ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. The National Institute of Education invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as a Manager / Assistant Manager (Hospitality Relations).

Manager / Assistant Manager - Hospitality Relations (PIAR)

Responsibilities

Primary

Manage the Institute’s Hospitality Relations matters, including:

· Lead and manage incoming visits to NIE as part of building brand engagement and experience.

· Lead protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Identify new opportunities and insights to help refine the strategic campaigns and plans of the Institution.

· Assist with the organisation of the graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Manage the NIE Visitors Learning Centre.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Assist in University events as and when necessary.

Requirements

· A University degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to detail in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 3 June 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

Responsibilities:

• Lead the finance team and oversee cash flow, including optimization, forecasting, expense management, and budgeting activities.
• Hire and manage accounting staff, delegate tasks, and ensure accuracy.
• Understand and follow all accounting procedures and operations.
• Prepare and analyze financial reports, providing insights and recommendations to senior management.
• Manage relationships with external stakeholders, such as auditors, tax advisors, and financial institutions.
• Implement financial strategies for risk minimization and cost enhancement.
• Oversee financial reports and audit matters.
• Develop financial metrics based on P&L.
• Cooperate with auditors and implement their recommendations.
• Oversee Purchasing Department work and supervise cash counts.
• Coordinate with the IT Department for proper workflow.
• Improve internal controls to ensure compliance with company regulations.
• Evaluate financial performance and provide improvement measures to the management.

Requirements:

• Degree in Accountancy, ACCA, CPA or equivalent
• At least 5 – 8 years of relevant experience with supervisory skills, preferably from hospitality industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Overview: Maitre'D

ILS Hospitality Solutions (ILS) is a dynamic and innovative recruitment agency and consulting firm that specializes in providing comprehensive solutions to the Hospitality Industry. ILS was founded by a team of industry experts who recognized the challenges that the owners and operators face and saw the need for specialized consulting services to help them thrive in a highly competitive market.

As a Maitre'D for our esteemed fine dining establishment, you will play a pivotal role in ensuring the seamless and successful operation of our restaurant. Your responsibilities encompass overseeing all aspects of the dining experience, from culinary excellence, budgeting and customer service to staff management. This position offers the opportunity to collaborate with a team of talented professionals, create unforgettable dining experiences, and contribute to the success of our high-profile restaurant.

Roles & Responsibilities:

You are an indispensable member of our team, responsible for the smooth and efficient functioning of the restaurant. Your ability to thrive under pressure, exhibit meticulous organization, and maintain a strong attention to detail is essential. Moreover, motivating and training staff, while fostering effective teamwork, is a central aspect of your role.

To excel in this position, you should have a comprehensive understanding of restaurant operations and demonstrate flexibility in working various shifts. We highly value exceptional people management skills and the capacity to collaborate effectively within a team.

Your key responsibilities include:

1. Daily Operations: Oversee and manage day-to-day restaurant operations, ensuring strict adherence to operational standards and procedures.
2. Financial Management: Drive the restaurant's financial objectives by forecasting requirements, scheduling expenditures, and meticulously monitoring key performance indicators such as sales, labor, and food cost variances.
3. Scheduling: Plan weekly staff schedules and daily floor plans to optimize restaurant efficiency.
4. Team Leadership: Recruit, train, and provide continuous guidance to staff members, ensuring the delivery of exemplary customer service.
5. Staffing Decisions: Propose and make decisions related to staffing changes within your assigned areas, including hiring, promotions, demotions, and vacation leave.
6. Safety and Health Compliance: Maintain and enforce safety standards and requirements in the restaurant, prioritizing the well-being of both customers and staff.
7. Customer Feedback: Promptly address and resolve customer feedback and concerns to maintain exceptional service quality.
8. Administrative Responsibilities: Fulfill all administrative and paperwork requirements efficiently.
9. Support: Assist and collaborate on various business duties and responsibilities as delegated by the management.

Requirements:

To be successful in this role, you should meet the following criteria:

• Possess at least a Degree in any discpline.
• Demonstrate a minimum of 2 years of working experience in the fine dining restaurant.
• Experience in Michelin Star Restaurant is advantageous
• Preferably, have experience in senior roles within the food and beverage/restaurant service sector or its equivalent.
• Have strong wine knowledge
• Willingness to work a 6-day workweek, including weekends and public holidays.
• Maintain excellent hygiene standards and practices.
• Exhibit strong time management and organizational skills.
• Possess effective communication and active listening skills.
• Be adept at multitasking and adept at prioritizing tasks.
• Flexible availability, including weekends and varied working hours.
• Strong team player, capable of working both independently and collaboratively.
• Possess keen attention to detail.
• Committed to providing outstanding customer service and enhancing the overall dining experience.

If you meet these qualifications and are eager to take on a pivotal role in our establishment, we encourage you to apply. Your commitment to excellence and dedication to culinary and service excellence will be instrumental in the continued success of our restaurant.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

• Manage project teams, consultants, and contractor to ensure project run smoothly
• Responsible for overall implementation and completion of projects withiin scheduled cost, time, and quality
• Coordinate with clients, consultants, relevant authorities, and subcontractors to ensure smooth tender completion of the local and overseas projects
• Prepare, review, and submit all detailed programs, schedules, method statements, technical proposals, risk assessment plans
• Providing inputs on unit layouts, facilities, material selections
• Asist in managing project budgets and expenditures; identify cost-saving opportunities and control project costs; report on budget status and variances
• Monitor projects progress, conduct regular inspections, quality checks and updating of reports to the management
• Oversee post TOP defects liability period. Ensure defects are being completed and signed off
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

Requirements:

• Degree in Architecture or Engineering or equivalent
• Atleast 5 years experience in Developer or Architecture firm specialize particularly in residential or hospitality developments
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join Our Team as a Housekeeping Room Attendant

Our esteemed clients are seeking dedicated and professional candidates to join their Housekeeping Team.

Are you passionate about creating clean, welcoming environments? Do you have an eye for detail and take pride in your work? If so, we want YOU to join our team as a Housekeeping Attendant!

As a Housekeeping Attendant, you will play a crucial role in ensuring that every guest enjoys a comfortable and pristine stay.

Key Responsibilities:

• Perform cleaning tasks in guest rooms, public areas, and back-of-house areas according to established standards and procedures.
• Make beds, change linens, vacuum carpets, dust furniture, and replenish amenities.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and equipment.
• Respond promptly to guest requests and inquiries, providing friendly and efficient service.
• Report any maintenance issues, damages, or safety hazards to the appropriate department.
• Adhere to all safety and sanitation protocols to ensure a safe and hygienic environment for guests and colleagues.

Qualifications:

• Previous experience in housekeeping or a similar role preferred but not required. Training will be provided.
• Strong attention to detail and a passion for cleanliness.
• Excellent time management and organizational skills.
• Ability to work independently as well as part of a team.
• Positive attitude and willingness to go above and beyond to exceed guest expectations.
• Flexibility to work various shifts, including weekends and holidays.

We offer a dynamic work environment, competitive compensation, and opportunities for career growth. If you are passionate about hospitality and have the skills to lead our housekeeping team, we would love to hear from you.

Apply today and help us create a pristine and welcoming atmosphere for our guests!

Contact:

Pami K

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

ROLE OVERVIEW

The Outlet Manager, Mandala Club acts as the FACE of the club and a brand ambassador, embodying the ethos, philosophies, and spirit of the company and how we conduct ourselves with members and non-members at all times. The individual collaborates closely with the Reception Manager and the Membership team to deliver quality assurance whilst entertaining our Patrons throughout their stay at the Club.

Aside from the duty of daily operations, the Outlet Manager's key focus is taking charge of Event Execution in collaboration with the S&E and Culture Teams under the supervision of the Club Operations Manager.

Of primary importance is the continual improvement of the property by ensuring operational efficiency, member and guest experience, staff retention, and maximizing profit.

MAIN RESPONSIBILITIES

PEOPLE & CULTURE

● Model the Mandala Way and bring our values into everything we do.

● Support the implementation of cultural transformation across all functions in collaboration with the Human Resources Department.

● Develop and integrate staffing programs designed to attract the highest caliber of talent while satisfying the needs of our members.

● Create a high-performance culture.

● Nurture and foster the next generation of leaders within the organization.

OPERATIONAL KPIs

● Oversees the daily operations of the property.

● Executes opening and closing duties.

● Is in charge of overseeing the execution of Events, being the main OPS point of contact for S&E, Membership, and Culture.

● Actively works with the Reception team to drive covers and table turn to exceed the budgeted capacity.

● Proactively responds to guests' feedback on offering and service.

● Nurtures ownership and team development to attract and promote talents for the Group.

● Supports the HR Function through the recruitment and the hiring process.

● Ensures compliance with all health and safety regulations.

● In collaboration with the Snr. Mgmt. Team executes regular analysis of Food and Beverage trends to maintain Mandala’s position as a leading organization in the Hospitality Industry.

● Implements a Team Development Program to foster team success and career growth.

● Executes appraisals and regular assessments of the team as per company standards.

● Implements weekly and monthly cleaning and maintenance schedules to ensure the outlets retain consistently high standards of cleanliness.

● Ensures maintenance schedules are in place and executed in a timely manner to keep the building maintained to company standards.

● Is in charge of the Building and Facility Department’s quality assurance.

● Oversees the maintenance of the FF&E.

THE RIGHT PERSON

● A passion for hospitality and delivering exceptional lifestyle experiences.

● Curious and passionate about consumers and building brands.

● Great attention to detail.

● Extremely disciplined and focused to achieve agreed targets within given deadlines.

● Broad thinker.

● A trouble-shooter; must be able to critically analyse and tackle problems and present viable solutions.

● Passionate about what we are and what we do; this person needs to be passionate about Mandala hospitality and lifestyle.

● Have entrepreneurial spirit; must be able to deal with ambiguity and willing to take risks as needed.

● Possess strong communication skills.

● Able to communicate clearly at all levels within an organization.

● Be open to new ideas, adventurous and practical simultaneously.

● Able to lead and inspire the team.

● Able to identify and set aces in places across the business.

● Driven by the desire to win and for continuous improvement.

● Proven ability to work cross-functionally.

THE RIGHT EXPERIENCE

● 10+ years previous relevant experience required with proven food and beverage acumen.

● Working knowledge of data analysis and KPIs/operation metrics.

KEY RELATIONSHIPS

The role reports to: General Manager, Singapore

The role’s direct report: Club Operations Manager, Mandala Club

Key stakeholder(s): Operational Team

Marketing / Membership Team

Mandala Global Team

Please send your detailed resumes to [email protected]

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate if needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards

ROLE OVERVIEW

The Supervisor at Mandala Club oversees the daily operations and mainly works closely with the floor and the wine team to deliver exemplary service in line with the company’s philosophy.

KEY OBJECTIVES & DELIVERABLES

● Is highly guest oriented

● Works with and supports the senior management team to ensure the smooth running of the outlet

● Executes opening and closing procedures of the outlet

● Runs daily briefing, team allocation and oversees service delivery of the highest order

● Executes events in collaboration with S&E and Membership teams

● Works with the managers to assist in the planning and requisition of casual labour to support daily operations and key events

● Is in charge of the club’s sequence of service SOP and menu knowledge training for the team

● Supports the management team with administrative tasks related to stock inventory, ordering of operating supplies, and other back of the house tasks required to ensure smooth operations

● Assists the management team in the correct settlement of outstanding bills and as per the cashiering SOPs of the outlet

● Takes responsibility for the team’s welfare, as well as the grooming and uniforms standards

● Helps to ensure compliance with food and safety standards

THE RIGHT PERSON

• Has great passion for hospitality and delivering personalised experiences for the members and their guests
• Able to recognize members and their preferences and build professional relationships to enhance the long term business goals of the organization
• Has great attention to detail
• Is able to work in a fast paced environment
• Extremely disciplined and focused to achieve agreed targets within the given deadlines
• A troubleshooter; must be able to critically analyse and tackle problems and present viable solutions
• Have entrepreneurial spirit; must be able to deal with ambiguity and willing to take risks where required
• Able to communicate clearly at all levels within the organization
• Be open to new ideas and be adventurous while exercising practicality
• Driven by continuous improvement with a long term approach
• Motivated, professional, and high level of energy and work ethic
• Cares about the environment and practices sustainability
• Supports the careful use of resources in order to optimise the operating costs

THE RIGHT EXPERIENCE

• Diploma / Bachelors’ Degree
• 2-3 years’ working experience in the hospitality field or prior experience in the specific role
• Competent in computer applications like Microsoft Excel, Microsoft Powerpoint/Word for presentation
• Competent with the use of Google sheets/docs
• Meticulous and comfortable with numbers

Please send your detailed resumes to [email protected]

ROLE OVERVIEW

The Head of Culture & Programming, Mandala Club is responsible for the brand guardianship of the cultural programme in the club. The position comes with the responsibility of leading the strategy and direction of the cultural events and happenings at the club. The role needs to ensure that the event is of the highest quality that fits with the Mandala brand standard of best in class.

The role includes conceptualising and overseeing the cultural segments of hero, ritual, music, F&B and membership events. This may also include overseeing the communication of these events to stakeholders such as the Events, Marketing and Operations team. Ensuring all marketing collaterals are done in accordance to guidelines and are executed in a timely manner, ensuring culture events always fall within brand guidelines and are held to a standard worthy of our goals to be the best members club in the region.

The role must take a holistic ownership of each event from start to finish. This role also includes management of event from start to finish, including staff management, overseeing event coordination, member relations and making sure payments to vendors are made in a timely manner

This is a front-facing role, key in managing external partners as well as members, and requiring the ability to host key events and rituals, as well as gather feedback for better implementation.

An important note is that this role, unlike most positions, in the business is not purely based on driving revenue. This is a membership retention and value of membership position.

KEY OBJECTIVES & DELIVERABLES

● Delivery of a robust, engaging, enriching monthly cultural calendar that celebrates the arts, music and wellness

● Create elevated experiences to the highest standard based around our ever-changing membership demographics

● Being the face of the Cultural program, meeting members to hear their ideas

● Be on the lookout for culturally significant happenings in the world and Singapore

● Delivering the program in accordance set timelines

● Establish, manage and grow relationships with key speakers, personalities, influencers and companies to provide the very best support for the cultural calendar

● Developing third party partnerships with luxury brands to add more presence to the event calendar

● Deliver a programme rich in quality not quantity. Quality control is of the utmost importance

● Always compare the standing of our events against our peers. Mandala strives to be best in class; the cultural calendar is a direct reflection of this

● Liaise with various Mandala Club departments and teams (marketing, membership, event ops) to plan events, ensure understanding on deliverables and manage on-going communications

● Schedule, organise and chair weekly cultural event meetings to review and discuss upcoming events and future planning

● Ensure that all events are executed to the highest standards, and gather feedback from members on the event experience. Liaise with the events team, operations team and membership team to run seamless events for the members

● Drive capacity to all events, and manage a system that ensures as many members enjoy the events hosted

● Lead Marketing and Events team to support execution of partnerships through marketing assets and event-management

● Support the forming of new Mandala venues by acting as the gatekeeper for culture and programming

● Focus on developing the creativity community within the club

● Never forgetting that our members need to revel in play

THE RIGHT PERSON

● An organised thinker

● Clear and proven credibility in the arts, music and culture space

● A passion for hospitality and delivering exceptional lifestyle experiences

● Curious and passionate about consumers and building brands

● Superb attention to detail; material produced is meticulously executed

● Problem Solving; must be able to critically analyse and tackle problems and present viable solutions

● Passion; this person needs to be passionate about M., hospitality and lifestyle.

● Entrepreneurial spirit; must be able to deal with ambiguity and willing to take risks as needed

● Strong communication skills; this person is able to present information (both written and oral) clearly and concisely. This person needs to be able to communicate clearly at all levels within an organization.

● Creativity; they need to be open to new ideas, adventurous and practical simultaneously.

● Driven by the desire to win and for continuous improvement

● Proven ability to work cross-functionally

THE RIGHT EXPERIENCE

● 3+ years previous relevant experience required with proven technical and analytical acumen

KEY RELATIONSHIPS

The role reports to: Country General Manager, Singapore

The role’s direct report: Group Director of Culture and Community

Key stakeholder(s): Department Heads

Agency vendors as required

Please send your detailed resumes to [email protected]

Join Our Team as a Restaurant Floor Waiter/Waitress

Are you an energetic and personable individual with a passion for providing exceptional service? Our esteemed restaurant is looking for enthusiastic waitresses to join our team and help create memorable dining experiences for our guests.

Key Responsibilities:

• Greet and welcome guests with a friendly and professional demeanor
• Take orders accurately and deliver food and beverages promptly
• Provide menu recommendations and answer any questions guests may have
• Ensure guest satisfaction by addressing any concerns or special requests
• Maintain a clean and organized dining area
• Process payments and handle cash transactions efficiently
• Collaborate with kitchen staff and other team members to ensure smooth service

Qualifications:

• Previous experience as a waitress or in a customer service role preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Positive attitude and a strong work ethic
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic math skills and familiarity with point-of-sale systems

We offer a supportive and dynamic work environment, competitive pay, and opportunities for career growth. If you are dedicated to providing outstanding service and want to be part of a vibrant team, we would love to hear from you.

Apply today and help us create delightful dining experiences for our guests!

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Cenzo is one of many exciting restaurants under CA Concepts: Cenzo, Kulto, Chicco, and Barrio by Kulto! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Work closely with the Executive Chef and Sous Chef
• Direct and coordinate all food preparations and functions carried out in the local kitchen section
• In charge of the day-to-day kitchen operations of local kitchen section
• Produce all items relating to the menu according to the establishment’s standards to satisfy customers’ expectations
• Ensure the highest standard of food production and presentation at all times as per standard of performance manual and recipes
• Maintain a high standard of hygiene, and health and safety
• Ensure all portion controls are strictly adhered to
• Participate in the monthly stock-takes of the Restaurant
• Able to multi-task and take on additional duties as they arise

Job Requirement

• Possess good hygiene and personal grooming standards
• Able to work in a fast-paced environment
• Able to work split shifts

Cenzo is one of four exciting restaurants under CA Concepts: Cenzo, Kulto, Kilo Kitchen, and Barrio by Kulto! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Produce all items relating to the menu to the Executive Chef's standards.
• Maintain a high standard of hygiene and health and safety.
• Ensure all equipment failure and hazards are reported to the Executive Chef or another senior member of staff.
• Ensure a strict control on food waste and reporting any waste in the correct procedure.
• Ensure a correct standard of stock rotation, making sure food products are used prior to the best before date.
• Ensure all portion controls are strictly adhered to.
• Ensure the highest standard of food production and presentation at all times as per standard of performance manual and recipes.
• Ensure work surfaces, refrigeration, stores are cleaned and sanitised before end of shift.
• Maintain a close professional working relationship with other members of staff at all times.
• Produce recipes and costing in conjunction with the Executive Chef or another senior member of staff as required, assisting to maintain that monthly profit margins are met.
• Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.
• Perform miscellaneous job-related duties as assigned.

Job Requirement

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Join Our Team as a Hotel Sales Manager

Our esteemed clients are seeking dedicated and professional candidates to join their Business Development Team.

The ideal candidate for the Hospitality Sales Manager role should be motivated and well-organized, with expertise in prospecting and cultivating customer relationships.

Responsibilities include:

• Acquiring and maintaining business accounts
• Ensuring adherence to brand standards
• Identifying revenue gaps
• Proactively addressing customer needs.

The role involves operating hotel reservation systems, facilitating communication between Sales and Operations teams, handling guest feedback, and providing guidance to the sales team.

Additionally, the Manager is expected to attend meetings and maintain up-to-date customer information.

If you are enthusiastic about Sales in a Hospitality setting, and have the skills to match, we would love to hear from you.

Join us and contribute to a flawless guest experience.

Contact:

Pami K

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

ROLE OVERVIEW

The Bartender at Mandala Club has a good cocktail bar experience either from previous jobs or in-house test promotions.

The individual must be able to interact and socialize with members and guests to cultivate an enjoyable experience for our patrons that goes above and beyond basic drink making.

The role requires being familiar with classic and international cocktails and able to accommodate tailored bespoke cocktails' requests. Possessing a good understanding of spirits is also essential.

KEY OBJECTIVES & DELIVERABLES

● Reporting of exact stock ordering to MGM

● Ability to run a station on their own

● Ability to upsell and recommend spirits based on member preference

● Good reputation and familiarity with members

● Strong spirit and cocktail knowledge

● Deliver a tailor-made experience to guests with classic cocktails and bespoke drinks

● Ability to guide Jnr personnel

● Assessing bar guests' needs and preferences and recommending food and beverages accordingly

● Proactive in approaching tables for food and beverage recommendations

● Is fully versed in covering all bar duties (foh and boh) to run the bar operation smoothly.

THE RIGHT PERSON

● A passion for hospitality and delivering exceptional lifestyle experiences.

● Great attention to detail.

● Extremely disciplined and focused to achieve agreed targets within given deadlines.

● Possess strong communication skills.

● Be open to new ideas, adventurous and practical simultaneously.

● Motivated, professional, high level of energy and work ethic.

THE RIGHT EXPERIENCE

● Must have min 3 year(s) work experience in the hospitality bar industry

● Customer-oriented with a high desire for service quality.

● Strong planning and organizational skills with a keen eye for details.

● Able to multitask and work under pressure.

● Self-motivated and able to work in a fast-paced environment

Please send your detailed resumes to [email protected]

Join Our Team as a Concierge!

Are you a friendly and resourceful individual with a passion for providing exceptional guest service? Our luxury hotel is seeking a dedicated Concierge to enhance our guests’ experiences by offering personalized assistance and insider knowledge of the local area.

Key Responsibilities:

• Greet guests warmly and provide a welcoming atmosphere
• Assist with reservations for dining, transportation, tours, and other activities
• Offer personalized recommendations and insider tips on local attractions and events
• Handle guest inquiries, requests, and complaints promptly and professionally
• Coordinate with other hotel departments to ensure seamless guest service
• Maintain an up-to-date knowledge of hotel services, amenities, and local happenings
• Arrange for special services such as floral arrangements, spa appointments, and other personal requests

Qualifications:

• Previous experience in a concierge or guest service role preferred
• Excellent communication and interpersonal skills
• Strong knowledge of local attractions, dining, and entertainment options
• High attention to detail and a commitment to providing outstanding service
• Ability to multitask and handle diverse guest requests with efficiency and poise
• Positive attitude, professional appearance, and strong work ethic
• Flexibility to work various shifts, including evenings, weekends, and holidays

We offer a vibrant work environment, competitive salary, and opportunities for career advancement. If you are dedicated to delivering personalized and memorable guest experiences, we would love to hear from you.

Apply today and become a key part of our exceptional guest service team!

Contact:

Pami K

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Join Our Team as a Hotel Front Office Specialist

Our esteemed clients are seeking dedicated and professional candidates to join their front office team. If you have a passion for creating a luxurious and welcoming environment, this role is perfect for you.

Key Responsibilities:

• Handle guest inquiries with efficiency and warmth
• Assist with reservations, ensuring a seamless booking and welcoming experience
• Provide personalized recommendations to enhance guest stays
• Recognize and greet returning guests, fostering a sense of familiarity and care
• Maintain a high attention to detail and professionalism in all tasks
• Possess in-depth knowledge of the hotel’s offerings and amenities
• Ensure guests feel valued and attended to throughout their stay

We are looking for individuals who are detail-oriented and committed to delivering an impeccable guest experience. Your expertise and dedication will help create memorable stays for our guests.

If you are enthusiastic about hospitality and have the skills to match, we would love to hear from you.

Join us and contribute to a flawless guest experience.

ILS Hospitality

[email protected]

H/P: 89431726

EA: 23C1776

Join Our Team as a Housekeeping Supervisor

Our esteemed clients are seeking dedicated and professional candidates to join their Housekeeping Team.

Are you a detail-oriented professional with a passion for maintaining impeccable standards of cleanliness and guest satisfaction? Our prestigious hotel is seeking a dedicated Housekeeping Supervisor to lead our housekeeping team and ensure an exceptional guest experience.

Key Responsibilities:

• Supervise and coordinate the daily activities of the housekeeping staff
• Ensure all guest rooms and public areas are cleaned to the highest standards
• Conduct regular inspections to maintain quality control and identify areas for improvement
• Train and mentor housekeeping staff, promoting a culture of excellence and teamwork
• Manage inventory and ordering of cleaning supplies and equipment
• Address guest requests and concerns promptly, ensuring their comfort and satisfaction
• Collaborate with other departments to ensure smooth and efficient operations

Qualifications:

• Proven experience in housekeeping, with a supervisory or managerial role preferred
• Strong attention to detail and a commitment to maintaining high standards
• Excellent leadership and interpersonal skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong problem-solving skills and a proactive approach to addressing challenges
• Flexibility to work various shifts, including weekends and holidays

We offer a dynamic work environment, competitive compensation, and opportunities for career growth. If you are passionate about hospitality and have the skills to lead our housekeeping team, we would love to hear from you.

Apply today and help us create a pristine and welcoming atmosphere for our guests!

Contact:

Pami K

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Responsibilities

• To be able to work with the Project Team in project management and design issues;
• Ensures project design intent and objectives are executed;
• Supports project teams in design, documentation and presentation of project;
• Manages contractual issues together with Contracts department;
• Ensures drawings comply to authorities requirements;
• Controls and manages issuances of changes and documents to ensure consistent quality;
• Contribute to the Organization operational and management system;
• Responsible for the overall planning, implementation and completion of projects within specified cost, time and quality;
• Maintains compliance with the relevant regulatory and legislative requirements at all times;
• Plays an active role in contributing to the organisation’s continuous improvement initiatives;
• To conduct technical meetings with the Client, Consultants and Contractor for on-site issues and progress;

Requirements

• Degree / Diploma in Interior Design or equivalent;
• Minimum 8 - 10 years relevant experience in Hospitality.
• Possesses strong communication and interpersonal skills to engage and manage various stakeholders;
• Resourceful and has excellent planning and time management skills;
• Proactive and detail-oriented;
• Able to work under pressure and manage multiple projects;
• Required to go on-site occasionally.

Join Our Team as a Barista/Bartender

Our esteemed clients are seeking dedicated and professional candidates to join their Restaurant Team led by two globally acclaimed chefs in partnership with Asia's foremost sustainable lifestyle hospitality operator.

Nestled in Dempsey, the establishment offers a warm and inviting ambiance, both indoors and outdoors, making it a culinary haven that caters to enthusiasts of all ages and backgrounds.

Join us on this exciting culinary journey, offering a vibrant work environment and substantial opportunities for career growth.

Barista / Bartenders

• play a crucial role in creating a positive and enjoyable experience for customers while adhering to responsible service and safety standards.
• Equipped with a positive and engaging personality, to assist the Bar Manager in delivering efficient and quality service.
• Must be customer service-oriented and be able to perform quality work efficiently with minimal supervision.
• Shift work is required and may also need to work on weekends and public holidays.
• Attractive remuneation for the successful candidate.
• Singaporeans and PRs only.

Requirements and skills

• Resume and proven working experience as a Bartender cum Barista
• Excellent knowledge in mixing, garnishing and serving drinks including Coffee art and beverages.
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean
• Relevant training certificate
• A Team Player

If you are enthusiastic about Food & Beverage, with the skills to match, we would love to hear from you.

Contact us directly at:

Pami K

ILS Hospitality Solutions Pte Ltd

Email : [email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

ROLE OVERVIEW

The Assistant R&R Manager, Mandala Club is responsible for the daily operation of the reception team across all floors. A primary focus of this role is to ensure excellent communication between the Reception and the Floor team to maximise seating capacity and to drive the departments’ performance to deliver an egalitarian world-class service in line with M. Vision. Missions. Values.

KPIs across the organisation are categorised as below, with varied weighting across business units and departments:

- P&L Delivery

- Team Engagement

- Member Satisfaction

- Member Growth/Acquisition

- Member Engagement

KEY OBJECTIVES & DELIVERABLES

● Runs daily service and is present at the daily briefing to represent the Reception Team.

● Work with the Mgm Team to maximise revenue by increasing floor capacity and improving seating turn during operation.

● Train the team on reservations management, phone etiquette, seating etiquette.

● Proactively responds to guests' feedback

● Submit weekly reports on:

○ Members and Guests Feedback

○ Covers Trends and Seating Pace Flow

○ Bookings Vs Walk-ins trend

● Oversee the management of reception email inbox to ensure all enquiries are handled in a timely manner

● Monitors, guides, and trains the reception personnel to meet guest satisfaction through personal recognition and prompt cordial attention from arrival through departure

● Is in charge of team rosters and leave management

● Supports the HR Function through the recruitment and the hiring process

● Reviews all bookings with the duty manager to ensure tables/VIP areas allocations and special requests are all executed

● Executes daily reception briefing and allocations of the team to ensure greeting/seating/departure of the guests is up to standards

● Runs regular training sessions to ensure the cycle of service and all sops’ are executed in line with Mandala Club expectations

● Inspects all VIP AREAS regularly and communicate with the duty manager any required follow-ups

● Greet VIP guests personally

● Handle guest complaints and refer them as necessary, follow up on corrective action

● Overall responsible for ensuring and maintaining all reception areas running smoothly and efficiently

● Implements Quarterly Appraisals of the team as per company’s standards

● Drive floor plan implementation for large scale events

● Liaise with the S&E manager to ensure the reservation team and the events team collaborate to deliver successful events.

THE RIGHT PERSON

● A passion for hospitality and delivering exceptional lifestyle experiences

● Great attention to detail and multi-tasker

● Extremely disciplined and focused to achieve agreed targets within given deadlines

● Broad thinker

● A trouble-shooter; must be able to critically analyse and tackle problems and present
viable solutions

● Passionate about what we are and what we do; this person needs to be passionate
about M., hospitality and lifestyle

● Possess strong communication skills

● Able to communicate clearly at all levels within the organization

● Be open to new ideas, adventurous and practical simultaneously

● Able to lead and inspire the team

● Driven by the desire to win and for continuous improvement

● Proven ability to work cross-functionally

● Guest’s satisfaction orientated

THE RIGHT EXPERIENCE

● Well versed with minimally 3 years of Hospitality/F&B experience with 3 years in a managerial role with a proven track record of managing sales and ops

Please send your detailed resumes to [email protected]

• Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
• Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.
  Client, Partners, Key Accounts Relationship Management
• Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
• Serve as the primary point of contact for client sales inquiries, requests, and feedback.
• Ensure a seamless customer experience from initial inquiry through post-event follow-up. Sales Strategy and Execution
• Craft winning sales proposals to achieve revenue targets and business objectives.
• Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
• Identify cross-selling opportunities and maximise revenue potential
• Process & Product Sales Performance Review
• Analyse market trends and competitors’ activities.
• Track and optimise performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
• Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realisation.
• Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
• Support cross channels product and pricing management to facilitate sales activities.
• Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
• May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.
  Job Requirements
• Degree or Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
  Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
  Proven MICE sales record exceeding targets based in Singapore or around the region.
  Deep MICE and travel industry knowledge (trends, players, best practices)
  Proactive, motivated, and self-driven in a fast-moving environment.
  Strong business agility and able to curate experiences by packaging events and relevant products together.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Location: Farrer Park, Singapore

About Us:We are Singapore's pioneering instant noodle café, offering a unique dining experience that combines convenience, comfort, and customization. Our vibrant eatery has quickly become a popular spot for noodle enthusiasts, and we are looking for enthusiastic individuals to join our dynamic team!

Why Join Us?

• Innovative Concept: Be part of a trendsetting café that’s making waves in Singapore’s culinary scene.
• Friendly Environment: Work in a positive, inclusive atmosphere where teamwork and customer satisfaction are our top priorities.
• Career Growth: We value our employees and provide opportunities for professional development and career advancement.

Job Details:

Operation Days/Hours:

Monday: Closed
Tuesday - Thursday: 12 PM to 9 PM
Friday: 12 PM to 10 PM
Saturday: 11 AM to 10 PM
Sunday: 11 AM to 9 PM

Working Days: 5 days a week

Annual Leave: 12 days

What We Offer:

• Attendance Incentive: Earn an additional $50/month for perfect attendance
• Free Employee Meal: Enjoy one complimentary in-house meal per shift
• Team Activities: Regular team-building events and staff appreciation days
• Convenient Location: Easily accessible workplace at Farrer Park

Responsibilities:

• Customer Service: Provide excellent service to all customers, ensuring a pleasant dining experience.
• Cash Handling: Manage transactions accurately and responsibly.
• Cleanliness: Maintain cleanliness and hygiene standards in the dining area and kitchen.

Requirements:

• Positive Attitude: Friendly, enthusiastic, and customer-focused.
• Team Player: Able to work well in a team-oriented environment.
• Punctual & Reliable: Committed to maintaining a consistent and dependable presence at work.
• Experience: Previous experience in F&B or customer service is a plus, but not required as training will be provided.

Join us and make every noodle moment special for our customers. We look forward to welcoming you to our noodle-loving family!

EA License 22C1383

EA Personnel R22110043

• Manage project teams, consultants, and contractor to ensure project run smoothly
• Responsible for overall implementation and completion of projects withiin scheduled cost, time, and quality
• Coordinate with clients, consultants, relevant authorities, and subcontractors to ensure smooth tender completion of the local and overseas projects
• Prepare, review, and submit all detailed programs, schedules, method statements, technical proposals, risk assessment plans
• Providing inputs on unit layouts, facilities, material selections
• Asist in managing project budgets and expenditures; identify cost-saving opportunities and control project costs; report on budget status and variances
• Monitor projects progress, conduct regular inspections, quality checks and updating of reports to the management
• Oversee post TOP defects liability period. Ensure defects are being completed and signed off
• The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

Requirements:

• Degree in Architecture or Engineering or equivalent
• Atleast 5 years experience in Developer or Architecture firm specialize particularly in residential or hospitality developments
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Lead, manage and supervise payroll staff
• Handle full scope of payroll activities for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors (if any)
• Ensure payroll is completed in an accurate and timely manner
• Prepare monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports
• Ensure payroll payments are in accordance with local statutory guidelines and company policies
• Ensure timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Prepare payroll information and templates for annual budgeting and forecasting
• Review and abide by company policies and procedures
• Monitor the accurate processing of staff appointments, transfers, promotions and terminations
• Assist in coordinating annual increment/bonus exercise
• Coordinate with HR to verify payroll information
• Provide advice and support on payroll related queries to employees
• Review payroll policies and amend procedures when required
• Oversee the preparation of payroll related documents
• Organise current employee data systems
• Assist in Auditor queries, forms, government survey, etc. on payroll related matters
• Performance management of payroll staff for growth within the team
• Other jobs assigned by HOD whenever required

Requirements:

• Minimum 5 years of relevant Payroll experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.