Duties and Responsibilities

- Work together with the owner and restaurant managers in the planning, directing, and coordinating of restaurant operations
- Ensure that the operational Food and Beverage team can deliver the highest quality product and the highest financial return
- Develop, implement and evaluate systems of control, developing and updating standards
- Responsible for enforcing the agreed restaurant standards for each restaurant by conducting and managing monthly audits
- oversee the planning and execution of special events to ensure success
- Ensure relevant information is passed on to the Restaurant Managers and Assistant Managers
- assist in the planning and implementation of new ideas and menu specifications
- plays an active role in marketing the restaurant brands and devising promotional programs
- Interact with customers and ensure that their needs are met in a timely and satisfactory manner
- responsible for marketing and promoting the restaurants to maximize sales and participates in developing and implementing food promotions and new menus

People Management and Administration
- work with the human resources department to train, develop, hire, retain and fire employees
- develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility for the training, development, and monitoring of the performance of all staff
- ensure all administration procedures are accurately completed

Finance, Budget, and Procurement
- responsible for developing budgets, sales targets, control costs, and for purchasing stock
- Work closely with the Restaurant Managers to ensure correct stock levels are available at all times
- Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry
- review products delivery to ensure set agreements are met and take up any shortcomings with suppliers
- manage and monitor expenditure and budget setting each year
- provide analysis on stock and sales, highlighting and acting on any anomalies
- create and operate within efficient labor budgets, tracking labor spending and providing input regarding capital projects and initiatives
- responsibility for managing and meeting all committed budgets
- Oversee the inventory and keeping financial records of purchases and sales

Food Hygiene, safety, and Sanitation
- ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
- ensure and maintain staff awareness on health and safety, fire and hygiene regulations

Requirement
- College degree in food and beverage, hotel or restaurant management is preferred

- Minimum of 6-8 years of work experience in restaurant operations with hands-on experience in managing 3-5 restaurant brands

Attributes:

- Highly customer-service oriented

- A food enthusiast and up to date with the latest trends in food nutrition

- willing to work long and perhaps erratic hours, which may include nights, weekends, and holidays

- Presentable and confident

Knowledge and Skills:

- Health and safety standards and procedures

- Quality control

- Customer care

- Licensing laws

- Guest Relations

- Financial management

- Financial reporting and stock and inventory control

- Menu development

- Sales and marketing

- Recruitment and selection

- Business planning and strategy

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

Corporate role

• Groupwide Benefit Management (Insurance, long term incentive, provident fund, e-vouchers system)

• Executing key programs for Associate Engagement (Quarterly Celebrating New Talent) and

• Participate in all statutory requirement reporting e.g. Annual Report, Sustainability Report gender pay gap, KMP forms, share plans etc

• Direct, produce and oversee all HR Communications, including coordination of Long Service Awards, Townhalls, announcements

• Steering of Groupwide engagement forums such as ASI, AWI, Townhalls, LSA, and fulfilment of Associate code of conduct

• Alignment and review of corporate HR P&P to hotel level HR P&P, including but not limited to JD libraries, contract templates, associate handbooks to ensure compliance and adherence

• Assist with recruitment, deployment and development for corporate associates

• Assist to manage people development related matters and driving positive employer branding

Singapore Office role

• Manage and oversee the recruitment / on boarding / new hire orientation of new associates

• Work with IT and Finance for effective people management and communications

• Oversee the execution of daily HR operations including local and overseas payroll, updates and communications, associate engagement network

• Oversee compensation and benefits, annual salary review, bi-annual talent reviews, bonus, incentive and increment cycles, provident fund and shares plan

• Build supportive and effective relationships across the various departments to improve morale and team spirit

• Actively promote a wellbeing and caring work environment

• Coordinate with in-house L&D Academy on training and development opportunities

Requirements

• Diploma in Human Resources Management or equivalent

• Minimum 10 years of extensive HR knowledge and experience

• Hospitality experience, along with MNC multi-market experience

• Strong written and verbal communication skills

• Effective stakeholder communication and interpersonal skills

Desired

• High personal resilience and positive attitude in challenging situations

• Strategic mind-set and the ability to thrive in ambiguity and problem-solve with a hands-on approach

• Experience in project management, governance and coordination for HR systems and/or digitisation

• Experience in applying talent and performance management models

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our Client

Our client is in the hospitality sector and its parent company is listed on SGX mainboard. They are looking for an experienced and hands-on HR Manager to join the team and lead all human resource function and initiatives of the club.

Your Role

Reporting to the CEO of the club and dotted line to the Head, Corporate HR, you to the Head of HR in the corporate office, you shall be responsible for full spectrum of HR generalist’s functions including but not limited to recruitment, compensation & benefits, talent retention and development, organisational development as well as administering policies, procedures, and best practices.

You are expected to be operational and hands-on as well as think strategically, resolving tactical issue in translating objectives into HR deliverables and value-add to enhancing productivity improvement to achieve the short-term and long-term goals business objectives and employee satisfaction.

• Develop and implement HR policies and procedures.
• Manage employee relations, including conflict resolution and performance management.
• Oversee the recruitment process, from posting job openings to conducting interviews and making job offers.
• Plan and lead employee training and development programs.
• Maintain and update employee records and company organizational charts.
• Manage employee benefits and compensation programs.
• Ensure compliance with labour laws and regulations.
• Ensure good union-employer relationship.
• Collaborate with other departments to ensure HR initiatives align with overall business goals.
• Direct report: 1 HR Assistant (mainly processing payroll).

Your Profile

• Bachelor's degree in HR or related field.
• At least 5 years of experience in an HR management role and also experience in membership management preferably in the hospitality or leisure industry.
• Post graduate diploma/Certificate in Human Resource Management.
• Strong knowledge of labour laws and regulations.
• Excellent communication and interpersonal skills with strong organizational and project management abilities.
• Ability to lead and motivate teams.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency with HR/MS Office software and technology

Note: The club is located in far West area with working hours from 8am to 5:33pm (Mon to Fri).

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities

• Responsible for sales in the B2B Hospitality segment (Hotels and Serviced Apartments).
• Conduct sales visits and build strong rapport with potential and existing clients.
• Meet sales targets through presentations, quotations, tender submissions, project coordination, and managing accounts receivables.
• Collaborate with procurement, logistics, and customer service teams for timely project delivery and customer satisfaction.
• Address customer queries and concerns promptly.
• Stay updated on industry trends, competitor activities, and new products.

Requirements:

• Proven success in B2B sales
• Self-motivated, driven, and determined to succeed.
• Outgoing and cheerful personality.
• Excellent communication, presentation, and interpersonal skills.
• Diploma in any discipline, with at least 1 year of experience in business development and relationship building.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L64R74W5

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Place: People's Park Complex, Singapore 059108

Working Days: 5 days per week

Salary: $2300 - $3000 + Commission

Sales Executive Responsibilities:

• Helping the sales team to improve their productivity
• Handling urgent calls, emails, and answering customer queries.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Executive Requirements:

• Minimum 1-2 years of sales or relevant working experience in tourism industry.
• Any sales experience
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Place: People's Park Complex, Singapore

Working Days: 5 days per week

Salary: $2300 - $3000

Job Description

• Manage regular travel company daily operations
• Arrange tour transportation, accommodation
• Handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer support
• Responsible for handling in bound calls in a professional and efficient manner
• Interacts with local travel agents and oversea travel agents.
• Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.
• Communicate with staff for special needs for scheduled activities
• Provide general secretarial support in overall office operations, assignments, and projects
• Post information, file documents and maintain paper and computer records management/file systems
• Compile information and prepare correspondence, reports, packets, labels, envelopes, forms, and other materials
• Coordinate reservations, contracts, and record keeping for tours and facility reservations
• Provide service to customers by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution
• Ensure booking are processed / deadline by local arrangement are met and issuing of vouchers
• Ensure travel documents are processed accurately

Requirements

• Minimum GCE O' Level & above or preferably Diploma in Tourism from a recognized Polytechnic
• Experience in the Travel Industry is an added advantage
• Preferably minimally 1 year of working experience in Outbound Operations
• Computer literate with knowledge of Microsoft Word, Excel, Galileo/Airline systems are preferable

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Sales Executive

Working Place: Chinatown

Working Days: 5 days per week

Salary: $2300 - $3000 + Commission

Sales Executive Responsibilities:

• Helping the sales team to improve their productivity
• Handling urgent calls, emails, and answering customer queries.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Executive Requirements:

• Minimum 1-2 years of sales or relevant working experience in tourism industry.
• Any sales experience
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Sales Executive (Corporate Sales) – GeBiz

Working Place: People's Park Complex, Singapore 059108

Working Time: 5 days

Salary: $2300 - $3000 + commission

Sales Executive Responsibilities:

• Close monitoring of the day-to-day sales operations.
• Manage the calling of Quotations and Tenders.
• Provide advice to project teams on post contract management.
• Implement policies and process and review process with outsourced vendor and internal stakeholders to enhance efficiency and achieve value-for-money procurement.
• Manage and ensure timely execution of all the following GeBIZ procurement processes for Quotations and Tenders.
• Main tasks include sales and manpower monitoring, resolve problems and conflict, effective communication channel and gather important up-to-date market feedback from the customers.
• Enhance good relationship between customers and company.
• Constantly motivate to stimulate their sales activities.
• Handle customer enquiries whenever necessary.
• Participate as an action team on any company event.
• Prepare group's sales performance report as up-to date tracking tool on daily and regular basis.
• Proper coordination with other departments.
• Any other jobs assigned by HOD/superior from time to time.
• Pricing of products.
• Handle monthly/quarterly/annually promotions & incentive for agents/customers.
• Preparation of Sales Reports.
• Assist to prepare performance report
• Performance review materials.

Sales Executive Requirements:

• Minimum 1-2 years of relevant working experience.
• Experience in GeBIZ would be advantageous.
• Experience as a salesperson
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Outbound Operations (Tourism Industry)

Working Place: People's Park Complex, Singapore 059108

Working Days: 5 days per week

Salary: $2300 - $3000

Job Description

• Manage regular travel company daily operations
• Arrange tour transportation, accommodation
• Handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer support
• Responsible for handling in bound calls in a professional and efficient manner
• Interacts with local travel agents and oversea travel agents.
• Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.
• Communicate with staff for special needs for scheduled activities
• Provide general secretarial support in overall office operations, assignments, and projects
• Post information, file documents and maintain paper and computer records management/file systems
• Compile information and prepare correspondence, reports, packets, labels, envelopes, forms, and other materials
• Coordinate reservations, contracts, and record keeping for tours and facility reservations
• Provide service to customers by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution
• Ensure booking are processed / deadline by local arrangement are met and issuing of vouchers
• Ensure travel documents are processed accurately

Requirements

• Minimum GCE O' Level & above or preferably Diploma in Tourism from a recognized Polytechnic
• Experience in the Travel Industry is an added advantage
• Preferably minimally 1 year of working experience in Outbound Operations
• Computer literate with knowledge of Microsoft Word, Excel, Galileo/Airline systems are preferable

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

A prestigious hospitality group seeks a highly experienced and skilled Director / Senior Director, IT to lead digital transformation initiatives and manage large-scale IT projects. The ideal candidate will have a strong background in both consultancy and in-house / end-user environments, with extensive experience in managing digital transformation programs. This role will support the Group CIO directly and act as a deputy to the CIO, providing strategic guidance and oversight to IT teams.

Key Responsibilities

- Digital Transformation Program Management:

• Lead and manage large-scale digital transformation programs, ensuring successful delivery and alignment with business objectives.
• Collaborate with stakeholders to define program scope, goals, and timelines.
• Develop and manage program budgets, resource allocation, and risk management strategies.

- IT Programme Management:

• Oversee the management of large-scale IT projects, ensuring timely and within-budget delivery.
• Develop and manage project plans, budgets, and resource allocation.
• Ensure effective communication and stakeholder engagement throughout the project lifecycle.

- Technical Leadership:

• Provide technical guidance and oversight to IT teams, ensuring alignment with business objectives and industry best practices.
• Stay up-to-date with emerging technologies and trends, identifying opportunities for innovation and improvement.

- Stakeholder Management:

• Build and maintain strong relationships with stakeholders, including business leaders, IT teams, and external partners.
• Ensure effective communication and collaboration across departments and levels.

- Team Management:

• Lead and manage a team of IT professionals, providing guidance, mentorship, and coaching to ensure high performance and job satisfaction.
• Foster a culture of innovation, collaboration, and continuous learning within the team.

- Deputy to the CIO:

• Support the Group CIO directly, providing strategic guidance and oversight to IT teams.
• Collaborate with the CIO to develop and implement IT strategies, ensuring alignment with business objectives.

Requirement

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 10 years of experience in IT project management, with a focus on digital transformation programs.
• Proven track record of managing large-scale IT projects and digital transformation programs.
• Experience working in both consultancy and in-house / end-user environments.
• Strong program and project management skills, with experience in Agile methodologies.
• Strong technical knowledge of IT systems, infrastructure, applications and data centres
• Strong communication and stakeholder management skills
• Good command in English and Chinese will be a bonus for internal & external communications and engagement

Certifications will be a plus:

• PMP, PRINCE2, or equivalent project management certification.
• ITIL or equivalent IT service management certification.

If you are a motivated and experienced IT professional looking for a new challenge, please send in your updated CV via the apply button to Shannagh Wu. We look forward to connecting with you.

*Due to large volume of applications and direct messages, appreciate your patience and only shortlisted candidates will be contacted.*


Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

BYD by 1826

IT Support Specialist - Hospitality & Retail

About Us:

BYD by 1826 is at the forefront of delivering exceptional experiences in the hospitality and automotive retail industries, boasting a collection of premium restaurants and BYD showrooms. Our mission is to enhance operational efficiency and customer satisfaction through cutting-edge technology. We are seeking an IT Support Specialist who will ensure our technological infrastructure robustly supports and enhances our diverse operations.

Key Responsibilities:

• IT Support: Provide comprehensive IT support across our restaurants and car showrooms, addressing both onsite and offsite queries to ensure uninterrupted business operations.
• Software Management: Conduct maintenance of existing and new web-based applications used by the business, ensuring optimal operation, and swiftly addressing any issues that arise.
• Software Implementation: Lead the introduction and integration of new software solutions, guaranteeing smooth transitions and minimal operational disruptions.
• Application Testing & Bug Reporting: Work alongside our software development team to test applications, identify bugs, and document reproducible steps for quick resolution.
• Software Research & Proposal: Research and propose new software solutions that meet our evolving business needs, evaluating their potential impact and outlining implementation strategies.
• Documentation & Training: Create detailed documentation for all software deployments and conduct on-site training sessions for staff, empowering them to utilise new software effectively.
• Collaboration with External Parties: Communicate and work closely with contractors, third-party service providers, and vendors to ensure seamless service delivery and project execution.
• Travel Requirements: Be prepared to travel to various venues as needed, providing direct IT support, leading projects, and ensuring consistent IT service quality across all operations.
• On-Call Support: Be available on an on-call basis after hours to address urgent IT support needs from any of our outlets. Overtime pay will be provided if urgent support is required beyond the regular schedule, ensuring critical systems remain operational at all times.

Requirements:

• A Degree/Diploma in IT or an equivalent field, with at least 2 years of work experience in IT support, focusing on web applications and cloud technologies.
• Expertise in diagnosing and resolving hardware and network issues.
• Ability to evaluate software solutions and understand complex business needs.
• Strong communication skills, capable of breaking down technical information for non-technical audiences.
• Proactive and independent, capable of managing the IT needs of a multifaceted business.
• Experience collaborating with contractors and third-party service providers.

We regret only shortlisted candidate will be notified.

ILS Hospitality is thrilled to share that an exciting new culinary destination is opening its doors this October. Our client is dedicated to providing an exceptional dining experience, combining innovative cuisine with outstanding service.

We are seeking passionate and skilled individuals to join our team and contribute to our vision of culinary excellence. We are committed to delivering an exceptional dining and bar experience, blending innovative cuisine, craft cocktails, and outstanding service. We are seeking passionate and experienced professionals to join our leadership team and contribute to our vision of excellence.

We are looking for a dynamic and motivated Assistant Restaurant Manager / Head Bar Manager to oversee our front-of-house and bar operations. In this dual role, you will support the Restaurant Manager in managing daily operations while leading the bar team to deliver outstanding guest experiences. This is a fantastic opportunity for a hospitality professional to make a significant impact in a brand-new venue and advance their career.

Responsibilities:

• Assist the Restaurant Manager in overseeing daily operations, ensuring smooth and efficient service.
• Lead and manage the bar team, including bartenders and barbacks, to provide excellent service and high-quality beverages.
• Develop and implement bar menus, including craft cocktails, wine, and beer selections.
• Train and mentor front-of-house and bar staff, promoting a positive and productive work environment.
• Monitor and maintain inventory levels, including ordering supplies and managing costs.
• Ensure compliance with health and safety regulations, including alcohol service laws.
• Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
• Collaborate with the Restaurant Manager on marketing and promotional activities to attract and retain customers.
• Assist in scheduling staff, managing shifts, and ensuring adequate coverage during peak times.
• Perform administrative duties as needed, including cash handling and financial reporting.

Qualifications:

• Proven experience as an Assistant Restaurant Manager, Bar Manager, or similar role in a high-volume restaurant or bar.
• Strong leadership and team management skills.
• Extensive knowledge of beverage programs, including cocktails, wines, and beers.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Strong organizational and multitasking abilities.
• Experience with inventory management and cost control.
• Familiarity with point-of-sale (POS) systems and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Certification in hospitality management or relevant field is a plus.

Benefits:

• Competitive salary
• 5 Day work week
• Opportunities for career advancement.
• Comprehensive training and development programs.
• Supportive and collaborative work environment.
• Health and wellness benefits.

If you are an experienced hospitality professional with a passion for providing exceptional service and leading a team, we would love to hear from you!

Join us in creating a remarkable dining and bar experience ! We look forward to welcoming you to our team.

Contact:

Pami K

ILS Hospitality Solutions Pte Ltd

[email protected]

WA: 89431726

EA Reg: 23C1776 Reg No: R23117498

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Sales Prospecting and Lead Generation:

• Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
• Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.

Client, Partners, Key Accounts Relationship Management:

• Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
• Serve as the primary point of contact for client sales inquiries, requests, and feedback.
• Ensure a seamless customer experience from initial inquiry through post-event follow-up.

Sales Strategy and Execution:

• Craft winning sales proposals to achieve revenue targets and business objectives.
• Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
• Identify cross-selling opportunities and maximize revenue potential

Process & Product Sales Performance Review:

• Analyse market trends and competitors’ activities.
• Track and optimize performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
• Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realization.

Sales Channel Management:

• Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
• Support cross channels product and pricing management to facilitate sales activities.

Other New Business & Sales Development:

• Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
• May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.

Requirements:

• Degree/Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
• Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
• Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
• Proven MICE sales record exceeding targets based in Singapore or around the region.
• Deep MICE and travel industry knowledge (trends, players, best practices)
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong business agility and able to curate experiences by packaging events and relevant products together.
• Creative problem solver, resourceful, team player, and adaptable to situations and ever-changing demands
• Strong communication, negotiation, presentation, and relationship-building skills
• Excellent organisation, time management, and ability to meet deadlines.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Responsibilities:

• Lead the finance team and oversee cash flow, including optimization, forecasting, expense management, and budgeting activities.
• Hire and manage accounting staff, delegate tasks, and ensure accuracy.
• Understand and follow all accounting procedures and operations.
• Prepare and analyze financial reports, providing insights and recommendations to senior management.
• Manage relationships with external stakeholders, such as auditors, tax advisors, and financial institutions.
• Implement financial strategies for risk minimization and cost enhancement.
• Oversee financial reports and audit matters.
• Develop financial metrics based on P&L.
• Cooperate with auditors and implement their recommendations.
• Oversee Purchasing Department work and supervise cash counts.
• Coordinate with the IT Department for proper workflow.
• Improve internal controls to ensure compliance with company regulations.
• Evaluate financial performance and provide improvement measures to the management.

Requirements:

• Degree in Accountancy, ACCA, CPA or equivalent
• At least 5 – 8 years of relevant experience with supervisory skills, preferably from hospitality industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Accountant (Group Consolidation) to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Consolidate Group's accounts quarterly and produce financial reports.
• Ensure subsidiaries' compliance with accounting standards.
• Maintain and improve consolidation software and systems.
• Undertake ad-hoc projects for the Group.
• Assist in closing group quarterly accounts.

Requirements:

• Degree in related field
• Minimum of 4 years' relevant experience in consolidation
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Marketing and Communication Specialist to be part of their Marketing and Communication team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

1. Brand Promotion: Collaborate with PR to enhance brand visibility and engagement through strategic campaigns, media coordination, and events.
2. Content Management: Craft and manage brand-consistent content across platforms, ensuring unified messaging and engaging visuals, coordinating with internal teams for content accuracy and brand alignment.
3. Campaign Development: Help develop and roll out brand campaigns, working with various teams to tailor messages for different demographic segments, ensuring creative cohesion and strategic alignment.
4. Influencer Partnerships: Partner with influencers to boost brand presence, managing content alignment with brand goals, and expanding audience reach through strategic social media collaborations.
5. Marketing Support for Properties: Assist in marketing and PR strategies for new and existing properties, manage re-branding initiatives, and coordinate brand-specific events and partnerships.
   

Requirements:

• Degree in related field
• Minimum of 8 years' relevant experience with regional exposure
• Experience in hospitality industry or luxury brand

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges