management

Strategic Marketing In Hospitality Industry

Education

Classroom/zoom Online Lessons

Bachelor Degree In Hospitality

Master Degree In Hospitality

Diploma In Hospitality

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant experience in Travel & Tourism, Tourism or Hospitality Analytics, Leisure & Resort Management, Online Travel Agency or ticketing systems, Tourism Digital Transformation, Business Administration, Behavioural Insights, Experiential Marketing, MICE, Business or Market Intelligence, Social Media Strategy and/or Technology related areas. You should be able to teach in at least 2 or more of the following:

1) Customer Service & Relationship Management

2) Destination Geography

3) Reservation & Ticketing

4) Tour Planning & Operations

5) Attractions Operations

6) Clubs and Resorts Services

7) Data Analytics

8) New Media Marketing

9) Market & Artificial Intelligence

Candidates with relevant training and good presentation skills are preferred.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Job Description: Sales Manager (Retail & Hospitality Project)

Vacancy Location: Singapore

Responsibilities :

• To plan strategies to consistently drive sales volume and distribution to meet or exceed volume targets and brand distribution targets set.
• To lead in the deployment and execution of the business plans with Distributors.
• To manage existing and new business opportunities and responsible for the sales volume and distribution of all products distributed by the Company.
• To manage subordinates to achieve the expected results and to handle subordinate grievances.
• To manage product sell-out profitability, forecast sales, monitor inventory levels, budget spending efficiency, seller development, distributor collection on time and etc.
• Preparing written presentations, reports, and price quotations.
• Achieve Customer Service objectives by developing strategic plans, preparing and implementing action plans.
• Handle and manage Customer enquiries on products – specification, price, availability, delivery and others.
• Attend to Customers’ enquiries in professional manner as accordance to our service standard.
• To disseminate accurate information to Customers and to ensure Customers' complaints are attended to in accordance to our service standard.