Company: Hospitality/ Tourism & Leisure Company

Location: Central (Near MRT Somerset Station)
Working from home

Position: Holiday Counsellor (Job ID: 18889)

Job Description:

As a holiday advisor/travel consultant, your primary responsibility will be to handle incoming calls from Japanese membership base and fulfilling their holiday requirements through the promotion and selling companies leisure products. As well as servicing for English speaking members. (Australia and New Zealand.)

Responsibilities will include:

• Identifying the “holiday experience” required by our members and aligning availability to that experience, offering similar alternatives where necessary.
• Promoting all company products and services to maximize sales opportunities.
• Processing bookings.

Job Requirements:

• Japanese and English language skills in order to liaise with Japanese and English speaking clients and counterparts in Japan.
• Proficiency in any additional Asian language is desirable for effective communication and collaboration with clients who speak that language
• Good communication skills to work with clients.
• An excellent telephone manner as communication with client will be done on phone.
• First class influencing skills.
• The ability to use multi-application software and reservations systems.
• Sales and/or call center experience; travel industry sector experience is desirable.

Interested applicants please send your resume to kuramoto at pasona.com.sg with email subject header "Job Application for Holiday Counsellor (Japanese Speaking, Customer support, Tourism & Leisure) -KN (Job ID: 18889)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Kuramoto Natsumi
EA Registration No: R23118271
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4208 | General: +65 6732-6933
Email: kuramoto at pasona.com.sg
URL: www.pasona.com.sg
EA License No:90C4069

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job scope:

• Assist operations manager in roster scheduling, staff deployment
• Involve in site/outlet operations and coordination work
• Liaise with vendors & assist in procurement / replenishment of stocks
• Responsible for site manpower planning including hiring of temp staff
• In charge of checking / tally temp / perm staff timesheets versus roster including overtime work

Requirement:

• 2-3 years in Operations work including procurement, coordination, deployment of staff etc in Hospitality, Tourism, Event or Retail sectors
• Willing to work retail hours when necessary
• Willing to travel to project sites islandwide when required (Transport claimable)
• Good attitude, self starter, team player

Industry: Australian MNC dealing with photography, print scans for Tourism / Hospitality / Events

Work location (Office): Tai Seng

Outlets: Jewel Canopy Park, Gardens by the bay, Sg Flyer, Science Centre & other ad hoc projects

Work arrangement: Hybrid / wfh & onsite

Work hours: 9am to 6pm / Mon to Fri (may have to work retail hours at times)

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job description

• Responsible for the full spectrum of Accounts Payable, Accounts Receivable
• Perform Verification and Reimbursement of staff claim
• Process Accounts Payable Invoices & payment
• Uploading of invoices into XERO
• Justify and resolve discrepancies/disputes and, issue debit or credit notes
• Ensure all Accounts Payable payments are properly approved before the timely payment
• Update Cash Flow
• Handle quarterly GST reporting and queries
• Verification of income tax comps, and the preparation of various reports/responses to government stat boards
• Perform Reconciliation & Bank Reconciliation
• Resolve payment-related inquiries
• Correspondence with Suppliers
• Managing Supplier's payment on time
• Manage month-end closing requirements
• Support internal and external audit queries
• Generate reports from the computer system as needed by The Director
• Any other ad-hoc duties as assigned

Job Requirements:

• At least LCCI or Diploma in Accounting qualifications
• Minimum 2 years experience in Accounts Payable and able to handle Creditors/Suppliers' Invoices
• Proficient in Microsoft Office & XERO software
• Able to work independently in a fast-paced environment
• Possess a positive working attitude and able to work as a team
• Able to start work immediately

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Key Responsibilities:

• To work alongside the Head of AST in planning, organising, directing and co-ordinating Advisory business plan objectives, and leading execution of Advisory mandates, across SEA, HK, South Korea, China and the Maldives.
• To support the Head of AST in the origination, execution and overall co-ordination of Strategic Transaction mandates across SEA, HK, South Korea, China and the Maldives.

Advisory

• Execute advisory work relating to a variety of mandates, including hotels, motels, student accommodation, hotel operators, tourism organizations, airlines, cruises, golf courses, and branded residential. The advisory work could include, but is not limited to, feasibility, market or asset reviews, entry or expansion strategy, divestment or reinvestment options, value enhancement assessments, and general industry advisory. This will involve partnering with the CBRE Asset Management, IP, Valuation and Consulting teams on certain mandates, and potentially external third-party experts.
• Develop and own rigorous advisory report templates, financial models and data analysis methods which demonstrate a strong level of understanding of the core criteria necessary in to evaluate the subject matter, and a high degree of comfort with data gaps and ambiguities.
• Develop and implement marketing strategies to source new clients and mandates and maintain/strengthen relationships with a wide network of key industry stakeholders, utilizing activities such as cold calling, mail-outs, attending networking functions, and proactively seeking to increase personal knowledge of the market (focus on trends / opportunities).

Strategic Transactions

• Support the Head of AST in building out and growing a Strategic Transaction service line. This could include hotel portfolio sales, brand company buy and sell side mandates, merger and acquisition mandates, brand partnership advisory, capital raising mandates, and other hotels and hospitality transactions that require or leverage the team’s industry and capital markets knowledge, experience and networks.
• Origination and execution of Strategic Transaction mandates will require you to leverage your industry, technical and other relevant knowledge and skills to undertake financial and business analyses, package up and articulate ideas, rationales, conclusions and recommendations in the form of Powerpoint presentations, memos, emails, in-person discussions, etc.
• As required support the broader CBRE capital markets teams on hotel transactions as required, under the guidance of the Head of AST.

Branded Residential

• Support the Head of AST in building out and growing a Branded Residential Advisory service line.

Asset Management

• Support the Head of Asset Management, Asia on selected Asset Management assignments, which could include managing certain hotel mandates, as guided by the Head of AST.

Personal Requirements

• Commitment to playing an active role in setting up and growing a new business line within CBRE – understanding the vision laid out by Senior Managing Director, Hotels and Hospitality, Head of AST, and other relevant senior team members, supporting the execution of strategies laid out, contributing new ideas, challenging assumptions and engaging in constructive discussions around how to grow the business
• To manage, develop and mentor junior team members to build a successful and influential hotel team; and actively coach and advise the wider team as this is integral in the achievement of the AST objectives;
• Develop and maintain close relationships with internal and external key clients and a network of other hotel and hospitality practitioners;
• Actively contribute to team meetings demonstrating a willingness to share ideas.
• Participate in Industry specific professional association activities;
• Be recognised as a specialist in the delivery of advisory services to clients;
• Always act legally and within the parameters of accepted business practice. Undertake no course of action that may result in legal action against CBRE or otherwise bring the company into disrepute;
• Promote the broader CBRE business when dealing with clients and to be aware of cross selling opportunities within the business;
• Be aware of changing legislation and circumstances which impact on providing the most current and accurate advice to clients and ensure that all staff attend the required training to maintain this level of professionalism;
• Ensure CBRE specific systems are updated regularly with client and market information.
• This role requires travel across the region.

Experience:

• Minimum 10 year’s experience in Hotel Advisory Services with a demonstrated ability to manage and mentor staff.

Required Knowledge & Skills:

• Superior attention to detail and ability to remain task focused;
• Excellent knowledge of the Hotel and Tourism industry;
• Sound understanding of corporate finance fundamentals and basic accounting concepts in order to analyse financial data;
• Superior organisation skills and ability to work to strict deadlines;
• Logical and analytical thought processes;
• Ability to manage multiple projects and clients;
• Demonstrable confidence and maturity in communication and have the ability to build effective relationships with clients and colleagues;
• Excellent written and oral presentation skills;
• Advanced level in core Microsoft packages – particularly Word, Excel, Powerpoint and Outlook.

Qualifications:

• Tertiary qualifications in a property or hospitality related discipline.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Key Responsibilities:

• To work alongside the Head of AST in planning, organising, directing and co-ordinating Advisory business plan objectives, and leading execution of Advisory mandates, across SEA, HK, South Korea, China and the Maldives.
• To support the Head of AST in the origination, execution and overall co-ordination of Strategic Transaction mandates across SEA, HK, South Korea, China and the Maldives.

Advisory

• Execute advisory work relating to a variety of mandates, including hotels, motels, student accommodation, hotel operators, tourism organizations, airlines, cruises, golf courses, and branded residential. The advisory work could include, but is not limited to, feasibility, market or asset reviews, entry or expansion strategy, divestment or reinvestment options, value enhancement assessments, and general industry advisory. This will involve partnering with the CBRE Asset Management, IP, Valuation and Consulting teams on certain mandates, and potentially external third-party experts.
• Develop and own rigorous advisory report templates, financial models and data analysis methods which demonstrate a strong level of understanding of the core criteria necessary in to evaluate the subject matter, and a high degree of comfort with data gaps and ambiguities.
• Develop and implement marketing strategies to source new clients and mandates and maintain/strengthen relationships with a wide network of key industry stakeholders, utilizing activities such as cold calling, mail-outs, attending networking functions, and proactively seeking to increase personal knowledge of the market (focus on trends / opportunities).

Strategic Transactions

• Support the Head of AST in building out and growing a Strategic Transaction service line. This could include hotel portfolio sales, brand company buy and sell side mandates, merger and acquisition mandates, brand partnership advisory, capital raising mandates, and other hotels and hospitality transactions that require or leverage the team’s industry and capital markets knowledge, experience and networks.
• Origination and execution of Strategic Transaction mandates will require you to leverage your industry, technical and other relevant knowledge and skills to undertake financial and business analyses, package up and articulate ideas, rationales, conclusions and recommendations in the form of Powerpoint presentations, memos, emails, in-person discussions, etc.
• As required support the broader CBRE capital markets teams on hotel transactions as required, under the guidance of the Head of AST.

Branded Residential

• Support the Head of AST in building out and growing a Branded Residential Advisory service line.

Asset Management

• Support the Head of Asset Management, Asia on selected Asset Management assignments, which could include managing certain hotel mandates, as guided by the Head of AST.

Personal Requirements

• Commitment to playing an active role in setting up and growing a new business line within CBRE – understanding the vision laid out by Senior Managing Director, Hotels and Hospitality, Head of AST, and other relevant senior team members, supporting the execution of strategies laid out, contributing new ideas, challenging assumptions and engaging in constructive discussions around how to grow the business
• To manage, develop and mentor junior team members to build a successful and influential hotel team; and actively coach and advise the wider team as this is integral in the achievement of the AST objectives;
• Develop and maintain close relationships with internal and external key clients and a network of other hotel and hospitality practitioners;
• Actively contribute to team meetings demonstrating a willingness to share ideas.
• Participate in Industry specific professional association activities;
• Be recognised as a specialist in the delivery of advisory services to clients;
• Always act legally and within the parameters of accepted business practice. Undertake no course of action that may result in legal action against CBRE or otherwise bring the company into disrepute;
• Promote the broader CBRE business when dealing with clients and to be aware of cross selling opportunities within the business;
• Be aware of changing legislation and circumstances which impact on providing the most current and accurate advice to clients and ensure that all staff attend the required training to maintain this level of professionalism;
• Ensure CBRE specific systems are updated regularly with client and market information.
• This role requires travel across the region.

Experience:

• Minimum 10 year’s experience in Hotel Advisory Services with a demonstrated ability to manage and mentor staff.

Required Knowledge & Skills:

• Superior attention to detail and ability to remain task focused;
• Excellent knowledge of the Hotel and Tourism industry;
• Sound understanding of corporate finance fundamentals and basic accounting concepts in order to analyse financial data;
• Superior organisation skills and ability to work to strict deadlines;
• Logical and analytical thought processes;
• Ability to manage multiple projects and clients;
• Demonstrable confidence and maturity in communication and have the ability to build effective relationships with clients and colleagues;
• Excellent written and oral presentation skills;
• Advanced level in core Microsoft packages – particularly Word, Excel, Powerpoint and Outlook.

Qualifications:

• Tertiary qualifications in a property or hospitality related discipline.

A mixologist is a professional bartender who specializes in crafting and creating unique and high-quality cocktails. The job description of a mixologist goes beyond the basic responsibilities of a regular bartender and involves a deeper understanding of various spirits, liqueurs, and mixers, as well as a creative flair for designing innovative and appealing drinks. Here are some key aspects of a mixologist's job description:

1. Drink Creation: Mixologists are responsible for creating new and inventive cocktail recipes. They experiment with different ingredients, flavors, and presentation styles to develop signature drinks that set the establishment apart.

2. Ingredient Knowledge: A deep understanding of various types of spirits, liqueurs, bitters, syrups, and other mixers is crucial. Mixologists need to be well-versed in the characteristics of different ingredients to craft balanced and flavorful cocktails.

3. Mixing Techniques: Mixologists are skilled in a variety of mixing techniques, such as shaking, stirring, muddling, and layering. They understand how these techniques affect the flavor and presentation of a drink.

4. Customer Interaction: Excellent customer service is a key aspect of the job. Mixologists often interact with customers to understand their preferences and recommend or create personalized cocktails based on individual tastes.

5. Bar Management: In some cases, mixologists may be involved in managing the bar, which includes inventory management, ordering supplies, and ensuring that the bar is well-stocked with the necessary ingredients and tools.

6.Presentation and Garnishes: Mixologists pay attention to the visual appeal of their creations. They use artistic garnishes, glassware, and presentation techniques to enhance the overall experience of the drink.

7. Menu Development: Mixologists may be involved in designing and updating the cocktail menu. This includes selecting drinks that complement the overall theme and atmosphere of the establishment.

8. Quality Control: Ensuring the consistency and quality of drinks is crucial. Mixologists need to maintain high standards in terms of taste, presentation, and overall drink experience.

9. Knowledge of Trends: Staying updated on current trends in the beverage industry is essential. Mixologists often attend workshops, tastings, and industry events to expand their knowledge and stay ahead of emerging trends.

10.Licensing and Compliance: Depending on the location, mixologists may need to adhere to local and state regulations regarding the sale and service of alcoholic beverages. This may include obtaining the necessary licenses and certifications.

Overall, a mixologist's role is to elevate the bar experience by creating exceptional and memorable cocktails, engaging with customers, and contributing to the overall ambiance of the establishment.

CBRE Hotels provides a full service offer to clients and investors with business lines covering Valuation, Brokerage, Capital Advisors (Debt / Equity), Research, Feasibility Studies, Advisory, Operator Selection and Asset Management.

Due to expansion we are seeking an Analyst to support the CBRE Hotels Asset Management team across Asia. This will include conducting and documenting moderate to complex hotel financial analysis, as well as researching and writing business development and property marketing documents.

Key Responsibilities:

• To conduct real estate analysis on a broad spectrum of hotel assets and markets, including all segments of the industry throughout Asia.
• To gather and analyse data and interpret it in the context of the project (e.g. reconcile hotel financial statements, prepare income summary statements, and benchmark property financial performance against proprietary databases and/or field research).
• Assist in preparing appropriate financial projections for review using both the proprietary models and/or excel spreadsheets.
• To conduct investment analysis for hotel properties utilizing various methodologies such as Discounted Cash Flow, Direct Capitalization, Room Revenue Multiplier and Sales Comparison approaches.
• To assist with the production of proposal documents and marketing materials.
• During the course of an asset sale process, to organize and facilitate the distribution of specific due diligence materials to potential buyers.
• To maintain appropriate contact with clients through the preparation of regular marketing efforts.
• To track client intelligence via the maintenance of various internal databases.

Skills and Experience:

• Requires strong analytical and quantitative skills. Ability to comprehend, analyse, and interpret complex financial information and transactions. Knowledge of hotel financial statements, as well as real estate valuation terms and concepts, strongly preferred.
• Excellent written and verbal communication skills. Ability to effectively present information in written and verbal form to clients, both internal and external. Ability to provide efficient, timely, reliable and courteous service to customers.
• The ability to maintain and update industry knowledge for use in project-related work and professionally represent the firm as international experts in hospitality.
• Well-developed IT skills, with specific knowledge of Microsoft Excel and PowerPoint.
• Strong organization skills. Must be detail-oriented and able to multi-task.
• Degree-level qualifications.

Responsibilities:

You will prepare the hotel annual budget in consultation with the general manager and department heads, monitor hotel revenues and expenses, and ensure the accuracy of forecasting.

You will generate monthly, quarterly, and annual financial reports, ensure all financial reports are accurate and timely, analyse financial data, provide insights to the management and oversee a team of 5 executives in all accounting functions.

You will monitor the hotel’s cash flow to ensure there are sufficient funds available to meet ongoing operational expenses, develop and maintain a system of internal controls and ensure transactions are conducted in accordance with USALI standards.

You will coordinate with internal and external auditors to ensure the hotel complies with all internal and legislative requirements and regulations, all contract signed are in accordance to group and legislative requirement, check the monthly payroll by outsourced agency and ensue timely and accurate payment for all employees and regularly review the hotel's financial performance and strategize ways to enhance revenues, and improve overall profitability.

You will lead, manage, and mentor the finance team, conduct regular performance reviews, training, and development initiatives, manage relationships with vendors, ensuring that all items purchased are received and bills are paid timely. You will evaluate and address financial risks associated with the hotel operation, regularly update the owners and hotel’s management team and other stakeholders about the financial status of the hotel and continuously review processes for improvement and stay updated with the latest best practices in hotel finance management.

Requirements:

You possess a bachelor’s degree in finance, Accounting, or related field, has a proven experience in a similar role in the hospitality industry and strong knowledge of hotel accounting software (Sun Accounting System) and other related systems (Operate Cloud, POS). You have excellent analytical, problem-solving, and decision-making skills, ability to work under pressure and meet tight deadlines.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R21102223

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client

Our client is a Market leader in the Hospitality Industry in Singapore and they are now seeking an experienced Legal Counsel to join their team in Singapore.

The Role

• Providing legal services and and conducting legal and compliance risk assessment
• Draft, review, negotiate and advise department team, business partners and service provider on contracts in accordance to the company's standards and policies, including ensuring statutory compliance with relevant company law
• Obtain and evaluate legal advice and counsel from local attorneys who are experts in hotel development and management contract issues when needed

To Qualify

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Law or equivalent
• At least 3-5 year(s) of working experience in the related field is required for this position.
• Preferably Managers specializing in Law/Legal Services or equivalent.
• Full-Time position(s) available.

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Description about the concept, Bae’s:

In the vibrant nightlife scene of Singapore, ‘Bae’s’ introduces a groundbreaking concept - a pulsating club nestled within the inviting ambience of a cosy, harmonious living room x music room setting.

Bae’s is a hip hop club lounge aimed at revolutionising disco cocktails with a Korean-Asian flair with delectable bar bites.

Who are behind Bae’s*:

• The Proper Concepts Collective - the hospitality group behind The Feather Blade, Rappu Handroll Bar, Ms Maria & Mr Singh, GOHO
• Native Holdings - the cocktail bar group by Vijay Mudaliar , Native (No.14 The World's 50 Best Bars 2021) & Analogue (No.15 Asia's 50 Best Bars 2023)
• Chuga Soju & Coolpotions Singapore

Job Position: Head Bartender

Job Description:

• Recruit, train, and supervise bartenders and bar support staff.
• Develop schedules, ensuring adequate coverage during peak hours and special events.
• Conduct regular staff meetings to communicate updates, policies, and ensure a cohesive team environment.
• Provide ongoing training to enhance bartending skills and customer service.
• Create development plan for all team members to level up skill set
• Oversee the procurement of beverages, supplies, and equipment.
• Implement and maintain a comprehensive inventory control system to minimize waste and control costs.
• Conduct regular inventory audits and reconcile discrepancies.
• Work with vendors to negotiate pricing, discounts, and ensure timely deliveries.
• Collaborate with management to create and update beverage menus, considering trends and customer preferences.
• Monitor the popularity of different drinks and adjust the menu accordingly.
• Source and recommend new and unique ingredients to enhance the beverage offerings.
• Ensure the quality and consistency of drinks served.
• Develop and enforce standard operating procedures for drink preparation.
• Implement quality control measures for cleanliness, presentation, and taste.
• Interact with customers, gather feedback, and address concerns.
• Train staff to provide excellent customer service and resolve issues promptly.
• Monitor customer satisfaction and implement improvements as needed.
• Maintain accurate records of sales, inventory, and expenses.
• Generate reports for management on key performance indicators.
• Implement and enforce safety and sanitation standards.
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations
• Liaise with suppliers and sales representative
• Ensure all deliveries and documents are checked in correctly
• Responsible for cocktail creation and listing of spirits, wine, beer and non- alcoholic beverages
• Build strong relationships with brands representative.
• Actively seeking for collaboration to value add to the business

Qualifications and Skills required:

• Knowledge of liquor laws and ensure that they are adhered to all times without fail
• Strong performance management and coaching skills
• At least 3 years of management experience
• Proven experience as a Head Bartender or similar role.
• Excellent leadership and communication skills.
• Strong knowledge of beverage trends, mixology, and customer preferences.
• Familiarity with inventory management and cost control.
• Ability to work in a fast-paced environment and handle stressful situations calmly.
• Familiar with local market and have a strong network is a bonus

Job ID: 18871

• Location: Tanjong Pagar
• Working hours: 8.45am - 5.45pm
• Salary: up to $3,300 (Depending on experiences)

Job Description

• Handle contracting filling & disseminate to respective departments
• Source suppliers and negotiate for the best rate for logistics and meal selection
• Prepare and arrange contract signing with suppliers for collaboration
• Plan & share relevant information on logistics and meal selection with respective departments
• Prepare marketing materials for meal selection
• Site inspection
• Handle the invoices from suppliers
• Prepare sales reports
• Handle complaints or feedback
• Any other ad-hoc tasks that may be assigned by the Company from time to time
• Report risk management issues and internal controls deficiencies identified and provide recommendations to improve the Company's operations
• Handle risk related ad-hoc projects with other team members or departments when necessary
• Coordinate the Business Continuity Plan and keep it up-to-date
• Actively participate to update the Risk Assessment of AP Region
• Ensure that the crisis management documentation is updated on a regular

Job Requirement

• Diploma in Tourism or Hospitality studies or relevant Field
• Minimum 3 years of relevant work experience in Tourism or Hospitality industry
• Proficient in Microsoft office
• Ability to work under tight schedules with positive working attitude
• Independent, meticulous, team player, excellent interpersonal skill, positive work attitude

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18871, Senior Operations Executive ".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Conference Manager / Assistant Manager

location: Bras Basah
working days: 5 days
Working hours: 9am-6pm
Salary: $3500 - $5500

About the Job

This role requires detailed planning, budgeting, execution, and management of hybrid/virtual/in-person conferences in the Asia Pacific region. Experienced in building and managing a team will be essential.

Responsibilities:

• Day-to-day project planning functions, including but not confined to overseeing elements such as website development, attendee management and budget management
• Coordinate and work with the project team to manage and oversee the logistics requirements among stakeholders, service providers, venue managers and attendees
• Ad hoc duties assigned

Requirements:

• possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Event Management, Hospitality, Communications, or equivalent
• At least 5 years of experience in similar capacity with medical society secretariat functions, speakers & delegates management, delegates recruitment, registration management, call for papers, database management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Warehouse in the West, requires packers urgently. Transport provided at shift schedule timings from Paya Lebar, Marsiling and Lakeside MRT.

Job Describtion

• Fulfill customers' online orders by selecting and packing merchandise accurately.
• Handle incoming shipments and oversee inventory control procedures.
• Conduct stock counts to maintain the accuracy of both digital and physical inventory records.
• Regularly visually inspect physical products to ensure their quality and condition.
• Coordinate and organize the online delivery processes efficiently.
• Complete essential daily ad-hoc assignments and duties as required.
• Able to work on shifts including weekends and public holidays.
• Shifts: 0700-1700hrs 0800-1800hrs

Qualification:

1. Attention to Detail: Packers must pay close attention to detail to ensure accurate packing of products, proper labeling, and adherence to packaging specifications.
2. Physical Stamina: The job often involves standing for extended periods, lifting and carrying packages, and performing repetitive tasks. Physical stamina and strength are important.
3. Teamwork: Packers often work as part of a team, so the ability to collaborate and communicate effectively with colleagues is essential.
4. Basic Math Skills: Packers may need basic math skills for counting and verifying quantities of items being packed.
5. Organizational Skills: Being organized helps in efficiently managing packaging tasks and maintaining a smooth workflow.
6. Manual Dexterity: Good hand-eye coordination and manual dexterity are crucial for handling and packing various products.
7. Time Management: Packers should be able to work efficiently within specified timeframes to meet productivity KPIs, for production, delivery or shipping deadlines.
8. Reliability: Dependability and a strong work ethic are key qualities for packers to ensure consistent and timely completion of tasks.
9. Quality Control: Understanding and following quality control procedures to ensure that products are packed accurately and meet quality standards.
10. Safety Awareness: Awareness of safety protocols and the ability to adhere to safety guidelines is important in the warehouse or production environment.
11. Adaptability: The ability to adapt to changes in the work environment and follow instructions from supervisors or team leads.

You may contact us directly during office hours at : 8943 1726

Looking for various positions in the Hospitality Industry, from entry Level to Senior Positions in various locations.

With or without experience depending on the post applied.

• Management
• Front Office
• F&B
• Kitchen
• Engineering
• Housekeeping
• Sales
• Catering
• Security

Job Requirement depending on position applied for:

1. Communication Skills:Effective verbal and written communication skills.
   Ability to interact professionally with guests, colleagues, and management.
   
2. Customer Service Orientation:Strong customer service skills with a focus on guest satisfaction.
   Ability to handle guest complaints and resolve issues in a positive manner.
   
3. Teamwork:Collaboration and teamwork skills to work effectively with colleagues in a fast-paced environment.
   
4. Time Management:Efficient time management and organizational skills to handle multiple tasks and prioritize responsibilities.
   
5. Adaptability:Flexibility and adaptability to handle different roles and responsibilities as needed.
   
6. Attention to Detail:Thoroughness and attention to detail, especially in roles that involve housekeeping, food service, or event planning.
   
7. Stamina and Physical Fitness:Physical fitness and stamina for roles that involve standing for long periods, lifting, and other physically demanding tasks.
   
8. Knowledge of Industry Standards:Understanding of industry standards, regulations, and best practices, especially related to health and safety.
   
9. Technical Skills:Proficiency in relevant software or point-of-sale systems for roles in administration, reservations, or front desk operations.
   
10. Culinary Skills:Culinary expertise and knowledge for positions in the kitchen, such as chefs, cooks, or kitchen staff.
    
11. Sales and Marketing Skills:Sales and marketing skills for roles involving promoting and selling services, such as in hotel sales or event planning.
    
12. Language Skills:Proficiency in additional languages can be an asset, especially in locations with diverse clientele or in tourist destinations.
    
13. Certifications:Depending on the position, certifications such as food safety certifications, first aid, or hospitality management degrees may be required or preferred.
    
14. Problem-Solving Skills:Ability to think on your feet and solve problems quickly and efficiently.
    
15. Professional Appearance:Maintaining a neat and professional appearance, especially in customer-facing roles.
    
16. Ethical Conduct:Maintaining high ethical standards and integrity in dealing with guests and colleagues.
    

Job scope:

• Assist operations manager in roster scheduling, staff deployment
• Involve in site/outlet operations and coordination work
• Liaise with vendors & assist in procurement / replenishment of stocks
• Responsible for site manpower planning including hiring of temp staff
• In charge of checking / tally temp / perm staff timesheets versus roster including overtime work

Requirement:

• 2-3 years in Operations work including procurement, coordination, deployment of staff etc in Hospitality, Tourism, Event or Retail sectors
• Willing to work retail hours when necessary
• Willing to travel to project sites islandwide when required (Transport claimable)
• Good attitude, self starter, team player

Industry: Australian MNC dealing with photography, print scans for Tourism / Hospitality / Events

Work location (Office): Tai Seng

Outlets: Jewel Canopy Park, Gardens by the bay, Sg Flyer, Science Centre & other ad hoc projects

Work arrangement: Hybrid / wfh & onsite

Work hours: 9am to 6pm / Mon to Fri (may have to work retail hours at times)

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Advertising Copywriter (luxury, tourism and consumer brands) - Creative Agency / [3770]

Working days & hours: 5 days, Monday - Friday
Salary: SGD 2,800 - SGD 3,500
Location: Raeburn Park, Singapore (Nearest MRT: Outram Park / Harbourfront)

Job Description:

• Collaborate with internal partners to interpret project briefs and develop relevant concepts into content
• Ensure that all products are proofed and ready for delivery or posting
• Support in research and findings where required for project purpose

Requirements:

• Minimum 3-5 years of relevant experience in an advertising/design agency or a similar creative writing capacity.
• Track record in writing advertising ATL/BTL copy for luxury, tourism and consumer brands will be a definite plus.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne