* JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE will be prioritizing applicants who have a current right to work in Singapore.

Business Profile Description:

Jeju Business Agency is a government authority established as a funded institution by Jeju Special Self-Governing Province in Korea and our main business activities are providing consultation and solution of difficulties for SMEs in Jeju Special Self-Governing Province.

JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE keeps pursuing positive opportunities in Singapore as part of the ASEAN diplomatic policy implementation. We will implement plans for developing businesses including trade, culture, tourism, and international exchange.

Job Descriptions:

- Plan and develop marketing strategies for Jeju tourism in Singapore & neighboring countries

- Promote Jeju Tourism content and cultural exchanges via various channels and methods

- Develop events or contents related to tourism for Jeju

- Do research trends in neighboring countries, including Singapore

- Other ad-hoc tasks will be assigned by the management

Job Requirements:

- Relevant working experience more than a year

- Proficient in speaking and writing English and Korean in order to liaise with Korean client and headquarter

- Excellent Communication and Interpersonal skills

- Self-motivated and able to work independently

- Those who have no reason for disqualification for overseas travel

- Those who can work immediately within 1 month from the date of confirmation of employment

Other Information:

- We regret to inform you that only shortlisted candidates will be notified.

- **Please indicate your English & Korean language skills in the Resume. Please take note if it is not indicated, the application will be disqualified.

- Application Period: 6th January 2025 to 17th January 2025.

- Hiring Process: CV Screening – Face to Face Interview – Final Offer.

- Interview will take place on the 23rd Jan 2025. (*Subject to change)

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose:

The Hospitality Multi Manager leads and drives all aspects of all Coach Singapore F&B business including customer service, ensuring efficient operations, sales, team development, business development and F&B compliance.

The successful individual will leverage their proficiency in Retail Management to…

Compliance & Permits & Opearations Management

• Partnering closely with relevant stake holders to ensure that all legal, health, and safety requirements for outlets and team are met
• Working with relevant takeholders to secure necessary licenses and permits for operation.
• Oversee inventory levels for food, beverages and supplies, ensuring stock levels are maintained without overstocking and wastage
• Monitor and control operational costs, including manpower, food and beverage costs, and utilities, to meet financial targets and profitability goals
• Ensuring we maintain high standards of food quality, cleanliness, and customer service across all outlets.
• Regularly audit operations to ensure compliance with SOPs.

Leadership Effectiveness

• Develop team to deliver outstanding customer experiences across the district
• Manage with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Coach
• Plan, identify, communicate, and delegate key responsibilities and practices to Coach SIC to ensure smooth flow of operations
• Create retention and succession plan strategy for the district
• Act as a brand ambassador; actively promote the Coach Brand in the market place

Strategic Focus

• Communicate vision, strategy and clear directions to team
• Create innovative strategies to achieve both short and long-term goals
• Work with Brand Director and cross-functional partners to establish objectives that support the visions
• Stay current with market competition, industry and monitor customer feedback through surveys, social media, and direct interaction, and take actionable steps to continuously improve service quality.

Business Development

• Demonstrate a strong understanding of business acumen and analytical skills; strategically forecast, plan and budget to the needs of the business
• Collaborate with business partners (Visual, Merchandising, Planning, HR, LP, Finance, Retail Operations, etc.) to ensure strategies are aligned with overall business objectives

The accomplished individual will possess…

• 5 plus years management experience in a retail F&B environment
• Bachelor’s degree preferred
• Proven ability to create strategies and deliver results
• The ability to effectively communicate and collaborate with Coach Senior Leadership team
• Pro-active problem solver – ability to assess an issue and develop action steps for resolution
• The ability to think broadly, consider all perspectives on issues, and reach logical conclusions that best serve Coach as a whole
• Track record of attracting exceptional Talent to an organization

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

We are recruiting for one of the leading hospitality brands. They are seeking a Senior Manager/ AVP – Legal for their business as they are expanding strategically on a global level.

You will be responsible for the various scope:

• Draft, review and/or negotiate a broad range of commercial agreements in the area of lodging business including property management agreements, franchises, joint ventures, M&A deals, private equity transactions and restructurings (including cross-border transactions in Asia, Australia, US and Europe)
• Manage the trademark and intellectual property portfolio.
• Advise business stakeholders on such transactional matters.
• Monitor and advise stakeholders on possible legal risk and provide mitigation strategies.
• Support the legal department in managing any litigation or contentious matters across various jurisdictions with a focus in Asia.
• Assist in the drafting of policies, guidelines, legal templates and other documents to ensure best practices
• Draft routine leases, non-disclosure agreements, engagement letters, and amendments and create templates

Requirements:

• You should hold a Bachelor’s degree in Law and have at about 10-12 years (Senior Manager) or 15 years PQE (AVP) in a law firm or as an in-house counsel in corporate real estate with good academic history and proven legal skills, combined with a strong reputation for providing commercial solutions, excellent transactional and managements skills.
• Strong background in corporate work, probably gained from practice in a law firm or as an in-house counsel.
• Demonstrate excellent document drafting skills. You should demonstrate strong communication and analytical skills along with a high level of commercial awareness.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose:

The Hospitality Multi Manager leads and drives all aspects of all Coach Singapore F&B business including customer service, ensuring efficient operations, sales, team development, business development and F&B compliance.

The successful individual will leverage their proficiency in Retail Management to…

Compliance & Permits & Opearations Management

• Partnering closely with relevant stake holders to ensure that all legal, health, and safety requirements for outlets and team are met
• Working with relevant takeholders to secure necessary licenses and permits for operation.
• Oversee inventory levels for food, beverages and supplies, ensuring stock levels are maintained without overstocking and wastage
• Monitor and control operational costs, including manpower, food and beverage costs, and utilities, to meet financial targets and profitability goals
• Ensuring we maintain high standards of food quality, cleanliness, and customer service across all outlets.
• Regularly audit operations to ensure compliance with SOPs.

Leadership Effectiveness

• Develop team to deliver outstanding customer experiences across the district
• Manage with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Coach
• Plan, identify, communicate, and delegate key responsibilities and practices to Coach SIC to ensure smooth flow of operations
• Create retention and succession plan strategy for the district
• Act as a brand ambassador; actively promote the Coach Brand in the market place

Strategic Focus

• Communicate vision, strategy and clear directions to team
• Create innovative strategies to achieve both short and long-term goals
• Work with Brand Director and cross-functional partners to establish objectives that support the visions
• Stay current with market competition, industry and monitor customer feedback through surveys, social media, and direct interaction, and take actionable steps to continuously improve service quality.

Business Development

• Demonstrate a strong understanding of business acumen and analytical skills; strategically forecast, plan and budget to the needs of the business
• Collaborate with business partners (Visual, Merchandising, Planning, HR, LP, Finance, Retail Operations, etc.) to ensure strategies are aligned with overall business objectives

The accomplished individual will possess…

• 5 plus years management experience in a retail F&B environment
• Bachelor’s degree preferred
• Proven ability to create strategies and deliver results
• The ability to effectively communicate and collaborate with Coach Senior Leadership team
• Pro-active problem solver – ability to assess an issue and develop action steps for resolution
• The ability to think broadly, consider all perspectives on issues, and reach logical conclusions that best serve Coach as a whole
• Track record of attracting exceptional Talent to an organization

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Responsibilities:

• Ensuring daily smooth operations

• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

• Ensuring all daily, monthly, ad-hoc reports are submitted punctually

• Handling emergency situations appropriately without compromising the functions of Operations Centre

• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

• Supervise and conduct periodic checks

• Other daily operational and administrative duties as assigned

Requirements:

• At least 2yrs of supervisory experience

• Posses good understanding of service, experience in handling emergency procedures

• Physically fit, enjoy working with the general public at outdoor environment

• Able to work on a 12-hrs rotating Day & Night shifts

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

Key Responsibilities:

• Ensure the timely and accurate completion of month-end closing, financial reporting, and performance analysis across multiple hotels.
• Manage fixed assets in NetSuite, including maintaining the asset register, asset tagging, and asset disposal.
• Supervise and review the daily operations of the finance team, including cash collections, accounts payable, accounts receivable, and journal entries.
• Lead the monthly stocktake process for the hotel.
• Monitor and reconcile intercompany transactions and balances on a monthly basis.
• Oversee cash flows and cash positions, providing guidance on fund transfers when necessary.
• Prepare monthly cash flow projections and assist with annual budgeting and forecasting activities.
• Conduct rigorous budget monitoring and analyze variances between budgeted and actual performance for each business unit.
• Prepare grant submissions for approval, as required.
• Maintain a strong internal control environment, ensuring compliance with Standard Operating Procedures (SOPs) and effective monitoring.
• Collaborate in the design, implementation, and review of finance systems, processes, and policies to drive continuous improvement and keep practices up to date.
• Assist with the implementation of new accounting systems and processes, as required.
• Coordinate and liaise with external parties, including auditors (prepare documents and address queries), tax agents, banks (for account management), corporate secretarial agents, and local tax and government authorities.
• Ensure compliance with all finance filing requirements, tax filing regulations, GST matters, audits, procedures, and forms.
• Review or provide guidance on finance administrative work prepared by subordinates (e.g., bank documents, corporate secretarial documents).
• Ensure adherence to established financial standards and procedures as set by the hotel and in alignment with the Uniform System of Accounts for Hotels.
• Handle ad hoc assignments as required.

Requirements:

• Degree in Accounting, ACCA, or equivalent.
• Minimum of 5 years of relevant experience with supervisory skills, preferably in the hotel industry.
• Strong familiarity with hotel industry practices.
• Proven experience in leading a small team.
• Excellent problem-solving and analytical skills.
• Proficient in Microsoft Excel.
• Experience with accounting software such as Oracle NetSuite is a plus.
• Familiarity with the Opera Cloud system is an advantage.
• Good understanding of intercompany transactions.
• Ability to meet strict reporting deadlines.
• Available to start immediately or within a short notice period will be advantageous..

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Create and implement strategic business development plans to discover new leads.

• Perform market research and analyze competitors to identify emerging trends, customer needs, and potential areas for growth.

• Communicate the company’s products, services, and value proposition to prospective clients.

• Work closely with the sales team to support the entire sales process, from lead generation to contract negotiation and finalization.

• Provide timely and precise reports on business development activities, pipelines, and key performance indicators.

• Assist in creating marketing materials and sales enablement content.

• Stay informed about industry trends, competitive dynamics, and best practices in business development.

• Contribute to the organization's overall growth and success by identifying new revenue opportunities and strategic partnerships.

Job Requirements:

· Diploma Holder and above.

· Minimum 3 Years Experience in relevant role.

· Experience in Hospitality/Travel or relevant industry will be advantageous.

· Possess excellent communication, negotiation, and presentation skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

1. Maintain a system of internal control over property assets, revenue & expenses.
2. Oversee & monitor Finance operations mainly Income Audit, General Cashier, Account Payable, Account Receivables & General Ledger.
3. Monitor and improve cash flow, productivity, revenue, and profitability trends.
4. Develop key performance indicators and oversee financial performance for hospitality segment.
5. Manage the annual budgeting process, including materials for Board meetings with narratives, business explanations, and financial forecasts.
6. Prepare and maintain regular financial planning reports for internal management, including detailed analytical review and variance analysis such as P&L Analysis, cost variance analysis and budget vs. actual performance analysis
7. Build financial models for strategic scenario analysis, cost benefit calculation, project evaluation, investment appraisals, revenue projections.
8. Participate in cross-functional projects to drive process improvements and cost efficiencies and/or put in control process required for hospitality setup

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Working hour: Mon to Fri (8am to 6pm)
Working location: MBFC [Downtown / Raffles Place MRT]
Salary range: $2,400 - $2,600

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.
• Degree in hospitality or related field is preferred but not required.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

• Ensuring daily smooth operations

• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)

• Ensuring all daily, monthly, ad-hoc reports are submitted punctually

• Handling emergency situations appropriately without compromising the functions of Operations Centre

• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises

• Supervise and conduct periodic checks

• Other daily operational and administrative duties as assigned

Requirements:

• At least 2yrs of supervisory experience

• Posses good understanding of service, experience in handling emergency procedures

• Physically fit, enjoy working with the general public at outdoor environment

• Able to work on a 12-hrs rotating Day & Night shifts

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

About COTU:

Are you ready to discover a brand new world of vibrant F&B and entertainment? Look no further-C.O.T.U awaits, offering a journey filled with excitement!We're not just any venue; we're a dynamic hub, reshaping hospitality norms and crafting memorableexperiences. It's a multi-concept lifestyle and entertainment venue, featuring five distinct spacesdesigned to delight: from a welcoming lobby bar perfect for both work and relaxation, to asophisticated modern Japanese restaurant, an energetic ultralounge, a refined cocktail bar with liveentertainment, and even a rooftop swimming pool offering stunning city views

Job Description:

• Retrieve the daily sales report from the POS backend
• Conduct inventory counts at venues with managers (clarify frequency: every session with the ops? or during end-of-month inventory count).
• Ensure counts match records in MarketMan (Inventory Management system)
• Responsible as a main procurement personnel and verify stock levels against par levels to prevent overordering
• Evaluate the necessity of asset purchases before approval.
• Ensure Paperchase (Accounting Software) communicates with suppliers regarding credit notes for returned items (once paperchase come in to handle our booking/ accounting task)
• Ensure entertainment claims are within range, track and ensure adherence

Qualifications & Skills:

• Tertiary Education in Finance, Accounting, Economics, or a related field.
• 3-5 years of experience in cost control, financial analysis, or accounting roles (preferably in [industry type]).
• Strong understanding of cost accounting principles and financial analysis techniques.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong organizational skills and a proactive approach to identifying cost-saving opportunities.

Security Officer

Monthly Salary: $2,000
Working Location: Tanjong Pagar
Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

AREAS OF RESPONSIBILITY

This role will lead the design vision and strategy across all products, ensuring alignment with business objectives and delivering seamless user experience. You will play a pivotal role in shaping the design culture, mentoring the design team, and working closely with product and engineering leaders to drive product strategy.

Design Execution & Delivery:

• Oversee the design process from initial concept to execution, ensuring designs align with user needs, business goals, and technical feasibility.
• Conduct regular design reviews to ensure deliverables align with product strategy and maintain a high standard of execution.

Design Management:

• Lead, mentor, and manage the design team, conducting performance reviews and creating personal development plans to cultivate a high-performance, collaborative environment.
• Establish and promote efficient design processes, best practices, and workflows, ensuring consistent, high-quality output across all projects.

Cross-functional Collaboration:

• Work closely with product managers, engineers, and business stakeholders to define and execute product strategies, roadmaps, and user experience goals.
• Ensure design is integrated early into the product development process and is central to organizational decision-making, advocating for the value of design across teams.

Design & Research Operations:

• Maintain and enhance a unified design system to ensure consistency across products and touchpoints.
• Set up systems for gathering and analyzing customer feedback (e.g., centralized research repository, user testing, automated surveys) to inform design decisions.
• Streamline workflows and optimize research processes to continuously improve design operations and delivery efficiency

End-to-End Customer Experience Strategy:

• Develop and refine the customer journey across all touchpoints to provide a cohesive and compelling experience. Guide the design and implementation of comprehensive marketing materials (website, presentations, brochures, newsletters, social media posts, etc).
• · Collaborate with marketing and communications teams to define consistent product messaging, positioning, and branding, ensuring alignment with the company's brand strategy and business objectives across all customer-facing channels.
• Drive market research initiatives to inform content strategies and marketing campaigns, ensuring alignment with target audience needs, competitive landscape, and emerging industry trends
• Utilize data driven insights to refine product messaging and increase audience engagement by establishing or enhancing performance tracking systems for relevant channels.
• Source and manage vendors for executing product marketing, content creation, and other design-related deliverables, ensuring they meet the standards of the project and align with overall strategy.
• Provide thought leadership on how design plays a central role in shaping the company’s brand values and customer experience, establishing the company as a design-forward brand and product in the industry.

QUALIFICATIONS, SKILLS & CORE COMPETENCIES REQUIRED

• Bachelor’s Degree with a focus in one or more of the following: computer science, arts, design, or a transferrable degree
• 8+ years of experience in product/UX design, with at least 3 years in a leadership role managing teams of designers
• Least 3 years experience in sustainability-related software development
• Proven track record of leading design projects, driving user-centered design, and fostering transformation
• Experience with design systems and ensuring consistency across large-scale digital products
• Strong ability to collaborate with cross-functional teams, including engineering, marketing, and product
• Expertise in user research, design thinking, and translating insights into actionable design solutions
• Familiarity with agile methodologies and how design integrates into agile workflows
• Strong understanding of accessibility standards and creating inclusive design experiences
• Excellent communication skills, with the ability to advocate for design decisions to both design and non-design audiences
• Strong skills in project management, client engagement, oral and written communication
• Ability to develop, maintain, and enjoy effective working relationships with people from a wide variety of organizations and with a wide variety of functional expertise
• Personal commitment to Greenview’s vision and the ability to articulate it to others
• Proactive and results-oriented
• Self-starter and fast learner
• Creativity and flexibility
• Keen attention to detail
• Team player
• Global vision and openness
• Stress tolerance and resilience

Operations Manager

5 days, 9am-6pm

Salary: $4000 -$5000

Location: Orchard, requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required

As the Assistant Restaurant Manager at AKASA, IPG Hospitality Indian restaurant at Tanjong Pagar, you will play a crucial role in supporting the overall operational and managerial functions of the establishment. Reporting directly to the Restaurant Manager, you will contribute to creating a positive and memorable dining experience for our guests while ensuring the smooth day-to-day operations of the restaurant.

Responsibilities:

Operational Excellence:

Assist in overseeing daily restaurant operations, including opening and closing procedures.

Ensure compliance with health and safety regulations and uphold quality standards.

Monitor and manage inventory levels, placing orders as needed and optimizing stock rotation.

Customer Service:

Foster a customer-centric environment by training and leading the front-of-house staff in delivering exceptional service.

Address customer inquiries, concerns, and feedback promptly and professionally.

Collaborate with the team to create a welcoming and enjoyable atmosphere for guests.

Staff Management:

Assist in recruiting, training, and supervising restaurant staff.

Schedule and manage employee shifts to ensure adequate coverage during peak hours.

Motivate and inspire the team to maintain high levels of performance and customer satisfaction.

Financial Management:

Support the Restaurant Manager in budgeting and financial planning.

Monitor sales, expenses, and profitability, implementing cost-control measures when necessary.

Assist in preparing and analyzing financial reports.

Quality Control:

Work closely with the kitchen staff to ensure consistency and quality in food presentation and taste.

Conduct regular inspections to maintain cleanliness and hygiene standards.

Address any issues related to food quality or service promptly.

Training and Development:

Provide ongoing training and development opportunities for staff to enhance their skills.

Foster a culture of continuous learning and improvement within the team.

Event Coordination:

Collaborate with the events team to plan and execute special events or promotions.

Ensure seamless coordination between front-of-house and back-of-house during events.

Qualifications:

Proven experience in a supervisory or managerial role within the restaurant industry.

Strong understanding of restaurant operations, including food and beverage management, customer service, and staff supervision.

Excellent communication and leadership skills.

Knowledge of health and safety regulations and basic financial management.

Ability to work flexible hours, including evenings, weekends, and holidays.

Passion for delivering an exceptional dining experience and a genuine interest in the hospitality industry.

Join us on this exciting culinary journey and be an integral part of creating a memorable experience for our guests at IPG Hospitality's new Indian restaurant!

**Daily Operations Management:** Oversee daily kitchen operations, including pastry and bakery sections, as well as outside catering services.
**Culinary Creation:** Produce pastries, baked goods, confections, and savory dishes by adhering to established recipes provided by the Head of Pastry/Executive Chef or assigned personnel.
**Quality Control:** Ensure proper handling and correct temperature cooking savory and baking for all food products.
**Supervision and Coordination:** Supervise and coordinate the preparation and presentation of pastries desserts and savory dishes.
**Inventory Management:** Monitor stock levels of savory/baking ingredients and order new supplies as needed, ensuring adherence to budget constraints.
**Equipment Maintenance:** Operate and maintain all department equipment with care, and report any malfunctions.
**Cleanliness and Sanitation:** Maintain cleanliness and sanitation in all work areas.
**Health and Safety:** Keep a lean and orderly cooking station, adhere to health and safety standards of hygiene and cleanliness, and comply with the “Risk Management Plan” and the Food Safety Management System for recording all monitoring forms.
**Recipe Adherence:** Strictly follow the cooking methods as set by the chef to ensure consistency and quality in all dishes prepared.

Requirements

· Meticulous, keen attention to detail and creativity.

· 1 or more years’ experience working within the food industry

· Capable of working in a fast-paced environment.

· Positive attitude and Good communication skills

· Solutions-oriented, results driven and problem-solver

JOB SUMMARY

The Director of Sales leads, manages and oversees the room sales, room reservations & event sales for the hotel, ensuring maximisation of revenue. The Director of Sales collaborates & aligns the management team and extended teams to develop & implement strategies that are financially viable for the hotel; and in return, achieve profit & product leadership. This role requires a sales focused leader who understands hospitality sales, reservations, revenue management, and event planning & execution.

ACCOUNTABILITIES:

1. Works with the General Manager & extended teams to develop a sales & events plan that identifies market niche and segments & defines a tactical plan to focus on these.

2. Monitor and review sales production and adjust sales & events activities, account coverage and sales priorities in order to achieve / exceed planned goals.

3. Implementing sales plans that drive incremental occupancy, increase average rates and grow event sales.

4. Optimise room utilization by accessing the demand and supply for rooms & reservations.

5. Review reports & sales forecast to analyze current/potential market & sales trends.

6. Review regularly activity reports and ensure targets and Sales objectives are met.

7. Prepares necessary reports for management reporting.

8. Identifying, soliciting, influencing and converting highly valuable revenue opportunities.

9. Developing & maximising relationships with selected key accounts.

10. Builds and strengthens relationships with existing & new customers to enable future bookings. Activities to include sales calls, entertainment, hotel site inspections etc.

11. To be the key client contact on-the-ground, welcoming clients, conducting site visits, and management of VIP groups and client reservations.

12. To manage guest database and CRM, including history, spending trends, preferences.

13. Collaborate with the Marketing team on the following:

· create & develop special events & sales blitzes to showcase the hotel to potential clients.

· develop & enhance awareness & reputation of the hotel & the brand in the local community.

14. Assist in building sales collateral, printed materials, and mailers to drive awareness of the hotel.

15. Attend selected trade shows and market events to promote new business and increase sales and marketing opportunities for the hotel.

16. Propose and oversee the set-up of a viable sales administration system covering portfolio management to meet sales team’s needs.

17. Responsible for the people management of the sales team including but not limited to recruitment, performance management and development of the team.

18. Coach and develop team members; inspire and motivate sales success, effectively manage team and individual performance to achieve success metrics.

19. Communicates a clear & consistent message regarding departmental goals to produce desired results.

20. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Minimum 15 years’ experience in the hospitality industry in areas of Sales & Events management

· Bachelor’s Degree or related qualifications.

SKILLS:

· Highly motivated individual, professional with a positive attitude.

· Excellent communication and interpersonal skills.

· Strong Networking Skills.

· Ability to multi-task and work in a high-volume atmosphere.

· Proven ability to lead others and positively influence employee behaviour.

· Fluent with financials, budgeting and revenue management.

· Results orientated with good planning, organising, interpersonal, communication and leadership skills.

· Computer literacy is essential.

*Reporting to the RM (restaurant manager) and or his/her assigned personnel working towards the restaurant's annual operating budget.

*Coordinate daily front of the house operations including bar related job scopes; in charge for making beverages, daily chores; setting of table cutleries, folding of napkins, washing, cleaning etc

*Telephone Etiquette: as in accordance with manager's SOP.

*Always ensure and maintain consistency of product quality presentation as set by company and manager.

*To achieve sales targets by upselling beverages/food items and maintaining customer satisfaction.

*Ensures compliance with regulatory compliance for hygiene; health, food safety , risk management and working in a safe environment for all employees and during deliveries.

*Assisting RM working towards the same goal for accountability in planning strategies to ensure that the company business plan is delivered.

*Manage inventory which includes ordering, receiving and stock taking (FSMS-monitoring forms are duly filled daily).

*Ensures proper food handling, sanitation and infection control procedures at all times.

*Always deliver the company brand promise and provide exceptional customer service at all times.

*Must have good knowledge of the restaurant/bar menu and their recipes.

*Performs additional responsibilities, although not detailed, as requested by the restaurant manager/and or his assigned personnel at all times.

Requirements:

*Committed to delivering high levels of customer service and providing go-the extra-mile service.

*Ability to work under pressure in a fast-face environment

Contact: 97333729 for a career pathway chat

Send CV: [email protected]