Call Centre Officer
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday + 1 Weekend

Working Shift:
AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

JD:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to our customers to achieve total customer satisfaction.
- Solicit customers feedback and identify problem trends for improvement actions.

Requirements:
- Call Centre experience is an advantage
- Great interpersonal & positive attitude
- Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities

• Preparation and checking of Private Banking loan documentation as the primary role, with secondary role handling and checking Private Banking loans and Corporate Banking Loans. Experience in PB documentation is essential.
• Follow-up with relationship managers/legal counsel on outstanding documentation and condition subsequent
• Perform UAT testing
• Liaise with Bank’s external solicitors on various matters including non-standard form facility and security documents
• Daily Report Monitoring and escalate to relevant Department should there be any breach.
• Carry out other duties as and when assigned

Requirements

• Bachelor’s degree in Business Administration or a relevant discipline
• Possess 3-5 years’ related working experience within the Banking industry, particularly in PB loans documentation

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

About Us:

From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Gathering, analyzing, and validating user business processes and requirements, ensuring accurate documentation into functional and non-functional specifications.
• Collaborating with cross-functional teams to define integration requirements between modules and interfaces with other systems.
• Performing requirement traceability and managing scope creep, including identification of out-of-scope requirements and escalation of issues.
• Reviewing and evaluating impact analyses, functional and technical designs, and specifications from both business and technical perspectives.
• Reporting project status and implementing risk/issue mitigation strategies.
• Managing and resolving issues arising from business requirements or systems solutions.

Requirements:

• Min. 3 years of project management experience in banking industry.
• At least 3 years of experience in infrastructure/ network projects, including hands-on implementation.
• Proficiency in documentation using PowerPoint, Excel and Word.
• Strong problem-solving skills, including AS-IS clarification/ visualization, root cause analysis, and preparation of decision-making documents.
• Able to speak in English and Japanese (in order to liaise with Japanese speaking stakeholders and clients).
• Experience with migration from Notes/ Domino to Microsoft 365 is a plus.
• Knowledge and experience in cloud platforms such as AWS and Azure, as well as Virtual Desktop Infrastructure (VDI).
• Client-facing experience and prior working experience in a consulting firm.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Summary:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Attractive remuneration and a comprehensive benefits package.
• Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Details of the Division and Team:

As one segment of the Corporate & Investment Bank, our Corporate Finance business provides the full range of products and services of a leading global investment bank. Our clients include large-cap and mid-cap corporates, financial institutions, governments, government agencies and financial sponsors.

We recognize that selecting the right investment banking partner can be the key to a company’s success. Our relationships are enhanced by industry sector, country, and regional expertise, closely aligned to high-quality client solutions: both buy side and sell side Mergers & Acquisitions and restructuring advisory - and capital raising services.

We are able to advise on innovative cross-border and regional transactions in the US, Europe and Asia Pacific.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Participation and assistance in marketing efforts, including preparation of client presentations and pitches
• Handling all execution related matters including valuation, modelling and due diligence coordination
• Assist in communication with relevant clients & counterparties, organizing meetings with internal/external teams and driving execution work streams
• Deal documentation and internal approvals
• Collaborating with colleagues locally / overseas to leverage the firm's existing relationships & develop a strategy to increase promotion / revenue from such client base
• Preparation of M&A market data analysis, presentation of Southeast Asia M&A strategy to global teams, etc.

Your skills and experience:

• At least 1 year experience in global investment bank covering M&A with strong track record in origination and execution of Investment Banking and M&A transactions
• Ability to create complex Financial Models for companies spanning a variety of sectors and geographies in SE Asia
• Strong communication skills in SE Asia language like Bahasa, Thai or Vietnamese is required as this role supports clients speaking in one of these languages, including close transaction coordination with deal teams across SE Asia
• Experience in running due diligence processes to facilitate M&A transactions, in both the private and public space

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Details of the Division and Team:

Corporate Banking is a technology centric business, with an increasing move to real-time processing, an increasing appetite from customers for integrated systems and access to supporting data. This means that technology is more important than ever for the business.

Deutsche Bank is one of the few banks with the scale and network to compete aggressively in this space, and the breadth of investment in this area is unmatched by our peers. Joining the team is a unique opportunity to help rebuild the core of some of our most mission critical processing systems from the ground-up.

Our Corporate Bank Technology team is a global team of 3000 coders (and growing!) across 30 countries. The primary businesses that Corporate Bank support are Cash Management, Securities Services, Trade Finance and Trust & Agency Services. CB Technology support these businesses through CIO aligned teams and also by 'horizontals' such as Client Connectivity, Surveillance and Regulatory, Infrastructure, Architecture, Production, and Risk & Control.

Our Engineers work on a diverse range of solutions using cutting-edge technology every day, including our award-winning platforms like Autobahn, Fabric, Glue, and Google Cloud.

Our Technology strategy is designed to build new revenue streams and develop innovative ideas which produce a new competitive advantage for the Bank, whilst also fixing our foundations and focusing on the importance of stability and risk management. Corporate Bank Technology understands the client’s needs and has a robust strategy and innovative approach to deliver.

Trade Finance & Lending: Trade Finance Technology is responsible for the application development for international documentary payments, ie collections, letters of credit, guarantees, foreign trade financing for corporate clients and institutional investors, for both importers and exporters. Product examples include: unstructured and structured trade finance, loan and credit distribution solutions

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

As part of our global team you will work on various components as a Lead Software Engineer. Your role includes specification, development, as well as the testing and rollout of new features. You are expected to contribute to the vision, understand our product roadmap, integrate business value with experience and contribute to building an engineering culture within the team. We expect the successful candidate to deliver high quality software and to be passionate about software engineering. You must have a proficient understanding of software development concepts and Cloud concepts.

• Ownership and oversee development of application in alignment with the target architecture as per Domain and Enterprise Architecture blueprint.
• Provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Engage with business to understand the high-level requirements and propose the solution.
• Engage with Functional Analysts to help them in putting the right functional solution.
• Develop the high-level solution & design documents for all requirements.
• Validate all the NFR expected as part of business requirement is met in the actual implementation.
• Monitor the results and quality of the different software solutions and projects implemented.
• Coding and testing, reviewing other team member’s changes.
• Engage with production support team to resolve any critical issue.

Your skills and experience:

• Minimum 10 years of relevant SDLC experience working on project implementation in financial industry.
• Hands on Experience in Traydstream product implementation.
• Hands-on experience on software development in Java 8 and exposure to functional reactive programming.
• Hands-on experience working on cloud native applications on platforms such as Kubernetes, Azure, Redhat Openshift
• Knowledge on the Distributed Messaging platform such as Apache Kafka.
• Hands-on experience in at least one of the DevOps tools such as Git Hub, Jenkins, Team City etc.
• Experience in Business-Driven development methodology and knowledge of BDD frameworks such as JBehave or Cucumber.
• Hand on Experience on API build and Integration patterns.
• Hands-on experience building Microservices including writing Unit and Integration tests using Spring Boot, Cloud, and other relevant frameworks.
• Understanding and Hands-on experience in applying the Event Driven Pattern of microservices such as CQRS.
• Hands-on experience working on cloud native applications on platforms such as Kubernetes, Azure, Redhat Open shift.
• Experience in Cloud deployments.
• Knowledge on usage and deployment of AI/ML models in GCP.
• Bachelor’s degree in computer science or information Technology or Programming & Systems Analysis or Science (Computer Studies).

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job Scope

Within Asia Operations, the Securities team is responsible for processing and managing the risk relating to securities & derivatives settlements, securities transfers, corporate action (income, cash) and asset creation and maintenance.

The incumbent will be part of this exciting function and is responsible for:

• The processing and controls of the processes within the Securities Transfers function.
• Ensuring efficiency and productivity in delivery quality services to bank’s clients.
• Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.
• Successful applicant will be assigned to the securities transfers team, responsible for the processing of asset transfers for our clients. Understanding of the core system and process workflow are essential.
• There is an expectation that he/she understands the relevant market markets and demonstrate knowledge of different types of asset transfers.
• Proactively manages and resolves discrepancies relating to the functions he/she performed with internal (reconciliations) and external (custodians/counterparties/clients) teams.
• Works closely with colleagues locally and abroad.
• Participates to Bank’s Operations projects.
• Proactive drives and implements process enhancement and improvements.
• Ensures training of new colleagues, where required.
  
  Requirements
• Bachelor degree, and / or professional qualification in Banking / Finance.
• Preferably with 1-2 years of banking transactions with asset transfers. Experience in Private Banking is a plus.
• Familiar with financial products as well as the market infrastructures, regulations and operational risks related to the transfer of these products. Knowledgeable about SWIFT messages types.
• Good knowledge and practice of Office suite. Excel VBA macro knowledge is a plus.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (GOH JIA ZHEN CRYSTAL)

Job Responsibilities

Strategic

• Promote and oversee the implementation of business unit strategy, making strategic investments in leading digital finance players and ensuring post-investment synergy creations within MUFG’s ecosystem.
• Lead the strategic planning and implementation of Global Commercial Banking (‘‘GCB’’) business with a focus on collaborations with our subsidiaries and affiliate commercial banks (‘‘Partner Banks’’), facilitating corporate banking transactions between MUFG and Partner Banks, particularly Bank Danamon in Indonesia, VietinBank in Vietnam and Security Bank in the Philippines.
• Create and adjust frameworks to maximize synergy between MUFG and Partner Banks, as well as among Partner Banks.
• Lead and manage various initiatives related to exploring investment opportunities in digital financial players, executing deals and enhancing post-investment synergies.
• Establish innovative business collaborations between investees and Partner Banks within MUFG’s ecosystem.

Financials

• Achieve financial targets for the GCB business unit.

Customer

• Maintain strong relationship with Partner Banks and existing fintech investees to support their growth and resolve issues, gathering feedback to enhance collaboration.
• Collaborate with other business units, potential investees and partners to achieve GCB business unit goals, utilizing strong stakeholder skills.

People

• Develop junior talents by acting as a role model, providing support, coaching and guidance on complex issues.
• Work with GCB colleagues in Tokyo to address key challenges efficiently and effectively.

Other/Control

• Ensure compliance with relevant regulations and maintain knowledge of industry trends, products, relevant laws and regulations.

Job Requirements

• Degree qualified. MBA preferable.
• At least 15 years of experience in corporate or investment banking with strategic planning and corporate development experience.
• Proven leadership skills in managing diverse teams to achieve strategic goals.
• Strong communication skills to influence and convey ideas effectively.
• Experience in coaching, mentoring and leadership.
• Expertise in business strategy development and framework creation
• Background in investment and/or corporate banking, including M&A origination, valuation, financial analysis and documentations.
• Excellent experience in developing strategic partnerships with external parties.
• Strong analytical ability and logical thinking.
• Proficiency in both written and spoken Japanese (minimum JLPT1 certification) to communicate effectively with Japanese stakeholders and senior management in Tokyo Head Office.
• Knowledge of regulatory requirements from the Japanese Financial Services Agency (JFSA) would be advantageous.

• Manage the full recruitment process, talent management, performance management, and employee engagement initiatives.
• Responsible for HR reporting, analytics, and driving strategic HR projects to support business objectives.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 3 years of HR business partnering experience.
• Proficient in communication skills and stakeholder management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide insurance advice on quotations, renewals and Maid claims.
• Keep close relationship with customers by providing excellent service.
• Identify and acquire new business opportunities.

Requirements:

• CGI certified
• At least 2 years of insurance experience doing maid claims.
• Customer service oriented with good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide insurance advice on quotations, renewals for Motor insurance.
• Prepare documents and attend to customers insurance-related queries.
• Identify and acquire new business opportunities.

Requirements:

• Diploma in Business Administration or equivalent
• At least 2 years of Motor insurance experience doing quotations and renewals.
• Customer service oriented with good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Offer quotes and address inquiries concerning motor insurance for clients and partners. Collaborate with insurers' underwriting, processing, service, and support teams for tasks like quotations, referrals, and appeals.
• Respond promptly to Salesforce leads and queries.

Requirements:

• Diploma in Business Administration or equivalent
• At least 2 years of working experience
• Knowledge of motor insurance and general insurance is an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Handle clients' enquiries and provide insurance advice on quotations, renewals and other requests.
• Identify the clients’ insurance needs and prompt delivery of solutions.
• Maintain close relationship with existing clients and develop new business opportunities.
• Process commercial insurance claims and prepare documents related to transacted business.

Requirements:

• Diploma in any discipline with CGI certificate.
• At least 2 years of handling general insurance & corporate insurance experience.
• Proactive, meticulous and customer service oriented.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Details of the Division and Team:

Corporate Banking is a technology centric business, with an increasing move to real-time processing, an increasing appetite from customers for integrated systems and access to supporting data. This means that technology is more important than ever for the business.

Deutsche Bank is one of the few banks with the scale and network to compete aggressively in this space, and the breadth of investment in this area is unmatched by our peers. Joining the team is a unique opportunity to help rebuild the core of some of our most mission critical processing systems from the ground-up.

Our Corporate Bank Technology team is a global team of 3000 coders (and growing!) across 30 countries. The primary businesses that Corporate Bank support are Cash Management, Securities Services, Trade Finance and Trust & Agency Services. CB Technology support these businesses through CIO aligned teams and also by 'horizontals' such as Client Connectivity, Surveillance and Regulatory, Infrastructure, Architecture, Production, and Risk & Control.

Trade Finance & Lending: Trade Finance Technology is responsible for the application development for international documentary payments, ie collections, letters of credit, guarantees, foreign trade financing for corporate clients and institutional investors, for both importers and exporters. Product examples include unstructured and structured trade finance, loan and credit distribution solutions.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

As part of our global team, you will work business SMEs, Product owners, Technical teams as a business Functional Analyst. The Lead Business Functional Analyst is responsible for analyzing the requirements and requests from the Documentary Trade business as well as identifying and assessing change needs. The Lead Business Functional Analyst captures and documents requirements, analyses the impact of changes and supports the business throughout the implementation process. They are required to understand the business requirements and map the same to system functionalities.

• Manages requirements using Agile framework i.e. user stories and help drive the agile process forward by participation in backlog grooming, sprint planning, QA, etc.
• Responsible for supporting the testing requirements together with the QA Team.
• Supports the design and conceptualization of new business. solution options and articulates identified impacts and risks.
• Assures that the Product Backlog Items respect Definition of Ready before entering in the Sprint Backlog.
• Works closely with Scrum Master to ensure a proper number of Items enter into Sprint Backlog.
• Supports the Business Analysis Specialists, Product Owners, on the prioritization of change requests.
• Outline business value of each requirement together with Business Functional Analyst and Product Owners and continuously engages with Engineering, POs and Journey experts to ensure development is aligned to what is required.
• Evaluating dependences, interfaces and specifying inputs and formatting outputs to meet the business's needs.
• Responsible for defining Non-Functional Requirements.
• Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organizations including appreciation of different cultures during collaborating and sharing.

Your skills and experience:

• Minimum 10 years of relevant business functional analyst role in a banking domain and related support functions including understanding of products, business, and operational processes.
• Experience in Trade Finance domain related to Documentary Trade (LC’s), Bank Guarantees, Documentary Collections
• Ability to write BDD tests and SQL query.
• Drives data discovery, sourcing, analytics to support the creation of data flows for new development and supporting any production incidents. Working closely with Product Owners and Stakeholders along with maintaining product backlogs and driving release content throughout via prioritized stories.
• Understanding of the SDLC lifecycle and Agile processes. Experience in writing user stories in Jira, use of Confluence.
• Understanding of executing projects in agile (scrum) methodology
• Experience in conceptualization and solution definition
• Good analytical and problem-solving experience.
• Good communication skills.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job Responsibilities:

TISO Third-party Cybersecurity Specialist is responsible for conducting cybersecurity assessment on third-party service providers, approving the Bank’s new products offerings and supporting the businesses as the subject matter expert on cybersecurity for third party engagements. The candidate will also work with other peers in the team to support OCBC Group and its subsidiaries, with the aim to enhance the Bank’s overall cybersecurity posture and maintain the trust of customers in an increasingly interconnected business environment amidst evolving cyber threat landscape involving supply chain attacks.

Description

• As a subject matter expert, perform assessment of third-party service providers’ cybersecurity posture and identify potential security risks from third-party engagements, in accordance with the Bank’s security standards.
• As a subject matter expert, assess the security and identify potential security risks arising from new product offerings, in accordance with the Bank’s NPAP requirements.
• Collaborate closely with businesses and the Bank’s Third-Party Risk Management (TPRM) team to ensure security risks are identified and communicated so that business can make an informed decision.
• Review and enforce information security policy, standards and guidelines for IT business application and infrastructure projects
• Identify IT security risks and conduct security assessment for IT business application and infrastructure projects.
• Undertake new security projects to improve the security controls, efficiency and ease of use.
• Review and document assessment and remediation activities following established processes and procedures.
• Continuously formulate, maintain, and enhance assessment approach, questionnaire and procedure.
• Continuously focus, strategise and provide recommendations to improve the effectiveness of processes and programs.
• Perform reporting and tracking of work deliverables.
• Keep abreast of emerging third-party security threats and technologies to understand the evolving risk and better safeguard the organization.

Job Qualifications

• Degree in IT, Computing, Cyber Security or Computer studies, or the equivalent in related experience (IT Security, Controls and Risk Management).
• Minimum 5-10 years relevant working experience in Cybersecurity/ IT Security Audit. IT Security/ Project Security Assessment experience preferred.
• Experience in industry standards and regulations such as MAS TRM, OSPAR, ISO 27001, SOC2 Type 2, PCI-DSS, NIST, etc.
• Knowledgeable in compliance with MAS TRM, ABS, BNM, HKMA, CBRC, etc, guidelines and regulatory notices.
• Strong understanding of the Banking industry information security policy and standards, regulatory and industry trends, good practices in providing practical and appropriate recommendation, resolution and remediation options to the businesses.
• Ability to multi-task and work independently with minimum supervision as well as part of an assessment team.
• Ability to leverage attention to detail and analytical skills
• Excellent written and verbal communication and interpersonal skills with good command on English
• Certified in CISSP, CCSP, CISA or CRISC would be preferred
• Knowledgeable in IT controls, application security and risk management methodology
• Knowledgeable with cryptographic algorithm/functions and key management.
• Knowledgeable in application penetration testing methodologies, such as OWASP will be an advantage.
• Familiarity in Digital Banking and FinTech solutions will be an advantage.

• Manage the full recruitment process, talent management, performance management, and employee engagement initiatives.
• Responsible for HR reporting, analytics, and driving strategic HR projects to support business objectives.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 3 years of HR business partnering experience.
• Proficient in communication skills and stakeholder management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

London School of Business and Finance in Singapore is seeking qualified and passionate lecturers to join our dynamic team. As we expand our academic offerings with the launch of the LLB programme and a new MMU law/finance programme, we are looking for individuals who can contribute to curriculum development and deliver high-quality teaching in law.

Key Responsibilities:

• Develop and deliver lectures and seminars in accordance with the UK LLB programme framework.
• Design and update course materials to ensure relevance and alignment with industry standards.
• Provide academic guidance and support to students, fostering a conducive learning environment.
• Contribute to the assessment and evaluation of student performance.

Qualifications:

• Essential:LLB degree from a recognised UK institution.
  Postgraduate qualification in law (LLM or PhD).
  Minimum of two years of teaching experience at a reputable university, preferably with a UK curriculum.
  Proficiency in English for effective communication with students.
  
• Desirable:Expertise in a specific area of UK law (e.g., Land Law, Tort Law, Contract Law, Criminal Law).
  Recent publications in reputable law journals.
  Experience in legal practice providing practical insights.
  

Personal Attributes:

• Passion for teaching and a commitment to student learning and success.
• Innovative approach to teaching methods and willingness to integrate educational technology.
• Strong interpersonal skills and ability to collaborate effectively with colleagues.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Digital Engagement Manager.

Principal Responsibilities

• Take a proactive approach in monitoring and researching the market and technology developments likely to be relevant to the Securities Services industry, specifically with regard to emerging technologies such as Distributed Ledger Technology, Application Programming interface, Robotics, Artificial Intelligence, Chatbots and Cloud Computing
• Represent HSBC Securities Services in local industry forums in the arena of digital and data and to support business development and client management teams on setting the digital agenda with clients
• Promote and implement Securities Services’ digital products to clients with the objective of enhancing the client experience and improving efficiency of the HSBC Securities Services business
• Be responsible on providing demonstration on HSBC Securities Services' digital products in sale pitch presentation or client service meetings
• Drive and manage client migration projects to digital solutions, with support from Change Management and Support Team
• Collect and translate customer feedback into product features and enhancements, working closely with Product Management, Change Management and Development team to ensure that requirements are understood and that designs support the requirements
• Ensure internal awareness on new products and conduct training to ensure all internal teams familiarize themselves with the new functions and their value to the clients

Qualifications

• At least 3~4 years of experience in a business / process analysis would be required
• Good understanding of Agile and experience of operating within an Agile or Scrum structure
• Experience of working in a large scale change environment
• Strong Communicator both verbal and written with a comprehensive understanding of content and context
• Strong stakeholder management and networking skills with the ability to influence and build relationships
• Experience of working with diverse, geographically dispersed teams and multiple stakeholders
• Good Team player with ability to build and maintain highly effective working relationships
• Capable of facilitating workshops displaying good presentation skills and can tailor communication methods for the audience, environment and setting
• Strong inter-personal, communication and leadership skills (differentiate by role complexity)
• Shows good planning & time management skills with the ability to prioritize multiple tasks effectively
• Strategic mind-set, with strong conceptual, creative and analytical content
• Ability to take decisions within the scope of responsibility (Courageous integrity / Connected and collaborated approach in gathering information to make decision)
• Self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability
• Positive, dynamic and resilient individual, open to change and able to adapt to changing circumstances
• Responds positively to challenge, showing consideration for others views and taking these into account when making decisions

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job Responsibilities：

(1) Maintain and expand the team's existing pool of GLCs/TLCs, Fortune 500 companies, and international and local large corporates. Eke out and pursue potential business opportunities with existing and/or potential customers, with an emphasis on green/sustainability-linked financing (such as green energy) and on industries which are of strategic importance to Singapore's economy.

(2) Propose, structure, and originate solutions for existing customers and prospective names. Deliver marketing and sales pitches, initiate credit and perform maintenance of existing accounts, and cross-sell. Leverage on the Bank's global network and expertise as well as suite of comprehensive products to: (i) increase share of wallet and (ii) enhance customer stickiness and return for the Bank.

(3)Expand and deepen relationships with existing customer groups, and scale up by pursuing business opportunities with existing customers' third-party buyers and suppliers.

(4) Actively manage and control risk, including credit risk, operational risk, compliance risk and AML/CFT risk. Proactive post-loan management is expected.

Job Requirements：

(1) At least 10 years of relevant experience in Wholesale Banking with familiarity in the GLC/TLC and large international/local corporates landscape, and adept at various cross-sell (treasury, transaction banking, investment banking/capital markets). Previous experience in structuring and originating green/sustainability-linked transactions preferred.

(2) Resilient team player willing to mentor and guide less experienced co-workers sought.

(3) Bachelor's degree or above.

Job Scope:

• Setting up the financial system of the company, including accounting matters, fund management, tax matters and etc. 

• Accounting matters: review of daily payment, management of account receivable and payable, book keeping and issuance of financial statement. 

• All matters relating to bank account: account opening, change of account, closing of account, daily fund payment

Requirements:

• Bachelor degree or above, major in accounting, financial management and related majors. 

• 5 to 10 years experience of financial management in small to medium-size enterprises. Foreign company financial experience preferred. 

• Experience in setting up a company and working with E-Commerce company is preferable.

• Self-driven, strong sense of responsibility, good in communication, coordination and team leadership skills
• Work from home for the first 2 years

The role is to work closely with the Head of Finance and Operations primarily to support the establishment, operating and maintenance of the investment vehicles in Singapore. These investment vehicles have been set up for the benefit of the relevant funds and it is important that they are managed in accordance with the relevant tax and regulatory regime. This role will oversee the operations in line with these regulations by overseeing the financial reporting and key operational processes.

The reporting side of the role will be supported by an external team of accountants and fund administrators. The role includes maintenance, review, analysis and critique of local accounting records and other reporting produced by the fund administrators and any other service providers, to ensure accurate financial records are in line with regulations and an adequate control environment is being maintained.

Responsibilities are very varied and are outlined below. The successful individual does not need to have relevant experience in all areas given the breadth of the role but must have the ability and enthusiasm to learn and take on these responsibilities.

You will be a Singapore based qualified chartered accountant with at least 8-10 years of experience preferably in a real estate investment environment. YARDI accounting experience would be beneficial.

The Role

As Lead Data Steward/Data Governance Manager, you will manage and safeguard data assets within the data governance framework. You will focus on maintaining data quality, usage and compliance, ensuring that data lineage and governance policies are upheld. You will collaborate with data stewards across various domains to design and enforce data quality rules and support the operationalization of data governance processes.

Job Responsibilities

• Implement data stewardship principles that align with the data governance framework and policies.
• Work with various business units/Data Stewards to create and enforce data classification, validation processes and data quality rules/solutions and assist in addressing issues across various domains, including risk, finance, AML/KYC, and customer data.
• Document and maintain data governance processes and reporting mechanisms.
• Support data lineage activities to ensure data traceability and integrity.
• Assist the designing, implementing and adopting of data governance tools such as Collibra.
• Ensure compliance with regulatory standards, including BCBS 239, in all data governance activities.
• Promote best practices in data governance and encourage a data quality and stewardship.
• Provide training and support to Data Stewards and stakeholders on data governance practices.

Job Requirements

• Bachelor's degree with 4-6 years’ experience in data-related disciplines (e.g., Data Governance, Data Management, Regulatory Reporting, Data Warehouse, Data Lake, ETL, or Data Architecture)
• Professional certification in data governance (e.g., CDMP, Collibra, DGSP, CIMP), risk management (e.g., GARP, PRIMIA) are a plus.
• Proven experience in data stewardship and governance within the banking sector
• Ability to design and implement data quality rules and resolve data issues across various domains, including solid knowledge and practical implementation experience in regulatory compliance requirements.
• Strong understanding of regulatory requirements for a bank, including regulatory reporting, BCBS 239.
• Hands-on experience with data governance tools, particularly Collibra, and knowledge of other DG tools (e.g., Alation, Informatica, etc.) and automation tools (e.g., Alteryx, etc.).
• Excellent documentation and process management skills, collaborative mindset, and strong interpersonal and communication skills to work effectively with diverse teams.
• Having experience in banks or consulting firms advising banking clients on implementing data governance frameworks and tools, ensuring alignment with regulatory requirements and business objectives, and involving practical work is valuable.
• Excellent communication, interpersonal and presentation skills.
• Work location: One@ChangiCity.

• Identify new business opportunities and strategize to develop sales on the portfolio such as bonds, motor insurance & etc.
• Build rapport for long term relationship to facilitate the development of profitable business and delivery of good service standard.
• Create action plan and strategies to achieve targeted results on allocated portfolio.
• Support in marketing campaigns to promote for various class of businesses.

Requirements:

• Diploma and above
• BCP, PGI, ComGI and HI Certified
• At least 3 years of sales experience in General Insurance industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Purpose

The role is responsible for handling all operational matters related to Private Banking, as well as back up for some remittance/deposits and Accounts Payable functions.

Job Description

• Handling the settlement of all wealth management products, including equities, bonds, mutual funds, structured products, structured deposits etc.
• Handling of Corporate Actions, position reconciliation and client statements
• Trained to be trainer to the new system, while participating in systems UAT
• Making constructive and practical suggestions to enhance operational workflow and reduce operational risks
• Processing the Deposits and Remittances (D&R) such as Deposit accounts and remittances for Corporate Banking
• Processing the Accounts Payables, including providing support for vendor payments and staff claims (non-Oracle)
• Management of SWIFT Alliance system, including processing of SWIFT
• Co-ordination with other stakeholders to resolve issues
• Carries out other duties as and when assigned

Requirements

• Minimum a bachelor’s degree in Business Administration or a relevant discipline
• Minimum 2 years’ related working experience within the Banking industry, particularly in PWM Operations space
• Proficient in spoken and written English/Chinese to liaise with Chinese speaking headquarter counterparties

• Execute Company's underwriting strategy for Personal/Commercial Lines of Business.
• Underwrite GI business align with the Company's underwriting guidelines and treaty terms.
• Perform risk assessment to ensure that risk assessed is compliant to our company’s and regulatory guidelines.
• Create and provide constant review to Company’s underwriting guidelines to ensure that it complies with our underwriting philosophy.
• Assist on monthly renewal review for Motor & Non-Motor lines and obtain the necessary approval prior to sending out the renewal notice.

Requirements:

• Diploma in General Insurance or ACII
• At least 2 years of experience in General Insurance/Motor Insurance.
• Strong organizational and communication skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996