Contract: 2 - 3 months

Location: Outram Park

Responsibilities

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods are properly documented and accounted for.
• To closely monitor with the Purchasing Officer all pending or partial deliveries.
• To be responsible for recording and distributing reports as required.
• To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• To prepare monthly cost reports
• To assist Purchasing Department when required
• Any other ad-hoc tasks assigned by the Purchasing Manager/ Financial Planning and Analysis Manager or the Director of Finance.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9872

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

We are seeking a dynamic and passionate Wine Sales cum Events Planner Manager to join our team. In this role, you will be responsible for driving wine sales while planning and executing memorable events that showcase our exceptional wine offerings. The ideal candidate will have a strong background in sales, a deep knowledge of wines, and excellent event planning skills, particularly within the Singapore market.

**Key Responsibilities include , but are not limited to:**

* **Sales Management:**
- Develop and implement effective sales strategies to promote our wine portfolio to individual and corporate clients.
- Build and maintain strong relationships with customers, distributors, and partners to drive sales growth.
- Conduct market research to identify trends, opportunities, and the competitive landscape within the wine industry in Singapore.
- Achieve and exceed sales targets through proactive outreach and customer engagement.

* **Event Planning cum operations:**
- Plan, organize, and execute wine tasting events, corporate functions, and private parties, ensuring a seamless experience for all attendees.
- Collaborate with clients to understand their needs and preferences, providing tailored event solutions that highlight our wine selection.
- Coordinate logistics, including venue selection, catering, staffing, overseeing operations, and wine selection for events.
- Manage event budgets, ensuring cost-effectiveness while delivering high-quality experiences.

* **Wine Knowledge and Promotion:**
- Stay informed about wine trends, regions, and varietals to effectively educate clients and guests during events and sales interactions.
- Conduct wine tastings and presentations for clients, enhancing their understanding and appreciation of our products.
- Develop marketing materials and promotions to support wine sales initiatives and events.

* **Reporting and Analysis:**
- Monitor sales performance and prepare regular reports for management, providing insights and recommendations for improvement.
- Analyze event feedback and sales data to continuously enhance the quality of our offerings and customer satisfaction.

**Qualifications:**

* Diploma or Bachelor’s degree in Business, Hospitality, or a related field.
* Minimum of 5 years of experience in wine sales, event planning, or a combination of both.
* Strong knowledge of wines, including varietals, regions, and pairing suggestions.
* Familiarity with the Singapore market and its wine industry dynamics.
* Excellent communication and interpersonal skills, with the ability to engage clients and build lasting relationships.
* Proven organizational skills and attention to detail, with the ability to manage multiple events simultaneously.
* Proficiency in Microsoft Office and event management software.

At DHM, we value creativity, passion, and teamwork. Join us in creating unforgettable experiences for our clients while working with an exceptional wine selection.

**How to Apply:**
If you are excited about the opportunity to blend your passion for wine with event planning, please send your resume and cover letter to :[email protected]

Join our dynamic culinary team at DHM, where we pride ourselves on delivering an exquisite dining experience. We are currently seeking a talented and passionate Junior/Sous Chef to elevate our kitchen operations, specializing in French cuisine.

**Key Responsibilities inculde, but are not limited to:**

- **Culinary Expertise:** Specialize in French (preferred), Mediterranean and Western cuisines with a minimum of 3 years of experience in modern and creative culinary styles.

- **Culinary Passion:** Demonstrate a deep understanding of French food history, tradition, and culture.

- **Leadership:** Exhibit excellent leadership skills, leading by example, and taking ownership of the restaurant in the absence of the Head Chef.

- **High Volume Management:** Command and lead a high-volume kitchen while ensuring food safety qualifications are met.

- **Creative Flair:** Showcase personal flair and experimentation to alter familiar dishes and create innovative combinations.

- **Team Collaboration:** Work closely with the Head Chef and kitchen personnel to manage daily kitchen operations and outside catering.

- **Mise en Place Preparation:** Prepare and delegate mise en place as instructed, ensuring all ingredients are ready before cooking.

- **Staff Supervision:** Oversee junior kitchen staff, ensuring they have comprehensive knowledge of the menu and ingredients, especially allergens.

- **Stock Management:** Maintain proper stock levels for smooth daily operations, adhering to food handling and storage standards.

- **Quality Control:** Ensure consistency in food quality and presentation, following company recipes and portion controls.

- **Hygiene Standards:** for oneself and other colleagues, Uphold hygiene, food safety, and personal grooming standards, promoting a safe working environment.

-**Create your own kitchen SOP and Risk management plan.

**Requirements:**

- A commitment to maximizing profitability for the outlet.
- Curiosity and eagerness to learn new culinary trends, providing feedback for innovation.
- Ability to thrive under challenges and dedication to serving high-quality food.
- Initiative, self-starter mentality, and strong teamwork skills.
- Assist in monthly inventory management for the kitchen and outside catering.
- Monitor portion sizes and waste control to maintain profit margins.
- Perform additional duties as assigned by management, Head Chef or the Executive Chef.

Please send your resume to [email protected]

**Job Responsibilities include, but are not limited to:

*Reporting to the Group General Manager (GGM) and assigned personnel, you will work towards achieving the restaurant's annual operational budget.

* Manage restaurant events and sales, including cold calls, corporate/internal events, and following up on email confirmations to meet customer expectations.
* Oversee all in-house reservation systems, including checking in and replying to emails regarding upcoming reservations, updating and blocking room status for private events, and sending out event proposals.
* Manage the RIVIERA Table Management System and handle event inquiries via phone, email, or in-person visits regarding private room viewings.
* Collaborate with the Group General Manager (GGM) and team members to manage restaurant operations during corporate events and meal periods, ensuring company standards and service steps are upheld in all guest interactions.
* Ensure that checklists, requisitions, and proper opening and closing functions are completed for each event.
* Communicate positively with guests and employees, actively listening to requests, responding appropriately, and providing accurate information. Always consult with a supervisor when in doubt (no second-guessing).
* Follow all service and administrative steps outlined in training materials provided by the GM.
* Interact positively with customers, promoting the restaurant and its services. Always verify information before relaying it to guests or resolving issues to the satisfaction of all parties involved.
* Follow up on invoice billing after each event.
* Assist the GM with planning and setting up for special events and corporate dining.
* Track and resolve matters related to delivering event orders with clients and HQ.
* Coordinate with the GM and sales and marketing team to organize meetings and special events as requested.
* Greet and serve the needs of guests who patronize our restaurant.
* Plan and coordinate all promotional activities targeting clients and schedule activities for guests.
* Assist the GM in planning strategies to ensure that the company business plan is successfully delivered.
* Demonstrate a good knowledge of the restaurant menus and wine lists, and be ready to answer inquiries or complaints in a courteous and efficient manner, keeping the GM informed to ensure problems are resolved satisfactorily.
* Ensure consistency in product quality and presentation as established by the company and GGM.
* Achieve sales targets by upselling beverages and food items while maintaining customer satisfaction.
* Ensure compliance with regulatory standards for hygiene, health, food safety, risk management, and maintaining a safe environment for all employees, especially during deliveries.
* Perform additional responsibilities as requested by the GM or assigned personnel.

**Requirements:**

* Meticulous attention to detail.
* Ability to collaborate and coordinate effectively with various departments within the company and with external stakeholders.
* Capacity to work under tight deadlines and independently; solution-oriented, results-driven, and a problem-solver.

Please send resume to : [email protected]

Join our vibrant team at DHM, where we prioritize exceptional service and culinary excellence. We are seeking an enthusiastic and dedicated Assistant Manager to support our restaurant operations and contribute to our continued success.

**Key Responsibilities include, but are not limited to:**

1. **Operational Support:** Assist the Restaurant Manager in working towards the restaurant's operating budget to ensure profitability.

2. **Daily Coordination:** Oversee daily front-of-house operations, including briefings and managing kitchen staff.

3. **Customer Relations:** Respond efficiently and accurately to customer complaints, keeping the Restaurant Manager informed of any issues.

4. **Quality Control:** Maintain consistency in product quality and presentation as established by the Head Chef, Restaurant Manager, and management.

5. **Staff Training:** Train and supervise service staff, leading and motivating the team to achieve sales targets through upselling food and beverage items while ensuring customer satisfaction.

6. **Promotional Briefings:** Regularly update service staff on promotions and ensure marketing materials are displayed on time, while being accountable for the restaurant's profit and loss.

7. **Strategic Planning:** Assist the Restaurant Manager in developing strategies to ensure the business plan is successfully delivered.

8. **Cash Handling Compliance:** Ensure that cash handlers adhere to established cash handling and banking procedures.

9. **Labour Productivity:** Optimize labour productivity by translating forecast sales and transaction counts into effective scheduling while leading staff in opening and closing procedures.

10. **Inventory Management:** Manage monthly front-of-house inventory, including weekly ordering and receiving, ensuring monitoring forms are filled out daily.

11. **Hygiene and Safety Compliance:** Uphold hygiene standards, personal grooming, food safety, cleanliness, and presentation, while adhering to the Risk Management Plan (workplace safety) and Food Safety Management System (FSMS).

12. **Menu Knowledge:** Maintain a strong understanding of the restaurant's menu and recipes, delivering on the company brand promise and providing exceptional customer service.

13. **Market Awareness:** Stay informed about competitor activities and report findings to the Restaurant Manager.

14. **Additional Duties:** Perform any other ad-hoc duties as assigned that contribute to the restaurant's profitability.

**Requirements:**

- Meticulous with a keen attention to detail and creativity.
- Minimum of 2 years of experience in the food industry is required.
- Ability to thrive in a fast-paced environment.
- Positive attitude and strong communication skills.
- Solutions-oriented, results-driven, and a problem-solver.

**How to Apply:**
If you are excited about this opportunity and meet the requirements, please send your resume to: Dorothy.[email protected].

JOB RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

- Collaborate with the Restaurant Manager (RM) to work towards the restaurant’s annual operating budget and ensure profitability.
- Oversee daily operations of the restaurant, responding efficiently and accurately to customer needs and complaints, while keeping the manager informed of such matters.
- Ensure and maintain consistency in product quality and presentation as set by the Head Chef, RM, and management.
- Work closely with colleagues to achieve sales targets through upselling food and beverage items while maintaining high customer satisfaction.
- Manage festive and monthly promotions, ensuring timely display of marketing collateral, and be accountable for the restaurant's profit and loss.
- Develop strategies to ensure the business plan is delivered, optimizing labor productivity by translating forecast sales, transaction counts, and average checks into daily scheduling (leading staff in the opening and closing of the outlet).
- Manage monthly FOH inventory.
- Comply with hygiene and personal grooming standards, food safety regulations, workplace risk management, cleanliness, and food presentation standards. Always be mindful of and implement FSMS practices.
- Deliver the company brand promise and provide exceptional customer service.
-Responsible for SOP and risk management plan

-Perform all other duties as requested by management, Group General Manager and CEO

**Note:** This job description is intended to provide a general overview of the skills and responsibilities required for success in this role. It is not exhaustive and may be subject to change.

### Requirements:

- Meticulous with a keen attention to detail and creativity.
- Positive attitude with excellent communication skills; solutions-oriented and a proactive problem solver.
- A minimum of a bachelor's degree is required.

To apply, please send your resume to: [[email protected]](mailto:[email protected]).

*Responsibilities include, but are not limited to:

*Working closely with the Executive Chef/Chef De Cuisine and assigned personnel, including supporting the Sous and Junior Sous Chef while managing daily kitchen operations and outside catering events.

*Preparating and delegating mise en place as instructed , both verbally and in writing, by superior .

*Ensuring consistency in work performance by overseeing junior kitchen staff members including demi chefs, cook and trainees, while facilitating their understanding of the full rnage of menus and recipes.

*Maintaining proper stock levels to ensure smooth daily restaurant operations

*Ensuring the proper handling and storage of all food items (First-in-First-out) in accordance with company and Head chef standards.

*Consistently ensuring quality control and food presentation according to standard company recipes (for both restaurant and outside catering), while strictly adhering to portion control practices as established by the head chef.

*Inspecting the quality of food upon receipt and signing off delivery order in accordance with company policy, ensuring tht all staff members to use probe thermometer for checking of food temperature during receiving and properly fill out the FSMS monitoring form.

*Assisting the Head chef by providing updates and overseeing stock items that are fast moving and as well as those that are not.

*Ensuring high standards of hygiene and personal grooming, while promoting a safe working environment for oneself and colleagues, and adhering to Risk Management and safety practices.

*Demonstrating a passion for challenges and commitment to serving food of the highest quality.

*Assisting in monthly inventory for the entire kitchen..

*Monitoring portion and waste control to maintain profit margins.

*Perform any other duties as assigned by the management/CDC/Restaurant Manager

Requirements:

· Have good initiative, a self-starter and a team player.

· Positive attitude and good communication skills

· Solutions-oriented, results driven and problem-solver

Please send resume to: [email protected] (only shortlisted candidates will be notified or contact 97333729)

Responsibilities include, but are not limited to:

*Assisting in daily restaurant and bar operations.

*Preparing drinks for customers according to the beverage recipes set by management.

*Maintenaning cleanliness in the bar area at all times.

*Possessing a thorough knowledge and understanding of all beverage items on the menu including their recipes and staying updated on menu changes for both food and beverages including pricing.

*Welcoming customers, actively listening to their preferences to recommend beverages. Be observant, detail-oriented, and courteous while ensuring customers have an enjoyable experience.

*Planning drink menus and informing customers about new beverages and specials by upselling.

*Checking identification to ensure customers are of legal age to purchase alcohol.

*Preparing and ensuring all bar mise en place is sufficient for daily operations. Following procedures for the opening and closing of daily operaitons.

*Adhering to all policies set by the restaurant manager, including thosed related to food safety, quality standards, wormplace safety, security , and hygiene.

*Assist in monthly inventory management.

*Performing all other ad hoc duties as assigned by management to ensure the profitability of the restaurant.

Please contact 97333729 for a career pathway chat or send cv to : [email protected]

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Attending to the customer enquiries promptly and follow up with them in a friendly and professional manner
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Addressing customer service issues expeditiously
• Understanding and analyzing the market trends and changes in customers demands
• Liaise with internal department to ensure proper lease management documentation and administration.
• Deliver sales presentations & conduct viewings and site tours with potential clients.
• Accountable for occupancy rate for all sales projects.
• Responsible for lease negotiations and follow up on terms of lease with tenants.
• Build & maintain strong relationships with tenants to generate referrals & to obtain repeated business.
• Work closely with operations team to ensure delivery of high level of customer satisfaction.
• Monitoring performance data and KPIs on a daily basis.
• Perform other duties as assigned.

Requirements:

• Diploma / Degree in Sales & Marketing / Real Estate or equivalent
• Minimum 3 year(s) of related working experience
• Excellent command of written & spoken English & Mandarin (to be able to liaise with Chinese speaking clients).
• Strong lease management documentation and administration skills.
• Able to work under pressure in a fast-paced environment.

We regret that only shortlisted candidates will be notified.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Hostess/Supervisor) will report to the Restaurant Manager (RM) or assigned personnel and will assist in achieving the restaurant's annual operating budget.

Responsibilities include, but are not limited to:

- Coordinating daily front-of-house operations, including bar-related tasks such as beverage preparation, setting tables, folding napkins, and maintaining cleanliness.
- Adhering to telephone etiquette in accordance with the manager's Standard Operating Procedures (SOP).
- Ensuring consistent product quality and presentation as established by the company and the manager.
- Achieving sales targets through the upselling of beverages and food items while maintaining high customer satisfaction.
- Ensuring compliance with hygiene regulations, health and food safety standards, risk management protocols, and maintaining a safe working environment for all employees, especially during deliveries.
- Assisting the RM in planning strategies to ensure the successful execution of the company business plan.
- Managing inventory, including ordering, receiving, and stocktaking, with daily completion of Food Safety Management System (FSMS) monitoring forms.
- Upholding proper food handling, sanitation, and infection control procedures at all times.
- Delivering the Company brand promise and providing exceptional customer service consistently.
- Possessing in-depth knowledge of the restaurant/bar menu and its recipes.
- Performing additional responsibilities as assigned by the restaurant manager or designated personnel.

**Requirements:**
- Commitment to delivering high levels of customer service and a willingness to go the extra mile.
- Ability to work effectively under pressure in a fast-paced environment.

**Contact:**
For a career pathway chat, please call 97333729.
Send your CV to: [email protected]

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

You will be part of the team to plan and provide Hospitality Services for visitors to events organised by Experia Events Pte Ltd. Scope of work will include but not limited to the following:

• As an effective lead to oversee the planning and management of hospitality for hosted VIPs and dignitaries, including air travel and hotel accommodation.
• Liaise closely with local and foreign government bodies (e.g. ministries, statutory boards, embassies), and commercial vendors to ensure hosted guests have a positive experience.
• Develop a strong network of service providers and partners, building good rapport, and maintaining high level of communication with stakeholders.
• Navigate complex hospitality issues and find effective solutions that meet the needs, expectations, and standards of end-to-end hospitality for visiting delegations.
• Contract and appoint official hospitality vendors (e.g. travel agent, hotels) for hosted delegations.
• Maintain a strong awareness of hospitality industry developments and trends to ensure the provision of high standards, innovation, and efficient hospitality for events.
• Constantly review processes and procedures and make recommendations to the Management to improve operating efficiency.
• Form and train effective support teams comprising interns/temp staffs to support the hospitality aspect for key events.
• Manage the administration and finance for the hospitality provisions for events.
• Assist in running Experia Hospitality Services, including but not limited to setting up administrative procedures and processes to manage partners, customers, and operations.
• Support the planning and execution of events and activities that promote our services.

Requirements:

• Degree or Diploma holder. Applicants with experience in related field may have an advantage in their application.
• Strong organizational skills with the ability to multi-task and prioritize effectively.
• A proactive and flexible attitude, with a willingness to take on new challenges and learn on the job.
• Proficient in MS Office, particularly in MS Excel and MS PowerPoint.
• Write and converse well in English. Able to communicate comfortably with foreigners.
• Willingness to work long hours a few weeks prior to events.

Interested applicants, please send in your resume to [email protected]

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

12. Reporting of all irregularities spotted to the hotel management/direct supervisor.

13. Performing of ah-hoc duties as per requested by the hotel management/direct supervisor.

Requirements

1. Able to work in islandwide locations.

2. Able to work OT including weekends and public holidays.

3. Excellent interpersonal skills.

4. Ability to prioritise daily job tasks to ensure smooth operations.

5. Adhere to personal grooming and hygiene standards to ensure professionalism.

6. Candidates without experience are welcome to apply.

If interested, please Call/WhatsApp us 8896 2338 for any enquiries.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Hospitality Technology and Processes Executive

About us:

Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation.

About this role:

We are seeking a highly motivated Hospitality Technology and Processes Executive to join our team. You do not need to have a background in hospitality but you must at least be interested to learn about the industry. The ideal candidate is someone who is interested in innovation and using technology to help our hotel deliver exceptional guest experiences. If you are a forward-thinker, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Your Key Responsibilities:

- Assess, optimize, and implement technology solutions to enhance the guest experience, streamline operations, and improve efficiency within the hospitality industry.

- Analyze existing processes and workflows and identify areas for improvement or automation.

- Collaborate with cross-functional teams to design, develop, and implement innovative solutions, including software and hardware, that support the company's objectives.

- Stay updated on industry trends, emerging technologies, and best practices to ensure the company remains competitive and at the forefront of hospitality technology.

- Train staff on new technology implementations and ensure smooth adoption across all levels of the organization.

- Manage relationships with technology vendors and service providers, negotiating contracts, and ensuring service level agreements are met.

- Lead and participate in the testing, validation, and quality assurance of technology solutions to guarantee they meet the company's standards.

- Maintain detailed records, reports, and documentation related to technology projects and processes.

- Monitor technology-related issues that arise and work with external vendors to achieve a rapid resolution to minimize disruptions.

- Provide regular updates and reports to senior management on the status of technology projects and processes.

Qualifications you need to possess:

- Bachelor's degree in Engineering, Information Technology, or a related field from a recognized university.

- Experience with or willingness to learn about hospitality technology, operations, and processes is an added bonus.

- Ability to learn our hotel’s Property Management Systems (PMS) and other industry- specific software.

- Excellent project management skills with the ability to lead and execute projects.

- Exceptional analytical and problem-solving abilities.

- Ability to present ideas in a systematic and logical manner.

- Ability to work in a fast-paced, team-oriented environment.

Beyond your qualifications, we are looking for:

- Someone with high levels of motivation with even higher levels of integrity.

- Someone who is hungry to learn and humble enough to accept feedback.

- Someone who is resilient when faced with setbacks and challengers.

- Someone who is not looking for work-life balance but work-life integration because you are doing something you are passionate about.

- Someone who believes that their past journey through life and school can be made relevant with a role in our company.

- Someone who embraces change because our company believes that “change is the only constant” in the pursuit of excellence and innovation.

Only shortlisted candidates will be contacted.

Working Hours: 5 days office hours

Salary: Up to $6K

Job Scope:

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Job Requirements:

• Min. 3-4 years experience in hospitality industry
• Preferably handled a team before
• Keen to enter healthcare industry

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

We are seeking a friendly and enthusiastic Service Crew to join our team at our bakery. The successful candidate will be responsible for providing excellent customer service, taking orders, preparing food and drinks, maintaining a clean and organized store, and ensuring customer satisfaction.

Responsibilities:

- Greet customers and provide excellent customer service

- Take customer orders accurately and efficiently

- Prepare food and drinks according to standard recipes and procedures

- Ensure that food and drinks are served in a timely and friendly manner

- Maintain cleanliness and organization of the bakery

- Handle cash and credit card transactions accurately

- Assist in inventory management and ordering supplies when necessary

- Follow all health and safety guidelines and regulations

- Work as a team player to ensure customer satisfaction

Qualifications:

- Previous experience in a customer service role, preferably in a food service environment

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Excellent communication and interpersonal skills

- Ability to work a flexible schedule, including weekends and holidays

- Ability to stand for long periods of time

- Basic math skills and proficiency in cash handling

- Knowledge of food safety and sanitation regulations

Nearest MRT Stations to our outlets:

- Orchard MRT

- King Albert Park MRT / Sixth Avenue MRT

If you have a passion for providing exceptional customer service and enjoy working in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity to join our team!

Key Responsibilities:

• Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.
• Communicate with students to understand their goals and ambitions.
• Assess students' wants and needs.
• Source and arrange for job training and internship opportunities for students.
• Provide job matching for students.
• Conduct site assessment to analyse and evaluate the suitability of the job site.
• Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.
• Prepare the students for the internship.
• Provide one-on-one training tailored to the needs of the student.
• Prepare a job analysis to identify the job duties.
• Devise, plan and implement job coaching strategies.
• Assist students to discover and overcome their barriers and setting goals.
• Identify and provide support to develop the student's confidence and interest in the job during the internship.
• Assess the strengths of individuals and teach them to use them effectively.
• Guide students in learning to complete job tasks.
• Help in the development of motivation and skills.
• Provide assistance and guidance to students who need help with their everyday work activities or new tasks.
• Provide coaching with effective interventions and strategies techniques.
• Help students in developing social and life skills.
• Refer students for further training/professional support when needed.
• Advise on workplace accommodations for students.
• Work with employers to explore unmet business needs so that jobs can be developed or customized.
• Monitor and evaluate the progress of students.
• Develop effective job coaching and employment plans.
• Develop career plans, action plans and comprehensive support strategies.
• Advocate for an inclusive work environment.
• Keep track, oversee and document students' progress.
• Provide continued job support and supervision to the students on the job.
• Work closely with internal and external stakeholders during the internship period.
• Counsel students on fine-tuning work habits/skills in preparation for employment.
• Negotiate progression to open employment with the employer after the end of the internship.
• Keep records and documentation and prepare appropriate reports.
• Keep proper and up-to-date records for reporting and submission to Reporting Officer.

Job Requirements:

• Diploma or Degree in any discipline with at least 3 years of working experience.
• A strong team player with excellent people skills.
• Able to work as a team player in collaborating, managing and facilitating projects and events.
• A self-motivated and independent individual.
• Possess communication and interpersonal skills.
• Ability to adhere to regulations, standard operating procedures, work protocol and processes.
• Possess organisational and time management skills.
• Problem-solving aptitude.
• Respect for diversity.
• Ability to inspire and motivate.
• Ability to take on multiple roles and various responsibilities.
• Experience in working with people with special needs will be a plus.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Assistant Manager, Hospitality role is to assist Head, Hospitality to complete all Hospitality-related operations, ensuring our establishment works smoothly and to assist in conducting training on Hospitality-related curriculum.

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.

There will be an agreed Key Performance Indicators set for maintaining the service excellence of the nursing home. All roles are accountable for providing a range of services.

Essential Functions

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Interested candidates please email your resume to [email protected]

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)