Title: Customer Service Officer (Banking)

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

The Executive is responsible for ensuring completeness of daily reconciliation of receipts from all outlets as well as performing closing activities and preparation of full set accounts for subsidiaries. This role will also be working closely with Accountant to support period closing accounting duties for Poh Heng Jewellery.

Financial Accounting:

• Perform journal entries for financial accounting.
• Prepare full sets of accounts for subsidiaries.
  Conduct monthly reporting for subsidiaries.

Reconciliation:

• Daily reconciliation of receipts with the Daily Operation summary, bank statements, and credit card statements for both retail and online platforms.
• Monthly reconciliations for mobile payments and credit cards, including MDR computations.
  

Auditing and Schedules:

• Responsible for the GTO audit at year-end.
• Prepare accounts receivable-related balance sheet schedules.
  

Invoice Management:

• Create rental invoices for tenants, managing the end-to-end process.
• Maintain a tracking sheet for rental income.
• Generate invoices and debit notes as needed for customer service.
  

Communication:

• Act as the main point of contact for the retail team.

GST Preparation:

• Prepare quarterly GST submissions for subsidiaries for Accountant review.

Banking Operations:

• Oversee the end-to-end banking process for retail outlets, including credit card terminals and ATM cards.

Support Responsibilities:

• Provide backup for Non-Trade Accounts Payable and collaborate with finance associate.

Perform any other ad-hoc duties as assigned.

Requirements

• Full set of accounts experience with AR & AP experience in retail industry preferred
• Minimum Diploma with accounting knowledge
• Highly analytical, self-motivated and process-driven
• Proficient in Microsoft Office
• Hands-on experience with Netsuite is a plus
• Good communication and interpersonal skills
• Pro-active with positive and resilient attitude
• Meticulous, independent and able to meet deadlines
• Team player
• Good time management
• Attention to details and accuracy

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

Jewel Changi Airport (Jewel), a world-class multi-dimensional lifestyle destination in Singapore, is a joint venture by Changi Airport Group and CapitaLand. Jewel is located at the gateway of Changi Airport.

As the Senior Executive, Finance (FP&A) at Jewel Changi Airport, you will play a pivotal role in supporting the management in driving financial planning, analysis, and treasury function. You will be responsible for handling the day-to-day treasury operations of the company. This role reports directly to the Assistant Manager.

Main Duties/Responsibilities

• Manage the annual budgeting process, working closely with department budget coordinators to ensure accuracy and alignment with the company's strategic goals.
• Create, maintain, and improve financial models to support long-term financial planning and forecasting.
• Analyze financial results, monitor key performance indicators, and provide insights and recommendations to senior management.
• Prepare and present financial reports to the shareholders and board of directors.
• Handle cash flow management, ensuring the company has the necessary liquidity to meet its financial obligations and strategic initiatives.
• Monitor and maintain the company's credit facilities, ensuring compliance with covenants and regulations.

Skills / Knowledge Required

• Bachelor's degree in finance, accounting, or a related field
• Audit experience with Big 4 preferred
• Minimum of 4 years of progressive experience in finance
• Strong financial analysis and modeling skills with ability to think strategically and make data-driven decisions
• Proficiency in financial software and ERP systems
• Excellent communication, presentation, and interpersonal skills
• Strong team player. Proactive and self-motivated
• Ability to work in a fast-paced environment and manage multiple priorities
• Adaptable and able to work effectively under pressure

Salary: Up to $18/h

Duration: 11 months

Location: Raffles Place

Working Hours: 5-day work week (may include weekends & PH) 9AM – 1PM or 10.30AM – 2.30PM

Responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

• Respond to customers’ queries and concerns with the aim of achieving first call resolution.

• Follow up promptly with customers to resolve issues

• Provide customers’ feedback to respective business partners to improve customer experience

• Introduce and educate customers on the self-service/automated banking channels.

• Perform after- call administration work

• Use customer service and sales skills to optimise customer satisfaction of each customer contact

• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

- Minimum A levels/Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Conduct regular financial analysis, including budgeting, forecasting, and variance analysis, to support strategic business decisions
• Manage and analyze financial data, preparing comprehensive reports and summaries to assist in decision-making processes
• Monitor financial transactions for compliance with regulatory standards and assist in identifying financial risks
• Collaborate with various departments to support the budgeting and forecasting process, ensuring financial plans align with the company’s strategic objectives
• Utilize financial modeling tools and software to analyze data and produce financial reports. This may include using tools like Excel, SAP, or financial data platforms
• Prepare reports for management and regulatory bodies, ensuring accuracy and timeliness
• Regularly communicate financial performance and insights to different departments and stakeholders, presenting data in an understandable format
• Assist in the development and implementation of process improvements for financial reporting and data management
• Engage in ongoing training opportunities to improve technical skills and knowledge in financial analysis
• Participate in various financial and operational projects as required by the company

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Company Profile

Porsche Services Singapore Pte Ltd is the subsidy of Porsche Financial Services, responsible for the captive business in Singapore and our Asia Pacific Porsche Importers. We understand the importance of digitization in today's business landscape and offer solutions to streamline the sales process for Financial Services and Motor Insurance through digital and retail channels. Our digital sales processes help professionalize the Porsche sales experience, making it more convenient and accessible for both, dealers & customers.

Tasks

• Support business processes between Porsche Services Singapore and its Business Partners
• Support in ensuring compliance with internal control policies, procedures and accounting standards
• Support the accounts payable and receivable process
• Support in financial and tax related reporting
• Assist in the preparation of monthly GL closing (using SAP) and management reports
• Assist in the preparation of billing documents
• Support in monthly reporting

Qualifications

• Undergraduate in Business Administration, Accountancy or any other relevant studies
• Past internship experience preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office. highly skilled in Microsoft Excel
• Open-minded, organised, analytical and quality oriented, able to work independently
• Team oriented working attitude and intercultural understanding

We are seeking a dynamic and results-driven individual to join our team and drive our growth by reaching and engaging more customers through effective promotion and sales of our products.

Job Scope:

• Customer Relationship Management: Build and nurture lasting relationships with customers to ensure satisfaction and loyalty.
• Sales Presentations: Deliver compelling presentations and demonstrations to potential customers.
• Market Research: Conduct thorough market analysis to stay ahead of trends and identify new opportunities.
• Team Collaboration: Work closely with team members to achieve collective goals and drive success.

Requirements:

• Must be 21 years old and above
• Singaporean Citizen or Permanent Resident
• Diploma in any field
• Exceptional communication, negotiation, and interpersonal skills
• Ability to simplify complex technical information for easy understanding
• Self-motivated and able to work both independently and as part of a team

What We Offer:

• A vibrant and entrepreneurial work environment
• Opportunities for professional growth and development
• A chance to be part of a dynamic team that values innovation and collaboration

Join us if you are passionate about entrepreneurship and eager to make a significant impact. Let's create something extraordinary together!

About the Bank
We are collaborating with a reputable Bank, recognized as the “World’s Best Digital Bank” and “Best Bank in the Word”. Blending art and science, employing design thinking and experimentation to build innovative solution that revolutionize how people live, work, and play. The Team is passionate about creating a joyful banking experience and having fun while they do it!

The Role:

This unique opportunity within the Experience Strategy Team allows you to significantly impact the Bank's customer experience by driving Customer Obsession across six key markets (Singapore, China, Hong Kong, Indonesia, India, and Taiwan). You'll design, deliver, and continuously improve qualitative research training programs that empower staff to understand customer needs and drive impactful

change.

Your Impact:

• Empower Bank Staff: Design and deliver engaging qualitative research training across six markets, managing the entire process from onboarding (teams in the program, includes briefing and scope of the teams’ reseach objective) to post-training support, including managing external trainers.
• Drive Research Excellence: Introduce and implement new qualitative research approaches, providing training where needed and ensuring best practices are adopted. This includes effective stakeholder management and project delivery.
• Showcase Success: Support the organization of events and communication strategies to highlight valuable customer insights across the bank.
• Data-Driven Decisions: Provide support for program data tracking and Reporting

Skills & Experience:

• Minimum 5 years of experience in qualitative or UX research, demonstrating a proven ability to uncover customers' underlying motivations and needs.
• Proven experience in training and facilitating workshopsfor diverse audiences.
• Excellent communication and presentation skills, with the ability to engage and inspire learners and manage stakeholders.
• Proficient in PowerPoint, Excel, Figma, proactive, innovative mindset; comfortable adapting to fluid situations and embracing challenges.
• Singaporeans Only / Contract: One year/extendable

If you’re a passionate trainer with a background in qualitative research and a desire to make a real impact, appy today!

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Salary: up to $5000

Duration: 3 months

Location: Raffles Place

Working Hours: 5 day/wk

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am

Job Responsibilities:

• CSE Handle inbound calls from customers. Objective: Provides first call resolution.

• Handle retail banking products

Requirement:

Minimum Diploma/Degree in any dicipline

Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Descriptions:

• Perform full set accounting (General Ledger, Account Receivables and Account Payables)
• Assisting Head, Finance to ensure compliance of internal and accounting controls
• Collecting rental-in-arrears from tenants
• Assist in budgeting process and variance analysis
• Submission of finance and regulatory reports to head office

Period:

• 1 year contract

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $4,000 (depending on experience)

Job Requirements:

• Minimum Diploma Holder with 3 years of experience
• Familiarity of property or real estate sector
• Use of accounting systems – Voyager (Yardi)
• Proficient in excel
• Skilled in Application of Financial Reporting Standards (“FRS”), Review of Financial Results, Management of Debts
• Familiar with Full Set Accounting (General Ledger, Account Receivables and Account Payables)

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Company’s Profile
Julian Grey's Client, founded in 1994, is a leading manufacturer with diverse operations.

Responsibilities:

• Manage and oversee the complete lifecycle of master instruments such as Master L/Cs, Contracts, and Purchase Orders, ensuring accurate tracking, processing, and transmission of information.
• Process and handle Shipper’s DA/Export Documents, including retirement, endorsement, and forwarding for L/C collection.
• Coordinate with buyers and banks to follow up on proceeds, ensuring timely import payments and proper documentation.
• Review and reconcile invoices, monitor export proceeds, manage bank accounts, and execute accurate fund transfers.
• Maintain strong relationships with banks, liaise with HQ。
• Ensure up-to-date maintenance of transaction documents for financial statements and update daily trade registers.

Requirements:

• Proven experience in trade finance, particularly in handling banking and export document processing.
• Familiarity with financial documentation and trade registers is an advantage.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

Location & Details:

• Based in Manila, Phillippines
• Report to: Vice President, Finance & CEO
• Salary: $8,000- $10,000 with AWS, Variable Bonus

Responsibilities

• Manage and oversee regional finance operations, ensuring compliance, effectiveness, and efficiency.
• Collaborate with teams to support decision-making through comprehensive financial insights and strategies.
• Establish and refine financial processes to enhance operational performance and transparency.
• Support and oversee strategic projects throughout the region, involving travel for on-site involvement and coordination
• Lead process improvements and manage group-level projects based out of multiple countries..

Requirements:

• Bachelor’s or Master’s degree in Finance, Accounting, or a related field.
• Extensive experience in financial management.
• Demonstrated success in establishing and managing effective financial processes
• Capable of providing high-level analysis and actionable insights that shape business strategies
• Excellent organizational, analytical, and concise communication skills
• Familiarity with business operations and practices in Southeast Asia

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

• Manage a team to analyze business requirements and visualize data, identifying trends and insights that drive informed business decisions.
• Integrate analytical findings into business operations by collaborating with various teams and stakeholders to ensure alignment and execution.
• Develop and implement data processing models, presenting clear, actionable outcomes that support operational efficiency and compensation strategies.
• Assess and optimize existing and new processes for data migration, ensuring seamless and consistent reporting and data aggregation.
• Design, automate, and maintain essential dashboards for business units, providing real-time insights to support key business functions.
• Oversee daily operational activities, ensuring data validation is completed accurately and in accordance with business rules and timelines.
• Serve as the Finance Operations representative for systems and tools related to compensation, including system migrations, database changes, and data structure modifications.

Requirements

• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, Qlik etc
• Familiarity with database, cloud, and various FP&A tools

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Automation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Automation Specialist:

• Spearheads the streamlining, enhancement, and automation of essential financial processes using programming tools, business intelligence software, or LCNC (low-code/no-code) platforms.
• Aligns with the department's strategic goals, operations, and workflows to actively identify opportunities for process improvements and optimization.
• Develops process maps and crafts improvement plans that translate into comprehensive functional requirements for execution.
• Collaborates with business process owners across various departments to analyze current systems and workflows, addressing process-related challenges through automation and integration to enhance operational effectiveness and ensure compliance with audit standards.
• Provides support for special projects and initiatives as required.

Requirement:

• 3 years of experience in executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, Power Query, VBA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Order : 610130

Responsibilities

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs / objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• Promoting and offering a diverse range of banking products to both existing and prospective clients. ( Products include Structured notes, FX trades (with leverage), bonds (corporate and sovereign) etc... )
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Requirements

• Diploma in any Discpline
• Results-oriented, dynamic and self driven
• Very keen in a sales-fronting role.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Responsible for hiring, skilling and coaching a team of wealth planning managers to actively drive customer engagement activites focusing on holistic financial planning.
• Ensure needs-based approach, comply with FA Act, Fair Dealing and adhere to both internal and external regulatory requirements and policies.
• Act as a single point of accountability for the assigned team and responsible for the overall business performance, business quality and customer satisfaction.
• Ensure effective use of resources; create a high performance culture through motivation, training, development of the team members.

Requirements

• A good degree with at least 5 years' experience in the financial services industry, preferably with a good track record in financial advisory businessmanagement
• Sound understanding of financial planning, wealth management products as well as banking operations
• Good knowledge of financial costing, including P&L management, and business marketing strategies and techniques
• Strong leadership, interpersonal and people management skills with the ability to relate and manage all levels of staff and has relevant experience in development of high-performing relationship managers
• Preferably with CMFAS Mod 5, 8, 9, CHI, AFP, AFC, CLU, ChFC, CFP qualifications would be an added advantage

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About the Bank
We are collaborating with a well reputable Bank, recognized as the “World’s Best Digital Bank” and “Best Bank in the Word”. Blending art and science, employing design thinking and experimentation to build innovative solution that revolutionize how people live, work, and play. The Team is passionate about creating a joyful banking experience and having fun while they do it!

The Role:

As a Research Ops Specilist within the Customer Experience Strategy team. You’ll have a unique opportunity to share the future of the Bank. You’ll build and enhance our research capabilities directly impacting the entire organization and creating truly differentiated customer experiences,

This is a high-impact where you’ll not only manage the operational aspects of research but also leverage AI to unlock deeper insights.

Your Impact:

· Elevate Research Operations: Manage our internal customer panel,

including recruitment of customers for conducting research and agreements. Curate andmanage our centralized research insights repository. Track and maintain comprehensive project data across the organization.

· Drive Innovation with AI: Apply AI to large datasets, preparing data and comparing AI-generated insights with existing research. This is a chance to be at the forefront of leveraging AI for impactful customer experience improvements.

· Empower the Bank: Support to deliver engaging qualitative research training programs to Bank staff, ensuring standardized processes and high-quality learning experiences. Continuously improve training materials to align with organizational goals.

· Strategic Support: Contribute to the successful launch of new research initiatives across the region, managing projects effectively and collaborating with cross-functional teams.

Skills & Experience:

· Minimum 3 years of experience in qualitative research operations (relevant internships/studies count!). Quantitative research experience (survey design, Qualtrics) is a plus!

· Proven project management skillswith a track record of meeting deadlines and managing multiple stakeholders.

· Comfort and experience applying AI/algorithms to data analysis and able to write prompts is a bonus.

· Exceptional written and verbal communication and presentation skills.

· Proactive, innovative mindset with a passion for problem-solving.

· Meticulous attention to detail; a self-starter who thrives in a fast-paced environment.

· Singaporeans Only / Contract: One year/extendable

If you're looking for a challenging and rewarding role where you can make a significant contribution to a leading global bank, we encourage you to apply!

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Purpose of Role

Take the lead and contribute to Strategic planning, financial reporting, business management as a member of regional HO of Transaction Banking for APAC region.

Main Responsibilities

Strategic

• Develop and lead the regional Transaction Banking strategy to align with Bank's global and regional direction/vision
• Liaise and collaborate with other stakeholders within the bank across regions, HO and business units
• Coordinate monthly PDCA meetings with TB team in APAC country

Financial

• Plan, forecast and report TBOA BSC/KPI including revenue, volume, expense, and HC management
• Take lead on its effective control.

Customer

• Support business in terms of strategy, administration, MIS

Other/ Control

• Effectively manage and mitigate risk within the division as planning member
• Maintain good working knowledge of industry trends, products, relevant laws and regulations
• Undertake ad hoc projects and tasks as and when assigned
• Liaise and collaborate with the Tokyo Head Office and Transaction Banking Division in Tokyo and other stakeholders within the bank across regions, HO and business units.

Job Requirements

• Degree qualified
• Minimum 5 years’ experience in banking and finance industry
• Experience in Relationship Management or Transaction Banking
• Experience in planning is preferred
• Excellent Microsoft Excel, Word, Power Point skills
• Basic knowledge of Cash Management and Trade Finance
• Basic knowledge of Banking System, Digitalization, Data management system
• Basic knowledge of treasury to understand ALM
• Basic knowledge of APAC country regulations
• Due to frequent interaction with the Tokyo Head Office and Transaction Banking Division in Tokyo on corporate matters, business proficiency in Japanese Language is required.

#LI-DNI

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068010

We are looking for a high-energy, customer-focused professional to be a part of our team, helping us grow our client base and expand our reach within the investment space. As a Business Sales Consultant, you’ll play a critical role in matching clients with the financial solutions they need to reach their financial goals.

Key Responsibilities:

• Client Acquisition & Engagement: Actively identify and connect with potential clients, nurturing relationships and understanding their financial needs to offer tailored investment solutions.
• Solution-Based Selling: Conduct personalized consultations, presenting our investment products as solutions to client needs, with clarity and transparency.
• Market Insight & Strategy: Stay updated on the latest market trends, competitive landscape, and economic indicators, translating insights into actionable sales strategies.
• Cross-Functional Collaboration: Partner closely with internal teams, from marketing to customer service, ensuring a seamless client experience and sharing insights to enhance overall team strategy.

Requirements:

• Minimum age of 21
• Singaporean Citizen or Permanent Resident
• Diploma in any field
• Strong communication, negotiation, and interpersonal skills
• Ability to simplify complex financial concepts for clients
• Self-driven with an entrepreneurial mindset, capable of both independent work and team collaboration

What We Offer:

• A progressive work environment that encourages entrepreneurial growth and rewards innovative thinking
• Career development opportunities to enhance your skills and expand your industry knowledge
• The opportunity to make a meaningful impact within a collaborative, high-performing team

Join us if you’re passionate about empowering clients with financial knowledge and helping them make informed investment decisions. Let’s work together to achieve extraordinary results!

• Well Established Company
• Basic $6000 to $6500 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• CPA | CA | CMA
• Experience in manufacturing costing, and supervisory experience.

Job Responsibilities:

• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures.
• Review consolidated financial statements, management reports and budget variance analysis of the Group.
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards.
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting.
• Manage relationship with external auditors for financial audits.
• Complete and submit all GST returns and ensure compliance.
• Review CIT returns to be submitted by Tax Agent.
• Lead the preparation of annual budgets, analysis and presentation to Management.
• Oversee the costing function for the manufacturing activities in Singapore.
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities.
• Perform any other tasks as the need arises.

Requirements:

• Bachelor’s Degree in Accounting, Finance or related field
• 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Duties:

• Assist to understand business requirements from business case/request and visualisations of business data. Analyse data to identify patterns and draw insights to support business decisions
• Implement the analytical insight into the business process by coordinating different functions and/or stakeholders
• Propose, develop and implement processing models and present the explainable outcomes to support the organisation’s operations and execution of key distribution compensation strategies.
• Assessment of new and existing process
• Design, automate and maintain mission-critical dashboards for our business units using available tools
• Manage BAU end to end activities to ensure validations are according to business rule, timely and accurately
• Finance Operations lead/representative for system or tools that support compensation eg new system, system migration, database migration, data structure change etc
• Any other ad-hoc tasks.

Job Requirements:

• Degree in Finance/Statistics/Mathematics/Economic or related field
• Minimum 3 years in data analytics and operations preferably in financial industry
• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, Qlik etc
• Familiarity with database, cloud, and various FP&A tools

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

• Act as a Technical Subject Matter Expert for the remittance system including Analyse, design, develop, implement and maintenance.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years' experience in software development using Java technologies, preferably with Spring Framework and J2EE experience
• Min. 1 year's experience in stored procedure related development, preferably with Oracle PLSQL experience
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.
• Responds with speed and flexibility.
• Banking and finance domain knowledge will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24573

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Make an Impact by

• Identify and strike a partnership with the right insurer who is capable of;
• a) Offering strong commercials,
• b) Support the partnership with some committed investment to build capability
• c) Designing product and pricing suitable to Singtel
• d) Building a tech stack to offer strong pre & post purchase journey and
• e) A good customer claims experience
• Work with Analytics, CLM, IT, Customer Success and Customer Value to deliver the desired GWP and Revenue
• Design the right buy flows, claims process and other aspects of customer touch points to drive a good user experience

Skills for Success

• Corporate Agent License
• Worked in the financial services and digital space
• Understanding the Insurance Regulatory framework
• Keen appreciation of analytics and ability to work Advanced Analytics team
• Comfortable to work on business case and product profitability
• Comfortable in managing external and internal stakeholders
• Deep understanding of channels both Digital & Tele-calling

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.