Our client is an established and very stable organization. They have their own office building in town.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Manager - Facilities, Operations & Hospitality

The Manager – Facilities, Operations and Hospitality will do the planning, development and management of the facilities/support services and hospitality assets of our client’s HQ building owned by them.

Job Description:

Facilities maintenance matters:

• Manage licenses, renewal, repair and replacement projects;
• Develop and manage contracts for services which are outsourced, against financial performance and outcome targets including but not limited to cleaning, security and parking;
• Ensure timely and prompt responses to all feedbacks and complaints following management towards targets and benchmarks; and
• Develop and monitor key performance indicators facilities maintenance works, and manage performance towards targets and benchmarks; and
• Manage efficient use of resources (i.e., equipment, time, physical assets, supplies, etc.) within the building.

Hospitality matters:

• Establish and develop strategies, goals and action plans for development of hospitality offerings;
• Oversee and administration of event spaces – multi-purposes hall, conferences and activity rooms, catering and F&B assets;
• Manage and enhance guest/public experiences across all touchpoints; and
• Perform other duties as assigned by the Management.

Job Requirements:

• Minimum Diploma in Estate Management preferred;
• Minimum 3 years of relevant working experience;
• Basic electrical, P&S, BMS, ACMV, building, fire safety knowledge;
• 5.5 days workweek.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

Job Description & Requirements

Description:

Have passion of luxury goods, handbags, watches, shoes, clothes and accessories.

1. Familiar with social medias, FB, INS, Tiktok, Red and more
2. Familiar with social media ads manager, esp INS, FB
3. Good at social media content create, daily bases
4. Photoshoot and short video edit skill are required
5. Get sales leads from social medias
6. Promote products and handle customer enquiries online & offline
7. Open to be a Live Host will be a good plus

Requirements:

1. At least 2 year(s) of working experience in the related field is required for this position.
2. Sales-oriented, Works well with Sales-targets
3. Familiar with social media tools and video edit softwares
4. Fast computer typing speedy, quick learner preferred
5. Can working under pressure, and independently
6. Be able to communicate in English & Mandarin(to liaise with Mandarin speaking associates)
7. Applicants without experience are welcome to apply
8. Walk-in Interview also welcome, Marina One #01-03, or WA: +65 81814221 for more

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Responsible for the full spectrum of Accounts Payable, Accounts Receivable
• Perform Verification and Reimbursement of staff claim
• Process Accounts Payable Invoices & payment
• Uploading of invoices into XERO
• Justify and resolve discrepancies/disputes and, issue debit or credit notes
• Ensure all Accounts Payable payments are properly approved before the timely payment
• Update Cash Flow
• Handle quarterly GST reporting and queries
• Verification of income tax comps, and the preparation of various reports/responses to government stat boards
• Perform Reconciliation & Bank Reconciliation
• Resolve payment-related inquiries
• Correspondence with Suppliers
• Managing Supplier's payment on time
• Manage month-end closing requirements
• Support internal and external audit queries
• Generate reports from the computer system as needed by The Director
• Any other ad-hoc duties as assigned

Job Requirements:

• At least LCCI or Diploma in Accounting qualifications
• Minimum 2 years experience in Accounts Payable and able to handle Creditors/Suppliers' Invoices
• Proficient in Microsoft Office & XERO software
• Able to work independently in a fast-paced environment
• Possess a positive working attitude and able to work as a team
• Able to start work immediate

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Description about the concept, Bae’s:

In the vibrant nightlife scene of Singapore, ‘Bae’s’ introduces a groundbreaking concept - a pulsating club nestled within the inviting ambience of a cosy, harmonious living room x music room setting.

Bae’s is a hip hop club lounge aimed at revolutionising disco cocktails with a Korean-Asian flair with delectable bar bites.

Who are behind Bae’s*:

• The Proper Concepts Collective - the hospitality group behind The Feather Blade, Rappu Handroll Bar, Ms Maria & Mr Singh, GOHO
• Native Holdings - the cocktail bar group by Vijay Mudaliar , Native (No.14 The World's 50 Best Bars 2021) & Analogue (No.15 Asia's 50 Best Bars 2023)
• Chuga Soju & Coolpotions Singapore

Job Position: Head Bartender

Job Description:

• Recruit, train, and supervise bartenders and bar support staff.
• Develop schedules, ensuring adequate coverage during peak hours and special events.
• Conduct regular staff meetings to communicate updates, policies, and ensure a cohesive team environment.
• Provide ongoing training to enhance bartending skills and customer service.
• Create development plan for all team members to level up skill set
• Oversee the procurement of beverages, supplies, and equipment.
• Implement and maintain a comprehensive inventory control system to minimize waste and control costs.
• Conduct regular inventory audits and reconcile discrepancies.
• Work with vendors to negotiate pricing, discounts, and ensure timely deliveries.
• Collaborate with management to create and update beverage menus, considering trends and customer preferences.
• Monitor the popularity of different drinks and adjust the menu accordingly.
• Source and recommend new and unique ingredients to enhance the beverage offerings.
• Ensure the quality and consistency of drinks served.
• Develop and enforce standard operating procedures for drink preparation.
• Implement quality control measures for cleanliness, presentation, and taste.
• Interact with customers, gather feedback, and address concerns.
• Train staff to provide excellent customer service and resolve issues promptly.
• Monitor customer satisfaction and implement improvements as needed.
• Maintain accurate records of sales, inventory, and expenses.
• Generate reports for management on key performance indicators.
• Implement and enforce safety and sanitation standards.
• Promote and practice compliance with fire, health, safety and hygiene standards and regulations
• Liaise with suppliers and sales representative
• Ensure all deliveries and documents are checked in correctly
• Responsible for cocktail creation and listing of spirits, wine, beer and non- alcoholic beverages
• Build strong relationships with brands representative.
• Actively seeking for collaboration to value add to the business

Qualifications and Skills required:

• Knowledge of liquor laws and ensure that they are adhered to all times without fail
• Strong performance management and coaching skills
• At least 3 years of management experience
• Proven experience as a Head Bartender or similar role.
• Excellent leadership and communication skills.
• Strong knowledge of beverage trends, mixology, and customer preferences.
• Familiarity with inventory management and cost control.
• Ability to work in a fast-paced environment and handle stressful situations calmly.
• Familiar with local market and have a strong network is a bonus

Butler - Hospitality Service

The Embassy of the United Arab Emirates in Singapore is seeking a highly skilled and experienced male butler, to join our esteemed team. As a diplomatic mission, we are committed to delivering exceptional service to our distinguished guests, including diplomats and VIPs. If you are a male candidate within the specified age range, have a passion for hospitality, possess outstanding drink-making skills, and are committed to maintaining a high standard of service, we invite you to apply for the position of Hospitality Specialist.

Job highlights:

· Comprehensive Group Medical Insurance Coverage

· Entitled to Annual Leave of (22) twenty-two working days.

Responsibilities:

· Beverage Service:

o Prepare and serve a variety of hot and cold beverages to diplomats and VIP guests.

o Ensure the highest standards of quality and presentation in beverage preparation.

o Familiarity with a range of international beverages is a plus.

· Guest Interaction:

o Provide courteous and professional service to diplomats and VIP guests.

o Anticipate and fulfil guests' needs to ensure a positive and memorable experience.

· General Hospitality:

o Assist in organizing and executing events hosted by the Embassy.

o Collaborate with the team to maintain a welcoming and comfortable environment.

· Office Support:

o Provide assistance with photocopying and scanning tasks.

o Assist with other general office support tasks as needed.

· Miscellaneous Tasks:

o Perform general office cleaning duties to uphold cleanliness standards.

o Assist in other miscellaneous tasks and responsibilities as needed.

Qualifications:

· Diploma in Food & Beverage and Hospitality

· Proven experience in the hospitality & F&B field, with a focus on beverage service.

· Exceptional customer service and communication skills.

· Ability to handle high-pressure situations with professionalism.

· Previous experience serving diplomats or VIPs is advantageous.

· Flexibility to perform various tasks, including office support, cleaning, and event assistance.

Requirements:

· Male candidate aged between 25-35 years old.

· Minimum [2] years of experience in a similar role.

· Knowledge of diplomatic etiquette and protocol is a plus.

· Demonstrated ability to work independently and as part of a team.

· Must be reliable, punctual, and well groomed.

How to Apply:

If you are, a qualified male candidate and are excited about the opportunity to contribute to the hospitality services of the Embassy of the United Arab Emirates in Singapore, please submit your resume, cover letter, and references to:

- [email protected]

- [email protected]

Please note that only shortlisted candidates are contacted for interview.

Job responsibilities include, but are not limited to:

*Specialised in French/Mediterranean (preferred)/Western, must have at least 3 years of experience in overall modern and creative cuisine style.

*Must have a passion, deep and clear understanding of French- food history (Preferred), tradition and culture.

*Excellent leadership skill and lead by example and take complete ownership of the restaurant in the absence of Sous Chef/Head Chef .

*The ability to command and lead a high volume kitchen with good food safety qualifications.

*Must have personal flair and experimentation to alter a familiar dish and create new combinations.

*Working closely with the Head Chef and his assigned personnel : Sous Chef, running the entire daily kitchen operations/outside catering.

*Preparation/delegating of mise en place as written/verbally instructed by superior (head chef/Sous): (for having all ingredients measured, washed, cut, peeled, sliced, grated, etc before you start cooking. Pans are prepared. Mixing bowls, tools and equipment set out.) hot and cold dishes and executing requests based on required specifications (according to manual/verbal understanding): appetizers, meat, salad and desserts on daily menus in restaurants and during events.

*Ensuring consistency in work performance; overseeing junior kitchen staff members: chef de parties/demi chef/cook/trainees, have the full knowledge of the menu and its ingredients (especially regarding ingredients with allergens).

*Maintain proper stock for smooth running of daily restaurant operations

*Ensuring proper handling and storage of all food items (First-in-First-out) in accordance with the company standards and sanitation regulations with Singapore Food Agency .

*Always ensure quality control and food presentation as per standard company recipes, ensuring all portion controls are strictly adhered to following the head chef’s practices

*To brief all junior members to Inspect quality of food upon receipt and sign off delivery order in accordance with company policy (standard protocol for checking of food temperature during receiving of goods).

*To ensure good hygiene/food safety and personal grooming standards, ensure working with safety for yourself and all fellow colleagues. At all times to be cautious, bear in mind and put in use for Risk Management

Requirements:

*Maximise profitability for the outlet

*Displays curiosity, learn and understand new culinary trends to give feedback for innovations in the hope to gain more profitability for the company and also for your career growth to the next level within the company.

*Enjoys being challenged, committed to serving food of the highest quality

*Have good initiative, a self-starter and a team player.

*To assist in monthly inventory for the entire kitchen and for Outside Catering

*Monitoring portion and waste control to maintain profit margins

*Perform any other duties as assigned by the management/Executive Chef/Restaurant Manager

Main duties include, but are not limited to:

*Reporting to Executive Chef and or his assigned personnel: Manage daily operations of the pastry and bakery sections of the restaurant and also for outside catering.

*Creating pastries, baked goods, and confections by following a set recipes that are set by the Executive Head of the restaurant and outside catering.

*Follow proper handling and right temperature baking for all food products.

*Supervise and coordinate for cakes, pastries and desserts preparation and presentation.

*Responsible, Accountable and Supportive to team members.

*Monitoring the stock of baking ingredients, ordering new supplies when needed and within budget.

*Operate with care and maintain all department equipment and report malfunctions.

*Maintain cleanliness and sanitation in all work areas. Workplace safety and abide by all SOP for food safety etc

*Maintain a lean and orderly cooking station, adhere to health and safety standards of hygiene and cleanliness. At all times to bear in mind for “Risk Management Plan and abide by the Food Safety Management System for recording of all monitoring forms “.

Requirements

· Meticulous, keen attention to detail and creativity.

· Good working knowledge of baking techniques and the pastry-making process .

· 1 or more years’ experience working within the food industry as a pastry baker (applying as Chef De Partie or relevant role).

· Capable of working in a fast-paced, production environment.

· Positive attitude and Good communication skills

· Solutions-oriented, results driven and problem-solver

• Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with outlets' seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• To work closely with the Operations / Service Operations Manager, shift leaders, and staff members to ensure all guests are greeted properly and escorted to their ready tables.
• Obtain familiarity with venue policies and procedures in reference to training, safety, and security.
• To familiarize with the work nature and responsibilities of floor staff and all the venue events.
• Ensure the reservation desk are well maintained. Assist manager in keeping traces of guest history profiles.
• Maintain an adequate supply of stationery as required.

Job requirements:

• Well-groomed and professional disposition
• Service orientated, friendly and good interpersonal skills
• Good command of written and spoken English
• Able to communicate with all levels
• Good leadership, performance management and coaching skills
• At least 1 to 3 years of relevant experience in a similar industry

Facilities / Operations and Hospitality Manager – Geylang ( 51/2 Day)

- Manage licences renewal, repair and replacement projects

- develop and manage contracts for services whch are outsourced, against financial, performance and outcome targets including but not limited to cleaning, security and parking

- ensure timely and prompt responses to all feedbacks and complaints following management rules and regulations

- develop and monitor key performance indicators facilities maintenance works, and manage performance towards targets and benchmarks

- manage efficient use of resources ( i.e. equipment, time, physical assets, supplies & etc within the building

- establish and develop strategies, goals and action plans for development of hospitality offerings

- oversee and administration of event spaces e,g. multi-purpose hall, conferences and activity rooms, catering and F & B assets

- manage and enhance guest / public experiences across all touchpoints

- perform other dutes as assigned by the management

- Min diploma in Estate management preferred

- min 3 years of relevant working experience

- basic electrical, p & S, BMS, ACMV, building & fire safety knowledge

- BasiC Salary : S$ 4000- S$ 5500 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Working Hours: Monday - Friday (8am - 5pm) Excluding Public Holiday

Contract Period: 20th November 2023 - 31 March 2024 (Extendable)

Job Description

1) Wipe clean tabletops (accessible and exposed area only)
2) Clear trash bins from individual workstations
3) Remove trash from office to designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) 2 Toilet Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Available immediately
3) Positive attitude, hardworking with pleasant personality

**Applicants with related WSQ certification in cleaning are added advantages

Job descriptions:

Providing end to end recruitment between clients and candidates

- Screen, Evaluate and conducting interviews to shortlist potential candidates to match the clients’ requirements

- Advertise job postings on various portals

- WFH & Cold calling

Requirements:

- Good contacts in F&B. (Prior experience is advantage)

- Good communication skills + time management

- Qualification in any field if qualified to source business

Role and Responsibilities

1. To ensure the overall cleanliness and tidiness of the guest rooms and public areas to ensure a welcoming hospitality.

2. Collection and signing in and out the keys for assigned areas.

3. To ensure that trolleys are fully stocked with linens and supplies needed for room cleaning.

4. Ensuring that guests’ rooms and check-out rooms are cleaned in accordance with the housekeeping requirements.

5. Replenishing of room supplies and toiletries for guest rooms and check-out rooms to ensure guests’ satisfaction.

6. Cleaning and maintaining the maid pantry and service area daily.

7. Removal of all dirty service trays & trolleys, cutleries and crockeries from guest corridors.

8. To check that all room status is the same as the Room Attendant daily report.

9. Responsible for cleaning of 15 rooms daily on average.

10. Reporting of any maintenance defects to the housekeeping office.

11. Reporting of any lost and found to the relevant department for their necessary actions.

12. Reporting of all irregularities spotted to the hotel management/direct supervisor.

13. Performing of ah-hoc duties as per requested by the hotel management/direct supervisor.

Requirements

1. Able to work in islandwide locations.

2. Able to work OT including weekends and public holidays.

3. Excellent interpersonal skills.

4. Ability to prioritise daily job tasks to ensure smooth operations.

5. Adhere to personal grooming and hygiene standards to ensure professionalism.

6. Candidates without experience are welcome to apply.

7. With 1 year experience.

If interested, please Call/WhatsApp us 8896 2338 or 8947 7370 for any enquiries.

Working Hours: Monday - Friday (8am - 5pm) Excluding Public Holiday

Contract Period: 20th November 2023 - 31 March 2024 (Extendable)

Job Description

1) Wipe clean tabletops (accessible and exposed area only)
2) Clear trash bins from individual workstations
3) Remove trash from office to designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) 2 Toilet Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Available immediately
3) Positive attitude, hardworking with pleasant personality

**Applicants with related WSQ certification in cleaning are added advantages

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

General and Packing worker for a small company. Able to carry light dry materials for packing. 5-day week work day. No experience is required. Able to work without supervision. Must clean the work area after each work day. Able to read simple english words to identify ingredients to be used. Training will be provided

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Responsibilities:

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills